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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6863 Views

0 replies

7 likes

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Superuser Contribution Car mode only in the car option issues

I am not sure if anyone else is having the same issue. But it is getting really annoying to have to constantly turn off car mode when I'm not in the car. I do love the car mode function but lately it's failing to recognize when I'm in the car and whe...

Casual Listener

I am not sure if anyone else is having the same issue. But it is getting really annoying to have to constantly turn off car mode when I'm not in the car. I do love the car mode function but lately it...

Eni

Moderator

928 Views

3 replies

1 likes

Android
bug
car mode
  • 928 Views
  • 3 replies
  • 1 likes

Superuser Contribution [SOLVED] Notification / Bluetooth Not Updating

DeviceSamsung Galaxy S10Operating SystemAndroid My Question or IssueThis is an issue I have resolved today and am going to explain what the issue is and how to potentially resolve it on your end as well. Lately I have noticed that the notification on...

Casual Listener

Device Samsung Galaxy S10 Operating System Android   My Question or Issue This is an issue I have resolved today and am going to explain what the issue is and how to potentially resolve it...

pando_off

Casual Listener

3118 Views

4 replies

3 likes

  • 3118 Views
  • 4 replies
  • 3 likes

Superuser Contribution Spotify doesn't load at all, not even an error

PlanPremiumCountryU.S.DeviceSamsung Galaxy S8Operating SystemAndroid My Question or IssueI've had this app for a long time and have had no trouble with it until the newest update. I've tried uninstalling, updating everything, cleaning the cache of th...

Visitor

Plan Premium Country U.S. Device Samsung Galaxy S8 Operating System Android    My Question or Issue I've had this app for a long time and have had no trouble with it until the new...

Ver

Spotify Legend

806 Views

8 replies

0 likes

  • 806 Views
  • 8 replies
  • 0 likes

No "Local Files" options for Android devices

PlanPremiumCountryUSDeviceMotorola G6Operating SystemAndroid My Question or IssueI have noticed that on desktops and iOS devices that there is a category for Local Files under the settings menu, however, on android devices, there is no category. Spot...

Casual Listener

Plan Premium Country US Device Motorola G6 Operating System Android   My Question or Issue I have noticed that on desktops and iOS devices that there is a category for Local Files unde...

Emilia_8

Community Legend

3239 Views

5 replies

0 likes

Android
local files
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  • 0 likes

Superuser Contribution [Android][Radio] Give us back the radio!!

I have been premium member for a long time, this app USED to be the best music app there was. I'm not going to get into all the irritating updates you guys have been rolling out that NO ONE likes or wanted. Bring back the radio option you just took d...

Visitor

I have been premium member for a long time, this app USED to be the best music app there was. I'm not going to get into all the irritating updates you guys have been rolling out that NO ONE likes or ...

CarlosE

Spotify Legend

973 Views

1 replies

0 likes

Android
Radio
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  • 0 likes

Superuser Contribution Notifications don't update

PlanPremiumCountryGermany DeviceGalaxy S21Operating SystemAndroid 11 App version 8.6.26.897 My Question or IssueLately (probably the last week) I've noticed the Spotify persistent notification doesn't update. It appears once, with the track you're pl...

Music Fan

Plan Premium Country Germany   Device Galaxy S21 Operating System Android 11   App version 8.6.26.897     My Question or Issue Lately (probably the last week) I've n...

LiveTrash

Casual Listener

1650 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Spotify slow, freezes, no internet connection, cant search

PlanPremium (Student)CountryNLDeviceLG V30 (H930)Operating SystemAndroid 9 My Question or IssueHi,My Spotify is unbelievably slow when starting up. It regularly freezes upon searching for artist or states that internet connection is lost (despite me ...

Regular

  Plan Premium (Student) Country NL Device LG V30 (H930) Operating System Android 9   My Question or Issue Hi, My Spotify is unbelievably slow when starting up. It regularly fre...

CarlosE

Spotify Legend

4483 Views

11 replies

1 likes

  • 4483 Views
  • 11 replies
  • 1 likes

Solved!!Superuser Contribution Unable to Like Songs

My Question or IssueHi, after the new update that was put out on the Google Play Store this week I have been unable to like any songs in the app. I have cleared the cache for the app but that hasn't made any difference. I am able to search for songs/...

Regular

My Question or Issue Hi, after the new update that was put out on the Google Play Store this week I have been unable to like any songs in the app. I have cleared the cache for the app but that hasn'...

Jeremy

Spotify Legend

756 Views

3 replies

0 likes

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Superuser Contribution On Spotify Connect, mobile version stays on one track

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10+Operating SystemWindows 10 My Question or IssueWhen I'm listening on Spotify Connect, the PC switches to the next track and the queue keeps going. However, my mobile device stays on the previous...

Regular

Plan Premium Country United States Device Samsung Galaxy S10+ Operating System Windows 10   My Question or Issue When I'm listening on Spotify Connect, the PC switches to the next trac...

Skellingtor97

Music Fan

1492 Views

9 replies

3 likes

  • 1492 Views
  • 9 replies
  • 3 likes

Superuser Contribution [Android][Playlists] Mobile app's "recently played" should link to playlists

Hello.I have a suggestion on Android app "recently played" feature. Let me use an example (see attached .pdf):1, 2. I'm listening to a song from a playlist.3. I switch to something else.4. I want to get back to the previous playlist and song. I check...

Music Fan

Hello. I have a suggestion on Android app "recently played" feature. Let me use an example (see attached .pdf): 1, 2. I'm listening to a song from a playlist. 3. I switch to something else. 4. ...

Eni

Moderator

1589 Views

3 replies

0 likes

Android
Playlists
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  • 0 likes

[Android][Playlists] Playlist descriptions get cut off

Currently, at least on Android mobile, certain Playlist descriptions, including some made by Spotify, get cut off on the home screen, and there doesn't seem to be a way to read the full description of it, even after clicking into the Playlist. In fac...

Newbie

Currently, at least on Android mobile, certain Playlist descriptions, including some made by Spotify, get cut off on the home screen, and there doesn't seem to be a way to read the full description o...

837 Views

0 replies

0 likes

Android
Playlists
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Solved!!Superuser Contribution Spotify CRASHES when connected to a receiver and displaying the lyrics.

PlanPremiumCountryColombia, however I use a VPN sometimes. (I was not using it while the issue was happening) DeviceHuawei P20 ProOperating SystemAndroid 10 My Question or IssueI connect Spotify to a Yamaha R-N303 receiver, while connected, sometimes...

Casual Listener

Plan Premium Country Colombia, however I use a VPN sometimes. (I was not using it while the issue was happening)   Device Huawei P20 Pro Operating System Android 10   My Question ...

Eni

Moderator

2155 Views

6 replies

0 likes

app crashing
lyrics
receiver
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  • 6 replies
  • 0 likes

Superuser Contribution Local files cannot play

PlanPremiumCountryUSDeviceSamsung Galaxy S20Operating SystemAndroid My Question or IssueImported local files on my PC, adding the files to a play list, and downloaded the playlist. Except the files cannot be played as expected: the two songs I tested...

Newbie

Plan Premium Country US Device Samsung Galaxy S20 Operating System Android   My Question or Issue Imported local files on my PC, adding the files to a play list, and downloaded the pla...

Jeremy

Spotify Legend

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music wouldn't play, reinstalled, now I can't log in

PlanFamilyCountryGermanyDeviceSamsung J6 I opened Spotify this morning and tried to play music but nothing would play. I could see the songs but nothing happened when I clicked on them. It also wouldn't load albums or playlists. I have been having pr...

Casual Listener

Plan Family Country Germany Device Samsung J6   I opened Spotify this morning and tried to play music but nothing would play. I could see the songs but nothing happened when I clicked on ...

Alex

Spotify Legend

848 Views

6 replies

0 likes

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  • 6 replies
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Superuser Contribution Can you make it possible for me to listen to my music?

I don't have premium so my stuff us on shuffle which isn't much if a problem. But I would prefer to pick what song to start with at least as I have a whole playlist to calm myself down with if I have a panic attack but in order for it to work I need ...

Visitor

I don't have premium so my stuff us on shuffle which isn't much if a problem. But I would prefer to pick what song to start with at least as I have a whole playlist to calm myself down with if I have...

Novy

Moderator

865 Views

1 replies

0 likes

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Superuser Contribution Deleted account

My google account had been deleted for some cause and I couldn't login into it, I had the the right password and email but it showed an error saying wrong email/pass, I contacted spotify support regarding this issue, they told that they could only he...

Visitor

My google account had been deleted for some cause and I couldn't login into it, I had the the right password and email but it showed an error saying wrong email/pass, I contacted spotify support rega...

Jeremy

Spotify Legend

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album art on lock screen sometimes not working

PlanPremiumCountry DeviceLG v60Operating SystemAndroid 11 My Question or IssueThe album art on my lock screen sometimes won't show when I play music from spotify. It works if I change the song on the lock screen and rarely if I change it in the app. ...

Visitor

  Plan Premium Country   Device LG v60 Operating System Android 11   My Question or Issue The album art on my lock screen sometimes won't show when I play music from spotify...

Jeremy

Spotify Legend

1923 Views

1 replies

0 likes

  • 1923 Views
  • 1 replies
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Superuser Contribution I want you to update the UI of the Android App

PlanPremiumCountryJapan DeviceXPERIA 1IIOperating SystemAndroid 11 My Question or IssueLast year, the UI for the iOS version of the album and playlist screens changed.But the Android version still has the old UI.I want Android to implement a beautifu...

Regular

Plan Premium Country Japan   Device XPERIA 1II Operating System Android 11   My Question or Issue Last year, the UI for the iOS version of the album and playlist screens changed....

flox44

Regular

1498 Views

2 replies

3 likes

  • 1498 Views
  • 2 replies
  • 3 likes

Superuser Contribution Genius Behind the Lyrics removed?

My Question or IssueWas the Genius Behind the Lyrics feature removed from the mobile app? If so, when? It doesn't seem to be there anymore with songs that ARE showing it on Roku and/or Chromecast (Chromecast shows it on more songs than Roku). Just wo...

Composer

  My Question or Issue Was the Genius Behind the Lyrics feature removed from the mobile app?  If so, when?  It doesn't seem to be there anymore with songs that ARE showing it on Roku...

itsmarshyy

Visitor

8438 Views

7 replies

1 likes

  • 8438 Views
  • 7 replies
  • 1 likes