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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375625 Views

541 replies

34 likes

Account
Free
  • 375625 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
  • 0 replies
  • 7 likes

Superuser Contribution [Android][Other] No internet connection

Over and over again, I get the message "No internet connection". 1.000 MBit Download seems not to be enough.Youtube, Chrome, Signal, Whatsapp, and all other Apps have no issues. But the music streaming App Spotify seems to be very picky.

Roadie

Over and over again, I get the message "No internet connection". 1.000 MBit Download seems not to be enough. Youtube, Chrome, Signal, Whatsapp, and all other Apps have no issues. But the music strea...

Eni

Moderator

634 Views

2 replies

0 likes

Android
Other
  • 634 Views
  • 2 replies
  • 0 likes

Superuser Contribution App freezes and crashes all the time

PlanPremiumCountryGermanyDeviceHuawei P20 liteOperating SystemAndroid 10 My Question or IssueMy app has been freezing and crashing almost non-stop lately, so please help me: 1. I often have to open Spotify 4 - 6 times because it completely freezes up...

Visitor

Plan Premium Country Germany Device Huawei P20 lite Operating System Android 10   My Question or Issue My app has been freezing and crashing almost non-stop lately, so please help me: ...

Eni

Moderator

2966 Views

6 replies

0 likes

Crash
freeze
locked screen
podcast
start
  • 2966 Views
  • 6 replies
  • 0 likes

Superuser Contribution Progress bar not being updated on Audi MMI

PlanPremium CountryPortugal DeviceBlackview BV9800 Pro Operating SystemAndroid Pie IssueHi there!I've been using Spotify connect to my car via Bluetooth since 2017 and I've never had this problem... Somehow the sync of the progress data is broken.I'm...

Casual Listener

Plan Premium   Country Portugal   Device Blackview BV9800 Pro   Operating System Android Pie   Issue Hi there!I've been using Spotify connect to my car via Bluet...

Alex

Spotify Legend

704 Views

1 replies

0 likes

  • 704 Views
  • 1 replies
  • 0 likes

Song randomly stops playing?

I've got a premium account and on my Android app a song plays and randomly stops at around 10 seconds in. It plays fine through my Alexa though. I've tried to clear some cache (about 3 times already) and it's still happening. Will it not work coz I h...

Newbie

I've got a premium account and on my Android app a song plays and randomly stops at around 10 seconds in. It plays fine through my Alexa though. I've tried to clear some cache (about 3 times already)...

navharsh

Casual Listener

629 Views

1 replies

0 likes

  • 629 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify no funciona con los datos

PlanPremiumCountryColombiaDeviceMoto E4Operating SystemAndroid 7.1.1 My Question or IssueCada vez que me desconecto del WiFi aparece "Sin conexión a internet", pero sí tengo conexión, los datos funcionan correctamente. Ya activé el uso de datos sin r...

Newbie

  Plan Premium Country Colombia Device Moto E4 Operating System Android 7.1.1   My Question or Issue Cada vez que me desconecto del WiFi aparece "Sin conexión a internet", pero s...

jalmagpm

Visitor

18724 Views

7 replies

2 likes

  • 18724 Views
  • 7 replies
  • 2 likes

Superuser Contribution I don't know how to add Spotify to my Samsung Galaxy A32 home screen.

PlanFree/PremiumCountry DeviceSamsung Galaxy A32Operating SystemAndroid 11 My Question or IssueHow do I add Spotify to my Samsung Galaxy A32 home screen? The app is installed on my phone, but in order to launch it I have to go into settings and searc...

Newbie

Plan Free/Premium Country   Device Samsung Galaxy A32 Operating System Android 11   My Question or Issue How do I add Spotify to my Samsung Galaxy A32 home screen? The app is inst...

Eni

Moderator

938 Views

1 replies

0 likes

  • 938 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recommended Playlists/songs algorithm by time of day

I listen to sleep music ever night in bed, however this is nothing like the kind of music I like to listen to during the day or during awake hours. The large majority of all my recommended music is thus sleep music - not what I want. Seems like there...

Casual Listener

I listen to sleep music ever night in bed, however this is nothing like the kind of music I like to listen to during the day or during awake hours.  The large majority of all my recommended musi...

CarlosE

Spotify Legend

1226 Views

3 replies

0 likes

  • 1226 Views
  • 3 replies
  • 0 likes

Superuser Contribution Downloaded music does not play without a data connection

I use the Android app to listen to music when I go skiing, and there isn't a good enough signal to get a data connection on my cell phone. I download albums, podcasts, and playlists to listen to during these times. When I go to select a new set of do...

Music Fan

I use the Android app to listen to music when I go skiing, and there isn't a good enough signal to get a data connection on my cell phone.  I download albums, podcasts, and playlists to listen t...

Eni

Moderator

734 Views

3 replies

0 likes

  • 734 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Android][Other] rewind

The rewind slider is not visible in any tracks. dark theme android. !!! It is extremely inconvenient to rewind, the slider is very small and cannot be seen at all, it merges with the line and with the background.

Newbie

The rewind slider is not visible in any tracks. dark theme android. !!! It is extremely inconvenient to rewind, the slider is very small and cannot be seen at all, it merges with the line and with th...

CarlosE

Spotify Legend

503 Views

1 replies

0 likes

Android
Other
  • 503 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] LYRICS

LYRICS!!!I'M THE TYPE OF PERSON THAT DOESN'T HEAR THE LYRICS TO SONGS VERY WELL......I HEAR THE BEAT MORESO, BUT I HAVE TO OFTEN GO TO A SECONDARY WEBSITE TO PULL UP THE LYRICS. I THINK IT WOULD BE FANTASTIC IF I HAD THE OPTION TO PULL UP A LYRICS OP...

Visitor

LYRICS!!! I'M THE TYPE OF PERSON THAT DOESN'T HEAR THE LYRICS TO SONGS VERY WELL......I HEAR THE BEAT MORESO, BUT I HAVE TO OFTEN GO TO A SECONDARY WEBSITE TO PULL UP THE LYRICS.  I THINK IT WO...

CarlosE

Spotify Legend

573 Views

3 replies

0 likes

Android
  • 573 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Android][Developer] Screen rotate

Initially when in car mode, I'd place my phone on its side and the screen would turn also, so to display contents in the rotated view. Not sure if an update happened, but now the screen doesn't rotate. Was so much easier to be able to use the minimal...

Newbie

Initially when in car mode, I'd place my phone on its side and the screen would turn also, so to display contents in the rotated view. Not sure if an update happened, but now the screen doesn't rotat...

Mihail

Spotify Legend

607 Views

1 replies

1 likes

Android
Developer
  • 607 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Search button in the playlist

I think it will be a great idea to put a search button in the playlist. sometimes I am searching for a music in my playlist and it is a little bit difficult to find that track between over 400 musics. In my opinion a search button in the playlist wil...

Casual Listener

I think it will be a great idea to put a search button in the playlist. sometimes I am searching for a music in my playlist and it is a little bit difficult to find that track between over 400 musics...

mahdi_chamani

Casual Listener

4559 Views

8 replies

2 likes

Android
Playlists
  • 4559 Views
  • 8 replies
  • 2 likes

[Android][Other] Regular crashes and player will not display what I'm listening to

Using Android app on a OnePlus 6. I can play my music and podcasts, but the 'player' bar that shows me what I'm listening to and gives me controls is still showing a podcast episode I finished yesterday. I can't skip back & forward in whatever I'm li...

Visitor

Using Android app on a OnePlus 6. I can play my music and podcasts, but the 'player' bar that shows me what I'm listening to and gives me controls is still showing a podcast episode I finished yester...

Amay

Spotify Star

663 Views

1 replies

0 likes

Android
Other
  • 663 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing shuffle from connected app

How can i implement "play playlist in shuffle" feature with connected app?

Casual Listener

How can i implement "play playlist in shuffle" feature with connected app?

MafeG

Spotify Legend

786 Views

5 replies

1 likes

Android
api
shuffle
spotify_api
  • 786 Views
  • 5 replies
  • 1 likes

Superuser Contribution Local Files 'Downloaded,' but Do Not Play, then Grey Out

PlanPremiumCountryUnited StatesDeviceSamsung Note9Operating SystemAndroid 10 My Question or IssueSpotify will download my local files to my phone, but when I attempt to play certain tracks, they will show up as playing, but they will not actually pla...

Newbie

Plan Premium Country United States Device Samsung Note9 Operating System Android 10   My Question or Issue Spotify will download my local files to my phone, but when I attempt to play ...

Kiril

Moderator

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Superuser Contribution Video coming out blue on Android TV

PlanFreeCountryAustraliaDeviceTVOperating SystemAndroid 10 My Question or IssueI got spotify on my PC and it plays video great but I put the app on my TV and its coming out blue, Netflix, YouTube and Kodi all work perfectly so its not my TV thanks

Newbie

  Plan Free Country Australia Device TV Operating System Android 10   My Question or Issue I got spotify on my PC and it plays video great but I put the app on my TV and its comi...

Jeremy

Spotify Legend

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

App does not apply custom playlist sorting

PlanPremium CountryGermany Device(iPhone 11, Samsung Galaxy Note20 Ultra 5G)Operating System(iOS 14.8, Android 11) My Question or Issue Hi,the Android App does not seem to apply the custom playlistsorting I have made on my desktop client.I am working...

Regular

Plan Premium   Country Germany   Device (iPhone 11, Samsung Galaxy Note20 Ultra 5G) Operating System (iOS 14.8, Android 11)   My Question or Issue   Hi, the Androi...

Vasmares

Regular

527 Views

2 replies

0 likes

  • 527 Views
  • 2 replies
  • 0 likes

Issues with Beats Solo Pro headphones + Spotify app + Samsung Galaxy20 FE

I used to have an LG G6 (model # LG-H873) smart phone. I used Spotify on this phone with my Beats Solo Pro headphones (model # A1881) without issue. In February, I got a Samsung Galaxy20 FE phone (model number SM-G781W) and tried Spotify with my Beat...

Newbie

I used to have an LG G6 (model # LG-H873) smart phone. I used Spotify on this phone with my Beats Solo Pro headphones (model # A1881) without issue. In February, I got a Samsung Galaxy20 FE phone (mo...

1161 Views

0 replies

0 likes

  • 1161 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Android] sequence of songs

Best,When I record a song with Shazam using Smartphone and then look it up directly in spotify to then put it in my favorite music,then the song does not show up at the top but usually at the bottom of the folder, this is the app on spartphone.This i...

Casual Listener

Best, When I record a song with Shazam using Smartphone and then look it up directly in spotify to then put it in my favorite music, then the song does not show up at the top but usually at the bot...

MafeG

Spotify Legend

478 Views

1 replies

0 likes

Android
  • 478 Views
  • 1 replies
  • 0 likes

Keep Spotify Connect alive?

I am often listening to music from my desktop connected to speakers. While cooking or just not beeing by the desk for other reasons I like to controll the music stream from my smart watch, which again is connected to my phone. This works great, for a...

Newbie

I am often listening to music from my desktop connected to speakers. While cooking or just not beeing by the desk for other reasons I like to controll the music stream from my smart watch, which agai...

Howie1337

Newbie

665 Views

1 replies

3 likes

  • 665 Views
  • 1 replies
  • 3 likes