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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6946 Views

0 replies

7 likes

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Superuser Contribution Music wouldn't play, reinstalled, now I can't log in

PlanFamilyCountryGermanyDeviceSamsung J6 I opened Spotify this morning and tried to play music but nothing would play. I could see the songs but nothing happened when I clicked on them. It also wouldn't load albums or playlists. I have been having pr...

Casual Listener

Plan Family Country Germany Device Samsung J6   I opened Spotify this morning and tried to play music but nothing would play. I could see the songs but nothing happened when I clicked on ...

Alex

Spotify Legend

852 Views

6 replies

0 likes

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Superuser Contribution Can you make it possible for me to listen to my music?

I don't have premium so my stuff us on shuffle which isn't much if a problem. But I would prefer to pick what song to start with at least as I have a whole playlist to calm myself down with if I have a panic attack but in order for it to work I need ...

Visitor

I don't have premium so my stuff us on shuffle which isn't much if a problem. But I would prefer to pick what song to start with at least as I have a whole playlist to calm myself down with if I have...

Novy

Moderator

866 Views

1 replies

0 likes

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Superuser Contribution Deleted account

My google account had been deleted for some cause and I couldn't login into it, I had the the right password and email but it showed an error saying wrong email/pass, I contacted spotify support regarding this issue, they told that they could only he...

Visitor

My google account had been deleted for some cause and I couldn't login into it, I had the the right password and email but it showed an error saying wrong email/pass, I contacted spotify support rega...

Jeremy

Spotify Legend

380 Views

1 replies

0 likes

  • 380 Views
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Superuser Contribution Album art on lock screen sometimes not working

PlanPremiumCountry DeviceLG v60Operating SystemAndroid 11 My Question or IssueThe album art on my lock screen sometimes won't show when I play music from spotify. It works if I change the song on the lock screen and rarely if I change it in the app. ...

Visitor

  Plan Premium Country   Device LG v60 Operating System Android 11   My Question or Issue The album art on my lock screen sometimes won't show when I play music from spotify...

Jeremy

Spotify Legend

1935 Views

1 replies

0 likes

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Superuser Contribution I want you to update the UI of the Android App

PlanPremiumCountryJapan DeviceXPERIA 1IIOperating SystemAndroid 11 My Question or IssueLast year, the UI for the iOS version of the album and playlist screens changed.But the Android version still has the old UI.I want Android to implement a beautifu...

Regular

Plan Premium Country Japan   Device XPERIA 1II Operating System Android 11   My Question or Issue Last year, the UI for the iOS version of the album and playlist screens changed....

flox44

Regular

1503 Views

2 replies

3 likes

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Superuser Contribution Genius Behind the Lyrics removed?

My Question or IssueWas the Genius Behind the Lyrics feature removed from the mobile app? If so, when? It doesn't seem to be there anymore with songs that ARE showing it on Roku and/or Chromecast (Chromecast shows it on more songs than Roku). Just wo...

Composer

  My Question or Issue Was the Genius Behind the Lyrics feature removed from the mobile app?  If so, when?  It doesn't seem to be there anymore with songs that ARE showing it on Roku...

itsmarshyy

Visitor

8449 Views

7 replies

1 likes

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Superuser Contribution [Android][Playlists] Ransom

I will not be held to ransom by you adding songs I don't want or are broken and stop my playlist until I skip them or the sound quality is so bad it hurts my ears while only allowing 6 skips forcing me to use them is unacceptable it is for this reaso...

Visitor

I will not be held to ransom by you adding songs I don't want or are broken and stop my playlist until I skip them or the sound quality is so bad it hurts my ears while only allowing 6 skips forcing ...

Novy

Moderator

877 Views

1 replies

0 likes

Android
Playlists
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Superuser Contribution Recently played shortcuts

Hi all! Something has really really been bugging me recently I mainly use Spotify on my phone a Samsung galaxy s10 has anybody else noticed the shortcuts at the top of the home page is no longer updating? It used to update regularly but it's been stu...

Music Fan

Hi all!    Something has really really been bugging me recently I mainly use Spotify on my phone a Samsung galaxy s10 has anybody else noticed the shortcuts at the top of the home page is...

CarlosE

Spotify Legend

520 Views

3 replies

0 likes

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Superuser Contribution Issues with streaming music and clicking on playlists and artists

PlanPremiumCountryRomaniaDeviceSamsung Galaxy S8+Operating SystemAndroid 9 My Question or IssueSo what's been happening since the last update (version 8.6.24.918) I've been experiencing some problems with streaming songs and clicking on playlists/ars...

Visitor

Plan Premium Country Romania Device Samsung Galaxy S8+ Operating System Android 9   My Question or Issue So what's been happening since the last update (version 8.6.24.918) I've been e...

Eni

Moderator

358 Views

1 replies

0 likes

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Superuser Contribution Still you didn't fixed the un-downloading issues

still after note 4 age and hundreds of complains you failed to fix the main premium feature, downloads what are disappearing PlanPremiumCountryGreeceDeviceSamsung Galaxy S20ULTRA, Samsung Galaxy S7 edge, PX5 Operating SystemAndroid 10, Android 8, And...

Casual Listener

still after note 4 age and hundreds of complains you failed to fix the main premium feature, downloads what are disappearing   Plan Premium Country Greece Device Samsung Galaxy S20ULTRA, ...

TimPod

Casual Listener

651 Views

3 replies

0 likes

downloads randomly lost
Undownloading
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Superuser Contribution [Android] Spotify randomly showing in notifications on phone

I am using a Samsung Galaxy S20, Android 11, and the most recent version of Spotify in the play store: 8.6.24.918 (new as of May 3, 2021).I typically close Spotify completely when I am not using it to save battery. However, I have noticed recently th...

Visitor

I am using a Samsung Galaxy S20, Android 11, and the most recent version of Spotify in the play store: 8.6.24.918 (new as of May 3, 2021). I typically close Spotify completely when I am not using ...

Alex

Spotify Legend

1063 Views

2 replies

3 likes

Android
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Superuser Contribution Spotify Connect Glitches about 12 seconds into each track.

Plan PremiumCountryUKDeviceSamsung S20eOperating SystemAndroid(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, I have recently purchased first HI Fi with integrated Spotify Connect. I am using phone to control this from the Spotify app...

Casual Listener

Plan  Premium Country UK Device Samsung S20e Operating System Android (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, I have recently purchased first HI F...

Novy

Moderator

466 Views

3 replies

0 likes

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Superuser Contribution Logout and forgot storage after phone restart

I have some issue after restart in android 11 in samsung a70 When i restart my phone i saw spotify is log out from my account and i always after downloading new musics put it in offline mode for decrease my wifi usage.you know that if spotify sets to...

Regular

I have some issue after restart in android 11 in samsung a70  When i restart my phone i saw spotify is log out from my account and i always after downloading new musics put it in offline mode&n...

Alex

Spotify Legend

821 Views

1 replies

0 likes

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Superuser Contribution endless time counter

PlanPremiumCountryUkraineDeviceSamsung Galaxy S9+Operating SystemAndroid 10 My Question or Issuemy problem is that when you minimize the application and then stop the music, sometimes the time counter does not stop until I enter the application again

Regular

  Plan Premium Country Ukraine Device Samsung Galaxy S9+ Operating System Android 10   My Question or Issue my problem is that when you minimize the application and then sto...

Dian

Spotify Legend

1129 Views

7 replies

0 likes

Android 10
Issues
Playback issue
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Songs won't play in sorted order

PlanPremiumCountryNetherlands DeviceMotorola G(8)Operating SystemAndroid My Question or IssueThe songs in my playlist won't play in their sorted order (Recently added, newest songs at the top) but the other way around. If I play the most recently add...

Visitor

Plan Premium Country Netherlands   Device Motorola G(8) Operating System Android   My Question or Issue The songs in my playlist won't play in their sorted order (Recently added,...

AdamDamon

Community Legend

518 Views

1 replies

1 likes

Sorted order
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Superuser Contribution Android Auto playlist sorting

My Question or IssueWhere Spotify on Android now has complete flexibility as to how you want to have your library sorted, Android Auto went in the opposite direction. It now puts last played folders on the top and does the same with the playlists in ...

Roadie

My Question or Issue Where Spotify on Android now has complete flexibility as to how you want to have your library sorted, Android Auto went in the opposite direction. It now puts last played folder...

Miller01

Casual Listener

1986 Views

5 replies

15 likes

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Solved!!Superuser Contribution Android app won't download songs

Spotify has stopped downloading songs though it informs me that they are presently being downloaded. I can rule out problems with a lack of disc space on the sd card nor have I reached the 10,000 songs limit. My internet connection is stable. Yet, wh...

Regular

Spotify has stopped downloading songs though it informs me that they are presently being downloaded. I can rule out problems with a lack of disc space on the sd card nor have I reached the 10,000 son...

Ver

Spotify Legend

3939 Views

3 replies

0 likes

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Solved!!Superuser Contribution Not possible to play playlist in order of most recently added since May 3 update

Plan: PremiumCountry: USADevice: Samsung Galaxy S9Operating System: Android 10My Question or IssueSince the May 3 update, in the Android App, if I sort my playlist by most recently added (3 dots->sort playlist->recently added up arrow), the most rece...

Casual Listener

Plan: Premium Country: USA Device: Samsung Galaxy S9 Operating System: Android 10 My Question or Issue Since the May 3 update, in the Android App, if I sort my playlist by most recently a...

SimpleFix

Casual Listener

2113 Views

4 replies

4 likes

Android
playlist order
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Solved!!Superuser Contribution Current song status not shown correctly

PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating SystemAndroidMy Question or IssueNEXT SONG PLAYS,BUT SONG FROM A WHILE AGO'S METADATA IS STILL SHOWING. CORRECT QUEUE IS SHOWN THOUGHAs you can see below the song I was listening to ~20 minutes a...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S10 Operating System Android My Question or Issue NEXT SONG PLAYS,BUT SONG FROM A WHILE AGO'S METADATA IS STILL SHOWING. CORRECT QUEUE IS SHOWN...

Jeremy

Spotify Legend

600 Views

1 replies

0 likes

Glitch
  • 600 Views
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Solved!!Superuser Contribution discover weekly & release rader not syncing between desktop & mobile device

PlanPremiumCountrybelgiumDevice(xiaomi mi8)Operating System( Android ) My Question or Issuesince the new UI these spotify lists don't sync to my mobile device. On the desktop i removed the songs i don't want to see anymore, but on my cellphone they s...

Roadie

Plan Premium Country belgium Device (xiaomi mi8) Operating System ( Android )   My Question or Issue since the new UI these spotify lists don't sync to my mobile device. On the desktop...

Alex

Spotify Legend

1358 Views

11 replies

0 likes

Mobile
  • 1358 Views
  • 11 replies
  • 0 likes