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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387787 Views

545 replies

34 likes

Account
Free
  • 387787 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8043 Views

0 replies

7 likes

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Superuser Contribution Local Files In Playlists Randomly Greying Out

PlanPremium CountryUSA DeviceSamsung Galaxy S8 Operating SystemAndroid 9, One UI 1 Spotify Version8.7.22.1125 My Question or IssueOn my phone, some of the local files in my playlist seem to randomly turn gray, you can still select/play the track norm...

Casual Listener

Plan Premium   Country USA   Device Samsung Galaxy S8   Operating System Android 9, One UI 1   Spotify Version 8.7.22.1125   My Question or Issue On my phone,...

Celesticoot

Casual Listener

411 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Why does the Spotify application on my phone is detected as the web player?

I just change my phone to a Poco P3, and once I downloaded Spotify, the application is considered as the web browser. Which means I can't have access to my own playlist, can't choose my own music, etc. Any luck on that ?

Visitor

I just change my phone to a Poco P3, and once I downloaded Spotify, the application is considered as the web browser. Which means I can't have access to my own playlist, can't choose my own music, et...

Alex

Spotify Legend

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
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Superuser Contribution song not woking

the songs only play for one sec and then it goes to the next song, the same thing will happen but then if It goes to ads it will play but then you cant hear the song.

Newbie

the songs only play for one sec and then it goes to the next song, the same thing will happen but then if It goes to ads it will play but then you cant hear the song.

OscarDC

Moderator

378 Views

1 replies

0 likes

song not woking
  • 378 Views
  • 1 replies
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Superuser Contribution Is 'Remove from this playlist' no longer available from the song card menu?

I recently upgraded phones (Samsung S22) and noticed that a feature I use a lot, the "Remove from this playlist" option is missing from the song card/canvas/whatever you call the popup with the album art, scrub bar, and lyrics. It was avaliable on my...

Newbie

I recently upgraded phones (Samsung S22) and noticed that a feature I use a lot, the "Remove from this playlist" option is missing from the song card/canvas/whatever you call the popup with the album...

AndresM

Moderator

1196 Views

1 replies

1 likes

  • 1196 Views
  • 1 replies
  • 1 likes

Superuser Contribution can't play titels from Dire Straits

PlanPremiumCountrySwitzerland HTC10Android 8.0.0 When I try titles from Dire Straits, nothing happens.

Regular

Plan Premium Country Switzerland   HTC10 Android 8.0.0     When I try titles from Dire Straits, nothing happens.    

Jeremy

Spotify Legend

1526 Views

9 replies

0 likes

  • 1526 Views
  • 9 replies
  • 0 likes

Superuser Contribution Android volume and glitching problem

PlanPremiumCountryPolandOperating SystemAndroid Pie My Question or IssueWhile playing music volume randomly goes up to the maximum and song is glitching. It can be quite dangerous for earphones users (me). I had this problem few times before an updat...

Visitor

Plan Premium Country Poland Operating System Android Pie   My Question or Issue While playing music volume randomly goes up to the maximum and song is glitching. It can be quite dangerou...

AndresM

Moderator

792 Views

5 replies

1 likes

  • 792 Views
  • 5 replies
  • 1 likes

web player won't start, or stops and won't restart

I joined and went premium 2 says ago, because Amazon broke theirs, and doesn't seem interested in fixing it. Yesterday and the day before, the web player worked fine, except for the .5 to 1.5 minutes it usually tool to buffer the first song. But afte...

Newbie

I joined and went premium 2 says ago, because Amazon broke theirs, and doesn't seem interested in fixing it.   Yesterday and the day before, the web player worked fine, except for the .5 to 1....

242 Views

0 replies

0 likes

  • 242 Views
  • 0 replies
  • 0 likes

Superuser Contribution Several issues with the Android app

(Spotify version 8.7.22.1125 - Android 12)First off, the "Now Playing" tab keeps disappearing resulting in me having to quit and open the app again. This seems to mess with the background playing functionality too. Second, the app doesn't seem to get...

Visitor

(Spotify version 8.7.22.1125 - Android 12) First off, the "Now Playing" tab keeps disappearing resulting in me having to quit and open the app again. This seems to mess with the background playing f...

AndresM

Moderator

469 Views

1 replies

1 likes

  • 469 Views
  • 1 replies
  • 1 likes

Superuser Contribution galaxy watch - Spotifyapp not working unless I've downloaded the the contet

Normally I can listen to anything on Spotify if my phone is near my watch, meaning I can control what I'm listening too on my watch. Now this isn't working, Spotify appears to freeze in the mobile app if I try to do this. Spotify app does work if I d...

Visitor

Normally I can listen to anything on Spotify if my phone is near my watch, meaning I can control what I'm listening too on my watch. Now this isn't working, Spotify appears to freeze in the mobile ap...

Jeremy

Spotify Legend

254 Views

1 replies

0 likes

  • 254 Views
  • 1 replies
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Superuser Contribution App keeps crashing and won't work in the background

App continuosly crashes in the middle of songs on Android. Will not work in the background either, crashes even faster. Have cleared cache and reinstalled the app but nothing has changed.

Visitor

App continuosly crashes in the middle of songs on Android. Will not work in the background either, crashes even faster. Have cleared cache and reinstalled the app but nothing has changed.

Jeremy

Spotify Legend

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution No se reproducen canciones en la opción de "agregar canciones".

Al querer utilizar la opción de agregar canciones en una playlist si aparece el listado pero al seleccionar la canción no se reproducen los audios. Todo lo demas si funciona en la playlist.

Visitor

Al querer utilizar la opción de agregar canciones en una playlist si aparece el listado pero al seleccionar la canción no se reproducen los audios. Todo lo demas si funciona en la playlist.

Elena

Moderator

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android app swapping itself from playlist to playlist radio

PlanPremiumCountryUSDeviceSamsung Galaxy ZFold 3Operating SystemAndroid 12 My Question or IssueI've been having this aggravating issue for a few months now and finally had enough of it.Sometimes, usually after I connect to Bluetooth, I will select a ...

Casual Listener

Plan Premium Country US Device Samsung Galaxy ZFold 3 Operating System Android 12   My Question or Issue I've been having this aggravating issue for a few months now and finally had en...

Yordan

Moderator

514 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Queue Button moved

Spotify has moved the queue Button from the bottom right of the now playing screen. Now it's a two step process to get to my queue, which I use constantly. Is this from a new update? Why is Spotify making the user interface less user friendly? How ca...

Newbie

Spotify has moved the queue Button from the bottom right of the now playing screen. Now it's a two step process to get to my queue, which I use constantly. Is this from a new update? Why is Spotify m...

Cscape

Visitor

12545 Views

14 replies

28 likes

Android
features
queue
Queue Button
  • 12545 Views
  • 14 replies
  • 28 likes

Superuser Contribution Galaxy Watch 4 Spotify wont control spotify on phone

Hey, I cannot control my phones spotify from galaxy watch 4 classic. When I click on the watch "your phone" nothing happens. It just stays on watch playback.

Visitor

Hey, I cannot control my phones spotify from galaxy watch 4 classic. When I click on the watch "your phone" nothing happens. It just stays on watch playback.

Alex

Spotify Legend

858 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Bluetooth speaker crackling sound

I have a Samsung S21 FE and bluetooth speakers UE Boom 3. Everything works perfect on any other app like YouTube. But as soon as I use the latest Spotify version 8.7.22.1125 I get getting crackling sounds every few seconds when playing a song. When u...

Newbie

I have a Samsung S21 FE and bluetooth speakers UE Boom 3. Everything works perfect on any other app like YouTube. But as soon as I use the latest Spotify version 8.7.22.1125 I get getting crackling s...

Elena

Moderator

1670 Views

1 replies

0 likes

  • 1670 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Why does my homepage never work?

When I press on the icon at the bottom of the screen labeled 'Home', the same message comes up every time 'Sorry, something went wrong. That didn't work. Please have another go. '

Newbie

When I press on the icon at the bottom of the screen labeled 'Home', the same message comes up every time 'Sorry, something went wrong. That didn't work. Please have another go. '

Jeremy

Spotify Legend

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes