Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6878 Views

0 replies

7 likes

  • 6878 Views
  • 0 replies
  • 7 likes

Superuser Contribution problemas ao entrar na pagina de artistas, dar like, sem retrospectiva, e fica saindo da conta

PlanPremium familyCountrybrazilDevicemoto e4 plusOperating Systemandroid 7.1.1 My Question or Issueno meu spotify eu não consigo abrir a pagina de um artista que aparece a mnsg (voce esta sem internet), não consigo dar like nas musicas, o coraçãozinh...

Casual Listener

Plan Premium family Country brazil Device moto e4 plus Operating System android 7.1.1   My Question or Issue no meu spotify eu não consigo abrir a pagina de um artista que aparece a mn...

Ver

Spotify Legend

2395 Views

3 replies

0 likes

  • 2395 Views
  • 3 replies
  • 0 likes

Superuser Contribution Android volume and glitching problem

PlanPremiumCountryPolandOperating SystemAndroid Pie My Question or IssueWhile playing music volume randomly goes up to the maximum and song is glitching. It can be quite dangerous for earphones users (me). I had this problem few times before an updat...

Visitor

Plan Premium Country Poland Operating System Android Pie   My Question or Issue While playing music volume randomly goes up to the maximum and song is glitching. It can be quite dangerou...

AndresM

Moderator

723 Views

5 replies

1 likes

  • 723 Views
  • 5 replies
  • 1 likes

Superuser Contribution Automatic unwanted pausing

PlanPremiumCountryGermanyDeviceHauwei P smart z 2019Operating SystemAndroid Oreo My Question or IssueAfter starting a song or podcast it takes between 30 secs up to 60 secs when it just stops. I can press play again to start another "cycle" after 30-...

Newbie

Plan Premium Country Germany Device Hauwei P smart z 2019 Operating System Android Oreo   My Question or Issue After starting a song or podcast it takes between 30 secs up to 60 s...

Eni

Moderator

841 Views

7 replies

3 likes

  • 841 Views
  • 7 replies
  • 3 likes

Superuser Contribution Custom playlist cover not showing up when sharing to social media

PlanPremiumCountryNorwayDeviceSamsung Galaxy S8/Microsoft Surface Pro 4Operating SystemAndroid Oreo 9.0 "Pie" /Windows 10 My Question or IssueI made some custom covers for several of my Spotify playlists in GIMP on the PC. I added them on my PC and c...

Newbie

Plan Premium Country Norway Device Samsung Galaxy S8/Microsoft Surface Pro 4 Operating System Android Oreo 9.0 "Pie" /Windows 10   My Question or Issue I made some custom covers f...

djsnnwkkd

Casual Listener

19105 Views

9 replies

31 likes

  • 19105 Views
  • 9 replies
  • 31 likes

Superuser Contribution HALP if u can answer this you are a genius- Set playlist to ignore in terms of listening preferences

So here is what's going on. I have always loved the discover weekly and suggested playlists from Spotify it's the reason I started using the app. This last year I've begun playing a 'sleep' playlist for my daughter she asks for it every night and I l...

Casual Listener

So here is what's going on. I have always loved the discover weekly and suggested playlists from Spotify it's the reason I started using the app. This last year I've begun playing a 'sleep' playlist ...

Peter

Spotify Legend

424 Views

2 replies

0 likes

  • 424 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Web Player Bug] When I start Spotify it says Web Player is in use when logged into phone only.

PlanPremiumCountryUnited StatesDeviceAndroid LG 6Operating SystemAndroid 9.0 Pie My Question or IssueRecently when I pull up my Spotify account it shows that my account is in use on a Chrome Web Player. I have checked all other devices that I am sign...

Visitor

Plan Premium Country United States Device Android LG 6 Operating System Android 9.0 Pie   My Question or Issue Recently when I pull up my Spotify account it shows that my account is in...

Elena

Moderator

760 Views

1 replies

1 likes

  • 760 Views
  • 1 replies
  • 1 likes

Superuser Contribution Saved songs un-download everytime I open the app

PlanPremiumCountryBrazil DeviceMoto G5SOperating SystemAndroid 8.1.0 My Question or Issue  Just what the **bleep** is this exclamation mark? Why can't Spotify just keep the songs? I need to click them to play them online everytime so maybe the app au...

Regular

Plan Premium Country Brazil  Device Moto G5S Operating System Android 8.1.0      My Question or Issue      Just what the **bleep** is this exclamation ...

Mario

Spotify Legend

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music that switches from Android Auto to smartphone.

PlanFreeCountryFranceDeviceHonor 10Operating SystemAndroid 10 My Question or IssueHello,I use Spotify with Android Auto built into my vehicle.When I listen to music and switch off the ignition of the vehicle, the music switches to my phone.How to avo...

Casual Listener

Plan Free Country France Device Honor 10 Operating System Android 10   My Question or Issue Hello, I use Spotify with Android Auto built into my vehicle. When I listen to music and s...

OUARZA

Casual Listener

480 Views

3 replies

0 likes

  • 480 Views
  • 3 replies
  • 0 likes

Superuser Contribution Play a playlist instead of queue

PlanPremiumCountryUSDeviceMoto GOperating SystemAndroid My Question or IssueDo I understand correctly that, on mobile, if I want to play a playlist while I have something in the queue, I either have to add every song in the playlist manually or delet...

Newbie

Plan Premium Country US Device Moto G Operating System Android   My Question or Issue Do I understand correctly that, on mobile, if I want to play a playlist while I have something in ...

apk4jc

Visitor

1501 Views

2 replies

0 likes

  • 1501 Views
  • 2 replies
  • 0 likes

Superuser Contribution Getting ads while being premium

PlanPremiumCountryMexico DeviceHuawei P30 LiteOperating SystemAndroid 10 My Question or IssueI'm getting these ads every now and then, and I don't know why. I pay Premium specifically to not get ads of any kind. Sometimes is about Spotify, sometimes ...

Roadie

Plan Premium Country Mexico   Device Huawei P30 Lite Operating System Android 10   My Question or Issue I'm getting these ads every now and then, and I don't know why. I pay Prem...

Mario

Spotify Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloads gone

So the last 3 times I've opened my Spotify from closed, my previously downloaded playlists are all "waiting to download" and are not downloaded anymore.This is extremely frustrating as most of my playlists are downloaded so the amount of data im usin...

Visitor

So the last 3 times I've opened my Spotify from closed, my previously downloaded playlists are all "waiting to download" and are not downloaded anymore. This is extremely frustrating as most of my p...

Ivan

Spotify Legend

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] Disable autostart in android

I would like to stop Spotify playing automatically whenever I get in my car. I've already turned off "allow to run in background" and it's still autostart img. What can I do?

Regular

I would like to stop Spotify playing automatically whenever I get in my car. I've already turned off "allow to run in background" and it's still autostart img. What can I do? 

Thethomasdahl

Casual Listener

6817 Views

10 replies

1 likes

Android
  • 6817 Views
  • 10 replies
  • 1 likes

Superuser Contribution Chromecast dropping audio

PlanPremiumCountryUKDeviceOnePlus 6Operating SystemAndroid 10 My Question or IssueFor the past couple of weeks I've started having drop outs playing Spotify over Chromecast. Happens on Chromecast Audios, Nest Mini and Home Max. The track either skips...

Visitor

Plan Premium Country UK Device OnePlus 6 Operating System Android 10   My Question or Issue For the past couple of weeks I've started having drop outs playing Spotify over Chromecast. ...

Ver

Spotify Legend

585 Views

1 replies

0 likes

Android
  • 585 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution URI to play album start playing in shuffle mode

PlanPremiumCountrySwissDeviceGalaxy S10Operating SystemAndroid 10 My Question or IssueI use the Spotify URI to play my albums or play audio books for my child with a shortcut on homescreen.The URI to play a album is the following:spotify:album:ID_OF_...

Regular

Plan Premium Country Swiss Device Galaxy S10 Operating System Android 10   My Question or Issue I use the Spotify URI to play my albums or play audio books for my child with a shortcut...

Jeremy

Spotify Legend

6275 Views

5 replies

3 likes

  • 6275 Views
  • 5 replies
  • 3 likes

Superuser Contribution Queue button doesn't work on Android app for Album/Song Radio. Works on Desktop(windows) app though.

PlanPremiumCountryIndiaDeviceGalaxy S6-SM-G920IOperating SystemAndroid 7 My Question or Issue:The queue button doesn't work on the Android app when a Song/Album Radio is playing, but does work on the desktop app, which is super weird and shouldn't be...

Visitor

  Plan Premium Country India Device Galaxy S6-SM-G920I Operating System Android 7   My Question or Issue: The queue button doesn't work on the Android app when a Song/Album Radio...

Alex

Spotify Legend

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I login to Spotify using my Samsung account on Android?

PlanI have a premium account through my Samsung account.CountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid 10 My Question or IssueHow can I login to Spotify using my Samsung account? I don't see an option to login using Samsung.

Visitor

Plan I have a premium account through my Samsung account. Country USA Device Samsung Galaxy S10+ Operating System Android 10   My Question or Issue How can I login to Spotify using my ...

Esurient

Casual Listener

10345 Views

2 replies

0 likes

  • 10345 Views
  • 2 replies
  • 0 likes

Superuser Contribution Dissabling Video Podcasts

PlanPremiumCountryUnited StatesDeviceGalaxy S10Operating SystemAndroid Oreo My Question or IssueHi, I have been having issues with the Spotify app chewing through my battery when I listen to video podcasts. I would like a way to disable video podcast...

Newbie

Plan Premium Country United States Device Galaxy S10 Operating System Android Oreo   My Question or Issue Hi, I have been having issues with the Spotify app chewing through my bat...

Peter

Spotify Legend

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

How do I change the language in your app?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

AdamDamon

Spotify Star

762 Views

1 replies

0 likes

  • 762 Views
  • 1 replies
  • 0 likes

Superuser Contribution Morning Alarm Won't Shuffle

PlanPremiumCountry DeviceSamsung Galaxy FE 5GOperating SystemAndriod 10 My Question or IssueI've grown tired of waking up to the same song over and over every morning.I've tried searching for solutions posted by other users with no luck.Turning on sh...

Casual Listener

  Plan Premium Country   Device Samsung Galaxy FE 5G Operating System Andriod 10   My Question or Issue I've grown tired of waking up to the same song over and over every mo...

ipetrushevskiy

Newbie

13044 Views

4 replies

7 likes

  • 13044 Views
  • 4 replies
  • 7 likes

Superuser Contribution Wrapped

PlanFreeCountryUSADeviceSamsung Galaxy A20s My Question or IssueHello. I have two Spotify accounts, and I've used only one of them this year. However, I can't see my wrapped story nor my top 2020 songs playlist on my most used account, but when I log...

Visitor

Plan Free Country USA Device Samsung Galaxy A20s   My Question or Issue Hello. I have two Spotify accounts, and I've used only one of them this year. However, I can't see my wrapped stor...

Alex

Spotify Legend

655 Views

1 replies

0 likes

  • 655 Views
  • 1 replies
  • 0 likes