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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201639 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201639 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545914 Views

78 replies

3 likes

  • 545914 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453664 Views

571 replies

38 likes

Account
Free
  • 453664 Views
  • 571 replies
  • 38 likes

After playlist is ended spotify plays suggested songs even when autoplay is off

I have free spotify. Whenever my playlist with 12 tracks from the same artist finishes, instead of playing it again spotify forces me to listen to 'suggested' songs and wont let me listen to whag I want to listen to. Please help, autoplay is off. I t...

Newbie

I have free spotify. Whenever my playlist with 12 tracks from the same artist finishes, instead of playing it again spotify forces me to listen to 'suggested' songs and wont let me listen to whag I w...

Demophrag

Newbie

733 Views

1 replies

1 likes

  • 733 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify App prevents phone calls and messaging

Plan: PremiumCountry: USDevice: Samsung Note 4 (don't mock me)Operating System: Android Marshmallow (6.0.1)(EOL 2020)Service (and I use the term loosely): Verizon My Question or Issue:Failures:Could not make or receive phone calls. Sometime got messa...

Casual Listener

Plan: Premium Country: US Device: Samsung Note 4 (don't mock me) Operating System: Android Marshmallow (6.0.1)(EOL 2020) Service (and I use the term loosely): Verizon  My Que...

Eni

Moderator

2907 Views

3 replies

0 likes

  • 2907 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Bug: podcast filter resets when leaving app, but selection remains the same

Plan: PremiumCountry: USADevice: OnePlus5Operating System: Android 10Spotify Version: 8.6.66.22 (but problem has existed for a long time) My Question or IssueOn a podcast page, I can filter displayed episodes by "Downloads". I leave the app by clicki...

Regular

Plan: Premium Country: USA Device: OnePlus5 Operating System: Android 10 Spotify Version: 8.6.66.22 (but problem has existed for a long time)   My Question or Issue On a podcast page, I...

Eni

Moderator

3418 Views

12 replies

0 likes

  • 3418 Views
  • 12 replies
  • 0 likes

[Connect] Fix connect bugs on Android. Fix chart covers bug on Android

1. Spotify connect works half time on Android. It you try to skip a few songs connect just stops working. You can see video about it here:https://twitter.com/harvasyuk/status/1459594876312596481?s=20 2. When phone is in Ukrainian language chart cover...

Visitor

1. Spotify connect works half time on Android. It you try to skip a few songs connect just stops working.  You can see video about it here: https://twitter.com/harvasyuk/status/145959487631259...

480 Views

0 replies

0 likes

Connect
  • 480 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Android | OnePlus] Extreme lag in OxygenOS (device OnePlus7T Pro India ROM)

PlanPremiumCountryIndiaDeviceOnePlus 7T ProOperating SystemAndroid 10 (Spotify v 8.5.77.1043) My Question or IssueThere is a huge amount of lag and delay when using the Spotify app. Swipe actions for changing tracks results in stutters and animation ...

Visitor

Plan Premium Country India Device OnePlus 7T Pro Operating System Android 10 (Spotify v 8.5.77.1043)   My Question or Issue There is a huge amount of lag and delay when using the Spoti...

bmicraft

Newbie

1661 Views

3 replies

0 likes

Android
Oneplus
oxygen os
  • 1661 Views
  • 3 replies
  • 0 likes

Superuser Contribution Downloading over cellular - Even with setting disabled

PlanPremiumCountryUSADeviceAndroidOperating SystemAndroid 10Spotify 8.6.2.774Android: 10 My Question or IssueI just noticed this because we've burnt thru 20+ gig of data this month. (Normal is 2-3). Spotify is downloading all my offline playlists ove...

Casual Listener

Plan Premium Country USA Device Android Operating System Android 10 Spotify 8.6.2.774 Android: 10     My Question or Issue I just noticed this because we've burnt thru 20+ gig ...

mkuenzi

Newbie

1666 Views

5 replies

6 likes

  • 1666 Views
  • 5 replies
  • 6 likes

Superuser Contribution New Feature suggestion

Hey Spotify, hope your followers are increasing by day. So ,when i was listening a song , i liked a song so much such that i turned auto repeated currently playing song but later on i lost interest and to change to other song will need to go to playl...

Newbie

Hey Spotify, hope your followers are increasing by day. So ,when i was listening a song , i liked a song so much such that i turned auto repeated currently playing song but later on i lost interest a...

OscarDC

Moderator

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Superuser Contribution Explicit filter not working on Android Spotify Connect

PlanPremiumCountryUKDeviceSamsung Note 8Operating SystemAndroid 9.0 My Question or IssueExplicit songs play even though explicit filter is enabled. I have my explicit filter enabled on my device. I play my music through an Amazon Echo. I have the pro...

Casual Listener

Plan Premium Country UK Device Samsung Note 8 Operating System Android 9.0   My Question or Issue Explicit songs play even though explicit filter is enabled.    I have my e...

Eni

Moderator

1351 Views

4 replies

0 likes

  • 1351 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Android] Adding random songs to selfmade playlists

When using the mobile Spotify app, Spotify adds songs to a playlist that's self-made. This shouldn't be happening, since I don't have selected the "Autoplay" function. People say it's because a playlist is too short or it's because it's not a premium...

Visitor

When using the mobile Spotify app, Spotify adds songs to a playlist that's self-made. This shouldn't be happening, since I don't have selected the "Autoplay" function. People say it's because a playl...

Eni

Moderator

550 Views

1 replies

0 likes

Android
  • 550 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Mobile][Other] Podcasts marked as played using Android Auto

I was looking for a place to submit a trouble ticket.Frequently the mobile app using Android auto will stop playing and mark the podcast as played. This seems to happen where advertisements would go.This is very inconvenient for long podcasts.

Newbie

I was looking for a place to submit a trouble ticket. Frequently the mobile app using Android auto will stop playing and mark the podcast as played. This seems to happen where advertisements would g...

OscarDC

Moderator

517 Views

1 replies

0 likes

Mobile
Other
  • 517 Views
  • 1 replies
  • 0 likes

[Android] Tapping on "Liked song" jumps to the playing track's position

Currently, in the now playing screen, tapping on the name of the playlist playing (second line from top) will open that playlist and jump to the position of the playing track.But doing the same thing when playing from "Liked Songs" will open that pla...

Music Fan

Currently, in the now playing screen, tapping on the name of the playlist playing (second line from top) will open that playlist and jump to the position of the playing track. But doing the same thi...

387 Views

0 replies

1 likes

Android
  • 387 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify restarts album when switching devices

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I ask one of my Alexa's to play Spotify, instead of carrying on from the last song playe...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I ...

MafeG

Spotify Legend

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to view lyrics on mobile

PlanPremiumCountryIndiaDeviceSamsung M11Operating SystemAndroid 10My Question or IssueI am a premium subscriber, from india, where lyrics are available. However I am unable to view any lyrics on phones with this account (I have tried 3 different phon...

Regular

Plan Premium Country India Device Samsung M11 Operating System Android 10 My Question or Issue I am a premium subscriber, from india, where lyrics are available. However I am unable to view ...

MFG0D

Casual Listener

971 Views

4 replies

1 likes

  • 971 Views
  • 4 replies
  • 1 likes

Downloaded song in bad quality stuck in low quality (solved)

PlanPremiumCountryU.S.A.DeviceOnePlus 7t Pro McLarenOperating SystemAndroid 11 My Question or Issue:This is a description of my issue and how I fixed it.I had an issue where one of the songs I downloaded was in very poor quality, this happened even t...

Newbie

Plan Premium Country U.S.A. Device OnePlus 7t Pro McLaren Operating System Android 11   My Question or Issue: This is a description of my issue and how I fixed it. I had an issue wher...

2394 Views

0 replies

0 likes

  • 2394 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Downloading local files from mobile to desktop.

I have a very large catalogue of local files music that used to be stored on my PC. However, after some technical issues with the windows username I had lost the files because all the files under the user folder vanished. However I still have the mus...

Casual Listener

I have a very large catalogue of local files music that used to be stored on my PC. However, after some technical issues with the windows username I had lost the files because all the files under the...

Eni

Moderator

3454 Views

1 replies

0 likes

  • 3454 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can i play Spotify and Youtube videos in the app at the same time?

PlanPremiumDeviceSamsung A51My Question or IssueCan i play both Spotify and Youtube Videos at the same time with headphones? I have tried most Solutions i found but it didnt work

Newbie

Plan Premium Device Samsung A51 My Question or Issue Can i play both Spotify and Youtube Videos at the same time with headphones? I have tried most Solutions i found but it didnt work  

Novy

Moderator

15171 Views

1 replies

0 likes

  • 15171 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android - Disable lock screen volume controle for Spotify Connect

PlanPremiumCountryNL DeviceXiaomi Mi 9T Pro Operating SystemAndroid 10.QKQ1 My Question or IssueHello, I'm having an issue and can't figure out how to solve this. I use a lot of Spotify Connect on my NAD Amp1 amplifier in our living room. The volume ...

Newbie

Plan Premium Country NL   Device Xiaomi Mi 9T Pro   Operating System Android 10.QKQ1   My Question or Issue Hello, I'm having an issue and can't figure out how to solve thi...

Eni

Moderator

856 Views

1 replies

0 likes

Android
Connect
lockscreen
volume
  • 856 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Won't Autoplay in my Car

PlanPremiumCountryCanadaDeviceSamsung Galaxy S10Operating SystemAndroid 9One UI 1.1 My Question or IssueI'm finding that after a few minutes of pausing a song, the notification for Spotify disappears and causes my phone to no longer auto play the nex...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy S10 Operating System Android 9 One UI 1.1   My Question or Issue I'm finding that after a few minutes of pausing a song, the notifica...

Julian

Moderator

10519 Views

4 replies

0 likes

  • 10519 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify won't play any songs on my phone

PlanFreeCountryMéxicoDeviceMotorola g8 Play/Motorola e6iOperating SystemAndroid 10 My Question or IssueRecently i got for free a new Motorola e6i and log my account to it, but afterward i decided to go back to my Motorola g8 PlayAfter that, my Motoro...

Casual Listener

Plan Free Country México Device Motorola g8 Play/Motorola e6i Operating System Android 10   My Question or Issue Recently i got for free a new Motorola e6i and log my account to it, bu...

Jeremy

Spotify Legend

608 Views

2 replies

0 likes

  • 608 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution frozen player after listening to podcast

PlanPremiumCountryNetherlands DeviceSamsung Galaxy S10 +Operating SystemAndroid My Question or IssueI listen daily to JRE podcast, but if i switch to music the player will stay on the JRE podcast that i listened to. I can select a song, but the playe...

Regular

  Plan Premium Country Netherlands   Device Samsung Galaxy S10 + Operating System Android   My Question or Issue I listen daily to JRE podcast, but if i switch to music the...

Jeremy

Spotify Legend

3937 Views

5 replies

0 likes

  • 3937 Views
  • 5 replies
  • 0 likes