Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375647 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryMalaysiaDevice(Samsung A70)Operating System(Android 11) My Question or IssueHi, the lyrics doesn't show up in my mobile phone. I've sync my Spotify through all my others devices (Laptop and TV). The lyrics does show up in my laptop ...
Plan Premium Country Malaysia Device (Samsung A70) Operating System (Android 11) My Question or Issue Hi, the lyrics doesn't show up in my mobile phone. I've sync my Spotify through ...
Moderator
1832 Views
5 replies
0 likes
PlanPremiumCountrySweden DeviceSamsung mobile phone My Question or IssueThe speed on podcasts is superfast. How do I get it back to normal?
Plan Premium Country Sweden Device Samsung mobile phone My Question or Issue The speed on podcasts is superfast. How do I get it back to normal?
Casual Listener
298 Views
1 replies
0 likes
I changed to a new phone and my favorites and my premium account is gone....help!
I changed to a new phone and my favorites and my premium account is gone....help!
Moderator
379 Views
1 replies
0 likes
I have downloaded a bunch of songs on Spotify on Android and I have the com.spotify.music folder backed up. How do I make my new phone switch to microSD storage, and discover these downloaded songs once I replace the com.spotify.music folder, instead...
I have downloaded a bunch of songs on Spotify on Android and I have the com.spotify.music folder backed up. How do I make my new phone switch to microSD storage, and discover these downloade...
Spotify Star
1274 Views
1 replies
0 likes
PlanPremiumCountryUkraine DeviceSamsung Galaxy M31sOperating SystemAndroid 11 Hi there! I have long created a topic that the Cyrillic font is different from the Latin font. I was told that "different devices use different preloaded Cyrillic fonts as ...
Plan Premium Country Ukraine Device Samsung Galaxy M31s Operating System Android 11 Hi there! I have long created a topic that the Cyrillic font is different from the Latin fo...
919 Views
0 replies
1 likes
"Pay full attention to the road" you say... ...but removing car view means you have to concentrate harder on the smaller interface. The logic is moronic.Ever since You advertised "Car Thing" it has been gone. What's even worse is you still have offic...
"Pay full attention to the road" you say... ...but removing car view means you have to concentrate harder on the smaller interface. The logic is moronic. Ever since You advertised "Car Thing" it h...
Newbie
1995 Views
6 replies
7 likes
Hi,Trying to install Spotify on my daughter's Galaxy A02s. I can download the app in Play Store but at the end of the installation I get a message that the app can't be installed.I did all cash and force stop that usually recommended but didn't help....
Hi, Trying to install Spotify on my daughter's Galaxy A02s. I can download the app in Play Store but at the end of the installation I get a message that the app can't be installed. I did all cash ...
Moderator
550 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI activated the premium account and deactivated it immediately, I wanted to switch to the duo...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I activ...
Moderator
350 Views
1 replies
0 likes
HiI am using Spotify Premium in my car connected via bluetooth to my Samsung S10.All steering wheel controls are working ok ie volume, skip to next track, mute etc.However the fast forward a track function doesn't work. It should be possible by holdi...
Hi I am using Spotify Premium in my car connected via bluetooth to my Samsung S10. All steering wheel controls are working ok ie volume, skip to next track, mute etc. However the fast forward a tr...
Moderator
1572 Views
6 replies
0 likes
I toggled on the "Show local files" option, I had a bunch of .mp3 files saved and those still show and play.The problem stands with files that I downloaded after I set up the option.1. I renamed them all; the app showed me two files: the renamed one ...
I toggled on the "Show local files" option, I had a bunch of .mp3 files saved and those still show and play. The problem stands with files that I downloaded after I set up the option. 1. I renamed ...
Spotify Legend
574 Views
3 replies
0 likes
Premium Family plan, LGV60, Pioneer WNEX4400 head unit, latest Android (as of Jan 2022), latest head unit BIOS, connects via WiFi-Direct.My preferred music app is Stations and it has been working for more than a year (which is when I ditched Pandora ...
Premium Family plan, LGV60, Pioneer WNEX4400 head unit, latest Android (as of Jan 2022), latest head unit BIOS, connects via WiFi-Direct. My preferred music app is Stations and it has been worki...
Spotify Legend
2964 Views
4 replies
1 likes
PlanoPremiumPaísBrasilDispositivoMoto Z2 PlaySistema OperacionalAndroid 10 Meu Spotify não faz mais download das playlists ou músicas, eu aperto para baixar e simplesmente fica carregando, sem baixar quaisquer faixas. Já desinstalei e instalei novame...
Plano Premium País Brasil Dispositivo Moto Z2 Play Sistema Operacional Android 10 Meu Spotify não faz mais download das playlists ou músicas, eu aperto para baixar e simplesme...
Music Fan
2752 Views
16 replies
0 likes
PlanPremiumCountryUSA My Question or IssueI'm not sure if this is an Android issue or Spotify issue. About 5 months ago, my texting app Google Messages stopped displaying track previews for all URLs, both on the phone app and the Chrome extension. So...
Plan Premium Country USA My Question or Issue I'm not sure if this is an Android issue or Spotify issue. About 5 months ago, my texting app Google Messages stopped displaying track previ...
Moderator
1165 Views
2 replies
3 likes
PlanPremiumCountryUSADeviceSamsung S21 Ultra Operating SystemAndroid 12 My Question or IssueI keep getting added to Group sessions without my approval and I'm unable to leave the group as the button to leave isn't showing up. I have done pretty much ...
Plan Premium Country USA Device Samsung S21 Ultra Operating System Android 12 My Question or Issue I keep getting added to Group sessions without my approval and I'm unable to ...
Spotify Legend
3067 Views
7 replies
2 likes
Hello! I recently installed Spotify and quickly upgraded to Premium. Since my upgrade, it seems as the Mobile App is "stuck" - any actions that take place on the app, such as liking new songs, pinning playlists etc. are impossible to achieve. Interes...
Hello! I recently installed Spotify and quickly upgraded to Premium. Since my upgrade, it seems as the Mobile App is "stuck" - any actions that take place on the app, such as liking new son...
Regular
1721 Views
5 replies
0 likes
PlanPremiumCountryAustralia DeviceSamsung Galaxy A31 Operating SystemAndroid 11 My Question or IssueI downloaded a library of music to listen to while I was away with no cellular access and only a WiFi with Spotify blocked. Whenever I attempted to lo...
Plan Premium Country Australia Device Samsung Galaxy A31 Operating System Android 11 My Question or Issue I downloaded a library of music to listen to while I was awa...
Spotify Legend
2154 Views
3 replies
1 likes
I was thinking, instead of having your liked songs playlist, maybe we could make it into a section of it's own. Like the home, search, and library sections. Because sometimes when I am in a place where I may not have much internet and I chose to play...
I was thinking, instead of having your liked songs playlist, maybe we could make it into a section of it's own. Like the home, search, and library sections. Because sometimes when I am in a place whe...
Casual Listener
486 Views
2 replies
0 likes
PlanPremiumCountryTurkeyDevice(Sony Xperia XZ F8331)Operating System(Android 8.0.0) My Question or IssueI logged out of the application and turned the phone off and on again, I entered the application again, the same did not fix it.
Plan Premium Country Turkey Device (Sony Xperia XZ F8331) Operating System (Android 8.0.0) My Question or Issue I logged out of the application and turned the phone off and on again,...
Regular
1209 Views
9 replies
0 likes
PlanPremiumCountryPakistanDeviceSamsung Galaxy Note 9Operating SystemAndroid 10 My Question or IssueI have had these issues for more than a month now, even after 3 updates, clean reinstall, they aren't solved.1. Whenever i open the app, it automatica...
Plan Premium Country Pakistan Device Samsung Galaxy Note 9 Operating System Android 10 My Question or Issue I have had these issues for more than a month now, even after 3 updates, c...
Moderator
609 Views
3 replies
0 likes
PlanPremiumDeviceSamsung Galaxy A52SOperating SystemOne UI 4.0 (Android 12) My Question or IssueSpotify keeps pausing randomly. With wi-fi or cellular on, Spotify randomly pauses every minute or so. It doesn't happen when you turn off internet connec...
Plan Premium Device Samsung Galaxy A52S Operating System One UI 4.0 (Android 12) My Question or Issue Spotify keeps pausing randomly. With wi-fi or cellular on, Spotify randomly pauses...
Spotify Legend
1487 Views
2 replies
0 likes
