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Spotify restarts album when switching devices

Spotify restarts album when switching devices

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

When I ask one of my Alexa's to play Spotify, instead of carrying on from the last song played on my phone the Alexa goes back to the start of the album and plays from the first track again, if I check on my phone I can see the Spotify app has indeed gone back to the start of the album

 

This is very frustrating and never did this before, I could go from my phone to various Alexa's around the house asking them to play Spotify and they would continue where the last one left off 

 

Is there any way to fix this as its really pi**ing me off!

 

I've tried all the usual things like logging out of everywhere and logging back in, deleting apps and reinstalling to no avail

 

Thanks for any help

Reply
1 Reply

Hi @kev-s1,

 

Thank you for getting back.

 

After reviewing the info you sent, we found this is an issue that's been reported recently by other users.

 

This is the thread that's handling this specific issue, so please head there and add the following info to the post:

  • Your device info: Make, model and operating system

  • Spotify's app version

In that post we'll share all updates related to this issue, so make sure to add your +Vote to stay up to date with any developments.

 

Cheers!

MafeGModerator
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