Keep getting this error check your internet connection and try again

[New user]

Kindly assist me, when I use a link to direct me to Spotify, I get this error "something went wrong check your internet connection and try again" this is so annoying, even reinstall the app but still

[Jeremy]

Hi there!

Sorry to hear that you're not able to access Spotify. We're here to help 🙂

First we'd like you to head over to this article and follow the troubleshooting steps that's provided in it.

If you're still having issues after that, just reach out to us so we can continue to assist you.

Have a great continued day.

[srgabss]

I managed to solve this!!

(My problem was on the smartphone)

Solution 1: Go into settings and make sure offline mode is enabled. If yes, disable it.

Solution 2: Change the spotify storage location, it can happen that the application is not finding any configuration file in the current location, and when changing, it redoes these files (That's how I solved mine).
Insta: @srgabss