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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839941 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839941 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13638 Views
  • 1 replies
  • 0 likes
  • 13638 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast Length Issue

PlanPremiumCountryUSA DeviceSamsung Galaxy 9My Question or IssueI've run into an issue on "The Adventure Zone" Graduation episodes with the playback length... The app says the episode is only a certain length but it's actually longer, sometimes even ...

  • Visitor
  • Plan Premium Country USA  Device Samsung Galaxy 9 My Question or Issue I've run into an issue on "The Adventure Zone"  Graduation episodes with the playback length... The app says th...
  • Petya
  • Community Legend
  • 824 Views
  • 1 replies
  • 2 likes
  • bugs
    Podcast Episodes
    podcast length
  • 824 Views
  • 1 replies
  • 2 likes

Plus icon in Android auto?

PlanPremiumCountryUSADeviceOnePlus 7 pro connected Android auto Operating SystemAndroid 10My Question or IssueWhat does the plus icon do when I click it while using Spotify in Android auto? Is it like a favorite button? I'm confused though because so...

  • Casual Listener
  • Plan Premium Country USA Device OnePlus 7 pro connected Android auto  Operating System Android 10 My Question or Issue What does the plus icon do when I click it while using Spotify in ...
  • techie101
  • Casual Listener
  • 258 Views
  • 2 replies
  • 0 likes
  • 258 Views
  • 2 replies
  • 0 likes

Cant see my pc from Android's Spotify

PlanPremiumCountryIsraelDeviceSamsung Galaxy 8+Operating SystemWindows 10 My Question or Issuewhen trying to control music from my phone on my PC i dont see it on the "Devices Available" page, both devices are connected to the same network, i can onl...

  • Regular
  • Plan Premium Country Israel Device Samsung Galaxy 8+ Operating System Windows 10   My Question or Issue when trying to control music from my phone on my PC i dont see it on the "Device...
  • 224 Views
  • 0 replies
  • 0 likes
  • 224 Views
  • 0 replies
  • 0 likes

Cannot control playback on Android phone, when playing on Echo Dot

PlanPremiumCountryUKDeviceMoto G5S, Amazon Echo DotOperating SystemAndroidMy Question or IssueWhen in the Spotify app on my phone, and my Echo Dot is selected as the Device I am listening on, I am unable to control playback. I cannot skip track, play...

  • Music Fan
  •   Plan Premium Country UK Device Moto G5S, Amazon Echo Dot Operating System Android My Question or Issue When in the Spotify app on my phone, and my Echo Dot is selected as the Device ...
  • 114 Views
  • 0 replies
  • 0 likes
  • 114 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify pauses when phone is locked

PlanPremiumCountryUSADeviceSamsung Galaxy A30 When I lock my screen, or when the screen times out and locks, Spotify will stop playing every 10 minutes or so. Turning on the screen starts the music again and it plays for a bit before stopping again. ...

  • Visitor
  • Plan Premium Country USA Device Samsung Galaxy A30     When I lock my screen, or when the screen times out and locks, Spotify will stop playing every 10 minutes or so. Turning on th...
  • Katerina
  • Spotify Legend
  • 556 Views
  • 1 replies
  • 0 likes
  • 556 Views
  • 1 replies
  • 0 likes

cannot start spotify

Plan Family planCountry USADevice Asus Zenfone 6, 64 gig,Model ASUS_101WDXOperating System Android 10Spotify app 8.5.36.747This is a new phone I downloaded spotify and clicked on the app. The green icon blinks quickly and I am either presented with a...

  • Regular
  • Plan Family plan Country USA Device Asus Zenfone 6, 64 gig, Model ASUS_101WDX Operating System Android 10 Spotify app 8.5.36.747 This is a new phone   I downloaded spotify and clicked ...
  • qpackard
  • Regular
  • 396 Views
  • 4 replies
  • 0 likes
  • Android 10
    Asus Zenfone 6
  • 396 Views
  • 4 replies
  • 0 likes

Unable to change city on "Your Daily Drive"

Version 8.5.32.889 on Android 10, Pixel XL 4. Premium subscriber, USA, no VPN.Your Daily Drive, since launch until recently, has been playing national and global NPR and BBC clips and has been a really great feature. As of mid-November, it now presen...

  • Newbie
  • Version 8.5.32.889 on Android 10, Pixel XL 4. Premium subscriber, USA, no VPN. Your Daily Drive, since launch until recently, has been playing national and global NPR and BBC clips and has been a ...
  • AngeloSerra
  • Visitor
  • 896 Views
  • 2 replies
  • 8 likes
  • Android
    Daily Drive
    Playlist
  • 896 Views
  • 2 replies
  • 8 likes

App crashes immediately after opening up

Is there anyway I can fix this? I tried restarting my phone, and deleting and reinstalling. It was working fine this morning PlanPremium Country DeviceSamsung s9 plusOperating SystemAndroid

  • Visitor
  • Is there anyway I can fix this? I tried restarting my phone, and deleting and reinstalling.  It was working fine this morning  Plan Premium  Country   Device Samsung s9 plus...
  • jesseransom
  • Casual Listener
  • 1270 Views
  • 3 replies
  • 2 likes
  • 1270 Views
  • 3 replies
  • 2 likes

Constant Pauses

Plan: PremiumCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid My Question or IssuePhone updated this morning, now Spotify pauses after 30 seconds or so of play. Never had this issue before. Tried all the BS "fixes" in the forums. Suggestion...

  • Visitor
  • Plan: Premium Country USA Device Samsung Galaxy S10+ Operating System Android   My Question or Issue Phone updated this morning, now Spotify pauses after 30 seconds or so of play. ...
  • itu_
  • Community Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

How can I remove a single song from an album??

PlanPremiumCountrySPAINDeviceSamsung Galaxy S9Operating SystemAndroid 9 Hi, Could anyone please tell me a way to simply remove a single song from an album??? I am getting mad looking for an option to do such a simple action! Thanks. Sergio.

  • Regular
  • Plan Premium Country SPAIN Device Samsung Galaxy S9 Operating System Android 9   Hi,   Could anyone please tell me a way to simply remove a single song from an album??? I am gett...
  • eltoch
  • Composer
  • 223 Views
  • 3 replies
  • 0 likes
  • 223 Views
  • 3 replies
  • 0 likes

Spotiy stops when unlocking phone

PlanFamily/PremiumCountryUSaDeviceSamsung Note 8Operating SystemAndroid 9 (pie) My Question or IssueWhen streaming music at work on my bluetooth Gear Icon X, if i reach for the phone and unlock it using either the home buttoon or finger print reader,...

  • Newbie
  • Plan Family/Premium Country USa Device Samsung Note 8 Operating System Android 9 (pie)   My Question or Issue When streaming music at work on my bluetooth Gear Icon X, if i reach for t...
  • Joshs77
  • Visitor
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duplicate Albums Saved in Library

I have recently started using the save to library feature as well as adding them to playlists. I have noticed many artists are showing duplicate albums in my library. There is aboslutely no difference between the albums for example Point #1 by Chevel...

  • Casual Listener
  • I have recently started using the save to library feature as well as adding them to playlists.  I have noticed many artists are showing duplicate albums in my library.  There is aboslutely ...
  • Peter
  • Spotify Legend
  • 1740 Views
  • 3 replies
  • 8 likes
  • Albums
    duplicate
    library
    saved
  • 1740 Views
  • 3 replies
  • 8 likes

Solved!!Superuser Contribution Premium Playback stops after EVERY song Galazy S9

PlanPremiumCountryUSADeviceSamsung Galaxy 9 Operating SystemAndroid Pie My Question or IssueI am premium paid Spotify user. Android Galaxy S9+ I've been dealing with this issue for a month. I've completed ALL the 'fixes' listed on this site. In fact,...

  • Music Fan
  • Plan Premium Country USA Device Samsung Galaxy 9  Operating System Android Pie   My Question or Issue I am premium paid Spotify user. Android Galaxy S9+ I've been dealing with thi...
  • lorikelli
  • Music Fan
  • 880 Views
  • 2 replies
  • 0 likes
  • Android Galaxy S9
    Liked Songs playlist stops
    Playback stops
  • 880 Views
  • 2 replies
  • 0 likes

Superuser Contribution Denon AVR-S710W no longer showing as Spotify connect device

I have a Denon AVR-S710W that has worked fine with Spotify connect for years. Now suddenly it is not showing as a valid device for Spotify Connect on any of my 2 android phones, and the spotify app on windows 10. The receiver is only 4 years! Hopeful...

  • Casual Listener
  • I have a Denon AVR-S710W that has worked fine with Spotify connect for years.  Now suddenly it is not showing as a valid device for Spotify Connect on any of my 2 android phones, and the spotify...
  • Guido
  • Spotify Legend
  • 363 Views
  • 2 replies
  • 1 likes
  • 363 Views
  • 2 replies
  • 1 likes

[Mobile][Playlists] Sample songs on playlists

My playlists will only play sample songs, not the full songs on my mobile device, unless it is in shuffle mode. How do I get my playlists to play the full song in order again? There is a shuffle symbol next to all my playlists now which wasn't there ...

  • Visitor
  • My playlists will only play sample songs, not the full songs on my mobile device, unless it is in shuffle mode. How do I get my playlists to play the full song in order again? There is a shuffle symb...
  • 333 Views
  • 0 replies
  • 0 likes
  • Mobile
    Playlists
  • 333 Views
  • 0 replies
  • 0 likes

Android Very Slow Offline Download

PlanPremiumCountry BrazilDeviceSamsung Galaxy S9+ (Snapdragon)Operating SystemAndroid 8.0My Question or IssueI selected some Playlists to play offline, but, the Download rate are very very slow, and sometimes get stuck in 0% and can't go any further....

  • Music Fan
  • Plan Premium Country  Brazil Device Samsung Galaxy S9+ (Snapdragon) Operating System Android 8.0 My Question or Issue I selected some Playlists to play offline, but, the Download rate a...
  • alchn
  • Regular
  • 2913 Views
  • 9 replies
  • 2 likes
  • 2913 Views
  • 9 replies
  • 2 likes

What do Bass Boost and Surroundsound actually do?

Hey all, an Audio Engineer here. I have a few questions about the EQ on Spotify, specifically the Bass Boost and Surroundsound sliders. From a technical standpoint, what do they actually do? Are they reactive to the music? Meaning they would act diff...

  • Casual Listener
  • Hey all, an Audio Engineer here. I have a few questions about the EQ on Spotify, specifically the Bass Boost and Surroundsound sliders. From a technical standpoint, what do they actually do? Are they...
  • almix12
  • Casual Listener
  • 815 Views
  • 2 replies
  • 0 likes
  • bass
    boost
    eq
    surround
    Surroundsound
  • 815 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Songs not being added to my "liked Songs"

PlanStudent PremiumCountryUSADeviceGalaxy 9Operating SystemAndroid Liking individuals songs will add it to "Liked Songs" but if I try and save an album it won't add it to liked songs. Even if I go to the album unlike and relike each individual song i...

  • Newbie
  • Plan Student Premium Country USA Device Galaxy 9 Operating System Android   Liking individuals songs will add it to "Liked Songs" but if I try and save an album it won't add it to liked...
  • Peter
  • Spotify Legend
  • 27188 Views
  • 27 replies
  • 30 likes
  • 27188 Views
  • 27 replies
  • 30 likes

User data

PlanPremium DeviceMoto G5s+Operating SystemAndroid 8.1.0 My Question or IssueSo i've notices my spotify app takes up 6G of space ( as much as all my other apps together) the point is that the config in the app tells me that the downloads are only 1.7...

  • Casual Listener
  • Plan Premium   Device Moto G5s+ Operating System Android 8.1.0   My Question or Issue So i've notices my spotify app takes up 6G of space ( as much as all my other apps together)...
  • Mt96
  • Casual Listener
  • 1876 Views
  • 2 replies
  • 0 likes
  • Account Details
    Memoria
    memoria de dispositivo
    memory hog
    User data
  • 1876 Views
  • 2 replies
  • 0 likes

Songs are not downloading when reinstalled app ??

Oneplus 7proPremium userIndia i am new to spotify have downloaded some songs which were also saved as a playlist. i have formatted my phone and redownloaded the app but it has not started my downloaded songs again its showing the saved playlist and a...

  • Regular
  • Oneplus 7pro Premium user India   i am new to spotify  have downloaded some songs which were also saved as a playlist.   i have formatted my phone and redownloaded the app but it...
  • nitinvaid20
  • Regular
  • 283 Views
  • 4 replies
  • 0 likes
  • 283 Views
  • 4 replies
  • 0 likes

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