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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

bettiey-bettiey

Visitor

400568 Views

549 replies

35 likes

Account
Free
  • 400568 Views
  • 549 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8604 Views

0 replies

7 likes

  • 8604 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution Why i didnt get lyrics on my app

PlanPremiumCountryIndonesiaDevice Operating System(Android Oreo) My Question or IssueMy friends get the update lyrics on their device, i try to update my app to lastest version and i still didnt get the lyrics feature.i just get "behind the lyrics" f...

Casual Listener

Plan Premium Country Indonesia Device   Operating System (Android Oreo)   My Question or Issue My friends get the update lyrics on their device, i try to update my app to las...

Mikimoto

Gig Goer

2755 Views

5 replies

2 likes

lyrics app android
  • 2755 Views
  • 5 replies
  • 2 likes

Superuser Contribution Unable to like/unlike songs or edit playlists

PlanPremiumCountryUKDeviceXiaomi Redmi Note 7Operating SystemAndroid 10/11 (LineageOS) Hi all,for the past month I'm unable to like/unlike songs and edit playlists. Clearing caches does not help, and uninstalling the app seems to only help for a day ...

Visitor

Plan Premium Country UK Device Xiaomi Redmi Note 7 Operating System Android 10/11 (LineageOS)   Hi all, for the past month I'm unable to like/unlike songs and edit playlists. Clearing ...

Alex

Spotify Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] remove Your top podcasts from Home screen

So far, I cannot find a way to remove, either selectively or completely, the Your top podcasts from my Home screen. This is not public information that I want shared. If someone knows a way, pray tell. Thank you. Come on Spotify, fix this. Please?

Casual Listener

So far, I cannot find a way to remove, either selectively or completely, the Your top podcasts from my Home screen.  This is not public information that I want shared.  If someone knows a w...

Ivan

Spotify Legend

3619 Views

3 replies

42 likes

Android
  • 3619 Views
  • 3 replies
  • 42 likes

Superuser Contribution Android plalists in folders are all in different order to PC

PlanFree/PremiumCountry : UK Device : Sony Xperia 2(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue : Since all the trouble with downloaded playlists disappearing on my ph...

Regular

Plan Free/Premium Country : UK   Device : Sony Xperia 2 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Quest...

Alex

Spotify Legend

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs continue to play after bluetooth headset disconnect

PlanPremiumCountryUSDeviceSamsung Galaxy S9+Operating SystemAndroid 10 My Question or IssueSongs continue to play after bluetooth headset disconnect. I have a pair of Galaxy Buds+ connected to my phone. When listening to music, I will pause the music...

Casual Listener

Plan Premium Country US Device Samsung Galaxy S9+ Operating System Android 10   My Question or Issue Songs continue to play after bluetooth headset disconnect. I have a pair of Galaxy ...

Jeremy

Spotify Legend

567 Views

1 replies

0 likes

Android
bug
  • 567 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android Auto] Artist/Song not updating upon start of new song

Plan: PremiumCountry: USADevice: Samsung Galaxy 10eOperating System: Android (phone) / UConnect (car) My Question or IssueAfter about one to two hours of driving while playing music in Android Auto mode, with Spotify on the car screen most of the tim...

Casual Listener

  Plan: Premium Country: USA Device: Samsung Galaxy 10e Operating System: Android (phone) / UConnect (car)   My Question or Issue After about one to two hours of driving while p...

Jeremy

Spotify Legend

1106 Views

3 replies

0 likes

  • 1106 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Song plays for a few seconds, then changes

PlanPremiumCountryDenmarkDeviceNokia 5.3Operating SystemAndroid 10My Question or IssueYesterday when I tried to play a song, it just skipped around the list without actually playing anything. I uninstalled and reinstalled the app. Now, when I play a ...

Visitor

Plan Premium Country Denmark Device Nokia 5.3 Operating System Android 10 My Question or Issue Yesterday when I tried to play a song, it just skipped around the list without actually playing...

Novy

Moderator

1825 Views

1 replies

0 likes

  • 1825 Views
  • 1 replies
  • 0 likes

Superuser Contribution The interface is completely changed at random and only only "previews" of the songs are played

PlanFreeCountryIndiaDeviceSamsung Galaxy J7 MaxOperating SystemAndroid Oreo My Question or IssueAt random, when I open the Spotify app, all playlists look different and when I would click on a song, about 10 seconds would be played and then it would ...

Newbie

Plan Free Country India Device Samsung Galaxy J7 Max Operating System Android Oreo   My Question or Issue At random, when I open the Spotify app, all playlists look different and ...

Alex

Spotify Legend

696 Views

1 replies

0 likes

bug
Interface
  • 696 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle / Repeat controls are not visible in PLAYLIST tracks, but they are visible in ALBUM tracks

Hey. This is a very annoying UI issue that hides and completely changes the locations of track options such as Shuffle, Repeat, Like (heart) depending solely on whether you are playing the track from a Playlist or whether it is part of an Album. Spec...

Regular

Hey.  This is a very annoying UI issue that hides and completely changes the locations of track options such as Shuffle, Repeat, Like (heart) depending solely on whether you are playing the trac...

Alex

Spotify Legend

617 Views

1 replies

2 likes

  • 617 Views
  • 1 replies
  • 2 likes

Superuser Contribution spotify wont start on samsung smart tv

PlanPremiumDeviceSamsung Smart tvMy Question or Issuewhen i open up the spotify app, nothing happens, basically just a grey screen with a little rectangle with a .png logo (not spotify's logo, a .png logo) i have tried:Restarting the tv back to manuf...

Visitor

  Plan Premium Device Samsung Smart tv My Question or Issue when i open up the spotify app, nothing happens, basically just a grey screen with a little rectangle with a .png logo (not spo...

Eni

Moderator

1217 Views

1 replies

1 likes

  • 1217 Views
  • 1 replies
  • 1 likes

Superuser Contribution Local files not syncing on android

PlanPremiumCountryRomaniaDeviceSamsung Z FlipOperating SystemAndroid 11 My Question or IssueHello,Every new upgrade Spotify deletes my local files from the mobile app. Usually I just sync it again. My songs were again deleted, but now that I cannot s...

Regular

Plan Premium Country Romania Device Samsung Z Flip Operating System Android 11   My Question or Issue Hello, Every new upgrade Spotify deletes my local files from the mobile app. Usua...

Alex

Spotify Legend

3402 Views

19 replies

0 likes

Loca Files
Local files for Spotify Mobile
Local files not downloading
  • 3402 Views
  • 19 replies
  • 0 likes

About the lock screen player

When I am playing a song, the lock screen widget from spotify gets activated. The interface is rather simple. In my sister's cell phone, the lock screen widget is way, way more beautiful, and I don't get the difference, since we both are premium user...

Visitor

When I am playing a song, the lock screen widget from spotify gets activated. The interface is rather simple. In my sister's cell phone, the lock screen widget is way, way more beautiful, and I don't...

BlankShade

Newbie

1274 Views

1 replies

0 likes

  • 1274 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution not playing many songs

PlanPremiumCountryGermanyDeviceHonor 9 LiteOperating SystemAndroid 9, EMUI 9.1.0 My Question or IssueMany songs are not playing. The current time in the song in the lower left corner stops at 0:00, the song does not skip. There are no error messages....

Casual Listener

Plan Premium Country Germany Device Honor 9 Lite Operating System Android 9, EMUI 9.1.0   My Question or Issue Many songs are not playing. The current time in the song in the lower lef...

Jeremy

Spotify Legend

782 Views

3 replies

0 likes

  • 782 Views
  • 3 replies
  • 0 likes

Superuser Contribution Stuck in podcasts view

PlanPremiumCountryGermanyDeviceOnePlus A6003Operating SystemOxygen 10.3.10 My Question or IssuedApp is stuck in podcast view. By that I mean the current played song which is shown at the bottom of the app. The podcast view has a different layout and ...

Regular

  Plan Premium Country Germany Device OnePlus A6003 Operating System Oxygen 10.3.10   My Question or Issued App is stuck in podcast view. By that I mean the current played s...

CarlosE

Spotify Legend

2342 Views

14 replies

1 likes

  • 2342 Views
  • 14 replies
  • 1 likes

Superuser Contribution speeding up and slowing down problems

While listening on my Moto G to downloaded tracks, they sometimes speed up then slow down before going back to nomal. Any thoughts why this might be happening. Seems to be getting worse

Casual Listener

While listening on my Moto G to downloaded tracks, they sometimes speed up then slow down before going back to nomal. Any thoughts why this might be happening. Seems to be getting worse

Eni

Moderator

4154 Views

2 replies

2 likes

  • 4154 Views
  • 2 replies
  • 2 likes

Superuser Contribution Where is the queue located in Chromebook Desktop?

Using Spotify Premium on Chromebook Desktop app (not Web) - and I cannot seem to find the queue list anywhere - normally on Android mobile it is a three line / hamburger menu. This doesn't seem visible anywhere. The queue function itself works (I can...

Regular

Using Spotify Premium on Chromebook Desktop app (not Web) - and I cannot seem to find the queue list anywhere - normally on Android mobile it is a three line / hamburger menu. This doesn't seem visib...

CarlosE

Spotify Legend

1803 Views

1 replies

0 likes

Android
chromebook
queue
  • 1803 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify App doesn't play on phone but web app is fine

PlanPremium Family PlanCountryUKDeviceSamsung Galaxy S8, Operating SystemAndroid Pie version, running current version: g950FXXUCDUD1/G950FH3GCDUC2/G950FXXUCDUD1 My Question or IssueI haven't been able to use Spotify App on my phone for 6+ months. I h...

Newbie

Plan Premium Family Plan Country UK Device Samsung Galaxy S8,  Operating System Android Pie version, running current version: g950FXXUCDUD1/G950FH3GCDUC2/G950FXXUCDUD1   My Qu...

CarlosE

Spotify Legend

785 Views

1 replies

0 likes

Andorid
not playing music
  • 785 Views
  • 1 replies
  • 0 likes

Superuser Contribution Multiple player controls

PlanPremiumCountryUSADeviceGalaxy S21+Operating SystemAndroid Version 11 My Question or IssueI constantly have multiple players in my notifications and when i try to force stop or swipe them away they just come back

Casual Listener

Plan Premium Country USA Device Galaxy S21+ Operating System Android Version 11   My Question or Issue I constantly have multiple players in my notifications and when i try to force st...

Alex

Spotify Legend

911 Views

7 replies

0 likes

  • 911 Views
  • 7 replies
  • 0 likes

Superuser Contribution [Android] Playlist folders not showing downloaded playlists

PlanPremiumCountryGermanyDeviceSamsung Galaxy A70Operating SystemAndroid 11 My Question or IssueI use the Playlist Folders a lot just to organize my different playlists for easier access. I create the folders on the Windows 10 App on my PC and theses...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy A70 Operating System Android 11   My Question or Issue I use the Playlist Folders a lot just to organize my different playlists for e...

Ver

Spotify Legend

1736 Views

6 replies

4 likes

  • 1736 Views
  • 6 replies
  • 4 likes

Superuser Contribution Content stops every ten minutes when phone screen is off

PlanPremiumCountryNew ZealandDeviceSamsung Galaxy S10+Operating SystemAndroid My Question or IssueTL;DR: As the title says. I listen to Podcasts on Spotify during my work using bluetooth earmuffs. Yesterday immediately after lunch, the podcast starte...

Newbie

Plan Premium Country New Zealand Device Samsung Galaxy S10+ Operating System Android   My Question or Issue TL;DR: As the title says.   I listen to Podcasts on Spotify during my...

Alex

Spotify Legend

2031 Views

6 replies

2 likes

  • 2031 Views
  • 6 replies
  • 2 likes