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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6863 Views

0 replies

7 likes

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  • 7 likes

Superuser Contribution genres collection

PlanPremiumCountryRomania My Question or IssueHello, in attachment there are some icons that describe some genres; please help me in order to find and browse all type of genres that Spotify provides. It must be way to search and find all this icons i...

Music Fan

Plan Premium Country Romania   My Question or Issue Hello, in attachment there are some icons that describe some genres; please help me in order to find and browse all type of genres that ...

Mihail

Spotify Legend

889 Views

3 replies

0 likes

Genres & Moods
  • 889 Views
  • 3 replies
  • 0 likes

Superuser Contribution Changes not visible on mobile devices

PlanFreeCountryNetherlandsDeviceSamsung A32, Samsung Tab A 10.1Operating SystemAndroid 10 My Question or IssueFor some reason everything is shown correctly on the desktop, but not on my mobile phone and tablet. There are four playlists (none of them ...

Music Fan

Plan Free Country Netherlands Device Samsung A32, Samsung Tab A 10.1 Operating System Android 10   My Question or Issue For some reason everything is shown correctly on the desktop, bu...

Elena

Moderator

493 Views

1 replies

0 likes

Mobile
  • 493 Views
  • 1 replies
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Solved!!Superuser Contribution No Internet connection on working wireless

Android 9, Samsung Galaxy S+, Spotify Premium, U.S.A.I see this is an ongoing issue marked "NOT RIGHT NOW."I keep getting the "No Internet Connection" message on your Android app, but usually only when I'm on wireless. This has been ongoing. To solve...

Regular

Android 9, Samsung Galaxy S+, Spotify Premium, U.S.A. I see this is an ongoing issue marked "NOT RIGHT NOW." I keep getting the "No Internet Connection" message on your Android app, but usually onl...

Darc420

Casual Listener

3430 Views

17 replies

2 likes

  • 3430 Views
  • 17 replies
  • 2 likes

Superuser Contribution Cannot add item to the queue

Hi. I'm unable to play basically nothing. I cannot add anything to queue. Now it lasts very long time, more than month and it appeared a lot in the past. I pay for premium, but now I have to listen music with display on and huge amount of disgusting ...

Regular

Hi. I'm unable to play basically nothing. I cannot add anything to queue. Now it lasts very long time, more than month and it appeared a lot in the past. I pay for premium, but now I have to listen m...

Eni

Moderator

2531 Views

17 replies

0 likes

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  • 17 replies
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Superuser Contribution Playback widget remains active even after Spotify app has been closed

PlanPremiumCountryIrelandDeviceSamsung Galaxy S20 FEOperating SystemAndroid 11My Question or IssueWhenever I close the Spotify app on my device, the playback widget remains active in the drop-down notification panel meaning I have to manually remove ...

Casual Listener

Plan Premium Country Ireland Device Samsung Galaxy S20 FE Operating System Android 11 My Question or Issue Whenever I close the Spotify app on my device, the playback widget remains active ...

Spot-Hokie

Visitor

4330 Views

15 replies

2 likes

  • 4330 Views
  • 15 replies
  • 2 likes

Superuser Contribution Multiple Notifications That don't dissapear

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S10Operating SystemAndroid My Question or IssueHi, over the last 2weeks I've had an issue where multiple notifications appear while I listen to music. I haven't figured out why this happens but there ar...

Visitor

Plan Premium Country Australia Device Samsung Galaxy S10 Operating System Android   My Question or Issue Hi, over the last 2weeks I've had an issue where multiple notifications appear ...

Novy

Moderator

942 Views

1 replies

0 likes

  • 942 Views
  • 1 replies
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Superuser Contribution Multiple Players In Notifications (still no fix)

PlanPremiumCountryUSADeviceSamsung Galaxy S20 UltraOperating SystemAndroid 11My Question or IssueFor the longest time now in my notifications tray it shows two spotify players. This is super frustrating as every fix I have tried has not worked. I hav...

Visitor

Plan Premium Country USA Device Samsung Galaxy S20 Ultra Operating System Android 11 My Question or Issue For the longest time now in my notifications tray it shows two spotify players. This...

CarlosE

Spotify Legend

1487 Views

1 replies

3 likes

  • 1487 Views
  • 1 replies
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Superuser Contribution [Android][Podcasts] Podcasts: Sort by Recently added episodes

I think the default sorting for podcasts should be to sort by podcasts who have the newest episode. Right now it's based on when I started following that podcast.

Visitor

I think the default sorting for podcasts should be to sort by podcasts who have the newest episode. Right now it's based on when I started following that podcast. 

Ver

Spotify Legend

841 Views

1 replies

0 likes

Android
Podcasts
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Solved!!Superuser Contribution Volume control on LG Soundbar jumps to 50%

PlanPremiumCountryGermanyDeviceSamsung Galaxy S10, Iphone12 LG DSP11RAOperating SystemAndroid and IOS My Question or IssueHi,the issue i have is, that when i stream musk trough the app to the soundbar and than want to change the volume by using the m...

Regular

Plan Premium Country Germany Device Samsung Galaxy S10, Iphone12 LG DSP11RA Operating System Android and IOS   My Question or Issue Hi, the issue i have is, that when i stream musk tr...

Eni

Moderator

3623 Views

12 replies

0 likes

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  • 12 replies
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Superuser Contribution 30 Minute ad-free music not working

PlanFreeCountry DeviceMi Note 7Operating SystemAndroid I've noticed that the 30-minute ad-free listening feature is not working, at least on my device. I sit through the whole ad, I don't mute or switch apps when the ad plays. But as soon as one song...

Casual Listener

Plan Free Country   Device Mi Note 7 Operating System Android   I've noticed that the 30-minute ad-free listening feature is not working, at least on my device. I sit through the w...

Novy

Moderator

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
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Superuser Contribution Cannot control Spotify from external devices anymore

PlanPremiumCountryRomaniaDeviceGoogle Pixel 5Operating SystemAndroid 11 My Question or IssueI cannot control Spotify from external devices anymore since update to Android 11. I cannot skip songs from the car controls anymore (BMW x1 F48, ID6 ) and ne...

Casual Listener

  Plan Premium Country Romania Device Google Pixel 5 Operating System Android 11   My Question or Issue I cannot control Spotify from external devices anymore since update to And...

Not applicable

1620 Views

4 replies

0 likes

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Superuser Contribution Can someone please help me identify this and make it stop? Please.

PlanPremiumCountryUSADeviceSamsung Galaxy Note+Operating SystemAndroid 11, all updates My Question or IssueSince this most recent updates, this "widget" is running all the time. I can't seem to shut this specifically off without shutting off other th...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy Note+ Operating System Android 11, all updates   My Question or Issue Since this most recent updates, this "widget" is running all th...

CarlosE

Spotify Legend

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
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Superuser Contribution Wrong album covers in 'album' view and playlists

PlanPremiumCountryNetherlandsDeviceShanling M3X / LG V30Operating SystemAndroid 7.1.1 / Android 9.0 My Question or IssueI've been plagued by issues these past couples of weeks on Spotify and I found another one today. Whenever I'm in my album view on...

Newbie

Plan Premium Country Netherlands Device Shanling M3X / LG V30 Operating System Android 7.1.1 / Android 9.0   My Question or Issue I've been plagued by issues these past couples of week...

CarlosE

Spotify Legend

694 Views

1 replies

0 likes

  • 694 Views
  • 1 replies
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Solved!!Superuser Contribution Downlaod local files on a second mobile phone

PlanPremiumOperating SystemAndroid & Windows 10 My Question or IssueI'm going on a vacation with some friends and we got a collaborative playlist going. There are some sounds that I have locally and added to the playlist through my desktop, then went...

Casual Listener

Plan Premium Operating System Android & Windows 10   My Question or Issue I'm going on a vacation with some friends and we got a collaborative playlist going. There are some sound...

DoruSonic

Casual Listener

776 Views

2 replies

0 likes

  • 776 Views
  • 2 replies
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Solved!!Superuser Contribution Playing On Phone Will Turn On Remote Wi-fi Device

PlanPremiumCountryTaiwanDeviceSamsung Galaxy 20Operating SystemAndroid 11 My Question or IssueRecently I found that when I hit play button on my mobile Spotify app, my paired Wi-fi soundbar will automatically turn on.I checked my Spotify setting and ...

Casual Listener

Plan Premium Country Taiwan Device Samsung Galaxy 20 Operating System Android 11   My Question or Issue Recently I found that when I hit play button on my mobile Spotify app, my paired...

Jeremy

Spotify Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
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Superuser Contribution Unable to trigger playback frol Android app and use as remote control for my Echo Dot

My Question or IssueMy Echo Dot is not visible in the Spotify app. I can start playing anything on the echo using voice and then use the Spotify app on my phone as a remote control. But I'm not able to start/resume playback on the Echo Dot directly f...

Casual Listener

My Question or Issue My Echo Dot is not visible in the Spotify app. I can start playing anything on the echo using voice and then use the Spotify app on my phone as a remote control. But I'm not abl...

Novy

Moderator

807 Views

5 replies

0 likes

Alexa
Android 10
Echo Dot
  • 807 Views
  • 5 replies
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Solved!!Superuser Contribution Today's Top Hits

PlanPremiumCountryPhilippinesDeviceJ7 PrimeOperating SystemAndroid 6.0 My Question or IssueI just wanted to know why every time I try to open this mew playlist in Spotify called Today's Top Hits, my Spotify would crash, show the error message below a...

Music Fan

Plan Premium Country Philippines Device J7 Prime Operating System Android 6.0   My Question or Issue I just wanted to know why every time I try to open this mew playlist in Spotify cal...

Ver

Spotify Legend

1721 Views

10 replies

0 likes

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  • 10 replies
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Superuser Contribution Two

PlanPremiumCountryUSADeviceSamsung S20 Ultra 5GOperating SystemAndroid 11 My Question or IssueI have two different song notifications, the first one is the song I'm currently listening to, and the second is a song I was listening to a long time ago. ...

Visitor

Plan Premium Country USA Device Samsung S20 Ultra 5G Operating System Android 11   My Question or Issue I have two different song notifications, the first one is the song I'm currently...

Eni

Moderator

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution One tile per home screen category

PlanPremiumCountry DevicePixel 3 Operating SystemAndroid My Question or IssueWhy after recent update can't I see more than one playlist tile per home screen heading without the ability to scroll horizontally to others?

Casual Listener

Plan Premium Country   Device Pixel 3  Operating System Android    My Question or Issue Why after recent update can't I see more than one playlist tile per home screen h...

mbC

Casual Listener

693 Views

4 replies

0 likes

  • 693 Views
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[Android][Browse] I pay but can't listen to some tracks.

So I look for random stuff sometimes, and also stuff I know. The thing is I pay for Spotify so I should be able to listen to everything but I can't. Some tracks I want to listen to are blacked out and I can't play. Why can't I listen to stuff if I pa...

Visitor

So I look for random stuff sometimes, and also stuff I know. The thing is I pay for Spotify so I should be able to listen to everything but I can't. Some tracks I want to listen to are blacked out an...

287 Views

0 replies

0 likes

Android
Browse
  • 287 Views
  • 0 replies
  • 0 likes