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Lyrics doesn't work in my account

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Lyrics doesn't work in my account

 Plan

Premium

Country

Spain

Device

Xiaomi Mi A3

Operating System

Android one (Android 11)

 

My Question or Issue

Lyrics doesn't appear in when logged into my account, but when I use another account they do. I tried reinstalling and rebooting like 20 times in 4 months and it doesn't fix. I'm paying 10€ every month and this makes me so disappointed.

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Accepted Solutions
Marked as solution

Hey there @Jromancha

 

Thanks for reaching out about this here in the Community. 

 

First up, we'd recommend logging out and then logging back in two times in a row. It sounds a bit odd, but it forces a sync between the account and your device. 

 

In case this doesn't help, we suggest reaching out to our Support team through any of these channels, so they can take a look at your account and give you a hand with this.

Hope this is useful. If you need a hand with anything else, the Community is here for you.

EniModerator
Help others find this answer and click "Accept as Solution".
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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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1 Reply
Marked as solution

Hey there @Jromancha

 

Thanks for reaching out about this here in the Community. 

 

First up, we'd recommend logging out and then logging back in two times in a row. It sounds a bit odd, but it forces a sync between the account and your device. 

 

In case this doesn't help, we suggest reaching out to our Support team through any of these channels, so they can take a look at your account and give you a hand with this.

Hope this is useful. If you need a hand with anything else, the Community is here for you.

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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