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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6880 Views

0 replies

7 likes

  • 6880 Views
  • 0 replies
  • 7 likes

Superuser Contribution Everything now is in singles.

Just like the title, everything now is in singles. And why is it? What should i do?

Visitor

Just like the title, everything now is in singles. And why is it? What should i do?

Jeremy

Spotify Legend

720 Views

5 replies

1 likes

  • 720 Views
  • 5 replies
  • 1 likes

Superuser Contribution [Chromecast] TV won't play audio through Spotify until restarted

PlanPremiumCountryUSADeviceSony Bravia XR A80JOperating SystemAndroid TV (Android 10) My Question or IssueI just got a brand new OLED from sony and I love it, it's got one of the new fancy chromecasts with google tv built in. However, when casting sp...

Regular

Plan Premium Country USA Device Sony Bravia XR A80J Operating System Android TV (Android 10)   My Question or Issue I just got a brand new OLED from sony and I love it, it's got one of...

Grekberg

Visitor

4948 Views

13 replies

0 likes

Android
no audio
TV
  • 4948 Views
  • 13 replies
  • 0 likes

Superuser Contribution Audio stuttering when screen is off android 10 xiaomi

I'm using a Xiaomi Redmi 9C with Android 10. This happens when I'm playing music through WiFi, data or through downloads. Whenever I turn off my screen the every minute or so the minute starts stuttering. This doesn't happen when it's playing in the ...

Visitor

I'm using a Xiaomi Redmi 9C with Android 10. This happens when I'm playing music through WiFi, data or through downloads. Whenever I turn off my screen the every minute or so the minute starts stutte...

Novy

Moderator

860 Views

1 replies

0 likes

  • 860 Views
  • 1 replies
  • 0 likes

Superuser Contribution App repeatedly deleting downloaded music

Third time in as many months. Yes I have done a clean reinstall, twice. Yes I have correctly assigned my SD card as the caching device, ensuring that it is wiped beforehand. No I do not use automated maintenance software. Probably just gonna buy a be...

Gig Goer

Third time in as many months.  Yes I have done a clean reinstall, twice.  Yes I have correctly assigned my SD card as the caching device, ensuring that it is wiped beforehand.  No I do...

Ivan

Spotify Legend

531 Views

3 replies

0 likes

  • 531 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playback says started with seconds on clock at beginning of song which cuts off end (Samsung)

PlanPremiumCountryUKDevice Samsung Galaxy S20 with Samsung soundbar on Samsung connectOperating SystemAndroid 11 My Question or IssueRecently when playing through my s20 through Samsung connect to a Samsung hw-ms650 the song will begin with varying s...

Casual Listener

Plan Premium Country UK Device  Samsung Galaxy S20 with Samsung soundbar on Samsung connect Operating System Android 11   My Question or Issue Recently when playing through my s20...

Novy

Moderator

575 Views

3 replies

0 likes

  • 575 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify "No Internet Connection Available" and Spotify Connect not working

PlanPremiumCountryMalaysiaDeviceSamsung Galaxy Tab S6 Lite//Huawei Nova 3i//HP Pavilion 2 in 1Operating SystemAndroid 11//Android 9//Windows 10 My Question or IssueI recently updated to Android 11 on my device. Opened Spotify and despite having a ver...

Newbie

  Plan Premium Country Malaysia Device Samsung Galaxy Tab S6 Lite//Huawei Nova 3i//HP Pavilion 2 in 1 Operating System Android 11//Android 9//Windows 10   My Question or Issue I ...

Jeremy

Spotify Legend

498 Views

1 replies

1 likes

  • 498 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify App Saying Artist Playlist are Empty

PlanFreeCountryUSADeviceSamsung Galaxy S9Operating SystemAndroid Version 10 My Question or IssueThe Spotify App keeps saying every playlist is empty (see attached). Therfore the app is basically useless since I can't play any songs from it. Furthermo...

Casual Listener

Plan Free Country USA Device Samsung Galaxy S9 Operating System Android Version 10   My Question or Issue The Spotify App keeps saying every playlist is empty (see attached). Therfore ...

Eni

Moderator

620 Views

3 replies

0 likes

  • 620 Views
  • 3 replies
  • 0 likes

Superuser Contribution Android local files won't download

PlanPremiumCountryUSDeviceGalaxy S10Operating SystemAndroid R, Windows 10 My Question or IssueI add local files (mp4) to Spotify on my PC, then add them to a playlist. When I go to download the playlist on my Android phone on the same wifi as my PC, ...

Newbie

Plan Premium Country US Device Galaxy S10 Operating System Android R, Windows 10   My Question or Issue I add local files (mp4) to Spotify on my PC, then add them to a playlist. When I...

Novy

Moderator

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is there a way to not have to login on another device with no internet?

I have been using too much data streaming music. So, i got an old phone i want to use as a music player. I downloaded stuff from spotify onto this old phone via wifi. The problem is when i open spotify when I'm at work. The phone has no cell service ...

Visitor

I have been using too much data streaming music. So, i got an old phone i want to use as a music player. I downloaded stuff from spotify onto this old phone via wifi. The problem is when i open spoti...

CarlosE

Spotify Legend

559 Views

2 replies

0 likes

  • 559 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unable to like/unlike songs or edit playlists

PlanPremiumCountryUKDeviceXiaomi Redmi Note 7Operating SystemAndroid 10/11 (LineageOS) Hi all,for the past month I'm unable to like/unlike songs and edit playlists. Clearing caches does not help, and uninstalling the app seems to only help for a day ...

Visitor

Plan Premium Country UK Device Xiaomi Redmi Note 7 Operating System Android 10/11 (LineageOS)   Hi all, for the past month I'm unable to like/unlike songs and edit playlists. Clearing ...

Alex

Spotify Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android plalists in folders are all in different order to PC

PlanFree/PremiumCountry : UK Device : Sony Xperia 2(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue : Since all the trouble with downloaded playlists disappearing on my ph...

Regular

Plan Free/Premium Country : UK   Device : Sony Xperia 2 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Quest...

Alex

Spotify Legend

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs continue to play after bluetooth headset disconnect

PlanPremiumCountryUSDeviceSamsung Galaxy S9+Operating SystemAndroid 10 My Question or IssueSongs continue to play after bluetooth headset disconnect. I have a pair of Galaxy Buds+ connected to my phone. When listening to music, I will pause the music...

Casual Listener

Plan Premium Country US Device Samsung Galaxy S9+ Operating System Android 10   My Question or Issue Songs continue to play after bluetooth headset disconnect. I have a pair of Galaxy ...

Jeremy

Spotify Legend

516 Views

1 replies

0 likes

Android
bug
  • 516 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Other] Manual Pause Should Always Mean Manual Resume

EDIT, a few days later: I now see that the unwanted auto-resume behavior is *not* specific to Spotify after all. It also happens while I'm using other media apps such as YouTube, but only when I use a specific pair of wired logi headphones while thei...

Casual Listener

EDIT, a few days later:  I now see that the unwanted auto-resume behavior is *not* specific to Spotify after all.  It also happens while I'm using other media apps such as YouTube, but only...

Novy

Moderator

1202 Views

2 replies

0 likes

Other
  • 1202 Views
  • 2 replies
  • 0 likes

Superuser Contribution Un-hiding songs

PlanFreeCountryUKDeviceHauawi P20Operating SystemAndroid My Question or IssueI am unable to un-hide a song that I hid accidentally on a playlist. I have gone into settings, pressed "show unplayable songs" gone to the song into the playlist and then c...

Visitor

Plan Free Country UK Device Hauawi P20 Operating System Android   My Question or Issue I am unable to un-hide a song that I hid accidentally on a playlist. I have gone into settings, p...

CarlosE

Spotify Legend

725 Views

3 replies

0 likes

  • 725 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Song plays for a few seconds, then changes

PlanPremiumCountryDenmarkDeviceNokia 5.3Operating SystemAndroid 10My Question or IssueYesterday when I tried to play a song, it just skipped around the list without actually playing anything. I uninstalled and reinstalled the app. Now, when I play a ...

Visitor

Plan Premium Country Denmark Device Nokia 5.3 Operating System Android 10 My Question or Issue Yesterday when I tried to play a song, it just skipped around the list without actually playing...

Novy

Moderator

1725 Views

1 replies

0 likes

  • 1725 Views
  • 1 replies
  • 0 likes

Superuser Contribution The interface is completely changed at random and only only "previews" of the songs are played

PlanFreeCountryIndiaDeviceSamsung Galaxy J7 MaxOperating SystemAndroid Oreo My Question or IssueAt random, when I open the Spotify app, all playlists look different and when I would click on a song, about 10 seconds would be played and then it would ...

Newbie

Plan Free Country India Device Samsung Galaxy J7 Max Operating System Android Oreo   My Question or Issue At random, when I open the Spotify app, all playlists look different and ...

Alex

Spotify Legend

642 Views

1 replies

0 likes

bug
Interface
  • 642 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle / Repeat controls are not visible in PLAYLIST tracks, but they are visible in ALBUM tracks

Hey. This is a very annoying UI issue that hides and completely changes the locations of track options such as Shuffle, Repeat, Like (heart) depending solely on whether you are playing the track from a Playlist or whether it is part of an Album. Spec...

Regular

Hey.  This is a very annoying UI issue that hides and completely changes the locations of track options such as Shuffle, Repeat, Like (heart) depending solely on whether you are playing the trac...

Alex

Spotify Legend

565 Views

1 replies

2 likes

  • 565 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Bluetooth buttons stopped working

PlanPremiumCountryThe NetherlandsDeviceOneplus 6Operating SystemAndroid version 10 My Question or IssueI have a bluetooth headset with buttons on them to control my music (play/pause/skip etc). A short while ago they stopped working. I couldn't skip ...

Casual Listener

Plan Premium Country The Netherlands Device Oneplus 6 Operating System Android version 10   My Question or Issue I have a bluetooth headset with buttons on them to control my music (pl...

Eni

Moderator

2459 Views

3 replies

0 likes

  • 2459 Views
  • 3 replies
  • 0 likes

Superuser Contribution spotify wont start on samsung smart tv

PlanPremiumDeviceSamsung Smart tvMy Question or Issuewhen i open up the spotify app, nothing happens, basically just a grey screen with a little rectangle with a .png logo (not spotify's logo, a .png logo) i have tried:Restarting the tv back to manuf...

Visitor

  Plan Premium Device Samsung Smart tv My Question or Issue when i open up the spotify app, nothing happens, basically just a grey screen with a little rectangle with a .png logo (not spo...

Eni

Moderator

1167 Views

1 replies

1 likes

  • 1167 Views
  • 1 replies
  • 1 likes