Help Wizard

Step 1


Can't play an available song in my library

Can't play an available song in my library

I have over 7000 songs on my liked playlist. Spotify simply would not load any song if I scroll past the first 100. However, the song will load if I put it into a new playlist and click it from there

The song is available and not past its licensing period as far as I know. In addition, I am on a 4G network and reliable wifi connection

Is this something wrong with the app?
1 Reply

Hi there,


Thank you for taking the time to post here in the Community. Let's take a closer look into this.


To start with, can you let us know if this occurs on a specific device or multiple devices?

We'll keep an eye out for your reply 🙂

Take care!

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