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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397270 Views

547 replies

35 likes

Account
Free
  • 397270 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8496 Views

0 replies

7 likes

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Android app no song displays as playing, but it is playing.

Hello! This has been an issue for over a year - Music plays from the app, but no song is displayed as playing. This causes multiple issues, because I can not skip nor pause a song. In addition, the music won't stop if I disconnect from bluetooth. I a...

Newbie

Hello! This has been an issue for over a year - Music plays from the app, but no song is displayed as playing. This causes multiple issues, because I can not skip nor pause a song. In addition, the m...

MattSuda

Spotify Star

1786 Views

5 replies

2 likes

App & Features
  • 1786 Views
  • 5 replies
  • 2 likes

Progress bar not showing. Tried new install, log out/in. Talked with 4 agents to no avail

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

MattSuda

Spotify Star

1434 Views

3 replies

0 likes

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Superuser Contribution ANDROID - Bottom bar not updating song or play/pause button

I am using a Samsung Galaxy J7V Android Version 9 for my premium Spotify app. I cleared the cache & data, reinstalled, restarted, and I still don't get the songs to update on the bottom bar. The first song I play will stay there for every song I play...

Casual Listener

I am using a Samsung Galaxy J7V Android Version 9 for my premium Spotify app. I cleared the cache & data, reinstalled, restarted, and I still don't get the songs to update on the bottom bar. The ...

groupama3

Music Fan

6849 Views

27 replies

13 likes

  • 6849 Views
  • 27 replies
  • 13 likes

Superuser Contribution Adroid app goes black after (any) song selected

PlanPremiumCountryUKDeviceLG G7 ThinQOperating SystemAndroid 10 My Question or IssueSpotify was working perfectly until a week ago.There was no update or any change done to my device - but the app stopped working.By this I mean that search function w...

Casual Listener

Plan Premium Country UK Device LG G7 ThinQ Operating System Android 10   My Question or Issue Spotify was working perfectly until a week ago. There was no update or any change done to...

Novy

Moderator

530 Views

3 replies

0 likes

  • 530 Views
  • 3 replies
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[Connect] Connect stops working on Android app after few song skips

Very frustrating bug with spotify connect (android - windows). After I skip 5-10 songs connect just stops working on player activity. I need to close player and open it again to make it work again. Skipping songs from notification shade works as expe...

Visitor

Very frustrating bug with spotify connect (android - windows). After I skip 5-10 songs connect just stops working on player activity. I need to close player and open it again to make it work again. ...

520 Views

0 replies

0 likes

Connect
  • 520 Views
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  • 0 likes

Playing but no player

PlanPremiumCountryNETHERLANDSDeviceSAMSUNG A70Operating SystemAndroid11 My Question or IssueSpotify randomly stops playing. When I go to the app the player seems te be gone.If I press a song the song plays but after like 40 seconds the whole issue re...

Newbie

Plan Premium Country NETHERLANDS Device SAMSUNG A70 Operating System Android11   My Question or Issue Spotify randomly stops playing. When I go to the app the player seems te be gone. ...

Amay

Spotify Star

1578 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Latest Update and Android Auto

PlanFamilyCountryGermanyDeviceOneplus 8 ProOperating SystemOxygenOS 11 Hi everyone, Spotify stopped working on android auto after the last update. The app can be operated, but selecting and playing songs does not work. Only restarting the app on the ...

Casual Listener

  Plan Family Country Germany Device Oneplus 8 Pro Operating System OxygenOS 11   Hi everyone,   Spotify stopped working on android auto after the last update. The app can ...

Yordan

Moderator

1196 Views

4 replies

0 likes

android 11
android auto
OnePlus 8 Pro
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  • 4 replies
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Superuser Contribution Spotify cuts playback every 20 sec

PlanPremiumCountrySwedenDeviceRealme X2 ProOperating SystemAndroid 11 My Question or IssueII want to play musik using my stereo as chosen device instead of the phone's speaker or headset with the phone.It works great until you start watching YouTube ...

Casual Listener

  Plan Premium Country Sweden Device Realme X2 Pro Operating System Android 11   My Question or IssueI I want to play musik using my stereo as chosen device instead of the phone'...

Yordan

Moderator

453 Views

1 replies

0 likes

cuts
Device Available
on
playback
Youtube
  • 453 Views
  • 1 replies
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Superuser Contribution How do I stop Spotify from launching automatically at startup on my Android device. You only give in

Why is help available on this topic for PCs only? Why is there no chat under the chat link. This is a community bulletin board.

Casual Listener

Why is help available on this topic for PCs only? Why is there no chat under the chat link. This is a community bulletin board.

Alex

Spotify Legend

732 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Podcast Does Not Show In Now Playing

PlanPremiumCountryUSADeviceSamsung S20 Phone AND Samsung Tab A TabletOperating SystemAndroid My Question or IssueAfter playing a couple of podcasts where I stop and start the song will stop appearing in the Now Playing. If this happens then I cannot ...

Casual Listener

Plan Premium Country USA Device Samsung S20 Phone AND Samsung Tab A Tablet Operating System Android   My Question or Issue After playing a couple of podcasts where I stop and start the...

Yordan

Moderator

762 Views

4 replies

1 likes

  • 762 Views
  • 4 replies
  • 1 likes

Superuser Contribution My full screan lyrics dont working

PlanFree/PremiumPremiumCountryBrazilDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)S9+Operating System(iOS 10, Android Oreo, Windows 10,etc.)AndroidMy Question or IssueThe full screen lyrics visualizer is not working since few days ago, I t...

Newbie

Plan Free/Premium Premium Country Brazil Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) S9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android My Question or...

Vasil

Moderator

745 Views

3 replies

4 likes

  • 745 Views
  • 3 replies
  • 4 likes

Solved!!Superuser Contribution Can't skip/pause/play music using Google and other issues

PlanPremiumCountryCanadaDeviceSamsung S20+ and S10eOperating SystemOneUI 3.0 (Android 11) and OneUI 2.5 (Android 10) My Question or IssueWas able to narrow down that after update 8.5.85.0, a few issues have occured with the way Spotify performs on An...

Music Fan

Plan Premium Country Canada Device Samsung S20+ and S10e Operating System OneUI 3.0 (Android 11) and OneUI 2.5 (Android 10)   My Question or Issue Was able to narrow down that after up...

Yordan

Moderator

5899 Views

7 replies

0 likes

  • 5899 Views
  • 7 replies
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Superuser Contribution Can't listen to Linkin Park in Germany

PlanPremiumCountryGermanyDeviceGoogle Pixel 5Operating SystemAndroid 12 My Question or IssueI can see all of Linkin Parks music listed but if i try to play any of it nothing happens. I have this issue for a long time already and I am wondering if the...

Visitor

Plan Premium Country Germany Device Google Pixel 5 Operating System Android 12   My Question or Issue I can see all of Linkin Parks music listed but if i try to play any of it nothing ...

Yordan

Moderator

666 Views

1 replies

0 likes

  • 666 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Search function on Galaxy Watch 4

PlanPremiumCountryUKDeviceGalaxy Watch 4Operating SystemWear OS My Question or IssueI am using the watch app on galaxy watch 4 and I dont have a search function, just "downloads" "your library" and then some suggestion songs/playlists.I've tried unin...

Newbie

Plan Premium Country UK Device Galaxy Watch 4 Operating System Wear OS   My Question or Issue I am using the watch app on galaxy watch 4 and I dont have a search function, just "downlo...

OscarDC

Moderator

3488 Views

1 replies

0 likes

  • 3488 Views
  • 1 replies
  • 0 likes

The songs in an album don't fade together

PlanPremiumCountryCanadaDeviceMoto G8 PowerMy Question or IssueUsually, when I play an album in order on my cellphone, songs that fit together play smoothly and fade with each other. Now, since a few months ago, when two songs are supposed to natural...

Newbie

Plan Premium Country Canada Device Moto G8 Power My Question or Issue Usually, when I play an album in order on my cellphone, songs that fit together play smoothly and fade with each other. No...

348 Views

0 replies

0 likes

  • 348 Views
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  • 0 likes

Playlist

PlanNoneCountryRussiaDeviceSamsung Galaxy A72Operating SystemAndroid My Question or IssueSpotify is forbidden now in Russia but can I at least watch the songs I've added on the playlists? I did not have time to add them all I the other app.

Newbie

Plan None Country Russia Device Samsung Galaxy A72 Operating System Android   My Question or Issue Spotify is forbidden now in Russia but can I at least watch the songs I've added on t...

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

Solved: Android App loading "Show Discography" view very slowly when many albums in personal library

PlanPremiumCountryDE DeviceGoogle Pixel 4a (5G)Operating SystemAndroid 12 My Question or Issue I'm a big fan of a German Audio play series called "Die Drei ???" ( https://open.spotify.com/artist/3meJIgRw7YleJrmbpbJK6S ), so over the last couple of mo...

Newbie

Plan Premium Country DE   Device Google Pixel 4a (5G) Operating System Android 12   My Question or Issue   I'm a big fan of a German Audio play series called "Die Drei ???"...

324 Views

0 replies

0 likes

Android
Discography View
performance
  • 324 Views
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Superuser Contribution Queue not clearing

PlanFreeCountryUSDevicePixel 4aOperating SystemAndroid My Question or IssueI logged in on desktop while at work and queued a playlist. This plays fine on the desktop. I can clear the queue on the desktop if I choose to play another artist. On my phon...

Casual Listener

Plan Free Country US Device Pixel 4a Operating System Android   My Question or Issue I logged in on desktop while at work and queued a playlist. This plays fine on the desktop. I can c...

Alex

Spotify Legend

693 Views

3 replies

0 likes

  • 693 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to remove podcasts from search results?

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Note8Operating SystemAndroid When searching for music, my search results are filled with podcasts I have never listened to. For example if I want to search for "The Bea" for The Beatles, 5/7 of the ...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy Note8 Operating System Android   When searching for music, my search results are filled with podcasts I have never listened...

Basheem

Casual Listener

987 Views

2 replies

3 likes

  • 987 Views
  • 2 replies
  • 3 likes

Superuser Contribution Lyrics on my app not showing

Iam using redmi note 9 pro. And my spotify has no lyric feature.. how to eneble it?

Newbie

Iam using redmi note 9 pro. And my spotify has no lyric feature.. how to eneble it?  

Novy

Moderator

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes