music wont download

music wont download

i had playlists downloaded but then i noticed that the new songs are not getting downladed. i have enough storage and when i start the download nothing is getting downloaded. i did anything what people said online but notting worked
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1 Reply

Dian

Hey there,

 

Thanks for posting in the Community.

 

The issue you're describing is resolved most of the times after performing a clean reinstall of the app. Could you give it a try as described here?

 

If the issue still persists, we'd need you to try a different internet connection and tell us the brand/model and operating system of your device.

 

Keep us posted,

 

Cheers!

DianModerator
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