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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6911 Views

0 replies

7 likes

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Superuser Contribution Spotify Wrapped 2020 not opening

I'm trying to see my top artists, genre, and songs when I go to this URL https://2020.byspotify.com it's redirected to https://open.spotify.com/genre/2020-page which is a bunch of Spotify top artists and songs, they are not my top songs or artists.I'...

Casual Listener

I'm trying to see my top artists, genre, and songs when I go to this URL https://2020.byspotify.com it's redirected to https://open.spotify.com/genre/2020-page which is a bunch of...

Mihail

Spotify Legend

703 Views

1 replies

0 likes

  • 703 Views
  • 1 replies
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Queue disappears

PlanPremiumDeviceGoogle Pixel 3aOperating SystemAndroid 11 My Question or IssueI don't quite understand how the queue is supposed to work. Essentially, I expected to work like a playlist, where I can see all songs in the queue, and switch between the...

Newbie

  Plan Premium Device Google Pixel 3a Operating System Android 11   My Question or Issue I don't quite understand how the queue is supposed to work.   Essentially, I expecte...

AyuTheHuman

Composer

655 Views

1 replies

1 likes

Android
queue
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  • 1 likes

Superuser Contribution Bugs

PlanPremiumCountryUSADeviceNote 20 Ultra Operating System ANDROID 11 My Question or IssueHas anyone else experienced soooo many bugs throughout the life of Spotify? Example in your home Network if your using Spotify in one room casting from your phon...

Regular

Plan Premium Country USA Device Note 20 Ultra  Operating System  ANDROID 11   My Question or Issue Has anyone else experienced soooo many bugs throughout the life of Spotify?...

Jeremy

Spotify Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
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Superuser Contribution Song Downloading

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy A11 2020Operating SystemAndroid My Question or IssueI Have one or more sonhs that will not download to listen to offline? How do I fix this. Below is the song. Somebody Like That by Tenille Arts 

Casual Listener

  Plan Premium Country United Kingdom Device Samsung Galaxy A11 2020 Operating System Android   My Question or Issue I Have one or more sonhs that will not download to listen to ...

Mihail

Spotify Legend

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
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[Android] New UI promised on iOS Anniversary

It's been a year now since Android users was promised to get the new UI. It's something that users really want and it's a long time waiting now. I don't really know how long Coming Soon mean for Spotify.

Newbie

It's been a year now since Android users was promised to get the new UI. It's something that users really want and it's a long time waiting now. I don't really know how long Coming Soon mean for Spot...

209 Views

0 replies

0 likes

Android
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Superuser Contribution Android Auto doesn't load Spotify library

Hello. I have an Opel Karl MY 2019 and a smartphone Xiaomi Mi 9 Lite, with MIUI 12.0.5 and Android 10I connected my phone to car with USB type-C cable and all apps works correctly, but I have some problems with Spotify (currently, I have a 3-months t...

Casual Listener

Hello. I have an Opel Karl MY 2019 and a smartphone Xiaomi Mi 9 Lite, with MIUI 12.0.5 and Android 10 I connected my phone to car with USB type-C cable and all apps works correctly, but I have some ...

CarlosE

Spotify Legend

1730 Views

3 replies

0 likes

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Random songs playing

I am a premium account holder but can't use it right now because of this issue. When I play a song it runs for a random amount of time before a new song from an unknown playlist cuts in. This happens when no song is being played too. It just starts p...

Newbie

I am a premium account holder but can't use it right now because of this issue. When I play a song it runs for a random amount of time before a new song from an unknown playlist cuts in. This happens...

AyuTheHuman

Composer

573 Views

1 replies

0 likes

  • 573 Views
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Superuser Contribution Android changes volume of Spotify on PC when Spotify is fully closed on Android

PlanPremiumCountryUSADeviceSamsung Galaxy A51Operating SystemAndroid 10 My Question or IssueWhile I can get around it in my volume settings, for now, using the volume switches while on my Android automatically changes the volume of my Spotify when it...

Newbie

  Plan Premium Country USA Device Samsung Galaxy A51 Operating System Android 10  My Question or Issue While I can get around it in my volume settings, for now, using the volume s...

Jeremy

Spotify Legend

599 Views

1 replies

0 likes

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Superuser Contribution Bluetooth controls do not work until app is force stopped and restarted

After connecting Bluetooth headphones (Jabra 75t) pause/play and skip/previous track buttons do not work until app is closed and restarted. Even more frustrating, this problem re-occurs after a random period of time, and the app is required to restar...

Regular

After connecting Bluetooth headphones (Jabra 75t) pause/play and skip/previous track buttons do not work until app is closed and restarted.  Even more frustrating, this problem re-occurs after a...

jbwalters22

Casual Listener

1507 Views

12 replies

0 likes

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Solved!!Superuser Contribution Spotify seriously playing up

PlanPremiumCountryUKDeviceMotorla E4 plusOperating SystemAndroid My Question or IssueMy Spotify used to work perfectly then it just decided to start playing up and causing problems. These problems consist of: Not playing any of the songs that I selec...

Casual Listener

Plan Premium Country UK Device Motorla E4 plus Operating System Android   My Question or Issue My Spotify used to work perfectly then it just decided to start playing up and causing pr...

Alex

Spotify Legend

834 Views

3 replies

0 likes

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Superuser Contribution local files syncing problem with one ui 3

PlanPremiumCountryVietnamDeviceSamsung A51Operating SystemOne UI 3 android 11 My Question or IssueSince updating to the one ui 3, I can not sync my local files between my pc and my phone. I've followed all the instructions in the local files syncing ...

Regular

Plan Premium Country Vietnam Device Samsung A51 Operating System One UI 3 android 11   My Question or Issue Since updating to the one ui 3, I can not sync my local files between my pc ...

Jeremy

Spotify Legend

1701 Views

11 replies

0 likes

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Superuser Contribution Spotify app comes up blank

PlanPremiumCountryHungaryDeviceOnePlus 6Operating SystemAndroid 10 My Question or IssueThis issue has been going on for a while now on my phone, I saw threads like this but they were all old and solved apparently. I have a Oneplus 6 with Android 10, ...

Regular

  Plan Premium Country Hungary Device OnePlus 6 Operating System Android 10   My Question or Issue This issue has been going on for a while now on my phone, I saw threads like th...

CarlosE

Spotify Legend

1422 Views

11 replies

0 likes

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  • 11 replies
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Superuser Contribution Chromecast playback sometimes stops at end of song

PlanPremium FamilyCountryUnited KingdomDevicePixel 3aOperating SystemAndroid 11 (5 February 2021 security update) Chromecast DeviceGoogle Home Hub MaxSystem firmware version241809Cast firmware1.52.241809 My Question or IssueSpotify frequently won't a...

Newbie

Plan Premium Family Country United Kingdom Device Pixel 3a Operating System Android 11  (5 February 2021 security update)   Chromecast Device Google Home Hub Max System firmware ...

Alex

Spotify Legend

1053 Views

1 replies

0 likes

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Superuser Contribution Podcast Speed is slow

PlanFreeCountryCanadaDeviceSamsung Galaxy 10Operating SystemAndroid 11 My Question or IssueWhen listening to some older episodes of a podcast, the speed is SUPER slow. I took the advice from another post of restarting my phone, and deleting and re-in...

Newbie

Plan Free Country Canada Device Samsung Galaxy 10 Operating System Android 11   My Question or Issue When listening to some older episodes of a podcast, the speed is SUPER slow. I took...

Alex

Spotify Legend

772 Views

1 replies

0 likes

podcast
slow speed
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Song titles don't change on car display

PlanPremiumCountryLithuaniaDevice(Oneplus 6, Skoda Amundsen infotainment)Operating System(Oxygen OS 10.3.8)My Question or IssueWhen I start spotify through bluetooth on my car stereo and the song ends or I change it, the title of the song doesn't cha...

Casual Listener

Plan Premium Country Lithuania Device (Oneplus 6, Skoda Amundsen infotainment) Operating System (Oxygen OS 10.3.8) My Question or Issue When I start spotify through bluetooth on my car stere...

NorCal2

Visitor

9872 Views

2 replies

8 likes

Car Bluetooth
Car Play
Oneplus
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Can’t switch to offline mode

Hi all, I realized that playing downloaded podcasts was taking up data on my phone (galaxy note The spotify support page says I need to switch to offline mode by going to settings then tap “playback”. When I tap playback nothing happens. Please help

Casual Listener

Hi all, I realized that playing downloaded podcasts was taking up data on my phone (galaxy note 😎 The spotify support page says I need to switch to offline mode by going to settings then tap “playba...

Not applicable

12064 Views

10 replies

0 likes

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Superuser Contribution I purchased spotify premium

Thanks to some**bleep** on your website, i lost the entire text i had written.Instead, here's this PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or...

Regular

Thanks to some**bleep** on your website, i lost the entire text i had written. Instead, here's this     Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macboo...

Alex

Spotify Legend

752 Views

5 replies

0 likes

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Superuser Contribution Wanting to remove artists from homescreen of app

PlanFree (willing to pay to get artist removed from homescreen). DeviceAndroid My Question or IssueIssue is I looked at an artist and don't want them on the homepage of the app. I have Hidden the artist. And Clean Reinstalled the app. The artist stil...

Newbie

Plan Free (willing to pay to get artist removed from homescreen).   Device Android   My Question or Issue Issue is I looked at an artist and don't want them on the homepage of the ap...

Ver

Spotify Legend

553 Views

1 replies

0 likes

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Solved!!Superuser Contribution Playlist radio

PlanPremiumCountryMalaysiaDevice Operating SystemAndroid 9 My Question or IssueHi. After last update the option: "go to playlist radio" disappeared. Still can go to radio via a song or artist but not direct from my playlist. Tried reinstalling the ap...

Casual Listener

Plan Premium Country Malaysia Device   Operating System Android 9   My Question or Issue Hi. After last update the option: "go to playlist radio" disappeared. Still can go to radi...

CarlosE

Spotify Legend

1117 Views

5 replies

1 likes

  • 1117 Views
  • 5 replies
  • 1 likes