Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
201632 Views
134 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
545906 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
453644 Views
571 replies
38 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,I am not able to play songs for 2 days. When I press play button nothing happens. Button t...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, ...
Spotify Legend
658 Views
2 replies
0 likes
PlanFree/PremiumCountryIndonesiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Advan S50 PrimeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Help who ever got the same problem as myMy spotify can't open the pl...
Plan Free/Premium Country Indonesia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Advan S50 Prime Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Questio...
Spotify Legend
3705 Views
3 replies
0 likes
PlanFree/PremiumCountryNetherlandDeviceHuawei Mate 20Operating SystemAndroid Version 10 My Question or Issuehey guys i was wondering why my autoplay isnt workin on my smartphone i tryed literally everything Clean storage Empty Storage Cleaning cache ...
Plan Free/Premium Country Netherland Device Huawei Mate 20 Operating System Android Version 10 My Question or Issue hey guys i was wondering why my autoplay isnt workin on my smartph...
Spotify Legend
663 Views
3 replies
1 likes
PlanPremiumCountryJapan DeviceXPERIA 1IIOperating SystemAndroid 11 My Question or IssueLast year, the UI for the iOS version of the album and playlist screens changed.But the Android version still has the old UI.I want Android to implement a beautifu...
Plan Premium Country Japan Device XPERIA 1II Operating System Android 11 My Question or Issue Last year, the UI for the iOS version of the album and playlist screens changed....
Regular
1687 Views
2 replies
3 likes
Updated to latest Spotify for Android (June 11 update) and could no longer skip back and forward 15 seconds, instead it skips episodes. Reverted back to a May 2021 version and problem fixed. I notice same issue was raised in June 2019 as a weird coin...
Updated to latest Spotify for Android (June 11 update) and could no longer skip back and forward 15 seconds, instead it skips episodes. Reverted back to a May 2021 version and problem fixed. I notice...
Regular
9303 Views
45 replies
13 likes
PlanPremiumCountryUSOperating SystemAndroid latestDevice: Galaxy S21 Ultra My Question or IssueThe app gets stuck such that it keeps playing music through a Bluetooth device but the song is the first one on that Playlist. Similar behavior on Android ...
Plan Premium Country US Operating System Android latest Device: Galaxy S21 Ultra My Question or Issue The app gets stuck such that it keeps playing music through a Bluetooth device bu...
Moderator
2127 Views
3 replies
1 likes
On my device, I "remove track from playlist" in the Local Music list, and then when I restart the program, they show back up again. It would be great if the UI could be updated to make it so that when they are removed from the playlist, they are perm...
On my device, I "remove track from playlist" in the Local Music list, and then when I restart the program, they show back up again. It would be great if the UI could be updated to make it so that whe...
Regular
2887 Views
2 replies
1 likes
Android Auto boots fine, but when I try to play Spotify it just pauses instantly (no sound). I also think the sound won't work in Waze through android auto either. Sound plays fine through car headset audio (Bluetooth) so not a speaker issue. It was ...
Android Auto boots fine, but when I try to play Spotify it just pauses instantly (no sound). I also think the sound won't work in Waze through android auto either. Sound plays fine through ca...
Moderator
1134 Views
1 replies
1 likes
PlanPremiumCountryCanada DeviceSamsung Galaxy S21 UltraOperating SystemAndroid 11 My Question or IssueHey all, how do I play audio files that are stored on my NAS (connected to my home network) from the Android app? I googled a bit but haven't figure...
Plan Premium Country Canada Device Samsung Galaxy S21 Ultra Operating System Android 11 My Question or Issue Hey all, how do I play audio files that are stored on my NAS (con...
Spotify Legend
2888 Views
5 replies
0 likes
Get rid of it. Who the **bleep** asked for this?
Get rid of it. Who the **bleep** asked for this?
Spotify Legend
693 Views
1 replies
0 likes
Hi guys, my problem comes from the fact that when I start my Spotify application from my device it doesn't work at all well. When I connect with the mobile data it works correctly but connecting through Wi-Fi does not work well. I have sent several e...
Hi guys, my problem comes from the fact that when I start my Spotify application from my device it doesn't work at all well. When I connect with the mobile data it works correctly but connecting thro...
Moderator
1648 Views
3 replies
2 likes
PlanPremiumCountryUAEDeviceOnePlus 3TOperating SystemAndroid 9 My Question or Issue1. I turned on local files from pc.2. Added them to a new playlist.3. Tried to download that playlist on my phone4. The files on my phone remain unavailable and show t...
Plan Premium Country UAE Device OnePlus 3T Operating System Android 9 My Question or Issue 1. I turned on local files from pc. 2. Added them to a new playlist. 3. Tried to ...
Moderator
575 Views
1 replies
0 likes
Für alle in der Community die Probleme mit der albenanzeige von "Die drei ???" Haben, bei mir stürzt die app nach der Anzeige aller Alben ab und es lässt sich auch kein Album öffnen. WORKAROUND: gebt in die Suche: "Die drei Fragezeichen" ein und anst...
Für alle in der Community die Probleme mit der albenanzeige von "Die drei ???" Haben, bei mir stürzt die app nach der Anzeige aller Alben ab und es lässt sich auch kein Album öffnen. W...
Visitor
7909 Views
1 replies
4 likes
PlanPremiumCountrySouth koreaDeviceSamsung Galaxy 10Operating SystemAndroid 11My Question or IssueAlways fail to connect to Sonos speaker even though Sonos are searched in the Spotify latest app version
Plan Premium Country South korea Device Samsung Galaxy 10 Operating System Android 11 My Question or Issue Always fail to connect to Sonos speaker even though Sonos are searched in t...
Moderator
532 Views
1 replies
1 likes
PlanPremiumCountryPhilippinesDevice(Samsung A6)Operating System(Android Oreo) My Question or IssueHi, The lyrics feature didn't appear on my original account but after hearing that the lyrics feature is back, i wanted it too but it doesn't appear. I ...
Plan Premium Country Philippines Device (Samsung A6) Operating System (Android Oreo) My Question or Issue Hi, The lyrics feature didn't appear on my original account bu...
Spotify Legend
2640 Views
7 replies
7 likes
My Question or IssueMy Echo Dot is not visible in the Spotify app. I can start playing anything on the echo using voice and then use the Spotify app on my phone as a remote control. But I'm not able to start/resume playback on the Echo Dot directly f...
My Question or Issue My Echo Dot is not visible in the Spotify app. I can start playing anything on the echo using voice and then use the Spotify app on my phone as a remote control. But I'm not abl...
Moderator
1046 Views
5 replies
0 likes
PlanFreeCountryNetherlandsDeviceSamsung A32, Samsung Tab A 10.1Operating SystemAndroid 10 My Question or IssueFor some reason everything is shown correctly on the desktop, but not on my mobile phone and tablet. There are four playlists (none of them ...
Plan Free Country Netherlands Device Samsung A32, Samsung Tab A 10.1 Operating System Android 10 My Question or Issue For some reason everything is shown correctly on the desktop, bu...
Moderator
580 Views
1 replies
0 likes
Hello, I dont know why but for few days in my top recommendations tab i have strange german/netherlands disco/hip-hop or eletronic music. There are no suggestions that actually make any sense, recommended stuff is completely not something I listen to...
Hello, I dont know why but for few days in my top recommendations tab i have strange german/netherlands disco/hip-hop or eletronic music. There are no suggestions that actually ...
Casual Listener
804 Views
2 replies
2 likes
PlanFreeCountryUKDeviceHauawi P20Operating SystemAndroid My Question or IssueI am unable to un-hide a song that I hid accidentally on a playlist. I have gone into settings, pressed "show unplayable songs" gone to the song into the playlist and then c...
Plan Free Country UK Device Hauawi P20 Operating System Android My Question or Issue I am unable to un-hide a song that I hid accidentally on a playlist. I have gone into settings, p...
Spotify Legend
841 Views
3 replies
0 likes
PlanPremiumCountryHungaryDeviceOnePlus NordOperating SystemAndroid 11, Windows 10 My Question or IssueEverything else works fine with VPN on, but if I want to play a podcast that has a video, it says "We're not able to play this video in your current...
Plan Premium Country Hungary Device OnePlus Nord Operating System Android 11, Windows 10 My Question or Issue Everything else works fine with VPN on, but if I want to play a podcast ...
Moderator
1635 Views
4 replies
0 likes
