Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375422 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
About Spotify Mi phone user bottom navigation bar immersion adaptation problemHello, I'm glad to be here to communicate with you. I am a user of Xiaomi mobile phone. I found a problem when I was using Spotify.The navigation bar at the bottom of Xiaom...
About Spotify Mi phone user bottom navigation bar immersion adaptation problem Hello, I'm glad to be here to communicate with you. I am a user of Xiaomi mobile phone. I found a problem when I was ...
Spotify Legend
478 Views
1 replies
1 likes
I was listening to the Spotify website player in a browser on my computer, I then got a phone call, I paused the web player, answered the phone, unpaused the web player, plugged in headphones to the phone, then suddenly the phone started playing Spot...
I was listening to the Spotify website player in a browser on my computer, I then got a phone call, I paused the web player, answered the phone, unpaused the web player, plugged in headphones to the ...
Spotify Legend
630 Views
1 replies
0 likes
I have spotify 3.4 on Android 5.1.1, and the Spotiy Connect has stopped working on my Naim Mu-so. Naim is not sure why, but of course thinks it is a Spotify problem. All other apps including radio through internet can be streamed through the Naim app...
I have spotify 3.4 on Android 5.1.1, and the Spotiy Connect has stopped working on my Naim Mu-so. Naim is not sure why, but of course thinks it is a Spotify problem. All other apps including radio th...
Visitor
13766 Views
7 replies
0 likes
Hi, for several weeks Spotify starts playing completely unprompted when I try to toggle between apps on my s10 lite. I don't even have Spotify open and the only way to get it to stop is to launch the app and then select pause from Spotify. I can't fi...
Hi, for several weeks Spotify starts playing completely unprompted when I try to toggle between apps on my s10 lite. I don't even have Spotify open and the only way to get it to stop is to launch the...
Spotify Legend
1101 Views
9 replies
0 likes
PlanPremiumCountryUSADeviceSamsung S20+Operating SystemAndroid 11 Anytime I try to open my Blend Playlist on the mobile app, it completely crashes Spotify. I have uninstalled and reinstalled Spotify multiple times. All other playlists work properly.
Plan Premium Country USA Device Samsung S20+ Operating System Android 11 Anytime I try to open my Blend Playlist on the mobile app, it completely crashes Spotify. I have uninstalled a...
Spotify Legend
2958 Views
9 replies
2 likes
PlanPremiumCountryNorwayDeviceGoogle One Plus NordOperating SystemAndroid My Question or IssueMy husband works out to sea off the coast of Norway. He is in offline modus then - the internet on the ship is awful. He at times is in dock and reconnects ...
Plan Premium Country Norway Device Google One Plus Nord Operating System Android My Question or Issue My husband works out to sea off the coast of Norway. He is in offline modus then...
Spotify Legend
1721 Views
1 replies
0 likes
Hi! I just recently got the Spotify Premium plan and have been kind of frustrated with the #1 reason why I got it - offline play. I'm an albums person and almost exclusively listen to full albums, offline (so I don't use cell plan data). Well, I've b...
Hi! I just recently got the Spotify Premium plan and have been kind of frustrated with the #1 reason why I got it - offline play. I'm an albums person and almost exclusively listen to full albums, of...
Casual Listener
1001 Views
7 replies
0 likes
PlanFreeCountryGermanyDeviceXiaomi Mi 9 Operating SystemAndroid 10 My Question or Issue When i try to listen to a Podcast and i stream this podcast to my Google Home, the Sleep Timer is grayed out and i cant click on the icon. The feature is generall...
Plan Free Country Germany Device Xiaomi Mi 9 Operating System Android 10 My Question or Issue When i try to listen to a Podcast and i stream this podcast to my Google H...
Spotify Legend
884 Views
1 replies
0 likes
Possuo um plano premium e quando estou ouvindo minhas musicas no celular, elas simplesmente ficam travando, preciso desloquear a tela e dar play novamente. Isso acontece quando estou ouvindo apenas pelo celular. Já tentei excluir o app, já tentei lim...
Possuo um plano premium e quando estou ouvindo minhas musicas no celular, elas simplesmente ficam travando, preciso desloquear a tela e dar play novamente. Isso acontece quando estou ouvindo apenas p...
Spotify Legend
7518 Views
4 replies
0 likes
PlanPremiumDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssueWhen filtering music in a playlist and play a track the next track isn't the next among those filtered out but the next as it usually is. This is very frustrating as I ...
Plan Premium Device Samsung Galaxy 8 Operating System Android Oreo My Question or Issue When filtering music in a playlist and play a track the next track isn't the next among tho...
Moderator
2316 Views
8 replies
0 likes
PlanPremiumCountry USA DeviceGalaxy s22Operating SystemMost current My Question or IssueGot this phone on Friday. Can no longer play podcasts. My old phone an s9 never had any problem. Spotify has full permissions. I've Uninstalled/reinstalled. I don...
Plan Premium Country USA Device Galaxy s22 Operating System Most current My Question or Issue Got this phone on Friday. Can no longer play podcasts. My old phon...
Moderator
736 Views
2 replies
0 likes
It says that i don't have any songs in my playlist but on computer i can see them all
It says that i don't have any songs in my playlist but on computer i can see them all
Moderator
1054 Views
5 replies
1 likes
PlanPremiumCountryGermany DeviceGoogle Pixel 5Operating SystemAndroid 12 My Question or IssueUp until this evening I had access to the new features in the android spotify app, like swipe to queue or pulling down in liked songs to access the search ba...
Plan Premium Country Germany Device Google Pixel 5 Operating System Android 12 My Question or Issue Up until this evening I had access to the new features in the android spot...
Spotify Legend
413 Views
1 replies
0 likes
Hi there! PlanPremiumCountryFinlandDeviceSamsung Galaxy 7Operating SystemAndroid 8 - Oreo My Question or IssueI have the very same issue now with my Android as this person had on their iPhone:https://community.spotify.com/t5/iOS-iPhone-iPad/Bug-iOS-i...
Hi there! Plan Premium Country Finland Device Samsung Galaxy 7 Operating System Android 8 - Oreo My Question or Issue I have the very same issue now with my Android as this ...
Moderator
880 Views
3 replies
1 likes
Every time i restart my phone spotify starts playing when the proces is complete. I can't find any possibility in the settings to turn this off.Is this something that is controlled by the phone settings?currently a Samsung S20 FE.
Every time i restart my phone spotify starts playing when the proces is complete. I can't find any possibility in the settings to turn this off. Is this something that is controlled by the phone set...
Moderator
865 Views
3 replies
1 likes
Is there any way to expand on the popular list in Android? Possibly even view a list of all songs by an artist? Having to go into albums, or re-search by song name (especially if you aren't sure of it) is quite annoying.
Is there any way to expand on the popular list in Android? Possibly even view a list of all songs by an artist? Having to go into albums, or re-search by song name (especially if you aren't sure of i...
Not applicable
3833 Views
4 replies
6 likes
When my phone connects to my car, Spotify used to automatically play. It hasnt done it now for the last 6 months and its across 3 different cars, so isnt the car. Does anyone have the answer?
When my phone connects to my car, Spotify used to automatically play. It hasnt done it now for the last 6 months and its across 3 different cars, so isnt the car. Does anyone have the answer?
Moderator
424 Views
3 replies
0 likes
PlanPremium/3 month free trialCountryTurkeyDevice(Samsung galaxy a72 2021)Operating System(Android 12) My Question or IssueThe app closing it self simultaneously without no app troubleshot warning i don't get any kinda app stopped working warning
Plan Premium/3 month free trial Country Turkey Device (Samsung galaxy a72 2021) Operating System (Android 12) My Question or Issue The app closing it self simultaneously without no a...
Casual Listener
349 Views
1 replies
1 likes
PlanNo plan CountryUnited States Device(Android, Samsung Galaxy S20 5G) Operating System(Android) My Question or IssueA few weeks ago when I was going for my walk, I noticed that whenever I would select a new artist to listen to, there would be const...
Plan No plan Country United States Device (Android, Samsung Galaxy S20 5G) Operating System (Android) My Question or Issue A few weeks ago when I was going fo...
Moderator
532 Views
1 replies
0 likes
First of all, yes I know there are threads like this but I've tried the solutions and nothing worked. Installed the app on new phone, everything is super slow, just like on my old phone. I tried everything I've seen on other threads. Reinstalling, de...
First of all, yes I know there are threads like this but I've tried the solutions and nothing worked. Installed the app on new phone, everything is super slow, just like on my old phon...
Regular
3918 Views
8 replies
0 likes
