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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27328 Views
  • 59 replies
  • 23 likes
  • 27328 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870183 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870183 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24691 Views
  • 3 replies
  • 0 likes
  • 24691 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify seems to not working for the moment - Android Auto

PlanPremiumCountryFranceDeviceXiaomi Mi A3Operating SystemAndroid 10 My Question or IssueHi everybody, Since few days, when I connect my phone by usb to my car. Spotify doesn't want to work and play any song.It always say me "Spotify ne semble pas fo...

  • Regular
  • Plan Premium Country France Device Xiaomi Mi A3 Operating System Android 10   My Question or Issue Hi everybody,   Since few days, when I connect my phone by usb to my car. Spot...
  • Jeremy
  • Spotify Legend
  • 1319 Views
  • 9 replies
  • 0 likes
  • Androi AUto
  • 1319 Views
  • 9 replies
  • 0 likes

Superuser Contribution [Android][Connect] (Android) Problem with app connecting to internet

About a month ago now, after an update, my Spotify app has since been having connection problems. I pay for premium and have never really had any issues, but now whenever I get on the app it says "no internet connection available." Has problems conne...

  • Visitor
  • About a month ago now, after an update, my Spotify app has since been having connection problems. I pay for premium and have never really had any issues, but now whenever I get on the app it says "no...
  • Jeremy
  • Spotify Legend
  • 402 Views
  • 2 replies
  • 5 likes
  • Android
    Connect
  • 402 Views
  • 2 replies
  • 5 likes

Superuser Contribution Daily mix reset during same week

Since i have passed to premium spotify, my daily mix keep resetting during the same week. If i listen a daily mix today, tomorrow it may change out of the blue the whole playlist.I've tried to observe a pattern but it is impossible. There is no logic...

  • Casual Listener
  • Since i have passed to premium spotify, my daily mix keep resetting during the same week.  If i listen a daily mix today, tomorrow it may change out of the blue the whole playlist. I've tried ...
  • ebon_ibex
  • Gig Goer
  • 4083 Views
  • 6 replies
  • 1 likes
  • 4083 Views
  • 6 replies
  • 1 likes

[Android][Browse] I pay but can't listen to some tracks.

So I look for random stuff sometimes, and also stuff I know. The thing is I pay for Spotify so I should be able to listen to everything but I can't. Some tracks I want to listen to are blacked out and I can't play. Why can't I listen to stuff if I pa...

  • Visitor
  • So I look for random stuff sometimes, and also stuff I know. The thing is I pay for Spotify so I should be able to listen to everything but I can't. Some tracks I want to listen to are blacked out an...
  • 175 Views
  • 0 replies
  • 0 likes
  • Android
    Browse
  • 175 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Android] Sorting out downloaded still shows everything in folders

PlanPremiumCountryUSDeviceOnePlus7Operating SystemAndroid 11 My Question or IssueWith the "new" look of the library I can still in my folders see all playlists even though I clicked the "downloaded" sorting option.

  • Newbie
  • Plan Premium Country US Device OnePlus7 Operating System Android 11   My Question or Issue With the "new" look of the library I can still in my folders see all playlists even though I ...
  • CarlosE
  • Moderator
  • 395 Views
  • 2 replies
  • 0 likes
  • downloaded
    Playlists
    sorting
    Sorting Options
  • 395 Views
  • 2 replies
  • 0 likes

Superuser Contribution Font Size increase on Android Car

PlanPremiumCountryUSADeviceAndroid Car HeadOperating SystemAndroid 10 My Question or IssueHow can I increase font size on Spotify Android? It is so small, literally unreadable. There is plenty of space onscreen, why everything is SO SMALL?

  • Gig Goer
  • Plan Premium Country USA Device Android Car Head Operating System Android 10   My Question or Issue How can I increase font size on Spotify Android? It is so small, literally unreadabl...
  • Novy
  • Moderator
  • 532 Views
  • 1 replies
  • 0 likes
  • 532 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps pausing every 30-60 seconds on Android

PlanFreeCountryUnited States DeviceSamsung S10+Operating SystemAndroid 9 My Question or IssueWhen I use the power button to turn my screen off, my music will randomly pause after 60 seconds or so. I checked settings and I have it so that Spotify is n...

  • Casual Listener
  • Plan Free Country United States   Device Samsung S10+ Operating System Android 9   My Question or Issue When I use the power button to turn my screen off, my music will randomly ...
  • Novy
  • Moderator
  • 34473 Views
  • 17 replies
  • 17 likes
  • 34473 Views
  • 17 replies
  • 17 likes

Superuser Contribution Media keys not working in Android 10/11

PlanPremiumCountryCanadaDeviceSamsung S9Operating SystemAndroid 10/Android 11 My Question or IssueI was on Android 10 and started having issues lately where if I ask Google Assistant to play music on Spotify, the Media keys (play, pause, skip) for Sp...

  • Music Fan
  •   Plan Premium Country Canada Device Samsung S9 Operating System Android 10/Android 11   My Question or Issue I was on Android 10 and started having issues lately where if I ask ...
  • Jeremy
  • Spotify Legend
  • 2836 Views
  • 13 replies
  • 0 likes
  • 2836 Views
  • 13 replies
  • 0 likes

Superuser Contribution Song title wont change

PlanStudent PremiumCountryUkDeviceSamsung galaxy s20+Samsung galaxy watch activeOperating SystemAndroid G986BXXS8DUE4Spotify 8.6.34.749 My Question or IssueThe song title will freeze, i can use all the buttons and and it responds but the song name an...

  • Casual Listener
  • Plan Student Premium Country Uk Device Samsung galaxy s20+ Samsung galaxy watch active Operating System Android G986BXXS8DUE4 Spotify 8.6.34.749    My Question or Issue The song...
  • Jeremy
  • Spotify Legend
  • 911 Views
  • 7 replies
  • 0 likes
  • 911 Views
  • 7 replies
  • 0 likes

[Android][Connect] App en android

Recién adquirí un equipo Xiaomi Redmi Note 10S y al buscar descargar esta app me indica que no es compatible con este dispositivo, como hago para poder continuar disfrutando de mi playlists? Gracias de antemano por su ayuda.

  • Visitor
  • Recién adquirí un equipo Xiaomi Redmi Note 10S y al buscar descargar esta app me indica que no es compatible con este dispositivo, como hago para poder continuar disfrutando de mi playlists? Gracias ...
  • 188 Views
  • 0 replies
  • 0 likes
  • 188 Views
  • 0 replies
  • 0 likes

Superuser Contribution Conflict with Spotify and Android Auto/Google Assistant

Realized that the following issue I have been having is actually only happening when I am streaming music with Spotify through Android Auto. When Spotify is playing, my Google Assistant often does not work properly. Examples: assistant voice sounds v...

  • Visitor
  • Realized that the following issue I have been having is actually only happening when I am streaming music with Spotify through Android Auto. When Spotify is playing, my Google Assistant often does no...
  • Jeremy
  • Spotify Legend
  • 925 Views
  • 1 replies
  • 0 likes
  • 925 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android app glitch?

PlanPremiumCountry DeviceSamsung Galaxy 9Operating System Android My Question or Issue can you sort out your categorization please? Far too many songs attributed to the wrong artist ruining my playlists.Given you've got access to the labels etc, I'm ...

  • Casual Listener
  •   Plan Premium Country     Device Samsung Galaxy 9 Operating System  Android    My Question or Issue  can you sort out your categorization please? Far t...
  • 31co2cjxk7ybj5s
  • Visitor
  • 404 Views
  • 4 replies
  • 0 likes
  • 404 Views
  • 4 replies
  • 0 likes

Superuser Contribution can't play albums when offline

PlanPremiumCountryUKDevicePixel 5Operating SystemAndroid 11 My Question or IssueI have recently changed from ios to android . I have noticed an issue when offline trying to play albums where it will just hang and just show a blank screen when trying ...

  • Composer
  • Plan Premium Country UK Device Pixel 5 Operating System Android 11   My Question or Issue I have recently changed from ios to android .  I have noticed an issue when offline tryin...
  • d_p_4
  • Composer
  • 406 Views
  • 4 replies
  • 0 likes
  • 406 Views
  • 4 replies
  • 0 likes

Superuser Contribution New podcast episodes not appearing on show page and don't play on Android

PlanPremiumCountryUSDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueStarting last week, new podcast episodes are no longer appearing on their show's page, and when you get to that episode's page by searching for it, the episod...

  • Regular
  •   Plan Premium Country US Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue Starting last week, new podcast episodes are no longer appearing on their ...
  • cihenneberger29
  • Regular
  • 3509 Views
  • 6 replies
  • 0 likes
  • Android
  • 3509 Views
  • 6 replies
  • 0 likes

Superuser Contribution "Sorry, the music stopped since your spotify account is being used on another device"

Only one user (myself) on a premium account from USA. Spotify IOS app with Chromecast to Nest Mini (Google Home). Crome casting a podcast I get the message: "Sorry, the music stopped since your spotify account is being used on another device". Tell m...

  • Newbie
  • Only one user (myself) on a premium account from USA. Spotify IOS app with Chromecast to Nest Mini (Google Home). Crome casting a podcast I get the message: "Sorry, the music stopped since your spoti...
  • Eni
  • Moderator
  • 929 Views
  • 1 replies
  • 0 likes
  • 929 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast no longer Skip 15 Seconds in vehicle

PlanPremiumCountryUSDeviceNokia 6.1Operating SystemAndroid My Question or IssueNot sure if this is the right place. I have a 2015 Silverado, and I've always been able to use the forward and back track selection on my steering wheel in podcasts which ...

  • Casual Listener
  • Plan Premium Country US Device Nokia 6.1 Operating System Android   My Question or Issue Not sure if this is the right place. I have a 2015 Silverado, and I've always been able to use ...
  • Ver
  • Spotify Legend
  • 4223 Views
  • 13 replies
  • 8 likes
  • 4223 Views
  • 13 replies
  • 8 likes

Superuser Contribution Currently playing song not showing

PlanPremiumCountryHungaryDeviceSamsung Galaxy A32, but also tried a galaxy j6+Operating SystemAndroid 11 My Question or IssueMy Spotify won't show the currently playing song on Android no matter what I do. I turned off battery optimization completely...

  • Casual Listener
  •  Plan Premium Country Hungary Device Samsung Galaxy A32, but also tried a galaxy j6+ Operating System Android 11   My Question or Issue My Spotify won't show the currently playin...
  • Alex
  • Spotify Legend
  • 374 Views
  • 1 replies
  • 0 likes
  • bluetooth
    playback
  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle is on for each playlist

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADeviceAndroid/Samsung Galaxy 10Operating SystemAndroid Oreo My Question or IssueAll custom playlists shuffle. I...

  • Regular
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device Android/Samsung Galaxy 10 Operating Syst...
  • Alex
  • Spotify Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Superuser Contribution Only You story not showing up

PlanPremiumCountryUSDeviceLG Stylo 6Operating SystemAndroid 10 My Question or IssueWhen I search for Only You, it shows me mixes and playlists that match my listening, but there is no slideshow anywhere. I've read the requirements and I am completely...

  • Casual Listener
  •   Plan Premium Country US Device LG Stylo 6 Operating System Android 10   My Question or Issue When I search for Only You, it shows me mixes and playlists that match my listening...
  • Eni
  • Moderator
  • 890 Views
  • 3 replies
  • 0 likes
  • only you
  • 890 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Android 10 - App unresponsive since last update

PlanPremiumCountryUKDeviceSamsung Galaxy S9Operating SystemAndroid 10My Question or IssueSince the last update, the app is virtually unusable. It takes over a minute to load (sometimes not loading at all), doesn't display artists or content, takes up...

  • Casual Listener
  • Plan Premium Country UK Device Samsung Galaxy S9 Operating System Android 10 My Question or Issue Since the last update, the app is virtually unusable. It takes over a minute to load (someti...
  • Jeremy
  • Spotify Legend
  • 506 Views
  • 8 replies
  • 0 likes
  • 506 Views
  • 8 replies
  • 0 likes