song not woking

[Bxbyitzel12]

the songs only play for one sec and then it goes to the next song, the same thing will happen but then if It goes to ads it will play but then you cant hear the song.

[OscarDC]

Hey @Bxbyitzel12,

Thank you for reaching out to the Community and welcome. We moved your post from Music chat to the help boards as its content fits better here.

Sometimes, the cache stored in your device could affect the proper performance of the app. We'd first recommend performing a clean reinstall of the app. This is often an overlooked step, but it can be helpful to get rid of any corrupted files that might be causing issues.

If the issue persists, could you include in your next response the make, model and OS version of your device, along with the Spotify version you're currently running? This will give us a better look at the issue to help you further.

We'll be waiting for your response.