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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6955 Views

0 replies

7 likes

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Superuser Contribution Battery drain on Android (Samsung Galaxy A52)- April 2021

PlanPremiumCountryIndiaDeviceSamsung Galaxy A52Operating SystemAndroid 11, One UI 3.1 My IssueNoticed a massive battery drain on the new Samsung A52 device. Earlier I thought it was my old iPhone's battery hence moved to a new phone. Tried following ...

Casual Listener

Plan Premium Country India Device Samsung Galaxy A52 Operating System Android 11, One UI 3.1   My Issue Noticed a massive battery drain on the new Samsung A52 device. Earlier I th...

Eni

Moderator

1503 Views

3 replies

0 likes

Android
battery
drain
Spotify
  • 1503 Views
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Superuser Contribution Volume buttons on Note 20 Ultra are controlling the volume of Spotify playing on my Desktop PC

PlanPremiumCountryUSADeviceNote 20 UltraOperating SystemAndroid My Question or IssueAs the title says, when audio is playing on my desktop PC, using the volume buttons on my phone will often control the Spotify PC playback volume instead of my phone'...

Visitor

Plan Premium Country USA Device Note 20 Ultra Operating System Android   My Question or Issue As the title says, when audio is playing on my desktop PC, using the volume buttons on my ...

Eni

Moderator

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
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Superuser Contribution Something went wrong ..

Plan CountryUAEDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am using Galaxy S6 tablet, after OS last update whenever am clicking on the artist name on Spotify ...

Casual Listener

Plan   Country UAE Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I am usi...

Nabil-dxb

Casual Listener

533 Views

2 replies

0 likes

  • 533 Views
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Superuser Contribution Spotfiy Connect Sits On Connecting...

PlanPremiumCountryAustraliaDeviceSamsung S21+Operating SystemAndroid version 11 My Question or IssueI recently got a new mobile phone.Spotify Connect shows both my Sonos one speaker and my Denon AVR in the list of devices to connect to, but when I hi...

Casual Listener

  Plan Premium Country Australia Device Samsung S21+ Operating System Android version 11   My Question or Issue I recently got a new mobile phone. Spotify Connect shows both my ...

Jeremy

Spotify Legend

711 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Cannot create link between Google Alarm Clock / SpotOn and Spotify - swinger animation

PlanPremiumCountryFranceDeviceSamsung Galaxy 8Operating SystemLast available Android version My Question or IssueHello, I have an Android issue when trying to use Spotify via Google Alarm Clock to wake up. Issue : when clicking on the Spotify button ...

Visitor

  Plan Premium Country France Device Samsung Galaxy 8 Operating System Last available Android version   My Question or Issue Hello,    I have an Android issue when tr...

Mihail

Spotify Legend

599 Views

3 replies

0 likes

  • 599 Views
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Superuser Contribution Keep widget permanently on lock screen

PlanPremiumCountryUSDevice(Samsung Galaxy A10e)Operating System(Android 9.0) My Question or IssueIs it possible to have the widget permanently on the lock screen? If I pause my music for a while it would be nice to press play again without having to ...

Casual Listener

Plan Premium Country US Device (Samsung Galaxy A10e) Operating System (Android 9.0)   My Question or Issue Is it possible to have the widget permanently on the lock screen?  If I ...

Mattiiiiiii123

Newbie

4136 Views

3 replies

1 likes

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Superuser Contribution group sessions

i cant seem to join group sessions.whenever i try to join a group session, i receive a pop-up stating that the session is full, despite its maximum capacity of 6 listeners and the session only containing 3 people (with the creator of the session incl...

Visitor

i cant seem to join group sessions. whenever i try to join a group session, i receive a pop-up stating that the session is full, despite its maximum capacity of 6 listeners and the session only cont...

Eni

Moderator

401 Views

1 replies

0 likes

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Superuser Contribution Music Randomly pausing on Android

PlanNo registered planCountryUnited States of AmericaDevice(Samsung Galaxy S20 5GOperating System(Android) My Question or IssueMy music is still randomly pausing on my Android. I have cleared the caches/data, but I am still experiencing the same issu...

Regular

Plan No registered plan Country United States of America Device (Samsung Galaxy S20 5G Operating System (Android)   My Question or Issue My music is still randomly pausing on my Androi...

Jeremy

Spotify Legend

923 Views

5 replies

0 likes

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Superuser Contribution Car Mode not showing timecode anymore

PlanPremiumCountrySpainDeviceXiaomi Note 8Operating SystemAndroid 10 I recently noticed that, when Spotify is in Car Mode, it doesn't show the timecode of the song anymore, only when the song starts or if I touch the screen. Why did it disappear with...

Casual Listener

Plan Premium Country Spain Device Xiaomi Note 8 Operating System Android 10   I recently noticed that, when Spotify is in Car Mode, it doesn't show the timecode of the song anymore, onl...

Novy

Moderator

962 Views

3 replies

0 likes

Android
car mode sucks
Mobile
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Superuser Contribution Can't add shortcuts on phone homescreen

PlanPremiumCountryMexicoDeviceXIAOMI POCO M3Operating SystemMIUI 12 My Question or IssueI've tried to add shortcuts to playlists or albums in My Library from the given option on the three dot thing but they just won't appear on my actual homescreen. ...

Newbie

Plan Premium Country Mexico Device XIAOMI POCO M3 Operating System MIUI 12   My Question or Issue I've tried to add shortcuts to playlists or albums in My Library from the given option...

Yordan

Moderator

5809 Views

14 replies

2 likes

home screen
HomeScreen
Shortcut
shortcuts
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Superuser Contribution Issues with App on Samsung Galaxy S20 Ultra

PlanPremiumCountryUSDeviceSamsung Galaxy S20 UltraOperating SystemAndroid version - 11One UI version - 3.1 My Question or IssueI have been having this issue for a while now. I could be playing a podcast for hours with no issues and then will seemingl...

Newbie

Plan Premium Country US Device Samsung Galaxy S20 Ultra Operating System Android version - 11 One UI version - 3.1   My Question or Issue I have been having this issue for a while now...

Kevins2

Visitor

2460 Views

6 replies

0 likes

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Solved!!Superuser Contribution Where to find the logs of the app ?

DeviceSamsung Galaxy A51Operating SystemAndroid 11My Question or IssueWhere can I find the logs of the Spotify app ?

Visitor

Device Samsung Galaxy A51 Operating System Android 11 My Question or Issue Where can I find the logs of the Spotify app ?

Novy

Moderator

3390 Views

1 replies

1 likes

  • 3390 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Current Song frozen

PlanPremium CountryUK DeviceSamsung Galaxy S10 Operating SystemAndroid V11 My Question or IssueSpotify keeps reporting the same song regardless of what song is actually playing. The controls also get messed up so it thinks songs aren't playing when t...

Casual Listener

Plan Premium   Country UK   Device Samsung Galaxy S10   Operating System Android V11   My Question or Issue Spotify keeps reporting the same song regardless of w...

simmi098

Casual Listener

3111 Views

17 replies

3 likes

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  • 17 replies
  • 3 likes

Superuser Contribution Can't open menus on downloaded songs

PlanFree/PremiumCountryUnited statesDeviceGalaxy s9+Operating SystemAndroid 10 My Question or Issue The menu will not open on songs when I have them downloaded to my phone and have service but it just keeps saying "Go online to see menu". A downloade...

Casual Listener

Plan Free/Premium Country United states Device Galaxy s9+ Operating System Android 10   My Question or Issue   The menu will not open on songs when I have them downloaded to my p...

Mihail

Spotify Legend

752 Views

3 replies

0 likes

Connection issues on app
connection problems
downloaded songs
downloaded songs won't play
Menu broken
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  • 3 replies
  • 0 likes

Solved!! New interface: daily mixes are missing, only one playlist per category

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryAustraliaDeviceOnePlus 7Operating SystemAndroid 10 My Question or Issue After the most recent update, the Home scr...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Australia Device OnePlus 7 Operating System Androi...

samen-ovs

Visitor

2272 Views

2 replies

2 likes

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Superuser Contribution [Android][Social] Synch music with neighbors

My neighbor and I have great sound systems and similar tastes in tunes. Is there a way to synch our music. This is also useful for boats tieing up.Thanks

Visitor

My neighbor and I have great sound systems and similar tastes in tunes. Is there a way to synch our music. This is also useful for boats tieing up. Thanks

AlejaR

Moderator

349 Views

2 replies

0 likes

Android
Social
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No difference between high quality and low quality on android app

Hi, I've been using spotify for a long time now but never got this problem.When I started listening on spotify some days ago I suddenly realized that the music was a little weird. I listened to some music and I found out that the music was not of ric...

Regular

Hi,  I've been using spotify for a long time now but never got this problem. When I started listening on spotify some days ago I suddenly realized that the music was a little weird. I listened...

617 Views

0 replies

0 likes

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Superuser Contribution Still no lyrics (for all songs) even the app is the latest version.

PlanFree/PremiumCountryIndonesiaDeviceSamsung Galaxy A30Operating SystemAndroid 10 My Question or IssueMy spotify app still has no lyrics for all songs even it is currently the latest version. I am so confused whether my device is not compatible for ...

Casual Listener

Plan Free/Premium Country Indonesia Device Samsung Galaxy A30 Operating System Android 10   My Question or Issue My spotify app still has no lyrics for all songs even it is currently t...

lia864

Casual Listener

568 Views

2 replies

0 likes

  • 568 Views
  • 2 replies
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Superuser Contribution [mobile App] skip button for fast forward/back 10 ou 15sec needed since years !

PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy S10+Operating SystemAndroid 11 My Question: Is it so difficult to implement this feature ?People ask for it since years in the community forum and I don't understand why it's not developped by Spotify...

Visitor

Plan Premium Country Switzerland Device Samsung Galaxy S10+ Operating System Android 11   My Question:   Is it so difficult to implement this feature ? People ask for it since y...

CarlosE

Spotify Legend

842 Views

1 replies

0 likes

  • 842 Views
  • 1 replies
  • 0 likes