Buen día me percate que hicieron un cobro doble del servicio que procede?

[#1]

Tengo cobro doble del pago mensual

[Dian]

Hey there,

Thanks for posting in the Community. We hope you don't mind us replying in English.

If you see two recent payments on your end, it is possible, that you have two subscriptions on separate accounts. You can use the steps from this FAQ page to check if this is the case. 

It is also worth checking the receipts page on your account, where you can see when the last payments for the subscription on the account have been made. Here is a link to that page. 

Keep us posted,

Cheers!