Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
106539 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
216038 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
569465 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
469593 Views
577 replies
40 likes
PlanPremiumCountryItalyDeviceSamsung galaxy s9Operating SystemAndroid 10 My Question or IssueHi, even though some songs present the label 'lyrics' they don't appear in the now playing screen, instead there's an error message ("can't load the lyrics f...
Plan Premium Country Italy Device Samsung galaxy s9 Operating System Android 10 My Question or Issue Hi, even though some songs present the label 'lyrics' they don't appear i...
Moderator
2969 Views
5 replies
1 likes
PlanPremiumCountryUK DeviceSamsung J5 Operating SystemAndroid version: J530 FXXU 3BRJ2 My Question or IssueI have a BMW with iDrive 6, fully updated as is my mobile. I was able to 'see' my playloists from the Spotify app installed on the car iDrive a...
Plan Premium Country UK Device Samsung J5 Operating System Android version: J530 FXXU 3BRJ2 My Question or Issue I have a BMW with iDrive 6, fully updated as is my mo...
Casual Listener
13414 Views
4 replies
3 likes
PlanPremiumCountryNetherlandsDeviceAndroid Automotive on Polestar 2Operating SystemAndroid R My Question or Issue I really miss the ability to add a song to a playlist quickly and easily on android automotive. I have multiple playlists I listen to fr...
Plan Premium Country Netherlands Device Android Automotive on Polestar 2 Operating System Android R My Question or Issue I really miss the ability to add a song to a playlist...
419 Views
0 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
351 Views
1 replies
0 likes
Hey, so my issue is basically that my spotify home page is no longer showing the new UI, just recently played instead. I really liked the new UI and can't get it back after many updates from the play store. I've done a clean install, cleared cache an...
Hey, so my issue is basically that my spotify home page is no longer showing the new UI, just recently played instead. I really liked the new UI and can't get it back after many updates from the play...
Spotify Star
803 Views
1 replies
0 likes
PlanPremiumOperating SystemAndroid My Question or IssueA recent update now searches the lyrics of songs when I type something in the search bar, not just the titles of songs. How do I turn off this feature?For example: if I'm looking for "The Banks o...
Plan Premium Operating System Android My Question or Issue A recent update now searches the lyrics of songs when I type something in the search bar, not just the titles of song...
Newbie
3091 Views
9 replies
1 likes
PlanPremium (means I'm paying, so I'm expecting a proper solution)CountryHungaryDeviceXiaomi 9T ProOperating SystemAndroid latest My Question or IssueI have 950 saved songs, which is about 55 hours. I start them on my phone in the app, turn on shuffl...
Plan Premium (means I'm paying, so I'm expecting a proper solution) Country Hungary Device Xiaomi 9T Pro Operating System Android latest My Question or Issue I have 950 saved songs, ...
Spotify Legend
800 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceGoogle Pixel 6 ProOperating SystemAndroid 12 My Question or IssueSo I just purchased a new Google Pixel 6 Pro and I thought the connectivity issue between the default alarm clock and Spotify should have been fixed by now...
Plan Premium Country Canada Device Google Pixel 6 Pro Operating System Android 12 My Question or Issue So I just purchased a new Google Pixel 6 Pro and I thought the connectivity iss...
Moderator
1160 Views
1 replies
0 likes
PlanStudent Device (Hisense E40)Operating System(Android) My Question or IssueReinstalled Spotify only to lose all my music, even my account is now on Free, though I'm registered for a student. How do I go back to my Student subscription?
Plan Student Device (Hisense E40) Operating System (Android) My Question or Issue Reinstalled Spotify only to lose all my music, even my account is now on Free, t...
Spotify Legend
477 Views
1 replies
0 likes
PlanFree/PremiumPremium DeviceGalaxy s20Operating SystemAndroid auto mostly My Question or IssueMy enhance button is gone. 100% gone. No redownload, clear cache. Nothing will being it back. Did spotify delete this.
Plan Free/Premium Premium Device Galaxy s20 Operating System Android auto mostly My Question or Issue My enhance button is gone. 100% gone. No redownload, clear cache....
Regular
1646 Views
5 replies
1 likes
PlanPremiumCountryUnited KingdomDeviceGalaxy S21 UltraOperating SystemAndroid 12 OneUI 4.1 My Question or Issue Spotify keeps pausing and stopping tracks randomly. It's becoming pretty un-usable, it started happening after a new android update. Any i...
Plan Premium Country United Kingdom Device Galaxy S21 Ultra Operating System Android 12 OneUI 4.1 My Question or Issue Spotify keeps pausing and stopping tracks randomly. It'...
Visitor
3798 Views
10 replies
9 likes
PlanPremiumCountrySwedenDeviceOnePlus 6Operating SystemAndroid 10 My Question or IssueI accidentally tapped "enhance" on a public playlist that I don't want to be enhanced. So I tap again to remove the enhancement but next time I check the playlist i...
Plan Premium Country Sweden Device OnePlus 6 Operating System Android 10 My Question or Issue I accidentally tapped "enhance" on a public playlist that I don't want to be enhanced. S...
Moderator
5666 Views
8 replies
1 likes
PlanPremiumCountryIndiaDeviceOnePlus 3Operating SystemWindows 10 Dear Spotify, I'm unable to play your iconic podcast Dissect on both android and pc. I thought Spotify originals are accessible everywhere. Thanks
Plan Premium Country India Device OnePlus 3 Operating System Windows 10 Dear Spotify, I'm unable to play your iconic podcast Dissect on both android and pc. I thought...
Visitor
1792 Views
2 replies
3 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
395 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceSamsung S21 Ultra My Question or IssueConsistently every night at around 12am the SLEEP playlist (which I have never listened to in my life) starts playing while the app isn't even open. I turn the music off but after...
Plan Premium Country Australia Device Samsung S21 Ultra My Question or Issue Consistently every night at around 12am the SLEEP playlist (which I have never listened to ...
Newbie
2379 Views
2 replies
0 likes
PlanPremiumCountryAustraliaDeviceGoogle Pixel 6Operating SystemAndroid Auto in Mazda CX8 My Question or IssueNot a big issue, but just letting Spotify know, the menu is misaligned in your Android Auto app and it has been for the last year at least. S...
Plan Premium Country Australia Device Google Pixel 6 Operating System Android Auto in Mazda CX8 My Question or Issue Not a big issue, but just letting Spotify know, the menu is misal...
Moderator
853 Views
1 replies
0 likes
Descargue canciones y cuando pongo el modo offline no se reproducen. Pero son muchas. Más de la mitad de las canciones que descargué. Cuando pongo el modo online se reproducen normal. ¿Qué pasa? ¡Ayuda!
Descargue canciones y cuando pongo el modo offline no se reproducen. Pero son muchas. Más de la mitad de las canciones que descargué. Cuando pongo el modo online se reproducen normal. ¿Qué pasa? ¡Ayu...
Visitor
2792 Views
2 replies
0 likes
Plan - PremiumCountry - AustraliaDevice - Samsung Galaxy S21 Ultra 5GOperating System - Android 11Spotify version - 8.6.36.1070 When I go to a podcast episode list and set the unplayed filter it works correctly. But when I tap into an episodes page, ...
Plan - Premium Country - Australia Device - Samsung Galaxy S21 Ultra 5G Operating System - Android 11 Spotify version - 8.6.36.1070 When I go to a podcast episode list and set ...
Spotify Legend
2012 Views
8 replies
1 likes
PlanPremiumCountrySweden My Question or IssueI've said it before and I say it again. This forum really needs more categories. Placing it in the developer forum as it seems like something a developer would want to take a look at. It really isn't a pro...
Plan Premium Country Sweden My Question or Issue I've said it before and I say it again. This forum really needs more categories. Placing it in the developer forum as it seems like somet...
Roadie
1481 Views
5 replies
0 likes
After i connect my bluetooth earphone (Supported Qualcom Aptx HD Music) and start music on spotify app, sometime it gives a lagged music transmission, that means in the middle of the song the song lagged 1-1.5 seconds. I chcked my wireless earphone i...
After i connect my bluetooth earphone (Supported Qualcom Aptx HD Music) and start music on spotify app, sometime it gives a lagged music transmission, that means in the middle of the song the song la...
Spotify Legend
651 Views
1 replies
0 likes
