Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
201643 Views
134 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
545920 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
453672 Views
571 replies
38 likes
My Home tab is full stuff I'm not interested in:Inspired by, discover weekly, suggestions etc. No use at all.My Browse tab is equally if not more useless.Search and library is the only thing I need but I still have to navigate through this sludge to ...
My Home tab is full stuff I'm not interested in: Inspired by, discover weekly, suggestions etc. No use at all. My Browse tab is equally if not more useless. Search and library is the only thing I ...
Casual Listener
1244 Views
2 replies
3 likes
PlanPremium (student)CountryUnited StatesDeviceSamsung Galaxy S10Operating SystemAndroid 11 My Question or IssueWhen trying to load the story on the app for spotify wrapped for 2021, I cannot even look at any of the stats. It refuses to load, but I c...
Plan Premium (student) Country United States Device Samsung Galaxy S10 Operating System Android 11 My Question or Issue When trying to load the story on the app for spotify wrapped f...
Casual Listener
3857 Views
9 replies
9 likes
I am using a Samsung S8 with the Spotify app and behind the lyrics from Genius is not showing up behind the album cover of any song as it should for some reason. The app is not in offline mode and i've already tried to reinstall it. I am using a new ...
I am using a Samsung S8 with the Spotify app and behind the lyrics from Genius is not showing up behind the album cover of any song as it should for some reason. The app is not in offline mode and i'...
Newbie
889 Views
1 replies
6 likes
Plan Premium Country Czechia Device Realme 6i Operating System Android 11 My Question or Issue Why is the notification bar on iOS completely transparent, but on Android it's semi? It doesn't looks good and it's kinda unfair. It would be great if it w...
Plan Premium Country Czechia Device Realme 6i Operating System Android 11 My Question or Issue Why is ...
Spotify Legend
1041 Views
1 replies
13 likes
hi, there should be an option that if you accidentally deleted a playlist, the likes should be recovered when you recover that playlist.
hi, there should be an option that if you accidentally deleted a playlist, the likes should be recovered when you recover that playlist.
Moderator
580 Views
1 replies
0 likes
I would like to suggest that you put the filter to sort songs by recent order again in the APP.Before, I had this option, after they removed it, it's horrible to have to scroll down the entire list of songs to hear the recent ones.
I would like to suggest that you put the filter to sort songs by recent order again in the APP. Before, I had this option, after they removed it, it's horrible to have to scroll down the entire list...
Moderator
465 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceGalaxy Note20 UltraOperating SystemAndroid 12My Question or IssueA month or two ago, my music library started automatically deleting itself every time I reboot the phone. I do not have enough internal storage for my musi...
Plan Premium Country Canada Device Galaxy Note20 Ultra Operating System Android 12 My Question or Issue A month or two ago, my music library started automatically deleting itself every time ...
Moderator
386 Views
1 replies
0 likes
PlanPremiumCountryUSADevicePixel 4aOperating SystemAndroid 11 My Question or IssueThe six stations at the top of my home screen (under Good Morning, good evening, etc) don't ever change. I'm towards the end of my two month premium trial and the stati...
Plan Premium Country USA Device Pixel 4a Operating System Android 11 My Question or Issue The six stations at the top of my home screen (under Good Morning, good evening, etc) don't ...
Casual Listener
2291 Views
12 replies
4 likes
Hello thereSome time ago I bought my elderly parents an Amazon Echo and set up a Spotify account for my Mum.It's been great, and proved very useful to calm Dad down with soothing music when his dementia makes him a bit agitated.I set it all up for Mu...
Hello there Some time ago I bought my elderly parents an Amazon Echo and set up a Spotify account for my Mum. It's been great, and proved very useful to calm Dad down with soothing music when his d...
476 Views
0 replies
0 likes
Why is this app always so damn slow, craptacular and glitchy - where's walk the cash going???Songs we were listening to just hours ago suddenly can't be found. Music is playing but screen and queue is completely blank...sure this is normal 若 We were...
Why is this app always so damn slow, craptacular and glitchy - where's walk the cash going???Songs we were listening to just hours ago suddenly can't be found. Music is playing but screen and queue i...
Spotify Legend
715 Views
2 replies
0 likes
Just recd s10 plus and galaxy buds. For some reason the touchpads won't change track, pause, etc. Work fine In other music apps. Anyone else have this problem and a possible fix ?
Just recd s10 plus and galaxy buds. For some reason the touchpads won't change track, pause, etc. Work fine In other music apps. Anyone else have this problem and a p...
Newbie
16869 Views
21 replies
8 likes
PlanPremiumCountryHUNGARY DeviceSAMSUNG A71 Operating SystemAndroid 11 My Question or IssueHy! My problem is when the phone connect to the car audio via bluetooth, the Spotify can not start the music automatically. I have to bring the phone from pock...
Plan Premium Country HUNGARY Device SAMSUNG A71 Operating System Android 11 My Question or Issue Hy! My problem is when the phone connect to the car audio vi...
Spotify Legend
1628 Views
5 replies
0 likes
PlanPremiumCountryTurkeyDevice(Xiaomi Mi 6)Operating System(Android 10) My Question or IssueLyrics are not visible when logging in with my own account, but appear when logging in with another account
Plan Premium Country Turkey Device (Xiaomi Mi 6) Operating System (Android 10) My Question or Issue Lyrics are not visible when logging in with my own account, but appear when loggin...
Casual Listener
656 Views
2 replies
0 likes
PlanPremiumCountryNew Zealand DeviceSamsung S10EOperating SystemAndroid 10 Spotify is displaying the wrong song title in the widget, top notification bar, and on the lock screen. It will get stuck on a song and will not update to any other song that ...
Plan Premium Country New Zealand Device Samsung S10E Operating System Android 10 Spotify is displaying the wrong song title in the widget, top notification bar, and on t...
Spotify Legend
5064 Views
14 replies
2 likes
PlanPremiumCountryIreland DeviceSony Xperia XA2Operating SystemAndroid 9 My Question or IssueHi all. Every second or third time I open my Spotify app on my Sony Xperia it crashes and resets my phone. Very frustrating to say the least. I have done the...
Plan Premium Country Ireland Device Sony Xperia XA2 Operating System Android 9 My Question or Issue Hi all. Every second or third time I open my Spotify app on my Sony ...
Moderator
1045 Views
4 replies
0 likes
PlanPremiumCountryAustralia DeviceSony smart tvOperating System? Just update a couple days ago My Question or Issue the Spotify app doesn’t have sound via the app on the tv or air playing from my phone to the tv, but all other apps have sound.
Plan Premium Country Australia Device Sony smart tv Operating System ? Just update a couple days ago My Question or Issue the Spotify app doesn’t have sound via t...
Moderator
10437 Views
9 replies
2 likes
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S20 UltraOperating SystemAndroid 11.0My Question or IssueWhen I download music and try to surf on instagram it completely crashes everything and having to re-download over and over 14th time this ha...
Plan Premium Country United States Device Samsung Galaxy S20 Ultra Operating System Android 11.0 My Question or Issue When I download music and try to surf on instagram it completely...
Moderator
966 Views
3 replies
0 likes
PlanFree/PremiumCountryUSADeviceiPhone 13 Pro, Samsung Galaxy S9+Operating SystemiOS 13, Android 11 My Question or IssueMy friend and I send each other Group Session links via SMS and/or Facebook Messenger, but we both have to restart Spotify after c...
Plan Free/Premium Country USA Device iPhone 13 Pro, Samsung Galaxy S9+ Operating System iOS 13, Android 11 My Question or Issue My friend and I send each other Group Session lin...
Spotify Legend
426 Views
1 replies
0 likes
PlanPremiumCountryItaliaDeviceXiaomi Mi9tOperating SystemAndroid 11 My Question or IssueDa parecchi mesi ormai riscontro un problema riguardante le informazioni del brano mostrate sull'autoradio della macchina. Il titolo della canzone e l'artista rim...
Plan Premium Country Italia Device Xiaomi Mi9t Operating System Android 11 My Question or Issue Da parecchi mesi ormai riscontro un problema riguardante le informazioni del b...
Spotify Legend
1479 Views
3 replies
1 likes
Recently I have re-downloaded Spotify inorder to listen to an individual song that wasn't available in YouTube, keep in mind I haven't used Spotify is probably a year or so, so you can imagine my surprise when I came back to being unable to listen to...
Recently I have re-downloaded Spotify inorder to listen to an individual song that wasn't available in YouTube, keep in mind I haven't used Spotify is probably a year or so, so you can imagine my sur...
514 Views
0 replies
0 likes
