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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 839138 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839138 Views
  • 11 replies
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13581 Views
  • 1 replies
  • 0 likes
  • 13581 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android App "select music" from local device takes forever to load

PlanPremiumCountryGermanyDeviceOnePlus 6Operating SystemAndroid So I loved the feature on my android app to import local files directly from my phone's files without the need to use the desktop app. But for a few weeks now, the "select music" page lo...

  • Visitor
  •   Plan Premium Country Germany Device OnePlus 6 Operating System Android   So I loved the feature on my android app to import local files directly from my phone's files without th...
  • Ivan
  • Spotify Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Samsung Galaxy watch Bluetooth not shuffle offline

PlanPremiumCountry ItalyDeviceSamsung galaxy watchOperating SystemTIZEN 4.0.0.1 My Question or IssueHi all i think this is RIDICULOUS! But i bought a samsung galaxy watch last week and installed on spotify mobile, when i go out for a run shuffle mode...

  • Regular
  • Plan Premium Country  Italy Device Samsung galaxy watch Operating System TIZEN 4.0.0.1   My Question or Issue Hi all i think this is RIDICULOUS! But i bought a samsung galaxy watc...
  • Poeps
  • Casual Listener
  • 901 Views
  • 4 replies
  • 1 likes
  • 901 Views
  • 4 replies
  • 1 likes

Mobile restarts moments after start application

PlanPremiumCountry PortugalDeviceHuawei P8 Lite 2017 My Question or Issue When i open Spotify in my android it restart the device. I've tried more than 10 times, everytime that i open the application, my android goes down. I've tried to unistall the ...

  • Newbie
  • Plan Premium Country  Portugal Device Huawei P8 Lite 2017  My Question or Issue   When i open Spotify in my android it restart the device. I've tried more than 10 times, everyti...
  • Neo-soulguy
  • Regular
  • 160 Views
  • 1 replies
  • 1 likes
  • 160 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playback stops after each song, the playlist doesn't advance to the next song.

PlanPremiumCountryUSADeviceSamsung G920V.07Operating SystemAndroid version 7.0 My Question or IssueSpotify version 8.5.57.1164 My phone was updated 5/6/2020 and since then it will play one song from a playlist then stop. I have to advance to the next...

  • Casual Listener
  •   Plan Premium Country USA Device Samsung G920V.07 Operating System Android version 7.0   My Question or Issue Spotify version 8.5.57.1164 My phone was updated 5/6/2020 and since...
  • Ivan
  • Spotify Legend
  • 211 Views
  • 4 replies
  • 2 likes
  • 211 Views
  • 4 replies
  • 2 likes

Superuser Contribution The app crashes with the 3 dots menu

PlanPremiumCountryMexicoDeviceUlefone armor 6eOperating systemAndroid 9 Whenever I want to use the 3 dots menu of the songs the app crash, I been doing everything and nothing works, it's getting really annoying

  • Visitor
  •   Plan Premium Country Mexico Device Ulefone armor 6e Operating system Android 9   Whenever I want to use the 3 dots menu of the songs the app crash, I been doing everything and n...
  • Ivan
  • Spotify Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution At the end of a song, the timer goes back 10 seconds, silence plays after the end of the song +more

PlanPremiumCountryCanadaDevice(Samsung Galaxy Note 5)Operating System(Android Oreo? Version 7.0) My Question or IssueAs the title says! Also that once the song and the "10 sec rewind" repeats, it plays dead air and does not autoplay at all. I have tr...

  • Visitor
  • Plan Premium Country Canada Device (Samsung Galaxy Note 5) Operating System (Android Oreo? Version 7.0)   My Question or Issue As the title says! Also that once the song and the "...
  • Mario
  • Spotify Legend
  • 138 Views
  • 2 replies
  • 0 likes
  • 138 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Next song won't play, again

PlanPremiumCountrySlovakiaDevice(SMP9002)Operating System(Android 4.4.2) My Question or IssueI have this problem on my SMP9002 devices from tomorow 2020 May 11, again. I download Spotify update, and when I play music online, the music just stops afte...

  • Casual Listener
  •   Plan Premium Country Slovakia Device (SMP9002) Operating System (Android 4.4.2)   My Question or Issue I have this problem on my SMP9002 devices from tomorow 2020 May 11, ag...
  • Mario
  • Spotify Legend
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Superuser Contribution The song doesn't end and returns to the middle without playing audio

When I listen to a song and it ends, it returns to the middle of the song and plays without audio and no longer skips to the next song until I press the next button on the player.

  • Casual Listener
  • When I listen to a song and it ends, it returns to the middle of the song and plays without audio and no longer skips to the next song until I press the next button on the player.    &nbs...
  • Mario
  • Spotify Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Link with timestamp not working

PlanPremiumCountrySwedenDeviceSamsung Galaxy 9Operating SystemLatest Android My Question or IssueLinks with spotify url and #mm:ss to specify starting point does not work on my androids. PC works fine. Known issue? Workaround?

  • Casual Listener
  • Plan Premium Country Sweden Device Samsung Galaxy 9 Operating System Latest Android   My Question or Issue Links with spotify url and #mm:ss to specify starting point does not work on ...
  • cgaima
  • Newbie
  • 1242 Views
  • 1 replies
  • 2 likes
  • 1242 Views
  • 1 replies
  • 2 likes

Spotify showing iPhone diagnostics when I have an android

I recently changed from iPhone to android and I have grand new bluetooth headphones that works perfectly fine. I went for a run and a mile into it music on my headphones stopped but on my phone it showed it was still playing. when I opened up Spotify...

  • Visitor
  • I recently changed from iPhone to android and I have grand new bluetooth headphones that works perfectly fine. I went for a run and a mile into it music on my headphones stopped but on my phone it sh...
  • 134 Views
  • 0 replies
  • 0 likes
  • 134 Views
  • 0 replies
  • 0 likes

Slow wifi download speed when Spotify running

PlanFree/PremiumCountryAustraliaDeviceOneplus 5TOperating SystemAndroid 9 My Question or IssueWhen Spotify is running my wifi download speed drops from 40Mbps to 8Mbps. Spotify runs fine but other downloads run slow.

  • Newbie
  • Plan Free/Premium Country Australia Device Oneplus 5T Operating System Android 9   My Question or Issue When Spotify is running my wifi download speed drops from 40Mbps to 8Mbps. Spoti...
  • 149 Views
  • 0 replies
  • 0 likes
  • 149 Views
  • 0 replies
  • 0 likes

Free Version Playing only AC/DC while not on the any Playlist

PlanFree/PremiumCountryBrazilDeviceSamsung A10My Question or IssueHi guys, I'm a free user and searching the forums I saw a lot of questions of people having song not on their playlist being played. Songs that were similar the ones on the playlist. I...

  • Visitor
  • Plan Free/Premium Country Brazil Device Samsung A10 My Question or Issue Hi guys, I'm a free user and searching the forums I saw a lot of questions of people having song not on their playlist ...
  • 133 Views
  • 0 replies
  • 0 likes
  • 133 Views
  • 0 replies
  • 0 likes

Superuser Contribution Al terminar una canción se devuelve 5 segundos

PlanPrimaPaísPerúDispositivoSamsumg Galaxy J7Sistema operativoAndroid Marshmallow Mi pregunta o problemaHola buenas tardes, desde ayer mi spotify cada vez que termina una canción se devuelve sola 5 segundos, se para y ya no sigue con la próxima canci...

  • Casual Listener
  • Plan Prima País Perú Dispositivo Samsumg Galaxy J7 Sistema operativo Android Marshmallow   Mi pregunta o problema Hola buenas tardes, desde ayer mi spotify cada vez que termina una can...
  • Elena
  • Moderator
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cover size of songs

PlanPremiumCountryTurkey Device LG G4 Operating SystemAndroid My Question or IssueI'm using android app and have a problem with the size of the covers since yesterday. It doesn't seem important but i'm a little bit obsessed about these things. Until ...

  • Visitor
  • Plan Premium Country Turkey   Device  LG G4   Operating System Android   My Question or Issue I'm using android app and have a problem with the size of the covers sinc...
  • Mario
  • Spotify Legend
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay won't work Android App Premium

PlanPremiumCountryUSADevicePixel 2Operating SystemAndroid 10 version 8.5.57.1164 My Question or IssueAutoplay won't work after clean reinstall

  • Casual Listener
  • Plan Premium Country USA Device Pixel 2 Operating System Android 10 version 8.5.57.1164   My Question or Issue Autoplay won't work after clean reinstall
  • Elena
  • Moderator
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

I cant search my podcast on search bar, but i can visit my podcast with link.

PlanFree/PremiumCountryIndonesiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country Indonesia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &nbs...
  • 113 Views
  • 0 replies
  • 0 likes
  • 113 Views
  • 0 replies
  • 0 likes

Superuser Contribution I cannot add song to my playlist using the add songs button

PlanPremiumCountryCanadaDeviceSamsung Galaxy S9Operating SystemAndroid Version 10 My Question or IssueHiI am trying to add songs to my playlist on my S9 using the add songs button below the shuffle play button, I am allowed to search for artists and ...

  • Visitor
  • Plan Premium Country Canada Device Samsung Galaxy S9 Operating System Android Version 10   My Question or Issue Hi I am trying to add songs to my playlist on my S9 using the add songs...
  • Ivan
  • Spotify Legend
  • 2743 Views
  • 1 replies
  • 1 likes
  • 2743 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify app keeps stopping to work

The Spotify app keeps basically stop working really frequently (multiple times a day). What I mean by that is, that I can't play songs sometimes I can't search for new artists, however clicking on artists I viewed bevor works. However the album previ...

  • Casual Listener
  • The Spotify app keeps basically stop working really frequently (multiple times a day). What I mean by that is, that I can't play songs sometimes I can't search for new artists, however clicking on ar...
  • Ivan
  • Spotify Legend
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't load the covers properly

PlanPremium FamilyCountryPerúDeviceSamsung Galaxy s6 g920vOperating SystemAndroid 7.0 My Question or IssueSince I hired the premium service that allows me to download the songs to my phone, I have presented a problem that makes it too uncomfortable t...

  • Visitor
  • Plan Premium Family Country Perú Device Samsung Galaxy s6 g920v Operating System Android 7.0   My Question or Issue Since I hired the premium service that allows me to download the son...
  • Ivan
  • Spotify Legend
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Can't launch Chromecast Spotify from my phone to my TV

PlanPremiumCountryAustraliaDevicePixel 2Operating SystemAndroid 10 My Question or IssueHi all, about a week ago the Spotify app on my phone stopped chromecasting to my TV. When I go into my 'Connect to a device' list on the app, my TV is listed as 'u...

  • Casual Listener
  • Plan Premium Country Australia Device Pixel 2 Operating System Android 10   My Question or Issue Hi all, about a week ago the Spotify app on my phone stopped chromecasting to my TV. Wh...
  • 220 Views
  • 0 replies
  • 1 likes
  • 220 Views
  • 0 replies
  • 1 likes

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