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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

bettiey-bettiey

Visitor

400449 Views

549 replies

35 likes

Account
Free
  • 400449 Views
  • 549 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8601 Views

0 replies

7 likes

  • 8601 Views
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  • 7 likes

Superuser Contribution Media keys not working in Android 10/11

PlanPremiumCountryCanadaDeviceSamsung S9Operating SystemAndroid 10/Android 11 My Question or IssueI was on Android 10 and started having issues lately where if I ask Google Assistant to play music on Spotify, the Media keys (play, pause, skip) for Sp...

Music Fan

  Plan Premium Country Canada Device Samsung S9 Operating System Android 10/Android 11   My Question or Issue I was on Android 10 and started having issues lately where if I ask ...

Jeremy

Spotify Legend

4076 Views

13 replies

0 likes

  • 4076 Views
  • 13 replies
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Superuser Contribution Song title wont change

PlanStudent PremiumCountryUkDeviceSamsung galaxy s20+Samsung galaxy watch activeOperating SystemAndroid G986BXXS8DUE4Spotify 8.6.34.749 My Question or IssueThe song title will freeze, i can use all the buttons and and it responds but the song name an...

Casual Listener

Plan Student Premium Country Uk Device Samsung galaxy s20+ Samsung galaxy watch active Operating System Android G986BXXS8DUE4 Spotify 8.6.34.749    My Question or Issue The song...

Jeremy

Spotify Legend

1656 Views

7 replies

0 likes

  • 1656 Views
  • 7 replies
  • 0 likes

[Android][Connect] App en android

Recién adquirí un equipo Xiaomi Redmi Note 10S y al buscar descargar esta app me indica que no es compatible con este dispositivo, como hago para poder continuar disfrutando de mi playlists? Gracias de antemano por su ayuda.

Visitor

Recién adquirí un equipo Xiaomi Redmi Note 10S y al buscar descargar esta app me indica que no es compatible con este dispositivo, como hago para poder continuar disfrutando de mi playlists? Gracias ...

343 Views

0 replies

0 likes

  • 343 Views
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Superuser Contribution Conflict with Spotify and Android Auto/Google Assistant

Realized that the following issue I have been having is actually only happening when I am streaming music with Spotify through Android Auto. When Spotify is playing, my Google Assistant often does not work properly. Examples: assistant voice sounds v...

Visitor

Realized that the following issue I have been having is actually only happening when I am streaming music with Spotify through Android Auto. When Spotify is playing, my Google Assistant often does no...

Jeremy

Spotify Legend

1438 Views

1 replies

0 likes

  • 1438 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android app glitch?

PlanPremiumCountry DeviceSamsung Galaxy 9Operating System Android My Question or Issue can you sort out your categorization please? Far too many songs attributed to the wrong artist ruining my playlists.Given you've got access to the labels etc, I'm ...

Casual Listener

  Plan Premium Country     Device Samsung Galaxy 9 Operating System  Android    My Question or Issue  can you sort out your categorization please? Far t...

31co2cjxk7ybj5s

Visitor

750 Views

4 replies

0 likes

  • 750 Views
  • 4 replies
  • 0 likes

Superuser Contribution can't play albums when offline

PlanPremiumCountryUKDevicePixel 5Operating SystemAndroid 11 My Question or IssueI have recently changed from ios to android . I have noticed an issue when offline trying to play albums where it will just hang and just show a blank screen when trying ...

Composer

Plan Premium Country UK Device Pixel 5 Operating System Android 11   My Question or Issue I have recently changed from ios to android .  I have noticed an issue when offline tryin...

d_p_4

Composer

877 Views

4 replies

0 likes

  • 877 Views
  • 4 replies
  • 0 likes

Superuser Contribution New podcast episodes not appearing on show page and don't play on Android

PlanPremiumCountryUSDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueStarting last week, new podcast episodes are no longer appearing on their show's page, and when you get to that episode's page by searching for it, the episod...

Music Fan

  Plan Premium Country US Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue Starting last week, new podcast episodes are no longer appearing on their ...

cihenneberger29

Music Fan

4463 Views

6 replies

0 likes

Android
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  • 6 replies
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Superuser Contribution "Sorry, the music stopped since your spotify account is being used on another device"

Only one user (myself) on a premium account from USA. Spotify IOS app with Chromecast to Nest Mini (Google Home). Crome casting a podcast I get the message: "Sorry, the music stopped since your spotify account is being used on another device". Tell m...

Newbie

Only one user (myself) on a premium account from USA. Spotify IOS app with Chromecast to Nest Mini (Google Home). Crome casting a podcast I get the message: "Sorry, the music stopped since your spoti...

Eni

Moderator

1176 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Currently playing song not showing

PlanPremiumCountryHungaryDeviceSamsung Galaxy A32, but also tried a galaxy j6+Operating SystemAndroid 11 My Question or IssueMy Spotify won't show the currently playing song on Android no matter what I do. I turned off battery optimization completely...

Casual Listener

 Plan Premium Country Hungary Device Samsung Galaxy A32, but also tried a galaxy j6+ Operating System Android 11   My Question or Issue My Spotify won't show the currently playin...

Alex

Spotify Legend

668 Views

1 replies

0 likes

bluetooth
playback
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  • 1 replies
  • 0 likes

Superuser Contribution Shuffle is on for each playlist

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADeviceAndroid/Samsung Galaxy 10Operating SystemAndroid Oreo My Question or IssueAll custom playlists shuffle. I...

Regular

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device Android/Samsung Galaxy 10 Operating Syst...

Alex

Spotify Legend

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Superuser Contribution Only You story not showing up

PlanPremiumCountryUSDeviceLG Stylo 6Operating SystemAndroid 10 My Question or IssueWhen I search for Only You, it shows me mixes and playlists that match my listening, but there is no slideshow anywhere. I've read the requirements and I am completely...

Casual Listener

  Plan Premium Country US Device LG Stylo 6 Operating System Android 10   My Question or Issue When I search for Only You, it shows me mixes and playlists that match my listening...

Eni

Moderator

1220 Views

3 replies

0 likes

only you
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  • 3 replies
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Solved!!Superuser Contribution Android 10 - App unresponsive since last update

PlanPremiumCountryUKDeviceSamsung Galaxy S9Operating SystemAndroid 10My Question or IssueSince the last update, the app is virtually unusable. It takes over a minute to load (sometimes not loading at all), doesn't display artists or content, takes up...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy S9 Operating System Android 10 My Question or Issue Since the last update, the app is virtually unusable. It takes over a minute to load (someti...

Jeremy

Spotify Legend

1717 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Superuser Contribution It is pausing repeatedly on my samsung galaxy

PlanPremium duo planCountry DeviceSamsung galaxy 20Operating SystemAndroid My Question or IssueNo matter what it stops repeatedly about every 20-40 seconds even if i leave the app open

Visitor

  Plan Premium duo plan Country   Device Samsung galaxy 20 Operating System Android    My Question or Issue No matter what it stops repeatedly about every 20-40 seconds...

Jeremy

Spotify Legend

596 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

[Android][Podcasts] Podcast does not resume after an ad

Android. Spotify premium. When an ad plays during a podcast the podcast can't be played or resumed after the ad is finished. I have to restart the app to fix the issue. I got Spotify premium so I wouldn't have to deal with Ads. Remove the ads or remo...

Newbie

Android. Spotify premium.   When an ad plays during a podcast the podcast can't be played or resumed after the ad is finished.    I have to restart the app to fix the issue. &nbsp...

739 Views

0 replies

0 likes

Android
Podcasts
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Superuser Contribution Playlists not showing up at all when using an SD Card

PlanPremium/ Android App version 8.6.32.925CountryUKDeviceMoto E4 PlusOperating SystemAndroid 7.1.1 My Question or IssueI'm reporting this as a new issue as I did mention it in this thread - https://community.spotify.com/t5/Ongoing-Issues/Mobile-Play...

Roadie

Plan Premium/ Android App version 8.6.32.925 Country UK Device Moto E4 Plus Operating System Android 7.1.1   My Question or Issue I'm reporting this as a new issue as I did mention it ...

Novy

Moderator

3774 Views

27 replies

0 likes

Android
sd card
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  • 27 replies
  • 0 likes

How to disconnect computer's Spotify from phone?

PlanPremiumCountryUSADeviceMoto Z2Operating SystemAndroid 9 My Question or IssueI just noticed that my phone's notification bar, and lock screen, suddenly started showing what I was listening to on my laptop, and that I could control my computer's mu...

Newbie

Plan Premium Country USA Device Moto Z2 Operating System Android 9   My Question or Issue I just noticed that my phone's notification bar, and lock screen, suddenly started showing wha...

AdamDamon

Community Legend

2216 Views

1 replies

2 likes

laptop
PC
phone
  • 2216 Views
  • 1 replies
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Superuser Contribution Discographies no longer categorized

Recently when I click on an artist/group discography in Spotify it is not longer categorized (albums, singles, complications) but all items are shown in one bunch. The categories are still shown, but no items are under each category. What has happene...

Casual Listener

Recently when I click on an artist/group discography in Spotify it is not longer categorized (albums, singles, complications) but all items are shown in one bunch.    The categories are s...

dan_lind321

Casual Listener

1674 Views

8 replies

5 likes

  • 1674 Views
  • 8 replies
  • 5 likes

Superuser Contribution Bass Boost from Equalizer keeps resetting to zero

PlanFree/PremiumCountry NetherlandsDevice(Nokia 7 plus)Operating System(Android Pie.) My Question or IssueBass boost keep resetting to zero, problem started after updating to Android pie. Anyone else got this problem?

Casual Listener

Plan Free/Premium Country  Netherlands Device (Nokia 7 plus) Operating System (Android Pie.)   My Question or Issue Bass boost keep resetting to zero, problem started after updati...

Rickytallguy

Visitor

15828 Views

34 replies

13 likes

Android 9.0
Nokia 7 plus
  • 15828 Views
  • 34 replies
  • 13 likes

Superuser Contribution Car Mode not showing timecode anymore

PlanPremiumCountrySpainDeviceXiaomi Note 8Operating SystemAndroid 10 I recently noticed that, when Spotify is in Car Mode, it doesn't show the timecode of the song anymore, only when the song starts or if I touch the screen. Why did it disappear with...

Casual Listener

Plan Premium Country Spain Device Xiaomi Note 8 Operating System Android 10   I recently noticed that, when Spotify is in Car Mode, it doesn't show the timecode of the song anymore, onl...

Novy

Moderator

1095 Views

3 replies

0 likes

Android
car mode sucks
Mobile
  • 1095 Views
  • 3 replies
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Superuser Contribution My downloaded music is going missing.

I have a Samsung Galaxy S9, running on Android 9.0 pie. When I download my Playlists so that they can be listened to offline, my app crashes and even when they successfully download, as soon as my phone is restarted, my offline Playlists are gone. Th...

Newbie

I have a Samsung Galaxy S9, running on Android 9.0 pie. When I download my Playlists so that they can be listened to offline, my app crashes and even when they successfully download, as soon as my ph...

Novy

Moderator

912 Views

2 replies

1 likes

Download Playlists
Downloaded music disappears
downloaded playlist
Downloaded playlists deleting disappearing
  • 912 Views
  • 2 replies
  • 1 likes