Announcements

android auto - spotify - waze - maps

android auto - spotify - waze - maps

FP-arg
Hello, I have an android 10 radio in the car, using android auto, I put spotify and waze maps at the same time and when speaking the voice of the browser the music turns off and does not come back... I have already done everything, reinstall android auto, reinstall spotify, all updates are up to date
Reply
1 Reply

OscarDC

Hey @FP-arg,

Thank you for reaching out to the Community and welcome. 

This type of issue could be related to some damaged files from previous updates that are interfering with the proper behavior of the app. We understand you’ve already tried some troubleshooting steps including reinstalling. However, we’d like to suggest a clean reinstall as this is more thorough than a regular one and can be helpful in getting rid of any cache that might be causing trouble. 

If the issue persists, would you mind checking if this happens using a different phone connected to your radio in the car?

Lastly, to investigate this further; include in your next response the make, model and OS version of the device involved, along with the Spotify version you're currently running. 

We'll be on the lookout. 

OscarDCModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts

Env: prod