Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
ThomasWYale
Visitor
35978 Views
64 replies
25 likes

35978 Views
64 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
874112 Views
11 replies
51 likes
Android
Guide
Troubleshooting

874112 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
25574 Views
3 replies
0 likes

25574 Views
3 replies
0 likes

Superuser Contribution Spotify stopped working on my Huawei Y5P

PlanPremiumCountryGermanyDeviceHuawei Y5POperating SystemAndroid 10 My Question or IssueHello dear Spotify team! I've had an issue with my Spotify for about a week now where I just can't get it to run anymore. This originally began after updating my ...

TheRealCBB
Visitor
Plan Premium Country Germany Device Huawei Y5P Operating System Android 10 My Question or Issue Hello dear Spotify team! I've had an issue with my Spotify for about a week now where ...
2020-11-13 2:42:12 PM
2021-05-27 10:08:19 PM
Mzie33
Newbie
2227 Views
2 replies
0 likes

2227 Views
2 replies
0 likes

Superuser Contribution How can I list artists I'm following?

PlanPremiumCountryUKDeviceSamsung Galaxy S8Operating SystemAndroid V9 My Question or IssueHow can I list the artists I'm following?

dj_davenails
Newbie
Plan Premium Country UK Device Samsung Galaxy S8 Operating System Android V9 My Question or Issue How can I list the artists I'm following?
2021-05-25 12:38:28 AM
2021-05-27 10:21:59 AM
Jeremy
Spotify Legend
320 Views
1 replies
0 likes

320 Views
1 replies
0 likes

Superuser Contribution Local files will not play, grayed out

Premium, Android/Windows (trouble is related to syncing) A very long time ago, I was getting a new phone, and I wanted to move my files over from my phone to my computer so I didn't lose them (I didn't have Spotify at the time). When I got Spotify, I...

pajrc1234
Casual Listener
Premium, Android/Windows (trouble is related to syncing) A very long time ago, I was getting a new phone, and I wanted to move my files over from my phone to my computer so I didn't lose the...
2020-08-10 8:17:28 PM
2021-05-26 12:05:15 AM
CarlosE
Moderator
4815 Views
7 replies
0 likes

4815 Views
7 replies
0 likes

[Android] phone app skips podcasts without warning

Every single day. I load up a downloaded podcast only to have it jump to the next episode and mark the one i was on as "played" when i still have HOURS left in the current episode. This is extremely frustrating and I'm disheartened to see that this i...

fixitalready2
Visitor
Every single day. I load up a downloaded podcast only to have it jump to the next episode and mark the one i was on as "played" when i still have HOURS left in the current episode. This is e...
2021-05-26 9:55:26 PM
541 Views
0 replies
0 likes
Android

541 Views
0 replies
0 likes

[Mobile][Podcasts] Sort by

In the Sort by menu for podcast add a Recently Updated tab so that when the creators upload their latest episode it will be at the top of the list making the latest episodes easier to find. It's hard to hunt for podcasts while driving so this change ...

Scorpio5k
Visitor
In the Sort by menu for podcast add a Recently Updated tab so that when the creators upload their latest episode it will be at the top of the list making the latest episodes easier to find. It's hard...
2021-05-26 6:29:29 PM
942 Views
0 replies
3 likes
Mobile
Podcasts

942 Views
0 replies
3 likes

Superuser Contribution Android App. Audio pausing at strange intervals, the 'currently playing' page is also getting stuck

PlanPremium CountryUKDeviceGalaxy S10Operating System? My Question or IssueAudio on phone keeps automatically pausing no matter what i am listening to, playlist, podcast etc. All at strange inconsistent intervals - no matter if the app is open or whe...

1127006723
Newbie
Plan Premium Country UK Device Galaxy S10 Operating System ? My Question or Issue Audio on phone keeps automatically pausing no matter what i am listening to, playlist, podca...
2021-05-25 5:30:04 PM
2021-05-26 5:54:53 PM
Eni
Moderator
349 Views
1 replies
1 likes
audio
frozen

349 Views
1 replies
1 likes

Superuser Contribution "Now playing" screen freezes but continues to play the playlist

PremiumUSA Samsung Galaxy S9+Android 10 Recently, about a month maybe, when I change the playlist or get in my car and connect via Bluetooh, the "now playing" screen will freeze on what I was listening to before changing the playlist or getting in th...

labrecquem1
Casual Listener
Premium USA Samsung Galaxy S9+ Android 10 Recently, about a month maybe, when I change the playlist or get in my car and connect via Bluetooh, the "now playing" scree...
2020-02-26 8:57:04 PM
2021-05-26 11:55:39 AM
Alex
Spotify Legend
17497 Views
20 replies
19 likes
"Now Playing"
Android
Freezing

17497 Views
20 replies
19 likes

Superuser Contribution 'Now Playing' does not change and gets stuck

PlanPremiumCountryNew ZealandDeviceNokia 7+Operating SystemAndroid Pie My Question or IssueSpotify keeps getting stuck on the current track (usually a podcast) - I have to clear the app data completely to fix it. I've recently done a complete fresh r...

podcats
Casual Listener
Plan Premium Country New Zealand Device Nokia 7+ Operating System Android Pie My Question or Issue Spotify keeps getting stuck on the current track (usually a podcast) - I have to cl...
2021-05-25 1:50:28 AM
2021-05-26 10:54:44 AM
Mihail
Spotify Legend
393 Views
3 replies
2 likes

393 Views
3 replies
2 likes

Superuser Contribution Local files keep breaking

spotify keeps doing a fun feature of randomly desyncing one local file ever so often and i cant find a fix for it. the weirdest part is i can still play the song by tapping it but if it appears randomly in queue it skips over like its unavalable. Inf...

Kung-Fu_Kenny
Casual Listener
spotify keeps doing a fun feature of randomly desyncing one local file ever so often and i cant find a fix for it. the weirdest part is i can still play the song by tapping it but if it appears rando...
2021-05-24 6:49:05 PM
2021-05-26 9:32:43 AM
Mihail
Spotify Legend
433 Views
1 replies
1 likes

433 Views
1 replies
1 likes

Superuser Contribution Albums not sorted correctly

PlanPremiumCountrySpainDeviceXiaomi Mi 9Operating SystemMIUI Global 12.0.5 (Android 10)App Version8.6.28.700 My Question or IssueHello, I opened an issue for the Desktop app because some artists had their albums not sorted correctly: https://communit...

Lousan92
Composer
Plan Premium Country Spain Device Xiaomi Mi 9 Operating System MIUI Global 12.0.5 (Android 10) App Version 8.6.28.700 My Question or Issue Hello, I opened an issue for the...
2021-05-26 9:11:50 AM
279 Views
0 replies
0 likes

279 Views
0 replies
0 likes

Superuser Contribution Spotify won't play a specific song

Plan: PremiumDevice: Google PixelOperating System: Android 9 My Question or IssueFor whatever reason, when I attempt to play the song "James Dean" by The Wrecks, the song does not play. It does not show up in the now playing section and, when set in ...

Ulten
Casual Listener
Plan: Premium Device: Google Pixel Operating System: Android 9 My Question or Issue For whatever reason, when I attempt to play the song "James Dean" by The Wrecks, the song does not play...
2019-01-11 4:55:21 PM
2021-05-25 12:33:58 AM
Novy
Moderator
586 Views
4 replies
0 likes

586 Views
4 replies
0 likes

Solved!!Superuser Contribution [Android] App has several disruptive issues

PlanFamilyCountryGermanyDeviceSamsung Galaxy S9+SoftwareAndroid 10One UI 2.0Samsung's Security Patch level 1st July 2020Spotify 8.5.6 9.834 My Question or IssueSo the app is presenting a very strange pattern of misbehaviors that is escalating. It sta...

gabrielkoyro
Casual Listener
Plan Family Country Germany Device Samsung Galaxy S9+ Software Android 10 One UI 2.0 Samsung's Security Patch level 1st July 2020 Spotify 8.5.6 9.834 My Question or Issue So the a...
2020-08-06 1:38:48 PM
2021-05-25 10:25:40 PM
Eni
Moderator
3848 Views
4 replies
2 likes

3848 Views
4 replies
2 likes

Superuser Contribution [Android]

PlanPremiumCountryPolandDeviceSamsung Galaxy M21Operating SystemAndroid My Question or IssueWhen browsing a list of podcast episodes it keeps returing to the top - the newest episodes on its own, despite me scrolling down.When filtered by the date fr...

TheSmithOfLies
Visitor
Plan Premium Country Poland Device Samsung Galaxy M21 Operating System Android My Question or Issue When browsing a list of podcast episodes it keeps returing to the top - the newest...
2021-05-24 5:24:48 PM
2021-05-25 9:42:25 PM
Novy
Moderator
264 Views
1 replies
0 likes

264 Views
1 replies
0 likes

Solved!!Superuser Contribution Notification Shade Player Bugged

PlanPremiumCountryUnited StatesDeviceGalaxy Note20Operating SystemAndroid 11 My Question or IssueMy notification shade is bugged and will not allow me to dismiss songs that are not playing. It's caused many issues with my music playing and will make ...

AllisonOrion
Casual Listener
Plan Premium Country United States Device Galaxy Note20 Operating System Android 11 My Question or Issue My notification shade is bugged and will not allow me to dismiss song...
2021-05-24 2:20:43 AM
2021-05-25 6:04:27 PM
Eni
Moderator
965 Views
7 replies
1 likes

965 Views
7 replies
1 likes

Superuser Contribution [Zenfone 6] app trouble

PlanPremiumCountryNorwayDeviceAsus Zenfone 6Operating SystemAndroid My Question or IssueApp won't launch 90% of the time, and when it does it's not responding, did a reinstall without any results. Trouble started after last update.

nexusborussen
Newbie
Plan Premium Country Norway Device Asus Zenfone 6 Operating System Android My Question or Issue App won't launch 90% of the time, and when it does it's not responding, did a reinstal...
2021-05-24 12:55:02 PM
2021-05-25 1:27:08 PM
Mihail
Spotify Legend
308 Views
1 replies
0 likes

308 Views
1 replies
0 likes

[Android][Discover] What happened to the artist biographies on Spotify?

I'm a premium user on Windows and Android.There used to be artist Bios/Backgrounds. They were easily accessed. Currently the only choices I seem to have are:-Following-Going to artist radio-Report-Share Have the Bios and backgrounds been eliminated?K...

Klozaw
Newbie
I'm a premium user on Windows and Android. There used to be artist Bios/Backgrounds. They were easily accessed. Currently the only choices I seem to have are: -Following -Going to artist ...
2021-05-24 8:51:11 PM
786 Views
0 replies
3 likes
Android

786 Views
0 replies
3 likes

add a non spotify

PlanPremiumCountry Device(Galaxy 7)Operating System(Android) My Question or Issuei want to add a non spotify music on my android bc i didn't want to sync my desktop to my android so where to put my downloaded music for it to apear in spotify

Randomuser1_2
Regular
Plan Premium Country Device (Galaxy 7) Operating System (Android) My Question or Issue i want to add a non spotify music on my android bc i didn't want to sync my desktop to m...
2021-05-24 5:09:29 AM
2021-05-24 6:47:53 PM
Billy-J
Spotify Star
273 Views
1 replies
0 likes

273 Views
1 replies
0 likes

Superuser Contribution Android app stuck after playing on google cast

PlanPremiumCountrySerbiaDevice(Xiaomi Mi Note 10)Operating System(Android 11)My Question or IssueHi,Starting from couple of days ago there is really irritating issue with Spotify App.When listening playlist on Google Home Mini speaker via google cast...

morz3d
Newbie
Plan Premium Country Serbia Device (Xiaomi Mi Note 10) Operating System (Android 11) My Question or Issue Hi, Starting from couple of days ago there is really irritating issue with Spotify ...
2021-04-17 4:12:42 PM
2021-05-24 2:33:17 PM
Jeremy
Spotify Legend
1664 Views
17 replies
8 likes

1664 Views
17 replies
8 likes

Superuser Contribution No internet connection

I tried everything and I'm just about to just cancel my subscribtion. I'm paying for premium without being able to use it on my phone. It does that when I'm on mobile data and on wifi. When I reinstall the app it works for about 30 minutes before it ...

Schwitfty
Visitor
I tried everything and I'm just about to just cancel my subscribtion. I'm paying for premium without being able to use it on my phone. It does that when I'm on mobile data and on wifi. ...
2021-05-23 12:07:21 PM
2021-05-24 12:38:13 PM
Alex
Spotify Legend
304 Views
1 replies
0 likes

304 Views
1 replies
0 likes

Superuser Contribution Spotify doesnt always auto play when my car connects.

PlanPremium - TrialCountryAustraliaDeviceSamsung A71Operating SystemAndroid My Question or Issue I seem to have 2 or 3 problems. 1. Spotify seems to bug out because sometimes when I start my car and the blue tooth tries to kick in but the display say...

ThatNotSoRandom
Visitor
Plan Premium - Trial Country Australia Device Samsung A71 Operating System Android My Question or Issue I seem to have 2 or 3 problems. 1. Spotify seems to bug out b...
2021-05-23 9:25:59 AM
2021-05-24 12:20:27 PM
Jeremy
Spotify Legend
354 Views
1 replies
0 likes

354 Views
1 replies
0 likes

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