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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397185 Views

547 replies

35 likes

Account
Free
  • 397185 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8494 Views

0 replies

7 likes

  • 8494 Views
  • 0 replies
  • 7 likes

Unable to listen to music on Galaxy Watch 4 (not using bluetooth)

I have been having issues trying to play Spotify directly on my watch without connecting Bluetooth headphones. Before I would use it on my Galaxy Watch 2 Active but it seems I have issues with the Galaxy 4 Classic. Is there a reason for not being abl...

Casual Listener

I have been having issues trying to play Spotify directly on my watch without connecting Bluetooth headphones.  Before I would use it on my Galaxy Watch 2 Active but it seems I have issues with ...

501 Views

0 replies

1 likes

  • 501 Views
  • 0 replies
  • 1 likes

Superuser Contribution Lyrics now showing

Hi, I've been able to see several songs on spotify in which the lyrics are available, but when I try to read the lyrics they don't show on the bottom of the songs' screen. I even updated the app to it's new version and it won't appear. Can I get some...

Visitor

Hi, I've been able to see several songs on spotify in which the lyrics are available, but when I try to read the lyrics they don't show on the bottom of the songs' screen. I even updated the app to i...

OscarDC

Moderator

655 Views

1 replies

0 likes

  • 655 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play music on Android if PC app is running

PlanFamilyCountryFrance DeviceOne Plus 6Operating SystemAndroid Oxygen OS 10.3.5 My Question or IssueIf on my PC I have Spotify application started (playing music or not)I can't listen music on my phone anymoreI need to turn off the PC application to...

Visitor

Plan Family Country France   Device One Plus 6 Operating System Android Oxygen OS 10.3.5   My Question or Issue If on my PC I have Spotify application started (playing music or n...

AndresM

Moderator

698 Views

3 replies

1 likes

  • 698 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify won't show the song I'm playing

My Question or Issue Hi,So I have the problem that sometimes Spotify pauses my music or won't show the song that I'm playing. I know that this question has come up previously. However, the suggested solutions haven't helped me. I've tried to reinstal...

Visitor

My Question or Issue   Hi, So I have the problem that sometimes Spotify pauses my music or won't show the song that I'm playing. I know that this question has come up previously. However, the...

OscarDC

Moderator

740 Views

3 replies

0 likes

  • 740 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Playback failed message

Just recently, I am repeatedly getting 'Playback failed' message when using Spotify on my Android Hudl. I then have to 'force stop' the app and then it works again for a few tracks then crashes again. It seems to happen more frequently after the adve...

Casual Listener

Just recently, I am repeatedly getting 'Playback failed' message when using Spotify on my Android Hudl.  I then have to 'force stop' the app and then it works again for a few tracks then crashes...

OscarDC

Moderator

19245 Views

12 replies

0 likes

  • 19245 Views
  • 12 replies
  • 0 likes

Superuser Contribution Problema na conexão bluetoth do Android spotfy com o multimidia do carro

PlanoPremiumDispositivoAndroid - Motorola olá, tenho o Spotify instalado no meu celular, porem, quando conecto ele via bluetoth no multimidia do meu carro, a primeira musica toca certinho, depois, quando eu coloco pra trocar de musica (pela multimidi...

Casual Listener

Plano Premium Dispositivo Android - Motorola   olá, tenho o Spotify instalado no meu celular, porem, quando conecto ele via bluetoth no multimidia do meu carro, a primeira musica toca certi...

OscarDC

Moderator

4069 Views

6 replies

1 likes

bluetoth
  • 4069 Views
  • 6 replies
  • 1 likes

Superuser Contribution [bluetooth] streaming to external speaker interrupted

Recently I bought a Pure Jongo T2 speaker and suddendly I faced an issue using spotify on my smartphone (HTC one M7) over bluetooth. When I play music using Spotify, the "data flow" ( sent via bluetooth ) has frequent interruptions and consequently t...

Newbie

Recently I bought a Pure Jongo T2 speaker and suddendly I faced an issue using spotify on my smartphone (HTC one M7) over bluetooth. When I play music using Spotify, the "data flow" ( sent ...

AndresM

Moderator

1311 Views

2 replies

0 likes

  • 1311 Views
  • 2 replies
  • 0 likes

Superuser Contribution Newsfeed play wrong song

PlanFreeCountryCanadaDeviceGalaxy A5 2017Operating SystemAndroid 8 My Question or IssueWhen i play any song in the news feed it is the wrong oneit seems to happen only there

Casual Listener

Plan Free Country Canada Device Galaxy A5 2017 Operating System Android 8   My Question or Issue When i play any song in the news feed it is the wrong one it seems to happen only there

kryptikcreations

Casual Listener

397 Views

2 replies

0 likes

  • 397 Views
  • 2 replies
  • 0 likes

Spotify stopping while on Bluetooth headphones (Android)

PlanPremiumDeviceSamsung Galaxy S10Operating SystemAndroid 12Spotify version:8.7.20.1261 My Question or IssueSince the last 2 weeks (seems to coincide with newest version release), my Spotify keeps pausing the songs for no reason, sometimes resuming ...

Casual Listener

Plan Premium Device Samsung Galaxy S10 Operating System Android 12 Spotify version: 8.7.20.1261   My Question or Issue Since the last 2 weeks (seems to coincide with newest versio...

BetterBombshell

Newbie

2427 Views

3 replies

0 likes

  • 2427 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't seem to Import local music files

PlanFamily PremiumCountryMexicoDeviceOneplus 7T 256GBOperating SystemAndroid 10 My Question or IssueHello When I press the "Import your music" button on the App, it's probably scanning my storage to see if I have anything to import. Thing is, this "s...

Visitor

Plan Family Premium Country Mexico Device Oneplus 7T 256GB Operating System Android 10   My Question or Issue Hello   When I press the "Import your music" button on the App, it'...

Yordan

Moderator

1812 Views

4 replies

3 likes

files
import
local
slow
  • 1812 Views
  • 4 replies
  • 3 likes

Superuser Contribution Buttons 'forward, pause and back' disappear in background.

PlanFremiumCountryBRAZILDeviceXIAOMI MI A2Operating SystemANDROID 10 My Question or IssueOnce spotify is playing in my background, it stops showing the buttons 'back, pause and forward', I tried to install the latest version to fix it and it didn't w...

Regular

Plan Fremium Country BRAZIL Device XIAOMI MI A2 Operating System ANDROID 10   My Question or Issue Once spotify is playing in my background, it stops showing the buttons 'back, pause a...

crazylady

Regular

16482 Views

28 replies

0 likes

  • 16482 Views
  • 28 replies
  • 0 likes

Superuser Contribution bugs again

None of the below information is rired. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryHong Kong DeviceAndroidOperating SystemAndroid 12 My Question or Issuehey spotify so i update the app and this happen...

Casual Listener

None of the below information is rired. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Hong Kong   Device Android Operating System Andr...

Jeremy

Spotify Legend

2140 Views

2 replies

0 likes

bug
  • 2140 Views
  • 2 replies
  • 0 likes

Car mode

My phone used to stay awake when I was using spotify in NY car or motorcycle so I could control the Playlist while driving. Now the screen goes to sleep and I have to wake it back up to change the song or pause it. I try tapping on "Car" in the setti...

Visitor

My phone used to stay awake when I was using spotify in NY car or motorcycle so I could control the Playlist while driving. Now the screen goes to sleep and I have to wake it back up to change the so...

442 Views

0 replies

0 likes

  • 442 Views
  • 0 replies
  • 0 likes

Superuser Contribution Issues with App on Samsung Galaxy S20 Ultra

PlanPremiumCountryUSDeviceSamsung Galaxy S20 UltraOperating SystemAndroid version - 11One UI version - 3.1 My Question or IssueI have been having this issue for a while now. I could be playing a podcast for hours with no issues and then will seemingl...

Newbie

Plan Premium Country US Device Samsung Galaxy S20 Ultra Operating System Android version - 11 One UI version - 3.1   My Question or Issue I have been having this issue for a while now...

Kevins2

Visitor

2581 Views

6 replies

0 likes

  • 2581 Views
  • 6 replies
  • 0 likes

Superuser Contribution Two days ago, music stopped

It seems the worst on one playlist. Shuffle will 90% of the time not work. Maybe I can play one song at a time, most often nothing. Sometime a song will play for 10 seconds, then stop. Sometimes the green bars are moving as if the song is playing, bu...

Regular

It seems the worst on one playlist.  Shuffle will 90% of the time not work.  Maybe I can play one song at a time, most often nothing.  Sometime a song will play for 10 seconds, then st...

bhtlaw

Regular

548 Views

3 replies

0 likes

App & Features
  • 548 Views
  • 3 replies
  • 0 likes

Superuser Contribution Stopping Autoplay From Bluetooth Connection

PlanPremiumCountryUSDevicePixel 6 ProOperating SystemAndroid 12 My Question or IssueOnly recently, not until now, when I connect my earbuds to my phone Spotify starts playing and then I also can't swipe away the notification in the swipe down area. S...

Regular

Plan Premium Country US Device Pixel 6 Pro Operating System Android 12   My Question or Issue Only recently, not until now, when I connect my earbuds to my phone Spotify starts playing...

Alex

Spotify Legend

606 Views

3 replies

0 likes

  • 606 Views
  • 3 replies
  • 0 likes

Superuser Contribution Player had disappeared

Hi, The progress bar/player thing no longer appears in my app I can still play aos, but I've got no wat of seeing what's actually playing, fast forwarding/rewinding and the only way I cam stop it playing is to close the app.It's been going on a while...

Newbie

Hi,   The progress bar/player thing no longer appears in my app I can still play aos,  but I've got no wat of seeing what's actually playing, fast forwarding/rewinding and the only way I ...

Skynebula

Regular

2084 Views

7 replies

2 likes

App & Features
  • 2084 Views
  • 7 replies
  • 2 likes

Superuser Contribution Android auto

PlanPremiumCountryCanadaDeviceSamsung S20 ultraOperating System My Question or IssueAndroid auto is not functioning anymore. I've tried all the tips I've found and don't seem to be working. I can play music through my phone but don't have the control...

Visitor

  Plan Premium Country Canada Device Samsung S20 ultra Operating System     My Question or Issue Android auto is not functioning anymore.  I've tried all the tips I've ...

Yordan

Moderator

833 Views

2 replies

2 likes

  • 833 Views
  • 2 replies
  • 2 likes

Musics plays but wont show the song in the app

PlanPremiumCountry DeviceSamsung Galaxy S21 UltraOperating SystemAndroid My Question or IssueLately my spotify app has been really buggy. It started about a week ago and i've never had any issues like this before. The issue is that once i leave the a...

Visitor

  Plan Premium Country   Device Samsung Galaxy S21 Ultra Operating System Android   My Question or Issue Lately my spotify app has been really buggy. It started about a week...

goatpimp

Gig Goer

2096 Views

4 replies

3 likes

  • 2096 Views
  • 4 replies
  • 3 likes

Playing a track doesn't let control it

PlanPremiumCountryIsraelDevice Pixels 6Operating SystemAndroid 12 My IssueOften after idling (i.e. not using Spotify in a while), when playing a track, it will start playing it without launching the controlsIn such case, the only way to stop it from ...

Casual Listener

Plan Premium Country Israel Device  Pixels 6 Operating System Android 12   My Issue Often after idling (i.e. not using Spotify in a while), when playing a track, it will start pla...

MattSuda

Spotify Star

693 Views

3 replies

0 likes

  • 693 Views
  • 3 replies
  • 0 likes