Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
395103 Views
546 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryAustralia DeviceSamsung Galaxy A31 Operating SystemAndroid 11 My Question or IssueI downloaded a library of music to listen to while I was away with no cellular access and only a WiFi with Spotify blocked. Whenever I attempted to lo...
Plan Premium Country Australia Device Samsung Galaxy A31 Operating System Android 11 My Question or Issue I downloaded a library of music to listen to while I was awa...
Spotify Legend
2234 Views
3 replies
1 likes
I was thinking, instead of having your liked songs playlist, maybe we could make it into a section of it's own. Like the home, search, and library sections. Because sometimes when I am in a place where I may not have much internet and I chose to play...
I was thinking, instead of having your liked songs playlist, maybe we could make it into a section of it's own. Like the home, search, and library sections. Because sometimes when I am in a place whe...
Casual Listener
514 Views
2 replies
0 likes
PlanPremiumCountryTurkeyDevice(Sony Xperia XZ F8331)Operating System(Android 8.0.0) My Question or IssueI logged out of the application and turned the phone off and on again, I entered the application again, the same did not fix it.
Plan Premium Country Turkey Device (Sony Xperia XZ F8331) Operating System (Android 8.0.0) My Question or Issue I logged out of the application and turned the phone off and on again,...
Regular
1283 Views
9 replies
0 likes
PlanPremiumCountryPakistanDeviceSamsung Galaxy Note 9Operating SystemAndroid 10 My Question or IssueI have had these issues for more than a month now, even after 3 updates, clean reinstall, they aren't solved.1. Whenever i open the app, it automatica...
Plan Premium Country Pakistan Device Samsung Galaxy Note 9 Operating System Android 10 My Question or Issue I have had these issues for more than a month now, even after 3 updates, c...
Moderator
662 Views
3 replies
0 likes
PlanPremiumDeviceSamsung Galaxy A52SOperating SystemOne UI 4.0 (Android 12) My Question or IssueSpotify keeps pausing randomly. With wi-fi or cellular on, Spotify randomly pauses every minute or so. It doesn't happen when you turn off internet connec...
Plan Premium Device Samsung Galaxy A52S Operating System One UI 4.0 (Android 12) My Question or Issue Spotify keeps pausing randomly. With wi-fi or cellular on, Spotify randomly pauses...
Spotify Legend
1547 Views
2 replies
0 likes
PlanPremiumCountryNetherlands DeviceSamsung Galaxy s10Operating System Android 12 My Question or IssueWhen I try to share a Spotify song and press the "More" button to share to something else than WhatsApp, Ig, Facebook or snapchat, I get the followi...
Plan Premium Country Netherlands Device Samsung Galaxy s10 Operating System Android 12 My Question or Issue When I try to share a Spotify song and press the "More"...
Spotify Legend
1990 Views
7 replies
0 likes
PlanPremiumCountryPortugalDeviceSamsung Galaxy A02)Operating System(Android 11) My Question or IssueI have several songs downloaded on my smartphone so I can listen without being connected to the network. It happens sometimes these songs are not avai...
Plan Premium Country Portugal Device Samsung Galaxy A02) Operating System (Android 11) My Question or Issue I have several songs downloaded on my smartphone so I can listen without b...
Moderator
450 Views
1 replies
0 likes
PlanPremiumCountryDenmarkDeviceSamsung Galaxy S10Version: 8.7.14.1332Operating SystemAndroid My Question or IssueIf im connected to my reciever (Sony STR-1080) with spotify connect the app constantly popup with the message: You listening at <> will y...
Plan Premium Country Denmark Device Samsung Galaxy S10 Version: 8.7.14.1332 Operating System Android My Question or Issue If im connected to my reciever (Sony STR-1080) with spotify...
Moderator
3880 Views
10 replies
6 likes
PlanPremiumCountryArgentinaDeviceSamsung S20 FeOperating SystemAndroid 11 My Question or IssueHello before I had an iPhone and could play and listen to any point of the song with a locked screen. Now I have a Samsung S20 Fe and it does not allow me t...
Plan Premium Country Argentina Device Samsung S20 Fe Operating System Android 11 My Question or Issue Hello before I had an iPhone and could play and listen to any point of the...
Spotify Legend
606 Views
3 replies
0 likes
PlanPremiumCountryU.S.A.DeviceSamsung Galaxy Note 9Operating SystemLatest (whatever it is) My Question or IssueDespite having done a thorough uninstall and following all of the guides I am unable to see lyrics. I am able to see Genius Behind the Lyri...
Plan Premium Country U.S.A. Device Samsung Galaxy Note 9 Operating System Latest (whatever it is) My Question or Issue Despite having done a thorough uninstall and following all of t...
Spotify Legend
639 Views
1 replies
0 likes
It should be a nice feature that allows u to listen to randomised music but in your style. Like when a playslist ends random music begins to play but just a button that allows you to do that without you have to listen to a playslist.
It should be a nice feature that allows u to listen to randomised music but in your style. Like when a playslist ends random music begins to play but just a button that allows you to do that without ...
Moderator
450 Views
1 replies
0 likes
PlanPremiumDeviceOneplus 8 Pro, Jeep Compass 4xe (2021)Operating SystemAndroid 11 (Oxygen OS 11.0.10.10.IN11BA), Android Auto (7.1.614574-release), Spotify (8.7.0.1147) My IssueWhen I use spotify over a wired android auto connection in my car, the ar...
Plan Premium Device Oneplus 8 Pro, Jeep Compass 4xe (2021) Operating System Android 11 (Oxygen OS 11.0.10.10.IN11BA), Android Auto (7.1.614574-release), Spotify (8.7.0.1147) My Issue W...
Moderator
2826 Views
10 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy 9Operating SystemMost recent android update My Question or IssueAs of 2 days ago my app completed stopped working only on my phone. Using the web browser spotify still works on a phone chrome browser, and usi...
Plan Premium Country USA Device Samsung Galaxy 9 Operating System Most recent android update My Question or Issue As of 2 days ago my app completed stopped working only on my pho...
Casual Listener
4439 Views
2 replies
1 likes
PlanPremiumDeviceMotorola moto g6Operating SystemAndroid 9My Question or IssueAttempting to open an album or playlist page results in either a black screen, or shows a loading screen endlessly. I have tried the following in order to resolve this issu...
Plan Premium Device Motorola moto g6 Operating System Android 9 My Question or Issue Attempting to open an album or playlist page results in either a black screen, or shows a loading screen ...
Spotify Star
729 Views
3 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy A22Operating SystemAndroid 11 My Question or IssueIn the pull down bar that's in my notification area there are four already finished podcast episodes that I'd really like to get rid of. some of them have...
Plan Premium Country Germany Device Samsung Galaxy A22 Operating System Android 11 My Question or Issue In the pull down bar that's in my notification area there are four already fin...
Spotify Legend
3918 Views
6 replies
0 likes
PlanPremiumCountryMy main account is a UK account and I am in Australia at the moment so the test account I made was AustralianDeviceOnePlus Nord 2 5G Operating SystemAndroid 11 My Question or IssueI don't know why my main account won't show the enha...
Plan Premium Country My main account is a UK account and I am in Australia at the moment so the test account I made was Australian Device OnePlus Nord 2 5G Operating System Android 11&nb...
Casual Listener
2223 Views
6 replies
0 likes
The release of Friday's Release Radar is one of my favorite parts of the week and has been for about 5 years now. Within the last year or two, a change was made where you can no longer hide particular artists permanently from your playlist. For examp...
The release of Friday's Release Radar is one of my favorite parts of the week and has been for about 5 years now. Within the last year or two, a change was made where you can no longer hide par...
Regular
2454 Views
10 replies
6 likes
For months now I have been unable to solve the following three very annoying issues with playback. I have repeatedly tried all the “standard” fixes I found browsing the forums and searching online: full reinstall, clear cache, log out, restart, etc. ...
For months now I have been unable to solve the following three very annoying issues with playback. I have repeatedly tried all the “standard” fixes I found browsing the forums and searching online: f...
Moderator
728 Views
1 replies
2 likes
PlanPremiumCountryUnited KingdomDeviceGoogle Pixel 6Operating SystemAndroid 12 My Question or IssueSo I just got the new Rayban smart glasses, and they have a 'touchpad' on the side to play/pause and skip tracks. This function works perfectly for You...
Plan Premium Country United Kingdom Device Google Pixel 6 Operating System Android 12 My Question or Issue So I just got the new Rayban smart glasses, and they have a 'to...
Casual Listener
97853 Views
1 replies
1 likes
PlanPremiumCountryUnited StatesDeviceG8X ThinQAmazon Echo Dot (3rd gen)Windows 10 PCOperating SystemAndroid 10Windows 10 My Question or IssueWithin the last week I have found that my Alexa Echo devices are only able to play 3 songs before freezing up...
Plan Premium Country United States Device G8X ThinQ Amazon Echo Dot (3rd gen) Windows 10 PC Operating System Android 10 Windows 10 My Question or Issue Within the last week I have...
Not applicable
794 Views
1 replies
1 likes
