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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

396333 Views

546 replies

35 likes

Account
Free
  • 396333 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8464 Views

0 replies

7 likes

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Superuser Contribution Playing an album defaults to shuffle constantly

PremiumUSAGalaxy S10+Android 12My Question or IssueNear every time I open the Spotify app on my phone and select the first track on an album/playlist or anything else, it will not play in order. I look at the track, and sure enough, shuffle has been ...

Casual Listener

Premium USA Galaxy S10+ Android 12 My Question or Issue Near every time I open the Spotify app on my phone and select the first track on an album/playlist or anything else, it will not play in o...

Eni

Moderator

770 Views

3 replies

1 likes

  • 770 Views
  • 3 replies
  • 1 likes

Superuser Contribution New features gone

PlanPremiumCountryEcuadorDevicePixel 4Operating SystemAndroid 12 My Question or IssueI had new features like swipe to queue, playlist enhacement, pull down on my liked songs to search (now I have to touch the dots at the corner of the screen to then ...

Casual Listener

Plan Premium Country Ecuador Device Pixel 4 Operating System Android 12   My Question or Issue I had new features like swipe to queue, playlist enhacement, pull down on my liked songs ...

AndresM

Moderator

1086 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution SOME songs not downloading

PlanPremiumCountryIreland DeviceSony Xperia X compactOperating SystemAndroid Oreo My Question or IssueOnly some songs will not download. WiFi is on and plenty of free storage space on the phone. See screenshot

Casual Listener

Plan Premium Country Ireland  Device Sony Xperia X compact Operating System Android Oreo   My Question or Issue Only some songs will not download.  WiFi is on and plent...

Yordan

Moderator

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on Android will not see my Blutooth (OontZ)

PlanPremiumCountryUSADeviceSamsung Galaxy A51Operating SystemAndroid Version 12? My Question or IssueSo - everything was working fine for like 2+ years? I have an OontZ Angle 3XL ID speaker. Galaxy A51 phone. Pay for spotify and should have most upda...

Newbie

  Plan Premium Country USA Device Samsung Galaxy A51 Operating System Android Version 12?   My Question or Issue So - everything was working fine for like 2+ years? I have an Oon...

Yordan

Moderator

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
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Superuser Contribution Songs randomly playing

PlanPremiumCountryUSDeviceSamsung S22+Operating SystemAndroid My Question or IssueSpotify randomly plays all of the time. Even when the app is not opened. Especially when other applications are opened.

Casual Listener

Plan Premium Country US Device Samsung S22+ Operating System Android   My Question or Issue Spotify randomly plays all of the time. Even when the app is not opened. Especially when oth...

Dian

Spotify Legend

1418 Views

11 replies

0 likes

  • 1418 Views
  • 11 replies
  • 0 likes

Superuser Contribution Why do songs I'm my Playlist that I create keep showing up in the up next section??? And how do fix

I have this problem on my android Samsung phone, which is a 5g device. Where when I shuffle my Playlist that I create on spotify reshuffles the songs I have previously played, I know this because whenever I check the up next section the same songs sh...

Casual Listener

I have this problem on my android Samsung phone, which is a 5g device. Where when I shuffle my Playlist that I create on spotify reshuffles the songs I have previously played, I know this because whe...

Alex

Spotify Legend

286 Views

1 replies

0 likes

  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hidden song in Blend can't be unmasked and won't dissapear after weeks

PlanPremiumCountryFrance DeviceGalaxy S20 FROperating SystemAndroid 12 My Question or IssueA person special to me created a Blend for her and me, since the beginning there was this stupid song that I only had listened to twice, I hid it thinking it w...

Newbie

 Plan Premium Country France   Device Galaxy S20 FR Operating System Android 12   My Question or Issue A person special to me created a Blend for her and me, since the begin...

Kiril

Moderator

1520 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution UI freezes after clicking play/skip button

PlanPremiumCountryCzech RepublicDeviceRealme 8 ProOperating SystemAndroid 12 (Realme UI 3.0) My Question or IssueEvery time I start playing song or skipping song, all UI freezes for a few seconds. I can't push down the notification bar, scroll throug...

Newbie

Plan Premium Country Czech Republic Device Realme 8 Pro Operating System Android 12 (Realme UI 3.0)   My Question or Issue Every time I start playing song or skipping song, all UI free...

Dian

Spotify Legend

1226 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Local File mp3s disappearing/not showing up?

PlanPremiumCountryUnited StatesDeviceSamsung S9Operating SystemAndroid 10 My Question or IssueHey so, recently downloaded/added MP3’s are not showing up on Spotify, and I have to manually hit them in my files to have them appear on Spotify but it’s n...

Newbie

  Plan Premium Country United States Device Samsung S9 Operating System Android 10   My Question or Issue Hey so, recently downloaded/added MP3’s are not showing up on Spotify, a...

Vasil

Moderator

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
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Solved!!Superuser Contribution current playing song disappears from bottom of screen and settings drop down

Heya, having some trouble with spotify, Hope someone can help, details are below.Thanks Aimee Please describe the problem:When listening to music (either downloaded or streaming) on my Galaxy S2, the current playing track section at the bottom of the...

Roadie

Heya, having some trouble with spotify, Hope someone can help, details are below. Thanks Aimee   Please describe the problem: When listening to music (either downloaded or streaming) on ...

jerrawa

Roadie

23683 Views

16 replies

1 likes

  • 23683 Views
  • 16 replies
  • 1 likes

Not being able to delete downloaded playlists from Wear OS

Plan: PremiumCountry: BrazilDevice: Samsung Galaxy Watch 4 ClassicOS: Wear OS 3.2 Hi, I'm trying to delete some playlists that I downloaded some time ago by using the "Remove from Watch" option but it's not working. I saw some posts suggesting to rem...

Visitor

Plan: Premium Country: Brazil Device: Samsung Galaxy Watch 4 Classic OS: Wear OS 3.2   Hi,   I'm trying to delete some playlists that I downloaded some time ago by using the "Remove ...

435 Views

0 replies

0 likes

  • 435 Views
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Superuser Contribution Wrong spelling in german translation

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7Operating SystemAndroid 10 My Question or IssueThe artists tab on the Library page seems to be translated incorrectly to german. "Artists" translates to "Künstler" in German, while the Spotify app on my...

Newbie

Plan Premium Country Germany Device Samsung Galaxy S7 Operating System Android 10   My Question or Issue The artists tab on the Library page seems to be translated incorrectly to germa...

CarlosE

Spotify Legend

703 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution How to stop podcasts from rewinding a couple minutes when un-paused?

Spotify premiumUSASamsung galaxy s7 Sometimes when I pause spotify, and then resume playback, it skips back 1-2 minutes. It happens mostly with podcasts, but also with music. It's not every single time, but it does occur frequently. It's very irritat...

Visitor

Spotify premium USA Samsung galaxy s7   Sometimes when I pause spotify, and then resume playback, it skips back 1-2 minutes. It happens mostly with podcasts, but also with music. It's not ev...

CarlosE

Spotify Legend

4945 Views

3 replies

3 likes

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  • 3 replies
  • 3 likes

Superuser Contribution Spotify Kids - Amazon App Store

PlanSpotify FamilyCountryUnited KingdomDevice(Amazon Fire) My Question or IssueHi, The new Spotify kids app isn't available on the Amazon App Store, are there any plans to add it? Thanks,Callum

Newbie

Plan Spotify Family Country United Kingdom Device (Amazon Fire)   My Question or Issue Hi,   The new Spotify kids app isn't available on the Amazon App Store, are there any plans ...

Lisadwbb

Casual Listener

5769 Views

6 replies

25 likes

  • 5769 Views
  • 6 replies
  • 25 likes

Re: Now Playing bar missing on Android

I am having a problem when listening to Spotify on my phone: quite often the app seems to lock up and I cannot pause or stop playing the content, even if I get a call. I have to restart my phone to get the Spotify content to stop playing! The normal ...

Regular

I am having a problem when listening to Spotify on my phone: quite often the app seems to lock up and I cannot pause or stop playing the content, even if I get a call. I have to restart my phone to g...

890 Views

0 replies

1 likes

  • 890 Views
  • 0 replies
  • 1 likes

[Android][Playlists] playlist Auto changes mid playlist, autoplay off

I have a Playlist that is 8+ hours of songs, I have my Playlist set so it should start over when the end is reached. Also have auto play turned off. After a certain number of tracks play from my Playlist, the app automatically switches to another ran...

Visitor

I have a Playlist that is 8+ hours of songs, I have my Playlist set so it should start over when the end is reached. Also have auto play turned off. After a certain number of tracks play from my Play...

Amay

Spotify Star

652 Views

1 replies

0 likes

Android
Playlists
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Superuser Contribution The Bell 🔔 Notification no longer loads and says "Something Went Wrong, Have Another Go". Help me

PlanPremiumCountryKenyaDeviceRedmi 9C Operating SystemAndroid Oreo My Question or IssueMy bell Notification no longer loads up the latest podcasts and music I've subscribed to. It asks me to keep reloading but never brings the podcasts on. Help me ou...

Regular

Plan Premium Country Kenya Device Redmi 9C  Operating System Android Oreo   My Question or Issue My bell 🔔 Notification no longer loads up the latest podcasts and music I've...

Nderish

Regular

788 Views

6 replies

1 likes

  • 788 Views
  • 6 replies
  • 1 likes

Superuser Contribution Local Files don't appear in Android app

I have enabled Local Files in the settings of the app, but when going into the Local Files "playlist" in My Library, nothing shows up even though I have multiple tracks stores on my phone.

Casual Listener

I have enabled Local Files in the settings of the app, but when going into the Local Files "playlist" in My Library, nothing shows up even though I have multiple tracks stores on my phone.

Dian

Spotify Legend

538 Views

3 replies

0 likes

  • 538 Views
  • 3 replies
  • 0 likes