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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7133 Views

0 replies

7 likes

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Superuser Contribution No internet connection

I tried everything and I'm just about to just cancel my subscribtion. I'm paying for premium without being able to use it on my phone. It does that when I'm on mobile data and on wifi. When I reinstall the app it works for about 30 minutes before it ...

Visitor

I tried everything and I'm just about to just cancel my subscribtion. I'm paying for premium without being able to use it on my phone. It does that when I'm on mobile data and on wifi.    ...

Alex

Spotify Legend

437 Views

1 replies

0 likes

  • 437 Views
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Superuser Contribution Shortcut for adding all the songs from one playlist to another

PlanPremiumCountryIndiaDeviceSamsung Galaxy M02Operating SysteAndroid v10 My Question or IssueHi team, just wanted to know if there is a way/short cut to copy songs from one playlist to other. Also, is there a way wherein the user can select all the ...

Gig Goer

Plan Premium Country India Device Samsung Galaxy M02 Operating Syste Android v10   My Question or Issue Hi team, just wanted to know if there is a way/short cut to copy songs from one ...

Ver

Spotify Legend

1158 Views

1 replies

0 likes

  • 1158 Views
  • 1 replies
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Superuser Contribution Spotify doesnt always auto play when my car connects.

PlanPremium - TrialCountryAustraliaDeviceSamsung A71Operating SystemAndroid My Question or Issue I seem to have 2 or 3 problems. 1. Spotify seems to bug out because sometimes when I start my car and the blue tooth tries to kick in but the display say...

Visitor

Plan Premium - Trial Country Australia Device Samsung A71 Operating System Android   My Question or Issue   I seem to have 2 or 3 problems.   1. Spotify seems to bug out b...

Jeremy

Spotify Legend

621 Views

1 replies

0 likes

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Superuser Contribution Spotify on Android is broken for me

PlanFreeCountryUnited StatesDeviceSamsung Galaxy J7 Crown Operating SystemAndroid 9 "Pie" My Question or IssueI cannot get Spotify on Android to work at all this week... When I start up the app, Spotify will sometimes lock up almost immediately, forc...

Casual Listener

Plan Free Country United States Device Samsung Galaxy J7 Crown  Operating System Android 9 "Pie"   My Question or Issue I cannot get Spotify on Android to work at all this week......

Novy

Moderator

836 Views

1 replies

0 likes

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Solved!!Superuser Contribution [Android]Please add category "Discovered on" in mobile app

PlanFree/PremiumCountryPLDeviceHTC U11Operating SystemAndroid 9.0 My Question or IssueI have a suggestion, As we know, there is a category "Discovered on" on artists Page, via the desktop app.Would you please implement this feature in mobile version?...

Composer

Plan Free/Premium Country PL Device HTC U11 Operating System Android 9.0   My Question or Issue I have a suggestion, As we know, there is a category "Discovered on" on artists Page, vi...

Novy

Moderator

482 Views

1 replies

0 likes

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  • 1 replies
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Shuffle play text changed to black

PlanPremiumCountryCanadaDeviceS21Operating SystemAndroid 11 My Question or IssueThe issue is the "Shuffle Play" text turned black.  

Regular

Plan Premium Country Canada Device S21 Operating System Android 11   My Question or Issue The issue is the "Shuffle Play" text turned black.    

OLDJayTheXXVII

Regular

756 Views

2 replies

0 likes

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Superuser Contribution Lyrics in Family Plan

PlanPremiumCountryMexicoDeviceRealme 6 ProOperating SystemAndroid My Question or IssueMy account is not showing lyrics, I created a new account and works just well. I was wondering if there's a way to make it work with my old account and in case ther...

Casual Listener

Plan Premium Country Mexico Device Realme 6 Pro Operating System Android   My Question or Issue My account is not showing lyrics, I created a new account and works just well. I was wo...

Mario

Spotify Legend

854 Views

3 replies

0 likes

Android
Family Plan
lyrics
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Superuser Contribution My Tablet says "No internet connection available" on PdaNet hotspot.

PlanFamily CountryUSADeviceONN 10.1" Tablet ProOperating SystemAndroid 10 My Question or IssueSpotify always is offline when I'm on my PdaNet hotspot, It doesn't go offline on my mobile hotspot (which I have a limited amount of data on so I have to u...

Visitor

Plan Family  Country USA Device ONN 10.1" Tablet Pro Operating System Android 10   My Question or Issue Spotify always is offline when I'm on my PdaNet hotspot, It doesn't go offl...

Alex

Spotify Legend

2517 Views

1 replies

0 likes

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Superuser Contribution Lock screen not able to skip

PlanPremiumCountryUSDeviceSamsung Galaxy S10Operating SystemAndroid Oreo My Question or IssueThe skip song button on the lock screen of my phone will not let me skip and is greyed out.

Casual Listener

Plan Premium Country US Device Samsung Galaxy S10 Operating System Android Oreo   My Question or Issue The skip song button on the lock screen of my phone will not let me skip and...

Ivan

Spotify Legend

634 Views

1 replies

0 likes

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Superuser Contribution Can't add to queue from S8 when listening on Mackbook Air

Plan/PremiumUSA Device S8, Macbook AirOperating System10.15.7 macos catalina - Android V9 listening on my downloaded app on Mackbook air and can't add to or edit queue from S8. Tried restart, reinstall.

Newbie

  Plan /Premium USA   Device  S8, Macbook Air Operating System 10.15.7 macos catalina - Android  V9   listening on my downloaded app on Mackbook air and can't add t...

Alex

Spotify Legend

371 Views

1 replies

0 likes

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Solved!!Superuser Contribution Android volume keys control Spotify instead of media

PlanPremiumCountryIsraelDeviceSamsung Galaxy S21 Ultra 5GOperating SystemAndroid My Question or IssueHey there,I have a very serious issue that need to be fixed ASAPwhen I'm playing music through spotify on other device (that is not my phone)spotify ...

Regular

Plan Premium Country Israel Device Samsung Galaxy S21 Ultra 5G Operating System Android   My Question or Issue Hey there, I have a very serious issue that need to be fixed ASAP w...

Jubudii

Newbie

17917 Views

18 replies

6 likes

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Superuser Contribution Queuing songs causes playback to stop

PlanPremiumCountryUKDeviceOppo A72Operating SystemColorOS When a track is queued, the track doesnt play and instead stops the rest of the playlist playing as well. If you play a different track directly after this happens it will play that song and t...

Gig Goer

Plan Premium Country UK Device Oppo A72 Operating System ColorOS   When a track is queued, the track doesnt play and instead stops the rest of the playlist playing as well. If you play ...

Ver

Spotify Legend

1431 Views

1 replies

0 likes

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Superuser Contribution NO FUNCIONAN LAS LETRAS EN SPOTIFY!!!

PlanPremiumCountryColombia Device(HP and moto g9 play and Huawei)Operating System(windows 10 home, android 10, android 5.) My Question or Issue:BUENAS TARDES.QUISIERA PEDIR UN CORDIAL SALUDO A TODA LA COMUNIDAD DE SPOTIFY Y SUS CREADORES EN MÚSICA Y ...

Casual Listener

Plan Premium Country Colombia  Device (HP and moto g9 play and Huawei) Operating System (windows 10 home, android 10, android 5.)   My Question or Issue: BUENAS TARDES. QUISIERA ...

CelinaToscano28

Visitor

29936 Views

12 replies

5 likes

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Superuser Contribution My music sound is altered on Spotify app

PlanFreeCountryNepalDeviceRedmi note 8 and redmi note 7 proOperating SystemAndroid 10 My Question or IssueI'm an artist and I have been distributing my music with distrokid for years now. It was always fine but my new single has its sound altered, ki...

Newbie

Plan Free Country Nepal Device Redmi note 8 and redmi note 7 pro Operating System Android 10   My Question or Issue I'm an artist and I have been distributing my music with distrokid f...

Mihail

Spotify Legend

623 Views

1 replies

0 likes

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Superuser Contribution [Android][Social] instagram different display-frame

what happened to old display of instagram stories it was basically just a square shaped frame why did you even change it it was awesome and now it sucks its like a cubey thing that i don't even know how to describe what it is. is there a way that i c...

Visitor

what happened to old display of instagram stories it was basically just a square shaped frame why did you even change it it was awesome and now it sucks its like a cubey thing that i don't even know ...

Eni

Moderator

1069 Views

2 replies

1 likes

Android
Social
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Nothing is loading anymore

PlanPremiumCountryGermanyDeviceDoogee S-60Operating SystemAndroid 7.0 My Question or IssueThis problem occurred after reseting my phone.In the Screenshots you can see my problem. I can login and open my favorited Playlists from the Home Screen but no...

Visitor

Plan Premium Country Germany Device Doogee S-60 Operating System Android 7.0   My Question or Issue This problem occurred after reseting my phone. In the Screenshots you can see my pr...

Billy-J

Spotify Star

610 Views

1 replies

0 likes

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Superuser Contribution Spotify not playing music or podcasts

PlanPremium DeviceLGV30Operating SystemAndroid 9.0 My Question or IssueI am unable to play podcasts or music on Spotify from my lgv30. When I select play, nothing happens, the audio does not play, or move on the time line. This occurring on all podca...

Regular

Plan Premium   Device LGV30 Operating System Android 9.0   My Question or Issue I am unable to play podcasts or music on Spotify from my lgv30. When I select play,  nothing ha...

Novy

Moderator

1169 Views

7 replies

2 likes

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  • 7 replies
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Superuser Contribution Unchanging reccomendations at top of home screen

PlanPremiumCountryCanadaDevicePixel 3aOperating SystemAndroid 11 My Question or IssueFor the last couple months, the same two items have appeared at the top of my home screen, even though I haven't listened to them since at least 2 months ago. These ...

Regular

Plan Premium Country Canada Device Pixel 3a Operating System Android 11   My Question or Issue For the last couple months, the same two items have appeared at the top of my home screen...

Alex

Spotify Legend

762 Views

5 replies

0 likes

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[Android][Other] Multiple now playing notifications

  Ever since I've started using Android Auto my phone has been reporting two separate now playing notifications. If I click play on the second notification it plays whatever song is on the first. It's like it's a glitched notification. Whenever I cle...

Newbie

    Ever since I've started using Android Auto my phone has been reporting two separate now playing notifications. If I click play on the second notification it plays whatever song is on the fi...

992 Views

0 replies

1 likes

Android
Other
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Superuser Contribution song art and title repeatedly stuck in the now playing screen

individualPremiumCanada Devicegalaxy s21 feOperating System8.6.26.897 My Question or Issuethis is a weird issue to explain, 1-5 different song art and titles get stuck in now playing, it will still play different songs but now playing will not displa...

Visitor

  individual Premium Canada   Device galaxy s21 fe Operating System 8.6.26.897   My Question or Issue this is a weird issue to explain, 1-5 different song art and titles get...

Jeremy

Spotify Legend

1152 Views

1 replies

0 likes

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