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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6287 Views

0 replies

7 likes

  • 6287 Views
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  • 7 likes

Superuser Contribution One tile per home screen category

PlanPremiumCountry DevicePixel 3 Operating SystemAndroid My Question or IssueWhy after recent update can't I see more than one playlist tile per home screen heading without the ability to scroll horizontally to others?

Casual Listener

Plan Premium Country   Device Pixel 3  Operating System Android    My Question or Issue Why after recent update can't I see more than one playlist tile per home screen h...

mbC

Casual Listener

685 Views

4 replies

0 likes

  • 685 Views
  • 4 replies
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[Android][Browse] I pay but can't listen to some tracks.

So I look for random stuff sometimes, and also stuff I know. The thing is I pay for Spotify so I should be able to listen to everything but I can't. Some tracks I want to listen to are blacked out and I can't play. Why can't I listen to stuff if I pa...

Visitor

So I look for random stuff sometimes, and also stuff I know. The thing is I pay for Spotify so I should be able to listen to everything but I can't. Some tracks I want to listen to are blacked out an...

284 Views

0 replies

0 likes

Android
Browse
  • 284 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Android] "Your Episodes" Playlist is not a playlist

PlanPremiumCountry DevicePixel 4aOperating SystemAndroid 11 My Question or IssueSince the update to the "your library" setup I have attempted to use the "your episodes" playlist and it has never once behaved like a playlist when I attempted to play f...

Casual Listener

Plan Premium Country   Device Pixel 4a Operating System Android 11   My Question or Issue Since the update to the "your library" setup I have attempted to use the "your episodes" ...

Novy

Moderator

919 Views

2 replies

1 likes

Android
your libary
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  • 2 replies
  • 1 likes

Superuser Contribution Pin Sub-Playlists to Root Top

I think the Pin Playlist to Top is a great feature, but it only seems to work for playlists that exist on the root level of the tree; if I wanted to pin a playlist to the top but that exists in a sub-folder, you cannot do this. This would be a great ...

Roadie

I think the Pin Playlist to Top is a great feature, but it only seems to work for playlists that exist on the root level of the tree; if I wanted to pin a playlist to the top but that exists in a sub...

Novy

Moderator

395 Views

1 replies

0 likes

Android
PIN
  • 395 Views
  • 1 replies
  • 0 likes

[Android][Connect] App en android

Recién adquirí un equipo Xiaomi Redmi Note 10S y al buscar descargar esta app me indica que no es compatible con este dispositivo, como hago para poder continuar disfrutando de mi playlists? Gracias de antemano por su ayuda.

Visitor

Recién adquirí un equipo Xiaomi Redmi Note 10S y al buscar descargar esta app me indica que no es compatible con este dispositivo, como hago para poder continuar disfrutando de mi playlists? Gracias ...

309 Views

0 replies

0 likes

  • 309 Views
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  • 0 likes

Superuser Contribution "Unplayed" filter on podcast episode list issue.

Plan - PremiumCountry - AustraliaDevice - Samsung Galaxy S21 Ultra 5GOperating System - Android 11Spotify version - 8.6.36.1070 When I go to a podcast episode list and set the unplayed filter it works correctly. But when I tap into an episodes page, ...

Casual Listener

Plan - Premium Country - Australia Device - Samsung Galaxy S21 Ultra 5G Operating System - Android 11 Spotify version - 8.6.36.1070     When I go to a podcast episode list and set ...

Alex

Spotify Legend

1526 Views

8 replies

1 likes

  • 1526 Views
  • 8 replies
  • 1 likes

Superuser Contribution Font Size increase on Android Car

PlanPremiumCountryUSADeviceAndroid Car HeadOperating SystemAndroid 10 My Question or IssueHow can I increase font size on Spotify Android? It is so small, literally unreadable. There is plenty of space onscreen, why everything is SO SMALL?

Gig Goer

Plan Premium Country USA Device Android Car Head Operating System Android 10   My Question or Issue How can I increase font size on Spotify Android? It is so small, literally unreadabl...

Novy

Moderator

835 Views

1 replies

0 likes

  • 835 Views
  • 1 replies
  • 0 likes

Solved!! Spotify deleted itself after update

I know this problem has been posted in here before but the solutions didn't help me at all. So as you can see in the subject, Spotify deleted itself after I updated my phone and and refuses to download, it won't even let me download the apk's.

Regular

I know this problem has been posted in here before but the solutions didn't help me at all. So as you can see in the subject, Spotify deleted itself after I updated my phone and and refuses to downlo...

filippoerrigo

Newbie

2801 Views

10 replies

1 likes

  • 2801 Views
  • 10 replies
  • 1 likes

Superuser Contribution Conflict with Spotify and Android Auto/Google Assistant

Realized that the following issue I have been having is actually only happening when I am streaming music with Spotify through Android Auto. When Spotify is playing, my Google Assistant often does not work properly. Examples: assistant voice sounds v...

Visitor

Realized that the following issue I have been having is actually only happening when I am streaming music with Spotify through Android Auto. When Spotify is playing, my Google Assistant often does no...

Jeremy

Spotify Legend

1282 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution podcast now has ads and sounds slowed down

I have Spotify premium, I'm in the United States, my device is a OnePlus 6t, I'm running Android 11. I have already cleared storage and cache and reinstalled Spotify. I have been listening to the podcast high rollers DnD ( https://open.spotify.com/sh...

Casual Listener

I have Spotify premium, I'm in the United States, my device is a OnePlus 6t, I'm running Android 11.   I have already cleared storage and cache and reinstalled Spotify.   I have been li...

Xenia

Moderator

10099 Views

33 replies

0 likes

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Solved!!Superuser Contribution Can't sort playlists

PlanPremiumCountryGermanyDeviceSamsung Note 10 plusOperating SystemAndroid 11 My Question or IssueI simply want to sort my playlist to recently added and not added first, but since the last update i cannot find this information, i've been trying to f...

Regular

Plan Premium Country Germany Device Samsung Note 10 plus Operating System Android 11   My Question or Issue I simply want to sort my playlist to recently added and not added first, but...

dirtybongwater

Newbie

31117 Views

17 replies

2 likes

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  • 17 replies
  • 2 likes

Superuser Contribution My Liked Playlist keeps redownloading every time I open the app

PlanPremiumCountryIndiaDeviceSamsung Galaxy A30Operating System Android 11 My Question or IssueMy song keeps redownloading every time I open the the app. what can be the possible use of subscribing to premium if my songs aren't already downloaded? So...

Casual Listener

  Plan Premium Country India Device Samsung Galaxy A30 Operating System  Android 11   My Question or Issue My song keeps redownloading every time I open the the app. what ca...

Ver

Spotify Legend

1019 Views

7 replies

0 likes

  • 1019 Views
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Superuser Contribution [Android] Bluetooth controls don't work if Google Assistant is asked to play a song

Following on from a previous thread which is now flagged incorrectly as fixed, I am raising this issue once again so as to get it flagged and worked on. This was the previous thread... https://community.spotify.com/t5/Ongoing-Issues/Bluetooth-control...

Casual Listener

Following on from a previous thread which is now flagged incorrectly as fixed, I am raising this issue once again so as to get it flagged and worked on. This was the previous thread...   https...

Kungmats

Visitor

4380 Views

26 replies

11 likes

Android
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  • 26 replies
  • 11 likes

Superuser Contribution Filter not working properly within folder

Hi, the "downloaded" filter doesn't work within folder on Android.Filter "playlist" + "downloaded" are on, but when I go into my folder, it shows every Playlist, included the one that are not Downloaded, instead of just showing the downloaded playlis...

Gig Goer

Hi, the "downloaded" filter doesn't work within folder on Android. Filter "playlist" + "downloaded" are on, but when I go into my folder, it shows every Playlist, included the one that are not Downl...

Xenia

Moderator

1535 Views

11 replies

0 likes

  • 1535 Views
  • 11 replies
  • 0 likes

Superuser Contribution "Sorry, the music stopped since your spotify account is being used on another device"

Only one user (myself) on a premium account from USA. Spotify IOS app with Chromecast to Nest Mini (Google Home). Crome casting a podcast I get the message: "Sorry, the music stopped since your spotify account is being used on another device". Tell m...

Newbie

Only one user (myself) on a premium account from USA. Spotify IOS app with Chromecast to Nest Mini (Google Home). Crome casting a podcast I get the message: "Sorry, the music stopped since your spoti...

Eni

Moderator

1088 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Currently playing song not showing

PlanPremiumCountryHungaryDeviceSamsung Galaxy A32, but also tried a galaxy j6+Operating SystemAndroid 11 My Question or IssueMy Spotify won't show the currently playing song on Android no matter what I do. I turned off battery optimization completely...

Casual Listener

 Plan Premium Country Hungary Device Samsung Galaxy A32, but also tried a galaxy j6+ Operating System Android 11   My Question or Issue My Spotify won't show the currently playin...

Alex

Spotify Legend

602 Views

1 replies

0 likes

bluetooth
playback
  • 602 Views
  • 1 replies
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[Android][Podcasts] Podcast does not resume after an ad

Android. Spotify premium. When an ad plays during a podcast the podcast can't be played or resumed after the ad is finished. I have to restart the app to fix the issue. I got Spotify premium so I wouldn't have to deal with Ads. Remove the ads or remo...

Newbie

Android. Spotify premium.   When an ad plays during a podcast the podcast can't be played or resumed after the ad is finished.    I have to restart the app to fix the issue. &nbsp...

705 Views

0 replies

0 likes

Android
Podcasts
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Spotify app officially available on App Gallery

Hi, I am a long time Spotify user and have waited for quite sometime for Spotify app to be made available on Huawei App Gallery. Is there any plan to release the app there? Thanks.

Casual Listener

Hi, I am a long time Spotify user and have waited for quite sometime for Spotify app to be made available on Huawei App Gallery. Is there any plan to release the app there? Thanks.

-kitman-

Casual Listener

1476 Views

2 replies

2 likes

App & Features
  • 1476 Views
  • 2 replies
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Superuser Contribution Shuffle is on for each playlist

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADeviceAndroid/Samsung Galaxy 10Operating SystemAndroid Oreo My Question or IssueAll custom playlists shuffle. I...

Regular

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device Android/Samsung Galaxy 10 Operating Syst...

Alex

Spotify Legend

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android app glitch?

PlanPremiumCountry DeviceSamsung Galaxy 9Operating System Android My Question or Issue can you sort out your categorization please? Far too many songs attributed to the wrong artist ruining my playlists.Given you've got access to the labels etc, I'm ...

Casual Listener

  Plan Premium Country     Device Samsung Galaxy 9 Operating System  Android    My Question or Issue  can you sort out your categorization please? Far t...

31co2cjxk7ybj5s

Visitor

645 Views

4 replies

0 likes

  • 645 Views
  • 4 replies
  • 0 likes