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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7061 Views

0 replies

7 likes

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Superuser Contribution Getting ads while being premium

PlanPremiumCountryMexico DeviceHuawei P30 LiteOperating SystemAndroid 10 My Question or IssueI'm getting these ads every now and then, and I don't know why. I pay Premium specifically to not get ads of any kind. Sometimes is about Spotify, sometimes ...

Roadie

Plan Premium Country Mexico   Device Huawei P30 Lite Operating System Android 10   My Question or Issue I'm getting these ads every now and then, and I don't know why. I pay Prem...

Mario

Spotify Legend

438 Views

1 replies

0 likes

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Superuser Contribution Downloads gone

So the last 3 times I've opened my Spotify from closed, my previously downloaded playlists are all "waiting to download" and are not downloaded anymore.This is extremely frustrating as most of my playlists are downloaded so the amount of data im usin...

Visitor

So the last 3 times I've opened my Spotify from closed, my previously downloaded playlists are all "waiting to download" and are not downloaded anymore. This is extremely frustrating as most of my p...

Ivan

Spotify Legend

618 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution [Android] Disable autostart in android

I would like to stop Spotify playing automatically whenever I get in my car. I've already turned off "allow to run in background" and it's still autostart img. What can I do?

Regular

I would like to stop Spotify playing automatically whenever I get in my car. I've already turned off "allow to run in background" and it's still autostart img. What can I do? 

Thethomasdahl

Casual Listener

6834 Views

10 replies

1 likes

Android
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Superuser Contribution Chromecast dropping audio

PlanPremiumCountryUKDeviceOnePlus 6Operating SystemAndroid 10 My Question or IssueFor the past couple of weeks I've started having drop outs playing Spotify over Chromecast. Happens on Chromecast Audios, Nest Mini and Home Max. The track either skips...

Visitor

Plan Premium Country UK Device OnePlus 6 Operating System Android 10   My Question or Issue For the past couple of weeks I've started having drop outs playing Spotify over Chromecast. ...

Ver

Spotify Legend

591 Views

1 replies

0 likes

Android
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Solved!!Superuser Contribution URI to play album start playing in shuffle mode

PlanPremiumCountrySwissDeviceGalaxy S10Operating SystemAndroid 10 My Question or IssueI use the Spotify URI to play my albums or play audio books for my child with a shortcut on homescreen.The URI to play a album is the following:spotify:album:ID_OF_...

Regular

Plan Premium Country Swiss Device Galaxy S10 Operating System Android 10   My Question or Issue I use the Spotify URI to play my albums or play audio books for my child with a shortcut...

Jeremy

Spotify Legend

6296 Views

5 replies

3 likes

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  • 3 likes

Superuser Contribution Queue button doesn't work on Android app for Album/Song Radio. Works on Desktop(windows) app though.

PlanPremiumCountryIndiaDeviceGalaxy S6-SM-G920IOperating SystemAndroid 7 My Question or Issue:The queue button doesn't work on the Android app when a Song/Album Radio is playing, but does work on the desktop app, which is super weird and shouldn't be...

Visitor

  Plan Premium Country India Device Galaxy S6-SM-G920I Operating System Android 7   My Question or Issue: The queue button doesn't work on the Android app when a Song/Album Radio...

Alex

Spotify Legend

536 Views

1 replies

0 likes

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Superuser Contribution How can I login to Spotify using my Samsung account on Android?

PlanI have a premium account through my Samsung account.CountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid 10 My Question or IssueHow can I login to Spotify using my Samsung account? I don't see an option to login using Samsung.

Visitor

Plan I have a premium account through my Samsung account. Country USA Device Samsung Galaxy S10+ Operating System Android 10   My Question or Issue How can I login to Spotify using my ...

Esurient

Casual Listener

10359 Views

2 replies

0 likes

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Superuser Contribution Dissabling Video Podcasts

PlanPremiumCountryUnited StatesDeviceGalaxy S10Operating SystemAndroid Oreo My Question or IssueHi, I have been having issues with the Spotify app chewing through my battery when I listen to video podcasts. I would like a way to disable video podcast...

Newbie

Plan Premium Country United States Device Galaxy S10 Operating System Android Oreo   My Question or Issue Hi, I have been having issues with the Spotify app chewing through my bat...

Peter

Spotify Legend

410 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

How do I change the language in your app?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

AdamDamon

Community Legend

767 Views

1 replies

0 likes

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Superuser Contribution Morning Alarm Won't Shuffle

PlanPremiumCountry DeviceSamsung Galaxy FE 5GOperating SystemAndriod 10 My Question or IssueI've grown tired of waking up to the same song over and over every morning.I've tried searching for solutions posted by other users with no luck.Turning on sh...

Casual Listener

  Plan Premium Country   Device Samsung Galaxy FE 5G Operating System Andriod 10   My Question or Issue I've grown tired of waking up to the same song over and over every mo...

ipetrushevskiy

Newbie

13084 Views

4 replies

7 likes

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Superuser Contribution Wrapped

PlanFreeCountryUSADeviceSamsung Galaxy A20s My Question or IssueHello. I have two Spotify accounts, and I've used only one of them this year. However, I can't see my wrapped story nor my top 2020 songs playlist on my most used account, but when I log...

Visitor

Plan Free Country USA Device Samsung Galaxy A20s   My Question or Issue Hello. I have two Spotify accounts, and I've used only one of them this year. However, I can't see my wrapped stor...

Alex

Spotify Legend

660 Views

1 replies

0 likes

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Spotify will not update or open anymore, I have tried everything

PlanPremiumCountryCanadaDeviceSamsung Galaxy S9 My Question or Issuemy original issue was that I didn't have access to the Spotify wrapped story on my android (my phone would not let me update the app). I tried to restart my phone, restart the app, a...

Newbie

  Plan Premium Country Canada Device Samsung Galaxy S9     My Question or Issue my original issue was that I didn't have access to the Spotify wrapped story on...

248 Views

0 replies

0 likes

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Superuser Contribution Offline Problem with a Playlist / Song

PlanPremiumGermany DeviceSamsung S10Operating SystemAndroid 10.0 My Question or IssueIf you play tracks from a playlist in offline mode and stop playing, the track where you stopped the music is no longer where you stopped the music and closed Spotif...

Casual Listener

Plan Premium Germany   Device Samsung S10 Operating System Android 10.0   My Question or Issue If you play tracks from a playlist in offline mode and stop playing, the track where...

Alex

Spotify Legend

650 Views

5 replies

0 likes

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Superuser Contribution Mobile app problem

PlanFrial-Trial 3 MonthsCountryRussiaDeviceBlackview A7Operating SystemAndroid 7.0My Question or IssueAfter I "Deleted data" of the application everything broke, I wanted to delete the downloaded content, and did not find any button for this, because...

Casual Listener

  Plan Frial-Trial 3 Months Country Russia Device Blackview A7 Operating System Android 7.0 My Question or Issue After I "Deleted data" of the application everything broke, I wanted to...

Jeremy

Spotify Legend

535 Views

3 replies

0 likes

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Superuser Contribution Android and Chromecast having a break after a few minutes

PlanPremiumCountryGermanyDeviceXCover 4 / ChromecastOperating SystemAndroid Pie My Question or IssueWhen starting streaming from my Android to my TV with Chromecast Spotify always is having a break after a few minutes. Tipping play again everthing is...

Casual Listener

Plan Premium Country Germany Device XCover 4 / Chromecast Operating System Android Pie   My Question or Issue When starting streaming from my Android to my TV with Chromecast Spotify a...

Mihail

Spotify Legend

709 Views

6 replies

1 likes

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Superuser Contribution Default Episodes playlist doesn't allow sorting or even respect the order episodes were added

PlanPremium FamilyCountryBrazilDeviceXiaomi MI A1Operating SystemAndroid My Question or IssueI recently realize there's a new feature that allows me easily to add podcasts episodes to a default playlist called "Meus Episodios" (My episodes). After a ...

Visitor

Plan Premium Family Country Brazil Device Xiaomi MI A1 Operating System Android   My Question or Issue I recently realize there's a new feature that allows me easily to add podcasts ep...

RichieHH

Regular

4715 Views

8 replies

23 likes

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Superuser Contribution Issues related to podcasts in play queue

PlanPremiumCountryDenmarkDeviceGoogle Pixel 3Operating SystemAndroid 11 My Question or IssueI have two issues related to podcasts and the play queue.1) When adding a podcast episode to the play queue, ca. 50% of the time, the episode is not added to ...

Casual Listener

Plan Premium Country Denmark Device Google Pixel 3 Operating System Android 11   My Question or Issue I have two issues related to podcasts and the play queue. 1) When adding a podcas...

Jeremy

Spotify Legend

999 Views

4 replies

2 likes

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Solved!! Spotify not playing on my phone

PlanPremiumCountryUSADeviceLG V30+Operating SystemAndroid Pie(Version 9) My Question or IssueSpotify isn't working on my phone currently, but will work on the web browser and all other media outlets(speakers connected to Spotify). The other day, whil...

Casual Listener

Plan Premium Country USA Device LG V30+ Operating System Android Pie(Version 9)   My Question or Issue Spotify isn't working on my phone currently, but will work on the web browser and...

Bennyscrap

Casual Listener

685 Views

1 replies

0 likes

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Superuser Contribution Music not playing on the phone

When I go out and try to listen in particular to Crim3s through my phone connected to the phone's network it starts playing the songs... but then at some point they stop playing. If I change the song from the same artist it starts playing and then ag...

Casual Listener

When I go out and try to listen in particular to Crim3s through my phone connected to the phone's network it starts playing the songs...  but then at some point they stop playing. If I change th...

Xenia

Moderator

658 Views

1 replies

0 likes

Android
Music
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Superuser Contribution Android playlist download stuck on 0% and can't play songs

PlanPremiumCountryItalyDeviceSony SmartphoneOperating SystemAndroid Oreo My Question or IssueHi, this morning i tried listening to my playlist which i had downloaded on my phone as I am a Premium client. It started downloading again for some reason a...

Newbie

Plan Premium Country Italy Device Sony Smartphone Operating System Android Oreo   My Question or Issue Hi, this morning i tried listening to my playlist which i had downloaded on ...

Xenia

Moderator

665 Views

1 replies

0 likes

  • 665 Views
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