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I've been using the Mobile app and Desktop app for a year now. Out of nowhere my mobile app has deleted all of my library and the playlists are all empty. On my desktop everything is still there though. I have tried uninstalling, clean uninstall/reinstall, using offline to 'reset'. I've tried logging out and logging back in on desktop and mobile. I've no idea what is going on or how to fix it.
I've added screenshots of the desktop app and mobile app so you can see the difference. Seriously in need of help, this is driving me crazy.
Solved! Go to Solution.
So since it sounded like this issue might be tied to the SD Card storage issue, I tried to change my storage choice in Spotify from my SD Card to Device storage (Spotify:Settings:Other:Storage) but it would not let me change the setting.
What finally worked...
Unmounted SD card
Changed storage in Spotify to Device instead of SD card (Spotify:Settings:Other:Storage)
Remounted SD card
Spotify Library was back!
Still got the "Internet not connected" message (when it actually was connected fine) but was able to click on the error message and a few other things and it finally went away