Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106944 Views

26 replies

3 likes

  • 106944 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216733 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216733 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570417 Views

78 replies

3 likes

  • 570417 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470212 Views

577 replies

40 likes

Account
Free
  • 470212 Views
  • 577 replies
  • 40 likes

Solved!!Superuser Contribution Spotify Android app didn't work

PlanPremiumCountryPolandDeviceMotorola Moto E4 PlusOperating SystemAndroid 7.1.1Spotify version:8.6.86.1231My Question or IssueI didn't see playlist on my library on phone (on my Windows app, this work correctly) and I could play any song. Any playli...

Casual Listener

Plan Premium Country Poland Device Motorola Moto E4 Plus Operating System Android 7.1.1 Spotify version: 8.6.86.1231 My Question or Issue I didn't see playlist on my library on p...

Jeremy

Spotify Legend

2655 Views

5 replies

0 likes

  • 2655 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Playlists stuck in shuffle

PlanPremiumCountryUSADeviceLG V30Operating System Android Pie My Question or IssueSuddenly today my playlist (which is full of podcast episodes) started playing in shuffle. I can't seem to turn it off. I follow instructions and go to the Now Playing ...

Visitor

Plan Premium Country USA Device LG V30 Operating System  Android Pie   My Question or Issue Suddenly today my playlist (which is full of podcast episodes) started playing in ...

katemiller

Casual Listener

13220 Views

7 replies

0 likes

Shuffle Playlist
  • 13220 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Spotify plays wrong songs suddenly and adds to liked songs for no reason

Spotify keeps playing songs from Tory Lanez out of nowhere (when it's not even running as well) and puts them on repeat and also adds them to my liked songs. Nobody else has access to my account and I have also logged out of all devices to be sure. S...

Regular

Spotify keeps playing songs from Tory Lanez out of nowhere (when it's not even running as well) and puts them on repeat and also adds them to my liked songs. Nobody else has access to my account and ...

auroralovelysm

Newbie

3768 Views

12 replies

6 likes

  • 3768 Views
  • 12 replies
  • 6 likes

Superuser Contribution [Android][Other] Lyrics corrections, add a button for user edits

It would be great if you had a button in the lyrics window to offer corrections to lyrics Fans could do the editing for you I really love the lyrics feature Just want it to be even better.

Newbie

It would be great if you had a button in the lyrics window to offer corrections to lyrics  Fans could do the editing for you  I really love the lyrics feature  Just want it to be even ...

Eni

Moderator

824 Views

2 replies

2 likes

Android
Other
  • 824 Views
  • 2 replies
  • 2 likes

Huawei GT3 HarmonyOS Solve the Problem, please.

Huawei GT3 smart watches work with the HarmonyOS operating system, in the Android version of the application you can check them with the watch without problems. Since volume control and music switching cannot be performed on iOS operating systems, th...

Newbie

Huawei GT3 smart watches work with the HarmonyOS operating system, in the Android version of the application you can check them with the watch without problems. Since volume control and music switchi...

3678 Views

0 replies

8 likes

  • 3678 Views
  • 0 replies
  • 8 likes

Superuser Contribution No more autoplay or Current Song displaying on Car when BT connected

PlanPremiumCountryUSADeviceMotorola Razr 5GOperating SystemAndroid 11 My Question or IssueAbout 2 months ago, after my phone BT connects to my Genesis GV80, Spotify no longer autoplays. After I initiate play from the phone app, playlist songs will co...

Newbie

Plan Premium Country USA Device Motorola Razr 5G Operating System Android 11   My Question or Issue About 2 months ago, after my phone BT connects to my Genesis GV80, Spotify no longer...

Eni

Moderator

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reserved Playlist Names

Very frustrating that users are allowed to call personal playlists the same as system generated ones like Release Radar, Daily Mix 1 etc. All fine if searching on screen but when asking Google Assistant to "Play Daily Mix 1 on Spotify" you can never ...

Casual Listener

Very frustrating that users are allowed to call personal playlists the same as system generated ones like Release Radar, Daily Mix 1 etc.  All fine if searching on screen but when asking Google ...

Ryrynz

Music Fan

10234 Views

48 replies

14 likes

  • 10234 Views
  • 48 replies
  • 14 likes

Superuser Contribution Spotify app not working

PlanPremiumCountryPolandDeviceXiaomi Redmi Note 4Operating SystemAndroid 7.0 NRD90M My Question or IssueHi, since last week or so Spotify App on my smarthpone doesn't work at all. I've been able to use it previously with no problem, now it won't open...

Regular

Plan Premium Country Poland Device Xiaomi Redmi Note 4 Operating System Android 7.0 NRD90M   My Question or Issue Hi, since last week or so Spotify App on my smarthpone doesn't work at...

Elena

Moderator

1774 Views

9 replies

0 likes

  • 1774 Views
  • 9 replies
  • 0 likes

Superuser Contribution Still haven't received the new "now playing mini player"

PlanPremiumCountryIrelandDeviceGoogle Pixel 6 Pro (same issue on my secondary iphone 12)Operating SystemAndroid 12 My Question or IssueHi, I still haven't received the new now playing ( https://spotify.design/article/small-but-mighty-weve-rolled-out-...

Roadie

Plan Premium Country Ireland Device Google Pixel 6 Pro (same issue on my secondary iphone 12) Operating System Android 12   My Question or Issue Hi, I still haven't received the new no...

Eni

Moderator

831 Views

3 replies

0 likes

  • 831 Views
  • 3 replies
  • 0 likes

Superuser Contribution Parts of song missing when streamed through phone or Amazon Echo?

PlanPremiumCountryUSADeviceSamsung Galaxy 7Operating SystemWindows 7 My Question or Issue: Noticed this just now for the first time ever after years.... Playing the song "Pass the Mic" by thhe Bestie Boys on the album "Check Your Head" there is a key...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy 7 Operating System Windows 7   My Question or Issue: Noticed this just now for the first time ever after years....   Playing the so...

MafeG

Spotify Legend

1970 Views

4 replies

1 likes

  • 1970 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify Connect on Fire HD8

My Question or IssueHi Support/Community, my daughter has a Fire HD8 tablet and we have a Family account. This works fine! BUT when she wants to hear the music on a google nest mini or an other device, the devices do not appear in the spotify connect...

Newbie

My Question or Issue Hi Support/Community,   my daughter has a Fire HD8 tablet and we have a Family account. This works fine! BUT when she wants to hear the music on a google nest mini or an ...

Eni

Moderator

1934 Views

1 replies

0 likes

  • 1934 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android app crashing on launch - Android 11 / Lineageos 18.1

PlanPremiumCountryGermany DeviceOneplus 7 ProOperating SystemAndroid 11 / Lineageos 18.1My Question or IssueHello,I'm not able to use the more recent versions of the Android app as they immediately crash on launch - currently using version 8.5.71.723...

Regular

Plan Premium Country Germany   Device Oneplus 7 Pro Operating System Android 11 / Lineageos 18.1 My Question or Issue Hello, I'm not able to use the more recent versions of the Andr...

Alex

Spotify Legend

4400 Views

13 replies

3 likes

  • 4400 Views
  • 13 replies
  • 3 likes

Superuser Contribution Keep Spotify in notifications bar

PlanPremiumCountryRussia DeviceHuawei P30 LiteOperating SystemAndroid My Question or IssueSpotify disappears from the notifications bar a short while after i pause the music. How can i keep it there? I'm used to Youtube player staying in the notifica...

Casual Listener

Plan Premium Country Russia  Device Huawei P30 Lite Operating System Android   My Question or Issue Spotify disappears from the notifications bar a short while after i pause the m...

Elena

Moderator

703 Views

1 replies

0 likes

  • 703 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Sorry, the music stopped since your spotify account is being used on another device"

Hi,Please help to solve above issue. I didn't use my others device with my account to play music, but this error comes.I cast to my chromecast by play it first with my android then cast it to chromecast, but when i change the song in the middle this ...

Newbie

Hi, Please help to solve above issue. I didn't use my others device with my account to play music, but this error comes. I cast to my chromecast by play it first with my android then cast...

Alex

Spotify Legend

1067 Views

5 replies

3 likes

  • 1067 Views
  • 5 replies
  • 3 likes

Superuser Contribution Freezes Spotify Android since 4 days

PlanPremiumCountryFrance DeviceOppo Reno4 5G Operating SystemAndroid My Question or IssueHello, my Spotify freezes every time I connect, after 3 seconds. I can't listen to any music or go to the settings of the program. Also, when I sometimes manage ...

Casual Listener

  Plan Premium Country France   Device Oppo Reno4 5G   Operating System Android   My Question or Issue Hello, my Spotify freezes every time I connect, after 3 seconds...

Ver

Spotify Legend

4062 Views

19 replies

0 likes

Spotify
  • 4062 Views
  • 19 replies
  • 0 likes

Superuser Contribution Android app crashing on Redmi Note 5

PlanPremiumCountryBrazilDeviceRedmi Note 5Operating SystemAndroid 9 My Question or IssueThe app keeps crashing whatever I do, clean reinstalled, restarted the phone, did all I could, but the app just keeps crashing forever. I really want to solve thi...

Casual Listener

Plan Premium Country Brazil Device Redmi Note 5 Operating System Android 9   My Question or Issue The app keeps crashing whatever I do, clean reinstalled, restarted the phone, did all ...

Kiril

Moderator

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics not showing

PlanPremiumCountrySweden DeviceHuawei Mate 20 Lite Operating SystemEMUI 10.0 My Question or IssueThe lyrics feature is not showing up and it never has. Everyone around me has it on their phones but not me. I have tried re-installing the app but that ...

Regular

Plan Premium Country Sweden  Device Huawei Mate 20 Lite  Operating System EMUI 10.0    My Question or Issue The lyrics feature is not showing up and it never has. Everyo...

Alex

Spotify Legend

1169 Views

1 replies

2 likes

  • 1169 Views
  • 1 replies
  • 2 likes

Superuser Contribution Local music files not found, but podcast etc are.

Plan: PremiumCountry: UKDevice: Sony Xperia XZ2Operating System: Android 10 My Question or IssueI have ticked "show local files in library"Spotify is now seeing my few audiobooks (which are on my SD card) and some audio recordings I made on the phone...

Music Fan

  Plan: Premium Country: UK Device: Sony Xperia XZ2 Operating System: Android 10   My Question or Issue I have ticked "show local files in library" Spotify is now seeing my few ...

MafeG

Spotify Legend

902 Views

4 replies

0 likes

  • 902 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution suggested songs

My Question or Issueso a few days after the update i suddenly get suggested songs which never happened before i searched how to stop it and it says turn off autoplay which i did and the suggested songs are sh!t how do i stop this and dont tell me to ...

Casual Listener

My Question or Issue so a few days after the update i suddenly get suggested songs which never happened before i searched how to stop it and it says turn off autoplay which i did and the suggested s...

MafeG

Spotify Legend

1265 Views

3 replies

0 likes

  • 1265 Views
  • 3 replies
  • 0 likes

Superuser Contribution Shuffle only unless using the enhance feature

Hi All I have a premium account and recently it only lets me play shuffle mode on all playlists, Spotify and playlists I have made. If I use the enhance feature or download the playlist I can then select which song to play. This problem isn’t occurri...

Newbie

Hi All  I have a premium account and recently it only lets me play shuffle mode on all playlists, Spotify and playlists I have made. If I use the enhance feature or  download the playlist ...

Jeremy

Spotify Legend

2148 Views

1 replies

0 likes

  • 2148 Views
  • 1 replies
  • 0 likes