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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 842904 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 842904 Views
  • 11 replies
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14368 Views
  • 1 replies
  • 0 likes
  • 14368 Views
  • 1 replies
  • 0 likes

Local files from pc to phone via playlist are sped up

PlanPremiumCountryGermanyDeviceAndroid 4.2.2Operating SystemAndroid 4.2.2 and Win10 My Question or IssueIf i add local files from my computer to a playlist and then download that playlist on my phone, these files are sped up. I tried redownlading the...

  • Casual Listener
  • Plan Premium Country Germany Device Android 4.2.2 Operating System Android 4.2.2 and Win10   My Question or Issue If i add local files from my computer to a playlist and then download ...
  • 255 Views
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  • 255 Views
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Music imported from PC speeds up

When i import music from my PC to my phone, and try to play it, it sounds like 2x or 3x the normal speed, and it only happens with my phone, in my PC sounds good.PlanPremiumCountryMexicoDeviceHUAWEI CUN-L03Operating SystemAndroid Lollipop My Question...

  • Casual Listener
  • When i import music from my PC to my phone, and try to play it, it sounds like 2x or 3x the normal speed, and it only happens with my phone, in my PC sounds good. Plan Premium Country Mexico Dev...
  • Kortap
  • Casual Listener
  • 424 Views
  • 5 replies
  • 0 likes
  • 424 Views
  • 5 replies
  • 0 likes

Spotify not connecting to Google

PlanPremiumCountryUiDeviceHuwaei p20Operating SystemAndroid My Question or IssueI've got a p20 when I try and connect devices from Spotify to the Google home. It just says connecting I know that the Google home works. Can connect a Android tablet. I ...

  • Regular
  • Plan Premium Country Ui Device Huwaei p20 Operating System Android   My Question or Issue I've got a p20 when I try and connect devices from Spotify to the Google home. It just says co...
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  • 170 Views
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Superuser Contribution Report issue

How do you report an issue with a track on Android, as there doesn't appear to be any options available? I've been forced to come to the Spotify Community website via the browser in order to ask this question. My reason for being here is this single....

  • Visitor
  • How do you report an issue with a track on Android, as there doesn't appear to be any options available? I've been forced to come to the Spotify Community website via the browser in order to ask this...
  • Mario
  • Spotify Legend
  • 195 Views
  • 3 replies
  • 0 likes
  • 195 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't share music to Instagram Stories

the choice to share music to the Instagram story disappears, so I can't to share the music I hear on Instagram.PlanFreeCountryIndonesiaDeviceXiaomi Redmi Note 5 ProOperating SystemAndroid PieMy Question or Issuethe option to share is missing

  • Visitor
  • the choice to share music to the Instagram story disappears, so I can't to share the music I hear on Instagram. Plan Free Country Indonesia Device Xiaomi Redmi Note 5 Pro Operating System And...
  • Mario
  • Spotify Legend
  • 764 Views
  • 1 replies
  • 0 likes
  • Android
    Instagram Stories
  • 764 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't share sings to my Instagram Story

PlanPremiumCountrySingaporeDeviceMi Max 2Operating SystemAndroid My Question or IssueI always used to be able to share songs to my instagram story. But recently the option wasn't available. I just updated both instagram and spotify thinking that was ...

  • Visitor
  • Plan Premium Country Singapore Device Mi Max 2 Operating System Android   My Question or Issue I always used to be able to share songs to my instagram story. But recently the option wa...
  • Mario
  • Spotify Legend
  • 246 Views
  • 3 replies
  • 1 likes
  • 246 Views
  • 3 replies
  • 1 likes

Superuser Contribution I cant seem to share a song to my IG stories. Help.

Hello, i have always shared songs tk my IG stories before.... but now that option/feature is missing... My apps are up to date. Im using Samsung galaxy a50

  • Regular
  • Hello, i have always shared songs tk my IG stories before.... but now that option/feature is missing...   My apps are up to date. Im using Samsung galaxy a50
  • Mario
  • Spotify Legend
  • 454 Views
  • 4 replies
  • 1 likes
  • 454 Views
  • 4 replies
  • 1 likes

Superuser Contribution How to look up the recent songs I've listened to

PlanFree/PremiumCountry Device(Android)Operating System(Android My Question or Issues:How to look up the recent songs I've listened to

  • Visitor
  • Plan Free/Premium Country   Device (Android) Operating System (Android   My Question or Issues: How to look up the recent songs I've listened to
  • Mario
  • Spotify Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Some song stops when casted to chromecast

PlanPremium DeviceOneplus7pro, samsung s8 and every device tested My Question or IssueSome song keeps playing but seems muted out when casted on chromecast. Other one stops. Both things happen at a certain point of the songs (where maybe previously t...

  • Newbie
  • Plan Premium   Device Oneplus7pro, samsung s8 and every device tested   My Question or Issue Some song keeps playing but seems muted out when casted on chromecast. Other one stops. B...
  • 149 Views
  • 0 replies
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  • 149 Views
  • 0 replies
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Não reproduz a música de um artista

PlanPremium famíliaCountryBrasil Device(Moto E6 plus) My Question or Issue Sempre que eu tento reproduzir as músicas do Red Velvet, tanto pelo celular quanto computador ou Ipad, a música simplesmente no toca. Quando tentei pelo desktop, apareceu uma ...

  • Casual Listener
  • Plan Premium família Country Brasil   Device (Moto E6 plus)     My Question or Issue   Sempre que eu tento reproduzir as músicas do Red Velvet, tanto pelo celular quant...
  • Mozer
  • Composer
  • 329 Views
  • 3 replies
  • 0 likes
  • 329 Views
  • 3 replies
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Superuser Contribution Random pause on Samsung

PlanPremiumCountrySouth AfricaDeviceSamsung Galaxy 10Operating SystemAndroid 10 My Question or IssueSo I've been subscribed for a while now and this happens a lot and is quite irritating. My music keep pausing and unpausing randomly. It not my wifi i...

  • Visitor
  • Plan Premium Country South Africa Device Samsung Galaxy 10 Operating System Android 10   My Question or Issue So I've been subscribed for a while now and this happens a lot and is quit...
  • Ivan
  • Spotify Legend
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

[Android][Browse] Android Auto albums start with random track

I only listen to full albums on Spotify, but when selecting an album through Android Auto the album doesn't start from track 1. It seems like albums begin at a random track, even when looking at the tracklisk. The only workaround I found is to go to ...

  • Casual Listener
  • I only listen to full albums on Spotify, but when selecting an album through Android Auto the album doesn't start from track 1. It seems like albums begin at a random track, even when looking at the ...
  • biv_3
  • Casual Listener
  • 645 Views
  • 2 replies
  • 3 likes
  • Android
    Browse
  • 645 Views
  • 2 replies
  • 3 likes

app lags - clean install helps only temporarily

account PremiumCountry Germany DeviceSamsung Galaxy 7Operating SystemAndroid 8.0.0 My Question or IssueI've had this problem for several years now - Spotify becomes unresponsive in search mode or when I try to access my library. I've done a clean ins...

  • Casual Listener
  • account Premium Country Germany   Device Samsung Galaxy 7 Operating System Android 8.0.0   My Question or Issue I've had this problem for several years now - Spotify becomes unre...
  • 261 Views
  • 0 replies
  • 1 likes
  • 261 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify audio began failing with Chromecast

PlanPremiumCountryArgentina DeviceXiaomi MiA2Operating SystemAndroid 9 My Question or Issue I'd been using chromecast with Spotify without problems but suddenly, it doesn't play more than one song and then it stops. I can see that it continues playin...

  • Newbie
  •   Plan Premium Country Argentina  Device Xiaomi MiA2 Operating System Android 9   My Question or Issue  I'd been using chromecast with Spotify without problems but sudd...
  • ewotring
  • Visitor
  • 1848 Views
  • 7 replies
  • 1 likes
  • 1848 Views
  • 7 replies
  • 1 likes

My listening activity not updating for my friends to see, but only when connected to a wifi device

My Question or IssueI have found that my listening activity is only updating for my friends to see, when i'm playing from my computer or telephone through speakers og through jackstick. But mostly im playing music through my wifi devices, which does ...

  • Visitor
  • My Question or Issue I have found that my listening activity is only updating for my friends to see, when i'm playing from my computer or telephone through speakers og through jackstick. But mostly ...
  • 441 Views
  • 0 replies
  • 1 likes
  • device
    Friends
    listening activity
    Update
  • 441 Views
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Volume LOW?

PlanPremiumCountryUSADeviceSamsung Galaxy S9+Operating SystemNot sure. Whatever is newest I guess? My Question or IssueMy question is this: Does Spotify in general have less volume than other music apps? The reason why I ask is because yesterday I go...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Galaxy S9+ Operating System Not sure. Whatever is newest I guess?   My Question or Issue My question is this: Does Spotify in general have les...
  • skunk3
  • Casual Listener
  • 601 Views
  • 2 replies
  • 0 likes
  • 601 Views
  • 2 replies
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Solved!!Superuser Contribution Issue with controls on lock screen?

PlanPremiumCountryUSADeviceGalaxy S10Operating SystemI think Android Pie My Question or IssueI recently purchased a Galaxy S10, I have spotify playing and the screen locks, it'll show the: song you're listening to, previous song, Play/pause button an...

Screenshot_20190309-060618_Samsung Experience Home.jpg
  • Visitor
  • Plan Premium Country USA Device Galaxy S10 Operating System I think Android Pie   My Question or Issue I recently purchased a Galaxy S10, I have spotify playing and the screen locks, i...
  • Peter
  • Spotify Legend
  • 82000 Views
  • 71 replies
  • 30 likes
  • 82000 Views
  • 71 replies
  • 30 likes

Volume spikes for 1 sec when app first launched

It bursts my ears. This problem occurs specifically when the app is just launched (as opposed to being brought back from background) and when the first song is played. The volume just spikes up to what I believe to be max for one split second and the...

  • Visitor
  • It bursts my ears. This problem occurs specifically when the app is just launched (as opposed to being brought back from background) and when the first song is played. The volume just spikes up to wh...
  • 262 Views
  • 0 replies
  • 0 likes
  • Volume Levels
  • 262 Views
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It's been 2 years since my local files last synced with my phone.

I've tried clearing cache, reinstalling, disabling firewall, disabling avg, a different PC, different mobile, different church, PC as wifi hotspot, different WiFi. The meta data isn't the problem, all the tracks just stay greyed out on my Samsung tab...

  • Casual Listener
  • I've tried clearing cache, reinstalling, disabling firewall, disabling avg, a different PC, different mobile, different church, PC as wifi hotspot, different WiFi. The meta data isn't the problem, al...
  • thisisafish
  • Casual Listener
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

New home screen

Hello the new home screen is gone i cannot see the six recommendations anymore. I tried everything. Anybody else with this problem.PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows ...

  • Casual Listener
  • Hello the new home screen is gone i cannot see the six recommendations anymore. I tried everything. Anybody else with this problem. Premium Country   Device (iPhone 8, Samsung Galaxy 9, Mac...
  • 178 Views
  • 0 replies
  • 0 likes
  • 178 Views
  • 0 replies
  • 0 likes