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Ringtone sound issue with Spotify

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Ringtone sound issue with Spotify

Casual Listener

Plan: Premium

Country: Poland

Device: Sony Xperia 10 Plus

Operating System: Android 10

 

My Question or Issue

When I`m listening to Spotify through any Bluetooth connection (headsets (Sony WH-CH510), car infotainment system, or others - doesn't matter) and incoming call arrives, my phone`s ringtone sounds messy - slow and stuttering (sample is attached). Nothing like this happens when I use other streaming apps. I've tried reinstall the Spotify app, clearing cache, etc. - nothing helps.

I`ll be grateful for any suggestions.

 

2 Replies

Re: Ringtone sound issue with Spotify

Casual Listener

Further investigation shows that neither changing settings in the Spotify app nor which ringtone is used (standard or custom) doesn't fix the issue.

Moreover I clarified that the problem is present even when I'm playing music in Spotify web-player.

Re: Ringtone sound issue with Spotify

Visitor
I don't think the problem lies with Spotify. This is a problem with either the internet connection or the bluetooth connection
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