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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 850317 Views
  • 11 replies
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  • Android
    Guide
    Troubleshooting
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16795 Views
  • 3 replies
  • 0 likes
  • 16795 Views
  • 3 replies
  • 0 likes

Superuser Contribution how to install mobdro on firestick?

PlanFree/PremiumCountryPortugalDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI solved the problem, a friend of mine showed me how to download Mobdro for free at ht...

  • Casual Listener
  • Plan Free/Premium Country Portugal Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I sol...
  • CarolHansen
  • Casual Listener
  • 270 Views
  • 2 replies
  • 0 likes
  • 270 Views
  • 2 replies
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I cant play my local files on my mobile phone

I downloaded some musics on youtube and transferred it to Spotify. I can play them on desktop but I can't play them on my mobile phone. When I try to play one of them spotify closes. I can't play podcast's too and I take the same error. My phone is H...

  • Newbie
  • I downloaded some musics on youtube and transferred it to Spotify. I can play them on desktop but I can't play them on my mobile phone. When I try to play one of them spotify closes. I can't play pod...
  • SoundShots
  • Composer
  • 213 Views
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  • 213 Views
  • 1 replies
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Superuser Contribution Spotify not connecting to google home

Country UKDevice Samsung S20Operating System Android I have long had the issue where spotify will not connect to google home....it just says connecting, This was previously on a Huawei P20. Upgraded to a Samsung S20Same thing - Does not connect - Say...

  • Regular
  • Country   UK Device  Samsung S20 Operating System  Android   I have  long had the issue where spotify will not connect to google home....it just says connecting,...
  • anigelcook
  • Regular
  • 258 Views
  • 3 replies
  • 0 likes
  • 258 Views
  • 3 replies
  • 0 likes

Samsung Galaxy Watch Empty (No playlists, library or anything)

PlanPremiumCountryColombiaDeviceSamsung Galaxy WatchOperating System(One UI 1.5, Tizen 4.0.0.7, Knox 2.4.0, Knox Tizen 2.4.0, SE for Tizen 2.0.0, TIMZ 3.0.0) My Question or IssueI just bought a Samsung Galaxy Watch, and when opening the Spotify app o...

  • Casual Listener
  • Plan Premium Country Colombia Device Samsung Galaxy Watch Operating System (One UI 1.5, Tizen 4.0.0.7, Knox 2.4.0, Knox Tizen 2.4.0, SE for Tizen 2.0.0, TIMZ 3.0.0)   My Question or Iss...
  • 318 Views
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  • 318 Views
  • 0 replies
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Superuser Contribution Se me cierra la sesion

Tengo el plan de familia que lo paga mi hermano... Pero aveces de un momento a otro entro a spotify y me pide ingresar la cuenta denuevo... Y es a cada rato que me pasa..

  • Newbie
  • Tengo el plan de familia que lo paga mi hermano... Pero aveces de un momento a otro entro a spotify y me pide ingresar la cuenta denuevo... Y es a cada rato que me pasa..
  • Vicomed
  • Visitor
  • 2912 Views
  • 2 replies
  • 0 likes
  • 2912 Views
  • 2 replies
  • 0 likes

Superuser Contribution Keep spotify alive in the background

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Hello, I use spotify connect to operate an android phone with speakers in another room. I control it with my own android phone. The prob...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android    Hello, I use spotify connect to operate an android ...
  • billy90
  • Casual Listener
  • 3161 Views
  • 3 replies
  • 0 likes
  • Keep spotify alive in the background
  • 3161 Views
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Superuser Contribution Offline not working

PlanPremiumCountryUSADevicePixel 3aOperating SystemAndroid My Question or IssueEver since installing the new update yesterday, my offline mode is no longer working. Anytime I attempt to choose an album or song, it just says "something went wrong, ple...

  • Casual Listener
  • Plan Premium Country USA Device Pixel 3a Operating System Android   My Question or Issue Ever since installing the new update yesterday, my offline mode is no longer working. Anytime I...
  • Elena
  • Moderator
  • 320 Views
  • 1 replies
  • 1 likes
  • 320 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't play my liked songs

Hi, I'm running the free plan and I have some trouble to listen to music.I saved few playlist from a friend that I can play with only some ads between some songs (that's fine). Then I have liked some of these songs so I can listen to them. On my PC (...

  • Visitor
  • Hi,   I'm running the free plan and I have some trouble to listen to music. I saved few playlist from a friend that I can play with only some ads between some songs (that's fine). Then I have...
  • Mario
  • Spotify Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Daily Mixes Disappeared on my phone

PlanPremiumCountryAUDeviceSamsung A70Operating SystemAndroid Oreo My Question or Issue I can not find the Daily Mixes from my Android devices (on homescreen or Made For You tab), however it still appear on my PC. I have liked the Daily Mix playlists ...

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  • Visitor
  • Plan Premium Country AU Device Samsung A70 Operating System Android Oreo   My Question or Issue   I can not find the Daily Mixes from my Android devices (on homescreen or M...
  • Elena
  • Moderator
  • 1109 Views
  • 1 replies
  • 0 likes
  • 1109 Views
  • 1 replies
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Superuser Contribution spotify scan codes

Hiiso for a school project I'm using spotifys scan code feature. however I just updated my app and none of the scan codes on playlists are appearing and i do not have the camera where I can scan codes. can someone help? spotifuggle is updated to the ...

  • Casual Listener
  • Hii so for a school project I'm using spotifys scan code feature. however I just updated my app and none of the scan codes on playlists are appearing and i do not have the camera where I can scan co...
  • Eleniii
  • Casual Listener
  • 859 Views
  • 2 replies
  • 0 likes
  • features
    Help
    scan codes
  • 859 Views
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Playlist not fully loading

PlanPremiumDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueOnly about 100 songs or so are loaded at a given time when viewing a playlist. This results in having to wait for a long time anytime you scroll up or down in the play...

  • Casual Listener
  •   Plan Premium Device Samsung Galaxy S7 Operating System Android Oreo   My Question or Issue Only about 100 songs or so are loaded at a given time when viewing a playlist. Thi...
  • ctwagon
  • Casual Listener
  • 314 Views
  • 2 replies
  • 0 likes
  • 314 Views
  • 2 replies
  • 0 likes

Solved!! The Music Stops when listening offline

PlanFamily PremiumCountryTurkeyDeviceSamsung A5 2017Operating SystemAndroid My Question or IssueWhen I listen to songs that I downloaded , the musics stops after a couple of songs. Like in the middle of the song, or end of it. I reinstalled the app, ...

  • Casual Listener
  • Plan Family Premium Country Turkey Device Samsung A5 2017 Operating System Android   My Question or Issue When I listen to songs that I downloaded , the musics stops after a couple of ...
  • chloebrqt
  • Regular
  • 1728 Views
  • 13 replies
  • 0 likes
  • 1728 Views
  • 13 replies
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Superuser Contribution Many App issues on Android phone

PlanPremiumCountryUKDeviceMoto E4plus (Android) My Question or IssueOver the last two weeks I have many issues with the Spotify app that I have never experienced before. They persist after multiple clean re-installation following cache clears, SD car...

  • Casual Listener
  •   Plan Premium Country UK Device Moto E4plus (Android)   My Question or Issue Over the last two weeks I have many issues with the Spotify app that I have never experienced before. ...
  • Xenia
  • Moderator
  • 345 Views
  • 3 replies
  • 2 likes
  • 345 Views
  • 3 replies
  • 2 likes

Superuser Contribution late update full of bugs

My Question or Issuei have around 500 liked song in playlist, but its gone from phone.i try format the card, i try reinstall spotify, but i'm stick of reinstall it every damn time i want to play something from playlist, the canvas on the album render...

  • Regular
  • My Question or Issue i have around 500 liked song in playlist, but its gone from phone. i try format the card, i try reinstall spotify, but i'm stick of reinstall it every damn time i want to play ...
  • Xenia
  • Moderator
  • 904 Views
  • 3 replies
  • 1 likes
  • 904 Views
  • 3 replies
  • 1 likes

App crashes down when starting a Podcast

PlanPremiumCountryGermanyDeviceHuawei P20 liteOperating SystemAndroid 9 My Question or IssueSometimes when I try to start a podcast, the Spotify app crashes down. In some podcasts everything works perfectly but ins some other podcasts, it doesnt matt...

  • Newbie
  • Plan Premium Country Germany Device Huawei P20 lite Operating System Android 9   My Question or Issue Sometimes when I try to start a podcast, the Spotify app crashes down. In some pod...
  • Billy-J
  • Spotify Star
  • 347 Views
  • 3 replies
  • 0 likes
  • 347 Views
  • 3 replies
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Superuser Contribution Filtern in Alben

PlanPremiumCountryDeutschlandDeviceMacminiOperating Systemaktuell My Question or IssueIn der Albumliste ("meine Alben") ist Filtern komplett ohne Funktion. Es werden weder Alben noch Künstler gefunden.

  • Casual Listener
  • Plan Premium Country Deutschland Device Macmini Operating System aktuell   My Question or Issue In der Albumliste ("meine Alben") ist Filtern komplett ohne Funktion. Es werden weder Al...
  • Xenia
  • Moderator
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

Cannot Use Spotify App on Android

I'm unable to login to Spotify app on Android phone. I can log in online and use the web player. I'm able to use web player on the phone too, but the app isn't working. It keeps asking to reset my password, but the link is invalid. And again, the log...

  • Casual Listener
  • I'm unable to login to Spotify app on Android phone.  I can log in online and use the web player. I'm able to use web player on the phone too, but the app isn't working.  It keeps asking to...
  • rhrahulhaldar
  • Composer
  • 258 Views
  • 3 replies
  • 1 likes
  • 258 Views
  • 3 replies
  • 1 likes

Superuser Contribution LOCAL FILES

PlanPREMIUMCountryFINLANDDeviceONEPLUS 7TOperating SystemANDROID My Question or IssueI added a few song through local files but I'm unable to play them on my mobile device. On the mobile the song titles appear as grey. How could I fix this problem?

  • Newbie
  • Plan PREMIUM Country FINLAND Device ONEPLUS 7T Operating System ANDROID   My Question or Issue I added a few song through local files but I'm unable to play them on my mobile device. O...
  • Kevx
  • Casual Listener
  • 507 Views
  • 2 replies
  • 0 likes
  • 507 Views
  • 2 replies
  • 0 likes

Spotify android songs/playlist playback interruptions

PlanPremiumCountryPhilippinesDeviceNokia 7+Operating SystemAndroid 10 latest update My Question or IssueHello. Lately I've been annoyed by spotify having these random stops/playback issues:a. sometimes, after a song or two, or even in the middle of a...

  • Visitor
  • Plan Premium Country Philippines Device Nokia 7+ Operating System Android 10 latest update   My Question or Issue Hello. Lately I've been annoyed by spotify having these random stops/p...
  • Jcrace
  • Visitor
  • 467 Views
  • 4 replies
  • 1 likes
  • 467 Views
  • 4 replies
  • 1 likes

sorting isn't working on Android App for Albums

Plan:PremiumCountry:USA DeviceLG V10Operating SystemAndroid Marshmallow My Issue:In "Your Library" > Albums > Filters. The Sort options aren't working and my Album list is only sorting via "Recently Downloaded". When I select sort by "Artist" or "Tit...

  • Newbie
  • Plan: Premium Country: USA   Device LG V10 Operating System Android Marshmallow   My Issue: In "Your Library" > Albums > Filters. The Sort options aren't working and my Alb...
  • TreyAnastasio
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes