Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
386656 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
For a few weeks now, Spotify on Android stops when an ad comes on. Clicking on the ad doesn't help, neither does closing or force closing Spotify. Trying to play (shuffle play as I am not on premium) literally any playlist or genre or song will resul...
For a few weeks now, Spotify on Android stops when an ad comes on. Clicking on the ad doesn't help, neither does closing or force closing Spotify. Trying to play (shuffle play as I am not on premium)...
Spotify Legend
2410 Views
13 replies
1 likes
PlanPremiumCountry DevicePixel 4aOperating SystemAndroid 11 My Question or IssueSince the update to the "your library" setup I have attempted to use the "your episodes" playlist and it has never once behaved like a playlist when I attempted to play f...
Plan Premium Country Device Pixel 4a Operating System Android 11 My Question or Issue Since the update to the "your library" setup I have attempted to use the "your episodes" ...
Moderator
1025 Views
2 replies
1 likes
I think the Pin Playlist to Top is a great feature, but it only seems to work for playlists that exist on the root level of the tree; if I wanted to pin a playlist to the top but that exists in a sub-folder, you cannot do this. This would be a great ...
I think the Pin Playlist to Top is a great feature, but it only seems to work for playlists that exist on the root level of the tree; if I wanted to pin a playlist to the top but that exists in a sub...
Moderator
447 Views
1 replies
0 likes
PlanPremiumCountryFranceDeviceXiaomi Mi A3Operating SystemAndroid 10 My Question or IssueHi everybody, Since few days, when I connect my phone by usb to my car. Spotify doesn't want to work and play any song.It always say me "Spotify ne semble pas fo...
Plan Premium Country France Device Xiaomi Mi A3 Operating System Android 10 My Question or Issue Hi everybody, Since few days, when I connect my phone by usb to my car. Spot...
Spotify Legend
1852 Views
9 replies
0 likes
About a month ago now, after an update, my Spotify app has since been having connection problems. I pay for premium and have never really had any issues, but now whenever I get on the app it says "no internet connection available." Has problems conne...
About a month ago now, after an update, my Spotify app has since been having connection problems. I pay for premium and have never really had any issues, but now whenever I get on the app it says "no...
Spotify Legend
752 Views
2 replies
5 likes
Since i have passed to premium spotify, my daily mix keep resetting during the same week. If i listen a daily mix today, tomorrow it may change out of the blue the whole playlist.I've tried to observe a pattern but it is impossible. There is no logic...
Since i have passed to premium spotify, my daily mix keep resetting during the same week. If i listen a daily mix today, tomorrow it may change out of the blue the whole playlist. I've tried ...
Gig Goer
4894 Views
6 replies
1 likes
So I look for random stuff sometimes, and also stuff I know. The thing is I pay for Spotify so I should be able to listen to everything but I can't. Some tracks I want to listen to are blacked out and I can't play. Why can't I listen to stuff if I pa...
So I look for random stuff sometimes, and also stuff I know. The thing is I pay for Spotify so I should be able to listen to everything but I can't. Some tracks I want to listen to are blacked out an...
303 Views
0 replies
0 likes
PlanPremiumCountryUSDeviceOnePlus7Operating SystemAndroid 11 My Question or IssueWith the "new" look of the library I can still in my folders see all playlists even though I clicked the "downloaded" sorting option.
Plan Premium Country US Device OnePlus7 Operating System Android 11 My Question or Issue With the "new" look of the library I can still in my folders see all playlists even though I ...
Spotify Legend
711 Views
2 replies
0 likes
PlanPremiumCountryUSADeviceAndroid Car HeadOperating SystemAndroid 10 My Question or IssueHow can I increase font size on Spotify Android? It is so small, literally unreadable. There is plenty of space onscreen, why everything is SO SMALL?
Plan Premium Country USA Device Android Car Head Operating System Android 10 My Question or Issue How can I increase font size on Spotify Android? It is so small, literally unreadabl...
Moderator
895 Views
1 replies
0 likes
PlanFreeCountryUnited States DeviceSamsung S10+Operating SystemAndroid 9 My Question or IssueWhen I use the power button to turn my screen off, my music will randomly pause after 60 seconds or so. I checked settings and I have it so that Spotify is n...
Plan Free Country United States Device Samsung S10+ Operating System Android 9 My Question or Issue When I use the power button to turn my screen off, my music will randomly ...
Moderator
42290 Views
17 replies
17 likes
PlanPremiumCountryCanadaDeviceSamsung S9Operating SystemAndroid 10/Android 11 My Question or IssueI was on Android 10 and started having issues lately where if I ask Google Assistant to play music on Spotify, the Media keys (play, pause, skip) for Sp...
Plan Premium Country Canada Device Samsung S9 Operating System Android 10/Android 11 My Question or Issue I was on Android 10 and started having issues lately where if I ask ...
Spotify Legend
3968 Views
13 replies
0 likes
PlanStudent PremiumCountryUkDeviceSamsung galaxy s20+Samsung galaxy watch activeOperating SystemAndroid G986BXXS8DUE4Spotify 8.6.34.749 My Question or IssueThe song title will freeze, i can use all the buttons and and it responds but the song name an...
Plan Student Premium Country Uk Device Samsung galaxy s20+ Samsung galaxy watch active Operating System Android G986BXXS8DUE4 Spotify 8.6.34.749 My Question or Issue The song...
Spotify Legend
1616 Views
7 replies
0 likes
Recién adquirí un equipo Xiaomi Redmi Note 10S y al buscar descargar esta app me indica que no es compatible con este dispositivo, como hago para poder continuar disfrutando de mi playlists? Gracias de antemano por su ayuda.
Recién adquirí un equipo Xiaomi Redmi Note 10S y al buscar descargar esta app me indica que no es compatible con este dispositivo, como hago para poder continuar disfrutando de mi playlists? Gracias ...
332 Views
0 replies
0 likes
Realized that the following issue I have been having is actually only happening when I am streaming music with Spotify through Android Auto. When Spotify is playing, my Google Assistant often does not work properly. Examples: assistant voice sounds v...
Realized that the following issue I have been having is actually only happening when I am streaming music with Spotify through Android Auto. When Spotify is playing, my Google Assistant often does no...
Spotify Legend
1391 Views
1 replies
0 likes
PlanPremiumCountry DeviceSamsung Galaxy 9Operating System Android My Question or Issue can you sort out your categorization please? Far too many songs attributed to the wrong artist ruining my playlists.Given you've got access to the labels etc, I'm ...
Plan Premium Country Device Samsung Galaxy 9 Operating System Android My Question or Issue can you sort out your categorization please? Far t...
Visitor
712 Views
4 replies
0 likes
PlanPremiumCountryUKDevicePixel 5Operating SystemAndroid 11 My Question or IssueI have recently changed from ios to android . I have noticed an issue when offline trying to play albums where it will just hang and just show a blank screen when trying ...
Plan Premium Country UK Device Pixel 5 Operating System Android 11 My Question or Issue I have recently changed from ios to android . I have noticed an issue when offline tryin...
Composer
850 Views
4 replies
0 likes
PlanPremiumCountryUSDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueStarting last week, new podcast episodes are no longer appearing on their show's page, and when you get to that episode's page by searching for it, the episod...
Plan Premium Country US Device Samsung Galaxy S8 Operating System Android Oreo My Question or Issue Starting last week, new podcast episodes are no longer appearing on their ...
Music Fan
4411 Views
6 replies
0 likes
Only one user (myself) on a premium account from USA. Spotify IOS app with Chromecast to Nest Mini (Google Home). Crome casting a podcast I get the message: "Sorry, the music stopped since your spotify account is being used on another device". Tell m...
Only one user (myself) on a premium account from USA. Spotify IOS app with Chromecast to Nest Mini (Google Home). Crome casting a podcast I get the message: "Sorry, the music stopped since your spoti...
Moderator
1137 Views
1 replies
0 likes
PlanPremiumCountryHungaryDeviceSamsung Galaxy A32, but also tried a galaxy j6+Operating SystemAndroid 11 My Question or IssueMy Spotify won't show the currently playing song on Android no matter what I do. I turned off battery optimization completely...
Plan Premium Country Hungary Device Samsung Galaxy A32, but also tried a galaxy j6+ Operating System Android 11 My Question or Issue My Spotify won't show the currently playin...
Spotify Legend
651 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADeviceAndroid/Samsung Galaxy 10Operating SystemAndroid Oreo My Question or IssueAll custom playlists shuffle. I...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device Android/Samsung Galaxy 10 Operating Syst...
Spotify Legend
504 Views
1 replies
0 likes
