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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201390 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201390 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545568 Views

78 replies

3 likes

  • 545568 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453216 Views

571 replies

38 likes

Account
Free
  • 453216 Views
  • 571 replies
  • 38 likes

Spotify app officially available on App Gallery

Hi, I am a long time Spotify user and have waited for quite sometime for Spotify app to be made available on Huawei App Gallery. Is there any plan to release the app there? Thanks.

Casual Listener

Hi, I am a long time Spotify user and have waited for quite sometime for Spotify app to be made available on Huawei App Gallery. Is there any plan to release the app there? Thanks.

-kitman-

Casual Listener

2230 Views

2 replies

2 likes

App & Features
  • 2230 Views
  • 2 replies
  • 2 likes

Superuser Contribution Spotify streaming songs into download list on cellular data - Data Theft

My user story is pretty much: As a user, I want to play spotify in my car and only play my downloaded songs so I don't user my cellular data. I add songs via wifi and download to a playlist on my android phone. That's it. That's ALL I want from Spoti...

Casual Listener

My user story is pretty much:   As a user, I want to play spotify in my car and only play my downloaded songs so I don't user my cellular data.   I add songs via wifi and download to a ...

Mihail

Spotify Legend

718 Views

1 replies

0 likes

data theft
data usage
no permission
streaming
  • 718 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android TV] I can't log in on Android TV client for weeks, Connect isn't working either

PlanPremium Family account ownerCountryThailandDeviceNvidia Shield TV 2017Operating SystemAndroid TV 9.0 My Question or IssueI can't log in on Android TV client for several days. Nothing works: when pairing by phone code screen reloads without code, ...

Casual Listener

Plan Premium Family account owner Country Thailand Device Nvidia Shield TV 2017 Operating System Android TV 9.0   My Question or Issue I can't log in on Android TV client for several ...

Jeremy

Spotify Legend

1349 Views

3 replies

0 likes

  • 1349 Views
  • 3 replies
  • 0 likes

Superuser Contribution Duo playlist is not really working

PlanDuoCountryDKDeviceAndroid phones and Windows My Question or IssueMy wife and I have the Spotify Duo plan, so we could get this Duo Mix playlist, that is supposed to be a mix of both our songs (great for road trips). Unfortunately it doesn't reall...

Regular

Plan Duo Country DK Device Android phones and Windows   My Question or Issue My wife and I have the Spotify Duo plan, so we could get this Duo Mix playlist, that is supposed to be a mix ...

AngelikaM

Newbie

8280 Views

10 replies

11 likes

  • 8280 Views
  • 10 replies
  • 11 likes

Affichage lecture en cours

Bonjour, J'utilise l'application sous Android. J'ai un problème avec l'affichage de la lecture en cours qui reste bloqué sur un morceau et ne bouge plus du tout. Impossible de l'actualiser même en changeant de musique. De plus, à cause de cela, l'app...

Visitor

Bonjour,  J'utilise l'application sous Android.  J'ai un problème avec l'affichage de la lecture en cours qui reste bloqué sur un morceau et ne bouge plus du tout. Impossible de l'actuali...

remy-basse

Newbie

2700 Views

2 replies

3 likes

Social & Random
  • 2700 Views
  • 2 replies
  • 3 likes

App working worse than before since update (not to mention the new horrible UI).

What happened to Spotify in the last few months? I really enjoyed using Spoitfy for years. I loved the intuitive, simple handling and the black design was very smooth. Then came the update that forced the mobile app onto desktop users and everything ...

Roadie

What happened to Spotify in the last few months? I really enjoyed using Spoitfy for years. I loved the intuitive, simple handling and the black design was very smooth. Then came the update that force...

726 Views

0 replies

2 likes

App & Features
  • 726 Views
  • 0 replies
  • 2 likes

Superuser Contribution [Android][Other] 3 Ads After Every 1 Song Bug

I have suddenly started getting 2-3 ads (30 seconds each) after every single song I listen to! That's right, after EACH song I'm getting ads. This is definitely a bug as it used to be usually at least more than 1 song that you can listen to before be...

Newbie

I have suddenly started getting 2-3 ads (30 seconds each) after every single song I listen to! That's right, after EACH song I'm getting ads. This is definitely a bug as it used to be usually at leas...

Alex

Spotify Legend

2583 Views

2 replies

11 likes

Android
Other
  • 2583 Views
  • 2 replies
  • 11 likes

Superuser Contribution Problème de son

Le son baisse quand la bass embarque dans la chanson et le son monte et descend c'est quoi le problème....

Newbie

Le son baisse quand la bass embarque dans la chanson et le son monte et descend c'est quoi le problème....  

Novy

Moderator

1389 Views

1 replies

0 likes

  • 1389 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with encrypted SD Card

Samsung Galaxy S7 32GB / Android 7.0 / latest security updates Hello!I 'm using very often the option to download songs. Spotifi is configured to save data on SD Card. At first it worked well. Some weeks ago I decided to encrypt my SD Card in my Sams...

Newbie

Samsung Galaxy S7 32GB / Android 7.0 / latest security updates   Hello! I 'm using very often the option to download songs. Spotifi is configured to save data on SD Card. At first i...

Eni

Moderator

2385 Views

6 replies

4 likes

  • 2385 Views
  • 6 replies
  • 4 likes

Header "#" in app

Is it possible to show the "#" column in the playlists in the app (like in the desktop version)? This would help a lot - especially when playing audiobooks - to find the position of the last heard chapter again. Peter.

Newbie

Is it possible to show the "#" column in the playlists in the app (like in the desktop version)? This would help a lot - especially when playing audiobooks - to find the position of the last heard ch...

MateusM

Spotify Star

551 Views

1 replies

0 likes

App & Features
  • 551 Views
  • 1 replies
  • 0 likes

How to disable downloads?

Hi there. How do I disable downloads on Android? I don't want to use my devices storage for all my Playlist. Bonus question: is it possible to select individual Playlists which should be downloaded?

Regular

Hi there.   How do I disable downloads on Android? I don't want to use my devices storage for all my Playlist.   Bonus question: is it possible to select individual Playlists which shou...

MateusM

Spotify Star

4162 Views

1 replies

0 likes

  • 4162 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play Podcasts Offline. Everything else works.

PlanPremiumCountryGermanyDeviceGalaxy S20Operating SystemAndroid Podcasts are not playing Offline. Everything else works normally. Literally only happens to Podcasts. When i click on a Podcast it just loads forever. As soon as i go back Online it wor...

Visitor

Plan Premium Country Germany Device Galaxy S20 Operating System Android   Podcasts are not playing Offline. Everything else works normally. Literally only happens to Podcasts. When i cl...

Alex

Spotify Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution La aplicacion se cierra cada vez que entro a cualquier cancion

PlanPremiumCountryArgentinaDeviceHuawei RIO-L03Operating SystemAndroid 5.1My Question or IssueCada vez que entro a una cancion (ya sea guardada en mis likes o una completamente nueva), la aplicacion se cierra sola. Solamente no se cierra si uso la ve...

Visitor

Plan Premium Country Argentina Device Huawei RIO-L03 Operating System Android 5.1 My Question or Issue Cada vez que entro a una cancion (ya sea guardada en mis likes o una completamente nuev...

Mihail

Spotify Legend

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes

Superuser Contribution Layout broken and navigation bar color issue in Android P

PlanPremiumCountryFranceDeviceSony Xperia XZ2 Dual H8296Operating SystemAndroid 9.0 My Question or Issue1. First issue, the app layout can not fit the full screen after I changed "Display size" to "Small" as is shown in the attachment.2. The color of...

Newbie

Plan Premium Country France Device Sony Xperia XZ2 Dual H8296 Operating System Android 9.0   My Question or Issue 1. First issue, the app layout can not fit the full screen after I cha...

Eni

Moderator

2474 Views

6 replies

0 likes

  • 2474 Views
  • 6 replies
  • 0 likes

Solved!! Artist following not working

Hi All,I know there's plenty of topics on this but mine's kind of unique. When I click follow on an artist page, as soon as i leave the page and go back the artist is unfollowed. They don't show up in my following list either, and even artists that a...

Newbie

Hi All, I know there's plenty of topics on this but mine's kind of unique. When I click follow on an artist page, as soon as i leave the page and go back the artist is unfollowed. They don't show up...

idehm0lotvoonnd

Casual Listener

4762 Views

11 replies

1 likes

  • 4762 Views
  • 11 replies
  • 1 likes

Superuser Contribution Yes album artwork

Is it possible to remove the horrific 'DELUXE EDITION' banners from Yes album covers?Yes albums are renowed for their amazing Roger Dean artwork, and yet they have this yellow border declaring the albums to be 'Deluxe Edition' and totally defacing th...

Visitor

Is it possible to remove the horrific 'DELUXE EDITION' banners from Yes album covers? Yes albums are renowed for their amazing Roger Dean artwork, and yet they have this yellow border declaring th...

Eni

Moderator

898 Views

1 replies

0 likes

  • 898 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Other] Can't log in. Says "You are currently set to offline"

I set Spotify to offline mode, and I accidentally got logged out. Now when I'm trying to log back in, I get an error message saying, "You are currently set to offline," and there are two options; one is "connect" while the other is "cancel." I presse...

Visitor

I set Spotify to offline mode, and I accidentally got logged out. Now when I'm trying to log back in, I get an error message saying, "You are currently set to offline," and there are two options; one...

Eni

Moderator

683 Views

1 replies

0 likes

Android
Other
  • 683 Views
  • 1 replies
  • 0 likes

Superuser Contribution playlists not opening up

PlanPremiumCountry DeviceSamsung Galaxy 8, My Question or Issuephone will not open up certain playlist or albums, they show in my library but when I go to open them up I get the green circle of death, I have cleared everything and even reinstalled it...

Visitor

  Plan Premium Country   Device Samsung Galaxy 8,     My Question or Issue phone will not open up certain playlist or albums, they show in my library but when I go to op...

CarlosE

Spotify Legend

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Your Library] Wrong song playing whilst status bar not moving

So not sure what has caused this issue in the app (I have recently updated to an S20+ and readded Spotify to my Samsung watch), but when I want to play a song from a playlist the song showing won't play but another from my playlist will. Also the bar...

Visitor

So not sure what has caused this issue in the app (I have recently updated to an S20+ and readded Spotify to my Samsung watch), but when I want to play a song from a playlist the song showing won't p...

CarlosE

Spotify Legend

11400 Views

19 replies

4 likes

Android
Your Library
  • 11400 Views
  • 19 replies
  • 4 likes

Superuser Contribution Random shutdown

Hello,Plan: PremiumCountry: FranceDevice: Pixel 5Operating System: Andoird 11My Question or IssueAfter a few second in background, Spotify just shutdown itselfi removed "optimize" from android optioni don't have any kind of battery saveri made a clea...

Newbie

Hello, Plan: Premium Country: France Device: Pixel 5 Operating System: Andoird 11 My Question or Issue After a few second in background, Spotify just shutdown itself i removed "optimize" ...

Eni

Moderator

659 Views

1 replies

0 likes

  • 659 Views
  • 1 replies
  • 0 likes