Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Amayy
  • Spotify Star
  • 5620 Views
  • 21 replies
  • 15 likes
  • 5620 Views
  • 21 replies
  • 15 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 861583 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 861583 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 22581 Views
  • 3 replies
  • 0 likes
  • 22581 Views
  • 3 replies
  • 0 likes

Superuser Contribution Abrupt sound changes in app

PlanPremiumCountryUSADeviceMoto-Z4Operating SystemAndroid 10My Question or IssueWhenever I'm listening through the app with aux (haven't tried bluetooth, but bluetooth sucks), after about 5 mins of the music sounding fine, the bass totally cuts out a...

  • Newbie
  • Plan Premium Country USA Device Moto-Z4 Operating System Android 10 My Question or Issue Whenever I'm listening through the app with aux (haven't tried bluetooth, but bluetooth sucks), after...
  • Novy
  • Moderator
  • 285 Views
  • 1 replies
  • 0 likes
  • Android
    sound change
  • 285 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Podcasts broken

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10e My Question or IssuePodcast playback has been very broken on my spotify app for a while. Still works fine on desktop. On my phone, I'll hit play, the podcast audio will start, but the "now play...

  • Casual Listener
  • Plan Premium Country United States Device Samsung Galaxy S10e   My Question or Issue Podcast playback has been very broken on my spotify app for a while. Still works fine on desktop. On...
  • Mihail
  • Spotify Legend
  • 4616 Views
  • 3 replies
  • 0 likes
  • 4616 Views
  • 3 replies
  • 0 likes

Superuser Contribution Grouped Sonos speakers do not re-appear as connect targets after ungrouping (Android/Web, not iOS)

PlanPremiumCountryUSADeviceGoogle Pixel 3Operating SystemAndroid 11 My Question or IssueMy Spotify Android app no longer shows my Sonos speakers as a castable/connect target. From my iPad on the Spotify app, the missing speakers are correctly visible...

  • Casual Listener
  • Plan Premium Country USA Device Google Pixel 3 Operating System Android 11   My Question or Issue My Spotify Android app no longer shows my Sonos speakers as a castable/connect target....
  • CarlosE
  • Moderator
  • 893 Views
  • 3 replies
  • 0 likes
  • 893 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify + Musixmatch

PlanPremiumCountryMexicoDeviceHuawei Y9sOperating SystemAndroid My Question or IssueI can't see the lyrics section on my spotify, specifically on my cellphone and i have the lastest version of it, which is: 8.5.96.936I don't know if i have to wait a ...

  • Regular
  •   Plan Premium Country Mexico Device Huawei Y9s Operating System Android   My Question or Issue I can't see the lyrics section on my spotify, specifically on my cellphone and i h...
  • Novy
  • Moderator
  • 619 Views
  • 5 replies
  • 0 likes
  • 619 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify is downloading music using celluar data even though option is turned off.

I was browsing Christmas music on Spotify while using cellular data. I found a playlist and clicked the save option. Spotify immediately started downloading the music to my phone. This option is turned off on my phone. I have a Google pixel phone.

  • Newbie
  • I was browsing Christmas music on Spotify while using cellular data. I found a playlist and clicked the save option. Spotify immediately started downloading the music to my phone. This option is turn...
  • Mihail
  • Spotify Legend
  • 327 Views
  • 2 replies
  • 0 likes
  • 327 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs won't play and Liked Songs not appearing too

PlanPremiumCountryTaiwanDeviceHTC 10Operating SystemAndroid Oreo My Question or IssueOn Spotify mobile, I can no longer play any songs and my entire like songs playlist is completely gone. On desktop the problem doesn't exist. So far, I have done cle...

  • Music Fan
  •   Plan Premium Country Taiwan Device HTC 10 Operating System Android Oreo   My Question or Issue On Spotify mobile, I can no longer play any songs and my entire like songs p...
  • Mihail
  • Spotify Legend
  • 693 Views
  • 9 replies
  • 2 likes
  • 693 Views
  • 9 replies
  • 2 likes

Superuser Contribution Spotify Crashing on all my Devices (PC & Android)

My Question or IssueHey there! I've been a Spotify subscriber for a year now and I've always had this problem where the app occasionally crashes after ~45 seconds using the app. This happens on ALL my devices (I've tried two computers and an android ...

  • Casual Listener
  • My Question or Issue Hey there! I've been a Spotify subscriber for a year now and I've always had this problem where the app occasionally crashes after ~45 seconds using the app. This happens on ALL...
  • CarlosE
  • Moderator
  • 1549 Views
  • 7 replies
  • 0 likes
  • all
    Android
    Crash
    crashing
    multiple devices
    PC
    Spotify
    spotify crashing
    Windows 10
  • 1549 Views
  • 7 replies
  • 0 likes

Superuser Contribution Can't log in on app

I can't log in on the app. Yesterday i was listening to music and all of the sudden it said i had no connection, i logged out and couldn't log back in.I have uninstalled the app several times, i reset my phones network settings.I have a good internet...

  • Visitor
  • I can't log in on the app.  Yesterday i was listening to music and all of the sudden it said i had no connection, i logged out and couldn't log back in. I have uninstalled the app several time...
  • Novy
  • Moderator
  • 304 Views
  • 1 replies
  • 0 likes
  • Android App
  • 304 Views
  • 1 replies
  • 0 likes

[Android][Browse] Why is the search function not working

The search function on Spotify for my app is currently not working. It takes me out of the app anytime I try to search. It has been happening for the past 24 hours

  • Visitor
  • The search function on Spotify for my app is currently not working. It takes me out of the app anytime I try to search. It has been happening for the past 24 hours 
  • 202 Views
  • 0 replies
  • 0 likes
  • Android
    Browse
  • 202 Views
  • 0 replies
  • 0 likes

nao consigo ouvir músicas no Spotify

estou enfrentando o mesmo problema que aconteceu em minha antiga conta: não conseguir ouvir músicas.minhas músicas curtidas não aparecem e minhas outras playlist também não. meu perfil aparece com um nome estranho com números e letras. simplesmente n...

Screenshot_20210203-164200.png Screenshot_20210203-164207.png
  • Visitor
  • estou enfrentando o mesmo problema que aconteceu em minha antiga conta: não conseguir ouvir músicas. minhas músicas curtidas não aparecem e  minhas outras playlist também não. meu perfil aparec...
  • Bittencourt
  • Spotify Star
  • 586 Views
  • 1 replies
  • 0 likes
  • 586 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android battery drain

PlanPremiumCountrySwedenDeviceAsus Zenfone 6Operating SystemAndroid 11 My Question or IssueSpotify battery consumption is really abnormal. It's been like this forever on multiple phones and Android versions. I have reinstalled multiple times. My norm...

  • Casual Listener
  • Plan Premium Country Sweden Device Asus Zenfone 6 Operating System Android 11   My Question or Issue Spotify battery consumption is really abnormal. It's been like this forever on mult...
  • Blingblaow
  • Composer
  • 5703 Views
  • 4 replies
  • 0 likes
  • Android
    battery
    bug
    consumption
    drain
  • 5703 Views
  • 4 replies
  • 0 likes

Spotify won't work on Android Auto wireless

Plan PremiumCountry Ireland Device Oneplus 7tOperating System Android 10 My Question or IssueI just got a new car, Hyundai i20 2021 version, which has wireless Android Auto. Unfortunately Spotify won't work. I can open it and select a track but nothi...

  • Casual Listener
  •   Plan Premium Country Ireland   Device Oneplus 7t Operating System Android 10   My Question or Issue I just got a new car, Hyundai i20 2021 version, which has wirele...
  • mossief1965
  • Casual Listener
  • 605 Views
  • 3 replies
  • 0 likes
  • 605 Views
  • 3 replies
  • 0 likes

cancion no disponible en mi region

Simplemente quisiera saber como poder habilitar una cacion de otro estado que aqui se encuentra no disponible no se si esta sensurada aqui en mi pais o son otros los motivos por los cuales no puedo reproducir la cancion, en este caso es la cacion de ...

  • Casual Listener
  • Simplemente quisiera saber como poder habilitar una cacion de otro estado que aqui se encuentra no disponible no se si esta sensurada aqui en mi pais o son otros los motivos por los cuales no puedo r...
  • BerzerkerFox
  • Casual Listener
  • 2555 Views
  • 2 replies
  • 0 likes
  • 2555 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Connnect stopped listing our Onkyo CRN-765

PlanPremiumCountryGermany DeviceSamsung Galaxy S7, Google Pixel 3aOperating SystemAndroid My IssueThe Adroid app on the above listed devices stopped listing our Onkyo CRN-765 in the Spotify Connect devices. In the iOS app it still works as expected.O...

  • Casual Listener
  • Plan Premium Country Germany   Device Samsung Galaxy S7, Google Pixel 3a Operating System Android   My Issue The Adroid app on the above listed devices stopped listing our Onkyo ...
  • apfel_kern
  • Casual Listener
  • 402 Views
  • 2 replies
  • 0 likes
  • 402 Views
  • 2 replies
  • 0 likes

Superuser Contribution Missing Color Gradient in Push Notification

PlanPremiumCountryGermanyDevice(Huawei P10 Lite)Operating System(Android (Version 8.0.0)) My Question or IssueWhy does my Push Notification dosent have the Color Gradient?All of my friends/random people have this color gradient push notification when...

  • Casual Listener
  •   Plan Premium Country Germany Device (Huawei P10 Lite) Operating System (Android (Version 8.0.0))   My Question or Issue Why does my Push Notification dosent have the Color Grad...
  • uk-ajf6_eloe
  • Casual Listener
  • 997 Views
  • 6 replies
  • 0 likes
  • Android 8
    colors
    Push Notifications
  • 997 Views
  • 6 replies
  • 0 likes

Superuser Contribution Artists don't appear on my library

CountryGreeceDeviceMoto x4Operating SystemAndroid 9 (Pie) My Question or IssueThe artists I'm following do not appear on my library, they will only appear if I press "Add Artists", choose someone random and press "Done" (and then I just go to unfollo...

  • Regular
  • Country Greece Device Moto x4 Operating System Android 9 (Pie)   My Question or Issue The artists I'm following do not appear on my library, they will only appear if I press "Add Artists...
  • CarlosE
  • Moderator
  • 621 Views
  • 3 replies
  • 0 likes
  • artist
    artists
    bug
  • 621 Views
  • 3 replies
  • 0 likes

Superuser Contribution App freezing with music still playing

PlanPremiumCountryUKDevicePixel 5Operating SystemAndroid 11 My Question or IssueEvery day my screen and notification bar will freeze but the music will still play and the controls will still work. E.g I will be listening to The Weeknd but the screen ...

  • Casual Listener
  • Plan Premium Country UK Device Pixel 5 Operating System Android 11   My Question or Issue Every day my screen and notification bar will freeze but the music will still play and the con...
  • Mihail
  • Spotify Legend
  • 648 Views
  • 3 replies
  • 0 likes
  • 648 Views
  • 3 replies
  • 0 likes

Superuser Contribution No Spotify access on Samsung, OK on laptop

PlanFreeCountryNZDevice Samsung Galaxy 9Operating SystemWindows 10 My Question or IssueI can login to spotify on my laptop, but not my smartphone, using the same email address and password

  • Casual Listener
  • Plan Free Country NZ Device  Samsung Galaxy 9 Operating System Windows 10   My Question or Issue I can login to spotify on my laptop, but not my smartphone, using the same email a...
  • Alex
  • Moderator
  • 261 Views
  • 1 replies
  • 0 likes
  • Account
  • 261 Views
  • 1 replies
  • 0 likes

Playlists using up my memory not saving to sd card

PlanPremiumCountry CA Device(iPhone 8, Samsung Galaxy 9, )Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue how to get the songs save to my sd card memory and not internal memory. SD has been initialized and wiped several t...

  • Casual Listener
  • Plan Premium Country  CA   Device (iPhone 8, Samsung Galaxy 9, ) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue how to get the songs save...
  • 75 Views
  • 0 replies
  • 0 likes
  • 75 Views
  • 0 replies
  • 0 likes

Superuser Contribution Resulting quality of downloaded tracks with WiFi turned on

PlanPremiumCountryRussiaDeviceSamsung Galaxy A51Operating SystemAndroid 10 My Question or IssueWhen WIFI Streaming is set to Very High and Download is set to Normal (see attachment) what is resulting quality of sound when I am listening to downloaded...

  • Visitor
  • Plan Premium Country Russia Device Samsung Galaxy A51 Operating System Android 10   My Question or Issue When WIFI Streaming is set to Very High and Download i...
  • Alex
  • Moderator
  • 247 Views
  • 2 replies
  • 0 likes
  • 247 Views
  • 2 replies
  • 0 likes