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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
My Question or Issue Hi,So I have the problem that sometimes Spotify pauses my music or won't show the song that I'm playing. I know that this question has come up previously. However, the suggested solutions haven't helped me. I've tried to reinstal...
My Question or Issue Hi, So I have the problem that sometimes Spotify pauses my music or won't show the song that I'm playing. I know that this question has come up previously. However, the...
Moderator
638 Views
3 replies
0 likes
Just recently, I am repeatedly getting 'Playback failed' message when using Spotify on my Android Hudl. I then have to 'force stop' the app and then it works again for a few tracks then crashes again. It seems to happen more frequently after the adve...
Just recently, I am repeatedly getting 'Playback failed' message when using Spotify on my Android Hudl. I then have to 'force stop' the app and then it works again for a few tracks then crashes...
Moderator
17483 Views
12 replies
0 likes
PlanoPremiumDispositivoAndroid - Motorola olá, tenho o Spotify instalado no meu celular, porem, quando conecto ele via bluetoth no multimidia do meu carro, a primeira musica toca certinho, depois, quando eu coloco pra trocar de musica (pela multimidi...
Plano Premium Dispositivo Android - Motorola olá, tenho o Spotify instalado no meu celular, porem, quando conecto ele via bluetoth no multimidia do meu carro, a primeira musica toca certi...
Moderator
3638 Views
6 replies
1 likes
Recently I bought a Pure Jongo T2 speaker and suddendly I faced an issue using spotify on my smartphone (HTC one M7) over bluetooth. When I play music using Spotify, the "data flow" ( sent via bluetooth ) has frequent interruptions and consequently t...
Recently I bought a Pure Jongo T2 speaker and suddendly I faced an issue using spotify on my smartphone (HTC one M7) over bluetooth. When I play music using Spotify, the "data flow" ( sent ...
Moderator
1206 Views
2 replies
0 likes
PlanFreeCountryCanadaDeviceGalaxy A5 2017Operating SystemAndroid 8 My Question or IssueWhen i play any song in the news feed it is the wrong oneit seems to happen only there
Plan Free Country Canada Device Galaxy A5 2017 Operating System Android 8 My Question or Issue When i play any song in the news feed it is the wrong one it seems to happen only there
Casual Listener
321 Views
2 replies
0 likes
PlanPremiumDeviceSamsung Galaxy S10Operating SystemAndroid 12Spotify version:8.7.20.1261 My Question or IssueSince the last 2 weeks (seems to coincide with newest version release), my Spotify keeps pausing the songs for no reason, sometimes resuming ...
Plan Premium Device Samsung Galaxy S10 Operating System Android 12 Spotify version: 8.7.20.1261 My Question or Issue Since the last 2 weeks (seems to coincide with newest versio...
Newbie
2028 Views
3 replies
0 likes
PlanFamily PremiumCountryMexicoDeviceOneplus 7T 256GBOperating SystemAndroid 10 My Question or IssueHello When I press the "Import your music" button on the App, it's probably scanning my storage to see if I have anything to import. Thing is, this "s...
Plan Family Premium Country Mexico Device Oneplus 7T 256GB Operating System Android 10 My Question or Issue Hello When I press the "Import your music" button on the App, it'...
Moderator
1599 Views
4 replies
3 likes
PlanFremiumCountryBRAZILDeviceXIAOMI MI A2Operating SystemANDROID 10 My Question or IssueOnce spotify is playing in my background, it stops showing the buttons 'back, pause and forward', I tried to install the latest version to fix it and it didn't w...
Plan Fremium Country BRAZIL Device XIAOMI MI A2 Operating System ANDROID 10 My Question or Issue Once spotify is playing in my background, it stops showing the buttons 'back, pause a...
Regular
15357 Views
28 replies
0 likes
None of the below information is rired. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryHong Kong DeviceAndroidOperating SystemAndroid 12 My Question or Issuehey spotify so i update the app and this happen...
None of the below information is rired. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Hong Kong Device Android Operating System Andr...
Spotify Legend
1971 Views
2 replies
0 likes
My phone used to stay awake when I was using spotify in NY car or motorcycle so I could control the Playlist while driving. Now the screen goes to sleep and I have to wake it back up to change the song or pause it. I try tapping on "Car" in the setti...
My phone used to stay awake when I was using spotify in NY car or motorcycle so I could control the Playlist while driving. Now the screen goes to sleep and I have to wake it back up to change the so...
334 Views
0 replies
0 likes
PlanPremiumCountryUSDeviceSamsung Galaxy S20 UltraOperating SystemAndroid version - 11One UI version - 3.1 My Question or IssueI have been having this issue for a while now. I could be playing a podcast for hours with no issues and then will seemingl...
Plan Premium Country US Device Samsung Galaxy S20 Ultra Operating System Android version - 11 One UI version - 3.1 My Question or Issue I have been having this issue for a while now...
Visitor
2365 Views
6 replies
0 likes
It seems the worst on one playlist. Shuffle will 90% of the time not work. Maybe I can play one song at a time, most often nothing. Sometime a song will play for 10 seconds, then stop. Sometimes the green bars are moving as if the song is playing, bu...
It seems the worst on one playlist. Shuffle will 90% of the time not work. Maybe I can play one song at a time, most often nothing. Sometime a song will play for 10 seconds, then st...
Regular
456 Views
3 replies
0 likes
PlanPremiumCountryUSDevicePixel 6 ProOperating SystemAndroid 12 My Question or IssueOnly recently, not until now, when I connect my earbuds to my phone Spotify starts playing and then I also can't swipe away the notification in the swipe down area. S...
Plan Premium Country US Device Pixel 6 Pro Operating System Android 12 My Question or Issue Only recently, not until now, when I connect my earbuds to my phone Spotify starts playing...
Spotify Legend
471 Views
3 replies
0 likes
Hi, The progress bar/player thing no longer appears in my app I can still play aos, but I've got no wat of seeing what's actually playing, fast forwarding/rewinding and the only way I cam stop it playing is to close the app.It's been going on a while...
Hi, The progress bar/player thing no longer appears in my app I can still play aos, but I've got no wat of seeing what's actually playing, fast forwarding/rewinding and the only way I ...
Regular
1744 Views
7 replies
2 likes
PlanPremiumCountryCanadaDeviceSamsung S20 ultraOperating System My Question or IssueAndroid auto is not functioning anymore. I've tried all the tips I've found and don't seem to be working. I can play music through my phone but don't have the control...
Plan Premium Country Canada Device Samsung S20 ultra Operating System My Question or Issue Android auto is not functioning anymore. I've tried all the tips I've ...
Moderator
678 Views
2 replies
2 likes
PlanPremiumCountry DeviceSamsung Galaxy S21 UltraOperating SystemAndroid My Question or IssueLately my spotify app has been really buggy. It started about a week ago and i've never had any issues like this before. The issue is that once i leave the a...
Plan Premium Country Device Samsung Galaxy S21 Ultra Operating System Android My Question or Issue Lately my spotify app has been really buggy. It started about a week...
Gig Goer
1766 Views
4 replies
3 likes
PlanPremiumCountryIsraelDevice Pixels 6Operating SystemAndroid 12 My IssueOften after idling (i.e. not using Spotify in a while), when playing a track, it will start playing it without launching the controlsIn such case, the only way to stop it from ...
Plan Premium Country Israel Device Pixels 6 Operating System Android 12 My Issue Often after idling (i.e. not using Spotify in a while), when playing a track, it will start pla...
Spotify Star
566 Views
3 replies
0 likes
Hello! This has been an issue for over a year - Music plays from the app, but no song is displayed as playing. This causes multiple issues, because I can not skip nor pause a song. In addition, the music won't stop if I disconnect from bluetooth. I a...
Hello! This has been an issue for over a year - Music plays from the app, but no song is displayed as playing. This causes multiple issues, because I can not skip nor pause a song. In addition, the m...
Spotify Star
1482 Views
5 replies
2 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
1282 Views
3 replies
0 likes
I am using a Samsung Galaxy J7V Android Version 9 for my premium Spotify app. I cleared the cache & data, reinstalled, restarted, and I still don't get the songs to update on the bottom bar. The first song I play will stay there for every song I play...
I am using a Samsung Galaxy J7V Android Version 9 for my premium Spotify app. I cleared the cache & data, reinstalled, restarted, and I still don't get the songs to update on the bottom bar. The ...
Music Fan
5787 Views
27 replies
13 likes
