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Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
117982 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
237448 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
598184 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
490776 Views
581 replies
42 likes
My app will not load playlists. I've erased all data, I've deleted and redownloaded the app, I've restarted my phone, etc. I will click on a playlist and it will not go past the loading symbol. I have been having this issue for weeks. I used to have ...
My app will not load playlists. I've erased all data, I've deleted and redownloaded the app, I've restarted my phone, etc. I will click on a playlist and it will not go past the loading symbol. I hav...
Moderator
741 Views
3 replies
1 likes
PlanPremiumCountryIceland Device(Samsung Galaxy S21 Ultra)Operating System(Android Oreo) My Question or IssueSpotify search through your library can't find some songs, I have tried to put Artist name or Song name both are not working. (For me - I cou...
Plan Premium Country Iceland Device (Samsung Galaxy S21 Ultra) Operating System (Android Oreo) My Question or Issue Spotify search through your library can't find some son...
Moderator
446 Views
1 replies
0 likes
Hi,My phone starts playing spotify at random times in the middle of the night (between 4:00 and 6:00). It may happened after an update of my phone.PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S9Operating SystemAndroid 10My Question or IssueHi,My...
Hi, My phone starts playing spotify at random times in the middle of the night (between 4:00 and 6:00). It may happened after an update of my phone. Plan Premium Country Netherlands Device Sam...
Regular
16295 Views
41 replies
2 likes
PlanPremiumCountryCanadaDevice(Samsung Galaxy 9)Operating System(Android 10) My Question or IssueMy car Subwoofer used to work but as of today I can no longer get Spotify to play thru my sub. The tuner plays fine thru the sub just not spotify, so the...
Plan Premium Country Canada Device (Samsung Galaxy 9) Operating System (Android 10) My Question or Issue My car Subwoofer used to work but as of today I can no longer get Sp...
Moderator
674 Views
1 replies
0 likes
PlanFreeCountryIndiaDeviceRealme Narzo 30 pro 5GOperating SystemAndroid 12 My Question or IssueWhen I open my Liked songs playlist screen is black, no songs are visible. but my other playlists just work fine and all other songs are visible.
Plan Free Country India Device Realme Narzo 30 pro 5G Operating System Android 12 My Question or Issue When I open my Liked songs playlist screen is black, no songs are visible. but ...
Moderator
1995 Views
6 replies
1 likes
Premium userFinlandOnePlus 3T (ONEPLUS A3003_28_161213)OxygenOS 3.5.4Android 6.0.1 The handy scroll bar has been disappearing in a random fashion for a couple of days now. First it is there and the songlist is easily scrollable, then after some time ...
Premium user Finland OnePlus 3T (ONEPLUS A3003_28_161213) OxygenOS 3.5.4 Android 6.0.1 The handy scroll bar has been disappearing in a random fashion for a couple of days now. First it i...
Moderator
2743 Views
4 replies
0 likes
Following on from a previous thread which is now flagged incorrectly as fixed, I am raising this issue once again so as to get it flagged and worked on. This was the previous thread... https://community.spotify.com/t5/Ongoing-Issues/Bluetooth-control...
Following on from a previous thread which is now flagged incorrectly as fixed, I am raising this issue once again so as to get it flagged and worked on. This was the previous thread... https...
Visitor
6452 Views
26 replies
11 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhenever I start Spotify and select a song to play, it will play but the sound is muted and I...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Wheneve...
Community Legend
601 Views
2 replies
1 likes
I can't use spotify on my tablet. I've tried many versions but they don't work. I can only log in and can't play. I can't see the song list. But my mobile phone is normal, only my tablet has problems. My tablet is Lenovo Xiaoxin padpro2021 and Lenovo...
I can't use spotify on my tablet. I've tried many versions but they don't work. I can only log in and can't play. I can't see the song list. But my mobile phone is normal, only my tablet has problems...
Moderator
555 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceHuawei P40Operating SystemAndroid 10 - EMUI 12.0.0.0 My Question or IssueWith the latest update, you've brought back a long-solved problem.Situation: I keep listening to the Favorite Songs playlist. I exit the Spotify a...
Plan Premium Country Germany Device Huawei P40 Operating System Android 10 - EMUI 12.0.0.0 My Question or Issue With the latest update, you've brought back a long-solved prob...
Moderator
815 Views
1 replies
0 likes
I have a Spotify subscription but not all songs I like to listen to are available on Spotify. So far no problem. So I go ahead and bought an album I like to listen to but not available on Spotify as a CD. I copied it on my phone enabled local files. ...
I have a Spotify subscription but not all songs I like to listen to are available on Spotify. So far no problem. So I go ahead and bought an album I like to listen to but not available on Spotify as ...
Moderator
982 Views
3 replies
0 likes
Hi all! I have a particularly strange case. Using Samsung Galaxy S20. Since recently, when I connect it to jbl charge 4 Bluetooth speaker, strange cracking noises appear during music playback via Spotify. At 1st i thought there is a problem with spea...
Hi all! I have a particularly strange case. Using Samsung Galaxy S20. Since recently, when I connect it to jbl charge 4 Bluetooth speaker, strange cracking noises appear during music playback vi...
Spotify Legend
1623 Views
1 replies
0 likes
PlanPremiumCountryUSA DeviceSamsung s20Operating SystemUtd My Question or IssueI have had an issue since the spring update where my downloaded Playlists will automatically download new music added but will not download podcasts. I have done the full ...
Plan Premium Country USA 🇺🇸 Device Samsung s20 Operating System Utd My Question or Issue I have had an issue since the spring update where my downloaded Playlists wil...
Moderator
752 Views
3 replies
0 likes
PlanPremiumCountryMéxicoDeviceRealme RMX3491Operating SystemAndroid I can't delete a podcast
Plan Premium Country México Device Realme RMX3491 Operating System Android I can't delete a podcast
Moderator
464 Views
1 replies
0 likes
PlanPremiumCountrySpainDeviceXiaomi Mi9Operating SystemAndroid 10 This setting is supposed to disable the car mode, but as soon as I connect my phone to the car via bluetooth, I get the car mode prompt and it is auto-enabled after a few seconds.Then ...
Plan Premium Country Spain Device Xiaomi Mi9 Operating System Android 10 This setting is supposed to disable the car mode, but as soon as I connect my phone to the car via bl...
Spotify Legend
4324 Views
3 replies
1 likes
I have recently run into a bug in Android Auto app when connecting to non touch screens. e.g. Certain Audi MMI and presumably Mazda as well. I suspect it was a recent regression as I've run into it 3 times in the last two days and I have never seen i...
I have recently run into a bug in Android Auto app when connecting to non touch screens. e.g. Certain Audi MMI and presumably Mazda as well. I suspect it was a recent regression as I've run into it 3...
616 Views
0 replies
0 likes
This used to be a feature that Spotify had and I’m not sure why they got rid of it. You used to be able to play a song and at the top of the playback screen you could see the title of the playlist or album that it was playing from. You could click on...
This used to be a feature that Spotify had and I’m not sure why they got rid of it. You used to be able to play a song and at the top of the playback screen you could see the title of the playlist or...
Moderator
1003 Views
1 replies
0 likes
PlanPremiumCountryNorwayDevicenVidia Shield TVOperating SystemAndroid TV My Question or IssueHiPodacast's wont't play on Android TV app, it can see name, info and how long it is, but won't play. Just skips to the next in line. Can't play that either,...
Plan Premium Country Norway Device nVidia Shield TV Operating System Android TV My Question or Issue Hi Podacast's wont't play on Android TV app, it can see name, info and h...
Visitor
3892 Views
16 replies
0 likes
PlanFree/PremiumCountryUSADeviceSamsung Galaxy S1pOperating SystemAndroid Pie My Question or IssueI cannot pause music on my Spotify app from the lockscreen. I've completed the actions in the previous help articles of clearing the Cache as well as re...
Plan Free/Premium Country USA Device Samsung Galaxy S1p Operating System Android Pie My Question or Issue I cannot pause music on my Spotify app from the lockscreen. I've completed t...
Casual Listener
11084 Views
15 replies
3 likes
I have never understood why it is up to the user to select whether or not you are on or offline. The app should make the determination automatically. For example, I have an album downloaded to my device, I am in offline mode, when I select that album...
I have never understood why it is up to the user to select whether or not you are on or offline. The app should make the determination automatically. For example, I have an album downloaded to my dev...
Casual Listener
1556 Views
4 replies
1 likes
