Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
209314 Views
137 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
558456 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
461733 Views
575 replies
39 likes
Hello Since some time, when i am using spotify connect with gramofon, the next songs on the queue are greyed, if i use connect with alexa or google home, i can tap next songs. PlanPremiumCountrySpainDeviceOppo Reno 2Operating SystemAndroid 10
Hello Since some time, when i am using spotify connect with gramofon, the next songs on the queue are greyed, if i use connect with alexa or google home, i can tap next songs. ...
Roadie
5105 Views
23 replies
1 likes
PlanFreeCountryGermanyDeviceGoogle Nest Mini / Audio / ChromecastOnePlus 3TOperating SystemAndroid 10 My Question or IssueWhen I listen to Spotify on my Google Home Speaker, the music stops after every third song. Normally an ad should play at this p...
Plan Free Country Germany Device Google Nest Mini / Audio / Chromecast OnePlus 3T Operating System Android 10 My Question or Issue When I listen to Spotify on my Google Home...
Spotify Legend
1388 Views
5 replies
0 likes
Hi, I am a long time Spotify user and have waited for quite sometime for Spotify app to be made available on Huawei App Gallery. Is there any plan to release the app there? Thanks.
Hi, I am a long time Spotify user and have waited for quite sometime for Spotify app to be made available on Huawei App Gallery. Is there any plan to release the app there? Thanks.
Casual Listener
2300 Views
2 replies
2 likes
My user story is pretty much: As a user, I want to play spotify in my car and only play my downloaded songs so I don't user my cellular data. I add songs via wifi and download to a playlist on my android phone. That's it. That's ALL I want from Spoti...
My user story is pretty much: As a user, I want to play spotify in my car and only play my downloaded songs so I don't user my cellular data. I add songs via wifi and download to a ...
Spotify Legend
736 Views
1 replies
0 likes
PlanPremium Family account ownerCountryThailandDeviceNvidia Shield TV 2017Operating SystemAndroid TV 9.0 My Question or IssueI can't log in on Android TV client for several days. Nothing works: when pairing by phone code screen reloads without code, ...
Plan Premium Family account owner Country Thailand Device Nvidia Shield TV 2017 Operating System Android TV 9.0 My Question or Issue I can't log in on Android TV client for several ...
Spotify Legend
1396 Views
3 replies
0 likes
PlanDuoCountryDKDeviceAndroid phones and Windows My Question or IssueMy wife and I have the Spotify Duo plan, so we could get this Duo Mix playlist, that is supposed to be a mix of both our songs (great for road trips). Unfortunately it doesn't reall...
Plan Duo Country DK Device Android phones and Windows My Question or Issue My wife and I have the Spotify Duo plan, so we could get this Duo Mix playlist, that is supposed to be a mix ...
Newbie
8375 Views
10 replies
11 likes
Bonjour, J'utilise l'application sous Android. J'ai un problème avec l'affichage de la lecture en cours qui reste bloqué sur un morceau et ne bouge plus du tout. Impossible de l'actualiser même en changeant de musique. De plus, à cause de cela, l'app...
Bonjour, J'utilise l'application sous Android. J'ai un problème avec l'affichage de la lecture en cours qui reste bloqué sur un morceau et ne bouge plus du tout. Impossible de l'actuali...
Newbie
2718 Views
2 replies
3 likes
What happened to Spotify in the last few months? I really enjoyed using Spoitfy for years. I loved the intuitive, simple handling and the black design was very smooth. Then came the update that forced the mobile app onto desktop users and everything ...
What happened to Spotify in the last few months? I really enjoyed using Spoitfy for years. I loved the intuitive, simple handling and the black design was very smooth. Then came the update that force...
740 Views
0 replies
2 likes
I have suddenly started getting 2-3 ads (30 seconds each) after every single song I listen to! That's right, after EACH song I'm getting ads. This is definitely a bug as it used to be usually at least more than 1 song that you can listen to before be...
I have suddenly started getting 2-3 ads (30 seconds each) after every single song I listen to! That's right, after EACH song I'm getting ads. This is definitely a bug as it used to be usually at leas...
Spotify Legend
2614 Views
2 replies
11 likes
Le son baisse quand la bass embarque dans la chanson et le son monte et descend c'est quoi le problème....
Le son baisse quand la bass embarque dans la chanson et le son monte et descend c'est quoi le problème....
Moderator
1619 Views
1 replies
0 likes
Samsung Galaxy S7 32GB / Android 7.0 / latest security updates Hello!I 'm using very often the option to download songs. Spotifi is configured to save data on SD Card. At first it worked well. Some weeks ago I decided to encrypt my SD Card in my Sams...
Samsung Galaxy S7 32GB / Android 7.0 / latest security updates Hello! I 'm using very often the option to download songs. Spotifi is configured to save data on SD Card. At first i...
Moderator
2446 Views
6 replies
4 likes
Is it possible to show the "#" column in the playlists in the app (like in the desktop version)? This would help a lot - especially when playing audiobooks - to find the position of the last heard chapter again. Peter.
Is it possible to show the "#" column in the playlists in the app (like in the desktop version)? This would help a lot - especially when playing audiobooks - to find the position of the last heard ch...
Spotify Star
574 Views
1 replies
0 likes
Hi there. How do I disable downloads on Android? I don't want to use my devices storage for all my Playlist. Bonus question: is it possible to select individual Playlists which should be downloaded?
Hi there. How do I disable downloads on Android? I don't want to use my devices storage for all my Playlist. Bonus question: is it possible to select individual Playlists which shou...
Spotify Star
4203 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceGalaxy S20Operating SystemAndroid Podcasts are not playing Offline. Everything else works normally. Literally only happens to Podcasts. When i click on a Podcast it just loads forever. As soon as i go back Online it wor...
Plan Premium Country Germany Device Galaxy S20 Operating System Android Podcasts are not playing Offline. Everything else works normally. Literally only happens to Podcasts. When i cl...
Spotify Legend
431 Views
1 replies
0 likes
PlanPremiumCountryArgentinaDeviceHuawei RIO-L03Operating SystemAndroid 5.1My Question or IssueCada vez que entro a una cancion (ya sea guardada en mis likes o una completamente nueva), la aplicacion se cierra sola. Solamente no se cierra si uso la ve...
Plan Premium Country Argentina Device Huawei RIO-L03 Operating System Android 5.1 My Question or Issue Cada vez que entro a una cancion (ya sea guardada en mis likes o una completamente nuev...
Spotify Legend
635 Views
1 replies
0 likes
PlanPremiumCountryFranceDeviceSony Xperia XZ2 Dual H8296Operating SystemAndroid 9.0 My Question or Issue1. First issue, the app layout can not fit the full screen after I changed "Display size" to "Small" as is shown in the attachment.2. The color of...
Plan Premium Country France Device Sony Xperia XZ2 Dual H8296 Operating System Android 9.0 My Question or Issue 1. First issue, the app layout can not fit the full screen after I cha...
Moderator
2545 Views
6 replies
0 likes
Hi All,I know there's plenty of topics on this but mine's kind of unique. When I click follow on an artist page, as soon as i leave the page and go back the artist is unfollowed. They don't show up in my following list either, and even artists that a...
Hi All, I know there's plenty of topics on this but mine's kind of unique. When I click follow on an artist page, as soon as i leave the page and go back the artist is unfollowed. They don't show up...
Casual Listener
4829 Views
11 replies
1 likes
Is it possible to remove the horrific 'DELUXE EDITION' banners from Yes album covers?Yes albums are renowed for their amazing Roger Dean artwork, and yet they have this yellow border declaring the albums to be 'Deluxe Edition' and totally defacing th...
Is it possible to remove the horrific 'DELUXE EDITION' banners from Yes album covers? Yes albums are renowed for their amazing Roger Dean artwork, and yet they have this yellow border declaring th...
Moderator
914 Views
1 replies
0 likes
I set Spotify to offline mode, and I accidentally got logged out. Now when I'm trying to log back in, I get an error message saying, "You are currently set to offline," and there are two options; one is "connect" while the other is "cancel." I presse...
I set Spotify to offline mode, and I accidentally got logged out. Now when I'm trying to log back in, I get an error message saying, "You are currently set to offline," and there are two options; one...
Moderator
694 Views
1 replies
0 likes
PlanPremiumCountry DeviceSamsung Galaxy 8, My Question or Issuephone will not open up certain playlist or albums, they show in my library but when I go to open them up I get the green circle of death, I have cleared everything and even reinstalled it...
Plan Premium Country Device Samsung Galaxy 8, My Question or Issue phone will not open up certain playlist or albums, they show in my library but when I go to op...
Spotify Legend
556 Views
1 replies
0 likes
