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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110739 Views

26 replies

3 likes

  • 110739 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222968 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222968 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579909 Views

79 replies

3 likes

  • 579909 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477575 Views

577 replies

40 likes

Account
Free
  • 477575 Views
  • 577 replies
  • 40 likes

Superuser Contribution Local file not working

PlanPremiumCountryCanadaDeviceLG G6Operating SystemAndroid 9 My Question or IssueI was able to use Spotify to play music in my phone in the local file playlist, however, that function stopped working 3 days ago.I've tried the following solutions:1. R...

Casual Listener

  Plan Premium Country Canada Device LG G6 Operating System Android 9   My Question or Issue I was able to use Spotify to play music in my phone in the local file playlist, howev...

Yordan

Moderator

1302 Views

5 replies

0 likes

  • 1302 Views
  • 5 replies
  • 0 likes

Superuser Contribution Syncing issues on android

PlanPremiumCountryItalyDevicesamsung galaxy s9Operating Systemandroid 10 My Question or IssueHi in the past few days I've noticed some issues using spotify, in particular liked songs don't sync between mobile and desktop and also the "following" coun...

Casual Listener

Plan Premium Country Italy Device samsung galaxy s9 Operating System android 10   My Question or Issue Hi in the past few days I've noticed some issues using spotify, in particular lik...

Vasil

Moderator

722 Views

1 replies

0 likes

  • 722 Views
  • 1 replies
  • 0 likes

Superuser Contribution New Phone (android 12), eternal ring when selecting playlist/album or song

PlanPremiumCountryFinlandDeviceSony Xperia 5 IIIOperating SystemLatest android 12 My Question or IssueWhen I installed Spotify from Play-store and started it, I'm unable to play any songs. It just hangs.I have tried each of these steps:Uninstall/Inst...

Regular

Plan Premium Country Finland Device Sony Xperia 5 III Operating System Latest android 12   My Question or Issue When I installed Spotify from Play-store and started it, I'm unable to p...

OscarDC

Moderator

1133 Views

5 replies

1 likes

  • 1133 Views
  • 5 replies
  • 1 likes

Superuser Contribution bluetooth problems apps & fitures

hi! when i disconnect the galaxy buds, spotify automatically start playing a song. how can I prevent it? I use a galaxy s22 (android).

Visitor

hi! when i disconnect the galaxy buds, spotify automatically start playing a song. how can I prevent it? I use a galaxy s22 (android).  

Alex

Spotify Legend

594 Views

1 replies

0 likes

App & Features
  • 594 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify crashes Android Auto when song title contains an emoji

Spotify PremiumUS Samsung Galaxy s10eAndroid 11 and 12 Ever since Coldplay's album "Music of the Spheres" was released, when I try to listen to the album on Spotify with Android Auto, it inevitably ends up crashing Android Auto somehow. The songs wil...

Newbie

Spotify Premium US   Samsung Galaxy s10e Android 11 and 12   Ever since Coldplay's album "Music of the Spheres" was released, when I try to listen to the album on Spotify with Android...

Yordan

Moderator

1489 Views

1 replies

0 likes

  • 1489 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android 10] [Lyrics Sharing] Missing Title and broken share function

PlanPremiumCountry DeviceXiaomi Mi A3Operating SystemAndroid 10 My Question or IssueWhen sharing Lyrics to Instagram/twitter, the song is missing the title and the sharing is bugged, any solutions ? When I got the feature, this was not happening, and...

Casual Listener

Plan Premium Country   Device Xiaomi Mi A3 Operating System Android 10   My Question or Issue When sharing Lyrics to Instagram/twitter, the song is missing the title and the shari...

Eni

Moderator

715 Views

3 replies

0 likes

  • 715 Views
  • 3 replies
  • 0 likes

Superuser Contribution Samsung app doesnt give controls for music

I have a Samsung note 20 5g and gear s3 watch. Both are up to date and spotify is up to date. I have a constant problem where the controls in the app and notification bar are gone. I cannot pause or skip music. The only way to stop the music is to fo...

Regular

I have a Samsung note 20 5g and gear s3 watch. Both are up to date and spotify is up to date. I have a constant problem where the controls in the app and notification bar are gone. I cannot pause or ...

Thestigmach1

Regular

1903 Views

9 replies

0 likes

  • 1903 Views
  • 9 replies
  • 0 likes

Superuser Contribution Unwanted device

PlanPremiumCountryUSA(in mexico currently) DeviceSamsung Galaxy 10+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueA random device is connected to my spotify. I changed my password and I signed out of everywhere. I am not ...

Newbie

  Plan Premium Country USA(in mexico currently)  Device Samsung Galaxy 10+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue A random de...

Mario

Spotify Legend

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Solved!! Swipe to queue not working.

PlanPremiumCountryNorwayDeviceNote 20 ultraOperating SystemAndroid (latest update) My Question or IssueSwipe to queue not working, link added with video of issue. https://www.reddit.com/r/truespotify/comments/tdas1i/what_am_i_doing_wrong_note_20_ultr...

Casual Listener

Plan Premium Country Norway Device Note 20 ultra Operating System Android (latest update)   My Question or Issue Swipe to queue not working, link added with video of issue.   h...

brianelete

Roadie

7966 Views

4 replies

0 likes

  • 7966 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Spotify don't work with wireless headphones

PlanPremium familyCountryITALYDeviceSamsung Galaxy 9 plusOperating SystemAndroid OreoMy Question or IssueI can not understand why Spotify don't shows on available devices my Samsung Buds bluethoot headphones. In fact I can listen music from ALL other...

Casual Listener

Plan Premium family Country ITALY Device Samsung Galaxy 9 plus Operating System Android Oreo My Question or Issue I can not understand why Spotify don't shows on available devices my Sa...

Alex

Spotify Legend

10150 Views

5 replies

0 likes

  • 10150 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify redownloads the playlists

PlanPremiumCountryTurkeyDeviceSamsung S20+Operating SystemLatest version of Android My Question or IssueI have my songs at the SD card. Whenever Spotify receives an update, after first phone restart Spotify downloads all songs again to phone and I'll...

Newbie

  Plan Premium Country Turkey Device Samsung S20+ Operating System Latest version of Android   My Question or Issue I have my songs at the SD card. Whenever Spotify receives an u...

Alex

Spotify Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution When connected to Bluetooth my app doesn't open

Since I updated my one plus 9 to android 12 I can't open the Spotify app when I have my bluetooth earplugs (Bose quite comfort) connected to my phone. When pressing the Spotify app I see the logo and then the app closes itself.

Casual Listener

Since I updated my one plus 9 to android 12 I can't open the Spotify app when I have my bluetooth earplugs (Bose quite comfort) connected to my phone. When pressing the Spotify app I see the logo and...

Willemdw

Casual Listener

3071 Views

2 replies

0 likes

App & Features
  • 3071 Views
  • 2 replies
  • 0 likes

Superuser Contribution Lyrics doesn't show up.

PlanPremiumCountryMalaysiaDevice(Samsung A70)Operating System(Android 11) My Question or IssueHi, the lyrics doesn't show up in my mobile phone. I've sync my Spotify through all my others devices (Laptop and TV). The lyrics does show up in my laptop ...

Visitor

Plan Premium Country Malaysia Device (Samsung A70) Operating System (Android 11)   My Question or Issue Hi, the lyrics doesn't show up in my mobile phone. I've sync my Spotify through ...

Yordan

Moderator

2180 Views

5 replies

0 likes

  • 2180 Views
  • 5 replies
  • 0 likes

Speed of sound on podcasts

PlanPremiumCountrySweden DeviceSamsung mobile phone My Question or IssueThe speed on podcasts is superfast. How do I get it back to normal?

Casual Listener

  Plan Premium Country Sweden   Device Samsung mobile phone     My Question or Issue The speed on podcasts is superfast. How do I get it back to normal?  

emmadebora

Casual Listener

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changed phones

I changed to a new phone and my favorites and my premium account is gone....help!

Visitor

I changed to a new phone and my favorites and my premium account is gone....help!

Eni

Moderator

489 Views

1 replies

0 likes

App & Features
  • 489 Views
  • 1 replies
  • 0 likes

Solved!! Discover downloaded songs

I have downloaded a bunch of songs on Spotify on Android and I have the com.spotify.music folder backed up. How do I make my new phone switch to microSD storage, and discover these downloaded songs once I replace the com.spotify.music folder, instead...

Regular

I have downloaded a bunch of songs on Spotify on Android and I have the com.spotify.music folder backed up.   How do I make my new phone switch to microSD storage, and discover these downloade...

dinomight

Spotify Star

1400 Views

1 replies

0 likes

  • 1400 Views
  • 1 replies
  • 0 likes

Cyrillic font are shown in Roboto font

PlanPremiumCountryUkraine DeviceSamsung Galaxy M31sOperating SystemAndroid 11 Hi there! I have long created a topic that the Cyrillic font is different from the Latin font. I was told that "different devices use different preloaded Cyrillic fonts as ...

Regular

Plan Premium Country Ukraine   Device Samsung Galaxy M31s Operating System Android 11   Hi there! I have long created a topic that the Cyrillic font is different from the Latin fo...

1159 Views

0 replies

1 likes

  • 1159 Views
  • 0 replies
  • 1 likes

Superuser Contribution Bring back Car View

"Pay full attention to the road" you say... ...but removing car view means you have to concentrate harder on the smaller interface. The logic is moronic.Ever since You advertised "Car Thing" it has been gone. What's even worse is you still have offic...

Casual Listener

"Pay full attention to the road" you say... ...but removing car view means you have to concentrate harder on the smaller interface. The logic is moronic. Ever since You advertised "Car Thing" it h...

SarekOfVulcan

Newbie

2556 Views

6 replies

7 likes

car view
  • 2556 Views
  • 6 replies
  • 7 likes

Superuser Contribution Can't install spotify on Galaxy a02s

Hi,Trying to install Spotify on my daughter's Galaxy A02s. I can download the app in Play Store but at the end of the installation I get a message that the app can't be installed.I did all cash and force stop that usually recommended but didn't help....

Visitor

Hi, Trying to install Spotify on my daughter's Galaxy A02s. I can download the app in Play Store but at the end of the installation I get a message that the app can't be installed. I did all cash ...

Kiril

Moderator

663 Views

1 replies

0 likes

App & Features
  • 663 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI activated the premium account and deactivated it immediately, I wanted to switch to the duo...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I activ...

Eni

Moderator

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes