Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
114923 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Roadie
231098 Views
148 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
590354 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
485070 Views
580 replies
42 likes
PlanPremiumCountryAustraliaDeviceGoogle Pixel 4aOperating SystemAndroid 12 Kernel My Question or IssueI have the lyrics prompt/symbol on two songs but when I click on them there are no lyrics. It doesn't show with other songs. Have tried clean reinst...
Plan Premium Country Australia Device Google Pixel 4a Operating System Android 12 Kernel My Question or Issue I have the lyrics prompt/symbol on two songs but when I click on them th...
Casual Listener
768 Views
2 replies
0 likes
PlanoPremiumPaísBrasil DispositivoXiaomi Redmi Note 5 Global Sistema operacionalAndroid Pie My question or problem For a long time I've been noticing that the Downloads of the songs are very slow, type 50 songs takes about 10 minutes on my Internet o...
Plano Premium País Brasil Dispositivo Xiaomi Redmi Note 5 Global Sistema operacional Android Pie My question or problem For a long time I've been noticing that th...
Spotify Star
2778 Views
3 replies
0 likes
App is not working properly. After 10 secs of playing song it is getting off. Tried login out. Tried clearing data. Still not working.PlanFreeCountryIndiaOperating SystemAndroid My Question or IssuesApp is not working properly. After 10 secs of playi...
App is not working properly. After 10 secs of playing song it is getting off. Tried login out. Tried clearing data. Still not working. Plan Free Country India Operating System Android ...
Spotify Legend
505 Views
1 replies
0 likes
Hello, I've looked and looked and can't find anyway to delete/remove the Queue on my Nexus 5. The only way I've found is to FF each track which is a right pain Please help..... Ta! Stu
Hello, I've looked and looked and can't find anyway to delete/remove the Queue on my Nexus 5. The only way I've found is to FF each track which is a right pain Pleas...
Visitor
1467 Views
4 replies
4 likes
PlanPremiumCountryFrance DeviceXiaomi Mi9 Lite and Xiaomi Mi A2Operating SystemAndroid 10 My Question or IssueHello,since approx. 10 days now (~May 20th), my alarms set up in Google Clock do not play songs I configured from Spotify. Instead they play...
Plan Premium Country France Device Xiaomi Mi9 Lite and Xiaomi Mi A2 Operating System Android 10 My Question or Issue Hello, since approx. 10 days now (~May 20th), my al...
Moderator
1985 Views
2 replies
0 likes
PlanFamilyCountryGermanyDeviceXiaomi Mi 9Operating SystemAndroid 11My Question or IssueSometimes when opening Artist/Album pages, it doesn't load. Resetting the cache/data does wirk sometimes, but only for a short time. I only have this issue on one ...
Plan Family Country Germany Device Xiaomi Mi 9 Operating System Android 11 My Question or Issue Sometimes when opening Artist/Album pages, it doesn't load. Resetting the cache/data does wirk...
Spotify Legend
620 Views
1 replies
0 likes
PlanFreeCountryUASDeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueIs anyone else on android having a bug where it will show a previous song that is different to the one that is currently playing? The length section of the song is al...
Plan Free Country UAS Device Samsung Galaxy 8 Operating System Android My Question or Issue Is anyone else on android having a bug where it will show a previous song that is ...
Spotify Legend
596 Views
1 replies
0 likes
If you go into your Personal Playlist there is a Tab at the bottom called "Recommendations based on your Playlist". After using this Feature a lot all the undesired Songs that I never enjoyed are still in there and keep popping up, while Im trying to...
If you go into your Personal Playlist there is a Tab at the bottom called "Recommendations based on your Playlist". After using this Feature a lot all the undesired Songs that I never enjoyed are sti...
Spotify Legend
894 Views
3 replies
2 likes
While driving in my car, I play Spotify on the radio through Bluetooth. The songs/podcast skip and pause everytime I get a notification. Even if they are on silent. Please fix this. It is very very annoying.
While driving in my car, I play Spotify on the radio through Bluetooth. The songs/podcast skip and pause everytime I get a notification. Even if they are on silent. Please fix this. It is very very a...
Moderator
2060 Views
3 replies
0 likes
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 8+Operating SystemAndroid 9, December 1, 2020 security patchSpotify Version 8.6.84.1240 My Question or IssueWhen my phone stops or starts wireless charging, the sound cuts out for about a half secon...
Plan Premium Country United States Device Samsung Galaxy 8+ Operating System Android 9, December 1, 2020 security patch Spotify Version 8.6.84.1240 My Question or Issue When ...
Newbie
2832 Views
5 replies
1 likes
Last week my Spotify app on Android started giving me trouble. I can unlike songs but I can't like any new songs. It seems to be working perfectly fine on the web player. I've tried clearing the cache and starting with a fresh install of Spotify to n...
Last week my Spotify app on Android started giving me trouble. I can unlike songs but I can't like any new songs. It seems to be working perfectly fine on the web player. I've tried...
Community Legend
1599 Views
6 replies
3 likes
PlanPremiumCountryItalyDeviceSamsung galaxy s9Operating SystemAndroid 10 My Question or IssueHi, even though some songs present the label 'lyrics' they don't appear in the now playing screen, instead there's an error message ("can't load the lyrics f...
Plan Premium Country Italy Device Samsung galaxy s9 Operating System Android 10 My Question or Issue Hi, even though some songs present the label 'lyrics' they don't appear i...
Moderator
3029 Views
5 replies
1 likes
PlanPremiumCountryUK DeviceSamsung J5 Operating SystemAndroid version: J530 FXXU 3BRJ2 My Question or IssueI have a BMW with iDrive 6, fully updated as is my mobile. I was able to 'see' my playloists from the Spotify app installed on the car iDrive a...
Plan Premium Country UK Device Samsung J5 Operating System Android version: J530 FXXU 3BRJ2 My Question or Issue I have a BMW with iDrive 6, fully updated as is my mo...
Casual Listener
13471 Views
4 replies
3 likes
PlanPremiumCountryNetherlandsDeviceAndroid Automotive on Polestar 2Operating SystemAndroid R My Question or Issue I really miss the ability to add a song to a playlist quickly and easily on android automotive. I have multiple playlists I listen to fr...
Plan Premium Country Netherlands Device Android Automotive on Polestar 2 Operating System Android R My Question or Issue I really miss the ability to add a song to a playlist...
424 Views
0 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
363 Views
1 replies
0 likes
Hey, so my issue is basically that my spotify home page is no longer showing the new UI, just recently played instead. I really liked the new UI and can't get it back after many updates from the play store. I've done a clean install, cleared cache an...
Hey, so my issue is basically that my spotify home page is no longer showing the new UI, just recently played instead. I really liked the new UI and can't get it back after many updates from the play...
Spotify Star
834 Views
1 replies
0 likes
PlanPremiumOperating SystemAndroid My Question or IssueA recent update now searches the lyrics of songs when I type something in the search bar, not just the titles of songs. How do I turn off this feature?For example: if I'm looking for "The Banks o...
Plan Premium Operating System Android My Question or Issue A recent update now searches the lyrics of songs when I type something in the search bar, not just the titles of song...
Newbie
3171 Views
9 replies
1 likes
PlanPremium (means I'm paying, so I'm expecting a proper solution)CountryHungaryDeviceXiaomi 9T ProOperating SystemAndroid latest My Question or IssueI have 950 saved songs, which is about 55 hours. I start them on my phone in the app, turn on shuffl...
Plan Premium (means I'm paying, so I'm expecting a proper solution) Country Hungary Device Xiaomi 9T Pro Operating System Android latest My Question or Issue I have 950 saved songs, ...
Spotify Legend
826 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceGoogle Pixel 6 ProOperating SystemAndroid 12 My Question or IssueSo I just purchased a new Google Pixel 6 Pro and I thought the connectivity issue between the default alarm clock and Spotify should have been fixed by now...
Plan Premium Country Canada Device Google Pixel 6 Pro Operating System Android 12 My Question or Issue So I just purchased a new Google Pixel 6 Pro and I thought the connectivity iss...
Moderator
1191 Views
1 replies
0 likes
PlanStudent Device (Hisense E40)Operating System(Android) My Question or IssueReinstalled Spotify only to lose all my music, even my account is now on Free, though I'm registered for a student. How do I go back to my Student subscription?
Plan Student Device (Hisense E40) Operating System (Android) My Question or Issue Reinstalled Spotify only to lose all my music, even my account is now on Free, t...
Spotify Legend
493 Views
1 replies
0 likes
