Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375591 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryIrelandDevicePixel 3Operating SystemAndroid 10 So I ask Google Assistant on my phone to play a song and often an incorrect version of a song is pulled from Spotify. This has been going on as long as I can remember. So one that previ...
Plan Premium Country Ireland Device Pixel 3 Operating System Android 10 So I ask Google Assistant on my phone to play a song and often an incorrect version of a song i...
Roadie
1175 Views
5 replies
1 likes
PlanPremium CountryUkraine DeviceMotorola Z2 Force Operating SystemAndroid 9 stock My Question or Issue After some time (3-20 min) lost cast volume control when casting to Chromecast Audio. Volume control working only when app active, and not working...
Plan Premium Country Ukraine Device Motorola Z2 Force Operating System Android 9 stock My Question or Issue After some time (3...
Gig Goer
5581 Views
24 replies
1 likes
PlanPremiumCountryPolandDeviceXiaomi Remi 5 Plus, Audi MMIOperating SystemAndroid 8.1.0 Recently I have problems with spotify and Audi MMI.When playing music via bluetooth, the progress bar sometimes gets stuck. Sometimes when changing songs using th...
Plan Premium Country Poland Device Xiaomi Remi 5 Plus, Audi MMI Operating System Android 8.1.0 Recently I have problems with spotify and Audi MMI. When playing music ...
Spotify Legend
1838 Views
3 replies
1 likes
PlanFreeCountryU.S.DevicePixel 4a 5gOperating SystemAndroid 11My Question or IssuePodcast episodes marked "played" auto-play after a different episode is finished. Normally a played episode is skipped on auto next episode
Plan Free Country U.S. Device Pixel 4a 5g Operating System Android 11 My Question or Issue Podcast episodes marked "played" auto-play after a different episode is finished. Normally a played...
Spotify Legend
752 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceGalaxy s8/Car stereo/Bluetooth My Question or IssueFor some reason, for the past 2 days I have been experiencing a lot of pausing with Spotify while I'm in my car. I put my phone in my purse and lay it on the floor of my ca...
Plan Premium Country USA Device Galaxy s8/Car stereo/Bluetooth My Question or Issue For some reason, for the past 2 days I have been experiencing a lot of pausing with Spotify ...
Spotify Legend
5483 Views
5 replies
1 likes
My Spotify App stops playback when connected with a JBL Clip 3 speaker at intermittent times. The phone is a Samsung S10e which recently upgraded to Android 11 software. Did not have these issues with previous Android versions.
My Spotify App stops playback when connected with a JBL Clip 3 speaker at intermittent times. The phone is a Samsung S10e which recently upgraded to Android 11 software. Did not have these issues wit...
Moderator
776 Views
1 replies
0 likes
PlanPremiumCountryUnited Kingdom Device(Galaxy Note Operating System(Android 9 (Pie)) My IssueHi,I'm a long-term Spotify user, and have an interest in User Experience design.I have noticed a slight UI discrepancy, along with some quite unexpected UI ...
Plan Premium Country United Kingdom Device (Galaxy Note 😎 Operating System (Android 9 (Pie)) My Issue Hi, I'm a long-term Spotify user, and have an interest in Us...
Spotify Legend
794 Views
1 replies
0 likes
PremiumCountryBelgiumOperating SystemAndroid 11 My Question or IssueHello,I have this notification untill I start playing something, just because I've put the widget on the homescreen...How can I get rid of this?Thank you
Premium Country Belgium Operating System Android 11 My Question or Issue Hello, I have this notification untill I start playing something, just because I've put the widget on t...
Spotify Legend
820 Views
1 replies
1 likes
About Spotify Mi phone user bottom navigation bar immersion adaptation problemHello, I'm glad to be here to communicate with you. I am a user of Xiaomi mobile phone. I found a problem when I was using Spotify.The navigation bar at the bottom of Xiaom...
About Spotify Mi phone user bottom navigation bar immersion adaptation problem Hello, I'm glad to be here to communicate with you. I am a user of Xiaomi mobile phone. I found a problem when I was ...
Casual Listener
934 Views
4 replies
2 likes
Premium plan, Fairphone 3+, android 10. After an update of Spotify a few days ago, the only thing that loads in the app is home screen. As I try playing something from there, nothing will play. Load my library? Nothing but a loadscreen. Search for an...
Premium plan, Fairphone 3+, android 10. After an update of Spotify a few days ago, the only thing that loads in the app is home screen. As I try playing something from there, nothing wi...
Spotify Legend
670 Views
3 replies
0 likes
Hi! So as of recently I've noticed how some artists name (inside of an Album or EP) isn't centered and it's just bugging me out wayyy more than it should. I'm on a Samsung Galaxy S21 with version: 8.6.72.1121
Hi! So as of recently I've noticed how some artists name (inside of an Album or EP) isn't centered and it's just bugging me out wayyy more than it should. I'm on a Samsung Galaxy S21 with ve...
Moderator
795 Views
3 replies
1 likes
PlanPremiumCountryGermanyDeviceLenovo Tab M10 FHD PlusOperating SystemAndroid 10 My Question or Issue The Equalizer stops working randomly or when I select a different track. When I open it, it starts again. The button shows it as active.
Plan Premium Country Germany Device Lenovo Tab M10 FHD Plus Operating System Android 10 My Question or Issue The Equalizer stops working randomly or when I select a different...
Spotify Legend
2620 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceGalaxy S10 My Question or Issue. I select liked songs under the artist tab in Android Auto and instead of playing the liked songs for that specific artist, it plays the last liked song I added to my library.
Plan Premium Country USA Device Galaxy S10 My Question or Issue. I select liked songs under the artist tab in Android Auto and instead of playing the liked songs for that ...
Moderator
59466 Views
19 replies
1 likes
Hi all. Hoping for some help.I have a fairly old Kindle Fire - 5th generation, currently running Fire OS 5.6.8.0 (626547120). I have Spotify Premium on a family plan. My issue is that when I play anything on Spotify on the Kindle Fire, Spotify automa...
Hi all. Hoping for some help. I have a fairly old Kindle Fire - 5th generation, currently running Fire OS 5.6.8.0 (626547120). I have Spotify Premium on a family plan. My issue is that when I play a...
Moderator
762 Views
3 replies
0 likes
PlanFreeCountryUK DeviceHD Fire 8th GenOperating SystemFire OS My Question or IssueWatching the screen I can see play toggle to pause but instantly toggle back to play.How do you get spotify to stop playing via the tablet as if I unmute the Mic on my...
Plan Free Country UK Device HD Fire 8th Gen Operating System Fire OS My Question or Issue Watching the screen I can see play toggle to pause but instantly toggle back to play...
Moderator
1329 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceSamsung S10eOperating SystemAndroid 11 My Question or IssueAs of today, I am unable to search through playlists on my phone. Yesterday playlists had a search bar at the top and I specifically used it to find a song. Today i...
Plan Premium Country USA Device Samsung S10e Operating System Android 11 My Question or Issue As of today, I am unable to search through playlists on my phone. Yesterday playlists ha...
Spotify Legend
520 Views
1 replies
0 likes
New music is important to Spotify listeners. We want to know when our favorite bands come out with a new song or album. It is difficult to find the "new releases" section in the homepage. It's usually 3/4 the way down the page, and sometimes I can't ...
New music is important to Spotify listeners. We want to know when our favorite bands come out with a new song or album. It is difficult to find the "new releases" section in the homepage. It's usuall...
Spotify Legend
653 Views
1 replies
1 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S21Operating SystemAndroid 11 My Question or IssueAfter a recent update, now Spotify in Car Mode will repeatedly flash a message on screen asking me to "Try Saying" something, like go to next track, or show m...
Plan Premium Country USA Device Samsung Galaxy S21 Operating System Android 11 My Question or Issue After a recent update, now Spotify in Car Mode will repeatedly flash a messag...
Spotify Legend
4170 Views
20 replies
2 likes
PlanPremiumCountryBelgiumDeviceOneplus 7T pro2019 Toyota CorollaOperating SystemAndroid 10 My Question or IssueWhen i connect my phone to the car audio the track information is shown of the track that is playing at the moment of connection.When the n...
Plan Premium Country Belgium Device Oneplus 7T pro 2019 Toyota Corolla Operating System Android 10 My Question or Issue When i connect my phone to the car audio the track informatio...
Casual Listener
2528 Views
5 replies
6 likes
Can you please provide an update on the audio version of JRE for your desktop application? Not sure if it is your plan to ruin this podcast, but in its current format it destroys my CPU and is terrible quality. Joe and Young Jamie figured out how to ...
Can you please provide an update on the audio version of JRE for your desktop application? Not sure if it is your plan to ruin this podcast, but in its current format it destroy...
Casual Listener
900 Views
4 replies
1 likes
