Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
117977 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
237425 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
598167 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
490765 Views
581 replies
42 likes
I dont get lyrics for any song. There is nothing to scroll down to. This problem is only in my account, I have my friends account in my phone and it shows lyrics in that. I really need lyrics for songs!!
I dont get lyrics for any song. There is nothing to scroll down to. This problem is only in my account, I have my friends account in my phone and it shows lyrics in that. I really need lyrics for son...
Community Legend
398 Views
1 replies
1 likes
For at least the last 3 updates, there is no longer the option to play song previews of the suggested songs when creating a new playlist or adding to an existing one.
For at least the last 3 updates, there is no longer the option to play song previews of the suggested songs when creating a new playlist or adding to an existing one.
Community Legend
669 Views
1 replies
1 likes
I have over 7000 songs on my liked playlist. Spotify simply would not load any song if I scroll past the first 100. However, the song will load if I put it into a new playlist and click it from thereThe song is available and not past its licensing pe...
I have over 7000 songs on my liked playlist. Spotify simply would not load any song if I scroll past the first 100. However, the song will load if I put it into a new playlist and click it from there...
Spotify Legend
417 Views
1 replies
0 likes
Soptify fonctionne en wifi, mais dès que je passe en 4G il est écrit " pas de connexion internet". Pourtant l'option hors connexion est décoché et toute les autres applications et pages internet fonctionnent
Soptify fonctionne en wifi, mais dès que je passe en 4G il est écrit " pas de connexion internet". Pourtant l'option hors connexion est décoché et toute les autres applications et pages internet fonc...
Spotify Legend
396 Views
1 replies
0 likes
None of my albums will download. Is there a way to download individual songs?
None of my albums will download. Is there a way to download individual songs?
Moderator
499 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a Google Pixel 6 Pro with the Spotify app on it and a playlist I created with 1000+ so...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
Casual Listener
944 Views
4 replies
0 likes
PlanPremiumCountryUSA DeviceSamsung My Question or IssueHi! I've had this issue for a few days where all my playlists are completely blank, i cant access my library, and i cant play any songs. Spotify keeps telling me to "try again" or that I'm offli...
Plan Premium Country USA Device Samsung My Question or Issue Hi! I've had this issue for a few days where all my playlists are completely blank, i cant access m...
Community Legend
537 Views
1 replies
1 likes
As of now on the Android app for Spotify, there are sleep timers for songs, but not for podcasts or an episode of a podcast. Any chance you could simply add the sleep timer as an option there too? I'm mainly asking because I like to have some sort of...
As of now on the Android app for Spotify, there are sleep timers for songs, but not for podcasts or an episode of a podcast. Any chance you could simply add the sleep timer as an option there too? I'...
Newbie
2554 Views
2 replies
3 likes
PlanPremium DeviceGalaxy s8 My Question or Issue I have an echo dot and very recently Spotify has started to turn on auto shuffle every time I ask to play an artist's music. I have tried turning it off through the app and via voice commands, but ever...
Plan Premium Device Galaxy s8 My Question or Issue I have an echo dot and very recently Spotify has started to turn on auto shuffle every time I ask to play an arti...
Visitor
34125 Views
72 replies
46 likes
Hi, I'm a new—and frustrated—user to both Spotify and Android Auto. I'm not totally sure I'm in the right place to post this, so feel free to let me know, but this was the only place I seemed to be able to post a message. I'll keep it simple and down...
Hi, I'm a new—and frustrated—user to both Spotify and Android Auto. I'm not totally sure I'm in the right place to post this, so feel free to let me know, but this was the only place I seemed to be a...
Moderator
590 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceTCL 20 Pro 5G (yes I regret it)Operating SystemAndroid 11 My Question or IssueI always keep the Media volume muted on my phone. 90% of the time, if I un-mute the phone, Spotify will automatically starup. How do I prevent...
Plan Premium Country Canada Device TCL 20 Pro 5G (yes I regret it) Operating System Android 11 My Question or Issue I always keep the Media volume muted on my phone. 90% of the...
Spotify Legend
1150 Views
5 replies
0 likes
PlanFree/PremiumCountryUSA DeviceGalaxy S20 FEOperating SystemAndroid ver. 12 My Question or Issue I'm not sure why/when it happened, but today I noticed that the control buttons are rearranged! I've already tried reinstalling spotify, disable the ca...
Plan Free/Premium Country USA Device Galaxy S20 FE Operating System Android ver. 12 My Question or Issue I'm not sure why/when it happened, but today I noticed that t...
Visitor
38398 Views
86 replies
39 likes
Recently, when I try to share lyrics, I select the lyrics to share and then choose facebook stories, but it doesn't play the correct part of the song with those lyrics. It used to always play the part with the lyrics when I shared this way. But now i...
Recently, when I try to share lyrics, I select the lyrics to share and then choose facebook stories, but it doesn't play the correct part of the song with those lyrics. It used to always pla...
Community Legend
2063 Views
1 replies
2 likes
PlanPremiumCountrySwedenDeviceSamsung Galaxy A50Operating SystemAndroid 11 My Question or IssueWhen going into an artist profile and then tapping the "Liked songs" button it shows me all the songs I liked of that artist. However in that menu the feat...
Plan Premium Country Sweden Device Samsung Galaxy A50 Operating System Android 11 My Question or Issue When going into an artist profile and then tapping the "Liked songs" button it ...
Community Legend
505 Views
1 replies
1 likes
am using latest version of spotify app i also login log out app am reinstalling app also but the spotify does not play
am using latest version of spotify app i also login log out app am reinstalling app also but the spotify does not play
Moderator
471 Views
1 replies
0 likes
PlanPremiumCountrySwedenDeviceSamsung Galaxy S21Operating SystemAndroid 12 My Question or IssueI have Sony WF-1000XM4 headphones and when I am looking at a streming service (app); eg. Cmore, and am removing one ear bud Spotify starts playing, over th...
Plan Premium Country Sweden Device Samsung Galaxy S21 Operating System Android 12 My Question or Issue I have Sony WF-1000XM4 headphones and when I am looking at a streming s...
Moderator
9826 Views
1 replies
0 likes
Hi there,I am using Spotify on the Galaxy Watch 4 but cannot change the sorting order of the songs. Currently it's showing the latest added songs at the bottom, which I want to have on the top.Did I miss something? How can I change that? Thanks for y...
Hi there, I am using Spotify on the Galaxy Watch 4 but cannot change the sorting order of the songs. Currently it's showing the latest added songs at the bottom, which I want to have on the top. Di...
Spotify Legend
1206 Views
1 replies
0 likes
Plan: PremiumCountry: Argentina Device: Google Pixel 4aOperating System: Android 12 The search bar overlaps with the android status bar on top, I'm attaching screenshot so you can see.
Plan: Premium Country: Argentina Device: Google Pixel 4a Operating System: Android 12 The search bar overlaps with the android status bar on top, I'm attach...
450 Views
0 replies
0 likes
Since I own a OnePlus 6 I always have the problem that Spotify is offline when I connect to a WiFi. When I disconnect from WiFi and use mobile internet Spotify works fine. When I reinstall the app spotify works via WiFi until I leave the WiFi. after ...
Since I own a OnePlus 6 I always have the problem that Spotify is offline when I connect to a WiFi. When I disconnect from WiFi and use mobile internet Spotify works fine. When I reinstall the...
Regular
85038 Views
30 replies
0 likes
Plan: DuoFree/Premium: PremiumCountry: USA Device: Samsung Galaxy S21 Ultra: Samsung Galaxy Tab AOperating SystemAndroid My Question or Issue Can't Like Songs on either device, even after clean reinstall, clearing cache in the app, clearing cache at ...
Plan: Duo Free/Premium: Premium Country: USA Device: Samsung Galaxy S21 Ultra: Samsung Galaxy Tab A Operating System Android My Question or Issue Can't Like Songs...
Moderator
1207 Views
3 replies
0 likes
