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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6987 Views

0 replies

7 likes

  • 6987 Views
  • 0 replies
  • 7 likes

Superuser Contribution Can't play Podcasts Offline. Everything else works.

PlanPremiumCountryGermanyDeviceGalaxy S20Operating SystemAndroid Podcasts are not playing Offline. Everything else works normally. Literally only happens to Podcasts. When i click on a Podcast it just loads forever. As soon as i go back Online it wor...

Visitor

Plan Premium Country Germany Device Galaxy S20 Operating System Android   Podcasts are not playing Offline. Everything else works normally. Literally only happens to Podcasts. When i cl...

Alex

Spotify Legend

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Header "#" in app

Is it possible to show the "#" column in the playlists in the app (like in the desktop version)? This would help a lot - especially when playing audiobooks - to find the position of the last heard chapter again. Peter.

Newbie

Is it possible to show the "#" column in the playlists in the app (like in the desktop version)? This would help a lot - especially when playing audiobooks - to find the position of the last heard ch...

MateusM

Spotify Star

468 Views

1 replies

0 likes

App & Features
  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution La aplicacion se cierra cada vez que entro a cualquier cancion

PlanPremiumCountryArgentinaDeviceHuawei RIO-L03Operating SystemAndroid 5.1My Question or IssueCada vez que entro a una cancion (ya sea guardada en mis likes o una completamente nueva), la aplicacion se cierra sola. Solamente no se cierra si uso la ve...

Visitor

Plan Premium Country Argentina Device Huawei RIO-L03 Operating System Android 5.1 My Question or Issue Cada vez que entro a una cancion (ya sea guardada en mis likes o una completamente nuev...

Mihail

Spotify Legend

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Superuser Contribution the music doesn't stop when calls come in

PlanPremiumDeviceSamsung Galaxy A51Operating System Android My Question or Issuethe music doesn't stop when calls come in, When the cell phone is in vibrator mode and a call comes in, the music does not stop and it's annoying because I miss calls

Newbie

Plan Premium Device Samsung Galaxy A51 Operating System  Android    My Question or Issue the music doesn't stop when calls come in, When the cell phone is in vibrator mode...

Not applicable

1678 Views

2 replies

0 likes

Premium
  • 1678 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify not working on my Samsung Smart TV

PlanPremiumCountryIndonesiaDeviceSamsung Smart TV UA32N4300Operating System My Question or IssueHi Spotify Community,I'm using Samsung Smart TV UA32N4300 and Spotify app worked really fine on my TV but since the last update (26 May 2021) Spotify not ...

Casual Listener

Plan Premium Country Indonesia Device Samsung Smart TV UA32N4300 Operating System     My Question or Issue Hi Spotify Community, I'm using Samsung Smart TV UA32N4300 and Spotif...

Alex

Spotify Legend

7440 Views

7 replies

0 likes

  • 7440 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify playlist is showing wrong number and total duration

My question or issueHello. I dont know how to explain as certain but My playlist number and total duration is shown wrong in my android phone. But when i opened Pc is showing true. And moreover I am adding song in my phone and number of songs is not ...

Regular

My question or issue Hello. I dont know how to explain as certain but My playlist number and total duration is shown wrong in my android phone. But when i opened Pc is showing true. And moreover I a...

umeerrged

Casual Listener

5958 Views

22 replies

0 likes

  • 5958 Views
  • 22 replies
  • 0 likes

Superuser Contribution Yes album artwork

Is it possible to remove the horrific 'DELUXE EDITION' banners from Yes album covers?Yes albums are renowed for their amazing Roger Dean artwork, and yet they have this yellow border declaring the albums to be 'Deluxe Edition' and totally defacing th...

Visitor

Is it possible to remove the horrific 'DELUXE EDITION' banners from Yes album covers? Yes albums are renowed for their amazing Roger Dean artwork, and yet they have this yellow border declaring th...

Eni

Moderator

822 Views

1 replies

0 likes

  • 822 Views
  • 1 replies
  • 0 likes

Superuser Contribution I made a playlist from local files on my computer and can't get them on my moto g

PlanPremiumCountryUSADeviceMoto G StylusOperating SystemAndroid My Question or IssueI made a playlist on my computer using local files. I want to play it on my phone. The playlist shows up but all the songs are grayed out. When I click the download b...

Newbie

  Plan Premium Country USA Device Moto G Stylus Operating System Android   My Question or Issue I made a playlist on my computer using local files.  I want to play it on my ...

MafeG

Spotify Legend

990 Views

9 replies

0 likes

  • 990 Views
  • 9 replies
  • 0 likes

Superuser Contribution playlists not opening up

PlanPremiumCountry DeviceSamsung Galaxy 8, My Question or Issuephone will not open up certain playlist or albums, they show in my library but when I go to open them up I get the green circle of death, I have cleared everything and even reinstalled it...

Visitor

  Plan Premium Country   Device Samsung Galaxy 8,     My Question or Issue phone will not open up certain playlist or albums, they show in my library but when I go to op...

CarlosE

Spotify Legend

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random shutdown

Hello,Plan: PremiumCountry: FranceDevice: Pixel 5Operating System: Andoird 11My Question or IssueAfter a few second in background, Spotify just shutdown itselfi removed "optimize" from android optioni don't have any kind of battery saveri made a clea...

Newbie

Hello, Plan: Premium Country: France Device: Pixel 5 Operating System: Andoird 11 My Question or Issue After a few second in background, Spotify just shutdown itself i removed "optimize" ...

Eni

Moderator

572 Views

1 replies

0 likes

  • 572 Views
  • 1 replies
  • 0 likes

Superuser Contribution Accessing queue from secondary device, now only listing the track currently in play

When I access the queue from a secondary device, it only lists the current track now. Streaming from my tablet, accessing to the queue from my phone .. its been only showing the track currently playing. ¿What happened? PlanPremiumDevice Samsung s7+ t...

Regular

When I access the queue from a secondary device, it only lists the current track now.   Streaming from my tablet, accessing to the queue from my phone .. its been only showing the track curren...

Eni

Moderator

688 Views

6 replies

0 likes

  • 688 Views
  • 6 replies
  • 0 likes

Superuser Contribution Delay, if Spotify inactive for a while, with incorrect "No internet connection available" message

PlanPremiumCountryUKDevicePixel 5Operating SystemAndroid 11My Question or IssueNormally Spotify works fine. However, if it has been inactive for an hour or so there is very often a delay of 30 seconds before it plays a song. The app appears to open O...

Regular

Plan Premium Country UK Device Pixel 5 Operating System Android 11 My Question or Issue Normally Spotify works fine.  However, if it has been inactive for an hour or so there is very of...

Julian

Moderator

610 Views

1 replies

0 likes

Delay
no internet connection available
  • 610 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] Group Session buggy

PlanPremiumCountryUSDeviceSamsung Galaxy 9Operating SystemAndroid 10 ISSUEWhen streaming in group sessions, as session host, song changes I make are not being reflected for listeners. When I change songs, the song the listener joined the session on w...

Casual Listener

Plan Premium Country US Device Samsung Galaxy 9 Operating System Android 10   ISSUE When streaming in group sessions, as session host, song changes I make are not being reflected for l...

Alex

Spotify Legend

1245 Views

5 replies

0 likes

  • 1245 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify media notification disappears after 30min

PlanPremiumCountryFranceDeviceOnePlus5Operating SystemAndroid 9.0 My Question or IssueWhen I play music from my Android device to a wireless speaker via Spotify connect, the media control notification disappears after about 30mins. It's really annoyi...

Gig Goer

Plan Premium Country France Device OnePlus5 Operating System Android 9.0   My Question or Issue When I play music from my Android device to a wireless speaker via Spotify connect, the ...

Xenia

Moderator

1017 Views

6 replies

0 likes

Android
Notifications
  • 1017 Views
  • 6 replies
  • 0 likes

Library contents missing

Hi, we use one Spotify premium account on three Android smartphones. Now the library UI has changed so that I cannot prevously liked albums and playlists on one of the devices. It is also impossible to download and/or like music on said device.

Casual Listener

Hi, we use one Spotify premium account on three Android smartphones. Now the library UI has changed so that I cannot prevously liked albums and playlists on one of the devices. It is also impossible ...

MateusM

Spotify Star

1004 Views

5 replies

0 likes

App & Features
  • 1004 Views
  • 5 replies
  • 0 likes

Superuser Contribution Offline mode - downloaded albums only play shuffle

Plan - premium duoCountry - CanadaAndroid 10 Tried clean reinstall, logging out and in, deleting cache etc. several times. I only have 1 account. Issue is happening on 2 android devices. In offline mode, downloaded albums only show album cover, "shuf...

Music Fan

Plan - premium duo Country - Canada Android 10   Tried clean reinstall, logging out and in, deleting cache etc. several times. I only have 1 account. Issue is happening on 2 android devices....

st8u

Music Fan

2909 Views

14 replies

3 likes

  • 2909 Views
  • 14 replies
  • 3 likes

Solved!! Android version unable to play any song only from the 3/4 of it

PlanPremiumCountryHungaryDeviceSamsung Galaxy S10 eOperating SystemAndroid 11My Question or IssueAfter the recent update whenever I want to play a song and tap on it it is showing that it started but the timer and the song won't start only if I seek ...

Regular

  Plan Premium Country Hungary Device Samsung Galaxy S10 e Operating System Android 11 My Question or Issue After the recent update whenever I want to play a song and tap on it it is s...

MattSuda

Spotify Star

1609 Views

4 replies

1 likes

Android
Freezing
  • 1609 Views
  • 4 replies
  • 1 likes

Superuser Contribution Won't play selected song(not the usual issue people are talking about)

PlanPremium (almost since the start)Country DeviceSamsung Galaxy s20+Operating System(iOS Android (whatever most current is) My Question or IssueI have not come across this issue till today. I've researched but no one else seems to be having this pro...

Casual Listener

Plan Premium (almost since the start) Country   Device Samsung Galaxy s20+ Operating System (iOS Android (whatever most current is)   My Question or Issue I have not come across t...

Elena

Moderator

842 Views

6 replies

2 likes

  • 842 Views
  • 6 replies
  • 2 likes

Superuser Contribution Songs will not play

PlanPremiumCountryCanadaDeviceSamsung galaxy A51Operating SystemAndroid version 11 , spotify version 8.6.44.851My Question or IssueWhen i click on a song it doesnt play stays at 0:00. When i scrub through the song to the last 30 seconds of any song i...

Casual Listener

  Plan Premium Country Canada Device Samsung galaxy A51 Operating System Android version 11 , spotify version 8.6.44.851 My Question or Issue When i click on a song it doesnt play sta...

Mihail

Spotify Legend

2218 Views

8 replies

1 likes

  • 2218 Views
  • 8 replies
  • 1 likes