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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375735 Views

541 replies

34 likes

Account
Free
  • 375735 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7538 Views

0 replies

7 likes

  • 7538 Views
  • 0 replies
  • 7 likes

Superuser Contribution Is there a way to add local files to 'Your Music?'

Long story short, I have over 1000 songs on my phone, and I was wondering if there's an easy way to add them onto my Spotify music so I delete them from my phone. Right now I've had to search for each song or artist individually but that takes foreve...

Newbie

Long story short, I have over 1000 songs on my phone, and I was wondering if there's an easy way to add them onto my Spotify music so I delete them from my phone. Right now I've had to search for eac...

Jeremy

Spotify Legend

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't find audio controls

After some minutes listening to Spotify and after switching to other apps the audio controls disappear, I can't play or forward to any song, however current playlist is still playing. I'm using a Galaxy S21. Thanks

Visitor

After some minutes listening to Spotify and after switching to other apps the audio controls disappear, I can't play or forward to any song, however current playlist is still playing. I'm using a Gal...

Alex

Spotify Legend

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

The same radio from song playlist sync with delay on windows and android

When I go to song radio on pc (Windows 10) and phone (Realme 6 pro, android 10), on phone I can see that song that plays on pc are not in the song radio on mobile. This leads to problem that if you choose on pc to play song on mobile and choose song ...

Newbie

When I go to song radio on pc (Windows 10) and phone (Realme 6 pro, android 10), on phone I can see that song that plays on pc are not in the song radio on mobile. This leads to problem that if you c...

268 Views

0 replies

0 likes

Android Auto Songs Playlist
syncing issue
Windows
  • 268 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't see or control what I am listening to.

Starting in the last week, Spotify often doesn't show me what I am listening to - in the app or in notification drop down. I not only don't see what I'm playing, I cannot interact with it at all. The only way I can stop playback is to reboot my phone...

Casual Listener

Starting in the last week, Spotify often doesn't show me what I am listening to - in the app or in notification drop down. I not only don't see what I'm playing, I cannot interact with it at all. The...

Jeremy

Spotify Legend

1005 Views

3 replies

2 likes

  • 1005 Views
  • 3 replies
  • 2 likes

For those trying to get Spotify on Android to work with BMW Connected Drive...

None of the below information Operating SystemAndroid Oreo My Question or Issue I know everyone struggles to get Spotify to work on BMW Connected Drive. I am just wondering if Spotify is giving any attention to the issue? The last version that worked...

Casual Listener

None of the below information  Operating System Android Oreo   My Question or Issue  I know everyone struggles to get Spotify to work on BMW Connected Drive. I am just wondering i...

Mynciboi

Newbie

1518 Views

3 replies

3 likes

Android
BMW
BMW Connected Drive
  • 1518 Views
  • 3 replies
  • 3 likes

Superuser Contribution Mein Hörbuch läuft nicht in Reihenfolge ab

Wenn ich ein Hörbuch runtergeladen habe läuft es nicht nach Reihenfolge sondern drucheinander. Das nervt.

Visitor

Wenn ich ein Hörbuch runtergeladen habe läuft es nicht nach Reihenfolge sondern drucheinander. Das nervt.

Jeremy

Spotify Legend

1420 Views

1 replies

0 likes

  • 1420 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm living un Spain, but Spotify put me in France. Allí ads are in French,

I'm living in Spain, but Spotify put me in France. All ads are in French, with no possibility to change to Spanish or even English.

Visitor

I'm living in Spain, but Spotify put me in France. All ads are in French, with no possibility to change to Spanish or even English.

Yordan

Moderator

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution App Crash when Near By Device Setting is on

PlanPremiumCountryCanadaDeviceSony Xperia 5 Mark III , Bose NC 700Operating SystemAndroid 12, Spotify Rev: 8.7.16.1354My Question or IssueMy app recently just keep crashing and force close every time I have my headphone (Bose NC 700) connected. I fou...

Regular

Plan Premium Country Canada Device Sony Xperia 5 Mark III , Bose NC 700 Operating System Android 12, Spotify Rev: 8.7.16.1354 My Question or Issue My app recently just keep crashing and forc...

Alex

Spotify Legend

7457 Views

29 replies

11 likes

Android 12
Nearby device
  • 7457 Views
  • 29 replies
  • 11 likes

Superuser Contribution I have made the payment not through the requested money on upi.

I have made the payment for premium by mistakenly paying to spotify upi. Not thr Spotify requested money on upi. Can you please help me

Visitor

I have made the payment for premium by mistakenly paying to spotify upi. Not thr Spotify requested money on upi. Can you please help me

Jeremy

Spotify Legend

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify won't pause at ALL or turn OFF, keeps playing the music I have t

My Spotify won't pause at ALL or turn OFF, keeps playing the music, doesn't give me an option to stop playing the music, I have to uninstall the application every time, so annoying, then i have to install it againcan somebody please help?

Visitor

My Spotify won't pause at ALL or turn OFF, keeps playing the music, doesn't give me an option to stop playing the music, I have to uninstall the application every time, so annoying, then i have to i...

Jeremy

Spotify Legend

582 Views

1 replies

1 likes

  • 582 Views
  • 1 replies
  • 1 likes

Superuser Contribution no in-app icons beeing displayed

PlanPremiumCountryDeviceXioami Mi 10 ProOperating SystemAndroid 11 - Miui 12 V.12.2.3.0My Question or Issueafter proceeding my software update, i finaly wanted to hear so nice music. But then i started the app and there is no icons beeing displayed. ...

Casual Listener

Plan Premium Country Device Xioami Mi 10 Pro Operating System Android 11 - Miui 12 V.12.2.3.0 My Question or Issue after proceeding my software update, i finaly wanted to hear so nice mus...

Yordan

Moderator

1673 Views

7 replies

0 likes

  • 1673 Views
  • 7 replies
  • 0 likes

Superuser Contribution Can't use media key to start music, only to control when the music is playing.

PlanPremiumCountryBrazil Device(Samsung S21+)Operating System(Android 12) My Question or IssueThe music player is on the notification only with the play option, my phone is conected but I can't play music with the media key, to media key start to wor...

Casual Listener

Plan Premium Country Brazil   Device (Samsung S21+) Operating System (Android 12)   My Question or Issue The music player is on the notification only with the play option, my pho...

Yordan

Moderator

469 Views

3 replies

0 likes

  • 469 Views
  • 3 replies
  • 0 likes

Solved!! Spotify stops playing seconds after my phone screen turns off with DAC.

Plan: Spotify PremiumAudio Quality: Very HighPhone: Samsung S22+ DAC: Alo Pilot (USB-C connection)Headphones: wired (into portable DAC), in-ear When playing and the screen automatically turns off, several seconds later, the music stops playing until ...

Visitor

Plan: Spotify Premium Audio Quality: Very High Phone: Samsung S22+ DAC: Alo Pilot (USB-C connection) Headphones: wired (into portable DAC), in-ear When playing and the screen automatically t...

Aaudioo

Newbie

988 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Podcast Progress Constantly Resetting

PlanPremiumCountryUK DeviceOnePlus 6 Operating SystemAndroid 9.0, OxygenOS 9.0 My Question or IssueI listen to a lot of podcasts on my phone, either by the speaker or via my car's Bluetooth. However the progress of my podcasts is constantly lost. If ...

Casual Listener

Plan Premium CountryUK   Device OnePlus 6   Operating System Android 9.0, OxygenOS 9.0   My Question or Issue I listen to a lot of podcasts on my phone, either by the speake...

AndresM

Moderator

2291 Views

8 replies

4 likes

  • 2291 Views
  • 8 replies
  • 4 likes

When listening to music on Spotify, the sound of music comes from both head

The sound of the music comes from both the headphones and the phone's hoparlor. I don't want this to happen when I'm listening to music and it's going to ruin my musical quality. I'd like to ask that it be done.

Visitor

The sound of the music comes from both the headphones and the phone's hoparlor. I don't want this to happen when I'm listening to music and it's going to ruin my musical quality. I'd like to ask that...

212 Views

0 replies

0 likes

  • 212 Views
  • 0 replies
  • 0 likes

Superuser Contribution Crashing then cannot pause

I've had spotify for years but over the last couple of weeks it seems to crash randomly, and when it crashes and I reboot it up I lose the ability to pause media, or skip songs etc - that whole hud doesn't appear and when I click play, media will pla...

Casual Listener

I've had spotify for years but over the last couple of weeks it seems to crash randomly, and when it crashes and I reboot it up I lose the ability to pause media, or skip songs etc - that whole hud d...

OscarDC

Moderator

1092 Views

9 replies

2 likes

  • 1092 Views
  • 9 replies
  • 2 likes

Superuser Contribution songs skipping, no play bar, AND MORE lol

there's frequently no play bar and I do have a Samsung, and I saw that's an ongoing issue. however I'm also having trouble over the past two days where any song- including downloaded songs- will just pause randomly or skip a few seconds in, and it's ...

Newbie

there's frequently no play bar and I do have a Samsung, and I saw that's an ongoing issue. however I'm also having trouble over the past two days where any song- including downloaded songs- will just...

Alex

Spotify Legend

367 Views

1 replies

3 likes

  • 367 Views
  • 1 replies
  • 3 likes