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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110356 Views

26 replies

3 likes

  • 110356 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222259 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222259 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578888 Views

79 replies

3 likes

  • 578888 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476884 Views

577 replies

40 likes

Account
Free
  • 476884 Views
  • 577 replies
  • 40 likes

Superuser Contribution Spotify not opening

PlanPremiumCountryGermanyDeviceSamsung Galaxy S10eOperating SystemAndroid version: G970FXXUFHVE1 My Question or IssueI tried changing my download storage from internal to the sd card. But then spotify restarted and only stayed on a black loading scre...

Newbie

Plan Premium Country Germany Device Samsung Galaxy S10e Operating System Android version: G970FXXUFHVE1   My Question or Issue I tried changing my download storage from internal to the...

Dian

Spotify Legend

1200 Views

1 replies

0 likes

  • 1200 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution when filtering out played episodes, current is hid as well

PlanPremiumNetherlands DeviceSamsung Galaxy s10Operating SystemAndroid 12 I listen to a podcast with a ton of episodes. When I want to continue I obviously search the episode I was listening to. The problem is that when I hide episodes I already list...

Casual Listener

Plan Premium Netherlands   Device Samsung Galaxy s10 Operating System Android 12   I listen to a podcast with a ton of episodes. When I want to continue I obviously search the epis...

Eni

Moderator

1576 Views

5 replies

0 likes

  • 1576 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify very slow.

Lately the Spotify application runs very slow either to load my library or a playlist, honestly it is becoming somewhat annoying the long and constant waiting times, and apply some adjustments I read in the community. My Smartphone is a Samsung Galax...

Casual Listener

Lately the Spotify application runs very slow either to load my library or a playlist, honestly it is becoming somewhat annoying the long and constant waiting times, and apply some adjustments I read...

Eni

Moderator

4396 Views

9 replies

3 likes

  • 4396 Views
  • 9 replies
  • 3 likes

Solved!!Superuser Contribution Downloaded songs keep undownloading and greyed out

PlanPremiumCountryUnited States DeviceSamsung Galaxy Note 9Operating SystemAndroid 10 So this has been going on for a while. I have a bunch of playlists with songs that I downloaded for offline use. They're all songs from Local Files on my PC. And ev...

Regular

Plan Premium Country United States   Device Samsung Galaxy Note 9 Operating System Android 10   So this has been going on for a while. I have a bunch of playlists with songs that ...

Jeremy

Spotify Legend

5385 Views

4 replies

0 likes

  • 5385 Views
  • 4 replies
  • 0 likes

Spotify goes mad when multiple people on group session controls (not in parallel) the song track

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryIndiaDeviceSamsung Galaxy 9, OnePlus NordOperating System Android My Question or IssueUse case:GET on a group sess...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country India Device Samsung Galaxy 9, OnePlus Nord Operati...

Taylith

Community Legend

384 Views

1 replies

1 likes

  • 384 Views
  • 1 replies
  • 1 likes

Wear OS app doesn´t launch together Android app

PlanPremiumCountryBrazilDevice(Samsung Galaxy S22 Ultra, Samsung Galaxy Watch 4 Classic)Operating System(Android 12, Wear OS 3) My Question or IssueAfter last updates to both apps (Android and Wear OS), Wear OS app does not launch automatically when ...

Newbie

Plan Premium Country Brazil Device (Samsung Galaxy S22 Ultra, Samsung Galaxy Watch 4 Classic) Operating System (Android 12, Wear OS 3)   My Question or Issue After last updates to both...

482 Views

0 replies

0 likes

WearOS
  • 482 Views
  • 0 replies
  • 0 likes

Superuser Contribution Download limit

Impossible to download my playlist`

Visitor

Impossible to download my playlist`

Eni

Moderator

815 Views

1 replies

0 likes

  • 815 Views
  • 1 replies
  • 0 likes

If I click on a song link, the app opens but the song doesn't play

If I click on any song link or a playing session link sent by a friend the app opens but then the song doesn't play and I'm not able to join the session.

Visitor

If I click on any song link or a playing session link sent by a friend the app opens but then the song doesn't play and I'm not able to join the session.

Taylith

Community Legend

2121 Views

1 replies

3 likes

  • 2121 Views
  • 1 replies
  • 3 likes

How can I add an album instead of just single songs at a time if i want to

How can I add the whole album at a time instead of clicking on each song I'm going back-and-forth to the artist

Visitor

How can I add the whole album at a time instead of clicking on each song I'm going back-and-forth to the artist

Taylith

Community Legend

989 Views

1 replies

1 likes

  • 989 Views
  • 1 replies
  • 1 likes

Solved!! Spotify's music doesn't sound when my S8 is locked

PlanPremium DeviceSamsung Galaxy S8Operating SystemAndroid 9 pie My Question or IssueWhen locking my phone, after few seconds spotify's music stops. And when I unlock my phone, it starts immediately. How could I solve this?

Casual Listener

Plan Premium     Device Samsung Galaxy S8 Operating System Android 9 pie   My Question or Issue When locking my phone, after few seconds spotify's music stops. And when I unl...

jamesrobertwebster

Casual Listener

17035 Views

4 replies

5 likes

Android 9
Android Pie
background
music stops
phone locked
Samsung s8
  • 17035 Views
  • 4 replies
  • 5 likes

Solved!!Superuser Contribution Can't view or edit queue on Spotify Android

Plan: FamiliarCountry: Dominican RepublicDevice: Essential Phone Ph-1Operating System: Android 10 My Question or IssueFor some reason I can't see my Spotify Queue on the mobile.Spotify version 8.7.42.943 but before was in the latest beta version and ...

Music Fan

Plan: Familiar Country: Dominican Republic Device: Essential Phone Ph-1 Operating System: Android 10   My Question or Issue For some reason I can't see my Spotify Queue on the mobile....

AndresM

Moderator

3310 Views

5 replies

0 likes

Android
queue
  • 3310 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't join a group session or join a collaborative playlist from invite

I've been able to join Group Listening Sessions or Collaborative Playlists from the invite link on both mobile (Android) and desktop (PC) for a few months now and can't seem to find threads of users having a similar issue.When you click the link to j...

Casual Listener

I've been able to join Group Listening Sessions or Collaborative Playlists from the invite link on both mobile (Android) and desktop (PC) for a few months now and can't seem to find threads of users ...

hoaddptit

Casual Listener

11593 Views

6 replies

0 likes

  • 11593 Views
  • 6 replies
  • 0 likes

Superuser Contribution android auto - spotify - waze - maps

Hello, I have an android 10 radio in the car, using android auto, I put spotify and waze maps at the same time and when speaking the voice of the browser the music turns off and does not come back... I have already done everything, reinstall android ...

Newbie

Hello, I have an android 10 radio in the car, using android auto, I put spotify and waze maps at the same time and when speaking the voice of the browser the music turns off and does not come back......

OscarDC

Moderator

1505 Views

1 replies

0 likes

  • 1505 Views
  • 1 replies
  • 0 likes

Superuser Contribution PC and web players don't see android phone on Wi-Fi, only on mobile.

My phone is invisible and can't see the Windows and web player (i.e. neither one can see the other, while the Windows app and web player can), unless I disconnect it from Wi-Fi and switch to Mobile Data .I've already tried logging out from the PC app...

Casual Listener

My phone is invisible and can't see the Windows and web player (i.e. neither one can see the other, while the Windows app and web player can), unless I disconnect it from Wi-Fi and switch to Mobile D...

AndresM

Moderator

781 Views

3 replies

0 likes

  • 781 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sportify Premium Android switches to random playlist

My Spotify on Android switches to a specific user playlist as soon as I start playing any of my playlists. It is super annoying. What is the issue and how to resolve it? thanks.

Casual Listener

My Spotify on Android switches to a specific user playlist as soon as I start playing any of my playlists. It is super annoying. What is the issue and how to resolve it?   thanks.

AndresM

Moderator

2505 Views

12 replies

0 likes

  • 2505 Views
  • 12 replies
  • 0 likes

Can't play while in call

PlanPremiumCountrySweden DeviceSamsung Galaxy s10+Operating SystemAndroid My Question or IssueWhen someone calls the music stops as usual, but before you could play it again while you're still in a call. Now the playbuttom just turns to pause for a m...

Casual Listener

Plan Premium Country Sweden  Device Samsung Galaxy s10+ Operating System Android   My Question or Issue When someone calls the music stops as usual, but before you could play it a...

anishdwivedikanpur

Visitor

7516 Views

2 replies

2 likes

  • 7516 Views
  • 2 replies
  • 2 likes

Superuser Contribution Spotify notification icon is NOT showing up in the notifications bar.

PlanPremiumCountryCairo, EgyptDeviceXiaomi Note 8Operating SystemMIUI 12.5 *I think* My Question or IssueAs the title says, Spotify icon is not showing in the notifications bar for some reason. I spent around 2 to 3 hours trying to fix it and tried m...

Visitor

Plan Premium Country Cairo, Egypt Device Xiaomi Note 8 Operating System MIUI 12.5 *I think*   My Question or Issue As the title says, Spotify icon is not showing in the not...

Jeremy

Spotify Legend

1314 Views

1 replies

0 likes

  • 1314 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play controls disappear in app

Play controls have disappeared in the app in both standard and car mode. Google Pixel 5 phone running Android 12. Spotify app version 8.7.42.943 Controls reappear when uninstall and re-install app but this keeps happening. Apologies if this is not th...

Visitor

Play controls have disappeared in the app in both standard and car mode.   Google Pixel 5 phone running Android 12.   Spotify app version 8.7.42.943   Controls reappear when unin...

Novy

Moderator

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant accsess spotify on my home wifi

PlanPremiumCountryIndiaDevicesSamsung Galaxy s22 ultra and Windows 10 desktopOperating Systemandroid 12 and windows 10 Since yesterday, I have not able to access Spotify on my Wi-Fi network, I can't open the Spotify website or web player and Spotify ...

Newbie

Plan Premium Country India Devices Samsung Galaxy s22 ultra and Windows 10 desktop Operating System android 12 and windows 10   Since yesterday, I have not able to access Spotify on my ...

Novy

Moderator

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes