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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6801 Views

0 replies

7 likes

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Solved!!Superuser Contribution Gapless/Seamless Playback doesn't work

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy S20FEOperating SystemAndroid 11 My Question or IssueThe gapless playback function doesn't work on Android. On desktop, you can set the crossfade to 0 seconds, so that way you dont have an awkward ...

Regular

  Plan Premium Country The Netherlands Device Samsung Galaxy S20FE Operating System Android 11   My Question or Issue The gapless playback function doesn't work on Android. On de...

user-removed

Not applicable

29172 Views

36 replies

2 likes

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Superuser Contribution Samsung tab s5e - the shuffle button does not start playing any music.

PlanFree/PremiumCountryCanadaDeviceSamsung Tab S5eOperating SystemAndroid My Question or IssueWhen I press the shuffle button nothing happens. On my S10 when I press the shuffle button it will start playing a random song but not on my Samsung tablet....

Casual Listener

Plan Free/Premium Country Canada Device Samsung Tab S5e Operating System Android   My Question or Issue When I press the shuffle button nothing happens. On my S10 when I press the shuf...

Mihail

Spotify Legend

654 Views

1 replies

0 likes

shuffle
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Wifi connection fail

PlanPremiumCountryAustraliaDeviceSamsung Galaxy s9Operating SystemAndroid v10 My Question or IssueMy Spotify app won't "connect" with WiFi, only mobile data. I've tried different WiFi providers but it doesn't matter.I've tried all the regular "soluti...

Newbie

Plan Premium Country Australia Device Samsung Galaxy s9 Operating System Android v10   My Question or Issue My Spotify app won't "connect" with WiFi, only mobile data. I've tried diff...

AyuTheHuman

Composer

523 Views

1 replies

1 likes

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Superuser Contribution New Library experience is unusable for Podcast episodes

PlanPremiumCountryUSA DevicePixel 4zOperating SystemAndroid My Question or IssueApp version 8.6.2.774The new library experience has made my daily podcast use case unusable. I typically would go to Podcasts and view by Episodes. It was a nice little i...

Casual Listener

    Plan Premium Country USA   Device Pixel 4z Operating System Android   My Question or Issue App version 8.6.2.774 The new library experience has made my daily pod...

Novy

Moderator

971 Views

4 replies

7 likes

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Superuser Contribution Lyrics doesn't work

PlanFamily PremiumCountryChileDeviceSamsung Galaxy s9+Operating SystemAndroid My Question or IssueI have tried many ways to solution this problem, but Lirycs still not working. I opened my sister's account on my device, and Lyrics appeared!!! But whe...

Newbie

Plan Family Premium Country Chile Device Samsung Galaxy s9+ Operating System Android   My Question or Issue I have tried many ways to solution this problem, but Lirycs still not work...

Novy

Moderator

1057 Views

4 replies

2 likes

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Superuser Contribution Lyrics not showing up in phone/mobile

PlanPremium (Seems to not have any kind of correlation with having all features).CountryColombia (Yes, the feaure is available in my country).DeviceXiaomi Redmi Note 9S (Two of my friends have the same phone).Operating SystemAndroid 10Spotify Version...

Casual Listener

  Plan Premium (Seems to not have any kind of correlation with having all features). Country Colombia (Yes, the feaure is available in my country). Device Xiaomi Redmi Note 9S (Two of my f...

Novy

Moderator

865 Views

1 replies

2 likes

lyrics
Mobile
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Solved!! Issue: filter doesn't work

PlanPremiumCountryRussiaDeviceOnePlus 6TOperating SystemAndroid 10.3.8App Version8.6.2.774 My Question or IssueI can't press the Filters button in Android app.

Casual Listener

  Plan Premium Country Russia Device OnePlus 6T Operating System Android 10.3.8 App Version 8.6.2.774   My Question or Issue I can't press the Filters button in Android app.

vitalikd

Casual Listener

482 Views

1 replies

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Solved!! cant see lyrics

PlanFreeCountryBangladeshDevice nameSamsung Galaxy j7Operating SystemAndroid 6.0 Marshmallow My Question or IssueHello I'm using spotify on my adroid device but I can't find the lyrics feature on it. My spotify is up to date and I'm willing to buy pr...

Casual Listener

  Plan Free Country Bangladesh Device name Samsung Galaxy j7 Operating System Android 6.0 Marshmallow  My Question or Issue Hello I'm using spotify on my adroid device but I can't...

MattSuda

Spotify Star

2796 Views

6 replies

1 likes

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Superuser Contribution Spotify Android App doesn't work and it always crashes.

Plan Premium CountryUKDeviceXiaomi Redmi 8Operating System Android QKQ1 My Question or Issue Since last night my Android App doesn't work properly and it takes ages to load every single page. Every time I tried to open it, it took few minutes to show...

Newbie

  Plan   Premium   Country UK Device Xiaomi Redmi 8 Operating System   Android QKQ1   My Question or Issue   Since last night my Android App doesn't work ...

Ver

Spotify Legend

505 Views

1 replies

0 likes

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Superuser Contribution Lyrics problem

PlanPremium dúoCountry Chile DeviceHuawei p30 liteOperating SystemAndroid My Question or IssueHace un tiempo, cambié de Spotify free a un plan premium para universitarios. Luego de cambiarlo a un plan Spotify dúo, las letras de las canciones dejaron ...

Casual Listener

Plan Premium dúo Country Chile   Device Huawei p30 lite Operating System Android   My Question or Issue Hace un tiempo, cambié de Spotify free a un plan premium para universitar...

Mihail

Spotify Legend

691 Views

1 replies

0 likes

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Superuser Contribution Cannot Find Podcast Feature

PlanFree/PremiumCountrySri LankaDeviceSamsung S7 edgeOperating SystemAndroid Oreo My Question or IssueToday itself we got the Spotify facility to our country. But I cannot find the Podcast feature on my Spotify free Account.

Newbie

Plan Free/Premium Country Sri Lanka Device Samsung S7 edge Operating System Android Oreo   My Question or Issue Today itself we got the Spotify facility to our country. But I cann...

Naflan

Newbie

9457 Views

33 replies

17 likes

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Solved!!Superuser Contribution Any changes I make to a playlist while offline just get changed back when I connect back online

I'm using premium Spotify in North Macedonia.When I delete songs from a playlist on my phone (OnePlus 6T) and I'm offline, when I connect online everything just gets added back instead of syncing and deleting online as well. This has happened multipl...

Newbie

I'm using premium Spotify in North Macedonia. When I delete songs from a playlist on my phone (OnePlus 6T) and I'm offline, when I connect online everything just gets added back instead of syncing a...

Novy

Moderator

922 Views

1 replies

0 likes

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Superuser Contribution plays 1 second of songs on Sony Xperia XZ3

PlanPremiumCountrySwedenDeviceSony Xperia XZ3Operating SystemAndroid 10) My Question or IssueSpotofy won't play more than 1 second of every song. I have tried a clean install according to the guide here on the forum, didn't help. I have also tried fr...

Newbie

Plan Premium Country Sweden Device Sony Xperia XZ3 Operating System Android 10)   My Question or Issue Spotofy won't play more than 1 second of every song. I have tried a clean install...

Ver

Spotify Legend

464 Views

1 replies

0 likes

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Superuser Contribution Spotify Wrapped 2020 not opening

I'm trying to see my top artists, genre, and songs when I go to this URL https://2020.byspotify.com it's redirected to https://open.spotify.com/genre/2020-page which is a bunch of Spotify top artists and songs, they are not my top songs or artists.I'...

Casual Listener

I'm trying to see my top artists, genre, and songs when I go to this URL https://2020.byspotify.com it's redirected to https://open.spotify.com/genre/2020-page which is a bunch of...

Mihail

Spotify Legend

698 Views

1 replies

0 likes

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  • 1 replies
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Queue disappears

PlanPremiumDeviceGoogle Pixel 3aOperating SystemAndroid 11 My Question or IssueI don't quite understand how the queue is supposed to work. Essentially, I expected to work like a playlist, where I can see all songs in the queue, and switch between the...

Newbie

  Plan Premium Device Google Pixel 3a Operating System Android 11   My Question or Issue I don't quite understand how the queue is supposed to work.   Essentially, I expecte...

AyuTheHuman

Composer

650 Views

1 replies

1 likes

Android
queue
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Superuser Contribution Bugs

PlanPremiumCountryUSADeviceNote 20 Ultra Operating System ANDROID 11 My Question or IssueHas anyone else experienced soooo many bugs throughout the life of Spotify? Example in your home Network if your using Spotify in one room casting from your phon...

Regular

Plan Premium Country USA Device Note 20 Ultra  Operating System  ANDROID 11   My Question or Issue Has anyone else experienced soooo many bugs throughout the life of Spotify?...

Jeremy

Spotify Legend

486 Views

1 replies

0 likes

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Superuser Contribution Song Downloading

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy A11 2020Operating SystemAndroid My Question or IssueI Have one or more sonhs that will not download to listen to offline? How do I fix this. Below is the song. Somebody Like That by Tenille Arts 

Casual Listener

  Plan Premium Country United Kingdom Device Samsung Galaxy A11 2020 Operating System Android   My Question or Issue I Have one or more sonhs that will not download to listen to ...

Mihail

Spotify Legend

503 Views

1 replies

0 likes

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[Android] New UI promised on iOS Anniversary

It's been a year now since Android users was promised to get the new UI. It's something that users really want and it's a long time waiting now. I don't really know how long Coming Soon mean for Spotify.

Newbie

It's been a year now since Android users was promised to get the new UI. It's something that users really want and it's a long time waiting now. I don't really know how long Coming Soon mean for Spot...

203 Views

0 replies

0 likes

Android
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Superuser Contribution Android Auto doesn't load Spotify library

Hello. I have an Opel Karl MY 2019 and a smartphone Xiaomi Mi 9 Lite, with MIUI 12.0.5 and Android 10I connected my phone to car with USB type-C cable and all apps works correctly, but I have some problems with Spotify (currently, I have a 3-months t...

Casual Listener

Hello. I have an Opel Karl MY 2019 and a smartphone Xiaomi Mi 9 Lite, with MIUI 12.0.5 and Android 10 I connected my phone to car with USB type-C cable and all apps works correctly, but I have some ...

CarlosE

Spotify Legend

1725 Views

3 replies

0 likes

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  • 0 likes