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Plan
Premium
Country
PH
Device
Galaxy note 8
Operating System
Android Pie 9.0 with Samsung One UI
My Question or Issue
i can't pause any songs from my lock screen
Hey @cxaguilera,
Thanks for reaching out about this here in the Community.
Since it could be a temporary error, would you mind trying each of the following steps?
Let us know how you get on. We'll look out for your reply and be available to help with anything else as well!
Works perfectly! So simple and obvious.
This doesn't work for me. After 2 days the issue comes back
Hi @Mjh4192!
Could you let us know the following:
A short screen recording which shows this behavior in action would also be greatly appreciated. That way we can get a clear understanding of what's happening on your end.
If possible, try logging in to another device (preferably with the same OS) to see if you'd experience the same behavior there. A friend's or a relative's device, for example, would do the trick.
We'll be on the lookout for your reply. Cheers!
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