Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Mad4music
  • Visitor
  • 32500 Views
  • 62 replies
  • 25 likes
  • 32500 Views
  • 62 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 872638 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 872638 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25210 Views
  • 3 replies
  • 0 likes
  • 25210 Views
  • 3 replies
  • 0 likes

[Android][Other] Podcast steering wheel controls

Steering wheel controls work to go to the next or previous song, but do not work at all when listening to a podcast. This is consistent across multiple cars and phones. Until it's resolved I'll have to use Google Podcasts (controls work in that app.)

  • Newbie
  • Steering wheel controls work to go to the next or previous song, but do not work at all when listening to a podcast. This is consistent across multiple cars and phones. Until it's resolved I'll have ...
  • 234raffebot
  • Casual Listener
  • 691 Views
  • 1 replies
  • 4 likes
  • Android
    Other
  • 691 Views
  • 1 replies
  • 4 likes

Superuser Contribution Audio scrubber counts infinitely

PlanPremiumCountryUSADeviceOnePlus 7TOperating SystemOxygen OS 11 My Question or IssueWhen I play music on another device, sometimes the audio scrubber in the notification stops at the end of the duration but in the app the scrubber continues to coun...

  • Casual Listener
  • Plan Premium Country USA Device OnePlus 7T Operating System Oxygen OS 11   My Question or Issue When I play music on another device, sometimes the audio scrubber in the notification st...
  • CarlosE
  • Moderator
  • 369 Views
  • 3 replies
  • 0 likes
  • 369 Views
  • 3 replies
  • 0 likes

[ALL Platforms] no remote volume control from any of connected to account devices [Spotify Connect]

PlanPremiumDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) we've lost option to control volume of current sound player executed from other connected to spotify account device.That was v...

  • Music Fan
  • Plan Premium Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   we've lost option to control volume of current soun...
  • 213 Views
  • 0 replies
  • 0 likes
  • 213 Views
  • 0 replies
  • 0 likes

Superuser Contribution Extremely slow momentarily fixed by changing permissions

PlanPremiumSpotify version8.6.24.918CountryNorwayDeviceSamsung Galaxy S10Operating SystemAndroid 11My Question or IssueI've had an extremely slow Spotify for 10 years now, all on Android phones. Uninstalling helps momentarily. Changing app permission...

  • Casual Listener
  •   Plan Premium Spotify version 8.6.24.918 Country Norway Device Samsung Galaxy S10 Operating System Android 11 My Question or Issue I've had an extremely slow Spotify for 10 years no...
  • Jeremy
  • Spotify Legend
  • 361 Views
  • 1 replies
  • 1 likes
  • 361 Views
  • 1 replies
  • 1 likes

Superuser Contribution Why does it take so long for this app to start???

This app has gotten worse and worse over the last few months. In the last few weeks it took me about 5 minutes to start up the app on my phone. After that it took another few minutes to load my playlist or locate a song. A lot of the times it shows t...

  • Newbie
  • This app has gotten worse and worse over the last few months. In the last few weeks it took me about 5 minutes to start up the app on my phone. After that it took another few minutes to load my playl...
  • Jeremy
  • Spotify Legend
  • 460 Views
  • 1 replies
  • 0 likes
  • 460 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song randomly pauses and "Hey Spotify" microphone icon appears

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S20Operating SystemAndroid 11 My Question or IssueEvery few seconds while I'm listening to songs, the song pauses and the "Hey Spotify" microphone appears. Disabling "Hey Spotify" in settings doesn'...

  • Regular
  • Plan Premium Country United States Device Samsung Galaxy S20 Operating System Android 11   My Question or Issue Every few seconds while I'm listening to songs, the song pauses and the ...
  • Jeremy
  • Spotify Legend
  • 345 Views
  • 1 replies
  • 0 likes
  • 345 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Samsung Galaxy Watch not resuming playback after phone-call / missed call/ etc.

PlanPremiumCountryNorwayDeviceSamsung Galaxy WatchOperating SystemAndroid / Tizen My Question or IssueFor months, my Samsung Galaxy Watch does not resume streaming Spotify music via 4G if someone calls me / I'm calling out. Even if I do not answer an...

  • Regular
  • Plan Premium Country Norway Device Samsung Galaxy Watch Operating System Android / Tizen   My Question or Issue For months, my Samsung Galaxy Watch does not resume streaming Spotify mu...
  • Alex
  • Spotify Legend
  • 1530 Views
  • 11 replies
  • 0 likes
  • 1530 Views
  • 11 replies
  • 0 likes

Superuser Contribution New UI Fix for downloading

Hi, guys. One thing about the new UI that needs fixing: when we click an artist, it takes us to their page, that's not intuitive since we have previously saved their songs, so we want to download them, but it's not possible to do such thing in their ...

  • Newbie
  • Hi, guys. One thing about the new UI that needs fixing:  when we click an artist, it takes us to their page, that's not intuitive since we have previously saved their songs, so we want to downlo...
  • CarlosE
  • Moderator
  • 378 Views
  • 1 replies
  • 0 likes
  • 378 Views
  • 1 replies
  • 0 likes

Superuser Contribution On of the daily mixes doesn't show up on the Home screen

PlanPremiumCountryRussiaDeviceSamsung A51Operating SystemAndroid 11 My Question or Issue Hi there! For some strange reason one of the Daily mixes, Daily mix 1 to be specific doesn't show up for me on the Home screen, issue persists only on the mobile...

  • Casual Listener
  • Plan Premium Country Russia Device Samsung A51 Operating System Android 11   My Question or Issue   Hi there! For some strange reason one of the Daily mixes, Daily mix 1 to be sp...
  • Eni
  • Moderator
  • 338 Views
  • 3 replies
  • 0 likes
  • Android
    home screen
    Missing menus
  • 338 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Android app keeps crashing

PlanPremiumCountryAustralia DeviceGalaxy A71Operating SystemAndroid 11 My Question or IssueApp keeps crashing, will happen randomly. Have run a full reinstall of spotify along with any other possible suggestions. Issue has been happening since the mo...

  • Casual Listener
  • Plan Premium Country Australia  Device Galaxy A71 Operating System Android 11   My Question or Issue App keeps crashing, will happen randomly. Have run a full reinstall of spotify...
  • Jeremy
  • Spotify Legend
  • 3308 Views
  • 7 replies
  • 0 likes
  • 3308 Views
  • 7 replies
  • 0 likes

[Android][Developer] Equalizer affects all phone sources

The Equalizer built in spotify is also active when listening YouTube or anything on the phone. But on the pixel 4a I have problems because I cannot switch off the bass enhancement. It's greyed out and it's on three-quarters which is to much for the s...

  • Visitor
  • The Equalizer built in spotify is also active when listening YouTube or anything on the phone. But on the pixel 4a I have problems because I cannot switch off the bass enhancement. It's greyed out an...
  • 771 Views
  • 0 replies
  • 0 likes
  • Android
    Developer
  • 771 Views
  • 0 replies
  • 0 likes

[Mobile][Your Library] Liked Songs are different on desktop and mobile versions

There is no liked songs on my mobile version which songs i liked on desktop version. Also if i listen a song on desktop version, it doesnt seen at "last listenings" on mobile. They are not compitable.

  • Visitor
  • There is no liked songs on my mobile version which songs i liked on desktop version. Also if i listen a song on desktop version, it doesnt seen at "last listenings" on mobile. They are not compitable...
  • 829 Views
  • 0 replies
  • 0 likes
  • Mobile
    Your Library
  • 829 Views
  • 0 replies
  • 0 likes

[Android] Listening to liked songs from an artist in offline mobile

When I'm using Spotify, I usually listen to the songs I liked from an artist. With this new update, while I can access liked songs from an an artist when I'm online (as opposed to what happens when a user is on Desktop), I just can't access an artist...

  • Visitor
  • When I'm using Spotify, I usually listen to the songs I liked from an artist. With this new update, while I can access liked songs from an an artist when I'm online (as opposed to what happens when a...
  • 737 Views
  • 0 replies
  • 1 likes
  • 737 Views
  • 0 replies
  • 1 likes

[Android][Other] Music stopping, random songs playing, songs switching mid play

I've been finding that I will turn on playlists and a song that I pick will start to play and either cut off and just start playing a completely different song or it will start playing a song that's not even on the playlist which is the more common o...

  • Visitor
  • I've been finding that I will turn on playlists and a song that I pick will start to play and either cut off and just start playing a completely different song or it will start playing a song that's ...
  • 454 Views
  • 0 replies
  • 0 likes
  • Android
    Other
  • 454 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Can we get an update on the 10000 song limit?

PlanPremium My Question or IssueThe last response of the devs that I can find is from 2017. Several different streaming services have had 50k/100k song limits since the original idea topic from 2014! It has been 5 years, and still music collectors do...

  • Regular
  • Plan Premium   My Question or Issue The last response of the devs that I can find is from 2017.   Several different streaming services have had 50k/100k song limits since the original...
  • Blacklabel78
  • Gig Goer
  • 11052 Views
  • 29 replies
  • 59 likes
  • 11052 Views
  • 29 replies
  • 59 likes

Superuser Contribution Please make Spotify on Android even slower! PLZ!!!

Hi!I am frustrated! The problem exists for about 6 months now.Here are 2 screencasts - one from my phone and one from an emulator on my PC....Could this be any slower?Cell phone:https://1drv.ms/v/s!AqHygEAnAgdYq_YnocuoX22Qrm_SDw?e=9paRI5Emulator:http...

  • Visitor
  • Hi! I am frustrated! The problem exists for about 6 months now. Here are 2 screencasts - one from my phone and one from an emulator on my PC.... Could this be any slower? Cell phone: https://1...
  • Uberg33k
  • Casual Listener
  • 1856 Views
  • 25 replies
  • 3 likes
  • slow
    SLOWER
    TOOSLOW
  • 1856 Views
  • 25 replies
  • 3 likes

Superuser Contribution Android app glitches out randomly

PlanPremium StudentCountryUSADeviceSamsung Galaxy Note 10+Operating SystemAndroid 10 My Question or IssueUnfortunately, there isn't really a pattern for this issue. It happened three times in the last 5 or so hours though with heavy usage (around 3 h...

  • Newbie
  • Plan Premium Student Country USA Device Samsung Galaxy Note 10+ Operating System Android 10   My Question or Issue Unfortunately, there isn't really a pattern for this issue. It happen...
  • ost_4k
  • Regular
  • 1255 Views
  • 3 replies
  • 2 likes
  • 1255 Views
  • 3 replies
  • 2 likes

Superuser Contribution Songs stop randomly

PlanFreeCountrySwedenDeviceAsus Zenfone Pro m2Operating SystemAndroid Oreo My Question or IssueHeyI have been having alot of problems with songs won´t start playing after one finishes, and now i can´t even start a song on my phone. I have disabled th...

  • Visitor
  • Plan Free Country Sweden Device Asus Zenfone Pro m2 Operating System Android Oreo   My Question or Issue Hey I have been having alot of problems with songs won´t start playing af...
  • Eni
  • Moderator
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution My android phone with the latest update doesnt connect to car's radio spotify control

PlanPremiumCountryCyprusDevice( Galaxy a20e)Operating System( Android ) updated My Question or IssueMy car radio has spotify control and it tries to connect to my android but after the latest update 8.6.8.1094 only shows connecting and stays that way...

  • Visitor
  • Plan Premium Country Cyprus Device ( Galaxy a20e) Operating System ( Android ) updated   My Question or Issue My car radio has spotify control and it tries to connect to my android&nbs...
  • user-removed
  • Not applicable
  • 1271 Views
  • 13 replies
  • 0 likes
  • Android
    car control
  • 1271 Views
  • 13 replies
  • 0 likes

My Spotify mobile doesnt show my lyrics anymore, help?

PlanFreeCountryUSADeviceAndroidOperating systemAndroid 8 My question or issueGood morning/afternoon/night, so today I was thinking about singing using spotify as I can match notes, I open my Spotify and play my song but notice I cant scroll down to s...

  • Casual Listener
  • Plan Free Country USA Device Android Operating system Android 8  My question or issue Good morning/afternoon/night, so today I was thinking about singing using spotify as I can match n...
  • Billy-J
  • Spotify Star
  • 593 Views
  • 3 replies
  • 0 likes
  • 593 Views
  • 3 replies
  • 0 likes