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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6888 Views

0 replies

7 likes

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Solved!! Is it possible that I have not gotten a Wrapped 2020 story due to innactivity?

So I have had my Spotify account since 2016 but stopped using it since 2017 altho I have not deleted it. I started using it again about a month or so ago. I have updated Spotify and everything yet I have still not recieved my Wrapped 2020 story even ...

Casual Listener

So I have had my Spotify account since 2016 but stopped using it since 2017 altho I have not deleted it. I started using it again about a month or so ago. I have updated Spotify and everything yet I ...

megapcjones

Regular

1545 Views

3 replies

0 likes

Android
Story
Wrapped 2020
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Superuser Contribution Bug in the Yearreview

Hey,i use Spotify on my Android-Mobilphone.I cant open the yearreview.Everytime when i want to open, the app shows me a short loading screen, after that the App restarts.Yeah thats all .I need helpShaggy

Casual Listener

Hey, i use Spotify on my Android-Mobilphone. I cant open the yearreview. Everytime when i want to open, the app shows me a short loading screen, after that the App restarts. Yeah thats all . I...

Elena

Moderator

359 Views

1 replies

0 likes

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Superuser Contribution Lyrics

PlanPremium family CountryMexicoDeviceSamsung Galaxy s10Operating SystemAndroid My Question or IssueMy app don't show me the lyrics option, I have the premium family membership, I'm the master account and just in my account the lyrics option doesn't ...

Casual Listener

Plan Premium family  Country Mexico Device Samsung Galaxy s10 Operating System Android    My Question or Issue My app don't show me the lyrics option, I have the premium fami...

Elena

Moderator

500 Views

1 replies

1 likes

  • 500 Views
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Superuser Contribution playlist starting over

PlanPremium FamilyCountryUSA Devicenote 20 UltraMy Question or IssueSo I put this into android since thats where I use Spotify but I don't think its limited to that platform. So I am listening to discover weekly. Say I am 6 songs in and I switch to a...

Visitor

  Plan Premium Family Country USA   Device note 20 Ultra My Question or Issue So I put this into android since thats where I use Spotify but I don't think its limited to that platf...

Elena

Moderator

395 Views

1 replies

0 likes

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Superuser Contribution adding podcast to playlist brings list to top

Premium / United States / Samsung Galaxy 8 There is a glitch, and when I add Podcast episode to a playlist it takes me back to the beginning of the list I am looking at.I usually go to my library, and start going through the newest episodes and add t...

Casual Listener

Premium / United States / Samsung Galaxy 8   There is a glitch, and when I add Podcast episode to a playlist it takes me back to the beginning of the list I am looking at. I usually go to my ...

Elena

Moderator

459 Views

1 replies

0 likes

Android
Glitch
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Superuser Contribution Spotify won't download on my Galaxy S9

PlanPremiumCountryUSDeviceSamsung Galaxy 9Operating SystemAndroidMy Question or IssueEvery time I try to download Spotify off of the play store, when I click the install button it says, "Something went wrong. Try again later." Every other app install...

Visitor

Plan Premium Country US Device Samsung Galaxy 9 Operating System Android My Question or Issue Every time I try to download Spotify off of the play store, when I click the install button it s...

Elena

Moderator

1081 Views

1 replies

0 likes

Android
installation
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Superuser Contribution Unable to download songs on Nokia 8.3 5G

I got my Nokia 8.3 just a few days ago and i downloaded Spotify successfully. I logged in and everything worked fine. Then I tried to download my Playlists and they simply wouldn't download. It says marked for download but it shows this exclamation m...

Visitor

I got my Nokia 8.3 just a few days ago and i downloaded Spotify successfully. I logged in and everything worked fine. Then I tried to download my Playlists and they simply wouldn't download. It says ...

Elena

Moderator

596 Views

1 replies

0 likes

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Superuser Contribution the payer's random order button is running alone

PlanPremiumCountryBrazilDevice(Moto g7 Play)Operating System(Android Oreo) My Question or Issuewhenever i start the app and select the play list i click on the song, the song is played but follows in random order so i have to go and disable the butto...

Visitor

Plan Premium Country Brazil Device (Moto g7 Play) Operating System (Android Oreo)   My Question or Issue whenever i start the app and select the play list i click on the song, the...

Elena

Moderator

255 Views

1 replies

0 likes

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Superuser Contribution Cant pay for spotify

at the moment I am studying on a student visa for longer, spotifi not only have switched to Polish, but also does not allow me to pay with a Russian card. When i try to pay from russian card and russian paypal, spotify sad for me, that i cant pay wit...

Visitor

at the moment I am studying on a student visa for longer, spotifi not only have switched to Polish, but also does not allow me to pay with a Russian card. When i try to pay from russian card and russ...

Xenia

Moderator

444 Views

1 replies

0 likes

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This App is Incompatible with your device (Samsung A80)

PlanPremiumCountry DeviceSamsung Galaxy A80Operating SystemAndroid 10 My Question or IssueI accidentally deleted Spotify off of my phone last night and, when I went to re-install it, it said that the app is incompatible with my device. I have had spo...

Visitor

Plan Premium Country   Device Samsung Galaxy A80 Operating System Android 10   My Question or Issue I accidentally deleted Spotify off of my phone last night and, when I went to r...

Billy-J

Spotify Star

465 Views

1 replies

0 likes

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Solved!!Superuser Contribution Spotify Playlists

Plan - PremiumCountry - DenmarkMy Question or IssueI have noticed several times now that a playlist generated by spotify will have different songs listed depending on which device I look at the playlist.Ex. All Out 70s includes "Suzi Quatro Stumblin'...

Casual Listener

Plan - Premium Country - Denmark My Question or Issue I have noticed several times now that a playlist generated by spotify will have different songs listed depending on which device I look a...

Katerina

Spotify Legend

1134 Views

5 replies

1 likes

Playlist Spotify
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Superuser Contribution open.spotify.com URLs and spoti.fi URLs are leading to app.adjust.com error page

PlanFreeCountryIndiaDeviceInfinix Smart 2Operating SystemAndroid 9 My Question or IssueSpotify full-length URLs (open.spotify.com) and spoti.fi URLs are leading to app.adjust.com error page unless Spotify app is installed on the device. Is this a kno...

Regular

Plan Free Country India Device Infinix Smart 2 Operating System Android 9   My Question or Issue Spotify full-length URLs (open.spotify.com) and spoti.fi URLs are leading to app.adjust...

malcolmshadrach

Newbie

7671 Views

13 replies

2 likes

app.adjust.com error
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Solved!! [Android] Trouble on trying to open the Wrapped 2020

First topic around here.Here's my info:Redmi 8, Android 10, Free account. I'm trying all the possible ways to trying to open the Wrapped of this year and it's being impossible to me, i think it's because of my phone mark I don't know. When I try to o...

Regular

First topic around here. Here's my info: Redmi 8, Android 10, Free account.   I'm trying all the possible ways to trying to open the Wrapped of this year and it's being impossible to me, i t...

goldfisheet

Newbie

1017 Views

2 replies

2 likes

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Wrapped 2020 Share Link is Empty

PlanPremiumCountryUK / EnglandDeviceHuawei P10Operating SystemAndroid 9(.1) My Question or IssueWrapped 2020 works a treat, but I cannot share. When I use the share button, all the methods of sharing (including directly copying the link or the share ...

Casual Listener

Plan Premium Country UK / England Device Huawei P10 Operating System Android 9(.1)   My Question or Issue Wrapped 2020 works a treat, but I cannot share. When I use the share button, a...

508 Views

0 replies

0 likes

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My Wrapped wasn't displaying fully and then disappeared

PlanPremiumCountryPolandDeviceGalaxy S7Operating SystemAndroid 8 My Question or IssueI've gone through Wrapped without much issue, except I later realised my top decade and % of top artist never showed up - reloading the app didn't work, so I decided...

Newbie

Plan Premium Country Poland Device Galaxy S7 Operating System Android 8   My Question or Issue I've gone through Wrapped without much issue, except I later realised my top decade and %...

Billy-J

Spotify Star

1567 Views

1 replies

1 likes

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Superuser Contribution Car view not visible

PlanPremiumCountryUK DeviceHuawei Nova 5TOperating System(Android One.) My Question or IssueGoogle assistant no longer works with my phone's spotify. I checked settings but can't see anything. I even considered that the car view option may effect thi...

Casual Listener

  Plan Premium Country UK   Device Huawei Nova 5T Operating System (Android One.)   My Question or Issue Google assistant no longer works with my phone's spotify. I ch...

Mihail

Spotify Legend

963 Views

7 replies

0 likes

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Superuser Contribution Goofball question re Local Files option

PlanPremiumCountryUSADeviceseveral Samsung Galaxy phonesOperating SystemAndroid 4.4.2 (really!), Android 4.4.2 (really!), Android 10, Android 11 My Question or IssueI know this is goofy but it's for real. Would someone please post, via screenshots, t...

Visitor

Plan Premium Country USA Device several Samsung Galaxy phones Operating System Android 4.4.2 (really!), Android 4.4.2 (really!), Android 10, Android 11   My Question or Issue I kn...

Alex

Spotify Legend

292 Views

1 replies

0 likes

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Superuser Contribution Certain podcasts keep stopping and starting and are unplayable

PlanPremiumCountry Thailand DeviceXiaomi A1 Operating SystemAndroid 9 My Question or IssueSpotify works fine when it comes to playing music, but when I listen to the podcast by Hospital Records, I press play and then it stops, starts, stops, starts a...

Casual Listener

Plan Premium Country  Thailand   Device Xiaomi A1  Operating System Android 9   My Question or Issue Spotify works fine when it comes to playing music, but when I liste...

NickiD

Casual Listener

2147 Views

2 replies

0 likes

hospital records
Podcasts
podcasts not playing
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Superuser Contribution Playing ads offline with premium?

PlanPremiumCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid Version 10; One UI Version 2.5 My Question or Issue***All this happens while online and offline. And I only listen to music from my downloaded playlist.*** Ok so. When I get into m...

Regular

  Plan Premium Country USA Device Samsung Galaxy S10+ Operating System Android Version 10; One UI Version 2.5   My Question or Issue ***All this happens while online and offline....

Mihail

Spotify Legend

1778 Views

16 replies

0 likes

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Superuser Contribution Spotify Queue Disappears in Car

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10Operating SystemAndroid (version 10)Vehicle2018 Mazda3 My Question or IssueRecently I've been having playback problems when connecting Spotify to my car's Bluetooth. I'm always on offline mode pl...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy S10 Operating System Android (version 10) Vehicle 2018 Mazda3   My Question or Issue Recently I've been having playback probl...

Ver

Spotify Legend

4287 Views

3 replies

0 likes

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