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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6888 Views

0 replies

7 likes

  • 6888 Views
  • 0 replies
  • 7 likes

Superuser Contribution Cant control Spotify on my computer from my phone anymore

PlanPremiumCountryUnited StatesDeviceLG Q7+Operating SystemWindows 10My Question or IssueI used to use my phone to control my Spotify playing on my computer while I played games. for the past 2 days when I try to start playing a song on my phone and ...

Visitor

Plan Premium Country United States Device LG Q7+ Operating System Windows 10 My Question or Issue I used to use my phone to control my Spotify playing on my computer while I played games. fo...

erinrose80455

Newbie

7806 Views

8 replies

6 likes

  • 7806 Views
  • 8 replies
  • 6 likes

Superuser Contribution Lag/Crash, App impossible to use

PlanPremiumCountryFranceDeviceRealme 7iOperating SystemAndroid My Question or IssueYesterday (14/04/2021), everything was fine, since this morning (15/04/2021) the app doesn't work anymore... It is extremely laggy and crash anytime I try to play a so...

Casual Listener

Plan Premium Country France Device Realme 7i Operating System Android   My Question or Issue Yesterday (14/04/2021), everything was fine, since this morning (15/04/2021) the app doesn'...

Novy

Moderator

646 Views

3 replies

0 likes

  • 646 Views
  • 3 replies
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Superuser Contribution OFFLINE MODE USE MOBILE DATA WITH MY DOWNLOADED MUSIC

When i driving on Highway in countrys with low or none of signal my downloaded music hears a little silence or cut in parts of songs. Before to start to drive, i make a double check to validate if my playlists was downloaded totally. i have a microsd...

Casual Listener

When i driving on Highway in countrys with low or none of signal my downloaded music hears a little silence or cut in parts of songs.   Before to start to drive, i make a double check to valid...

Eni

Moderator

1005 Views

5 replies

0 likes

OfflineNotWorks
  • 1005 Views
  • 5 replies
  • 0 likes

Superuser Contribution Home Screen Freezing

PlanPremiumCountryUSADeviceSamsung Galaxy Note 9Operating SystemOne UI 2.5 - Android 10 My Question or IssueThe app keeps freezing after entering a playlist, then trying to go back to the home screen. The app will not respond to input until it is for...

Visitor

Plan Premium Country USA Device Samsung Galaxy Note 9 Operating System One UI 2.5 - Android 10   My Question or Issue The app keeps freezing after entering a playlist, then trying to g...

user-removed

Not applicable

6209 Views

23 replies

2 likes

  • 6209 Views
  • 23 replies
  • 2 likes

Superuser Contribution Spotify Stuck on Android

PlanPremiumCountryUSOperating SystemAndroid latestDevice: Galaxy S21 Ultra My Question or IssueThe app gets stuck such that it keeps playing music through a Bluetooth device but the song is the first one on that Playlist. Similar behavior on Android ...

Casual Listener

Plan Premium Country US Operating System Android latest Device: Galaxy S21 Ultra   My Question or Issue The app gets stuck such that it keeps playing music through a Bluetooth device bu...

Eni

Moderator

1897 Views

3 replies

1 likes

  • 1897 Views
  • 3 replies
  • 1 likes

Superuser Contribution volume

PlanPremiumCountry Brasil DeviceMotorola Moto One ActionOperating SystemAndroid One Sempre que bloqueio a tela o volume do spotify diminui.

Visitor

  Plan Premium Country Brasil   Device Motorola Moto One Action Operating System Android One   Sempre que bloqueio a tela o volume do spotify diminui.  

Elena

Moderator

371 Views

1 replies

0 likes

volume android changing
volume bug
volume difference
Volume down
  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution No Lyrics Option

PlanPremium StudentCountrySloveniaDeviceSamsung Galaxy s20Operating SystemAndroid 11, Windows 10 My Question or IssueI have switched from Deezer to Spotify, because of the student discount. I really miss the lyrics option and as far as I know it shou...

Visitor

Plan Premium Student Country Slovenia Device Samsung Galaxy s20 Operating System Android 11, Windows 10   My Question or Issue I have switched from Deezer to Spotify, because of the st...

Ver

Spotify Legend

595 Views

1 replies

2 likes

  • 595 Views
  • 1 replies
  • 2 likes

Superuser Contribution Trouble playing Offline after recent update(s)

PlanFamilyCountryUSADeviceGalaxy Note 20 UltraOperating SystemAndroid 11.0Spotify Version8.6.18.720My Question or IssueAfter the two most recent updates, I'm not able to play any offline media. I live where there is no connectivity of any kind such a...

Casual Listener

Plan Family Country USA Device Galaxy Note 20 Ultra Operating System Android 11.0 Spotify Version 8.6.18.720 My Question or Issue After the two most recent updates, I'm not able to play an...

Ivan

Spotify Legend

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify used up all my mobile data

Plan: PremiumCountry: NorwayDevice: Samsung Galaxy S10 Lite (up to date)OS: Android 11My Question or IssueSpotify used up the remaining 500MB of my data plan while I wasn't actively using the phone or Spotify. I can only assume it was downloading som...

Casual Listener

Plan: Premium Country: Norway Device: Samsung Galaxy S10 Lite (up to date) OS: Android 11 My Question or Issue Spotify used up the remaining 500MB of my data plan while I wasn't actively using t...

Ivan

Spotify Legend

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems Connecting from Desktop to Andriod

PlanPremiumCountryUnited StatesDeviceOnePlus 8 Pro, PCOperating SystemOxygen Os 11, Windows 10 My Question or IssueWhen trying to transfer music from one device to the other, an issue I face is going from my computer to my phone, when I open Spotify ...

Music Fan

Plan Premium Country United States Device OnePlus 8 Pro, PC Operating System Oxygen Os 11, Windows 10   My Question or Issue When trying to transfer music from one device to the other,...

Ivan

Spotify Legend

1334 Views

4 replies

0 likes

andriod
Desktop
Windows 10
  • 1334 Views
  • 4 replies
  • 0 likes

Some podcasts and shows not showing new episodes.

PlanPremiumCountryAustraliaDeviceRedmi k30 ultraOperating System(Android 10, MIUI 12) My Question or IssueHi,I've come across this wierd bug with my phone that has only appeared recently. I've noticed new episodes from some of the shows i follow don'...

Casual Listener

  Plan Premium Country Australia Device Redmi k30 ultra Operating System (Android 10, MIUI 12)   My Question or Issue Hi, I've come across this wierd bug with my phone that ha...

bnflx-_mtnliq

Casual Listener

7756 Views

2 replies

0 likes

not updating
podcast
Shows
  • 7756 Views
  • 2 replies
  • 0 likes

Superuser Contribution Main window is cropped

Plan: PremiumCountry: FranceDevice: Chromebook (HP Pro c640)Operating System: Chrome OS 89 (~Android) My Question or IssueThe main window of the app is cropped so I cannot access the lower part of it.- when in large view (tablet mode), the left panel...

Regular

Plan: Premium Country: France Device: Chromebook (HP Pro c640) Operating System: Chrome OS 89 (~Android)   My Question or Issue The main window of the app is cropped so I ca...

adjerbetian

Regular

1319 Views

10 replies

0 likes

  • 1319 Views
  • 10 replies
  • 0 likes

Superuser Contribution Shuffle only plays songs in one section of playlist

Plan: FreeCountry: USADevice: Samsung Galaxy Tab E tablet For example, if I sort my playlist alphabetically by song name and click a song that begins with the letter "G" and shuffle, it will continue playing only songs beginning with "G."If my playli...

Music Fan

Plan: Free Country: USA Device: Samsung Galaxy Tab E tablet   For example, if I sort my playlist alphabetically by song name and click a song that begins with the letter "G" and shuffle...

Elena

Moderator

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution 'And more' button on albums and artist pages not working on premium?

PlanPremium (Trial)CountryUKDeviceSamsung Galaxy S10+Operating SystemAndroid 11 My Question or Issue I've just started the one month trial for Premium and I can't open song lists on any album or artist pages? I can open individual songs on playlists ...

Casual Listener

Plan Premium (Trial) Country UK Device Samsung Galaxy S10+ Operating System Android 11   My Question or Issue  I've just started the one month trial for Premium and I can't open s...

CarlosE

Spotify Legend

1857 Views

3 replies

0 likes

  • 1857 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlists switch to radio immediately

Premium, Samsung A51, latest Android OS, USA. Sometimes when I turn on a playlist, about one to two seconds after the first song plays, the playlist will end and switch to a radio based on the playlist. Keep in mind I have premium. It will also do th...

Casual Listener

Premium, Samsung A51, latest Android OS, USA.   Sometimes when I turn on a playlist, about one to two seconds after the first song plays, the playlist will end and switch to a radio based on t...

AlejaR

Moderator

5558 Views

20 replies

0 likes

  • 5558 Views
  • 20 replies
  • 0 likes

[Mobile] Stop Mobile App from Turning Repeat on Automatically for Playlists and Albums

I've contacted support multiple times to verify that this is not a bug - instead - this is intended behavior. I've only experienced it on the mobile app, but it happens constantly. I have "Automatic Playback" turned off, which should be enough to sto...

Newbie

I've contacted support multiple times to verify that this is not a bug - instead - this is intended behavior.   I've only experienced it on the mobile app, but it happens constantly. I have "A...

628 Views

0 replies

3 likes

Mobile
  • 628 Views
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  • 3 likes

Superuser Contribution Spotify Android leaves shuffle on after alarm

Plan: PremiumCountry: USDevice: Google Pixel 3aOS: Android Issue: After a Google Clock alarm activates that plays a playlist in shuffle mode, shuffle will remain enabled. Later in the day, when playing music, I have to remember to turn off shuffle, e...

Casual Listener

Plan: Premium Country: US Device: Google Pixel 3a OS: Android   Issue:   After a Google Clock alarm activates that plays a playlist in shuffle mode, shuffle will remai...

CarlosE

Spotify Legend

690 Views

1 replies

3 likes

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  • 1 replies
  • 3 likes

Superuser Contribution Local files wont transfer to phone from desktop.

I'm trying to sync local files to my phone with spotify, to merge them into my playlists, but note it no longer works. It worked fine before. My phone and desktop pc find each other fine over my network. i can control music on either device for the o...

Music Fan

I'm trying to sync local files to my phone with spotify, to merge them into my playlists, but note it no longer works. It worked fine before.   My phone and desktop pc find each other fine ove...

CarlosE

Spotify Legend

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Superuser Contribution Battery drain on Android (Samsung Galaxy A52)- April 2021

PlanPremiumCountryIndiaDeviceSamsung Galaxy A52Operating SystemAndroid 11, One UI 3.1 My IssueNoticed a massive battery drain on the new Samsung A52 device. Earlier I thought it was my old iPhone's battery hence moved to a new phone. Tried following ...

Casual Listener

Plan Premium Country India Device Samsung Galaxy A52 Operating System Android 11, One UI 3.1   My Issue Noticed a massive battery drain on the new Samsung A52 device. Earlier I th...

Eni

Moderator

1500 Views

3 replies

0 likes

Android
battery
drain
Spotify
  • 1500 Views
  • 3 replies
  • 0 likes

Superuser Contribution Volume buttons on Note 20 Ultra are controlling the volume of Spotify playing on my Desktop PC

PlanPremiumCountryUSADeviceNote 20 UltraOperating SystemAndroid My Question or IssueAs the title says, when audio is playing on my desktop PC, using the volume buttons on my phone will often control the Spotify PC playback volume instead of my phone'...

Visitor

Plan Premium Country USA Device Note 20 Ultra Operating System Android   My Question or Issue As the title says, when audio is playing on my desktop PC, using the volume buttons on my ...

Eni

Moderator

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes