Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
114337 Views
26 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Roadie
229872 Views
148 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
588872 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
484111 Views
580 replies
42 likes
PlanFreeCountryUSADeviceMotorola Edge 5GOperating SystemAndroid 11 My Question or IssueBeing a senior, I only use my cellphone when I leave the house. My car has a new JVC Radio with Bluetooth Streaming and Full Control for both Spotify and Pandora. ...
Plan Free Country USA Device Motorola Edge 5G Operating System Android 11 My Question or Issue Being a senior, I only use my cellphone when I leave the house. My car has a new JVC Ra...
Casual Listener
1255 Views
5 replies
0 likes
PlanPremiumCountry DeviceRealme GT Master EditionOperating SystemAndroid 12 My Question or IssueRecently been having an issue with playing songs. It just stays at 0:00. No matter how many clean reinstallations I do, it still won't work so please don'...
Plan Premium Country Device Realme GT Master Edition Operating System Android 12 My Question or Issue Recently been having an issue with playing songs. It just stays at 0:00. ...
Spotify Legend
2064 Views
11 replies
2 likes
PlanPremiumCountryPhilippinesDeviceGalaxy Note 10+Operating SystemAndroid 12 OneUI 4.1 The issueWhile using the main application for spotify my playlists wouldn't play. I've tried restarting the phone, reinstalling the app, even resetting my network ...
Plan Premium Country Philippines Device Galaxy Note 10+ Operating System Android 12 OneUI 4.1 The issue While using the main application for spotify my playlists wouldn't play. I've ...
Spotify Legend
1593 Views
7 replies
1 likes
PlanFreeCountryIndiaDeviceXiaomi 11xOperating SystemAndroid My Question or Issuewhenever spotify plays an ad, there is an easy way to skip it and continue listening the songs in less than 2 seconds.steps to reconstruct the issue:1. when any spotify a...
Plan Free Country India Device Xiaomi 11x Operating System Android My Question or Issue whenever spotify plays an ad, there is an easy way to skip it and continue listening the songs...
Community Legend
1373 Views
1 replies
1 likes
PlanPremiumCountryChileDeviceXiaomi poco X3 nfc Operating SystemAndroid 12 My Question or IssueDesde hace ya tiempo tengo este problema, empiezo a reproducir una lista en Spotify y las primera dos canciones se escuchan pero a la tercera Spotify se co...
Plan Premium Country Chile Device Xiaomi poco X3 nfc Operating System Android 12 My Question or Issue Desde hace ya tiempo tengo este problema, empiezo a reproducir una...
Moderator
1161 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountryGermanyDeviceSamsung xcover 4sOperating SystemAndroid 11 My Question or IssueI cant play music in my own play...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Germany Device Samsung xcover 4s Operating Sys...
Community Legend
1661 Views
5 replies
1 likes
PlanFree/PremiumDeviceOppo A31Operating SystemAndroid Pie (9) My Question or Issue When I play a playlist on Spotify the app plays the first song and then keeps playing it forever. If I choose another song in the playlist, it plays and then goes back...
Plan Free/Premium Device Oppo A31 Operating System Android Pie (9) My Question or Issue When I play a playlist on Spotify the app plays the first song and then ke...
Spotify Legend
702 Views
1 replies
0 likes
When playing music from the play queue, the like button stays an empty white outline when it’s tapped, not updating to the filled green heart. You still get the “Added to Liked Songs” pop-up at the bottom, and the song still shows up as liked elsewhe...
When playing music from the play queue, the like button stays an empty white outline when it’s tapped, not updating to the filled green heart. You still get the “Added to Liked Songs” pop-up at the b...
Spotify Legend
857 Views
1 replies
1 likes
PlanPremiumCountry DeviceSamsung S20Operating SystemAndroid My Question or IssueI think there is a bug in the application regarding downloading only over WiFi, in some particular conditions (see below).I have enabled the setting to allow mass-downloa...
Plan Premium Country Device Samsung S20 Operating System Android My Question or Issue I think there is a bug in the application regarding downloading only over WiFi, in some p...
Newbie
4810 Views
20 replies
1 likes
PlanPremiumCountrySerbiaDeviceHuawei Nova 9Operating SystemAndroid 10 My Question or IssueI switched my account for the first time, when i logged back in, the lyrics were gone. I updated my app, reinstalled and restarted my phone multiple times. Noth...
Plan Premium Country Serbia Device Huawei Nova 9 Operating System Android 10 My Question or Issue I switched my account for the first time, when i logged back in, the lyrics ...
Moderator
532 Views
1 replies
0 likes
PlanPremium CountryDoes not matter DeviceAny Android Operating SystemAndroid My Question or IssueIt is currently not possible to reverse any sorter on the Android App.I wanted to sort my favourite tracks from oldest to newest but it appears to only w...
Plan Premium Country Does not matter Device Any Android Operating System Android My Question or Issue It is currently not possible to reverse any sorter on th...
Spotify Legend
382 Views
1 replies
0 likes
PlanPremium CountryCzech Republic DeviceNothing phone (1)CPU: Qualcomm Snapdragon 778G+RAM: 8GMManufacturer model code: A063 Operating SystemAndroid 12 (Kernel 5.4.147-qgki-gba814c27899d, jul 16 )Nothing OS 1.1.0Play Store: 31.5.17-21My Question or I...
Plan Premium Country Czech Republic Device Nothing phone (1) CPU: Qualcomm Snapdragon 778G+ RAM: 8GM Manufacturer model code: A063 Operating System Android 12 (Kerne...
Spotify Legend
836 Views
1 replies
0 likes
Spotify Legend
408 Views
1 replies
0 likes
Whenever I select a song to play it, the "shuffle play" button bounces and nothing happens. Using shuffle is the only way I can play any music. How do I fix this?
Whenever I select a song to play it, the "shuffle play" button bounces and nothing happens. Using shuffle is the only way I can play any music. How do I fix this?
Visitor
4006 Views
3 replies
0 likes
PlanPremiumCountryArgentinaDeviceSamsung J4 pluscuando selecciono una cancion, la barra de abajo no se mueve y tampoco se reproduce la cancion. esto solo es en la aplicacion de spotify en mi celular, ya probé en spotify lite, spotify web y en la app ...
Plan Premium Country Argentina Device Samsung J4 plus cuando selecciono una cancion, la barra de abajo no se mueve y tampoco se reproduce la cancion. esto solo es en la aplicacion de spotify en...
Moderator
1312 Views
4 replies
1 likes
PlanPremiumDeviceSamsung Galaxy A53 5G, Samsung Galaxy A71, and Samsung Galaxy A70Operating SystemAndroid 12 and Android 11 My Question or IssueFor a few years now, since I had an A70 my Spotify started showing me 2 extra SD cards that are part of th...
Plan Premium Device Samsung Galaxy A53 5G, Samsung Galaxy A71, and Samsung Galaxy A70 Operating System Android 12 and Android 11 My Question or Issue For a few years now, sin...
Moderator
529 Views
1 replies
0 likes
PremiumCzech RepublicSamsung Galaxy S10eAndroid 12Spotify cannot connect to WiFi, mobile data works fine. Tried reinstalling the app, with and without SD card, restarted WiFi router and my phone several times, checked app permissions. Problem occurre...
Premium Czech Republic Samsung Galaxy S10e Android 12 Spotify cannot connect to WiFi, mobile data works fine. Tried reinstalling the app, with and without SD card, restarted WiFi router an...
Moderator
370 Views
1 replies
0 likes
PlanPremiumCountryNLDeviceSamsung S22 ultra, casting to JBL bar 9.1Operating SystemAndroid 12 My Question or IssueSince some weeks i am no longer able to cast to my speakers (jbl bar 9.1) when i tap om the jbl bar in the casting section within spotif...
Plan Premium Country NL Device Samsung S22 ultra, casting to JBL bar 9.1 Operating System Android 12 My Question or Issue Since some weeks i am no longer able to cast to my speakers ...
Moderator
526 Views
1 replies
0 likes
PlanPremiumCountryCHILEDeviceAndroid galaxy A20SOperating SystemAndroid My Question or Issue
Plan Premium Country CHILE Device Android galaxy A20S Operating System Android My Question or Issue
Spotify Legend
422 Views
1 replies
0 likes
Can't access the queue! It's just grayed out and can't be clicked on. Songs can be added to the queue but the menu isn't accessible. Tried restarting, clearing cache, reinstalling, nothing helped.PlanPremiumCountryUKDevice Samsung Galaxy
Can't access the queue! It's just grayed out and can't be clicked on. Songs can be added to the queue but the menu isn't accessible. Tried restarting, clearing cache, reinstalling, nothing h...
Moderator
1226 Views
6 replies
0 likes
