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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376003 Views

541 replies

34 likes

Account
Free
  • 376003 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7546 Views

0 replies

7 likes

  • 7546 Views
  • 0 replies
  • 7 likes

Issues with UI on home page (Missing "Good Morning/afternoon/evening" section"

Hey, so my issue is basically that my spotify home page is no longer showing the new UI, just recently played instead. I really liked the new UI and can't get it back after many updates from the play store. I've done a clean install, cleared cache an...

Casual Listener

Hey, so my issue is basically that my spotify home page is no longer showing the new UI, just recently played instead. I really liked the new UI and can't get it back after many updates from the play...

Amay

Spotify Star

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Superuser Contribution Turn OFF Lyrics Search

PlanPremiumOperating SystemAndroid My Question or IssueA recent update now searches the lyrics of songs when I type something in the search bar, not just the titles of songs. How do I turn off this feature?For example: if I'm looking for "The Banks o...

Casual Listener

Plan Premium Operating System Android    My Question or Issue A recent update now searches the lyrics of songs when I type something in the search bar, not just the titles of song...

22hdhk5nd56x77tks6c

Newbie

2072 Views

9 replies

1 likes

  • 2072 Views
  • 9 replies
  • 1 likes

Superuser Contribution Shuffle is not playing all songs from my playlist and saved songs

PlanPremium (means I'm paying, so I'm expecting a proper solution)CountryHungaryDeviceXiaomi 9T ProOperating SystemAndroid latest My Question or IssueI have 950 saved songs, which is about 55 hours. I start them on my phone in the app, turn on shuffl...

Casual Listener

Plan Premium (means I'm paying, so I'm expecting a proper solution) Country Hungary Device Xiaomi 9T Pro Operating System Android latest   My Question or Issue I have 950 saved songs, ...

Alex

Spotify Legend

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify and Google Clock Alarm Issues

PlanPremiumCountryCanadaDeviceGoogle Pixel 6 ProOperating SystemAndroid 12 My Question or IssueSo I just purchased a new Google Pixel 6 Pro and I thought the connectivity issue between the default alarm clock and Spotify should have been fixed by now...

Newbie

Plan Premium Country Canada Device Google Pixel 6 Pro Operating System Android 12   My Question or Issue So I just purchased a new Google Pixel 6 Pro and I thought the connectivity iss...

Vasil

Moderator

976 Views

1 replies

0 likes

  • 976 Views
  • 1 replies
  • 0 likes

Superuser Contribution Getting back to my subscription after reinstalling Spotify on mobile

PlanStudent Device (Hisense E40)Operating System(Android) My Question or IssueReinstalled Spotify only to lose all my music, even my account is now on Free, though I'm registered for a student. How do I go back to my Student subscription?

Visitor

  Plan Student   Device  (Hisense E40) Operating System (Android)   My Question or Issue Reinstalled Spotify only to lose all my music, even my account is now on Free, t...

Jeremy

Spotify Legend

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Enhance

PlanFree/PremiumPremium DeviceGalaxy s20Operating SystemAndroid auto mostly My Question or IssueMy enhance button is gone. 100% gone. No redownload, clear cache. Nothing will being it back. Did spotify delete this.

Regular

  Plan Free/Premium Premium   Device Galaxy s20 Operating System Android auto mostly   My Question or Issue My enhance button is gone. 100% gone. No redownload, clear cache....

Dogdad12345

Regular

1246 Views

5 replies

1 likes

  • 1246 Views
  • 5 replies
  • 1 likes

Music stops/pauses randomly [Android 12 (oneUI 4.1) ]

PlanPremiumCountryUnited KingdomDeviceGalaxy S21 UltraOperating SystemAndroid 12 OneUI 4.1 My Question or Issue Spotify keeps pausing and stopping tracks randomly. It's becoming pretty un-usable, it started happening after a new android update. Any i...

Visitor

Plan Premium Country United Kingdom Device Galaxy S21 Ultra Operating System Android 12 OneUI 4.1   My Question or Issue   Spotify keeps pausing and stopping tracks randomly. It'...

BC8232FD

Visitor

3086 Views

10 replies

9 likes

  • 3086 Views
  • 10 replies
  • 9 likes

Superuser Contribution Can't turn off enhance on a public playlist

PlanPremiumCountrySwedenDeviceOnePlus 6Operating SystemAndroid 10 My Question or IssueI accidentally tapped "enhance" on a public playlist that I don't want to be enhanced. So I tap again to remove the enhancement but next time I check the playlist i...

Casual Listener

Plan Premium Country Sweden Device OnePlus 6 Operating System Android 10   My Question or Issue I accidentally tapped "enhance" on a public playlist that I don't want to be enhanced. S...

Eni

Moderator

5362 Views

8 replies

1 likes

  • 5362 Views
  • 8 replies
  • 1 likes

Superuser Contribution Unable to play Dissect podcast in India.

PlanPremiumCountryIndiaDeviceOnePlus 3Operating SystemWindows 10 Dear Spotify, I'm unable to play your iconic podcast Dissect on both android and pc. I thought Spotify originals are accessible everywhere. Thanks

Visitor

  Plan Premium Country India Device OnePlus 3 Operating System Windows 10   Dear Spotify,   I'm unable to play your iconic podcast Dissect on both android and pc. I thought...

valmirio

Visitor

1679 Views

2 replies

3 likes

  • 1679 Views
  • 2 replies
  • 3 likes

Superuser Contribution App is crashing when I play music on iqpp z5

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Jeremy

Spotify Legend

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Creepy music plays automatically at midnight

PlanPremiumCountryAustraliaDeviceSamsung S21 Ultra My Question or IssueConsistently every night at around 12am the SLEEP playlist (which I have never listened to in my life) starts playing while the app isn't even open. I turn the music off but after...

Regular

  Plan Premium Country Australia Device Samsung S21 Ultra     My Question or Issue Consistently every night at around 12am the SLEEP playlist (which I have never listened to ...

bmnics

Newbie

1997 Views

2 replies

0 likes

  • 1997 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Android Auto menu misaligned

PlanPremiumCountryAustraliaDeviceGoogle Pixel 6Operating SystemAndroid Auto in Mazda CX8 My Question or IssueNot a big issue, but just letting Spotify know, the menu is misaligned in your Android Auto app and it has been for the last year at least. S...

Roadie

Plan Premium Country Australia Device Google Pixel 6 Operating System Android Auto in Mazda CX8   My Question or Issue Not a big issue, but just letting Spotify know, the menu is misal...

OscarDC

Moderator

702 Views

1 replies

0 likes

Android Auto.
  • 702 Views
  • 1 replies
  • 0 likes

Superuser Contribution No se reproducen ciertas canciones en modo offline para Android

Descargue canciones y cuando pongo el modo offline no se reproducen. Pero son muchas. Más de la mitad de las canciones que descargué. Cuando pongo el modo online se reproducen normal. ¿Qué pasa? ¡Ayuda!

Newbie

Descargue canciones y cuando pongo el modo offline no se reproducen. Pero son muchas. Más de la mitad de las canciones que descargué. Cuando pongo el modo online se reproducen normal. ¿Qué pasa? ¡Ayu...

Karla08

Visitor

2609 Views

2 replies

0 likes

  • 2609 Views
  • 2 replies
  • 0 likes

Superuser Contribution "Unplayed" filter on podcast episode list issue.

Plan - PremiumCountry - AustraliaDevice - Samsung Galaxy S21 Ultra 5GOperating System - Android 11Spotify version - 8.6.36.1070 When I go to a podcast episode list and set the unplayed filter it works correctly. But when I tap into an episodes page, ...

Casual Listener

Plan - Premium Country - Australia Device - Samsung Galaxy S21 Ultra 5G Operating System - Android 11 Spotify version - 8.6.36.1070     When I go to a podcast episode list and set ...

Alex

Spotify Legend

1587 Views

8 replies

1 likes

  • 1587 Views
  • 8 replies
  • 1 likes

Superuser Contribution Google assistance is playing the wrong John Mayer songs... sort of

PlanPremiumCountrySweden My Question or IssueI've said it before and I say it again. This forum really needs more categories. Placing it in the developer forum as it seems like something a developer would want to take a look at. It really isn't a pro...

Roadie

Plan Premium Country Sweden   My Question or Issue I've said it before and I say it again. This forum really needs more categories. Placing it in the developer forum as it seems like somet...

Frag

Roadie

1191 Views

5 replies

0 likes

bug
John Mayer
  • 1191 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify Bluetooth Transmission

After i connect my bluetooth earphone (Supported Qualcom Aptx HD Music) and start music on spotify app, sometime it gives a lagged music transmission, that means in the middle of the song the song lagged 1-1.5 seconds. I chcked my wireless earphone i...

Newbie

After i connect my bluetooth earphone (Supported Qualcom Aptx HD Music) and start music on spotify app, sometime it gives a lagged music transmission, that means in the middle of the song the song la...

Alex

Spotify Legend

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't follow people I blocked before and there's no unblock option.

PlanPremiumCountryNew ZealandDeviceSamsung A32Operating SystemAndroid My Question or IssueHi there, I tried to follow certain people but realised they were people I blocked in the past? But there is no block/unblock option there anymore. Can you help...

Visitor

Plan Premium Country New Zealand Device Samsung A32 Operating System Android   My Question or Issue Hi there,   I tried to follow certain people but realised they were people I ...

user-removed

Not applicable

1068 Views

2 replies

0 likes

blocked
unblock
  • 1068 Views
  • 2 replies
  • 0 likes

Superuser Contribution Browsing "Gaming" category

PlanPremiumCountrySwedenDeviceSamsung Galaxy S9+Operating SystemAndroid 10 My Question or IssueI can't browse the gaming category anymore. There's a total of four albums, five podcasts and several playlists when I navigate to the category via the sea...

Regular

Plan Premium Country Sweden Device Samsung Galaxy S9+ Operating System Android 10   My Question or Issue I can't browse the gaming category anymore. There's a total of four albums, fiv...

djannih

Regular

993 Views

7 replies

0 likes

  • 993 Views
  • 7 replies
  • 0 likes

Music Shuts Off Randomly When Driving

PlanPremium family planCountryCanadaDeviceGoogle Pixel 4XLOperating SystemAndroid 12Car - 2013 Ford Explorer XLTMy Question or IssueOnly happens when I'm driving..When I'm listening to music on my Spotify app via Bluetooth in my car my song with paus...

Casual Listener

  Plan Premium family plan Country Canada Device Google Pixel 4XL Operating System Android 12 Car - 2013 Ford Explorer XLT My Question or Issue Only happens when I'm driving.. When I...

Mellisa8747

Casual Listener

1126 Views

2 replies

0 likes

  • 1126 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Explicit content in "Behind the Lyrics", please allow us to turn this feature off

I let my child use spotify on an android device, it's on a family plan and is set to not allow explicit content, yet the "Behind the Lyrics" section can be riddled with f-words. This is unacceptable!

Casual Listener

I let my child use spotify on an android device, it's on a family plan and is set to not allow explicit content, yet the "Behind the Lyrics"  section can be riddled with f-words.  This is u...

Eni

Moderator

1038 Views

3 replies

3 likes

explicit lyrics content
  • 1038 Views
  • 3 replies
  • 3 likes