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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118361 Views

27 replies

4 likes

  • 118361 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238481 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238481 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599366 Views

79 replies

3 likes

  • 599366 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491942 Views

581 replies

42 likes

Account
Free
  • 491942 Views
  • 581 replies
  • 42 likes

Superuser Contribution Problema na conexão bluetoth do Android spotfy com o multimidia do carro

PlanoPremiumDispositivoAndroid - Motorola olá, tenho o Spotify instalado no meu celular, porem, quando conecto ele via bluetoth no multimidia do meu carro, a primeira musica toca certinho, depois, quando eu coloco pra trocar de musica (pela multimidi...

Casual Listener

Plano Premium Dispositivo Android - Motorola   olá, tenho o Spotify instalado no meu celular, porem, quando conecto ele via bluetoth no multimidia do meu carro, a primeira musica toca certi...

OscarDC

Moderator

4982 Views

6 replies

1 likes

bluetoth
  • 4982 Views
  • 6 replies
  • 1 likes

Superuser Contribution [bluetooth] streaming to external speaker interrupted

Recently I bought a Pure Jongo T2 speaker and suddendly I faced an issue using spotify on my smartphone (HTC one M7) over bluetooth. When I play music using Spotify, the "data flow" ( sent via bluetooth ) has frequent interruptions and consequently t...

Newbie

Recently I bought a Pure Jongo T2 speaker and suddendly I faced an issue using spotify on my smartphone (HTC one M7) over bluetooth. When I play music using Spotify, the "data flow" ( sent ...

AndresM

Moderator

1462 Views

2 replies

0 likes

  • 1462 Views
  • 2 replies
  • 0 likes

Superuser Contribution Newsfeed play wrong song

PlanFreeCountryCanadaDeviceGalaxy A5 2017Operating SystemAndroid 8 My Question or IssueWhen i play any song in the news feed it is the wrong oneit seems to happen only there

Casual Listener

Plan Free Country Canada Device Galaxy A5 2017 Operating System Android 8   My Question or Issue When i play any song in the news feed it is the wrong one it seems to happen only there

kryptikcreations

Casual Listener

535 Views

2 replies

0 likes

  • 535 Views
  • 2 replies
  • 0 likes

Spotify stopping while on Bluetooth headphones (Android)

PlanPremiumDeviceSamsung Galaxy S10Operating SystemAndroid 12Spotify version:8.7.20.1261 My Question or IssueSince the last 2 weeks (seems to coincide with newest version release), my Spotify keeps pausing the songs for no reason, sometimes resuming ...

Casual Listener

Plan Premium Device Samsung Galaxy S10 Operating System Android 12 Spotify version: 8.7.20.1261   My Question or Issue Since the last 2 weeks (seems to coincide with newest versio...

BetterBombshell

Newbie

2869 Views

3 replies

0 likes

  • 2869 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't seem to Import local music files

PlanFamily PremiumCountryMexicoDeviceOneplus 7T 256GBOperating SystemAndroid 10 My Question or IssueHello When I press the "Import your music" button on the App, it's probably scanning my storage to see if I have anything to import. Thing is, this "s...

Visitor

Plan Family Premium Country Mexico Device Oneplus 7T 256GB Operating System Android 10   My Question or Issue Hello   When I press the "Import your music" button on the App, it'...

Yordan

Moderator

2011 Views

4 replies

3 likes

files
import
local
slow
  • 2011 Views
  • 4 replies
  • 3 likes

Superuser Contribution Buttons 'forward, pause and back' disappear in background.

PlanFremiumCountryBRAZILDeviceXIAOMI MI A2Operating SystemANDROID 10 My Question or IssueOnce spotify is playing in my background, it stops showing the buttons 'back, pause and forward', I tried to install the latest version to fix it and it didn't w...

Regular

Plan Fremium Country BRAZIL Device XIAOMI MI A2 Operating System ANDROID 10   My Question or Issue Once spotify is playing in my background, it stops showing the buttons 'back, pause a...

crazylady

Regular

17663 Views

28 replies

0 likes

  • 17663 Views
  • 28 replies
  • 0 likes

Superuser Contribution bugs again

None of the below information is rired. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryHong Kong DeviceAndroidOperating SystemAndroid 12 My Question or Issuehey spotify so i update the app and this happen...

Casual Listener

None of the below information is rired. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Hong Kong   Device Android Operating System Andr...

Jeremy

Spotify Legend

2291 Views

2 replies

0 likes

bug
  • 2291 Views
  • 2 replies
  • 0 likes

Car mode

My phone used to stay awake when I was using spotify in NY car or motorcycle so I could control the Playlist while driving. Now the screen goes to sleep and I have to wake it back up to change the song or pause it. I try tapping on "Car" in the setti...

Visitor

My phone used to stay awake when I was using spotify in NY car or motorcycle so I could control the Playlist while driving. Now the screen goes to sleep and I have to wake it back up to change the so...

510 Views

0 replies

0 likes

  • 510 Views
  • 0 replies
  • 0 likes

Superuser Contribution Issues with App on Samsung Galaxy S20 Ultra

PlanPremiumCountryUSDeviceSamsung Galaxy S20 UltraOperating SystemAndroid version - 11One UI version - 3.1 My Question or IssueI have been having this issue for a while now. I could be playing a podcast for hours with no issues and then will seemingl...

Newbie

Plan Premium Country US Device Samsung Galaxy S20 Ultra Operating System Android version - 11 One UI version - 3.1   My Question or Issue I have been having this issue for a while now...

Kevins2

Visitor

2955 Views

6 replies

0 likes

  • 2955 Views
  • 6 replies
  • 0 likes

Superuser Contribution Two days ago, music stopped

It seems the worst on one playlist. Shuffle will 90% of the time not work. Maybe I can play one song at a time, most often nothing. Sometime a song will play for 10 seconds, then stop. Sometimes the green bars are moving as if the song is playing, bu...

Regular

It seems the worst on one playlist.  Shuffle will 90% of the time not work.  Maybe I can play one song at a time, most often nothing.  Sometime a song will play for 10 seconds, then st...

bhtlaw

Regular

698 Views

3 replies

0 likes

App & Features
  • 698 Views
  • 3 replies
  • 0 likes

Superuser Contribution Stopping Autoplay From Bluetooth Connection

PlanPremiumCountryUSDevicePixel 6 ProOperating SystemAndroid 12 My Question or IssueOnly recently, not until now, when I connect my earbuds to my phone Spotify starts playing and then I also can't swipe away the notification in the swipe down area. S...

Regular

Plan Premium Country US Device Pixel 6 Pro Operating System Android 12   My Question or Issue Only recently, not until now, when I connect my earbuds to my phone Spotify starts playing...

Alex

Spotify Legend

806 Views

3 replies

0 likes

  • 806 Views
  • 3 replies
  • 0 likes

Superuser Contribution Player had disappeared

Hi, The progress bar/player thing no longer appears in my app I can still play aos, but I've got no wat of seeing what's actually playing, fast forwarding/rewinding and the only way I cam stop it playing is to close the app.It's been going on a while...

Newbie

Hi,   The progress bar/player thing no longer appears in my app I can still play aos,  but I've got no wat of seeing what's actually playing, fast forwarding/rewinding and the only way I ...

Skynebula

Regular

2523 Views

7 replies

2 likes

App & Features
  • 2523 Views
  • 7 replies
  • 2 likes

Superuser Contribution Android auto

PlanPremiumCountryCanadaDeviceSamsung S20 ultraOperating System My Question or IssueAndroid auto is not functioning anymore. I've tried all the tips I've found and don't seem to be working. I can play music through my phone but don't have the control...

Visitor

  Plan Premium Country Canada Device Samsung S20 ultra Operating System     My Question or Issue Android auto is not functioning anymore.  I've tried all the tips I've ...

Yordan

Moderator

1020 Views

2 replies

2 likes

  • 1020 Views
  • 2 replies
  • 2 likes

Musics plays but wont show the song in the app

PlanPremiumCountry DeviceSamsung Galaxy S21 UltraOperating SystemAndroid My Question or IssueLately my spotify app has been really buggy. It started about a week ago and i've never had any issues like this before. The issue is that once i leave the a...

Visitor

  Plan Premium Country   Device Samsung Galaxy S21 Ultra Operating System Android   My Question or Issue Lately my spotify app has been really buggy. It started about a week...

goatpimp

Gig Goer

2487 Views

4 replies

3 likes

  • 2487 Views
  • 4 replies
  • 3 likes

Playing a track doesn't let control it

PlanPremiumCountryIsraelDevice Pixels 6Operating SystemAndroid 12 My IssueOften after idling (i.e. not using Spotify in a while), when playing a track, it will start playing it without launching the controlsIn such case, the only way to stop it from ...

Casual Listener

Plan Premium Country Israel Device  Pixels 6 Operating System Android 12   My Issue Often after idling (i.e. not using Spotify in a while), when playing a track, it will start pla...

MattSuda

Spotify Star

854 Views

3 replies

0 likes

  • 854 Views
  • 3 replies
  • 0 likes

Android app no song displays as playing, but it is playing.

Hello! This has been an issue for over a year - Music plays from the app, but no song is displayed as playing. This causes multiple issues, because I can not skip nor pause a song. In addition, the music won't stop if I disconnect from bluetooth. I a...

Newbie

Hello! This has been an issue for over a year - Music plays from the app, but no song is displayed as playing. This causes multiple issues, because I can not skip nor pause a song. In addition, the m...

MattSuda

Spotify Star

2092 Views

5 replies

2 likes

App & Features
  • 2092 Views
  • 5 replies
  • 2 likes

Progress bar not showing. Tried new install, log out/in. Talked with 4 agents to no avail

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

MattSuda

Spotify Star

1581 Views

3 replies

0 likes

  • 1581 Views
  • 3 replies
  • 0 likes

Superuser Contribution ANDROID - Bottom bar not updating song or play/pause button

I am using a Samsung Galaxy J7V Android Version 9 for my premium Spotify app. I cleared the cache & data, reinstalled, restarted, and I still don't get the songs to update on the bottom bar. The first song I play will stay there for every song I play...

Casual Listener

I am using a Samsung Galaxy J7V Android Version 9 for my premium Spotify app. I cleared the cache & data, reinstalled, restarted, and I still don't get the songs to update on the bottom bar. The ...

groupama3

Music Fan

8081 Views

27 replies

13 likes

  • 8081 Views
  • 27 replies
  • 13 likes

Superuser Contribution Adroid app goes black after (any) song selected

PlanPremiumCountryUKDeviceLG G7 ThinQOperating SystemAndroid 10 My Question or IssueSpotify was working perfectly until a week ago.There was no update or any change done to my device - but the app stopped working.By this I mean that search function w...

Casual Listener

Plan Premium Country UK Device LG G7 ThinQ Operating System Android 10   My Question or Issue Spotify was working perfectly until a week ago. There was no update or any change done to...

Novy

Moderator

672 Views

3 replies

0 likes

  • 672 Views
  • 3 replies
  • 0 likes

[Connect] Connect stops working on Android app after few song skips

Very frustrating bug with spotify connect (android - windows). After I skip 5-10 songs connect just stops working on player activity. I need to close player and open it again to make it work again. Skipping songs from notification shade works as expe...

Visitor

Very frustrating bug with spotify connect (android - windows). After I skip 5-10 songs connect just stops working on player activity. I need to close player and open it again to make it work again. ...

578 Views

0 replies

0 likes

Connect
  • 578 Views
  • 0 replies
  • 0 likes