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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395462 Views

546 replies

35 likes

Account
Free
  • 395462 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8424 Views

0 replies

7 likes

  • 8424 Views
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  • 7 likes

Superuser Contribution The Bell 🔔 Notification no longer loads and says "Something Went Wrong, Have Another Go". Help me

PlanPremiumCountryKenyaDeviceRedmi 9C Operating SystemAndroid Oreo My Question or IssueMy bell Notification no longer loads up the latest podcasts and music I've subscribed to. It asks me to keep reloading but never brings the podcasts on. Help me ou...

Regular

Plan Premium Country Kenya Device Redmi 9C  Operating System Android Oreo   My Question or Issue My bell 🔔 Notification no longer loads up the latest podcasts and music I've...

Nderish

Regular

788 Views

6 replies

1 likes

  • 788 Views
  • 6 replies
  • 1 likes

Superuser Contribution Local Files don't appear in Android app

I have enabled Local Files in the settings of the app, but when going into the Local Files "playlist" in My Library, nothing shows up even though I have multiple tracks stores on my phone.

Casual Listener

I have enabled Local Files in the settings of the app, but when going into the Local Files "playlist" in My Library, nothing shows up even though I have multiple tracks stores on my phone.

Dian

Spotify Legend

534 Views

3 replies

0 likes

  • 534 Views
  • 3 replies
  • 0 likes

Superuser Contribution Eliminar músicas "no disponibles"

He agregado músicas a mi biblioteca que ahora por alguna razón ya no están disponibles, y cuando quiero eliminarlas no me aparece dicha opción.

Casual Listener

He agregado músicas a mi biblioteca que ahora por alguna razón ya no están disponibles, y cuando quiero eliminarlas no me aparece dicha opción.

Eni

Moderator

2358 Views

4 replies

0 likes

  • 2358 Views
  • 4 replies
  • 0 likes

Superuser Contribution App is useless

Before anyone says anything - its not my internet, logging out and back in does nothing, restarting does nothing. The app is clearly messed up on their end. Spotify is refusing to load barely anything, and what it does load (playlists) it tells me ar...

Newbie

Before anyone says anything - its not my internet, logging out and back in does nothing, restarting does nothing. The app is clearly messed up on their end.   Spotify is refusing to load barel...

AndresM

Moderator

909 Views

2 replies

2 likes

  • 909 Views
  • 2 replies
  • 2 likes

Superuser Contribution Android app crash

DeviceXiaomi Mi A3Operating SystemAndroid 11 My Question or Issueidk how to fix this, i've already tried everything possible, from reinstalling the app to deleting cache and data. It works completely fine on my laptop and even on the web version. i j...

Casual Listener

Device Xiaomi Mi A3 Operating System Android 11   My Question or Issue idk how to fix this,  i've already tried everything possible, from reinstalling the app to deleting cache and da...

AlexBdl

Casual Listener

886 Views

5 replies

0 likes

  • 886 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify doesn't load playlists and artists pages

PlanPremiumCountryGermanyDeviceGoogle Pixel 6 ProOperating SystemAndroid 12My Question or IssueHello everyone!For about 2 days now my Spotify Android App doesn't load any artists pages or Playlists. With the artist pages the page is just blank, and t...

Music Fan

Plan Premium Country Germany Device Google Pixel 6 Pro Operating System Android 12 My Question or Issue Hello everyone! For about 2 days now my Spotify Android App doesn't load any artists ...

Dian

Spotify Legend

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops\crashes when switching apps

PlanPremiumCountryUSDeviceMoto g Stylus 5GOperating SystemAndroid 11 Ever since the my phone updated to Spotify 8.7.24.1111, any time I'm listening to music and switch apps - to check new emails in Gmail, for example - Spotify stops playing. I believ...

Gig Goer

Plan Premium Country US Device Moto g Stylus 5G Operating System Android 11   Ever since the my phone updated to Spotify 8.7.24.1111, any time I'm listening to music and switch apps - t...

Dian

Spotify Legend

2429 Views

4 replies

0 likes

  • 2429 Views
  • 4 replies
  • 0 likes

Cannot see Liked Songs or any of my Playlists, nor can I play literally any songs

Operating SystemAndroid My Question or IssueI am unable to play literally any song, playlist, or podcast on my mobile device. I cannot see any of my songs in any playlist, even Spotify generated playlists. Everything is completely fine on my Desktop ...

Newbie

Operating System Android   My Question or Issue I am unable to play literally any song, playlist, or podcast on my mobile device. I cannot see any of my songs in any playlist, even Spotify g...

AdamDamon

Community Legend

699 Views

1 replies

2 likes

  • 699 Views
  • 1 replies
  • 2 likes

Superuser Contribution No download playlist option in wear os

PlanFreeCountryAustraliaDevice(Ticwatch Pro 3 GPS)Operating System(Wear OS 2.something) My Question or Issue

Visitor

Plan Free Country Australia Device (Ticwatch Pro 3 GPS) Operating System (Wear OS 2.something)   My Question or Issue  

Dian

Spotify Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution Equalizer - en/disable based on connected device?

PlanPremium (family)CountryUnited StatesDeviceGoogle Pixel 3XLOperating SystemAndroid 10, latest build (05-APR-2020) My Question or IssueI use Spotify throughout the day, connecting to/thru many devices - BT speakers/headphones, Echo devices, wired h...

Casual Listener

Plan Premium (family) Country United States Device Google Pixel 3XL Operating System Android 10, latest build (05-APR-2020)   My Question or Issue I use Spotify throughout the day, con...

Kiril

Moderator

2149 Views

2 replies

0 likes

Equalizer
settings
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Superuser Contribution [Android] Bluetooth volume

I think you should be able to control the volume from your phone while connected to another device because you have to control the volume from whatever is playing the music

Visitor

I think you should be able to control the volume from your phone while connected to another device because you have to control the volume from whatever is playing the music

Alex

Spotify Legend

658 Views

1 replies

0 likes

Android
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  • 1 replies
  • 0 likes

Superuser Contribution Google Alarm should respect the PREVIOUS Shuffle setting, not leave it on.

PlanPremiumCountryUSDeviceOnePlus 8T + 5G and a Windows 10 PCOperating SystemAndroid 12/Win10My Question or IssueSame as the title says - using Google Alarm to play a single song or two shouldn't leave Spotify's default Shuffle setting to on across t...

Regular

Plan Premium Country US Device OnePlus 8T + 5G and a Windows 10 PC Operating System Android 12/Win10 My Question or Issue Same as the title says - using Google Alarm to play a single song or...

Dian

Spotify Legend

548 Views

3 replies

0 likes

Shuffle Function
  • 548 Views
  • 3 replies
  • 0 likes

Can't buy individual?

PlanPremium individualCountryDenmarkDevice(Samsung Galaxy A51)Operating System(Android) My Question or IssueWhy Can't I sign up for an individual account no more? Do I really have to pay for 2 accounts?

Visitor

  Plan Premium individual Country Denmark Device (Samsung Galaxy A51) Operating System (Android)   My Question or Issue Why Can't I sign up for an individual account no more...

Taylith

Community Legend

450 Views

2 replies

1 likes

  • 450 Views
  • 2 replies
  • 1 likes

Superuser Contribution Adding songs from one playlist to another sends you to the top of the playlist

I just wanna add one(or more) to another playlist from one i'm already on- the playlist im tranferring from is VERY long, so getting sent to the top after grabbing a song from the bottom is very disorienting and GREATLY irritating. how can i stop thi...

Casual Listener

I just wanna add one(or more) to another playlist from one i'm already on- the playlist im tranferring from is VERY long, so getting sent to the top after grabbing a song from the bottom is very diso...

Yordan

Moderator

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google Cast as nearby device..... everywhere

A friend of mine has a very strange problem. In her connect to a device near you, there is always a Google Cast showing up. First we thought that it was a nearby device but while I was there, it didn't show up in my spotify. Also, she does not own a ...

Newbie

A friend of mine has a very strange problem. In her connect to a device near you, there is always a Google Cast showing up. First we thought that it was a nearby device but while I was there, it didn...

aVoc

Newbie

3888 Views

7 replies

3 likes

  • 3888 Views
  • 7 replies
  • 3 likes

Superuser Contribution Spotify app crashes opening any artist page

Did clean reinstall and it is still hapening. Device: Moto E4 XT1762 Android: 7.1.1 Sotify version: 8.5.77.1043 It happens when opening artist page. Liked and downoad appearing ok. If I try to open artistpge while on offline mode it says "go online a...

Casual Listener

Did clean reinstall and it is still hapening.   Device: Moto E4 XT1762 Android: 7.1.1 Sotify version: 8.5.77.1043 It happens when opening artist page. Liked and downoad appearing ok....

Novy

Moderator

1940 Views

9 replies

1 likes

Android
  • 1940 Views
  • 9 replies
  • 1 likes

Superuser Contribution Spotify connect still streams though my phone, not directly to the receiver

PlanPremiumCountryFranceDeviceBoth recent iOS and androidOperating SystemBoth recent iOS and android My Question or IssueHi, when using Spotify connect with Spotify connect with a compatible receiver - blusound node - the music cuts every few seconds...

Newbie

Plan Premium Country France Device Both recent iOS and android Operating System Both recent iOS and android   My Question or Issue Hi, when using Spotify connect with Spotify connect w...

Alex

Spotify Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Random and unprompted playing of Bo Burnham

Doesn't sound like a huge problem I know, but it's a bit odd. It's only happened twice so far, once on its own and once when I was already listening to music and it cut in with Bo. First time, I woke up, asked the Echo to play expecting it to carry o...

Gig Goer

Doesn't sound like a huge problem I know, but it's a bit odd. It's only happened twice so far, once on its own and once when I was already listening to music and it cut in with Bo. First time, I woke...

austensauce

Visitor

784 Views

2 replies

0 likes

  • 784 Views
  • 2 replies
  • 0 likes

Lawcase against Spotify?

Hi, since Spotify enters our local files WITHOUT PERMISSION since months, I am thinking about talking to my lawyer about it. It's very clear they are doing something illegal, they keep denying it while it happens. Anyone who wants to be involved and ...

Music Fan

Hi, since Spotify enters our local files WITHOUT PERMISSION since months, I am thinking about talking to my lawyer about it. It's very clear they are doing something illegal, they keep denying it whi...

Leen73

Music Fan

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes