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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209183 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209183 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558194 Views

78 replies

3 likes

  • 558194 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461617 Views

575 replies

39 likes

Account
Free
  • 461617 Views
  • 575 replies
  • 39 likes

Wear OS app doesn´t launch together Android app

PlanPremiumCountryBrazilDevice(Samsung Galaxy S22 Ultra, Samsung Galaxy Watch 4 Classic)Operating System(Android 12, Wear OS 3) My Question or IssueAfter last updates to both apps (Android and Wear OS), Wear OS app does not launch automatically when ...

Newbie

Plan Premium Country Brazil Device (Samsung Galaxy S22 Ultra, Samsung Galaxy Watch 4 Classic) Operating System (Android 12, Wear OS 3)   My Question or Issue After last updates to both...

467 Views

0 replies

0 likes

WearOS
  • 467 Views
  • 0 replies
  • 0 likes

Superuser Contribution Download limit

Impossible to download my playlist`

Visitor

Impossible to download my playlist`

Eni

Moderator

780 Views

1 replies

0 likes

  • 780 Views
  • 1 replies
  • 0 likes

If I click on a song link, the app opens but the song doesn't play

If I click on any song link or a playing session link sent by a friend the app opens but then the song doesn't play and I'm not able to join the session.

Visitor

If I click on any song link or a playing session link sent by a friend the app opens but then the song doesn't play and I'm not able to join the session.

Taylith

Community Legend

2088 Views

1 replies

3 likes

  • 2088 Views
  • 1 replies
  • 3 likes

How can I add an album instead of just single songs at a time if i want to

How can I add the whole album at a time instead of clicking on each song I'm going back-and-forth to the artist

Visitor

How can I add the whole album at a time instead of clicking on each song I'm going back-and-forth to the artist

Taylith

Community Legend

974 Views

1 replies

1 likes

  • 974 Views
  • 1 replies
  • 1 likes

Solved!! Spotify's music doesn't sound when my S8 is locked

PlanPremium DeviceSamsung Galaxy S8Operating SystemAndroid 9 pie My Question or IssueWhen locking my phone, after few seconds spotify's music stops. And when I unlock my phone, it starts immediately. How could I solve this?

Casual Listener

Plan Premium     Device Samsung Galaxy S8 Operating System Android 9 pie   My Question or Issue When locking my phone, after few seconds spotify's music stops. And when I unl...

jamesrobertwebster

Casual Listener

17010 Views

4 replies

5 likes

Android 9
Android Pie
background
music stops
phone locked
Samsung s8
  • 17010 Views
  • 4 replies
  • 5 likes

Solved!!Superuser Contribution Can't view or edit queue on Spotify Android

Plan: FamiliarCountry: Dominican RepublicDevice: Essential Phone Ph-1Operating System: Android 10 My Question or IssueFor some reason I can't see my Spotify Queue on the mobile.Spotify version 8.7.42.943 but before was in the latest beta version and ...

Music Fan

Plan: Familiar Country: Dominican Republic Device: Essential Phone Ph-1 Operating System: Android 10   My Question or Issue For some reason I can't see my Spotify Queue on the mobile....

AndresM

Moderator

3230 Views

5 replies

0 likes

Android
queue
  • 3230 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't join a group session or join a collaborative playlist from invite

I've been able to join Group Listening Sessions or Collaborative Playlists from the invite link on both mobile (Android) and desktop (PC) for a few months now and can't seem to find threads of users having a similar issue.When you click the link to j...

Casual Listener

I've been able to join Group Listening Sessions or Collaborative Playlists from the invite link on both mobile (Android) and desktop (PC) for a few months now and can't seem to find threads of users ...

hoaddptit

Casual Listener

11330 Views

6 replies

0 likes

  • 11330 Views
  • 6 replies
  • 0 likes

Superuser Contribution android auto - spotify - waze - maps

Hello, I have an android 10 radio in the car, using android auto, I put spotify and waze maps at the same time and when speaking the voice of the browser the music turns off and does not come back... I have already done everything, reinstall android ...

Newbie

Hello, I have an android 10 radio in the car, using android auto, I put spotify and waze maps at the same time and when speaking the voice of the browser the music turns off and does not come back......

OscarDC

Moderator

1467 Views

1 replies

0 likes

  • 1467 Views
  • 1 replies
  • 0 likes

Superuser Contribution PC and web players don't see android phone on Wi-Fi, only on mobile.

My phone is invisible and can't see the Windows and web player (i.e. neither one can see the other, while the Windows app and web player can), unless I disconnect it from Wi-Fi and switch to Mobile Data .I've already tried logging out from the PC app...

Casual Listener

My phone is invisible and can't see the Windows and web player (i.e. neither one can see the other, while the Windows app and web player can), unless I disconnect it from Wi-Fi and switch to Mobile D...

AndresM

Moderator

755 Views

3 replies

0 likes

  • 755 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sportify Premium Android switches to random playlist

My Spotify on Android switches to a specific user playlist as soon as I start playing any of my playlists. It is super annoying. What is the issue and how to resolve it? thanks.

Casual Listener

My Spotify on Android switches to a specific user playlist as soon as I start playing any of my playlists. It is super annoying. What is the issue and how to resolve it?   thanks.

AndresM

Moderator

2441 Views

12 replies

0 likes

  • 2441 Views
  • 12 replies
  • 0 likes

Can't play while in call

PlanPremiumCountrySweden DeviceSamsung Galaxy s10+Operating SystemAndroid My Question or IssueWhen someone calls the music stops as usual, but before you could play it again while you're still in a call. Now the playbuttom just turns to pause for a m...

Casual Listener

Plan Premium Country Sweden  Device Samsung Galaxy s10+ Operating System Android   My Question or Issue When someone calls the music stops as usual, but before you could play it a...

anishdwivedikanpur

Visitor

7489 Views

2 replies

2 likes

  • 7489 Views
  • 2 replies
  • 2 likes

Superuser Contribution Spotify notification icon is NOT showing up in the notifications bar.

PlanPremiumCountryCairo, EgyptDeviceXiaomi Note 8Operating SystemMIUI 12.5 *I think* My Question or IssueAs the title says, Spotify icon is not showing in the notifications bar for some reason. I spent around 2 to 3 hours trying to fix it and tried m...

Visitor

Plan Premium Country Cairo, Egypt Device Xiaomi Note 8 Operating System MIUI 12.5 *I think*   My Question or Issue As the title says, Spotify icon is not showing in the not...

Jeremy

Spotify Legend

1293 Views

1 replies

0 likes

  • 1293 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play controls disappear in app

Play controls have disappeared in the app in both standard and car mode. Google Pixel 5 phone running Android 12. Spotify app version 8.7.42.943 Controls reappear when uninstall and re-install app but this keeps happening. Apologies if this is not th...

Visitor

Play controls have disappeared in the app in both standard and car mode.   Google Pixel 5 phone running Android 12.   Spotify app version 8.7.42.943   Controls reappear when unin...

Novy

Moderator

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant accsess spotify on my home wifi

PlanPremiumCountryIndiaDevicesSamsung Galaxy s22 ultra and Windows 10 desktopOperating Systemandroid 12 and windows 10 Since yesterday, I have not able to access Spotify on my Wi-Fi network, I can't open the Spotify website or web player and Spotify ...

Newbie

Plan Premium Country India Devices Samsung Galaxy s22 ultra and Windows 10 desktop Operating System android 12 and windows 10   Since yesterday, I have not able to access Spotify on my ...

Novy

Moderator

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Superuser Contribution new episodes

PlanPremiumCountryHungaryDevice(PC, S21 Ultra)Operating System(iOS 10, Android Oreo, Windows 10,etc.) Hi. My phone application doesn't show me the new episodes of my following podcasts, my desktop app showing them. What is the problem?

Visitor

Plan Premium Country Hungary Device (PC, S21 Ultra) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   Hi. My phone application doesn't show me the new episodes of my follo...

Kiril

Moderator

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution recently played albums go to the bottom instead of staying at the top

i sort the albums in my library by recently played but lately id find that that some recently played albums have randomly gone to the bottom of the list my only option is to pin them to the top i can's un instal or clear the data because i have like ...

Casual Listener

i sort the albums in my library by recently played but lately id find that that some recently played albums have randomly gone to the bottom of the list my only option is to pin them to the top i ...

Jeremy

Spotify Legend

1123 Views

7 replies

0 likes

  • 1123 Views
  • 7 replies
  • 0 likes

Superuser Contribution spotify (mobile) not playing any music but works on spotify lite

when clicking unto a playlist it says "this playlist empty" even on global playlist it also says that and all of my playlist are not showing in the spotify tried to do vpn and changes network it's still not working can't even connect on it using comp...

Newbie

when clicking unto a playlist it says "this playlist empty" even on global playlist it also says that and all of my playlist are not showing in the spotify tried to do vpn and changes network it's st...

Jeremy

Spotify Legend

585 Views

1 replies

0 likes

  • 585 Views
  • 1 replies
  • 0 likes

Superuser Contribution music wont download

i had playlists downloaded but then i noticed that the new songs are not getting downladed. i have enough storage and when i start the download nothing is getting downloaded. i did anything what people said online but notting worked

Visitor

i had playlists downloaded but then i noticed that the new songs are not getting downladed. i have enough storage and when i start the download nothing is getting downloaded. i did anything what peop...

Dian

Spotify Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes