Help Wizard

Step 1


I can't login my account in my android phone

I can't login my account in my android phone

After putting the login info the Screen loads for 10 minutes and the error
1 Reply

Hey there, 


Thanks for reaching out about this and welcome to the Community. 


Could you let us know if this happens across devices or only on a specific one? 


On another note, we'd like to know if the same happens if you try using a different internet connection. 


Lastly, would you mind letting us know if this started happening after a specific event such as an update?


We'll be on the lookout for your reply.

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