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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375621 Views

541 replies

34 likes

Account
Free
  • 375621 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
  • 0 replies
  • 7 likes

Superuser Contribution Can't Add Member to Duo Mix

PlanPremium Duo CountryCanada DeviceGalaxy S9+ and Huawei P20 Operating SystemAndroid 10 and Android 9 My Question or Issue I recently switched from the Family plan to Duo for me (Galaxy S9+) and my girlfriend (Huawei P20). We used the Family Mix a l...

Casual Listener

Plan Premium Duo   Country Canada   Device Galaxy S9+ and Huawei P20   Operating System Android 10 and Android 9   My Question or Issue   I recently switch...

Daniel227

Music Fan

3743 Views

11 replies

4 likes

Duo
Duo Mix
  • 3743 Views
  • 11 replies
  • 4 likes

Superuser Contribution Spotify consumed about 10 GB without even being used

Plan: PremiumMexicoDevice: OnePlus 8Operating System: Android 11 Last night Spotify consumed about 10 GB without even being used...The phone was discharged, I plugged it in and turn it on... The next day in the morning I noticed I had a message from ...

Newbie

Plan: Premium Mexico Device: OnePlus 8 Operating System: Android 11   Last night Spotify consumed about 10 GB without even being used... The phone was discharged, I plugged ...

Eni

Moderator

707 Views

1 replies

0 likes

  • 707 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unhappy Premium user...

PlanPremiumCountryBrazilDeviceAsus Zenfone 6Operating SystemAndroid 11My Question or Issue I've noticed my Spotify now takes a looooong time to open when I start it.It was not like this before. Already tried cleaning, reinstalling and everything.Prob...

Music Fan

Plan Premium Country Brazil Device Asus Zenfone 6 Operating System Android 11 My Question or Issue   I've noticed my Spotify now takes a looooong time to open when I start it. It was ...

MafeG

Spotify Legend

1428 Views

8 replies

1 likes

  • 1428 Views
  • 8 replies
  • 1 likes

Superuser Contribution Archivos locales no se descargan en android

Plan familiar premiumEspañaAndorid LG G7he seguido los pasos para introducir archivos locales, he creado la lista con el PC, le he dado a descargar. Con el movil en la misma red wifi, aplicacion reinstalada y actualizada, veo la lista le doy a descar...

Newbie

Plan familiar premium España Andorid LG G7 he seguido los pasos para introducir archivos locales, he creado la lista con el PC, le he dado a descargar. Con el movil en la misma red wifi, aplicac...

Ver

Spotify Legend

882 Views

1 replies

0 likes

  • 882 Views
  • 1 replies
  • 0 likes

Superuser Contribution Car mode only in the car option issues

I am not sure if anyone else is having the same issue. But it is getting really annoying to have to constantly turn off car mode when I'm not in the car. I do love the car mode function but lately it's failing to recognize when I'm in the car and whe...

Casual Listener

I am not sure if anyone else is having the same issue. But it is getting really annoying to have to constantly turn off car mode when I'm not in the car. I do love the car mode function but lately it...

Eni

Moderator

957 Views

3 replies

1 likes

Android
bug
car mode
  • 957 Views
  • 3 replies
  • 1 likes

Automix feature crashes app while in a playlist

So recently I've been experiencing crashes while listening to some playlist that has smooth transitions between songs, Spotify calls this feature Automix. It doesn't happen for every song transition but it does happen frequently. I'm not sure this is...

Newbie

So recently I've been experiencing crashes while listening to some playlist that has smooth transitions between songs, Spotify calls this feature Automix. It doesn't happen for every song transi...

Amay

Spotify Star

684 Views

1 replies

1 likes

  • 684 Views
  • 1 replies
  • 1 likes

Superuser Contribution Equalizer settings

Where did Android Equalizer settings go? They used to be in Settings > Audio Quality > Equalizer, but have disappeared. I use them intermittently for listening via wired headphones on my phone. I turn on the "Loudness" preset for low volume listening...

Music Fan

Where did Android Equalizer settings go? They used to be in Settings > Audio Quality > Equalizer, but have disappeared.   I use them intermittently for listening via wired headphones o...

Alex

Spotify Legend

3137 Views

6 replies

3 likes

  • 3137 Views
  • 6 replies
  • 3 likes

Superuser Contribution "Listen on this phone" missing

PlanPremiumCountryNLDeviceOnePlusNordOperating SystemAndoid 11 My Question or IssueHi, I don't know if I'm going blind or if some UX experiment is fooling me: I can't get the Android Spotify app to play on the phone, after I connected to an external ...

Casual Listener

Plan Premium Country NL Device OnePlusNord Operating System Andoid 11   My Question or Issue Hi, I don't know if I'm going blind or if some UX experiment is fooling me: I can't get the...

CarlosE

Spotify Legend

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle and repeat buttons

PlanFreeCountryThe NetherlandsDeviceSony Xperia 5 IIOperating SystemAndroid 11 My Question or IssueUsing free Spotify on my laptop or tablet I can use shuffle and repeat on my personal playlists. In the app on my phone, the shuffle and repeat buttons...

Casual Listener

  Plan Free Country The Netherlands Device Sony Xperia 5 II Operating System Android 11   My Question or Issue Using free Spotify on my laptop or tablet I can use shuffle and re...

CarlosE

Spotify Legend

2422 Views

6 replies

0 likes

Shuffle repeat buttons
  • 2422 Views
  • 6 replies
  • 0 likes

Superuser Contribution playlist description

Plan: premiumDevice: Samsung A3Operating system: Android Issue: the full description on Android on the mobile app won't show - it shows only pieces, and won't expand when clicked upon either. The only time the description shows is when I press "edit"...

Newbie

Plan: premium Device: Samsung A3 Operating system: Android   Issue: the full description on Android on the mobile app won't show - it shows only pieces, and won't expand when ...

Eni

Moderator

782 Views

1 replies

3 likes

Android
bug
  • 782 Views
  • 1 replies
  • 3 likes

Superuser Contribution Music constantly skipping on bluetooth s21 ultra

I recently got the s21 ultra 5g, I upgraded from a s10+. On the s10+ I had 0 issues. But now on the s21, spotify is unusable when connecting to my car on Bluetooth. The music is constantly skipping cutting in and out almost every 10 to 20 seconds. Bu...

Casual Listener

I recently got the s21 ultra 5g, I upgraded from a s10+. On the s10+ I had 0 issues. But now on the s21, spotify is unusable when connecting to my car on Bluetooth. The music is constantly skipping c...

CarlosE

Spotify Legend

1449 Views

3 replies

0 likes

  • 1449 Views
  • 3 replies
  • 0 likes

Superuser Contribution Home screen only suggest 1 album per category

PlanPremiumCountryAustraliaDeviceOppo Reno ZOperating SystemAndroid 10, Color OS 7.1 My Question or IssueMy Spotify Home Screen recently changed and only shows one album/single per category. For example, New Releases For You only shows one album with...

Regular

  Plan Premium Country Australia Device Oppo Reno Z Operating System Android 10, Color OS 7.1   My Question or Issue My Spotify Home Screen recently changed and only shows one a...

Jeremy

Spotify Legend

2063 Views

12 replies

2 likes

  • 2063 Views
  • 12 replies
  • 2 likes

Superuser Contribution Search button

Hello,i recently purchased an android radio, and when using the spotify app, there is no Home or Search button to the left, only 'my library" anybody know how i can search for songs ?

Newbie

Hello, i recently purchased an android radio, and when using the spotify app, there is no Home or Search button to the left, only 'my library" anybody know how i can search for songs ?  

MafeG

Spotify Legend

736 Views

1 replies

0 likes

  • 736 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app reports storage use incorrectly

PlanPremiumDeviceSamsung Galaxy S20, no SD cardOperating SystemAndroid 11, One UI 3.1 There is a bug with storage report or usage in Spotify application.In my case the app reports that downloads take up 8.7GB and cache is basically empty when in real...

Newbie

Plan Premium Device Samsung Galaxy S20, no SD card Operating System Android 11, One UI 3.1   There is a bug with storage report or usage in Spotify application. In my case the app report...

MafeG

Spotify Legend

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Podcasts] Sort Podcasts by Release Date

Please let us sort podcasts on mobile by the most recent episode release! I had it on mobile before the last recent update and can't sort that way now. Thanks

Visitor

Please let us sort podcasts on mobile by the most recent episode release! I had it on mobile before the last recent update and can't sort that way now. Thanks

MafeG

Spotify Legend

2881 Views

3 replies

3 likes

Android
Podcasts
  • 2881 Views
  • 3 replies
  • 3 likes

Superuser Contribution Xiaomi 11i dark mode and dark theme with Spotify get invisible button play

Fix this, doing test again. Button "Play" have same "background" color and color solid inside. In dark mode I have whole white color button "Play"

Newbie

Fix this, doing test again. Button "Play" have same "background" color and color solid inside. In dark mode I have whole white color button "Play" 

CarlosE

Spotify Legend

758 Views

1 replies

0 likes

  • 758 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist sorting not working on Android

PlanPremiumCountryNorwayDeviceSony Xperia XZ1Operating SystemAndroid My Question or IssueWhen I select Your Library in Spotify on my Android phone, I always want to see my playlists, and I always want to see them ordered as _I_ ordered them. It _usua...

Music Fan

Plan Premium Country Norway Device Sony Xperia XZ1 Operating System Android   My Question or Issue When I select Your Library in Spotify on my Android phone, I always want to see my pl...

Svish

Music Fan

728 Views

2 replies

0 likes

  • 728 Views
  • 2 replies
  • 0 likes

Superuser Contribution Bug: downloaded podcasts aren't available in Airplane Mode

PlanPremiumCountryUSADeviceLG G5Operating SystemAndroid 7.0 Spotify version: 8.6.70.1102 My Question or Issue On Wednesday I downloaded several podcasts in preparation for a long flight. (Airplane Mode the whole time, no Wi-Fi.) I was able to access ...

Casual Listener

  Plan Premium Country USA Device LG G5 Operating System Android 7.0   Spotify version: 8.6.70.1102   My Question or Issue   On Wednesday I downloaded several podcas...

Jeremy

Spotify Legend

1606 Views

1 replies

0 likes

  • 1606 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover weekly is filled with songs that are already disliked

PlanPremiumCountry DeviceRedmi note 7Operating SystemAndroid My Question or IssueHey my Discover weekly playlist is getting more and more filled with songs i already disliked. First it was 1 or 2, which i thought was weird but now its up to 12. Do i ...

Newbie

Plan Premium Country   Device Redmi note 7 Operating System Android   My Question or Issue Hey my Discover weekly playlist is getting more and more filled with songs i already dis...

MafeG

Spotify Legend

624 Views

1 replies

0 likes

  • 624 Views
  • 1 replies
  • 0 likes