Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118396 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
238577 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
599487 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
492032 Views
581 replies
42 likes
PlanPremiumCountryNODeviceHUAWEI P smart 2019Operating SystemAndroid 10 My Question or IssueWhen looking at lyrics while playing playing a song, the sync of the lyrics is a bit too quick (about half a second to a second) when using the android app, w...
Plan Premium Country NO Device HUAWEI P smart 2019 Operating System Android 10 My Question or Issue When looking at lyrics while playing playing a song, the sync of the lyrics is a b...
Newbie
2098 Views
3 replies
0 likes
PlanPremiumCountryCanadaDevice(Oneplus 7 pro GM1925)Operating System(Android 10) My Question or IssueWhen I enhance a playlist the three dot menu disappears until I un enhance and I can't shuffle play the playlist after enhancing.
Plan Premium Country Canada Device (Oneplus 7 pro GM1925) Operating System (Android 10) My Question or Issue When I enhance a playlist the three dot menu disappears until I un enhanc...
Community Legend
1751 Views
1 replies
1 likes
PlanPremium CountryUSA DeviceSamsung Galaxy S8 Operating SystemAndroid 9, One UI 1 Spotify Version8.7.22.1125 My Question or IssueOn my phone, some of the local files in my playlist seem to randomly turn gray, you can still select/play the track norm...
Plan Premium Country USA Device Samsung Galaxy S8 Operating System Android 9, One UI 1 Spotify Version 8.7.22.1125 My Question or Issue On my phone,...
Casual Listener
608 Views
2 replies
0 likes
I just change my phone to a Poco P3, and once I downloaded Spotify, the application is considered as the web browser. Which means I can't have access to my own playlist, can't choose my own music, etc. Any luck on that ?
I just change my phone to a Poco P3, and once I downloaded Spotify, the application is considered as the web browser. Which means I can't have access to my own playlist, can't choose my own music, et...
Spotify Legend
426 Views
1 replies
0 likes
the songs only play for one sec and then it goes to the next song, the same thing will happen but then if It goes to ads it will play but then you cant hear the song.
the songs only play for one sec and then it goes to the next song, the same thing will happen but then if It goes to ads it will play but then you cant hear the song.
Moderator
499 Views
1 replies
0 likes
I recently upgraded phones (Samsung S22) and noticed that a feature I use a lot, the "Remove from this playlist" option is missing from the song card/canvas/whatever you call the popup with the album art, scrub bar, and lyrics. It was avaliable on my...
I recently upgraded phones (Samsung S22) and noticed that a feature I use a lot, the "Remove from this playlist" option is missing from the song card/canvas/whatever you call the popup with the album...
Moderator
1625 Views
1 replies
1 likes
PlanPremiumCountrySwitzerland HTC10Android 8.0.0 When I try titles from Dire Straits, nothing happens.
Plan Premium Country Switzerland HTC10 Android 8.0.0 When I try titles from Dire Straits, nothing happens.
Spotify Legend
1882 Views
9 replies
0 likes
PlanPremiumCountryPolandOperating SystemAndroid Pie My Question or IssueWhile playing music volume randomly goes up to the maximum and song is glitching. It can be quite dangerous for earphones users (me). I had this problem few times before an updat...
Plan Premium Country Poland Operating System Android Pie My Question or Issue While playing music volume randomly goes up to the maximum and song is glitching. It can be quite dangerou...
Moderator
1069 Views
5 replies
1 likes
Crossfade is not on, please help.
Crossfade is not on, please help.
Spotify Legend
757 Views
1 replies
0 likes
It's took the money out of my account but didn't update spotify
It's took the money out of my account but didn't update spotify
Moderator
307 Views
1 replies
0 likes
when i bought premium it stopped working/loading
when i bought premium it stopped working/loading
Moderator
406 Views
1 replies
0 likes
I joined and went premium 2 says ago, because Amazon broke theirs, and doesn't seem interested in fixing it. Yesterday and the day before, the web player worked fine, except for the .5 to 1.5 minutes it usually tool to buffer the first song. But afte...
I joined and went premium 2 says ago, because Amazon broke theirs, and doesn't seem interested in fixing it. Yesterday and the day before, the web player worked fine, except for the .5 to 1....
290 Views
0 replies
0 likes
(Spotify version 8.7.22.1125 - Android 12)First off, the "Now Playing" tab keeps disappearing resulting in me having to quit and open the app again. This seems to mess with the background playing functionality too. Second, the app doesn't seem to get...
(Spotify version 8.7.22.1125 - Android 12) First off, the "Now Playing" tab keeps disappearing resulting in me having to quit and open the app again. This seems to mess with the background playing f...
Moderator
586 Views
1 replies
1 likes
Normally I can listen to anything on Spotify if my phone is near my watch, meaning I can control what I'm listening too on my watch. Now this isn't working, Spotify appears to freeze in the mobile app if I try to do this. Spotify app does work if I d...
Normally I can listen to anything on Spotify if my phone is near my watch, meaning I can control what I'm listening too on my watch. Now this isn't working, Spotify appears to freeze in the mobile ap...
Spotify Legend
353 Views
1 replies
0 likes
It says that the update for spotify doesnt match local app signature
It says that the update for spotify doesnt match local app signature
Moderator
518 Views
1 replies
0 likes
App continuosly crashes in the middle of songs on Android. Will not work in the background either, crashes even faster. Have cleared cache and reinstalled the app but nothing has changed.
App continuosly crashes in the middle of songs on Android. Will not work in the background either, crashes even faster. Have cleared cache and reinstalled the app but nothing has changed.
Spotify Legend
364 Views
1 replies
0 likes
Al querer utilizar la opción de agregar canciones en una playlist si aparece el listado pero al seleccionar la canción no se reproducen los audios. Todo lo demas si funciona en la playlist.
Al querer utilizar la opción de agregar canciones en una playlist si aparece el listado pero al seleccionar la canción no se reproducen los audios. Todo lo demas si funciona en la playlist.
Moderator
390 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceSamsung Galaxy ZFold 3Operating SystemAndroid 12 My Question or IssueI've been having this aggravating issue for a few months now and finally had enough of it.Sometimes, usually after I connect to Bluetooth, I will select a ...
Plan Premium Country US Device Samsung Galaxy ZFold 3 Operating System Android 12 My Question or Issue I've been having this aggravating issue for a few months now and finally had en...
Moderator
667 Views
3 replies
0 likes
Spotify has moved the queue Button from the bottom right of the now playing screen. Now it's a two step process to get to my queue, which I use constantly. Is this from a new update? Why is Spotify making the user interface less user friendly? How ca...
Spotify has moved the queue Button from the bottom right of the now playing screen. Now it's a two step process to get to my queue, which I use constantly. Is this from a new update? Why is Spotify m...
Visitor
14023 Views
14 replies
28 likes
Hey, I cannot control my phones spotify from galaxy watch 4 classic. When I click on the watch "your phone" nothing happens. It just stays on watch playback.
Hey, I cannot control my phones spotify from galaxy watch 4 classic. When I click on the watch "your phone" nothing happens. It just stays on watch playback.
Spotify Legend
933 Views
1 replies
0 likes
