Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
PlanPremiumCountryGermanyDeviceOnePlus 6Operating SystemAndroid So I loved the feature on my android app to import local files directly from my phone's files without the need to use the desktop app. But for a few weeks now, the "select music" page lo...
PlanPremiumCountry ItalyDeviceSamsung galaxy watchOperating SystemTIZEN 4.0.0.1 My Question or IssueHi all i think this is RIDICULOUS! But i bought a samsung galaxy watch last week and installed on spotify mobile, when i go out for a run shuffle mode...
PlanPremiumCountry PortugalDeviceHuawei P8 Lite 2017 My Question or Issue When i open Spotify in my android it restart the device. I've tried more than 10 times, everytime that i open the application, my android goes down. I've tried to unistall the ...
PlanPremiumCountryUSADeviceSamsung G920V.07Operating SystemAndroid version 7.0 My Question or IssueSpotify version 8.5.57.1164 My phone was updated 5/6/2020 and since then it will play one song from a playlist then stop. I have to advance to the next...
PlanPremiumCountryMexicoDeviceUlefone armor 6eOperating systemAndroid 9 Whenever I want to use the 3 dots menu of the songs the app crash, I been doing everything and nothing works, it's getting really annoying
PlanPremiumCountryCanadaDevice(Samsung Galaxy Note 5)Operating System(Android Oreo? Version 7.0) My Question or IssueAs the title says! Also that once the song and the "10 sec rewind" repeats, it plays dead air and does not autoplay at all. I have tr...
PlanPremiumCountrySlovakiaDevice(SMP9002)Operating System(Android 4.4.2) My Question or IssueI have this problem on my SMP9002 devices from tomorow 2020 May 11, again. I download Spotify update, and when I play music online, the music just stops afte...
When I listen to a song and it ends, it returns to the middle of the song and plays without audio and no longer skips to the next song until I press the next button on the player.
PlanPremiumCountrySwedenDeviceSamsung Galaxy 9Operating SystemLatest Android My Question or IssueLinks with spotify url and #mm:ss to specify starting point does not work on my androids. PC works fine. Known issue? Workaround?
I recently changed from iPhone to android and I have grand new bluetooth headphones that works perfectly fine. I went for a run and a mile into it music on my headphones stopped but on my phone it showed it was still playing. when I opened up Spotify...
PlanFree/PremiumCountryAustraliaDeviceOneplus 5TOperating SystemAndroid 9 My Question or IssueWhen Spotify is running my wifi download speed drops from 40Mbps to 8Mbps. Spotify runs fine but other downloads run slow.
PlanFree/PremiumCountryBrazilDeviceSamsung A10My Question or IssueHi guys, I'm a free user and searching the forums I saw a lot of questions of people having song not on their playlist being played. Songs that were similar the ones on the playlist. I...
PlanPrimaPaísPerúDispositivoSamsumg Galaxy J7Sistema operativoAndroid Marshmallow Mi pregunta o problemaHola buenas tardes, desde ayer mi spotify cada vez que termina una canción se devuelve sola 5 segundos, se para y ya no sigue con la próxima canci...
PlanPremiumCountryTurkey Device LG G4 Operating SystemAndroid My Question or IssueI'm using android app and have a problem with the size of the covers since yesterday. It doesn't seem important but i'm a little bit obsessed about these things. Until ...
PlanPremiumCountryUSADevicePixel 2Operating SystemAndroid 10 version 8.5.57.1164 My Question or IssueAutoplay won't work after clean reinstall
PlanFree/PremiumCountryIndonesiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanPremiumCountryCanadaDeviceSamsung Galaxy S9Operating SystemAndroid Version 10 My Question or IssueHiI am trying to add songs to my playlist on my S9 using the add songs button below the shuffle play button, I am allowed to search for artists and ...
The Spotify app keeps basically stop working really frequently (multiple times a day). What I mean by that is, that I can't play songs sometimes I can't search for new artists, however clicking on artists I viewed bevor works. However the album previ...
PlanPremium FamilyCountryPerúDeviceSamsung Galaxy s6 g920vOperating SystemAndroid 7.0 My Question or IssueSince I hired the premium service that allows me to download the songs to my phone, I have presented a problem that makes it too uncomfortable t...
PlanPremiumCountryAustraliaDevicePixel 2Operating SystemAndroid 10 My Question or IssueHi all, about a week ago the Spotify app on my phone stopped chromecasting to my TV. When I go into my 'Connect to a device' list on the app, my TV is listed as 'u...
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