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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375401 Views

541 replies

34 likes

Account
Free
  • 375401 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7522 Views

0 replies

7 likes

  • 7522 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution Explicit content in "Behind the Lyrics", please allow us to turn this feature off

I let my child use spotify on an android device, it's on a family plan and is set to not allow explicit content, yet the "Behind the Lyrics" section can be riddled with f-words. This is unacceptable!

Casual Listener

I let my child use spotify on an android device, it's on a family plan and is set to not allow explicit content, yet the "Behind the Lyrics"  section can be riddled with f-words.  This is u...

Eni

Moderator

1038 Views

3 replies

3 likes

explicit lyrics content
  • 1038 Views
  • 3 replies
  • 3 likes

Superuser Contribution Playing ALL Podcasts from oldest-newest

PlanPremiumCountry AmericaDeviceGalaxy S8My Question or Issue When I go to podcasts, I can see all new episodes and play the most recent release. It will play the new episode of Podcast X, then Podcast Y, then Podcast Z. I just got into podcasts, and...

Newbie

  Plan Premium Country  America Device Galaxy S8 My Question or Issue   When I go to podcasts, I can see all new episodes and play the most recent release. It will play the ne...

Alex

Spotify Legend

3817 Views

6 replies

17 likes

order
Podcasts
  • 3817 Views
  • 6 replies
  • 17 likes

Superuser Contribution I am unable to play some songs

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Jeremy

Spotify Legend

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant get someone to give me my playlist. I had a wonderful person help me on sunday but anymore. Its

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueNo one will chat so i can tell them it the info that. Will help find my songs

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue No one ...

Jeremy

Spotify Legend

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

Can't play any song by certain artist

PlanFree/Premium - eitherCountryUKDeviceGalaxy S20 and WindowsOperating SystemAndroid, Windows 10/11 My Question or IssueThis issue has been going on for a very long time - a few years now. I've only now decided to bring it up as a problem because I ...

Casual Listener

Plan Free/Premium - either Country UK Device Galaxy S20 and Windows Operating System Android, Windows 10/11   My Question or Issue This issue has been going on for a very long time - a...

jesuschris111

Casual Listener

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Developer] Never automatically begin playback of music.

Spotify automatically begins playback of music when connecting to bluetooth devices.Spotify automatically begins playback of music when connecting to bluetooth after a short delay, even when other apps are actively using the audio output.Spotify auto...

Newbie

Spotify automatically begins playback of music when connecting to bluetooth devices. Spotify automatically begins playback of music when connecting to bluetooth after a short delay, even when othe...

OscarDC

Moderator

393 Views

1 replies

0 likes

Android
Developer
  • 393 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app keeps crashing whenever connected to bluetooth earbuds (Jabra Elite 3)

PlanPremiumCountryMalaysiaDeviceOppo Reno 5 (5G)Operating SystemAndroid ColorOS 12 My Question or IssueHello everyone! I'm going through a big issue at the moment with my spotify application. For more context, previously when I use my bluetooth earbu...

Casual Listener

Plan Premium Country Malaysia Device Oppo Reno 5 (5G) Operating System Android ColorOS 12   My Question or Issue Hello everyone! I'm going through a big issue at the moment with my spo...

OscarDC

Moderator

21643 Views

51 replies

6 likes

Android
Bluetooth headphones
  • 21643 Views
  • 51 replies
  • 6 likes

Superuser Contribution "Lyrics" not available for any song in my account

PlanPremiumCountryIndiaDeviceOnePlus 6Operating SystemAndroid 11 My Question or IssueI'm not able to see the "Lyrics" for any song in my account. I'm using a Spotify Premium Family, I've tried clearing the cache/data and also re-installed it multiple...

Casual Listener

Plan Premium Country India Device OnePlus 6 Operating System Android 11   My Question or Issue I'm not able to see the "Lyrics" for any song in my account. I'm using a Spotify Premium ...

Yordan

Moderator

598 Views

3 replies

0 likes

  • 598 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sick of Spotify playing ads at the start of podcasts

PlanPremiumCountryIrelandDeviceOnePlus 8TOperating SystemAndroid 12 My Question or IssueAs a Premium CUSTOMER, I'm SICK of Spotify inserting ads at the beginning of Podcasts I subscribe to. Even WORSE, they are always FOREIGN LANGUAGE ads.... NB They...

Music Fan

Plan Premium Country Ireland Device OnePlus 8T Operating System Android 12   My Question or Issue As a Premium CUSTOMER, I'm SICK of Spotify inserting ads at the beginning of Podcasts ...

scolu

Music Fan

970 Views

6 replies

0 likes

Ads-premium accounts
podcast
  • 970 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Issue with spotify app, not able to play music, does not load anything

PlanPremiumCountryUruguayDeviceXiaomi Redmi Note 10Operating SystemMIUI Global 12.5.3, Android version 11 RKQ1.201022.002, Spotify version 8.6.64.1081, latest version available for everything My Question or IssueHello guys, I'm in need of some help h...

Casual Listener

Plan Premium Country Uruguay Device Xiaomi Redmi Note 10 Operating System MIUI Global 12.5.3, Android version 11 RKQ1.201022.002, Spotify version 8.6.64.1081, latest version available for ever...

Yordan

Moderator

12097 Views

7 replies

0 likes

  • 12097 Views
  • 7 replies
  • 0 likes

Superuser Contribution [DISCUSSION] My ISP blocking Spotify on only Android!

PlanPremiumCountryIndiaDevice(Xiaomi Mi 11X Pro)Operating System(Android 12) My Question or IssueSo, when i open Spotify on Android 12 in my case, I get a bottom banner of No Internet Connection Available, but still songs do plays and can search for ...

Newbie

Plan Premium Country India Device (Xiaomi Mi 11X Pro) Operating System (Android 12)   My Question or Issue So, when i open Spotify on Android 12 in my case, I get a bottom banner of No...

OscarDC

Moderator

906 Views

3 replies

0 likes

  • 906 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Add Album to Playlist" has disappeared.

PlanPremiumCountryUnited StatesDevice(Galaxy Note 9)Operating System(Android 10) My Question or IssueThe "Add Album to Playlist" under the 'three dot' banner is not showing for me. Any thoughts?

Newbie

  Plan Premium Country United States Device (Galaxy Note 9) Operating System (Android 10)   My Question or Issue The "Add Album to Playlist" under the 'three dot' banner is not s...

Jeremy

Spotify Legend

773 Views

1 replies

0 likes

  • 773 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't play songs Android

PlanFree DevicePixel 4XLOperating SystemAndroid 12 My Question or Issue Hi, I have installed the Android Spotify App. Right now I am using Free mode. I alternate between Free and Paid from time to time. The issue is that I can not play my music by so...

Newbie

  Plan Free   Device Pixel 4XL Operating System Android 12   My Question or Issue   Hi, I have installed the Android Spotify App. Right now I am using Free mode. I alte...

Dian

Spotify Legend

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files directly from device's internal storage

PlanPremiumCountryNetherlands DeviceSamsung Galaxy Note 20 Ultra 5G (SM-N986B)Operating SystemAndroid 12 My Question or IssueRecently, a new feature got introduced; you can play local files directly from the internal storage of your device! Very hand...

Regular

Plan Premium Country Netherlands   Device Samsung Galaxy Note 20 Ultra 5G (SM-N986B) Operating System Android 12   My Question or Issue Recently, a new feature got introduced; yo...

OscarDC

Moderator

3022 Views

6 replies

1 likes

  • 3022 Views
  • 6 replies
  • 1 likes

Superuser Contribution Lyrics not showing on mobile but showing on desktop

PlanPremiumCountryBrazilDeviceSamsung Galaxy J5 PrimeOperating SystemAndroid Oreo My Question or IssueI can see the lyrics when I'm using Spotify on desktop but they aren't appearing on the mobile (same account). I tried using someone else's account ...

Casual Listener

Plan Premium Country Brazil Device Samsung Galaxy J5 Prime Operating System Android Oreo   My Question or Issue I can see the lyrics when I'm using Spotify on desktop but they aren't a...

Dian

Spotify Legend

8656 Views

21 replies

24 likes

  • 8656 Views
  • 21 replies
  • 24 likes

Superuser Contribution Podcasts not playing offline

Started using Spotify for podcasts. Downloaded some locally to listen on commute but they stop playing when I don't have a data connection. Music works fine offline. Premium Samsung S20+Android 10Canada

Newbie

Started using Spotify for podcasts. Downloaded some locally to listen on commute but they stop playing when I don't have a data connection. Music works fine offline.   Premium  Samsung S...

Dian

Spotify Legend

8040 Views

18 replies

0 likes

  • 8040 Views
  • 18 replies
  • 0 likes

Superuser Contribution Playing an album defaults to shuffle constantly

PremiumUSAGalaxy S10+Android 12My Question or IssueNear every time I open the Spotify app on my phone and select the first track on an album/playlist or anything else, it will not play in order. I look at the track, and sure enough, shuffle has been ...

Casual Listener

Premium USA Galaxy S10+ Android 12 My Question or Issue Near every time I open the Spotify app on my phone and select the first track on an album/playlist or anything else, it will not play in o...

Eni

Moderator

714 Views

3 replies

1 likes

  • 714 Views
  • 3 replies
  • 1 likes

Superuser Contribution New features gone

PlanPremiumCountryEcuadorDevicePixel 4Operating SystemAndroid 12 My Question or IssueI had new features like swipe to queue, playlist enhacement, pull down on my liked songs to search (now I have to touch the dots at the corner of the screen to then ...

Casual Listener

Plan Premium Country Ecuador Device Pixel 4 Operating System Android 12   My Question or Issue I had new features like swipe to queue, playlist enhacement, pull down on my liked songs ...

AndresM

Moderator

1035 Views

3 replies

0 likes

  • 1035 Views
  • 3 replies
  • 0 likes

Superuser Contribution SOME songs not downloading

PlanPremiumCountryIreland DeviceSony Xperia X compactOperating SystemAndroid Oreo My Question or IssueOnly some songs will not download. WiFi is on and plenty of free storage space on the phone. See screenshot

Casual Listener

Plan Premium Country Ireland  Device Sony Xperia X compact Operating System Android Oreo   My Question or Issue Only some songs will not download.  WiFi is on and plent...

Yordan

Moderator

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on Android will not see my Blutooth (OontZ)

PlanPremiumCountryUSADeviceSamsung Galaxy A51Operating SystemAndroid Version 12? My Question or IssueSo - everything was working fine for like 2+ years? I have an OontZ Angle 3XL ID speaker. Galaxy A51 phone. Pay for spotify and should have most upda...

Newbie

  Plan Premium Country USA Device Samsung Galaxy A51 Operating System Android Version 12?   My Question or Issue So - everything was working fine for like 2+ years? I have an Oon...

Yordan

Moderator

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes