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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
376905 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryDenmarkDeviceNokia 5.3Operating SystemAndroid 10My Question or IssueYesterday when I tried to play a song, it just skipped around the list without actually playing anything. I uninstalled and reinstalled the app. Now, when I play a ...
Plan Premium Country Denmark Device Nokia 5.3 Operating System Android 10 My Question or Issue Yesterday when I tried to play a song, it just skipped around the list without actually playing...
Moderator
1769 Views
1 replies
0 likes
PlanFreeCountryIndiaDeviceSamsung Galaxy J7 MaxOperating SystemAndroid Oreo My Question or IssueAt random, when I open the Spotify app, all playlists look different and when I would click on a song, about 10 seconds would be played and then it would ...
Plan Free Country India Device Samsung Galaxy J7 Max Operating System Android Oreo My Question or Issue At random, when I open the Spotify app, all playlists look different and ...
Spotify Legend
667 Views
1 replies
0 likes
Hey. This is a very annoying UI issue that hides and completely changes the locations of track options such as Shuffle, Repeat, Like (heart) depending solely on whether you are playing the track from a Playlist or whether it is part of an Album. Spec...
Hey. This is a very annoying UI issue that hides and completely changes the locations of track options such as Shuffle, Repeat, Like (heart) depending solely on whether you are playing the trac...
Spotify Legend
590 Views
1 replies
2 likes
PlanPremiumDeviceSamsung Smart tvMy Question or Issuewhen i open up the spotify app, nothing happens, basically just a grey screen with a little rectangle with a .png logo (not spotify's logo, a .png logo) i have tried:Restarting the tv back to manuf...
Plan Premium Device Samsung Smart tv My Question or Issue when i open up the spotify app, nothing happens, basically just a grey screen with a little rectangle with a .png logo (not spo...
Moderator
1188 Views
1 replies
1 likes
PlanPremiumCountryRomaniaDeviceSamsung Z FlipOperating SystemAndroid 11 My Question or IssueHello,Every new upgrade Spotify deletes my local files from the mobile app. Usually I just sync it again. My songs were again deleted, but now that I cannot s...
Plan Premium Country Romania Device Samsung Z Flip Operating System Android 11 My Question or Issue Hello, Every new upgrade Spotify deletes my local files from the mobile app. Usua...
Spotify Legend
3158 Views
19 replies
0 likes
When I am playing a song, the lock screen widget from spotify gets activated. The interface is rather simple. In my sister's cell phone, the lock screen widget is way, way more beautiful, and I don't get the difference, since we both are premium user...
When I am playing a song, the lock screen widget from spotify gets activated. The interface is rather simple. In my sister's cell phone, the lock screen widget is way, way more beautiful, and I don't...
Newbie
1236 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceHonor 9 LiteOperating SystemAndroid 9, EMUI 9.1.0 My Question or IssueMany songs are not playing. The current time in the song in the lower left corner stops at 0:00, the song does not skip. There are no error messages....
Plan Premium Country Germany Device Honor 9 Lite Operating System Android 9, EMUI 9.1.0 My Question or Issue Many songs are not playing. The current time in the song in the lower lef...
Spotify Legend
751 Views
3 replies
0 likes
PlanPremiumCountryGermanyDeviceOnePlus A6003Operating SystemOxygen 10.3.10 My Question or IssuedApp is stuck in podcast view. By that I mean the current played song which is shown at the bottom of the app. The podcast view has a different layout and ...
Plan Premium Country Germany Device OnePlus A6003 Operating System Oxygen 10.3.10 My Question or Issued App is stuck in podcast view. By that I mean the current played s...
Spotify Legend
2157 Views
14 replies
1 likes
While listening on my Moto G to downloaded tracks, they sometimes speed up then slow down before going back to nomal. Any thoughts why this might be happening. Seems to be getting worse
While listening on my Moto G to downloaded tracks, they sometimes speed up then slow down before going back to nomal. Any thoughts why this might be happening. Seems to be getting worse
Moderator
4103 Views
2 replies
1 likes
Using Spotify Premium on Chromebook Desktop app (not Web) - and I cannot seem to find the queue list anywhere - normally on Android mobile it is a three line / hamburger menu. This doesn't seem visible anywhere. The queue function itself works (I can...
Using Spotify Premium on Chromebook Desktop app (not Web) - and I cannot seem to find the queue list anywhere - normally on Android mobile it is a three line / hamburger menu. This doesn't seem visib...
Spotify Legend
1756 Views
1 replies
0 likes
PlanPremium Family PlanCountryUKDeviceSamsung Galaxy S8, Operating SystemAndroid Pie version, running current version: g950FXXUCDUD1/G950FH3GCDUC2/G950FXXUCDUD1 My Question or IssueI haven't been able to use Spotify App on my phone for 6+ months. I h...
Plan Premium Family Plan Country UK Device Samsung Galaxy S8, Operating System Android Pie version, running current version: g950FXXUCDUD1/G950FH3GCDUC2/G950FXXUCDUD1 My Qu...
Spotify Legend
716 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceGalaxy S21+Operating SystemAndroid Version 11 My Question or IssueI constantly have multiple players in my notifications and when i try to force stop or swipe them away they just come back
Plan Premium Country USA Device Galaxy S21+ Operating System Android Version 11 My Question or Issue I constantly have multiple players in my notifications and when i try to force st...
Spotify Legend
852 Views
7 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy A70Operating SystemAndroid 11 My Question or IssueI use the Playlist Folders a lot just to organize my different playlists for easier access. I create the folders on the Windows 10 App on my PC and theses...
Plan Premium Country Germany Device Samsung Galaxy A70 Operating System Android 11 My Question or Issue I use the Playlist Folders a lot just to organize my different playlists for e...
Spotify Legend
1656 Views
6 replies
4 likes
PlanPremiumCountryNew ZealandDeviceSamsung Galaxy S10+Operating SystemAndroid My Question or IssueTL;DR: As the title says. I listen to Podcasts on Spotify during my work using bluetooth earmuffs. Yesterday immediately after lunch, the podcast starte...
Plan Premium Country New Zealand Device Samsung Galaxy S10+ Operating System Android My Question or Issue TL;DR: As the title says. I listen to Podcasts on Spotify during my...
Spotify Legend
1900 Views
6 replies
2 likes
PlanPremiumCountryLatviaDeviceSamsung Galaxy 9+ My Question or IssueMy Spotify features like "wrapped" or the new one "about you" don't work. I tried doing everything like restarting phone, reinstalling Spotify, clearing all data but nothing worked.T...
Plan Premium Country Latvia Device Samsung Galaxy 9+ My Question or Issue My Spotify features like "wrapped" or the new one "about you" don't work. I tried doing everything like restar...
Spotify Legend
654 Views
3 replies
0 likes
PlanPremium CountryUK DeviceSamsung Galaxy A20 Operating SystemAndroidSpotify version - 8.6.30.889 My Question or IssueAfter the latest update that overhauled the UI, folders in my library containing playlists will only display a total of 12 playlist...
Plan Premium Country UK Device Samsung Galaxy A20 Operating System Android Spotify version - 8.6.30.889 My Question or Issue After the latest update that ove...
Not applicable
1258 Views
5 replies
0 likes
PlanPremium FamilyCountryNew Zealand DeviceSamsung Galaxy A31Operating SystemPlayback bar doesn't always update. Have to close Spotify to stop music if playback bar is still on previous song. I use Spotify in a work capacity and this is incredibly an...
Plan Premium Family Country New Zealand Device Samsung Galaxy A31 Operating System Playback bar doesn't always update. Have to close Spotify to stop music if playback bar is still ...
Spotify Legend
520 Views
1 replies
1 likes
PlanPremiumCountryUSDeviceSamsung Galaxy S20+Operating SystemAndroid 11 My Question or IssueListening to suggested playlists (Discovery Weekly, Daily Mix, etc) and when it transitions to the next song it doesn't start at the beginning but about 15 se...
Plan Premium Country US Device Samsung Galaxy S20+ Operating System Android 11 My Question or Issue Listening to suggested playlists (Discovery Weekly, Daily Mix, etc) and wh...
Moderator
526 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy s10eOperating SystemAndroid My Question or IssueOver the past week or so, Spotify seems to be re-downloading things more often than usual, and more importantly, downloads them painfully slowly. I tried to dow...
Plan Premium Country USA Device Samsung Galaxy s10e Operating System Android My Question or Issue Over the past week or so, Spotify seems to be re-downloading things more oft...
Spotify Legend
906 Views
1 replies
0 likes
CountryGermanyOperating SystemAndroid 10My Question or IssueThe Only you story works as intended except that it's not sharable. The buttons either take you to the song currently playing or to your own story instead of the shared one.
Country Germany Operating System Android 10 My Question or Issue The Only you story works as intended except that it's not sharable. The buttons either take you to the song currently playing or ...
Spotify Legend
544 Views
1 replies
0 likes
