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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

386119 Views

544 replies

34 likes

Account
Free
  • 386119 Views
  • 544 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7994 Views

0 replies

7 likes

  • 7994 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution cant see lyrics on android

PlanPremiumCountryU.S.A.DeviceSamsung Galaxy Note 9Operating SystemLatest (whatever it is) My Question or IssueDespite having done a thorough uninstall and following all of the guides I am unable to see lyrics. I am able to see Genius Behind the Lyri...

Newbie

Plan Premium Country U.S.A. Device Samsung Galaxy Note 9 Operating System Latest (whatever it is)   My Question or Issue Despite having done a thorough uninstall and following all of t...

Alex

Spotify Legend

625 Views

1 replies

0 likes

  • 625 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Mobile][Discover] A button that allows you to play randomised music in the music style u like.

It should be a nice feature that allows u to listen to randomised music but in your style. Like when a playslist ends random music begins to play but just a button that allows you to do that without you have to listen to a playslist.

Newbie

It should be a nice feature that allows u to listen to randomised music but in your style. Like when a playslist ends random music begins to play but just a button that allows you to do that without ...

Eni

Moderator

440 Views

1 replies

0 likes

Mobile
  • 440 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android Auto] Artist info is not displayed

PlanPremiumDeviceOneplus 8 Pro, Jeep Compass 4xe (2021)Operating SystemAndroid 11 (Oxygen OS 11.0.10.10.IN11BA), Android Auto (7.1.614574-release), Spotify (8.7.0.1147) My IssueWhen I use spotify over a wired android auto connection in my car, the ar...

Music Fan

Plan Premium Device Oneplus 8 Pro, Jeep Compass 4xe (2021) Operating System Android 11 (Oxygen OS 11.0.10.10.IN11BA), Android Auto (7.1.614574-release), Spotify (8.7.0.1147)   My Issue W...

Elena

Moderator

2755 Views

10 replies

0 likes

android auto
artist
  • 2755 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution App Suddenly Stopped Working

PlanPremiumCountryUSADeviceSamsung Galaxy 9Operating SystemMost recent android update My Question or IssueAs of 2 days ago my app completed stopped working only on my phone. Using the web browser spotify still works on a phone chrome browser, and usi...

Visitor

Plan Premium Country USA Device Samsung Galaxy 9 Operating System Most recent android update   My Question or Issue As of 2 days ago my app completed stopped working only on my pho...

maxfield034

Casual Listener

4385 Views

2 replies

1 likes

  • 4385 Views
  • 2 replies
  • 1 likes

Unable to play or view music

PlanPremiumDeviceMotorola moto g6Operating SystemAndroid 9My Question or IssueAttempting to open an album or playlist page results in either a black screen, or shows a loading screen endlessly. I have tried the following in order to resolve this issu...

Casual Listener

Plan Premium Device Motorola moto g6 Operating System Android 9 My Question or Issue Attempting to open an album or playlist page results in either a black screen, or shows a loading screen ...

Amay

Spotify Star

712 Views

3 replies

0 likes

  • 712 Views
  • 3 replies
  • 0 likes

Superuser Contribution Already played podcast episodes won't disappear from the pull down bar

PlanPremiumCountryGermanyDeviceSamsung Galaxy A22Operating SystemAndroid 11 My Question or IssueIn the pull down bar that's in my notification area there are four already finished podcast episodes that I'd really like to get rid of. some of them have...

Newbie

Plan Premium Country Germany Device Samsung Galaxy A22 Operating System Android 11   My Question or Issue In the pull down bar that's in my notification area there are four already fin...

CarlosE

Spotify Legend

3852 Views

6 replies

0 likes

  • 3852 Views
  • 6 replies
  • 0 likes

Superuser Contribution Enhance button not showing up!!

PlanPremiumCountryMy main account is a UK account and I am in Australia at the moment so the test account I made was AustralianDeviceOnePlus Nord 2 5G Operating SystemAndroid 11 My Question or IssueI don't know why my main account won't show the enha...

Casual Listener

Plan Premium Country My main account is a UK account and I am in Australia at the moment so the test account I made was Australian Device OnePlus Nord 2 5G  Operating System Android 11&nb...

JonahTweed

Casual Listener

2196 Views

6 replies

0 likes

Enhance button
frustrated
  • 2196 Views
  • 6 replies
  • 0 likes

Superuser Contribution [Mobile] Block/Hide Artists on Spotify Playlists and Release Radar

The release of Friday's Release Radar is one of my favorite parts of the week and has been for about 5 years now. Within the last year or two, a change was made where you can no longer hide particular artists permanently from your playlist. For examp...

Regular

The release of Friday's Release Radar is one of my favorite parts of the week and has been for about 5 years now.  Within the last year or two, a change was made where you can no longer hide par...

NordicHector

Regular

2354 Views

10 replies

6 likes

Mobile
  • 2354 Views
  • 10 replies
  • 6 likes

Superuser Contribution Multiple Ongoing Issues with Playback (Stopping, Now Playing Bar and Lock Screen Controls Missing)

For months now I have been unable to solve the following three very annoying issues with playback. I have repeatedly tried all the “standard” fixes I found browsing the forums and searching online: full reinstall, clear cache, log out, restart, etc. ...

Regular

For months now I have been unable to solve the following three very annoying issues with playback. I have repeatedly tried all the “standard” fixes I found browsing the forums and searching online: f...

Yordan

Moderator

710 Views

1 replies

2 likes

  • 710 Views
  • 1 replies
  • 2 likes

Play/pause not working with Rayban Smart Glasses

PlanPremiumCountryUnited KingdomDeviceGoogle Pixel 6Operating SystemAndroid 12 My Question or IssueSo I just got the new Rayban smart glasses, and they have a 'touchpad' on the side to play/pause and skip tracks. This function works perfectly for You...

Casual Listener

  Plan Premium Country United Kingdom Device Google Pixel 6 Operating System Android 12   My Question or Issue So I just got the new Rayban smart glasses, and they have a 'to...

Hydez17

Casual Listener

94722 Views

1 replies

1 likes

  • 94722 Views
  • 1 replies
  • 1 likes

Amazon Echo freezes after 3 songs

PlanPremiumCountryUnited StatesDeviceG8X ThinQAmazon Echo Dot (3rd gen)Windows 10 PCOperating SystemAndroid 10Windows 10 My Question or IssueWithin the last week I have found that my Alexa Echo devices are only able to play 3 songs before freezing up...

Visitor

Plan Premium Country United States Device G8X ThinQ Amazon Echo Dot (3rd gen) Windows 10 PC Operating System Android 10 Windows 10   My Question or Issue Within the last week I have...

user-removed

Not applicable

779 Views

1 replies

1 likes

  • 779 Views
  • 1 replies
  • 1 likes

Losing Volume Control with Chromecast

Well, my problem of Chromecast randomly disconnecting with Spotify stopped with latest update (to Spotify) - but I'm experiencing another isue: I frequently lose volume control on my phone. For instance, I’ll try turning the music down and notice I’m...

Gig Goer

Well, my problem of Chromecast randomly disconnecting with Spotify stopped with latest update (to Spotify) - but I'm experiencing another isue: I frequently lose volume control on my phone. &n...

psgpremium

Music Fan

39130 Views

68 replies

39 likes

  • 39130 Views
  • 68 replies
  • 39 likes

Superuser Contribution [Android][Browse] avoid phone lock while in Spotify, like it happens in navigation apps as Waze lock

On some of my devices where I run Spotify and we enjoy to read the song lyrics it could be useful to have an option to avoid the screen lock: in android we don't find any option to do that

Casual Listener

On some of my devices where I run Spotify and we enjoy to read the song lyrics it could be useful to have an option to avoid the screen lock: in android we don't find any option to do that

Eni

Moderator

635 Views

3 replies

1 likes

Android
Browse
  • 635 Views
  • 3 replies
  • 1 likes

Solved!! STILL LACKING BASIC FEATURES FOR ANDROID. THE ANDROID DEVELOPMENT TEAM IS ACTUALLY USELESS

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Thank god for swipe to queue finally being added. Good work spotify!

Casual Listener

Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo,    Thank god for swipe to queue finally being ad...

ankinker

Casual Listener

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify locking phone screen when a new song starts playing

PlanFreeCountryUnited StatesDeviceGoogle Pixel 3aOperating SystemAndroid 11 Beta My Question or IssueWhen using the Spotify mobile app, every time a new song starts playing when the Spotify app is currently being looked at, my phone screen turns off,...

Visitor

Plan Free Country United States Device Google Pixel 3a Operating System Android 11 Beta   My Question or Issue When using the Spotify mobile app, every time a new song starts playing w...

kevinb2

Visitor

5604 Views

14 replies

4 likes

  • 5604 Views
  • 14 replies
  • 4 likes

Solved!!Superuser Contribution Lyrics not showing

PlanPremiumCountryHong Kong DeviceSamsung S10Operating SystemAndroid 12, One UI 4 My Question or IssueI can never see the lyrics on my phone under any song. Even when I followed the procedure on the spotify help website, it just never worked. Whereas...

Casual Listener

Plan Premium Country Hong Kong  Device Samsung S10 Operating System Android 12, One UI 4   My Question or Issue I can never see the lyrics on my phone under any song. Even when I...

Alex

Spotify Legend

1105 Views

3 replies

1 likes

Android
lyrics
  • 1105 Views
  • 3 replies
  • 1 likes

Solved!! Suddenly no longer able to download music to phone?

PlanPremiumCountryUSDevicemoto x4Operating SystemAndroid 9/pie My Question or IssueI've been using Spotify for awhile and this is a new problem. I'm unable to download any playlists - they get stuck in the grey waiting to download phase. It is only o...

Casual Listener

Plan Premium Country US Device moto x4 Operating System Android 9/pie   My Question or Issue I've been using Spotify for awhile and this is a new problem. I'm unable to download any...

felidaea

Casual Listener

882 Views

2 replies

1 likes

  • 882 Views
  • 2 replies
  • 1 likes

Superuser Contribution [Android][Your Library] Wrong album playing?

Added Mozart Great Mass in C Minor, Suzuki with Bach Collegium Japan, but it plays the Messiah! Is this an error or punishment for having a free account?

Newbie

Added Mozart Great Mass in C Minor, Suzuki with Bach Collegium Japan, but it plays the Messiah! Is this an error or punishment for having a free account? 😉  

Eni

Moderator

440 Views

1 replies

0 likes

Android
Your Library
  • 440 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Lite Downloads not working - even with Wifi

PlanFree/PremiumCountrySouth AfricaDeviceXiomi Redmi 9COperating SystemAndroid My Question or IssueI am using Spotify Lite and it has been working fine until a few weeks ago.First the problem was, my albums/playlists show the green arrow for download...

Newbie

  Plan Free/Premium Country South Africa Device Xiomi Redmi 9C Operating System Android   My Question or Issue I am using Spotify Lite and it has been working fine until a few we...

Yordan

Moderator

3549 Views

1 replies

0 likes

  • 3549 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems searching music on spotify app

Whenever I search on Spotify it only searches for downloaded music. It does this both when I use Wi-Fi and data and it's really annoying. I tried uninstalling and reinstalling, restarting my device, and turning on and off the offline mode. Anyone hav...

Newbie

Whenever I search on Spotify it only searches for downloaded music. It does this both when I use Wi-Fi and data and it's really annoying. I tried uninstalling and reinstalling, restarting my device, ...

Sarnix

Newbie

9562 Views

13 replies

13 likes

  • 9562 Views
  • 13 replies
  • 13 likes