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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 840039 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 840039 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13654 Views
  • 1 replies
  • 0 likes
  • 13654 Views
  • 1 replies
  • 0 likes

Superuser Contribution App crashes when navigating my library

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueThe app works great except for a critical bug. When navigating to either Your Library -> Music -> Artists, Your Library -> Music -> Albums, or Your...

  • Casual Listener
  • Plan Premium Country United States Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue The app works great except for a critical bug. When navigating t...
  • matguy64
  • Casual Listener
  • 766 Views
  • 2 replies
  • 0 likes
  • 766 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Im listening to a playlist and a song just pops in

I leave a playlist on all night and lately I wake up to sogs that are not in that playlist (yeah Im sure I played the playlist) and it's a large list of songs I dont know. Today I was half awake and I was hearing the songs and then suddenly one I did...

  • Casual Listener
  • I leave a playlist on all night and lately I wake up to sogs that are not in that playlist (yeah Im sure I played the playlist) and it's a large list of songs I dont know. Today I was half awake and ...
  • Mario
  • Spotify Legend
  • 256 Views
  • 3 replies
  • 0 likes
  • 256 Views
  • 3 replies
  • 0 likes

Superuser Contribution Queue Display Error

PlanPremium COUNTRY Ireland Device(Huawei P30 Pro)Operating System(Android 9.) My Question or Issue I'm experiencing a constant error on queue display when swiping songs from play list into the queue. The song swiped in duplicates in the display and ...

  • Newbie
  •   Plan Premium   COUNTRY  Ireland   Device (Huawei P30 Pro) Operating System (Android 9.)   My Question or Issue   I'm experiencing a constant error on que...
  • Elena
  • Moderator
  • 206 Views
  • 1 replies
  • 0 likes
  • Queue display
  • 206 Views
  • 1 replies
  • 0 likes

The "Now playing" screen closes when skipping song

Spotify for Android version 8.5.60.1013 has a very annoying new issue where the "now playing" screen (the album art display with pause/play and skip buttons below) closes/minimizes as soon as I skip to the next song. The whole now playing screen clos...

  • Regular
  • Spotify for Android version 8.5.60.1013 has a very annoying new issue where the "now playing" screen (the album art display with pause/play and skip buttons below) closes/minimizes as soon as I skip ...
  • Noah
  • Spotify Star
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Starts automatically planning music

PlanPremiumCountryGermanyDeviceHuawai P10 liteOperating SystemAndroid 8.0.0App Version8.5.59.1137 My IssueAs of today, my smartphone has been playing music in Spotify, although I didn't start it consciously. I stopped the Spotify app and after a shor...

  • Casual Listener
  • Plan Premium Country Germany Device Huawai P10 lite Operating System Android 8.0.0 App Version 8.5.59.1137   My Issue As of today, my smartphone has been playing music in Spotify, al...
  • codesport
  • Casual Listener
  • 249 Views
  • 2 replies
  • 0 likes
  • Android
  • 249 Views
  • 2 replies
  • 0 likes

Downloading same(?) tracks EVERY TIME?!

Every time I open Spotify on my phone, it starts downloading songs. And it is always either 121 or somewhere around 173. Why? Even when I haven't added new music in ages, it is still doing this. Seriously. WHY? Help

  • Casual Listener
  • Every time I open Spotify on my phone, it starts downloading songs. And it is always either 121 or somewhere around 173. Why? Even when I haven't added new music in ages, it is still doing this. Seri...
  • kefelfy
  • Casual Listener
  • 367 Views
  • 1 replies
  • 1 likes
  • Mobile
    Other
  • 367 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cannot add songs to playlist via search

PlanFreeCountryNLDeviceSamsung Galaxy s10Operating SystemAndroid 10 My Question or IssueHi, Today I've decided to try out Spotify but my immediate impression wasn't great. I tried to create a playlist but when attempting to add a song (after clicking...

  • Visitor
  • Plan Free Country NL Device Samsung Galaxy s10 Operating System Android 10   My Question or Issue Hi,  Today I've decided to try out Spotify but my immediate impression wasn't gr...
  • Ivan
  • Spotify Legend
  • 278 Views
  • 1 replies
  • 0 likes
  • Android
    Playlist
    Search
  • 278 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify keeps crashing when downloading audiobooks

PlanPremiumCountryGermany DeviceViewOperating SystemAndroid 7.1.2 My Question or IssueI have been listening to audiobooks on Spotify for quite some time and never had a problem until recently. Spotify keeps crashing when I try to download the audiobo...

  • Visitor
  • Plan Premium Country Germany   Device View Operating System Android 7.1.2   My Question or Issue I have been listening to audiobooks on Spotify for quite some time and never had ...
  • Ivan
  • Spotify Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stops or changes songs continuesly without touching buttons or goes to google assistance while headp

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy does my phone starts and forwards to another song while headphones are in or it will conn...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Why doe...
  • Mario
  • Spotify Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • Not sure
  • 239 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify stops after 10 min

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify stops after 10 min. Three different phones. Three different Androids. Three different...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify...
  • Mario
  • Spotify Legend
  • 307 Views
  • 1 replies
  • 1 likes
  • 307 Views
  • 1 replies
  • 1 likes

Superuser Contribution Downloading

PremiumCountry UK Moto G8+Operating Android Hi, can I download from Spotify to either my Android phone, or my Windows 10 Laptop, and, if so, how?Thanks,

  • Visitor
  • Premium Country  UK   Moto G8+ Operating Android   Hi, can I download from Spotify to either my Android phone, or my Windows 10 Lap top, and, if so, how? Thanks,   &nbsp...
  • Elena
  • Moderator
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android Auto]: Spotify turns on offline mode

Plan: PremiumCountry: Poland Device: OnePlus 6Operating System: Android 10 [Android Auto]: Spotify turns on offline mode Hey, When I connect my phone via USB to my car computer that uses Android Auto, Spotify uses offline mode instead of online [the ...

  • Visitor
  • Plan: Premium Country: Poland   Device: OnePlus 6 Operating System: Android 10   [Android Auto]: Spotify turns on offline mode   Hey,   When I connect my phone...
  • Elena
  • Moderator
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

image on Spotify load slowly

There's a problem in TaiwanWhen loading image from i.scdn.coISP "CHT"Switch to WiFi or 4Galways load slowly

  • Casual Listener
  • There's a problem in Taiwan When loading image from i.scdn.co ISP "CHT" Switch to WiFi or 4G always load slowly  
  • Billy-J
  • Spotify Star
  • 393 Views
  • 3 replies
  • 0 likes
  • Images
    loading issues
  • 393 Views
  • 3 replies
  • 0 likes

Hey Google will not play custom playlist as Premium member

Plan PremiumCountryUKDeviceOnePlus 6Operating SystemOxygen OS My Question or IssueI am using OnePlus 6 and trying to use Google Assistant to play my own custom playlists. I've looked at forums and help sites and tried every way possible to get Google...

  • Visitor
  • Plan  Premium Country UK Device OnePlus 6 Operating System Oxygen OS   My Question or Issue I am using OnePlus 6 and trying to use Google Assistant to play my own custom playlists...
  • 1stggman
  • Casual Listener
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs stop playing after 10 seconds unless I heart them

PlanPremiumCountryUSDeviceSamsung Galaxy s20 UltraOperating SystemAndroid 10 My Question or IssueSo this has been happening since my old phone and was hoping that it would be resolved with a new phone but it hasn't. If I play songs that aren't in one...

  • Regular
  • Plan Premium Country US Device Samsung Galaxy s20 Ultra Operating System Android 10   My Question or Issue So this has been happening since my old phone and was hoping that it would be...
  • Buttlice
  • Regular
  • 1642 Views
  • 3 replies
  • 0 likes
  • 1642 Views
  • 3 replies
  • 0 likes

Superuser Contribution can't add personal playlist to artist profile

I'm on premium 3-month trial. I'm in the USA. I use a Samsung Galaxy (Android) with both the Spotify and the Artist apps, and a Windows10 with the desktop app. I have a personal account, where I created a playlist.I want to add this playlist to my ar...

  • Casual Listener
  • I'm on premium 3-month trial. I'm in the USA. I use a Samsung Galaxy (Android) with both the Spotify and the Artist apps, and a Windows10 with the desktop app.   I have a personal account, whe...
  • lhbet1stj-_x
  • Casual Listener
  • 1429 Views
  • 2 replies
  • 0 likes
  • 1429 Views
  • 2 replies
  • 0 likes

Home screen albums

Hi, I have a Samsung Galaxy s9 and I uninstalled and reinstalled the spotify app. After, I realized that it deleted the hundreds of albums I had saved (using the add to home screen button) on my phones home screen. Is there anyway to recover this or ...

  • Newbie
  • Hi, I have a Samsung Galaxy s9 and I uninstalled and reinstalled the spotify app. After, I realized that it deleted the hundreds of albums I had saved (using the add to home screen button) on my phon...
  • 136 Views
  • 0 replies
  • 0 likes
  • 136 Views
  • 0 replies
  • 0 likes

Sound issue on Spotify since latest Android update

PlanFree/PremiumCountryBelgiumDeviceSamsung Galaxy S6+Operating SystemAndroid 10 (update to One UI 2 - May 2020) My Question or IssueI notice sound issue when using Spotify since Android 10 latest update two weeks ago.On some tracks, not always the s...

  • Music Fan
  • Plan Free/Premium Country Belgium Device Samsung Galaxy S6+ Operating System Android 10 (update to One UI 2 - May 2020)   My Question or Issue I notice sound issue when using Spotify s...
  • 163 Views
  • 0 replies
  • 0 likes
  • 163 Views
  • 0 replies
  • 0 likes

Android system app for music instead of Spotify.

PlanPremiumCountryCzech RepublicDeviceXiaomi Redmi Note 8 ProOperating SystemAndroidMy Question or IssueHi,I am using Spotify for long time already. Including in my car via Bluetooth. Few weeks ago I noticed an issue that Spotify didn't start automat...

  • Visitor
  • Plan Premium Country Czech Republic Device Xiaomi Redmi Note 8 Pro Operating System Android My Question or Issue Hi, I am using Spotify for long time already. Including in my car via Blueto...
  • 347 Views
  • 0 replies
  • 0 likes
  • Android
    bluetooth
    Car
    connection
    Spotify
  • 347 Views
  • 0 replies
  • 0 likes

Lockscreen album picture

Hi,I would like to disable the album art on the lockscreen.I hate that ! I'm on Android with the option of not showing any notif on the lockscreen but I still have the album picture (I listen music day long I would like to enjoy my own lockscreen wal...

  • Casual Listener
  • Hi, I would like to disable the album art on the lockscreen. I hate that ! I'm on Android with the option of not showing any notif on the lockscreen but I still have the album picture (I listen mus...
  • Omenstoner
  • Casual Listener
  • 1183 Views
  • 2 replies
  • 1 likes
  • Android
    screen
  • 1183 Views
  • 2 replies
  • 1 likes

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