Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
202646 Views
135 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
547523 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
455367 Views
571 replies
38 likes
Had like 1000 liked song then went to 700 now it under 300
Had like 1000 liked song then went to 700 now it under 300 😡
Moderator
333 Views
1 replies
0 likes
After disconnecting from Bluetooth my app keeps playing but my device doesn't show the now playing screen.
After disconnecting from Bluetooth my app keeps playing but my device doesn't show the now playing screen.
Community Legend
333 Views
1 replies
1 likes
When I click on a song, it starts playing, but the display doesn't show it. I can only see my lists and go through my profile, but there's no information on the current song. So I can't even pause or go to the next one. I have to restart my phone, bu...
When I click on a song, it starts playing, but the display doesn't show it. I can only see my lists and go through my profile, but there's no information on the current song. So I can't even pause or...
Moderator
1292 Views
3 replies
3 likes
eu não conseguindo baixar as minhas músicas,para escutar offline
eu não conseguindo baixar as minhas músicas,para escutar offline
Moderator
439 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
367 Views
1 replies
0 likes
Premium account in the United States on an Android device
Premium account in the United States on an Android device
Spotify Legend
682 Views
1 replies
0 likes
I'm paying for premium but its playing commercials. I changed phones recently. I've been a member for a couple years. I cant find my account
I'm paying for premium but its playing commercials. I changed phones recently. I've been a member for a couple years. I cant find my account
Moderator
481 Views
3 replies
0 likes
to listen with blotube i put offline and now i cant open it in cel
to listen with blotube i put offline and now i cant open it in cel
Moderator
260 Views
1 replies
0 likes
The situation is I want to play an album from beginning to end. I pause Spotify in the middle of the album because I've arrived wherever I was going. After unpausing when I get back to my car, I'll pick up the album where it left off but it will only...
The situation is I want to play an album from beginning to end. I pause Spotify in the middle of the album because I've arrived wherever I was going. After unpausing when I get back to my car, I'll...
Moderator
893 Views
1 replies
0 likes
I think ever since spotify implented the feature where you can décidé which bluetooth device should be used to play music through, My phone has been having buggy bluetoorh connection with spotify. 85% of the time it works fine. But then often the con...
I think ever since spotify implented the feature where you can décidé which bluetooth device should be used to play music through, My phone has been having buggy bluetoorh connection w...
Casual Listener
2529 Views
2 replies
1 likes
PlanPremiumCountryUSADeviceSamsung Galaxy 9Operating SystemAndroid Pie My Question or IssueI can see "Custom" as an option to sort my playlists on mobile, but I cannot actually do anything with that on mobile... what is even the point of having a "Cu...
Plan Premium Country USA Device Samsung Galaxy 9 Operating System Android Pie My Question or Issue I can see "Custom" as an option to sort my playlists on mobile, but I cannot actual...
Newbie
1253 Views
2 replies
1 likes
PlanPremiumCountryUK DeviceAndroid, iPhone, MacOperating SystemAndroid 11, iOS 14, macOS Big Sur Since 3 days ago, the music stops playing after 10 seconds on Google Home, but podcasts are not affected. Also, other sound apps can cast to Google Home ...
Plan Premium Country UK Device Android, iPhone, Mac Operating System Android 11, iOS 14, macOS Big Sur Since 3 days ago, the music stops playing after 10 seconds on Google Hom...
Moderator
1845 Views
9 replies
1 likes
PlanPremiumCountryBelarusDeviceHTC U12+Operating System(Android Pie/9) My Question or IssueI can't get acces to "Your library" list on my android phone. It says "something gone wrong" with "try again" button rigt below, wich is not responding. Also c...
Plan Premium Country Belarus Device HTC U12+ Operating System (Android Pie/9) My Question or Issue I can't get acces to "Your library" list on my android phone. It says "something go...
Community Legend
402 Views
1 replies
1 likes
Hi,I have my account logged in in two phones, my Motorola and my Samsung. Whenever I play music on my Motorola phone, it shows up on my Samsung too (I can see what my other phone is listening too, play, pause, change...) How do I stop them from doing...
Hi, I have my account logged in in two phones, my Motorola and my Samsung. Whenever I play music on my Motorola phone, it shows up on my Samsung too (I can see what my other phone is listening too...
Community Legend
683 Views
1 replies
1 likes
About 5 years ago, the Spotify app worked great! It was fast and reliable. Then the came out with an update that added way too much information to the mobile app which has choked it out and slowed it way down. Sometimes it takes 45 seconds to open so...
About 5 years ago, the Spotify app worked great! It was fast and reliable. Then the came out with an update that added way too much information to the mobile app which has choked it out and slowed it...
344 Views
0 replies
0 likes
When I open Spotify, sometimes my now playing screen and toolbar disappears. I try to play a song, and it plays, but I can't pause, skip, or have any control over the songs playing. It randomly stops playing again, sometimes after a few songs. The on...
When I open Spotify, sometimes my now playing screen and toolbar disappears. I try to play a song, and it plays, but I can't pause, skip, or have any control over the songs playing. It randomly stops...
Moderator
717 Views
3 replies
1 likes
in the middle of the night, my spotify will turn on and start playing music. to the point i have to turn my volume all the way down before i go to bed just to make sure it won't wake me up.
in the middle of the night, my spotify will turn on and start playing music. to the point i have to turn my volume all the way down before i go to bed just to make sure it won't wake me up.
Moderator
557 Views
3 replies
0 likes
Stopping,restarting songs,volume goes up and down. Tried uninstalling app, restarting phone, turning off data saver, only using downloaded content, turning off wifi, unpairing other devices on Bluetooth and everything else posted as a fix. Still happ...
Stopping,restarting songs,volume goes up and down. Tried uninstalling app, restarting phone, turning off data saver, only using downloaded content, turning off wifi, unpairing other devices on Blueto...
Moderator
370 Views
1 replies
0 likes
Plan PremiumPaís ChileDispositivo Motorola z2Sistema operativoAndorid Mi pregunta o problemaSe me reproduce solo se abre sin permiso por favor ayúdenme cuando uso Instagram se abre para cualquier cosa se abre solo, soy premium lo desinstale pero sigu...
Plan Premium País Chile Dispositivo Motorola z2 Sistema operativo Andorid Mi pregunta o problema Se me reproduce solo se abre sin permiso por favor ayúdenme...
Moderator
16502 Views
3 replies
1 likes
