Pas de connexion internet

Pas de connexion internet

Soptify fonctionne en wifi, mais dès que je passe en 4G il est écrit " pas de connexion internet". Pourtant l'option hors connexion est décoché et toute les autres applications et pages internet fonctionnent
1 Reply


Hi there @internet,


Thank you for taking the time to post here in the Community. We hope that you don't mind us replying in English. Let's take a closer look into this!


To start with, can you doublecheck that you have enough data allowance?


We also recommend that you disable any battery optimization software running on your phone.


On another note, if you use a different mobile data on your phone, do you get the same behavior?

We'll keep an eye out for your reply.


Take care 🙂 

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