Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

394093 Views

546 replies

35 likes

Account
Free
  • 394093 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8367 Views

0 replies

7 likes

  • 8367 Views
  • 0 replies
  • 7 likes

Solved!! Swipe to queue not working.

PlanPremiumCountryNorwayDeviceNote 20 ultraOperating SystemAndroid (latest update) My Question or IssueSwipe to queue not working, link added with video of issue. https://www.reddit.com/r/truespotify/comments/tdas1i/what_am_i_doing_wrong_note_20_ultr...

Casual Listener

Plan Premium Country Norway Device Note 20 ultra Operating System Android (latest update)   My Question or Issue Swipe to queue not working, link added with video of issue.   h...

brianelete

Roadie

7721 Views

4 replies

0 likes

  • 7721 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Spotify don't work with wireless headphones

PlanPremium familyCountryITALYDeviceSamsung Galaxy 9 plusOperating SystemAndroid OreoMy Question or IssueI can not understand why Spotify don't shows on available devices my Samsung Buds bluethoot headphones. In fact I can listen music from ALL other...

Casual Listener

Plan Premium family Country ITALY Device Samsung Galaxy 9 plus Operating System Android Oreo My Question or Issue I can not understand why Spotify don't shows on available devices my Sa...

Alex

Spotify Legend

9682 Views

5 replies

0 likes

  • 9682 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify redownloads the playlists

PlanPremiumCountryTurkeyDeviceSamsung S20+Operating SystemLatest version of Android My Question or IssueI have my songs at the SD card. Whenever Spotify receives an update, after first phone restart Spotify downloads all songs again to phone and I'll...

Newbie

  Plan Premium Country Turkey Device Samsung S20+ Operating System Latest version of Android   My Question or Issue I have my songs at the SD card. Whenever Spotify receives an u...

Alex

Spotify Legend

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution When connected to Bluetooth my app doesn't open

Since I updated my one plus 9 to android 12 I can't open the Spotify app when I have my bluetooth earplugs (Bose quite comfort) connected to my phone. When pressing the Spotify app I see the logo and then the app closes itself.

Casual Listener

Since I updated my one plus 9 to android 12 I can't open the Spotify app when I have my bluetooth earplugs (Bose quite comfort) connected to my phone. When pressing the Spotify app I see the logo and...

Willemdw

Casual Listener

2798 Views

2 replies

0 likes

App & Features
  • 2798 Views
  • 2 replies
  • 0 likes

Superuser Contribution Lyrics doesn't show up.

PlanPremiumCountryMalaysiaDevice(Samsung A70)Operating System(Android 11) My Question or IssueHi, the lyrics doesn't show up in my mobile phone. I've sync my Spotify through all my others devices (Laptop and TV). The lyrics does show up in my laptop ...

Visitor

Plan Premium Country Malaysia Device (Samsung A70) Operating System (Android 11)   My Question or Issue Hi, the lyrics doesn't show up in my mobile phone. I've sync my Spotify through ...

Yordan

Moderator

1911 Views

5 replies

0 likes

  • 1911 Views
  • 5 replies
  • 0 likes

Speed of sound on podcasts

PlanPremiumCountrySweden DeviceSamsung mobile phone My Question or IssueThe speed on podcasts is superfast. How do I get it back to normal?

Casual Listener

  Plan Premium Country Sweden   Device Samsung mobile phone     My Question or Issue The speed on podcasts is superfast. How do I get it back to normal?  

emmadebora

Casual Listener

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changed phones

I changed to a new phone and my favorites and my premium account is gone....help!

Visitor

I changed to a new phone and my favorites and my premium account is gone....help!

Eni

Moderator

387 Views

1 replies

0 likes

App & Features
  • 387 Views
  • 1 replies
  • 0 likes

Solved!! Discover downloaded songs

I have downloaded a bunch of songs on Spotify on Android and I have the com.spotify.music folder backed up. How do I make my new phone switch to microSD storage, and discover these downloaded songs once I replace the com.spotify.music folder, instead...

Regular

I have downloaded a bunch of songs on Spotify on Android and I have the com.spotify.music folder backed up.   How do I make my new phone switch to microSD storage, and discover these downloade...

dinomight

Spotify Star

1301 Views

1 replies

0 likes

  • 1301 Views
  • 1 replies
  • 0 likes

Cyrillic font are shown in Roboto font

PlanPremiumCountryUkraine DeviceSamsung Galaxy M31sOperating SystemAndroid 11 Hi there! I have long created a topic that the Cyrillic font is different from the Latin font. I was told that "different devices use different preloaded Cyrillic fonts as ...

Regular

Plan Premium Country Ukraine   Device Samsung Galaxy M31s Operating System Android 11   Hi there! I have long created a topic that the Cyrillic font is different from the Latin fo...

959 Views

0 replies

1 likes

  • 959 Views
  • 0 replies
  • 1 likes

Superuser Contribution Bring back Car View

"Pay full attention to the road" you say... ...but removing car view means you have to concentrate harder on the smaller interface. The logic is moronic.Ever since You advertised "Car Thing" it has been gone. What's even worse is you still have offic...

Casual Listener

"Pay full attention to the road" you say... ...but removing car view means you have to concentrate harder on the smaller interface. The logic is moronic. Ever since You advertised "Car Thing" it h...

SarekOfVulcan

Newbie

2105 Views

6 replies

7 likes

car view
  • 2105 Views
  • 6 replies
  • 7 likes

Superuser Contribution Can't install spotify on Galaxy a02s

Hi,Trying to install Spotify on my daughter's Galaxy A02s. I can download the app in Play Store but at the end of the installation I get a message that the app can't be installed.I did all cash and force stop that usually recommended but didn't help....

Visitor

Hi, Trying to install Spotify on my daughter's Galaxy A02s. I can download the app in Play Store but at the end of the installation I get a message that the app can't be installed. I did all cash ...

Kiril

Moderator

577 Views

1 replies

0 likes

App & Features
  • 577 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI activated the premium account and deactivated it immediately, I wanted to switch to the duo...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I activ...

Eni

Moderator

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth via mobile in car (steering wheel controls)

HiI am using Spotify Premium in my car connected via bluetooth to my Samsung S10.All steering wheel controls are working ok ie volume, skip to next track, mute etc.However the fast forward a track function doesn't work. It should be possible by holdi...

Visitor

Hi I am using Spotify Premium in my car connected via bluetooth to my Samsung S10. All steering wheel controls are working ok ie volume, skip to next track, mute etc. However the fast forward a tr...

Kiril

Moderator

1652 Views

6 replies

0 likes

Steering wheel function
  • 1652 Views
  • 6 replies
  • 0 likes

Superuser Contribution Local files on my own device are not synced to the app

I toggled on the "Show local files" option, I had a bunch of .mp3 files saved and those still show and play.The problem stands with files that I downloaded after I set up the option.1. I renamed them all; the app showed me two files: the renamed one ...

Casual Listener

I toggled on the "Show local files" option, I had a bunch of .mp3 files saved and those still show and play. The problem stands with files that I downloaded after I set up the option. 1. I renamed ...

Ver

Spotify Legend

608 Views

3 replies

0 likes

  • 608 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify taking over Stations on Android Auto

Premium Family plan, LGV60, Pioneer WNEX4400 head unit, latest Android (as of Jan 2022), latest head unit BIOS, connects via WiFi-Direct.My preferred music app is Stations and it has been working for more than a year (which is when I ditched Pandora ...

Casual Listener

Premium Family plan, LGV60, Pioneer WNEX4400 head unit, latest Android (as of Jan 2022), latest head unit BIOS, connects via WiFi-Direct. My preferred music app is Stations and it has been worki...

CarlosE

Spotify Legend

3084 Views

4 replies

1 likes

android auto
bug
stations
  • 3084 Views
  • 4 replies
  • 1 likes

Solved!! Download Incompleto

PlanoPremiumPaísBrasilDispositivoMoto Z2 PlaySistema OperacionalAndroid 10 Meu Spotify não faz mais download das playlists ou músicas, eu aperto para baixar e simplesmente fica carregando, sem baixar quaisquer faixas. Já desinstalei e instalei novame...

Music Fan

  Plano Premium País Brasil Dispositivo Moto Z2 Play Sistema Operacional Android 10   Meu Spotify não faz mais download das playlists ou músicas, eu aperto para baixar e simplesme...

LucasS1lva

Music Fan

2950 Views

16 replies

0 likes

  • 2950 Views
  • 16 replies
  • 0 likes

Superuser Contribution Sharing tracks: no longer displays URL previews when sent

PlanPremiumCountryUSA My Question or IssueI'm not sure if this is an Android issue or Spotify issue. About 5 months ago, my texting app Google Messages stopped displaying track previews for all URLs, both on the phone app and the Chrome extension. So...

Casual Listener

Plan Premium Country USA   My Question or Issue I'm not sure if this is an Android issue or Spotify issue. About 5 months ago, my texting app Google Messages stopped displaying track previ...

Elena

Moderator

1205 Views

2 replies

3 likes

Android
preview_url
share link
sharing
SMS
URL
  • 1205 Views
  • 2 replies
  • 3 likes

Superuser Contribution Being added to Group Session without my consent

PlanPremiumCountryUSADeviceSamsung S21 Ultra Operating SystemAndroid 12 My Question or IssueI keep getting added to Group sessions without my approval and I'm unable to leave the group as the button to leave isn't showing up. I have done pretty much ...

Casual Listener

Plan Premium Country USA Device Samsung S21 Ultra  Operating System Android 12   My Question or Issue I keep getting added to Group sessions without my approval and I'm unable to ...

Alex

Spotify Legend

3218 Views

7 replies

2 likes

  • 3218 Views
  • 7 replies
  • 2 likes

Solved!!Superuser Contribution Issues with Samsung Galaxy S8

Hello! I recently installed Spotify and quickly upgraded to Premium. Since my upgrade, it seems as the Mobile App is "stuck" - any actions that take place on the app, such as liking new songs, pinning playlists etc. are impossible to achieve. Interes...

Regular

Hello! I recently installed Spotify and quickly upgraded to Premium.   Since my upgrade, it seems as the Mobile App is "stuck" - any actions that take place on the app, such as liking new son...

Cannellouie

Regular

1796 Views

5 replies

0 likes

App & Features
  • 1796 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Listening to downloaded music while on WiFi with Spotify blocked

PlanPremiumCountryAustralia DeviceSamsung Galaxy A31 Operating SystemAndroid 11 My Question or IssueI downloaded a library of music to listen to while I was away with no cellular access and only a WiFi with Spotify blocked. Whenever I attempted to lo...

Casual Listener

Plan Premium Country Australia   Device Samsung Galaxy A31   Operating System Android 11   My Question or Issue I downloaded a library of music to listen to while I was awa...

Jeremy

Spotify Legend

2228 Views

3 replies

1 likes

Block
Offline Access
  • 2228 Views
  • 3 replies
  • 1 likes