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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387619 Views

545 replies

34 likes

Account
Free
  • 387619 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

  • 8042 Views
  • 0 replies
  • 7 likes

Superuser Contribution Spotify mobile profile identical to the PC one

PlanPremiumCountryFranceDeviceAllOperating SystemAll My Question or IssueHello, I want to submit a new functionality for platform users. Since the new profile page is available for PC, why not do the same for Android or Apple smartphones?

Regular

Plan Premium Country France Device All Operating System All   My Question or Issue Hello, I want to submit a new functionality for platform users. Since the new profile page is availab...

Elena

Moderator

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Can't play downloaded podcasts in airplane mode

In preparation for a long plane trip, I downloaded both music playlists and podcasts. When in airplane mode, I had no problem playing the music playlists but I was unable to play to podcasts. Well, I was able to play about half of one podcast before ...

Casual Listener

In preparation for a long plane trip, I downloaded both music playlists and podcasts. When in airplane mode, I had no problem playing the music playlists but I was unable to play to podcasts. Well, I...

Amay

Spotify Star

3778 Views

1 replies

0 likes

  • 3778 Views
  • 1 replies
  • 0 likes

Superuser Contribution Won't play selected song(not the usual issue people are talking about)

PlanPremium (almost since the start)Country DeviceSamsung Galaxy s20+Operating System(iOS Android (whatever most current is) My Question or IssueI have not come across this issue till today. I've researched but no one else seems to be having this pro...

Casual Listener

Plan Premium (almost since the start) Country   Device Samsung Galaxy s20+ Operating System (iOS Android (whatever most current is)   My Question or Issue I have not come across t...

Elena

Moderator

909 Views

6 replies

2 likes

  • 909 Views
  • 6 replies
  • 2 likes

Superuser Contribution Rewind/Fast forward buttons greyed out on lock screen

PlanPremiumCountryUSADeviceSamsung Galaxy S20+ 5GOperating SystemAndroid version 11 My Question or Issue Not sure if this was after a recent update (since I have my apps set to auto-update), but I haven't been able to fast forward or rewind when list...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S20+ 5G Operating System Android version 11   My Question or Issue   Not sure if this was after a recent update (since I have my ap...

MisterSnrub

Regular

2033 Views

7 replies

0 likes

  • 2033 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Play not working after some time

PlanPremiumCountrySwitzerlandDeviceOnePlus 8 ProOperating SystemAndroid 11 When I don't use Spotify for some time, I can only play a song if I open the app. Even if the app is still opened in the task manager. Also I disabled all battery optimization...

Regular

Plan Premium Country Switzerland Device OnePlus 8 Pro Operating System Android 11   When I don't use Spotify for some time, I can only play a song if I open the app. Even if the app is ...

ReeCube

Regular

2400 Views

8 replies

0 likes

bug
Play
Play Button
  • 2400 Views
  • 8 replies
  • 0 likes

Superuser Contribution Not Reporting Listening Activity

PlanPremiumCountryUSDeviceSamsung S21 UltraOperating SystemAndroid 11 My Question or IssueAndroid devices no longer update their listening activity for friends on the latest version

Casual Listener

Plan Premium Country US Device Samsung S21 Ultra Operating System Android 11   My Question or Issue Android devices no longer update their listening activity for friends on the latest ...

Ver

Spotify Legend

536 Views

2 replies

0 likes

android 11
listening activity
  • 536 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to delete an old spotify account that has no longer been connected to Facebook

Help! I can't delete my old spotify account. I made it through facebook but it's no longer connected on my Facebook and I don't remember the password nor the email. I want to delete my old spotify and idk how

Visitor

Help! I can't delete my old spotify account. I made it through facebook but it's no longer connected on my Facebook and I don't remember the password nor the email. I want to delete my old spotify an...

Mario

Spotify Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs won't play in order

PlanPremiumCountryUSADeviceSamsung JV3 Operating SystemAndroid My Question or IssueLiked songs are sorted by artist but don't generally play in order. Will skip around within an artist but won't play every song. No version updates are indicated as be...

Newbie

Plan Premium Country USA Device Samsung JV3   Operating System Android   My Question or Issue Liked songs are sorted by artist but don't generally play in order.  Will skip ...

Mario

Spotify Legend

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Superuser Contribution Name and image profile of my profile and others people does not show up

PlanPremiumCountryItalyDeviceRedmi 10x 5g (china rom)Operating SystemAndroid My Question or IssueMine and others name and profile picture does not show up when i try to view it. Happened all of a sudden. Some time ago this was not happening. This pro...

Casual Listener

Plan Premium Country Italy Device Redmi 10x 5g (china rom) Operating System Android   My Question or Issue Mine and others name and profile picture does not show up when i try to view ...

Qw110

Casual Listener

728 Views

4 replies

0 likes

Android
Image's profile
name's profile
Spotify
  • 728 Views
  • 4 replies
  • 0 likes

Google Assistant not working with spotify 2021

There are many posts about problems between Google Assistant and spotify but they are usually from 2018 so the software was completely different back then. The problem however is the same. Suddenly after days of happy "spotify on google assistant" th...

Visitor

There are many posts about problems between Google Assistant and spotify but they are usually from 2018 so the software was completely different back then.    The problem however is ...

ReckerAGR

Casual Listener

17978 Views

4 replies

0 likes

Google Assistant
  • 17978 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Songs and playlists have stopped playing, but Spotify thinks they are playing still

PlanPremiumCountryUKDeviceMotorola Moto E6Operating SystemWindows 9 My Question or IssueFor the last ~4 days, my phone hasn't been playing songs or podcasts. The Spotify app is still working on my laptop, just not on my phone. When I shuffle a playli...

Casual Listener

Plan Premium Country UK Device Motorola Moto E6 Operating System Windows 9   My Question or Issue For the last ~4 days, my phone hasn't been playing songs or podcasts. The Spotify app ...

MafeG

Spotify Legend

1127 Views

3 replies

0 likes

Android
  • 1127 Views
  • 3 replies
  • 0 likes

Podcasts will not play

PremiumCountry USA DeviceSamsung Galaxy s21+Operating System My Question or IssueI just got a new phone S21+, switching to Verizon. The first time using, connected my headphones and my Playlists which have podcasts will not play. I cannot play any in...

Newbie

  Premium Country USA   Device Samsung Galaxy s21+ Operating System     My Question or Issue I just got a new phone S21+, switching to Verizon. The first time using, con...

MattSuda

Spotify Star

737 Views

2 replies

0 likes

Podcast Galaxy s21
  • 737 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcast Not Showing up in Search

PlanPremiumCountryUKDevice(iPhone 8, OnePlus 9, Macbook Pro 2019) My Question or IssueI can find the podcast (The Art Angle) on my Free Account but I am unable to find the podcast when logged on using my Premium Account. Both on web-player and on App...

Newbie

  Plan Premium Country UK Device (iPhone 8, OnePlus 9, Macbook Pro 2019)   My Question or Issue I can find the podcast (The Art Angle) on my Free Account but I am unable to find th...

Eni

Moderator

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Your Library] Local Files on MicroSD card not shown

I have one phone where all music files are stored on the device, and one where all are stored on a MicroSD. At the time of this writing, the phone with the MicroSD card does not seem to be aware that local files exist on the device. This needs to be ...

Music Fan

I have one phone where all music files are stored on the device, and one where all are stored on a MicroSD. At the time of this writing, the phone with the MicroSD card does not seem to be aware that...

Eni

Moderator

719 Views

1 replies

0 likes

Android
Your Library
  • 719 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No Add to Queue button on searched songs

PlanFreeCountryIndiaDeviceXiaomi Redmi Note 7 ProOperating SystemAndroid 10 My Question or IssueThere is no "Add to queue" button on songs from search result. But available on songs from playlist and album only.See, no way to add a song to queue. Ava...

Casual Listener

Plan Free Country India Device Xiaomi Redmi Note 7 Pro Operating System Android 10   My Question or Issue There is no "Add to queue" button on songs from search result. But available o...

Elena

Moderator

1966 Views

3 replies

0 likes

  • 1966 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Mobile][Radio] The new radio is quite annoying

Greetings, I have noticed that the radio has been updated recently and I don't like it that much.Here's a list of the problems with it:1. It doesn't show the lyrics, which is the most important issue, considering it may be a song that I hear for the ...

Newbie

Greetings, I have noticed that the radio has been updated recently and I don't like it that much. Here's a list of the problems with it: 1. It doesn't show the lyrics, which is the most important i...

Ver

Spotify Legend

376 Views

1 replies

0 likes

Mobile
Radio
  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution Title/Artist/Álbum not updated in car bluetooth

PlanPremiumCountrySpainDeviceXiaomi A3 Operating SystemAndroid one My Question or IssueThe title/artist/álbum does not change in the car screen. The first song that sounds still fixed. It was running well until the last update. My car is a Toyota Aur...

Newbie

Plan Premium Country Spain Device Xiaomi A3   Operating System Android one   My Question or Issue The title/artist/álbum does not change in the car screen. The first song that so...

MafeG

Spotify Legend

1758 Views

1 replies

0 likes

bluetooth
Car
Mobile
Spotify
  • 1758 Views
  • 1 replies
  • 0 likes

Superuser Contribution Clickable timestamps in podcast description

Many podcasts on Android have timestamped sections in the description.Only timestamps of the format (hh:mm:ss) with brackets are clickable [Doc] However, many podcasts use the same description from youtube which supports timestamps without brackets:h...

Casual Listener

Many podcasts on Android have timestamped sections in the description. Only timestamps of the format (hh:mm:ss) with brackets are clickable [Doc]    However, many podcasts use the same d...

Alex

Spotify Legend

1158 Views

1 replies

0 likes

  • 1158 Views
  • 1 replies
  • 0 likes

Superuser Contribution App not working

Hello everyone,My app stopped working yesterday - I tried to check if it needed any updates but nope.Therefore I uninstalled it and installed it again but same issue.I read that it can be related to the amount of data I have, since I got the same acc...

Casual Listener

Hello everyone, My app stopped working yesterday - I tried to check if it needed any updates but nope. Therefore I uninstalled it and installed it again but same issue. I read that it can be relat...

Alex

Spotify Legend

389 Views

1 replies

0 likes

App & Features
  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Search] Unable to play music from artist profile

I have Spotify premium, when I search for artist profile and clic on it, whole app shutdown. Writ an error massage and I must start app again. If I play songs from separate play list it works but, I'm not able to look at artist profile.Spotify premiu...

Visitor

I have Spotify premium, when I search for artist profile and clic on it, whole app shutdown. Writ an error massage and I must start app again. If I play songs from separate play list it works but, I'...

Novy

Moderator

484 Views

1 replies

0 likes

Android
Search
  • 484 Views
  • 1 replies
  • 0 likes