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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27903 Views
  • 59 replies
  • 23 likes
  • 27903 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870426 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870426 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24752 Views
  • 3 replies
  • 0 likes
  • 24752 Views
  • 3 replies
  • 0 likes

Superuser Contribution Bluetooth media control working intermittently on android

PlanPremiumCountryUK Device(Oneplus 6T)Operating System(Oxygen OS android 10)My Question or IssueAfter connecting any of my Bluetooth headphones to my phone the play pause, skip and volume buttons are very unreliable often not working at all. After I...

  • Casual Listener
  • Plan Premium Country UK  Device (Oneplus 6T) Operating System (Oxygen OS android 10) My Question or Issue After connecting any of my Bluetooth headphones to my phone the play pause, ski...
  • Alexandermoore
  • Casual Listener
  • 532 Views
  • 4 replies
  • 0 likes
  • 532 Views
  • 4 replies
  • 0 likes

Superuser Contribution Extremely low volume on Android App

PlanPremiumCountryBrazilDeviceSamsung J4+Operating SystemAndroid My Question or IssueUnfortunetely, Spotify is the only bad volume app. YouTube Music, Deezer, every other are fine and loud or audible. Spotify is too bad.

  • Music Fan
  • Plan Premium Country Brazil Device Samsung J4+ Operating System Android   My Question or Issue Unfortunetely, Spotify is the only bad volume app. YouTube Music, Deezer, every other are...
  • Ver
  • Spotify Legend
  • 438 Views
  • 1 replies
  • 0 likes
  • 438 Views
  • 1 replies
  • 0 likes

How to change colour of notification

PlanFreeCountryRussiaDeviceXiaomi Poco F1Operating SystemAndroid 10, MIUI 12.0.3 (latest available) I'm a member less than a year. It's always been bugging me the constantly changing notification which song is playing now. I don't really care if it's...

  • Visitor
  • Plan Free Country Russia Device Xiaomi Poco F1 Operating System Android 10, MIUI 12.0.3 (latest available)   I'm a member less than a year. It's always been bugging me the constantly ch...
  • Billy-J
  • Spotify Star
  • 1484 Views
  • 1 replies
  • 0 likes
  • Colour
  • 1484 Views
  • 1 replies
  • 0 likes

Superuser Contribution GO ONLINE TO SEE MENU

PlanPremiumCountry DeviceGALAXY S10Operating SystemANDROID 11 My Question or IssueI have done a removal restart and reinstall of the software - still get the error. Turned off batter optimization - still get the error. App has not worked correctly fo...

  • Music Fan
  •   Plan Premium Country   Device GALAXY S10 Operating System ANDROID 11   My Question or Issue I have done a removal restart and reinstall of the software - still get the err...
  • user-removed
  • Not applicable
  • 999 Views
  • 6 replies
  • 0 likes
  • 999 Views
  • 6 replies
  • 0 likes

[Android][Developer] The last thing you heard BUG

I have the Beta version of Spotify. Iam using Spotify on a S20+ Android device.everytime i go to the home page A pop up comes for the announcment The last thing you heard. On the right top site of home screen there is a button for the last songs i pl...

  • Casual Listener
  • I have the Beta version  of Spotify. Iam using Spotify on a S20+ Android device. everytime i go to the home page  A pop up comes for the announcment The last thing you heard. On the r...
  • user-removed
  • Not applicable
  • 312 Views
  • 1 replies
  • 0 likes
  • Android
    Developer
  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify freezes on startup and doesn't respond

PlanPremiumCountryTurkeyDeviceRedmi Note 8 ProOperating SystemMIUI Global 12.0.7 My Question or IssueWhen I run the Spotify App, everything freezes on Home screen (I've uploaded the SS),I can not press anything, cannot go to any sub menu or anything....

  • Casual Listener
  • Plan Premium Country Turkey Device Redmi Note 8 Pro Operating System MIUI Global 12.0.7   My Question or Issue When I run the Spotify App, everything freezes on Home screen (I've uploa...
  • Mihail
  • Spotify Legend
  • 1212 Views
  • 3 replies
  • 0 likes
  • spotify freeze
  • 1212 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't see lyrics in mobile

PlanPremiumCountryArgentinaDeviceSamsung Galaxy A21Operating SystemAndroid 10 My Question or IssueHi! I can´t see the lyrics of songs that I do see the lyrics on the desktop app.I've tried reinstalling the app but it didn't work.

  • Casual Listener
  • Plan Premium Country Argentina Device Samsung Galaxy A21 Operating System Android 10   My Question or Issue Hi! I can´t see the lyrics of songs that I do see the lyrics on the desktop ...
  • CarlosE
  • Moderator
  • 600 Views
  • 4 replies
  • 0 likes
  • Android 10
    galaxy a21
    lyrics
  • 600 Views
  • 4 replies
  • 0 likes

New playlist names are broken

Hi,I like to add songs or albums to new playlists from my Android device. I like that the newly created playlists have the same name as the song or the album. But since a few weeks ago, I've had to name the new playlist to create. If I click on the I...

  • Regular
  • Hi, I like to add songs or albums to new playlists from my Android device. I like that the newly created playlists have the same name as the song or the album. But since a few weeks ago, I've had to...
  • jesserundle
  • Visitor
  • 785 Views
  • 1 replies
  • 2 likes
  • 785 Views
  • 1 replies
  • 2 likes

Superuser Contribution Playlist search doesn't scroll beyond 12 songs in any album

PlanFreeCountry India DeviceRedmi Note 4 Operating SystemMIUI version: 11.0.2Android: 7.0 My Question or IssueI have an issue with Spotify playlist search bar. When I search for an artist's discography through regular search, I can see all the songs ...

  • Casual Listener
  •   Plan Free Country India   Device Redmi Note 4   Operating System MIUI version: 11.0.2 Android: 7.0   My Question or Issue I have an issue with Spotify playlist se...
  • aarti2
  • Casual Listener
  • 571 Views
  • 4 replies
  • 0 likes
  • 12 albums
    12 songs
    adding songs in playlist
    android Spotify app
    Playlist scroll
    Playlist search
  • 571 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify stops pmayibg music ever 2 or 3 minutes

I have been a spotify premium subscribe for a long time. Recently, I noticed that spotify stops playing music, mid song, every 2 or 3 minutes. Spotify cannot finish more than 1 or 2 songs consecutively without stopping playback. This occurs on both d...

  • Casual Listener
  • I have been a spotify premium subscribe for a long time. Recently, I noticed that spotify stops playing music, mid song, every 2 or 3 minutes. Spotify cannot finish more than 1 or 2 songs consecutive...
  • Jeremy
  • Spotify Legend
  • 508 Views
  • 3 replies
  • 3 likes
  • 508 Views
  • 3 replies
  • 3 likes

Broken song

PlanPremiumCountryArgentinaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi! I´ve reported a song that is glitched in the app two months ago but no one has communi...

  • Casual Listener
  •   Plan Premium Country Argentina Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue H...
  • Billy-J
  • Spotify Star
  • 513 Views
  • 3 replies
  • 0 likes
  • abandon
    broken
    Glitch
  • 513 Views
  • 3 replies
  • 0 likes

Music download

If own an android phone. I used to be able to choose my SD card as the location for the downloaded songs. For some reason I don't have that option anymore. I updated the app and even reinstalled it but I still can't choose. Does anyone have an idea h...

  • Newbie
  • If own an android phone. I used to be able to choose my SD card as the location for the downloaded songs. For some reason I don't have that option anymore. I updated the app and even reinstalled it b...
  • NervHQ
  • Newbie
  • 432 Views
  • 1 replies
  • 0 likes
  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution songs do not continue on Onkyo ncp-302 with Spotify Connect

PlanPremiumCountryNetherlandsDeviceWindows 10 pc, Huawei p40 , Oppo Reno 5Operating SystemAndroid , Windows 10 My Question or IssueSince two weeks when i am listening to my 3 connected Onkyo NCP 302 in a group with Spotify connect the next songs keep...

  • Regular
  • Plan Premium Country Netherlands Device Windows 10 pc, Huawei p40 , Oppo Reno 5 Operating System Android , Windows 10   My Question or Issue Since two weeks when i am listening to my 3...
  • Eni
  • Moderator
  • 2938 Views
  • 13 replies
  • 0 likes
  • 2938 Views
  • 13 replies
  • 0 likes

Superuser Contribution Shuffle mode activates itself

PlanPremiumCountryAustriaDevicePixel 4Operating SystemAndroid 11 Shuffle mode seems to be activating itself constantly. Regularly when I listen to an album I notice that shuffle is activated, although I never consciously did that. When I manually dea...

  • Casual Listener
  • Plan Premium Country Austria Device Pixel 4 Operating System Android 11   Shuffle mode seems to be activating itself constantly. Regularly when I listen to an album I notice that shuffl...
  • Ver
  • Spotify Legend
  • 516 Views
  • 3 replies
  • 2 likes
  • 516 Views
  • 3 replies
  • 2 likes

New Your Library view

Spotify has introduced a new version of Your Library to mobile users of the iOS and Android apps. Come on over to the main Community thread to get an overview of what's new and share your feedback: New Your Library view (iOS & Android)

  • Spotify Star
  • Spotify Star
  • Spotify has introduced a new version of Your Library to mobile users of the iOS and Android apps.    Come on over to the main Community thread to get an overview of what's new and share...
  • 4343 Views
  • 0 replies
  • 3 likes
  • 4343 Views
  • 0 replies
  • 3 likes

Superuser Contribution Spotify Android crashes when hiding song in offline mode

I love the new hide the song from playlist feature. It's a great way to hone in on the best songs in New Music UK for example. Alas, its current implementation is buggy. It works fine in online mode. It's very slow, with the three dot context menu op...

  • Casual Listener
  • I love the new hide the song from playlist feature. It's a great way to hone in on the best songs in New Music UK for example. Alas, its current implementation is buggy. It works fine in online mode....
  • Jeremy
  • Spotify Legend
  • 458 Views
  • 1 replies
  • 0 likes
  • bug
    Bug Playlist
    Offline modus
  • 458 Views
  • 1 replies
  • 0 likes

Superuser Contribution Still having problems with Spotify Connect and Android

Plan: PremiumCountry: ArgentinaDevices: Macbook Pro late 2016, Android Redmi 7Operating Systems: MacOS 11.2, Android 10 After https://community.spotify.com/t5/Ongoing-Issues/Progress-bar-issue-with-Spotify-Connect-on-Android/idc-p/5192616#M114747 it ...

  • Regular
  • Plan: Premium Country:  Argentina Devices: Macbook Pro late 2016, Android Redmi 7 Operating Systems: MacOS 11.2, Android 10     After   https://community.spoti...
  • user-removed
  • Not applicable
  • 479 Views
  • 2 replies
  • 0 likes
  • 479 Views
  • 2 replies
  • 0 likes

can't see lyrics option

PlanPremiumCountryusaDeviceoneplus 8Operating Systemh2os 11, Android 11 My Question or IssueI'm a member of Spotify alpha, but I can't see the lyrics option.

  • Visitor
  • Plan Premium Country usa Device oneplus 8 Operating System h2os 11, Android 11   My Question or Issue I'm a member of Spotify alpha, but I can't see the lyrics option. 
  • Billy-J
  • Spotify Star
  • 411 Views
  • 1 replies
  • 0 likes
  • 411 Views
  • 1 replies
  • 0 likes

Superuser Contribution Links not working

PlanFreeCountryPakistan Device, Samsung Galaxy a51 Operating System Android 10 My Question or Issue I'm trying to open a link for a podcast but it's just sending me to the home screen of the app and isn't doing anything else this is the link I'm tryi...

  • Visitor
  •   Plan Free Country Pakistan  Device , Samsung Galaxy a51  Operating System  Android 10   My Question or Issue   I'm trying to open a link for a podcast but ...
  • CarlosE
  • Moderator
  • 557 Views
  • 1 replies
  • 0 likes
  • 557 Views
  • 1 replies
  • 0 likes

Superuser Contribution From Google assistant, plays wrong version of song when artist included

asking Google assistant to play songs often plays the wrong one by default as previously reported, and example "play wanna be sedated" seems to randomly play one of the 3 versions. However even worse asking 'play I wanna be sedated by the remones" wi...

  • Visitor
  • asking Google assistant to play songs often plays the wrong one by default as previously reported, and example "play wanna be sedated" seems to randomly play one of the 3 versions.    How...
  • horntm
  • Roadie
  • 872 Views
  • 2 replies
  • 0 likes
  • Google Assistant
    wrong song
  • 872 Views
  • 2 replies
  • 0 likes