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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110320 Views

26 replies

3 likes

  • 110320 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222152 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222152 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578745 Views

79 replies

3 likes

  • 578745 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476826 Views

577 replies

40 likes

Account
Free
  • 476826 Views
  • 577 replies
  • 40 likes

Superuser Contribution Spotify multi mode not working on Cabasse active speakers

I have a pair of Cabasse Stream 1 active speakers.While I can pair them from the Cabasse app I can not do that from the Spotify app.I thought that for a pair of similar active speakers there is a thing called Spotify multi mode. I don't have this opt...

Newbie

I have a pair of Cabasse Stream 1 active speakers. While I can pair them from the Cabasse app I can not do that from the Spotify app. I thought that for a pair of similar active speakers there is a...

Alex

Spotify Legend

715 Views

1 replies

0 likes

  • 715 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lock screen controls android 11

Plan Premium Device Samsung S10e Operating System Android 11 My Question or Issue Spotify controls appeared on lock screen after Android 11 update does anyone know how to turn it off? I've got all lock screen notifications turned off and I tried turn...

Visitor

Plan   Premium   Device   Samsung S10e   Operating System   Android 11       My Question or Issue   Spotify controls appeared on lock scre...

peter2011

Newbie

3807 Views

4 replies

1 likes

  • 3807 Views
  • 4 replies
  • 1 likes

Superuser Contribution Cannot PAUSE Play

Plan Free/PremiumCountry USA Device Samsung Galaxy Note 8 & Active 2 WatchOperating System Android 9 & Tizen My Question or IssueThere is no PAUSE / STOP Play option once music begins playing. The PLAY arrow/icon is always present. It is the same on ...

Newbie

Plan  Free/Premium Country USA   Device  Samsung Galaxy Note 8 & Active 2 Watch Operating System  Android 9 & Tizen   My Question or Issue There is no PAU...

Alex

Spotify Legend

787 Views

1 replies

0 likes

  • 787 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bring back my "Back" button

On the pinned notification on Android, the Like button has replaced the Back button in every context except podcasts.I know Spotify had experimented with this change with Spotify Radio but now it does it for everything: My mixes. Albums. My own playl...

Regular

On the pinned notification on Android, the Like button has replaced the Back button in every context except podcasts. I know Spotify had experimented with this change with Spotify Radio but now ...

Alex

Spotify Legend

1282 Views

1 replies

0 likes

Track Back button
  • 1282 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Unlimited" songs for new free users, but trial

PlanFreeDeviceA smartphoneOperating SystemAndroid 11 My Question or IssueSincerely, you people should inform openly to new free users that songs on demand, unlimited number of jumps and track time selection have an end date. How do you have the insol...

Newbie

Plan Free Device A smartphone Operating System Android 11   My Question or Issue Sincerely, you people should inform openly to new free users that songs on demand, unlimited number of ju...

Alex

Spotify Legend

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify pausing randomly on android

PlanPremium FamilyCountryIndia DeviceOne Plus NordOperating SystemAndroid snapdragon My Question or IssueSpotify keeps pausing randomly. every 30 - 90 seconds. Have already tried- uninstalling and reinstalling- Clearing cache and storage - switching ...

Newbie

Plan Premium Family Country India  Device One Plus Nord Operating System Android snapdragon   My Question or Issue Spotify keeps pausing randomly. every 30 - 90 seconds. Have alre...

Ver

Spotify Legend

764 Views

1 replies

0 likes

  • 764 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't move songs to SD card

I'm on galaxy ultra s20. Big SD card. I tell Spotify to move my songs to SD card and it says the transfer is in progress. It finishes and then I check but nothing has moved.??PlanPremiumCountryUsaDevice Samsung Galaxy ultra s20Operating Android My Qu...

Roadie

I'm on galaxy ultra s20. Big SD card. I tell Spotify to move my songs to SD card and it says the transfer is in progress.  It finishes and then I check but nothing has moved.?? Plan Premium C...

Saqibfraz

Regular

725 Views

2 replies

0 likes

  • 725 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify not working when CACHE on SD card Meizu M6

DeviceMeizu M6Operating SystemFlyme OS 6.2.0.1G When I transfer Spotify cache on SD card, then my playlists, artists and albums are disappear When I transfer cache in internal memory is all right. I very need to transfer cache in SD card. Please FIX ...

Casual Listener

Device Meizu M6 Operating System Flyme OS 6.2.0.1G   When I transfer Spotify cache on SD card, then my playlists, artists and albums are disappear 😞 When I transfer cache in internal memo...

Saqibfraz

Regular

720 Views

2 replies

0 likes

  • 720 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Android][Other] Bring back the "Back" button in the Android Notification

Recently you've switched out the "Back/Restart" button for the "Like/Unlike" Button in the Android Notification. For me, this is not only inconvenient since I like to restart/skip around in my Songs without opening the app, but also because I can now...

Visitor

Recently you've switched out the "Back/Restart" button for the "Like/Unlike" Button in the Android Notification. For me, this is not only inconvenient since I like to restart/skip around in my Songs ...

Eni

Moderator

654 Views

1 replies

1 likes

Android
Other
  • 654 Views
  • 1 replies
  • 1 likes

Superuser Contribution It takes 30-50 sec to open an already downloaded album in subway

PlanFamily CountryUS DeviceOnePlus 7T HD1905 Operating SystemAndroid 11, Oxygen OS 11.0.1.1.HD65AA My Question or IssueEvery day twice a day the same problem drives me crazy. In the subway commute w/o having the internet it takes 30-50 sec to open an...

Regular

  Plan Family   Country US   Device OnePlus 7T HD1905   Operating System Android 11, Oxygen OS 11.0.1.1.HD65AA   My Question or Issue Every day twice a day the ...

CarlosE

Spotify Legend

4224 Views

7 replies

0 likes

Android
  • 4224 Views
  • 7 replies
  • 0 likes

Superuser Contribution [Android][Chromecast Built-in] Playback freezes on Android TV only when in foreground

Premium planUnited States Sony Bravia smart TVAndroid OS 9 (Pie?) Ever since the Chromecast Built-in app on android TV added the background audio feature for all Chromecast compatible apps (sometime earlier this year), Spotify video podcasts stopped ...

Casual Listener

Premium plan United States   Sony Bravia smart TV Android OS 9 (Pie?)   Ever since the Chromecast Built-in app on android TV added the background audio feature for all Chromecast comp...

CarlosE

Spotify Legend

835 Views

1 replies

0 likes

Android TV
Chromecast Built-in
  • 835 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app isn't showing Sonos speakers

PlanPremiumCountryNetherlands DeviceSamsung Galaxy 9, Samsung Galaxy S20+Operating SystemAndroid My Question or IssueSuddenly I don't have any Sonos speaker inside my Spotify app anymore. All devices are on same wi-fi and working well. I can use the ...

Casual Listener

Plan Premium Country Netherlands  Device Samsung Galaxy 9, Samsung Galaxy S20+ Operating System Android   My Question or Issue Suddenly I don't have any Sonos speaker inside my Sp...

Alex

Spotify Legend

688 Views

1 replies

0 likes

  • 688 Views
  • 1 replies
  • 0 likes

Superuser Contribution New update

Hallo,When is the new update what's new with the bell icon coming to android in Belgium?thx.

Visitor

Hallo, When is the new update what's new with the bell icon coming to android in Belgium? thx.              

Elena

Moderator

780 Views

1 replies

0 likes

  • 780 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Discover] Why on the app do new releases only show up sometimes

Android app, new releases only show up sometimes. Sometimes one featured new release shows up, sometimes a list of a bunch of new releases show up. Totally inconsistent can anyone shed any light?

Casual Listener

Android app, new releases only show up sometimes. Sometimes one featured new release shows up, sometimes a list of a bunch of new releases show up. Totally inconsistent can anyone shed any light?&nbs...

Novy

Moderator

952 Views

1 replies

0 likes

Android
  • 952 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth Audio Hiccups

PlanPremiumCountryUSDevicePixel 3a XLOperating SystemAndroid 11 My Question or IssuePrior to the last few weeks I would only very occasionally have Spotify audio have a little hiccup while listening on my BT earbuds which is fine. Since a few weeks a...

Casual Listener

Plan Premium Country US Device Pixel 3a XL Operating System Android 11   My Question or Issue Prior to the last few weeks I would only very occasionally have Spotify audio have a littl...

MafeG

Spotify Legend

2299 Views

3 replies

0 likes

  • 2299 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Android][Other] First track added to queue is skipped

The way I use Spotify, I usually have a playlist I am continually listening to, and then when I want to hear something specific (usually podcast episodes) I will add it to the queue. However, when the current track finishes playing, the first track a...

Casual Listener

The way I use Spotify, I usually have a playlist I am continually listening to, and then when I want to hear something specific (usually podcast episodes) I will add it to the queue. However, when th...

Novy

Moderator

1034 Views

1 replies

0 likes

Android
Other
  • 1034 Views
  • 1 replies
  • 0 likes

Superuser Contribution Your app sucks. Help me fix or I will have to migrate to another service.

PlanFree/PremiumCountry DeviceSAMSUNG Galaxy S10 (and same problems with S8)Operating SystemLatest Android My Question or IssueFor some reason your app is the most**bleep** I've ever experienced, riddled with problems I do not have on Soundcloud, You...

Visitor

Plan Free/Premium Country   Device SAMSUNG Galaxy S10 (and same problems with S8) Operating System Latest Android   My Question or Issue For some reason your app is the most**blee...

MafeG

Spotify Legend

5054 Views

8 replies

17 likes

  • 5054 Views
  • 8 replies
  • 17 likes

Solved!!Superuser Contribution Recent searches beaviour broken

PlanPremiumCountryGermanyDevicePixel 4Operating SystemAndroid (Latest) My Question or Issue I assumed this was a bug and have been waiting for a fix, but I worry actually that this may be a misfeature. On the search "view" (page, screen?) there are a...

Regular

Plan Premium Country Germany Device Pixel 4 Operating System Android (Latest)   My Question or Issue   I assumed this was a bug and have been waiting for a fix, but I worry actua...

Alex

Spotify Legend

1106 Views

1 replies

1 likes

Search
  • 1106 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't get shuffle button to play songs in order

PlanFreeCountryUnited KingdomDeviceXiamoi Redmi Note 9 phoneOperating SystemAndroid 11 My Question or IssueI'm using a Xiamoi Redmi Note 9 Phone on Android 11 all latest updates for everything including Spotify & I'm a free user. My Question Because ...

Newbie

  Plan Free Country United Kingdom Device Xiamoi Redmi Note 9 phone Operating System Android 11   My Question or Issue I'm using a Xiamoi Redmi Note 9 Phone on Android 11 all lat...

Alex

Spotify Legend

796 Views

1 replies

0 likes

  • 796 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android 11: wrong order playlists and playlists folders

PlanPremiumCountryUK DeviceOppo X3 ProOperating SystemAndroid 11 / Colors v11.2 My Question or IssueThe playlists and the playlists folders order on Android 11 does not work properly.The only filters that work are: Recently Added, Recently Played and...

Regular

Plan Premium Country UK   Device Oppo X3 Pro Operating System Android 11 / Colors v11.2   My Question or Issue The playlists and the playlists folders order on Android 11 does no...

Alex

Spotify Legend

2012 Views

10 replies

1 likes

  • 2012 Views
  • 10 replies
  • 1 likes