Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
194409 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
535586 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
439017 Views
565 replies
37 likes
PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S10Operating SystemAndroid 12Spotify Version8.7.18.1138 My Question or IssueI am frequently in locations where I cannot stream music, so being offline with downloaded songs is my only way of listen...
Plan Premium Country United Kingdom Device Samsung Galaxy S10 Operating System Android 12 Spotify Version 8.7.18.1138 My Question or Issue I am frequently in locations wher...
Moderator
582 Views
1 replies
1 likes
My Question or IssueWhenever I try to listen to my playlist, Spotify plays other songs that are NOT in my playlist. I am very annoyed, I tried many things recommended in order to fix this problem, but the problem is still not fixed. I just want to li...
My Question or Issue Whenever I try to listen to my playlist, Spotify plays other songs that are NOT in my playlist. I am very annoyed, I tried many things recommended in order to fix this problem, ...
Spotify Legend
446 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceLG G6Operating SystemAndroid 9 My Question or IssueI was able to use Spotify to play music in my phone in the local file playlist, however, that function stopped working 3 days ago.I've tried the following solutions:1. R...
Plan Premium Country Canada Device LG G6 Operating System Android 9 My Question or Issue I was able to use Spotify to play music in my phone in the local file playlist, howev...
Moderator
1122 Views
5 replies
0 likes
PlanPremiumCountryItalyDevicesamsung galaxy s9Operating Systemandroid 10 My Question or IssueHi in the past few days I've noticed some issues using spotify, in particular liked songs don't sync between mobile and desktop and also the "following" coun...
Plan Premium Country Italy Device samsung galaxy s9 Operating System android 10 My Question or Issue Hi in the past few days I've noticed some issues using spotify, in particular lik...
Moderator
646 Views
1 replies
0 likes
PlanPremiumCountryFinlandDeviceSony Xperia 5 IIIOperating SystemLatest android 12 My Question or IssueWhen I installed Spotify from Play-store and started it, I'm unable to play any songs. It just hangs.I have tried each of these steps:Uninstall/Inst...
Plan Premium Country Finland Device Sony Xperia 5 III Operating System Latest android 12 My Question or Issue When I installed Spotify from Play-store and started it, I'm unable to p...
Moderator
1056 Views
5 replies
1 likes
hi! when i disconnect the galaxy buds, spotify automatically start playing a song. how can I prevent it? I use a galaxy s22 (android).
hi! when i disconnect the galaxy buds, spotify automatically start playing a song. how can I prevent it? I use a galaxy s22 (android).
Spotify Legend
547 Views
1 replies
0 likes
Spotify PremiumUS Samsung Galaxy s10eAndroid 11 and 12 Ever since Coldplay's album "Music of the Spheres" was released, when I try to listen to the album on Spotify with Android Auto, it inevitably ends up crashing Android Auto somehow. The songs wil...
Spotify Premium US Samsung Galaxy s10e Android 11 and 12 Ever since Coldplay's album "Music of the Spheres" was released, when I try to listen to the album on Spotify with Android...
Moderator
1393 Views
1 replies
0 likes
PlanPremiumCountry DeviceXiaomi Mi A3Operating SystemAndroid 10 My Question or IssueWhen sharing Lyrics to Instagram/twitter, the song is missing the title and the sharing is bugged, any solutions ? When I got the feature, this was not happening, and...
Plan Premium Country Device Xiaomi Mi A3 Operating System Android 10 My Question or Issue When sharing Lyrics to Instagram/twitter, the song is missing the title and the shari...
Moderator
627 Views
3 replies
0 likes
I have a Samsung note 20 5g and gear s3 watch. Both are up to date and spotify is up to date. I have a constant problem where the controls in the app and notification bar are gone. I cannot pause or skip music. The only way to stop the music is to fo...
I have a Samsung note 20 5g and gear s3 watch. Both are up to date and spotify is up to date. I have a constant problem where the controls in the app and notification bar are gone. I cannot pause or ...
Regular
1704 Views
9 replies
0 likes
PlanPremiumCountryUSA(in mexico currently) DeviceSamsung Galaxy 10+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueA random device is connected to my spotify. I changed my password and I signed out of everywhere. I am not ...
Plan Premium Country USA(in mexico currently) Device Samsung Galaxy 10+ Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue A random de...
Spotify Legend
412 Views
1 replies
0 likes
PlanPremiumCountryNorwayDeviceNote 20 ultraOperating SystemAndroid (latest update) My Question or IssueSwipe to queue not working, link added with video of issue. https://www.reddit.com/r/truespotify/comments/tdas1i/what_am_i_doing_wrong_note_20_ultr...
Plan Premium Country Norway Device Note 20 ultra Operating System Android (latest update) My Question or Issue Swipe to queue not working, link added with video of issue. h...
Roadie
7831 Views
4 replies
0 likes
PlanPremium familyCountryITALYDeviceSamsung Galaxy 9 plusOperating SystemAndroid OreoMy Question or IssueI can not understand why Spotify don't shows on available devices my Samsung Buds bluethoot headphones. In fact I can listen music from ALL other...
Plan Premium family Country ITALY Device Samsung Galaxy 9 plus Operating System Android Oreo My Question or Issue I can not understand why Spotify don't shows on available devices my Sa...
Spotify Legend
9956 Views
5 replies
0 likes
PlanPremiumCountryTurkeyDeviceSamsung S20+Operating SystemLatest version of Android My Question or IssueI have my songs at the SD card. Whenever Spotify receives an update, after first phone restart Spotify downloads all songs again to phone and I'll...
Plan Premium Country Turkey Device Samsung S20+ Operating System Latest version of Android My Question or Issue I have my songs at the SD card. Whenever Spotify receives an u...
Spotify Legend
388 Views
1 replies
0 likes
Since I updated my one plus 9 to android 12 I can't open the Spotify app when I have my bluetooth earplugs (Bose quite comfort) connected to my phone. When pressing the Spotify app I see the logo and then the app closes itself.
Since I updated my one plus 9 to android 12 I can't open the Spotify app when I have my bluetooth earplugs (Bose quite comfort) connected to my phone. When pressing the Spotify app I see the logo and...
Casual Listener
2945 Views
2 replies
0 likes
PlanPremiumCountryMalaysiaDevice(Samsung A70)Operating System(Android 11) My Question or IssueHi, the lyrics doesn't show up in my mobile phone. I've sync my Spotify through all my others devices (Laptop and TV). The lyrics does show up in my laptop ...
Plan Premium Country Malaysia Device (Samsung A70) Operating System (Android 11) My Question or Issue Hi, the lyrics doesn't show up in my mobile phone. I've sync my Spotify through ...
Moderator
2091 Views
5 replies
0 likes
PlanPremiumCountrySweden DeviceSamsung mobile phone My Question or IssueThe speed on podcasts is superfast. How do I get it back to normal?
Plan Premium Country Sweden Device Samsung mobile phone My Question or Issue The speed on podcasts is superfast. How do I get it back to normal?
Casual Listener
358 Views
1 replies
0 likes
I changed to a new phone and my favorites and my premium account is gone....help!
I changed to a new phone and my favorites and my premium account is gone....help!
Moderator
430 Views
1 replies
0 likes
I have downloaded a bunch of songs on Spotify on Android and I have the com.spotify.music folder backed up. How do I make my new phone switch to microSD storage, and discover these downloaded songs once I replace the com.spotify.music folder, instead...
I have downloaded a bunch of songs on Spotify on Android and I have the com.spotify.music folder backed up. How do I make my new phone switch to microSD storage, and discover these downloade...
Spotify Star
1343 Views
1 replies
0 likes
PlanPremiumCountryUkraine DeviceSamsung Galaxy M31sOperating SystemAndroid 11 Hi there! I have long created a topic that the Cyrillic font is different from the Latin font. I was told that "different devices use different preloaded Cyrillic fonts as ...
Plan Premium Country Ukraine Device Samsung Galaxy M31s Operating System Android 11 Hi there! I have long created a topic that the Cyrillic font is different from the Latin fo...
1084 Views
0 replies
1 likes
"Pay full attention to the road" you say... ...but removing car view means you have to concentrate harder on the smaller interface. The logic is moronic.Ever since You advertised "Car Thing" it has been gone. What's even worse is you still have offic...
"Pay full attention to the road" you say... ...but removing car view means you have to concentrate harder on the smaller interface. The logic is moronic. Ever since You advertised "Car Thing" it h...
Newbie
2260 Views
6 replies
7 likes
