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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryUKDeviceXiaomi Redmi Note 7Operating SystemAndroid 10/11 (LineageOS) Hi all,for the past month I'm unable to like/unlike songs and edit playlists. Clearing caches does not help, and uninstalling the app seems to only help for a day ...
Plan Premium Country UK Device Xiaomi Redmi Note 7 Operating System Android 10/11 (LineageOS) Hi all, for the past month I'm unable to like/unlike songs and edit playlists. Clearing ...
Spotify Legend
431 Views
1 replies
0 likes
PlanFree/PremiumCountry : UK Device : Sony Xperia 2(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue : Since all the trouble with downloaded playlists disappearing on my ph...
Plan Free/Premium Country : UK Device : Sony Xperia 2 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Quest...
Spotify Legend
451 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceSamsung Galaxy S9+Operating SystemAndroid 10 My Question or IssueSongs continue to play after bluetooth headset disconnect. I have a pair of Galaxy Buds+ connected to my phone. When listening to music, I will pause the music...
Plan Premium Country US Device Samsung Galaxy S9+ Operating System Android 10 My Question or Issue Songs continue to play after bluetooth headset disconnect. I have a pair of Galaxy ...
Spotify Legend
523 Views
1 replies
0 likes
EDIT, a few days later: I now see that the unwanted auto-resume behavior is *not* specific to Spotify after all. It also happens while I'm using other media apps such as YouTube, but only when I use a specific pair of wired logi headphones while thei...
EDIT, a few days later: I now see that the unwanted auto-resume behavior is *not* specific to Spotify after all. It also happens while I'm using other media apps such as YouTube, but only...
Moderator
1205 Views
2 replies
0 likes
PlanFreeCountryUKDeviceHauawi P20Operating SystemAndroid My Question or IssueI am unable to un-hide a song that I hid accidentally on a playlist. I have gone into settings, pressed "show unplayable songs" gone to the song into the playlist and then c...
Plan Free Country UK Device Hauawi P20 Operating System Android My Question or Issue I am unable to un-hide a song that I hid accidentally on a playlist. I have gone into settings, p...
Spotify Legend
732 Views
3 replies
0 likes
PlanPremiumCountryDenmarkDeviceNokia 5.3Operating SystemAndroid 10My Question or IssueYesterday when I tried to play a song, it just skipped around the list without actually playing anything. I uninstalled and reinstalled the app. Now, when I play a ...
Plan Premium Country Denmark Device Nokia 5.3 Operating System Android 10 My Question or Issue Yesterday when I tried to play a song, it just skipped around the list without actually playing...
Moderator
1726 Views
1 replies
0 likes
PlanFreeCountryIndiaDeviceSamsung Galaxy J7 MaxOperating SystemAndroid Oreo My Question or IssueAt random, when I open the Spotify app, all playlists look different and when I would click on a song, about 10 seconds would be played and then it would ...
Plan Free Country India Device Samsung Galaxy J7 Max Operating System Android Oreo My Question or Issue At random, when I open the Spotify app, all playlists look different and ...
Spotify Legend
649 Views
1 replies
0 likes
Your music selections by category have really deteriorated. Really obscure and poor selections
Your music selections by category have really deteriorated. Really obscure and poor selections
Moderator
832 Views
1 replies
0 likes
Hey. This is a very annoying UI issue that hides and completely changes the locations of track options such as Shuffle, Repeat, Like (heart) depending solely on whether you are playing the track from a Playlist or whether it is part of an Album. Spec...
Hey. This is a very annoying UI issue that hides and completely changes the locations of track options such as Shuffle, Repeat, Like (heart) depending solely on whether you are playing the trac...
Spotify Legend
571 Views
1 replies
2 likes
PlanPremiumCountryThe NetherlandsDeviceOneplus 6Operating SystemAndroid version 10 My Question or IssueI have a bluetooth headset with buttons on them to control my music (play/pause/skip etc). A short while ago they stopped working. I couldn't skip ...
Plan Premium Country The Netherlands Device Oneplus 6 Operating System Android version 10 My Question or Issue I have a bluetooth headset with buttons on them to control my music (pl...
Moderator
2469 Views
3 replies
0 likes
PlanPremiumDeviceSamsung Smart tvMy Question or Issuewhen i open up the spotify app, nothing happens, basically just a grey screen with a little rectangle with a .png logo (not spotify's logo, a .png logo) i have tried:Restarting the tv back to manuf...
Plan Premium Device Samsung Smart tv My Question or Issue when i open up the spotify app, nothing happens, basically just a grey screen with a little rectangle with a .png logo (not spo...
Moderator
1175 Views
1 replies
1 likes
PlanPremiumCountryGermanyDevice(Samsung Galaxy S5 NeoOperating SystemAndroid 6.0.1 My Question or IssueSpotify will load the home screen and crash instantly afterwards. I'm seeing similar complaints due to the recent update. Is this a known issue? Wh...
Plan Premium Country Germany Device (Samsung Galaxy S5 Neo Operating System Android 6.0.1 My Question or Issue Spotify will load the home screen and crash instantly afterwards. I'm s...
Moderator
697 Views
3 replies
0 likes
PlanPremiumCountryGermanyDeviceHonor 9 LiteOperating SystemAndroid 9, EMUI 9.1.0 My Question or IssueMany songs are not playing. The current time in the song in the lower left corner stops at 0:00, the song does not skip. There are no error messages....
Plan Premium Country Germany Device Honor 9 Lite Operating System Android 9, EMUI 9.1.0 My Question or Issue Many songs are not playing. The current time in the song in the lower lef...
Spotify Legend
726 Views
3 replies
0 likes
Plan Premium Country Germany Device Samsung Note 10 + Operating System Android 11 My Question or Issue When connecting Spotify to a speaker with built-in "Spotify Connect" and built-in "Chromecast" you can switch between these two modes". When using ...
Plan Premium Country Germany Device Samsung Note 10 + Operating System Android 11 My Question or Issue When connecting Spotify to a speaker with built-in "Spotify Connect" ...
Newbie
16582 Views
65 replies
30 likes
PlanPremiumCountryGermanyDeviceSamsung Note 10 +Operating SystemAndroid 11 My Question or IssueI have a sound bar with a built-in "Spotify Connect" and a built-in "Chromeast". It's a Logitech SJ9, but I don't think that matters. However, when connect...
Plan Premium Country Germany Device Samsung Note 10 + Operating System Android 11 My Question or Issue I have a sound bar with a built-in "Spotify Connect" and a built-in "Chromeast"...
Newbie
1942 Views
8 replies
3 likes
Using Spotify Premium on Chromebook Desktop app (not Web) - and I cannot seem to find the queue list anywhere - normally on Android mobile it is a three line / hamburger menu. This doesn't seem visible anywhere. The queue function itself works (I can...
Using Spotify Premium on Chromebook Desktop app (not Web) - and I cannot seem to find the queue list anywhere - normally on Android mobile it is a three line / hamburger menu. This doesn't seem visib...
Spotify Legend
1722 Views
1 replies
0 likes
I open the app and a random title I have played at some point will be on the playback bar. The play button won't do anything the pause button doesn't do anything. If I click on a song it will play it regardless of where I found the song. If I try to ...
I open the app and a random title I have played at some point will be on the playback bar. The play button won't do anything the pause button doesn't do anything. If I click on a song it will play it...
Moderator
862 Views
1 replies
0 likes
PlanPremium Family PlanCountryUKDeviceSamsung Galaxy S8, Operating SystemAndroid Pie version, running current version: g950FXXUCDUD1/G950FH3GCDUC2/G950FXXUCDUD1 My Question or IssueI haven't been able to use Spotify App on my phone for 6+ months. I h...
Plan Premium Family Plan Country UK Device Samsung Galaxy S8, Operating System Android Pie version, running current version: g950FXXUCDUD1/G950FH3GCDUC2/G950FXXUCDUD1 My Qu...
Spotify Legend
679 Views
1 replies
0 likes
PlanFree/PremiumCountryIndonesiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Advan S50 PrimeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Help who ever got the same problem as myMy spotify can't open the pl...
Plan Free/Premium Country Indonesia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Advan S50 Prime Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Questio...
Spotify Legend
2938 Views
3 replies
0 likes
PlanPremium FamilyCountryNew Zealand DeviceSamsung Galaxy A31Operating SystemPlayback bar doesn't always update. Have to close Spotify to stop music if playback bar is still on previous song. I use Spotify in a work capacity and this is incredibly an...
Plan Premium Family Country New Zealand Device Samsung Galaxy A31 Operating System Playback bar doesn't always update. Have to close Spotify to stop music if playback bar is still ...
Spotify Legend
497 Views
1 replies
1 likes
