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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376116 Views

541 replies

34 likes

Account
Free
  • 376116 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7554 Views

0 replies

7 likes

  • 7554 Views
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  • 7 likes

Solved!!Superuser Contribution Bluetooth buttons stopped working

PlanPremiumCountryThe NetherlandsDeviceOneplus 6Operating SystemAndroid version 10 My Question or IssueI have a bluetooth headset with buttons on them to control my music (play/pause/skip etc). A short while ago they stopped working. I couldn't skip ...

Casual Listener

Plan Premium Country The Netherlands Device Oneplus 6 Operating System Android version 10   My Question or Issue I have a bluetooth headset with buttons on them to control my music (pl...

Eni

Moderator

2524 Views

3 replies

0 likes

  • 2524 Views
  • 3 replies
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Superuser Contribution Spotify App Saying Artist Playlist are Empty

PlanFreeCountryUSADeviceSamsung Galaxy S9Operating SystemAndroid Version 10 My Question or IssueThe Spotify App keeps saying every playlist is empty (see attached). Therfore the app is basically useless since I can't play any songs from it. Furthermo...

Casual Listener

Plan Free Country USA Device Samsung Galaxy S9 Operating System Android Version 10   My Question or Issue The Spotify App keeps saying every playlist is empty (see attached). Therfore ...

Eni

Moderator

660 Views

3 replies

0 likes

  • 660 Views
  • 3 replies
  • 0 likes

No aparece el "guion bajo"

Hola. Al poner mi usuario y password en mi reloj galaxy watch active 2, no me aparecen ciertos caracteres, como el "guion bajo" y por ello, no puedo ingresar mi cuenta de usuario. ¿Dónde los puedo encontrar? Gracias por vuestra ayuda. Un saludo

Newbie

Hola.   Al poner mi usuario y password en mi reloj galaxy watch active 2, no me aparecen ciertos caracteres, como el "guion bajo" y por ello, no puedo ingresar mi cuenta de usuario. &nbs...

544 Views

0 replies

0 likes

App & Features
  • 544 Views
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Superuser Contribution Everything now is in singles.

Just like the title, everything now is in singles. And why is it? What should i do?

Visitor

Just like the title, everything now is in singles. And why is it? What should i do?

Jeremy

Spotify Legend

745 Views

5 replies

1 likes

  • 745 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Downloaded Playlists in folders disappear

PlanPremiumCountryAustriaDeviceSamsung Galaxy A70Operating SystemAndroid 11 (Samsungs One UI 3.1)Spotify Version8.6.30.889 My Question or IssueI have a bunch of playlists that I made in my library. I also sort them in folders.Now for example: I have ...

Regular

Plan Premium Country Austria Device Samsung Galaxy A70 Operating System Android 11 (Samsungs One UI 3.1) Spotify Version 8.6.30.889   My Question or Issue I have a bunch of playlists...

Jeremy

Spotify Legend

3046 Views

13 replies

11 likes

  • 3046 Views
  • 13 replies
  • 11 likes

Superuser Contribution Audio stuttering when screen is off android 10 xiaomi

I'm using a Xiaomi Redmi 9C with Android 10. This happens when I'm playing music through WiFi, data or through downloads. Whenever I turn off my screen the every minute or so the minute starts stuttering. This doesn't happen when it's playing in the ...

Visitor

I'm using a Xiaomi Redmi 9C with Android 10. This happens when I'm playing music through WiFi, data or through downloads. Whenever I turn off my screen the every minute or so the minute starts stutte...

Novy

Moderator

883 Views

1 replies

0 likes

  • 883 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback says started with seconds on clock at beginning of song which cuts off end (Samsung)

PlanPremiumCountryUKDevice Samsung Galaxy S20 with Samsung soundbar on Samsung connectOperating SystemAndroid 11 My Question or IssueRecently when playing through my s20 through Samsung connect to a Samsung hw-ms650 the song will begin with varying s...

Regular

Plan Premium Country UK Device  Samsung Galaxy S20 with Samsung soundbar on Samsung connect Operating System Android 11   My Question or Issue Recently when playing through my s20...

Novy

Moderator

614 Views

3 replies

0 likes

  • 614 Views
  • 3 replies
  • 0 likes

Superuser Contribution Discord Rich Presence

So, I am playing music on my android device but it’s not showing on my status on discordPlanFreeCountryUnited States DeviceGalaxy A20Operating SystemAndroid 10 My Question or IssueStatus not appearing on discord

Music Fan

So, I am playing music on my android device but it’s not showing on my status on discord Plan Free Country United States  Device Galaxy A20 Operating System Android 10   My Questi...

PatrikF1

Newbie

5873 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Spotify "No Internet Connection Available" and Spotify Connect not working

PlanPremiumCountryMalaysiaDeviceSamsung Galaxy Tab S6 Lite//Huawei Nova 3i//HP Pavilion 2 in 1Operating SystemAndroid 11//Android 9//Windows 10 My Question or IssueI recently updated to Android 11 on my device. Opened Spotify and despite having a ver...

Newbie

  Plan Premium Country Malaysia Device Samsung Galaxy Tab S6 Lite//Huawei Nova 3i//HP Pavilion 2 in 1 Operating System Android 11//Android 9//Windows 10   My Question or Issue I ...

Jeremy

Spotify Legend

527 Views

1 replies

1 likes

  • 527 Views
  • 1 replies
  • 1 likes

Superuser Contribution (Mobile app) Album art missing

PlanPremiumCountryCzech Republic DeviceHuawei Y6 Prime 2018Operating SystemAndroidMy Question or IssueA few weeks ago, the album art for most of my downloaded music disappeared. It only appears for a few random albums/tracks. The art just doesn't sho...

Casual Listener

  Plan Premium Country Czech Republic   Device Huawei Y6 Prime 2018 Operating System Android My Question or Issue A few weeks ago, the album art for most of my downloaded music d...

CarlosE

Spotify Legend

971 Views

4 replies

0 likes

  • 971 Views
  • 4 replies
  • 0 likes

Superuser Contribution Is there a way to not have to login on another device with no internet?

I have been using too much data streaming music. So, i got an old phone i want to use as a music player. I downloaded stuff from spotify onto this old phone via wifi. The problem is when i open spotify when I'm at work. The phone has no cell service ...

Visitor

I have been using too much data streaming music. So, i got an old phone i want to use as a music player. I downloaded stuff from spotify onto this old phone via wifi. The problem is when i open spoti...

CarlosE

Spotify Legend

579 Views

2 replies

0 likes

  • 579 Views
  • 2 replies
  • 0 likes

Superuser Contribution Android local files won't download

PlanPremiumCountryUSDeviceGalaxy S10Operating SystemAndroid R, Windows 10 My Question or IssueI add local files (mp4) to Spotify on my PC, then add them to a playlist. When I go to download the playlist on my Android phone on the same wifi as my PC, ...

Newbie

Plan Premium Country US Device Galaxy S10 Operating System Android R, Windows 10   My Question or Issue I add local files (mp4) to Spotify on my PC, then add them to a playlist. When I...

Novy

Moderator

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

[Android] Lyrics not showing

PlanFamily PremiumCountryBrazilDeviceOnePlus 7TOperating SystemAndroid 10 My Question or IssueThe lyrics feature was enabled on my country and I could never see them. My mother's account (same family) show the lyrics normally on her phone and I tried...

Newbie

Plan Family Premium Country Brazil Device OnePlus 7T Operating System Android 10   My Question or Issue The lyrics feature was enabled on my country and I could never see them. My mo...

Mikimoto

Gig Goer

1390 Views

2 replies

1 likes

Android
lyrics
Mobile
  • 1390 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Why i didnt get lyrics on my app

PlanPremiumCountryIndonesiaDevice Operating System(Android Oreo) My Question or IssueMy friends get the update lyrics on their device, i try to update my app to lastest version and i still didnt get the lyrics feature.i just get "behind the lyrics" f...

Casual Listener

Plan Premium Country Indonesia Device   Operating System (Android Oreo)   My Question or Issue My friends get the update lyrics on their device, i try to update my app to las...

Mikimoto

Gig Goer

2692 Views

5 replies

2 likes

lyrics app android
  • 2692 Views
  • 5 replies
  • 2 likes

Superuser Contribution Unable to like/unlike songs or edit playlists

PlanPremiumCountryUKDeviceXiaomi Redmi Note 7Operating SystemAndroid 10/11 (LineageOS) Hi all,for the past month I'm unable to like/unlike songs and edit playlists. Clearing caches does not help, and uninstalling the app seems to only help for a day ...

Visitor

Plan Premium Country UK Device Xiaomi Redmi Note 7 Operating System Android 10/11 (LineageOS)   Hi all, for the past month I'm unable to like/unlike songs and edit playlists. Clearing ...

Alex

Spotify Legend

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] remove Your top podcasts from Home screen

So far, I cannot find a way to remove, either selectively or completely, the Your top podcasts from my Home screen. This is not public information that I want shared. If someone knows a way, pray tell. Thank you. Come on Spotify, fix this. Please?

Casual Listener

So far, I cannot find a way to remove, either selectively or completely, the Your top podcasts from my Home screen.  This is not public information that I want shared.  If someone knows a w...

Ivan

Spotify Legend

3544 Views

3 replies

42 likes

Android
  • 3544 Views
  • 3 replies
  • 42 likes

Superuser Contribution Android plalists in folders are all in different order to PC

PlanFree/PremiumCountry : UK Device : Sony Xperia 2(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue : Since all the trouble with downloaded playlists disappearing on my ph...

Regular

Plan Free/Premium Country : UK   Device : Sony Xperia 2 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Quest...

Alex

Spotify Legend

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs continue to play after bluetooth headset disconnect

PlanPremiumCountryUSDeviceSamsung Galaxy S9+Operating SystemAndroid 10 My Question or IssueSongs continue to play after bluetooth headset disconnect. I have a pair of Galaxy Buds+ connected to my phone. When listening to music, I will pause the music...

Casual Listener

Plan Premium Country US Device Samsung Galaxy S9+ Operating System Android 10   My Question or Issue Songs continue to play after bluetooth headset disconnect. I have a pair of Galaxy ...

Jeremy

Spotify Legend

549 Views

1 replies

0 likes

Android
bug
  • 549 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android Auto] Artist/Song not updating upon start of new song

Plan: PremiumCountry: USADevice: Samsung Galaxy 10eOperating System: Android (phone) / UConnect (car) My Question or IssueAfter about one to two hours of driving while playing music in Android Auto mode, with Spotify on the car screen most of the tim...

Casual Listener

  Plan: Premium Country: USA Device: Samsung Galaxy 10e Operating System: Android (phone) / UConnect (car)   My Question or Issue After about one to two hours of driving while p...

Jeremy

Spotify Legend

1082 Views

3 replies

0 likes

  • 1082 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Song plays for a few seconds, then changes

PlanPremiumCountryDenmarkDeviceNokia 5.3Operating SystemAndroid 10My Question or IssueYesterday when I tried to play a song, it just skipped around the list without actually playing anything. I uninstalled and reinstalled the app. Now, when I play a ...

Visitor

Plan Premium Country Denmark Device Nokia 5.3 Operating System Android 10 My Question or Issue Yesterday when I tried to play a song, it just skipped around the list without actually playing...

Novy

Moderator

1769 Views

1 replies

0 likes

  • 1769 Views
  • 1 replies
  • 0 likes