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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

392313 Views

545 replies

35 likes

Account
Free
  • 392313 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8256 Views

0 replies

7 likes

  • 8256 Views
  • 0 replies
  • 7 likes

Superuser Contribution Browsing "Gaming" category

PlanPremiumCountrySwedenDeviceSamsung Galaxy S9+Operating SystemAndroid 10 My Question or IssueI can't browse the gaming category anymore. There's a total of four albums, five podcasts and several playlists when I navigate to the category via the sea...

Regular

Plan Premium Country Sweden Device Samsung Galaxy S9+ Operating System Android 10   My Question or Issue I can't browse the gaming category anymore. There's a total of four albums, fiv...

djannih

Regular

1025 Views

7 replies

0 likes

  • 1025 Views
  • 7 replies
  • 0 likes

Music Shuts Off Randomly When Driving

PlanPremium family planCountryCanadaDeviceGoogle Pixel 4XLOperating SystemAndroid 12Car - 2013 Ford Explorer XLTMy Question or IssueOnly happens when I'm driving..When I'm listening to music on my Spotify app via Bluetooth in my car my song with paus...

Casual Listener

  Plan Premium family plan Country Canada Device Google Pixel 4XL Operating System Android 12 Car - 2013 Ford Explorer XLT My Question or Issue Only happens when I'm driving.. When I...

Mellisa8747

Casual Listener

1172 Views

2 replies

0 likes

  • 1172 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Explicit content in "Behind the Lyrics", please allow us to turn this feature off

I let my child use spotify on an android device, it's on a family plan and is set to not allow explicit content, yet the "Behind the Lyrics" section can be riddled with f-words. This is unacceptable!

Casual Listener

I let my child use spotify on an android device, it's on a family plan and is set to not allow explicit content, yet the "Behind the Lyrics"  section can be riddled with f-words.  This is u...

Eni

Moderator

1055 Views

3 replies

3 likes

explicit lyrics content
  • 1055 Views
  • 3 replies
  • 3 likes

Superuser Contribution Playing ALL Podcasts from oldest-newest

PlanPremiumCountry AmericaDeviceGalaxy S8My Question or Issue When I go to podcasts, I can see all new episodes and play the most recent release. It will play the new episode of Podcast X, then Podcast Y, then Podcast Z. I just got into podcasts, and...

Newbie

  Plan Premium Country  America Device Galaxy S8 My Question or Issue   When I go to podcasts, I can see all new episodes and play the most recent release. It will play the ne...

Alex

Spotify Legend

3912 Views

6 replies

17 likes

order
Podcasts
  • 3912 Views
  • 6 replies
  • 17 likes

Superuser Contribution I am unable to play some songs

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Jeremy

Spotify Legend

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant get someone to give me my playlist. I had a wonderful person help me on sunday but anymore. Its

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueNo one will chat so i can tell them it the info that. Will help find my songs

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue No one ...

Jeremy

Spotify Legend

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

Can't play any song by certain artist

PlanFree/Premium - eitherCountryUKDeviceGalaxy S20 and WindowsOperating SystemAndroid, Windows 10/11 My Question or IssueThis issue has been going on for a very long time - a few years now. I've only now decided to bring it up as a problem because I ...

Casual Listener

Plan Free/Premium - either Country UK Device Galaxy S20 and Windows Operating System Android, Windows 10/11   My Question or Issue This issue has been going on for a very long time - a...

jesuschris111

Casual Listener

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Developer] Never automatically begin playback of music.

Spotify automatically begins playback of music when connecting to bluetooth devices.Spotify automatically begins playback of music when connecting to bluetooth after a short delay, even when other apps are actively using the audio output.Spotify auto...

Newbie

Spotify automatically begins playback of music when connecting to bluetooth devices. Spotify automatically begins playback of music when connecting to bluetooth after a short delay, even when othe...

OscarDC

Moderator

416 Views

1 replies

0 likes

Android
Developer
  • 416 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app keeps crashing whenever connected to bluetooth earbuds (Jabra Elite 3)

PlanPremiumCountryMalaysiaDeviceOppo Reno 5 (5G)Operating SystemAndroid ColorOS 12 My Question or IssueHello everyone! I'm going through a big issue at the moment with my spotify application. For more context, previously when I use my bluetooth earbu...

Casual Listener

Plan Premium Country Malaysia Device Oppo Reno 5 (5G) Operating System Android ColorOS 12   My Question or Issue Hello everyone! I'm going through a big issue at the moment with my spo...

OscarDC

Moderator

22334 Views

51 replies

6 likes

Android
Bluetooth headphones
  • 22334 Views
  • 51 replies
  • 6 likes

Superuser Contribution "Lyrics" not available for any song in my account

PlanPremiumCountryIndiaDeviceOnePlus 6Operating SystemAndroid 11 My Question or IssueI'm not able to see the "Lyrics" for any song in my account. I'm using a Spotify Premium Family, I've tried clearing the cache/data and also re-installed it multiple...

Casual Listener

Plan Premium Country India Device OnePlus 6 Operating System Android 11   My Question or Issue I'm not able to see the "Lyrics" for any song in my account. I'm using a Spotify Premium ...

Yordan

Moderator

615 Views

3 replies

0 likes

  • 615 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sick of Spotify playing ads at the start of podcasts

PlanPremiumCountryIrelandDeviceOnePlus 8TOperating SystemAndroid 12 My Question or IssueAs a Premium CUSTOMER, I'm SICK of Spotify inserting ads at the beginning of Podcasts I subscribe to. Even WORSE, they are always FOREIGN LANGUAGE ads.... NB They...

Music Fan

Plan Premium Country Ireland Device OnePlus 8T Operating System Android 12   My Question or Issue As a Premium CUSTOMER, I'm SICK of Spotify inserting ads at the beginning of Podcasts ...

scolu

Music Fan

1026 Views

6 replies

0 likes

Ads-premium accounts
podcast
  • 1026 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Issue with spotify app, not able to play music, does not load anything

PlanPremiumCountryUruguayDeviceXiaomi Redmi Note 10Operating SystemMIUI Global 12.5.3, Android version 11 RKQ1.201022.002, Spotify version 8.6.64.1081, latest version available for everything My Question or IssueHello guys, I'm in need of some help h...

Casual Listener

Plan Premium Country Uruguay Device Xiaomi Redmi Note 10 Operating System MIUI Global 12.5.3, Android version 11 RKQ1.201022.002, Spotify version 8.6.64.1081, latest version available for ever...

Yordan

Moderator

12269 Views

7 replies

0 likes

  • 12269 Views
  • 7 replies
  • 0 likes

Superuser Contribution [DISCUSSION] My ISP blocking Spotify on only Android!

PlanPremiumCountryIndiaDevice(Xiaomi Mi 11X Pro)Operating System(Android 12) My Question or IssueSo, when i open Spotify on Android 12 in my case, I get a bottom banner of No Internet Connection Available, but still songs do plays and can search for ...

Newbie

Plan Premium Country India Device (Xiaomi Mi 11X Pro) Operating System (Android 12)   My Question or Issue So, when i open Spotify on Android 12 in my case, I get a bottom banner of No...

OscarDC

Moderator

947 Views

3 replies

0 likes

  • 947 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Add Album to Playlist" has disappeared.

PlanPremiumCountryUnited StatesDevice(Galaxy Note 9)Operating System(Android 10) My Question or IssueThe "Add Album to Playlist" under the 'three dot' banner is not showing for me. Any thoughts?

Newbie

  Plan Premium Country United States Device (Galaxy Note 9) Operating System (Android 10)   My Question or Issue The "Add Album to Playlist" under the 'three dot' banner is not s...

Jeremy

Spotify Legend

784 Views

1 replies

0 likes

  • 784 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't play songs Android

PlanFree DevicePixel 4XLOperating SystemAndroid 12 My Question or Issue Hi, I have installed the Android Spotify App. Right now I am using Free mode. I alternate between Free and Paid from time to time. The issue is that I can not play my music by so...

Newbie

  Plan Free   Device Pixel 4XL Operating System Android 12   My Question or Issue   Hi, I have installed the Android Spotify App. Right now I am using Free mode. I alte...

Dian

Spotify Legend

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files directly from device's internal storage

PlanPremiumCountryNetherlands DeviceSamsung Galaxy Note 20 Ultra 5G (SM-N986B)Operating SystemAndroid 12 My Question or IssueRecently, a new feature got introduced; you can play local files directly from the internal storage of your device! Very hand...

Regular

Plan Premium Country Netherlands   Device Samsung Galaxy Note 20 Ultra 5G (SM-N986B) Operating System Android 12   My Question or Issue Recently, a new feature got introduced; yo...

OscarDC

Moderator

3201 Views

6 replies

1 likes

  • 3201 Views
  • 6 replies
  • 1 likes

Superuser Contribution Lyrics not showing on mobile but showing on desktop

PlanPremiumCountryBrazilDeviceSamsung Galaxy J5 PrimeOperating SystemAndroid Oreo My Question or IssueI can see the lyrics when I'm using Spotify on desktop but they aren't appearing on the mobile (same account). I tried using someone else's account ...

Casual Listener

Plan Premium Country Brazil Device Samsung Galaxy J5 Prime Operating System Android Oreo   My Question or Issue I can see the lyrics when I'm using Spotify on desktop but they aren't a...

Dian

Spotify Legend

8919 Views

21 replies

24 likes

  • 8919 Views
  • 21 replies
  • 24 likes

Superuser Contribution Podcasts not playing offline

Started using Spotify for podcasts. Downloaded some locally to listen on commute but they stop playing when I don't have a data connection. Music works fine offline. Premium Samsung S20+Android 10Canada

Newbie

Started using Spotify for podcasts. Downloaded some locally to listen on commute but they stop playing when I don't have a data connection. Music works fine offline.   Premium  Samsung S...

Dian

Spotify Legend

8277 Views

18 replies

0 likes

  • 8277 Views
  • 18 replies
  • 0 likes

Superuser Contribution Playing an album defaults to shuffle constantly

PremiumUSAGalaxy S10+Android 12My Question or IssueNear every time I open the Spotify app on my phone and select the first track on an album/playlist or anything else, it will not play in order. I look at the track, and sure enough, shuffle has been ...

Casual Listener

Premium USA Galaxy S10+ Android 12 My Question or Issue Near every time I open the Spotify app on my phone and select the first track on an album/playlist or anything else, it will not play in o...

Eni

Moderator

758 Views

3 replies

1 likes

  • 758 Views
  • 3 replies
  • 1 likes

Superuser Contribution New features gone

PlanPremiumCountryEcuadorDevicePixel 4Operating SystemAndroid 12 My Question or IssueI had new features like swipe to queue, playlist enhacement, pull down on my liked songs to search (now I have to touch the dots at the corner of the screen to then ...

Casual Listener

Plan Premium Country Ecuador Device Pixel 4 Operating System Android 12   My Question or Issue I had new features like swipe to queue, playlist enhacement, pull down on my liked songs ...

AndresM

Moderator

1077 Views

3 replies

0 likes

  • 1077 Views
  • 3 replies
  • 0 likes