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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

  • 1030 Views
  • 0 replies
  • 4 likes

Superuser Contribution No lyrics on phone

PlanPremium familyCountryEnglandDeviceSamsung Galaxy 9 A20eOperating System Android My Question or IssueI have no lyrics. I have updated Spotify. Restarted and logged in and out of Spotify several times. Husband tried on his phone but didn't work.Ple...

  • Newbie
  • Plan Premium family Country England Device Samsung Galaxy 9 A20e Operating System   Android   My Question or Issue I have no lyrics.  I have updated Spotify. Restarted&...
  • Yordan
  • Moderator
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify switches to.my phone whenever I connect Bluetooth

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 6 ProOperating SystemAndroid 12 My Question or IssueMy wife uses our Spotify account to play music to sleep and on her way to work on her phone but if she has music playing then as soon as I connect a...

  • Newbie
  •   Plan Premium Country United States Device Google Pixel 6 Pro Operating System Android 12   My Question or Issue My wife uses our Spotify account to play music to sleep and on h...
  • Jeremy
  • Spotify Legend
  • 515 Views
  • 1 replies
  • 0 likes
  • 515 Views
  • 1 replies
  • 0 likes

Superuser Contribution La función de letras desapareció

PlanPremiumPaísMéxicoDispositivoPOCO X3Sistema operativoMIUI Global 12.5.4 Mi pregunta o problemaEn algún momento del 2021 cuando lanzaron la función, la tenía en mi celular y se veían las letras pero de la nada ya no se vieron y he intentado hacer t...

  • Newbie
  • Plan Premium País México Dispositivo POCO X3 Sistema operativo MIUI Global 12.5.4     Mi pregunta o problema En algún momento del 2021 cuando lanzaron la función, la tenía en mi ...
  • Jeremy
  • Spotify Legend
  • 752 Views
  • 1 replies
  • 0 likes
  • 752 Views
  • 1 replies
  • 0 likes

Superuser Contribution ahorro de datos

PlanFree/PremiumCountry Device: Moto g5 plus Operating Systemandroid 8.1 My Question or Issue mi problema es que no puedo desactivar la opcion de ahorro de datos, cada vez que intento sacarla se pone de vuelta automaticamente y me obliga a escuchar e...

  • Newbie
  • Plan Free/Premium Country   Device: Moto g5 plus   Operating System android 8.1   My Question or Issue  mi problema es que no puedo desactivar la opcion de ahorro de dat...
  • Kiril
  • Moderator
  • 916 Views
  • 4 replies
  • 1 likes
  • 916 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Play and pause button completely white

PlanPremium StudentCountryChileDeviceRedmi Note 10 ProOperating SystemAndroid 11 My Question or IssueAs the title says, the play and pause button appears completely white and I don't know how to fix it. I've tried a clean Spotify install but it didn'...

  • Casual Listener
  • Plan Premium Student Country Chile Device Redmi Note 10 Pro Operating System Android 11   My Question or Issue As the title says, the play and pause button appears completely white and...
  • Juako1
  • Casual Listener
  • 2325 Views
  • 2 replies
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  • 2325 Views
  • 2 replies
  • 0 likes

Superuser Contribution Lyrics not showing

PlanPremiumCountryCanadaDeviceSamsung Galaxy S7Operating SystemAndroid 8No lyrics are available for any song.

  • Casual Listener
  •   Plan Premium Country Canada Device Samsung Galaxy S7 Operating System Android 8 No lyrics are available for any song.    
  • Novy
  • Moderator
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Unable to accept Blend invite

PlanFree (other person) Premium (me)CountryUkraineDeviceBoth android phones. Mine is Google Pixel 3Operating SystemAndroid 12 My Question or IssueWhen trying to accept link by following the link generated by Blend feature it errors out with "Somethin...

  • Regular
  • Plan Free (other person) Premium (me) Country Ukraine Device Both android phones. Mine is Google Pixel 3 Operating System Android 12   My Question or Issue When trying to accept link b...
  • Loxer
  • Community Legend
  • 519 Views
  • 1 replies
  • 1 likes
  • 519 Views
  • 1 replies
  • 1 likes

Blend invite not working.

PlanPremiumCountryIndia DeviceOne Plus Nord Operating SystemAndroid 11 My Question or IssueI recieved a blend invite link from a friend but I can't access it... It just keeps showing something went wrong'... I tried sending the invite but they can't ...

  • Newbie
  • Plan Premium Country India   Device One Plus Nord   Operating System Android 11   My Question or Issue I recieved a blend invite link from a friend but I can't access it......
  • Loxer
  • Community Legend
  • 676 Views
  • 1 replies
  • 0 likes
  • 676 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't shuffle album anymore

PlanPremiumCountryPortugalDeviceXiaomi mi A2Operating SystemAndroid 10 My Question or IssueFor some weeks (or months) I can't shuffle albums anymore, even with shuffle selected in the now playing, when I click to play an album, it always disable shuf...

  • Newbie
  • Plan Premium Country Portugal Device Xiaomi mi A2 Operating System Android 10   My Question or Issue For some weeks (or months) I can't shuffle albums anymore, even with shuffle select...
  • Alex
  • Spotify Legend
  • 435 Views
  • 1 replies
  • 0 likes
  • 435 Views
  • 1 replies
  • 0 likes

Spotify Playlist Code & Cover Art Not Matching

PlanPremiumCountryU.S.DeviceGoogle Pixel 3 A XLOperating SystemAndroid 12 My Question or Issue The Spotify code, for my playlist that has cover art is not matching (in color) the cover art, which is not showing, when I go to the playlist options. Thi...

Screenshot_20220116-123753.png Screenshot_20220116-123805.png Screenshot_20220116-123835.png
  • Roadie
  • Plan Premium Country U.S. Device Google Pixel 3 A XL Operating System Android 12   My Question or Issue   The Spotify code, for my playlist that has cover art is not matching (in...
  • MattSuda
  • Spotify Star
  • 1799 Views
  • 3 replies
  • 0 likes
  • 1799 Views
  • 3 replies
  • 0 likes

Have different collaborative modes

My girlfriend and I recently made a playlsit together for just us two. She made the playlist and made me a collaborator. Sadly, someone unknown to us joined and put in songs we didn't want. She ended up kicking them out. I told her to private the pla...

  • Regular
  • My girlfriend and I recently made a playlsit together for just us two. She made the playlist and made me a collaborator. Sadly, someone unknown to us joined and put in songs we didn't want. She ended...
  • Loxer
  • Community Legend
  • 349 Views
  • 1 replies
  • 0 likes
  • Accessible
  • 349 Views
  • 1 replies
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Superuser Contribution Adding downloaded songs to other playlists (downloaded or non-downloaded) when offline

Spoiler (Highlight to read) PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy A71Operating SystemAndroid 11Spotify App Version: 8.6.88.1104My Question or IssueAdding songs from a downloaded playlist to another of my playlists (no matter if they are d...

  • Casual Listener
  •   Plan Premium Country Switzerland Device Samsung Galaxy A71 Operating System Android 11 Spotify App Version: 8.6.88.1104 My Question or Issue Adding songs from a downloaded playlist...
  • MafeG
  • Spotify Legend
  • 510 Views
  • 3 replies
  • 0 likes
  • 510 Views
  • 3 replies
  • 0 likes

After playlist is ended spotify plays suggested songs even when autoplay is off

I have free spotify. Whenever my playlist with 12 tracks from the same artist finishes, instead of playing it again spotify forces me to listen to 'suggested' songs and wont let me listen to whag I want to listen to. Please help, autoplay is off. I t...

  • Newbie
  • I have free spotify. Whenever my playlist with 12 tracks from the same artist finishes, instead of playing it again spotify forces me to listen to 'suggested' songs and wont let me listen to whag I w...
  • Demophrag
  • Newbie
  • 569 Views
  • 1 replies
  • 1 likes
  • 569 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify App prevents phone calls and messaging

Plan: PremiumCountry: USDevice: Samsung Note 4 (don't mock me)Operating System: Android Marshmallow (6.0.1)(EOL 2020)Service (and I use the term loosely): Verizon My Question or Issue:Failures:Could not make or receive phone calls. Sometime got messa...

  • Casual Listener
  • Plan: Premium Country: US Device: Samsung Note 4 (don't mock me) Operating System: Android Marshmallow (6.0.1)(EOL 2020) Service (and I use the term loosely): Verizon  My Que...
  • Eni
  • Moderator
  • 2428 Views
  • 3 replies
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  • 2428 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Bug: podcast filter resets when leaving app, but selection remains the same

Plan: PremiumCountry: USADevice: OnePlus5Operating System: Android 10Spotify Version: 8.6.66.22 (but problem has existed for a long time) My Question or IssueOn a podcast page, I can filter displayed episodes by "Downloads". I leave the app by clicki...

  • Regular
  • Plan: Premium Country: USA Device: OnePlus5 Operating System: Android 10 Spotify Version: 8.6.66.22 (but problem has existed for a long time)   My Question or Issue On a podcast page, I...
  • Eni
  • Moderator
  • 2202 Views
  • 12 replies
  • 0 likes
  • 2202 Views
  • 12 replies
  • 0 likes

[Connect] Fix connect bugs on Android. Fix chart covers bug on Android

1. Spotify connect works half time on Android. It you try to skip a few songs connect just stops working. You can see video about it here:https://twitter.com/harvasyuk/status/1459594876312596481?s=20 2. When phone is in Ukrainian language chart cover...

  • Visitor
  • 1. Spotify connect works half time on Android. It you try to skip a few songs connect just stops working.  You can see video about it here: https://twitter.com/harvasyuk/status/145959487631259...
  • 332 Views
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  • Connect
  • 332 Views
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Superuser Contribution [Android | OnePlus] Extreme lag in OxygenOS (device OnePlus7T Pro India ROM)

PlanPremiumCountryIndiaDeviceOnePlus 7T ProOperating SystemAndroid 10 (Spotify v 8.5.77.1043) My Question or IssueThere is a huge amount of lag and delay when using the Spotify app. Swipe actions for changing tracks results in stutters and animation ...

  • Newbie
  • Plan Premium Country India Device OnePlus 7T Pro Operating System Android 10 (Spotify v 8.5.77.1043)   My Question or Issue There is a huge amount of lag and delay when using the Spoti...
  • bmicraft
  • Newbie
  • 1295 Views
  • 3 replies
  • 0 likes
  • Android
    Oneplus
    oxygen os
  • 1295 Views
  • 3 replies
  • 0 likes

Superuser Contribution Downloading over cellular - Even with setting disabled

PlanPremiumCountryUSADeviceAndroidOperating SystemAndroid 10Spotify 8.6.2.774Android: 10 My Question or IssueI just noticed this because we've burnt thru 20+ gig of data this month. (Normal is 2-3). Spotify is downloading all my offline playlists ove...

  • Casual Listener
  • Plan Premium Country USA Device Android Operating System Android 10 Spotify 8.6.2.774 Android: 10     My Question or Issue I just noticed this because we've burnt thru 20+ gig ...
  • mkuenzi
  • Newbie
  • 1162 Views
  • 5 replies
  • 5 likes
  • 1162 Views
  • 5 replies
  • 5 likes

Superuser Contribution New Feature suggestion

Hey Spotify, hope your followers are increasing by day. So ,when i was listening a song , i liked a song so much such that i turned auto repeated currently playing song but later on i lost interest and to change to other song will need to go to playl...

  • Newbie
  • Hey Spotify, hope your followers are increasing by day. So ,when i was listening a song , i liked a song so much such that i turned auto repeated currently playing song but later on i lost interest a...
  • OscarDC
  • Moderator
  • 409 Views
  • 1 replies
  • 0 likes
  • 409 Views
  • 1 replies
  • 0 likes

Superuser Contribution Explicit filter not working on Android Spotify Connect

PlanPremiumCountryUKDeviceSamsung Note 8Operating SystemAndroid 9.0 My Question or IssueExplicit songs play even though explicit filter is enabled. I have my explicit filter enabled on my device. I play my music through an Amazon Echo. I have the pro...

  • Casual Listener
  • Plan Premium Country UK Device Samsung Note 8 Operating System Android 9.0   My Question or Issue Explicit songs play even though explicit filter is enabled.    I have my e...
  • Eni
  • Moderator
  • 944 Views
  • 4 replies
  • 0 likes
  • 944 Views
  • 4 replies
  • 0 likes