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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

anaExE

Newbie

373963 Views

540 replies

34 likes

Account
Free
  • 373963 Views
  • 540 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7467 Views

0 replies

7 likes

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Superuser Contribution Why do songs I'm my Playlist that I create keep showing up in the up next section??? And how do fix

I have this problem on my android Samsung phone, which is a 5g device. Where when I shuffle my Playlist that I create on spotify reshuffles the songs I have previously played, I know this because whenever I check the up next section the same songs sh...

Casual Listener

I have this problem on my android Samsung phone, which is a 5g device. Where when I shuffle my Playlist that I create on spotify reshuffles the songs I have previously played, I know this because whe...

Alex

Spotify Legend

263 Views

1 replies

0 likes

  • 263 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hidden song in Blend can't be unmasked and won't dissapear after weeks

PlanPremiumCountryFrance DeviceGalaxy S20 FROperating SystemAndroid 12 My Question or IssueA person special to me created a Blend for her and me, since the beginning there was this stupid song that I only had listened to twice, I hid it thinking it w...

Newbie

 Plan Premium Country France   Device Galaxy S20 FR Operating System Android 12   My Question or Issue A person special to me created a Blend for her and me, since the begin...

Kiril

Moderator

1403 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution UI freezes after clicking play/skip button

PlanPremiumCountryCzech RepublicDeviceRealme 8 ProOperating SystemAndroid 12 (Realme UI 3.0) My Question or IssueEvery time I start playing song or skipping song, all UI freezes for a few seconds. I can't push down the notification bar, scroll throug...

Newbie

Plan Premium Country Czech Republic Device Realme 8 Pro Operating System Android 12 (Realme UI 3.0)   My Question or Issue Every time I start playing song or skipping song, all UI free...

Dian

Spotify Legend

1194 Views

1 replies

0 likes

  • 1194 Views
  • 1 replies
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Superuser Contribution Local File mp3s disappearing/not showing up?

PlanPremiumCountryUnited StatesDeviceSamsung S9Operating SystemAndroid 10 My Question or IssueHey so, recently downloaded/added MP3’s are not showing up on Spotify, and I have to manually hit them in my files to have them appear on Spotify but it’s n...

Newbie

  Plan Premium Country United States Device Samsung S9 Operating System Android 10   My Question or Issue Hey so, recently downloaded/added MP3’s are not showing up on Spotify, a...

Vasil

Moderator

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
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Solved!!Superuser Contribution current playing song disappears from bottom of screen and settings drop down

Heya, having some trouble with spotify, Hope someone can help, details are below.Thanks Aimee Please describe the problem:When listening to music (either downloaded or streaming) on my Galaxy S2, the current playing track section at the bottom of the...

Roadie

Heya, having some trouble with spotify, Hope someone can help, details are below. Thanks Aimee   Please describe the problem: When listening to music (either downloaded or streaming) on ...

jerrawa

Roadie

23250 Views

16 replies

1 likes

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  • 16 replies
  • 1 likes

Not being able to delete downloaded playlists from Wear OS

Plan: PremiumCountry: BrazilDevice: Samsung Galaxy Watch 4 ClassicOS: Wear OS 3.2 Hi, I'm trying to delete some playlists that I downloaded some time ago by using the "Remove from Watch" option but it's not working. I saw some posts suggesting to rem...

Visitor

Plan: Premium Country: Brazil Device: Samsung Galaxy Watch 4 Classic OS: Wear OS 3.2   Hi,   I'm trying to delete some playlists that I downloaded some time ago by using the "Remove ...

409 Views

0 replies

0 likes

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Superuser Contribution Wrong spelling in german translation

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7Operating SystemAndroid 10 My Question or IssueThe artists tab on the Library page seems to be translated incorrectly to german. "Artists" translates to "Künstler" in German, while the Spotify app on my...

Newbie

Plan Premium Country Germany Device Samsung Galaxy S7 Operating System Android 10   My Question or Issue The artists tab on the Library page seems to be translated incorrectly to germa...

CarlosE

Spotify Legend

672 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution How to stop podcasts from rewinding a couple minutes when un-paused?

Spotify premiumUSASamsung galaxy s7 Sometimes when I pause spotify, and then resume playback, it skips back 1-2 minutes. It happens mostly with podcasts, but also with music. It's not every single time, but it does occur frequently. It's very irritat...

Visitor

Spotify premium USA Samsung galaxy s7   Sometimes when I pause spotify, and then resume playback, it skips back 1-2 minutes. It happens mostly with podcasts, but also with music. It's not ev...

CarlosE

Spotify Legend

4806 Views

3 replies

3 likes

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Superuser Contribution Spotify Kids - Amazon App Store

PlanSpotify FamilyCountryUnited KingdomDevice(Amazon Fire) My Question or IssueHi, The new Spotify kids app isn't available on the Amazon App Store, are there any plans to add it? Thanks,Callum

Newbie

Plan Spotify Family Country United Kingdom Device (Amazon Fire)   My Question or Issue Hi,   The new Spotify kids app isn't available on the Amazon App Store, are there any plans ...

Lisadwbb

Casual Listener

5549 Views

6 replies

25 likes

  • 5549 Views
  • 6 replies
  • 25 likes

Re: Now Playing bar missing on Android

I am having a problem when listening to Spotify on my phone: quite often the app seems to lock up and I cannot pause or stop playing the content, even if I get a call. I have to restart my phone to get the Spotify content to stop playing! The normal ...

Regular

I am having a problem when listening to Spotify on my phone: quite often the app seems to lock up and I cannot pause or stop playing the content, even if I get a call. I have to restart my phone to g...

818 Views

0 replies

1 likes

  • 818 Views
  • 0 replies
  • 1 likes

[Android][Playlists] playlist Auto changes mid playlist, autoplay off

I have a Playlist that is 8+ hours of songs, I have my Playlist set so it should start over when the end is reached. Also have auto play turned off. After a certain number of tracks play from my Playlist, the app automatically switches to another ran...

Visitor

I have a Playlist that is 8+ hours of songs, I have my Playlist set so it should start over when the end is reached. Also have auto play turned off. After a certain number of tracks play from my Play...

Amay

Spotify Star

614 Views

1 replies

0 likes

Android
Playlists
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  • 1 replies
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Superuser Contribution The Bell 🔔 Notification no longer loads and says "Something Went Wrong, Have Another Go". Help me

PlanPremiumCountryKenyaDeviceRedmi 9C Operating SystemAndroid Oreo My Question or IssueMy bell Notification no longer loads up the latest podcasts and music I've subscribed to. It asks me to keep reloading but never brings the podcasts on. Help me ou...

Regular

Plan Premium Country Kenya Device Redmi 9C  Operating System Android Oreo   My Question or Issue My bell 🔔 Notification no longer loads up the latest podcasts and music I've...

Nderish

Regular

743 Views

6 replies

1 likes

  • 743 Views
  • 6 replies
  • 1 likes

Superuser Contribution Local Files don't appear in Android app

I have enabled Local Files in the settings of the app, but when going into the Local Files "playlist" in My Library, nothing shows up even though I have multiple tracks stores on my phone.

Casual Listener

I have enabled Local Files in the settings of the app, but when going into the Local Files "playlist" in My Library, nothing shows up even though I have multiple tracks stores on my phone.

Dian

Spotify Legend

497 Views

3 replies

0 likes

  • 497 Views
  • 3 replies
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Superuser Contribution Eliminar músicas "no disponibles"

He agregado músicas a mi biblioteca que ahora por alguna razón ya no están disponibles, y cuando quiero eliminarlas no me aparece dicha opción.

Casual Listener

He agregado músicas a mi biblioteca que ahora por alguna razón ya no están disponibles, y cuando quiero eliminarlas no me aparece dicha opción.

Eni

Moderator

2290 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution App is useless

Before anyone says anything - its not my internet, logging out and back in does nothing, restarting does nothing. The app is clearly messed up on their end. Spotify is refusing to load barely anything, and what it does load (playlists) it tells me ar...

Newbie

Before anyone says anything - its not my internet, logging out and back in does nothing, restarting does nothing. The app is clearly messed up on their end.   Spotify is refusing to load barel...

AndresM

Moderator

863 Views

2 replies

2 likes

  • 863 Views
  • 2 replies
  • 2 likes

Superuser Contribution Android app crash

DeviceXiaomi Mi A3Operating SystemAndroid 11 My Question or Issueidk how to fix this, i've already tried everything possible, from reinstalling the app to deleting cache and data. It works completely fine on my laptop and even on the web version. i j...

Casual Listener

Device Xiaomi Mi A3 Operating System Android 11   My Question or Issue idk how to fix this,  i've already tried everything possible, from reinstalling the app to deleting cache and da...

AlexBdl

Casual Listener

819 Views

5 replies

0 likes

  • 819 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify doesn't load playlists and artists pages

PlanPremiumCountryGermanyDeviceGoogle Pixel 6 ProOperating SystemAndroid 12My Question or IssueHello everyone!For about 2 days now my Spotify Android App doesn't load any artists pages or Playlists. With the artist pages the page is just blank, and t...

Music Fan

Plan Premium Country Germany Device Google Pixel 6 Pro Operating System Android 12 My Question or Issue Hello everyone! For about 2 days now my Spotify Android App doesn't load any artists ...

Dian

Spotify Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes