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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

bettiey-bettiey

Visitor

400696 Views

549 replies

35 likes

Account
Free
  • 400696 Views
  • 549 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8607 Views

0 replies

7 likes

  • 8607 Views
  • 0 replies
  • 7 likes

Superuser Contribution Content stops every ten minutes when phone screen is off

PlanPremiumCountryNew ZealandDeviceSamsung Galaxy S10+Operating SystemAndroid My Question or IssueTL;DR: As the title says. I listen to Podcasts on Spotify during my work using bluetooth earmuffs. Yesterday immediately after lunch, the podcast starte...

Newbie

Plan Premium Country New Zealand Device Samsung Galaxy S10+ Operating System Android   My Question or Issue TL;DR: As the title says.   I listen to Podcasts on Spotify during my...

Alex

Spotify Legend

2031 Views

6 replies

2 likes

  • 2031 Views
  • 6 replies
  • 2 likes

Superuser Contribution Features like "about you" don't work properly (Android)

PlanPremiumCountryLatviaDeviceSamsung Galaxy 9+ My Question or IssueMy Spotify features like "wrapped" or the new one "about you" don't work. I tried doing everything like restarting phone, reinstalling Spotify, clearing all data but nothing worked.T...

Casual Listener

Plan Premium Country Latvia Device Samsung Galaxy 9+   My Question or Issue My Spotify features like "wrapped" or the new one "about you" don't work. I tried doing everything like restar...

Alex

Spotify Legend

675 Views

3 replies

0 likes

  • 675 Views
  • 3 replies
  • 0 likes

Superuser Contribution Folder doesn't display all playlists

PlanPremium CountryUK DeviceSamsung Galaxy A20 Operating SystemAndroidSpotify version - 8.6.30.889 My Question or IssueAfter the latest update that overhauled the UI, folders in my library containing playlists will only display a total of 12 playlist...

Visitor

Plan Premium   Country UK   Device Samsung Galaxy A20   Operating System Android Spotify version - 8.6.30.889   My Question or Issue After the latest update that ove...

user-removed

Not applicable

1296 Views

5 replies

0 likes

  • 1296 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playing bar does not update

PlanPremium FamilyCountryNew Zealand DeviceSamsung Galaxy A31Operating SystemPlayback bar doesn't always update. Have to close Spotify to stop music if playback bar is still on previous song. I use Spotify in a work capacity and this is incredibly an...

Casual Listener

Plan Premium Family Country New Zealand  Device Samsung Galaxy A31 Operating System Playback bar doesn't always update.  Have to close Spotify to stop music if playback bar is still ...

Alex

Spotify Legend

532 Views

1 replies

1 likes

  • 532 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlists doesn't start songs at beginning

PlanPremiumCountryUSDeviceSamsung Galaxy S20+Operating SystemAndroid 11 My Question or IssueListening to suggested playlists (Discovery Weekly, Daily Mix, etc) and when it transitions to the next song it doesn't start at the beginning but about 15 se...

Regular

  Plan Premium Country US Device Samsung Galaxy S20+ Operating System Android 11   My Question or Issue Listening to suggested playlists (Discovery Weekly, Daily Mix, etc) and wh...

Novy

Moderator

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify download on Android is painfully slow when my wifi is fine.

PlanPremiumCountryUSADeviceSamsung Galaxy s10eOperating SystemAndroid My Question or IssueOver the past week or so, Spotify seems to be re-downloading things more often than usual, and more importantly, downloads them painfully slowly. I tried to dow...

Regular

  Plan Premium Country USA Device Samsung Galaxy s10e Operating System Android   My Question or Issue Over the past week or so, Spotify seems to be re-downloading things more oft...

CarlosE

Spotify Legend

929 Views

1 replies

0 likes

Android
slow
  • 929 Views
  • 1 replies
  • 0 likes

Superuser Contribution Only you story not sharable

CountryGermanyOperating SystemAndroid 10My Question or IssueThe Only you story works as intended except that it's not sharable. The buttons either take you to the song currently playing or to your own story instead of the shared one.

Regular

Country Germany Operating System Android 10 My Question or Issue The Only you story works as intended except that it's not sharable. The buttons either take you to the song currently playing or ...

CarlosE

Spotify Legend

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution cant see find out how you listen slides, why?

PlanPremiumCountryTurkeyDevicesamsung A51 My Question or IssueTheres a new feauture called "find out how you listen" that everyone post about. but i can not see mines. slides go by fast and I can't see any of them. whenever spotify make slides just l...

Casual Listener

  Plan Premium Country Turkey Device samsung A51   My Question or Issue Theres a new feauture called "find out how you listen" that everyone post about. but i can not see mines. sl...

MattSuda

Spotify Star

6671 Views

8 replies

0 likes

  • 6671 Views
  • 8 replies
  • 0 likes

New "Only You" feature skips straight to the end

PlanPremiumCountryIreland DeviceGoogle Pixel 4aOperating SystemAndroid 11Spotify Version8.6.30.889 My Question or IssueThe new "Only You"/"Find out how you listen" feature that can be found on the search page skips straight to the last (9th of 9) car...

Regular

Plan Premium Country Ireland   Device Google Pixel 4a Operating System Android 11 Spotify Version 8.6.30.889   My Question or Issue The new "Only You"/"Find out how you listen"...

MattSuda

Spotify Star

730 Views

2 replies

1 likes

  • 730 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify slow, freezes, no internet connection, cant search

PlanPremium (Student)CountryNLDeviceLG V30 (H930)Operating SystemAndroid 9 My Question or IssueHi,My Spotify is unbelievably slow when starting up. It regularly freezes upon searching for artist or states that internet connection is lost (despite me ...

Regular

  Plan Premium (Student) Country NL Device LG V30 (H930) Operating System Android 9   My Question or Issue Hi, My Spotify is unbelievably slow when starting up. It regularly fre...

CarlosE

Spotify Legend

4886 Views

11 replies

1 likes

  • 4886 Views
  • 11 replies
  • 1 likes

Superuser Contribution Full screen album artwork is missing on android

PlanPremiumCountrySpainDeviceOneplus 6TOperating SystemAndroid 10 My Question or IssueFull screen album artwork on lockscreen is missing on android. Attached screenshots of Spotify vs YouTube music

Casual Listener

Plan Premium Country Spain Device Oneplus 6T Operating System Android 10   My Question or Issue Full screen album artwork on lockscreen is missing on android. Attached screenshots&nbsp...

Omard4dr

Casual Listener

4113 Views

4 replies

1 likes

  • 4113 Views
  • 4 replies
  • 1 likes

Superuser Contribution Cannot Shuffle Offline Music on Samsung Galaxy Watch

PlanPremiumCountryUSA Device(Samsung Galaxy Watch)My Question or IssueMy primary reason for buying a Samsung Galaxy Watch was how much it markets being able to play Spotify offline hassle free. That is by far the case. The app is super glitchy and wo...

Regular

Plan Premium Country USA  Device (Samsung Galaxy Watch) My Question or Issue My primary reason for buying a Samsung Galaxy Watch was how much it markets being able to play Spotify offline...

bplatter

Regular

7455 Views

29 replies

15 likes

  • 7455 Views
  • 29 replies
  • 15 likes

Superuser Contribution On Spotify Connect, mobile version stays on one track

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10+Operating SystemWindows 10 My Question or IssueWhen I'm listening on Spotify Connect, the PC switches to the next track and the queue keeps going. However, my mobile device stays on the previous...

Regular

Plan Premium Country United States Device Samsung Galaxy S10+ Operating System Windows 10   My Question or Issue When I'm listening on Spotify Connect, the PC switches to the next trac...

Skellingtor97

Music Fan

1718 Views

9 replies

3 likes

  • 1718 Views
  • 9 replies
  • 3 likes

Superuser Contribution Liked Songs Playlist will not play over WiFi

PlanPremium CountryUK DeviceGoogle Pixel 5 Operating SystemAndroid 11 My Question or IssueI cannot get my Liked Songs playlist to play on any device via WiFi. All other playlists work fine via WiFi, but Liked Songs will not play at all. If I start th...

Regular

Plan Premium   Country UK   Device Google Pixel 5   Operating System Android 11   My Question or Issue I cannot get my Liked Songs playlist to play on any device via ...

Ver

Spotify Legend

2112 Views

14 replies

0 likes

  • 2112 Views
  • 14 replies
  • 0 likes

Superuser Contribution Arquivos locais

Não consigo baixar as músicas que estão na minha playlists de arquivos locais, já tentei alguns tópicos aqui e não consigo baixar, fica só em aguardando donwload.PlanPremiumCountryBrazilDeviceZenfone (ZE552KL)Operating SystemAndroid My Question or Is...

Casual Listener

Não consigo baixar as músicas que estão na minha playlists de arquivos locais, já tentei alguns tópicos aqui e não consigo baixar, fica só em aguardando donwload. Plan Premium Country Brazil Dev...

andrade

Visitor

10593 Views

14 replies

0 likes

  • 10593 Views
  • 14 replies
  • 0 likes

[Android][Podcasts] Spotify pause button does not respond during playback

This happens about twice or three times a day while listening to podcasts or music. I will be able to start playback, but the progress bar in spotify will not move despite the audio playing. I will not be able to pause playback, and trying to skip ah...

Visitor

This happens about twice or three times a day while listening to podcasts or music.   I will be able to start playback, but the progress bar in spotify will not move despite the audio playing....

1508 Views

0 replies

3 likes

Android
Podcasts
  • 1508 Views
  • 0 replies
  • 3 likes

Solved!! Spotify doesn't seem to be working at the moment - Android Auto

Spotify is not working in Android Auto on Connection and also it won't work in Android Auto Mobile standalone app. The Following Error message will be displayed: Spotify doesn't seem to be working at the moment - Android Auto Device: Android Phones: ...

Casual Listener

Spotify is not working in Android Auto on Connection and also it won't work in Android Auto Mobile standalone app.   The Following Error message will be displayed:  Spotify doesn't seem ...

UndCon

Visitor

31784 Views

5 replies

0 likes

  • 31784 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Downloaded playlists not showing up in folders

PlanFamily PremiumCountrySwedenDeviceOneplus 8Operating SystemAndroid 11 My Question or IssueThe new library with tag filtering is messing up my folders. When I download a playlist that is in a folder, it disappears and I can't find it in my library ...

Casual Listener

Plan Family Premium Country Sweden Device Oneplus 8 Operating System Android 11   My Question or Issue The new library with tag filtering is messing up my folders. When I download a pl...

Novy

Moderator

1236 Views

1 replies

0 likes

Android
Mobile
Playlists
  • 1236 Views
  • 1 replies
  • 0 likes

Superuser Contribution Some local mp3's play on Android (Pixel 3) and some don't

PlanUnlimitedCountryUSDevicePixel 3Operating SystemAndroid My Question or IssuePerhaps I was confused about how to play local files on my Android phone, but I gave up and manually copied files to my phone and played them with VLC. That worked fine, b...

Regular

Plan Unlimited Country US Device Pixel 3 Operating System Android   My Question or Issue Perhaps I was confused about how to play local files on my Android phone, but I gave up and man...

Eni

Moderator

593 Views

3 replies

0 likes

  • 593 Views
  • 3 replies
  • 0 likes