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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hello Community, following problem: I can no longer operate Spotify on my lock screen. As soon as I reinstall the app, it works again. I also noticed that the "song picture" then disappeared, but that was displayed before. I cleared the cache and tri...
Hello Community, following problem: I can no longer operate Spotify on my lock screen. As soon as I reinstall the app, it works again. I also noticed that the "song picture" then disappeare...
Moderator
524 Views
1 replies
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Plan Premium CountryArgentina DeviceMotorola One Action Operating SystemAndroid 10 App Version8.6.0.830 Issue:In the android app, the GO TO PLAYLIST RADIO option seems to be gone. I cleared cache, force stopped and even rinstalled the app, but the pl...
Plan Premium Country Argentina Device Motorola One Action Operating System Android 10 App Version 8.6.0.830 Issue: In the android app, the GO TO ...
Moderator
5515 Views
3 replies
0 likes
Ich habe mir verschieden Playlists auf meinem PC erstellt und lokale Dateien hinzugefügt. Diese kann ich von meinem Huawei P30 nicht abspielen oder herunterladen. Mein PC ist per LAN mit meinem Router verbunden, das Handy per WLAN. Liegt hier das Pro...
Ich habe mir verschieden Playlists auf meinem PC erstellt und lokale Dateien hinzugefügt. Diese kann ich von meinem Huawei P30 nicht abspielen oder herunterladen. Mein PC ist per LAN mit meinem Route...
Spotify Legend
666 Views
1 replies
0 likes
I've read multiple posts before writing this, but the only similar issue was posted 5 years ago, and no solution was reported: My car is standing in an underground car park, both at home and at the firm and mobile signals can't get through. Now, ever...
I've read multiple posts before writing this, but the only similar issue was posted 5 years ago, and no solution was reported: My car is standing in an underground car park, both at home and at the f...
Casual Listener
1054 Views
2 replies
0 likes
PlanPremiumCountryUKDevice(GalaxyTab S7 Plus)Operating System(Android 11) My Question or IssueSo I have noticed that the shuffle button in the app now does nothing at all. When you click the button it does not even just play the first song in a playi...
Plan Premium Country UK Device (GalaxyTab S7 Plus) Operating System (Android 11) My Question or Issue So I have noticed that the shuffle button in the app now does nothing at all.&nb...
Spotify Legend
561 Views
1 replies
0 likes
PlanPremiumCountrySingaporeDeviceSamsung Galaxy S20Operating SystemAndroid My Question or IssueI am unable to view any songs or albums when i visit an artist page. It was still fine yesterday, and im not sure if it was due to an update. the only feat...
Plan Premium Country Singapore Device Samsung Galaxy S20 Operating System Android My Question or Issue I am unable to view any songs or albums when i visit an artist page. It was sti...
Spotify Legend
443 Views
1 replies
0 likes
PlanPremiumCountryBulgariaDeviceHuawei Novat 5tOperating SystemAndroid 10Sporify version8.6.0.830 Hello there!Recently I'm having issues playing some songs. For example Fly Above by Mahmut Orhan - the song was in my faves and also downloaded. Few day...
Plan Premium Country Bulgaria Device Huawei Novat 5t Operating System Android 10 Sporify version 8.6.0.830 Hello there! Recently I'm having issues playing some songs. For example F...
Spotify Legend
768 Views
5 replies
0 likes
PlanPremiumCountryMalaysiaDeviceMi 10T ProOperating SystemMiui 12.0.11 Android 10 My Question or IssueSpotify player retained the previous playlist/song opened eventhough I've started different playlist/song. The song played the new song I selected b...
Plan Premium Country Malaysia Device Mi 10T Pro Operating System Miui 12.0.11 Android 10 My Question or Issue Spotify player retained the previous playlist/song opened eventhough I'v...
Spotify Legend
1268 Views
9 replies
0 likes
PlanFree/PremiumCountryIrelandDeviceSamsung Galaxy A6Operating SystemAndroid My Question or IssueI know that this has been raised a number of times, and that it's apparently ongoing, but my podcasts won't play at all on my mobile device. I press play...
Plan Free/Premium Country Ireland Device Samsung Galaxy A6 Operating System Android My Question or Issue I know that this has been raised a number of times, and that it's app...
Moderator
839 Views
5 replies
0 likes
Premium account (Slovenia) made on an old email account (not with Google authentication)Android 10 (update 2021-01-01) - Android One versionSpotify v.8.6.0.830(native) Clock v6.3.1Simply put, when in the clock app's alarm section I go under Spotify t...
Premium account (Slovenia) made on an old email account (not with Google authentication) Android 10 (update 2021-01-01) - Android One version Spotify v.8.6.0.830 (native) Clock v6.3...
Casual Listener
4107 Views
10 replies
0 likes
hello i have bought galaxy note 20 ultra 5g it should have a 6 month trial premieum for spotifybut i couldnt activate it. so i unistalled and reinsalled spotify.and i still can not start my free trial.pls help. what should i do?
hello i have bought galaxy note 20 ultra 5g it should have a 6 month trial premieum for spotify but i couldnt activate it. so i unistalled and reinsalled spotify. and i still can not ...
Moderator
3011 Views
7 replies
0 likes
Plan PremiumCountry Czech Rep DeviceHonor 10Operating SystemAndroid 10 I am using Cast function to play music at my receiver. All works fine until my android phone gets locked. Once I press Spotifys next button on lock screen, Casted music will stop ...
Plan Premium Country Czech Rep Device Honor 10 Operating System Android 10 I am using Cast function to play music at my receiver. All works fine until my android phone gets lo...
Spotify Legend
597 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceGoogle Pixel 4a 5GOperating SystemAndroid 11 My Question or IssueI am unable to listen to the audio of a podcast if that podcast also has an option video to watch while connected to VPN. Even if I downloaded the audio-only e...
Plan Premium Country US Device Google Pixel 4a 5G Operating System Android 11 My Question or Issue I am unable to listen to the audio of a podcast if that podcast also has an option ...
Moderator
743 Views
1 replies
0 likes
so I'm a bit curious about downloaded music on SD Card. Does Spotify automatically delete songs on the SD Card or just duplicate it when we move the SD Card to a new phone?
so I'm a bit curious about downloaded music on SD Card. Does Spotify automatically delete songs on the SD Card or just duplicate it when we move the SD Card to a new phone?
Spotify Legend
933 Views
1 replies
0 likes
For well over 2 months now my music will lag/stutter when I am using headphones and I locked my screen/am idle. I have uninstalled and reinstalled the app, deleted cache and stop battery optimization and none of this is working. Please help me!
For well over 2 months now my music will lag/stutter when I am using headphones and I locked my screen/am idle. I have uninstalled and reinstalled the app, deleted cache and stop battery optim...
323 Views
0 replies
0 likes
When I go to a playlist on my Android phone I can't find "radio" anymore. Why? I want it back!
When I go to a playlist on my Android phone I can't find "radio" anymore. Why? I want it back!
Spotify Star
421 Views
1 replies
0 likes
Hello,I am trying to install Spotify App on the Samsung Galaxy 20 of my son, but it crashes on each trial. It downloads up to 71%, then tries to install... and after a few seconds, Google Play Store proposes to download it again.The app never shows o...
Hello, I am trying to install Spotify App on the Samsung Galaxy 20 of my son, but it crashes on each trial. It downloads up to 71%, then tries to install... and after a few seconds, Google Play Stor...
Spotify Legend
1754 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceSamsung note10+Operating SystemAndroid Oreo My Question or IssueMy phone has started using very high quantities of data to play tracks that are already downloaded.I've done a clean install and the issue still persists. Mostl...
Plan Premium Country UK Device Samsung note10+ Operating System Android Oreo My Question or Issue My phone has started using very high quantities of data to play tracks ...
Spotify Legend
1468 Views
11 replies
0 likes
PlanPremiumCountryGermanyDeviceHuawai VTR-L09Operating SystemEMUI 9.1.0.275 (Android 9) My Question or IssueSince the last update on 09.02.2021 Spotfiy stops 10 sec after the Lockscreen is actived. Before there were no issues. Huawai had no Update in...
Plan Premium Country Germany Device Huawai VTR-L09 Operating System EMUI 9.1.0.275 (Android 9) My Question or Issue Since the last update on 09.02.2021 Spotfiy stops 10 sec a...
Spotify Legend
2274 Views
19 replies
1 likes
PlanPremiumCountryPhilippinesDeviceGalaxy Note 20 UltraOperating SystemAndroid 11 My Question or IssueAfter the latest update, everytime I open the app, it keeps showing the downloading notification, even though the progress is already at 100%. Now s...
Plan Premium Country Philippines Device Galaxy Note 20 Ultra Operating System Android 11 My Question or Issue After the latest update, everytime I open the app, it keeps showing the ...
Spotify Legend
514 Views
1 replies
0 likes
