Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
195352 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
536851 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
441286 Views
565 replies
37 likes
When I go to song radio on pc (Windows 10) and phone (Realme 6 pro, android 10), on phone I can see that song that plays on pc are not in the song radio on mobile. This leads to problem that if you choose on pc to play song on mobile and choose song ...
When I go to song radio on pc (Windows 10) and phone (Realme 6 pro, android 10), on phone I can see that song that plays on pc are not in the song radio on mobile. This leads to problem that if you c...
315 Views
0 replies
0 likes
Starting in the last week, Spotify often doesn't show me what I am listening to - in the app or in notification drop down. I not only don't see what I'm playing, I cannot interact with it at all. The only way I can stop playback is to reboot my phone...
Starting in the last week, Spotify often doesn't show me what I am listening to - in the app or in notification drop down. I not only don't see what I'm playing, I cannot interact with it at all. The...
Spotify Legend
1161 Views
3 replies
2 likes
None of the below information Operating SystemAndroid Oreo My Question or Issue I know everyone struggles to get Spotify to work on BMW Connected Drive. I am just wondering if Spotify is giving any attention to the issue? The last version that worked...
None of the below information Operating System Android Oreo My Question or Issue I know everyone struggles to get Spotify to work on BMW Connected Drive. I am just wondering i...
Newbie
1665 Views
3 replies
3 likes
Wenn ich ein Hörbuch runtergeladen habe läuft es nicht nach Reihenfolge sondern drucheinander. Das nervt.
Wenn ich ein Hörbuch runtergeladen habe läuft es nicht nach Reihenfolge sondern drucheinander. Das nervt.
Spotify Legend
1566 Views
1 replies
0 likes
I'm living in Spain, but Spotify put me in France. All ads are in French, with no possibility to change to Spanish or even English.
I'm living in Spain, but Spotify put me in France. All ads are in French, with no possibility to change to Spanish or even English.
Moderator
674 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceSony Xperia 5 Mark III , Bose NC 700Operating SystemAndroid 12, Spotify Rev: 8.7.16.1354My Question or IssueMy app recently just keep crashing and force close every time I have my headphone (Bose NC 700) connected. I fou...
Plan Premium Country Canada Device Sony Xperia 5 Mark III , Bose NC 700 Operating System Android 12, Spotify Rev: 8.7.16.1354 My Question or Issue My app recently just keep crashing and forc...
Spotify Legend
8788 Views
29 replies
11 likes
I have made the payment for premium by mistakenly paying to spotify upi. Not thr Spotify requested money on upi. Can you please help me
I have made the payment for premium by mistakenly paying to spotify upi. Not thr Spotify requested money on upi. Can you please help me
Spotify Legend
341 Views
1 replies
0 likes
My Spotify won't pause at ALL or turn OFF, keeps playing the music, doesn't give me an option to stop playing the music, I have to uninstall the application every time, so annoying, then i have to install it againcan somebody please help?
My Spotify won't pause at ALL or turn OFF, keeps playing the music, doesn't give me an option to stop playing the music, I have to uninstall the application every time, so annoying, then i have to i...
Spotify Legend
639 Views
1 replies
1 likes
PlanPremiumCountryDeviceXioami Mi 10 ProOperating SystemAndroid 11 - Miui 12 V.12.2.3.0My Question or Issueafter proceeding my software update, i finaly wanted to hear so nice music. But then i started the app and there is no icons beeing displayed. ...
Plan Premium Country Device Xioami Mi 10 Pro Operating System Android 11 - Miui 12 V.12.2.3.0 My Question or Issue after proceeding my software update, i finaly wanted to hear so nice mus...
Moderator
1829 Views
7 replies
0 likes
My partner has a new phone. He can't log in. If I delete him and add him again will his playlists still be there?
My partner has a new phone. He can't log in. If I delete him and add him again will his playlists still be there?
Moderator
339 Views
1 replies
0 likes
PlanPremiumCountryBrazil Device(Samsung S21+)Operating System(Android 12) My Question or IssueThe music player is on the notification only with the play option, my phone is conected but I can't play music with the media key, to media key start to wor...
Plan Premium Country Brazil Device (Samsung S21+) Operating System (Android 12) My Question or Issue The music player is on the notification only with the play option, my pho...
Moderator
568 Views
3 replies
0 likes
Plan: Spotify PremiumAudio Quality: Very HighPhone: Samsung S22+ DAC: Alo Pilot (USB-C connection)Headphones: wired (into portable DAC), in-ear When playing and the screen automatically turns off, several seconds later, the music stops playing until ...
Plan: Spotify Premium Audio Quality: Very High Phone: Samsung S22+ DAC: Alo Pilot (USB-C connection) Headphones: wired (into portable DAC), in-ear When playing and the screen automatically t...
Newbie
1044 Views
1 replies
0 likes
PlanPremiumCountryUK DeviceOnePlus 6 Operating SystemAndroid 9.0, OxygenOS 9.0 My Question or IssueI listen to a lot of podcasts on my phone, either by the speaker or via my car's Bluetooth. However the progress of my podcasts is constantly lost. If ...
Plan Premium CountryUK Device OnePlus 6 Operating System Android 9.0, OxygenOS 9.0 My Question or Issue I listen to a lot of podcasts on my phone, either by the speake...
Moderator
2852 Views
8 replies
4 likes
The sound of the music comes from both the headphones and the phone's hoparlor. I don't want this to happen when I'm listening to music and it's going to ruin my musical quality. I'd like to ask that it be done.
The sound of the music comes from both the headphones and the phone's hoparlor. I don't want this to happen when I'm listening to music and it's going to ruin my musical quality. I'd like to ask that...
257 Views
0 replies
0 likes
I've had spotify for years but over the last couple of weeks it seems to crash randomly, and when it crashes and I reboot it up I lose the ability to pause media, or skip songs etc - that whole hud doesn't appear and when I click play, media will pla...
I've had spotify for years but over the last couple of weeks it seems to crash randomly, and when it crashes and I reboot it up I lose the ability to pause media, or skip songs etc - that whole hud d...
Moderator
1313 Views
9 replies
2 likes
I can't stop the music. All notifications are enabled in settings, but I still don't see them
I can't stop the music. All notifications are enabled in settings, but I still don't see them
Spotify Legend
482 Views
3 replies
0 likes
there's frequently no play bar and I do have a Samsung, and I saw that's an ongoing issue. however I'm also having trouble over the past two days where any song- including downloaded songs- will just pause randomly or skip a few seconds in, and it's ...
there's frequently no play bar and I do have a Samsung, and I saw that's an ongoing issue. however I'm also having trouble over the past two days where any song- including downloaded songs- will just...
Spotify Legend
399 Views
1 replies
3 likes
Me están cobrando el plan premium ya me lo debitaron de mi tarjeta... Que hago para activarlo
Me están cobrando el plan premium ya me lo debitaron de mi tarjeta... Que hago para activarlo
Moderator
266 Views
1 replies
0 likes
Intente meter el código y me decía que no era válido, la compra la realice el día de ayer
Intente meter el código y me decía que no era válido, la compra la realice el día de ayer
Spotify Legend
305 Views
1 replies
0 likes
.
.
Spotify Legend
295 Views
1 replies
0 likes
