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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryNetherlands DeviceSamsung Galaxy 9, Samsung Galaxy S20+Operating SystemAndroid My Question or IssueSuddenly I don't have any Sonos speaker inside my Spotify app anymore. All devices are on same wi-fi and working well. I can use the ...
Plan Premium Country Netherlands Device Samsung Galaxy 9, Samsung Galaxy S20+ Operating System Android My Question or Issue Suddenly I don't have any Sonos speaker inside my Sp...
Spotify Legend
571 Views
1 replies
0 likes
Hello, since I've bought the Samsung A32, I've been struggling with the following problem. Every time I pause a song, the 'widget' changes (attachment). When I click on the play button, it takes Spotify approximately 15 seconds in order to play the s...
Hello, since I've bought the Samsung A32, I've been struggling with the following problem. Every time I pause a song, the 'widget' changes (attachment). When I click on the play button, it takes Spot...
Spotify Legend
4108 Views
9 replies
0 likes
PlanPremiumCountryUSADeviceGalaxy S20 Ultra 5GOperating SystemAndroid 11 My Question or IssueI tell Spotify to download my offline songs to my SD card. It does it, and everything is OK for a few days. Then i notice that Spotify is re-downloading my s...
Plan Premium Country USA Device Galaxy S20 Ultra 5G Operating System Android 11 My Question or Issue I tell Spotify to download my offline songs to my SD card. It does ...
Newbie
3231 Views
9 replies
3 likes
PlanPremiumCountryBrazilUsing the latest app version, downloaded from the Play Store8.6.48.796 Device(Redmi Note 10)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI want to save the songs in my SD Card. The usual way to d...
Plan Premium Country Brazil Using the latest app version, downloaded from the Play Store 8.6.48.796 Device (Redmi Note 10) Operating System (iOS 10, Android Oreo, Windows 10,etc...
Spotify Legend
1114 Views
6 replies
0 likes
Phone:AndroidSubscription:PremiumI downloaded some songs on my desktop and had no problems bringing them over to my phone (Samsung A50) and adding them to my playlists. I was listening to this one song on repeat for a day or so because I really liked...
Phone: Android Subscription: Premium I downloaded some songs on my desktop and had no problems bringing them over to my phone (Samsung A50) and adding them to my playlists. I was listening to...
Spotify Legend
817 Views
3 replies
0 likes
PlanPremiumCountryGermanyDevicePixel 4Operating SystemAndroid (Latest) My Question or Issue I assumed this was a bug and have been waiting for a fix, but I worry actually that this may be a misfeature. On the search "view" (page, screen?) there are a...
Plan Premium Country Germany Device Pixel 4 Operating System Android (Latest) My Question or Issue I assumed this was a bug and have been waiting for a fix, but I worry actua...
Spotify Legend
774 Views
1 replies
1 likes
PlanFreeCountryUnited KingdomDeviceXiamoi Redmi Note 9 phoneOperating SystemAndroid 11 My Question or IssueI'm using a Xiamoi Redmi Note 9 Phone on Android 11 all latest updates for everything including Spotify & I'm a free user. My Question Because ...
Plan Free Country United Kingdom Device Xiamoi Redmi Note 9 phone Operating System Android 11 My Question or Issue I'm using a Xiamoi Redmi Note 9 Phone on Android 11 all lat...
Spotify Legend
647 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceTCL Android TVOperating SystemAndroid TV My Question or IssueWhen trying to play videos in Spotify on my Android TV, the video is really slow, choppy, and flickers to black continuously. I have restarted the TV as well a...
Plan Premium Country Canada Device TCL Android TV Operating System Android TV My Question or Issue When trying to play videos in Spotify on my Android TV, the video is really...
Music Fan
15962 Views
44 replies
2 likes
I downloaded the 29/07/2021 Android update a few days ago and since then all playlists are broken in the app. I can't open my own playlists, or the Made For You playlists -- every time I try to open a playlist all I get is the "Something went wrong -...
I downloaded the 29/07/2021 Android update a few days ago and since then all playlists are broken in the app. I can't open my own playlists, or the Made For You playlists -- every time I try to open ...
Casual Listener
453 Views
1 replies
0 likes
Hello. I updated my Spotify and activated the "Hey Spotify" feature but nothing happens when I say "Hey Spotify..." with the app open AND after updating it. Normal voice search works and mic permission is on. I tried deactivating and then reactivatin...
Hello. I updated my Spotify and activated the "Hey Spotify" feature but nothing happens when I say "Hey Spotify..." with the app open AND after updating it. Normal voice search works and mic permissi...
Casual Listener
26963 Views
46 replies
6 likes
I'm trying to sync a Local file from my PC to my phone as the song just got taken off spotify so I purchased it and downloaded it. I've gotten local files to work many times in the past but I've been through many ISPs since then and different spotif...
I'm trying to sync a Local file from my PC to my phone as the song just got taken off spotify so I purchased it and downloaded it. I've gotten local files to work many times in the past but I've b...
Casual Listener
3588 Views
4 replies
0 likes
This issue has been occurring for many years. Please I am tired of being told that it is my fault and I must uninstall and delete all my data, reinstall, etc the customers should not be punished because the product is faulty. Will this issue ever be ...
This issue has been occurring for many years. Please I am tired of being told that it is my fault and I must uninstall and delete all my data, reinstall, etc the customers should not be ...
Roadie
2601 Views
21 replies
1 likes
Plan- Fam PremCountry- usaDevice pixel 4a (android) (See attached pic for example) My Question- I went to play some music today in my office. The play button when I open an album has shuffle built into it. This is automatic. I looked in the settings ...
Plan- Fam Prem Country- usa Device pixel 4a (android) (See attached pic for example) My Question- I went to play some music today in my office. The play button when I open an...
Moderator
3056 Views
8 replies
0 likes
I have purchased Spotify premium for over a year now and the app on my phone keeps freezing and stopping to a point where I have to force stop the app, it is really problematic especially when playing music for a crowed and I have to shut everything ...
I have purchased Spotify premium for over a year now and the app on my phone keeps freezing and stopping to a point where I have to force stop the app, it is really problematic especially when playin...
Moderator
501 Views
1 replies
0 likes
PlanPremiumCountryUSDevicePixel 3a XLOperating SystemAndroid 11 My Question or IssuePrior to the last few weeks I would only very occasionally have Spotify audio have a little hiccup while listening on my BT earbuds which is fine. Since a few weeks a...
Plan Premium Country US Device Pixel 3a XL Operating System Android 11 My Question or Issue Prior to the last few weeks I would only very occasionally have Spotify audio have a littl...
Spotify Legend
1970 Views
3 replies
0 likes
Using Spotify on my phone (Samsung Galaxy S10 5g running Android 11), I've recently been having trouble with podcasts not resuming properly after ad breaks. Instead of resuming play at the correct time point, the podcast will just go back to the begi...
Using Spotify on my phone (Samsung Galaxy S10 5g running Android 11), I've recently been having trouble with podcasts not resuming properly after ad breaks. Instead of resuming play at the...
Moderator
621 Views
1 replies
0 likes
PlanPremiumCountryGermanyDevice(Samsung Galaxy S21 Ultra)Operating System(Android 11) My Question or IssueHi!Whenever I use mobile data to play Spotify, because I don't have wifi at that moment, I am able to play playlists or albums that I haven't ev...
Plan Premium Country Germany Device (Samsung Galaxy S21 Ultra) Operating System (Android 11) My Question or Issue Hi! Whenever I use mobile data to play Spotify, because I don't hav...
Spotify Legend
483 Views
1 replies
0 likes
I'll sort a list of podcast episodes by unplayed, then listen to one episode. Then when I return to the list of episodes, the sort is no longer applied. Waiting for any amount of time does nothing, but once I scroll for a while to find the next unpla...
I'll sort a list of podcast episodes by unplayed, then listen to one episode. Then when I return to the list of episodes, the sort is no longer applied. Waiting for any amount of time does nothing, b...
Spotify Legend
550 Views
1 replies
0 likes
Plan: PremiumCountry: ArgentinaDevice: Samsung Galaxy 9Operating System: Android 10Android Spotify version: 8.6.48.796 Error:I cannot see Lyrics on my phone while I'm able to see it on the Desktop app installed on my Mac, so I assume it's an issue re...
Plan: Premium Country: Argentina Device: Samsung Galaxy 9 Operating System: Android 10 Android Spotify version: 8.6.48.796 Error: I cannot see Lyrics on my...
Visitor
623 Views
3 replies
2 likes
Hello everybody I have been using my new Xiaomi Mi Note 10 Lite for a few days. I have a problem with Spotify: the notification with media controls never appears, even when playing music. I have enabled all possible notices to the app I refer to this...
Hello everybody I have been using my new Xiaomi Mi Note 10 Lite for a few days. I have a problem with Spotify: the notification with media controls never appears, even when playing ...
Casual Listener
3633 Views
4 replies
0 likes
