Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
210037 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
559968 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
462493 Views
575 replies
39 likes
The sound of the music comes from both the headphones and the phone's hoparlor. I don't want this to happen when I'm listening to music and it's going to ruin my musical quality. I'd like to ask that it be done.
The sound of the music comes from both the headphones and the phone's hoparlor. I don't want this to happen when I'm listening to music and it's going to ruin my musical quality. I'd like to ask that...
273 Views
0 replies
0 likes
I've had spotify for years but over the last couple of weeks it seems to crash randomly, and when it crashes and I reboot it up I lose the ability to pause media, or skip songs etc - that whole hud doesn't appear and when I click play, media will pla...
I've had spotify for years but over the last couple of weeks it seems to crash randomly, and when it crashes and I reboot it up I lose the ability to pause media, or skip songs etc - that whole hud d...
Moderator
1479 Views
9 replies
2 likes
I can't stop the music. All notifications are enabled in settings, but I still don't see them
I can't stop the music. All notifications are enabled in settings, but I still don't see them
Spotify Legend
533 Views
3 replies
0 likes
there's frequently no play bar and I do have a Samsung, and I saw that's an ongoing issue. however I'm also having trouble over the past two days where any song- including downloaded songs- will just pause randomly or skip a few seconds in, and it's ...
there's frequently no play bar and I do have a Samsung, and I saw that's an ongoing issue. however I'm also having trouble over the past two days where any song- including downloaded songs- will just...
Spotify Legend
444 Views
1 replies
3 likes
Me están cobrando el plan premium ya me lo debitaron de mi tarjeta... Que hago para activarlo
Me están cobrando el plan premium ya me lo debitaron de mi tarjeta... Que hago para activarlo
Moderator
300 Views
1 replies
0 likes
Intente meter el código y me decía que no era válido, la compra la realice el día de ayer
Intente meter el código y me decía que no era válido, la compra la realice el día de ayer
Spotify Legend
336 Views
1 replies
0 likes
.
.
Spotify Legend
317 Views
1 replies
0 likes
I've had the "No Internet Connection Available despite having an internet connection" bug constantly for over 24 hours at this point. I have logged out of all devices and logged back in, I've uninstalled and reinstalled the app, disabled my VPN, enab...
I've had the "No Internet Connection Available despite having an internet connection" bug constantly for over 24 hours at this point. I have logged out of all devices and logged back in, I've uninsta...
Moderator
1037 Views
3 replies
0 likes
Descargo las cánciones para modo offline muestra la flecha verde luego pongo en modo offline y no la puedo escuchar sólo puede escuchar con conexión a internet ayuda gracias
Descargo las cánciones para modo offline muestra la flecha verde luego pongo en modo offline y no la puedo escuchar sólo puede escuchar con conexión a internet ayuda gracias
Moderator
5966 Views
7 replies
0 likes
Le bouton ne fonctionne pas
Le bouton ne fonctionne pas
307 Views
0 replies
0 likes
I am a senior, and not aware of my choices, now that I have Spotify premium, thanks.
I am a senior, and not aware of my choices, now that I have Spotify premium, thanks.
Moderator
575 Views
1 replies
0 likes
Hallo,1. Problem, starte ich die App fängt diese sofort an Titel herunter zu laden und es dauert ewig bis dieser Vorgang abgeschlossen ist.2. Problem, sobald ich Kopfhörer benutze (Bluetooth oder Kabel) kommen ständig Unterbrechungen bei den Titeln. ...
Hallo, 1. Problem, starte ich die App fängt diese sofort an Titel herunter zu laden und es dauert ewig bis dieser Vorgang abgeschlossen ist. 2. Problem, sobald ich Kopfhörer benutze (Bluetooth oder...
Moderator
2711 Views
1 replies
0 likes
Spoiler (Highlight to read) PlanPremiumCountryUkDevice Samsung Galaxy S20Operating System My Question or Issue When I play something from a playlist the shuffle button has disappeared from the now playing. However once I press the big green triangle ...
Plan Premium Country Uk Device Samsung Galaxy S20 Operating System My Question or Issue When I play something from a playlist the shuffle button has disa...
Moderator
2832 Views
13 replies
0 likes
PlanFreeCountryIndiaDeviceRedmi Note 11Operating SystemAndroid 12 My Question or Issue
Plan Free Country India Device Redmi Note 11 Operating System Android 12 My Question or Issue
Spotify Legend
386 Views
1 replies
0 likes
Spotify keeps playing random songs on my phone at night. I do not have an alarm set. I have a Google pixel 6 pro. I have tried uninstalling and reinstalling Spotify. Also logging out and back in.
Spotify keeps playing random songs on my phone at night. I do not have an alarm set. I have a Google pixel 6 pro. I have tried uninstalling and reinstalling Spotify. Also logging out and back in.
Moderator
2238 Views
1 replies
0 likes
Over, now I think he signed up for a free month to Spotify. How do I stop him
Over, now I think he signed up for a free month to Spotify. How do I stop him
Spotify Legend
348 Views
1 replies
0 likes
Asi bought a new one plus 9 pro I got 6 months free subscription and now i charged 119 ruppes today
Asi bought a new one plus 9 pro I got 6 months free subscription and now i charged 119 ruppes today
Spotify Legend
609 Views
1 replies
0 likes
I've had Spotify for about 5 months, and about a week ago it stopped allowing me to add or remove songs from my liked playlist. When I click the like button, it just says "Added to Liked playlist" but when I go to the playlist, it doesn't show up. I ...
I've had Spotify for about 5 months, and about a week ago it stopped allowing me to add or remove songs from my liked playlist. When I click the like button, it just says "Added to Liked playlist" bu...
Spotify Legend
1433 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy J3Operating SystemAndroid 9Spotify Version8.5.25.894 My Question or IssueI cannot access my queue. The button is in the bottom right but it is greyed out. When I click it nothing happens. I habd already do...
Plan Premium Country Canada Device Samsung Galaxy J3 Operating System Android 9 Spotify Version 8.5.25.894 My Question or Issue I cannot access my queue. The button is in the botto...
Spotify Legend
3642 Views
13 replies
0 likes
I have been having issues trying to play Spotify directly on my watch without connecting Bluetooth headphones. Before I would use it on my Galaxy Watch 2 Active but it seems I have issues with the Galaxy 4 Classic. Is there a reason for not being abl...
I have been having issues trying to play Spotify directly on my watch without connecting Bluetooth headphones. Before I would use it on my Galaxy Watch 2 Active but it seems I have issues with ...
694 Views
0 replies
1 likes
