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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110330 Views

26 replies

3 likes

  • 110330 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222175 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222175 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578795 Views

79 replies

3 likes

  • 578795 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476850 Views

577 replies

40 likes

Account
Free
  • 476850 Views
  • 577 replies
  • 40 likes

Superuser Contribution Synced offline files won't play without internet connection

Hello! Keep in mind- not a premium user. So, as said above, after I sucessfully sync files from my desktop, they won't play on my android unless there is an internet connection detected. The song names all have a green arrow next to them on my androi...

Casual Listener

Hello!   Keep in mind- not a premium user.   So, as said above, after I sucessfully sync files from my desktop, they won't play on my android unless there is an internet connection ...

Jeremy

Spotify Legend

2074 Views

5 replies

0 likes

  • 2074 Views
  • 5 replies
  • 0 likes

Superuser Contribution I made a playlist from local files on my computer and can't get them on my moto g

PlanPremiumCountryUSADeviceMoto G StylusOperating SystemAndroid My Question or IssueI made a playlist on my computer using local files. I want to play it on my phone. The playlist shows up but all the songs are grayed out. When I click the download b...

Newbie

  Plan Premium Country USA Device Moto G Stylus Operating System Android   My Question or Issue I made a playlist on my computer using local files.  I want to play it on my ...

MafeG

Spotify Legend

1395 Views

9 replies

0 likes

  • 1395 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify not working properly with Galaxy Buds and Galaxy Active2

PlanPremiumCountryCanadaDeviceNote 10+Operating SystemAndroid 10 My Question or IssueI recently bought the Active 2 and Galaxy Buds. Initially I could control Spotify as intended using the app on the watch or the tap feature on the buds, but not long...

Newbie

Plan Premium Country Canada Device Note 10+ Operating System Android 10   My Question or Issue I recently bought the Active 2 and Galaxy Buds. Initially I could control Spotify as inte...

Ver

Spotify Legend

8250 Views

3 replies

2 likes

  • 8250 Views
  • 3 replies
  • 2 likes

Superuser Contribution Storage Location

PlanFreeCountryUSADevice Galaxy 9Operating System(Android Oreo My Question or IssueStorage location reverts to internal every time th e device restarts.

Music Fan

Plan Free Country USA Device  Galaxy 9 Operating System (Android Oreo   My Question or Issue Storage location reverts to internal every time th e device restarts. 

Alex

Spotify Legend

676 Views

1 replies

0 likes

  • 676 Views
  • 1 replies
  • 0 likes

Superuser Contribution Loud Volume with Spotify app on Chromecast with Google TV

PlanPremiumCountryUSADeviceChromecast with Google TVOperating SystemUnsure but device shows up to date My Question or IssueI just connected a new Google Chromecast with Google TV to my audio/video system. All apps across the system have consistent vo...

Casual Listener

Plan Premium Country USA Device Chromecast with Google TV Operating System Unsure but device shows up to date   My Question or Issue I just connected a new Google Chromecast with Googl...

Alex

Spotify Legend

2112 Views

2 replies

1 likes

  • 2112 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify not working on my Samsung Smart TV

PlanPremiumCountryIndonesiaDeviceSamsung Smart TV UA32N4300Operating System My Question or IssueHi Spotify Community,I'm using Samsung Smart TV UA32N4300 and Spotify app worked really fine on my TV but since the last update (26 May 2021) Spotify not ...

Casual Listener

Plan Premium Country Indonesia Device Samsung Smart TV UA32N4300 Operating System     My Question or Issue Hi Spotify Community, I'm using Samsung Smart TV UA32N4300 and Spotif...

Alex

Spotify Legend

8610 Views

7 replies

0 likes

  • 8610 Views
  • 7 replies
  • 0 likes

Submitting bugs/feedback for Spotify Android Automotive app

Can you direct me to where I can submit bugs and feature requests for Spotify Android Automotive? I have a new Volvo XC40 P8. There are issues specific to this platform that I'd like to help out with by submitting feedback/bugs

Casual Listener

Can you direct me to where I can submit bugs and feature requests for Spotify Android Automotive?    I have a new Volvo XC40 P8. There are issues specific to this platform that I'd like t...

dinomight

Spotify Star

882 Views

1 replies

0 likes

Android Automotive
  • 882 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] Hide Artist

How about a way we can block artists altogether. Example, i despise KISS but i love the rock mixes. KISS shows up frequently and my only option is to hide song from playlist. It would be awesome if i could block the artist completely. (No disrespect ...

Visitor

How about a way we can block artists altogether. Example, i despise KISS but i love the rock mixes. KISS shows up frequently and my only option is to hide song from playlist. It would be awesome if i...

Eni

Moderator

1087 Views

1 replies

3 likes

Android
  • 1087 Views
  • 1 replies
  • 3 likes

Superuser Contribution 'Got it we won't play that song again' how ever now the entire album wont play

PlanPremiumCountryAmerica DeviceCustom Ryzen7 Desktop, Windows 10.Pixel 3a XL Operating SystemWindows 10Android 11 My Question or IssueI was listening to https://open.spotify.com/album/668kTZnyhuwOMoIOFhJHKN?si=B0gRx8qVSSe0uOZOocbIjQ&dl_branch=1 and ...

Casual Listener

Plan Premium Country America   Device Custom Ryzen7 Desktop, Windows 10. Pixel 3a XL   Operating System Windows 10 Android 11   My Question or Issue I was listening to&nb...

Jeremy

Spotify Legend

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Download song deleted

PlanPremiumCountryCzech RepublicDeviceSamsung Galaxy S10eOperating SystemAndroid 11 My Question or IssueWhen I restart the device, all my downloaded song are deleted and I have to download them again.

Newbie

  Plan Premium Country Czech Republic Device Samsung Galaxy S10e Operating System Android 11   My Question or Issue When I restart the device, all my downloaded song are deleted ...

dinomight

Spotify Star

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution 'My Episodes' shows wrong number of episodes

PlanPremiumCountry Devicesony xperia xz2 compactOperating SystemAndroid 10 My Question or IssueThe displayed number of episodes contained in 'My Episodes' is wrong and inconsequent. See my screenshots.

Casual Listener

Plan Premium Country   Device sony xperia xz2 compact Operating System Android 10   My Question or Issue The displayed number of episodes contained in 'My Episodes' is wrong and i...

CarlosE

Spotify Legend

924 Views

2 replies

0 likes

  • 924 Views
  • 2 replies
  • 0 likes

Superuser Contribution Queue bug

PlanPremium CountryFinland Device(Samsung galaxy S10,S20,S20+,A10) Operating System(Android 11) My Question or Issue Hi, There seems to be an issue when moving songs in the queue. Aside from the visual bug seen on the video, if I were to move one mor...

Casual Listener

Plan Premium   Country Finland   Device (Samsung galaxy S10,S20,S20+,A10)   Operating System (Android 11)   My Question or Issue   Hi,    There seem...

CarlosE

Spotify Legend

1655 Views

3 replies

0 likes

  • 1655 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Removing a podcast from downloads does not free data

PlanPremiumCountryUSADevicePixel 5Operating SystemAndroid 11 My Question or IssueIf I go to my phone's settings and go to the "App info" for Spotify, I can see the amount of data used in "Storage & Cache". If I download a podcast, I can see that the ...

Music Fan

Plan Premium Country USA Device Pixel 5 Operating System Android 11   My Question or Issue If I go to my phone's settings and go to the "App info" for Spotify, I can see the amount of ...

Jeremy

Spotify Legend

1326 Views

3 replies

0 likes

  • 1326 Views
  • 3 replies
  • 0 likes

Superuser Contribution Shield audio stutter - after Spotify Connect

PlanPremiumCountryNetherlands DeviceNvidia shieldOperating SystemAndroid TV My Question or IssueAudio playback is fine on my Nvidia Shield until I open the Spotify app on my phone (and select keep playing on Nvidia Shield) to skip songs etc. After th...

Newbie

Plan Premium Country Netherlands    Device Nvidia shield Operating System Android TV   My Question or Issue Audio playback is fine on my Nvidia Shield until I open the Spoti...

MafeG

Spotify Legend

1679 Views

1 replies

0 likes

  • 1679 Views
  • 1 replies
  • 0 likes

Yesterday's update broke my connect to device feature

Now third attempt to post.... "unexpected error" after clicking submit on the other two. Spotify developers trash??? Latest update to Android has broken my ability to connect to local devices... worked until yesterday's update. Other apps working fin...

Casual Listener

Now third attempt to post.... "unexpected error" after clicking submit on the other two. Spotify developers trash???   Latest update to Android has broken my ability to connect to local device...

MattSuda

Spotify Star

751 Views

3 replies

0 likes

Android
Connect to device
  • 751 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Android][Discover] Daily mixes are too hard to find in new June 2021 UI

With the latest update 8.6.34.749, a new home screen was added with giant oversized tiles. Fine. Not a fan, but these are things I don't get a choice in. Unfortunately, the things I use most often, Daily Mixes (except for Daily Mix 1, in my case), Re...

Casual Listener

With the latest update 8.6.34.749, a new home screen was added with giant oversized tiles. Fine. Not a fan, but these are things I don't get a choice in.   Unfortunately, the things I use most...

Me1izabeth

Music Fan

2615 Views

9 replies

1 likes

Android
  • 2615 Views
  • 9 replies
  • 1 likes

Library contents missing

Hi, we use one Spotify premium account on three Android smartphones. Now the library UI has changed so that I cannot prevously liked albums and playlists on one of the devices. It is also impossible to download and/or like music on said device.

Casual Listener

Hi, we use one Spotify premium account on three Android smartphones. Now the library UI has changed so that I cannot prevously liked albums and playlists on one of the devices. It is also impossible ...

MateusM

Spotify Star

1354 Views

5 replies

0 likes

App & Features
  • 1354 Views
  • 5 replies
  • 0 likes

Superuser Contribution Connection error hidden behind now playing section

DeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueAs in the picture - there were connection issues, but the button to retry is almost completely covered by the 'Now playing' section with its new floating look. A bit annoying Hope...

Regular

Device Samsung Galaxy S10 Operating System Android 10   My Question or Issue As in the picture - there were connection issues, but the button to retry is almost completely covered by the '...

Mihail

Spotify Legend

665 Views

1 replies

0 likes

Layout
  • 665 Views
  • 1 replies
  • 0 likes

Superuser Contribution Browsing Your playlists

PlanPremiumCountryNorwayDeviceSamsung Galaxy Watch Active 2Operating SystemTizen My Question or IssueIn its current state, selecting playlists on Tizen devices is pure guesswork as there is no text, only images in [Your playlists]. Not implementing p...

Roadie

Plan Premium Country Norway Device Samsung Galaxy Watch Active 2 Operating System Tizen   My Question or Issue In its current state, selecting playlists on Tizen devices is pure guessw...

Jeremy

Spotify Legend

2395 Views

14 replies

1 likes

Playlists
tizen
  • 2395 Views
  • 14 replies
  • 1 likes