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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 851924 Views
  • 11 replies
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  • Android
    Guide
    Troubleshooting
  • 851924 Views
  • 11 replies
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17624 Views
  • 3 replies
  • 0 likes
  • 17624 Views
  • 3 replies
  • 0 likes

Stop Spotify from closing automatically when you pause the music

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueHi, is there a way to whitelist Spotify so it doesn't close automatically a moment after i pause the music. I actually searched and found that you have to...

  • Gig Goer
  • Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue Hi, is there a way to whitelist Spotify so it doesn't close automatically...
  • Kermer
  • Visitor
  • 1240 Views
  • 1 replies
  • 1 likes
  • 1240 Views
  • 1 replies
  • 1 likes

Spotify plays white noise instead of music, but only with headphones

PlanPremiumCountryGermanyDeviceSamsung S6Operating SystemAndoid 7.0 My Question or Issue As of today, when i try to listen to music Spotify only plays white noise, similar to the white noise when a radio is out of a channel. This only happens on my p...

  • Visitor
  •   Plan Premium Country Germany Device Samsung S6 Operating System Andoid 7.0   My Question or Issue   As of today, when i try to listen to music Spotify only plays white no...
  • ashtongate123
  • Visitor
  • 1188 Views
  • 2 replies
  • 3 likes
  • 1188 Views
  • 2 replies
  • 3 likes

Local song won't play on smartphone

PlanPremiumCountryGermanyDeviceSamsung Galaxy 9 PlusOperating SystemAndroid 10 on mobile device and Windows 10 on PC My Question or IssueToday I wanted to play a song on my smartphone, which I've locally saved on my pc, but Spotify kept skipping that...

  • Visitor
  • Plan Premium Country Germany Device Samsung Galaxy 9 Plus Operating System Android 10 on mobile device and Windows 10 on PC   My Question or Issue Today I wanted to play a song on...
  • 169 Views
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  • 0 likes
  • 169 Views
  • 0 replies
  • 0 likes

Queued songs are removed or removed songs from queue re-appear

PlanPremium AccountCountryUKDeviceSamsung Galaxy S10My Question or IssueThis has started within the last week or so. Whenever I have added a song to the queue, it is removed. When I remove a song from the queue it re-appears too. This happens whether...

  • Visitor
  • Plan Premium Account Country UK Device Samsung Galaxy S10 My Question or Issue This has started within the last week or so. Whenever I have added a song to the queue, it is removed. When I rem...
  • 256 Views
  • 0 replies
  • 1 likes
  • 256 Views
  • 0 replies
  • 1 likes

Problems with connection phone and chromecast (only with spotify)

PlanPremiumCountryThe NetherlandsDeviceXiaomi Mi 9 SEOperating SystemAndroid (latest version) My Question or IssueSince a few days I have problems with playing music. I can make a connection and play music via chromecast. But when my phone screen is ...

  • Casual Listener
  •   Plan Premium Country The Netherlands Device Xiaomi Mi 9 SE Operating System Android (latest version)  My Question or Issue Since a few days I have problems with playing music. I...
  • 204 Views
  • 0 replies
  • 1 likes
  • 204 Views
  • 0 replies
  • 1 likes

Superuser Contribution Google Home and Spotify

PlanPremiumCountryAustraliaDeviceGoogle Home / Mini My Question or IssueAfter requesting a song, the song will start playing as expected, though about a second into the song the Google Assistant will say an error such as I don't know how to help with...

  • Regular
  • Plan Premium Country Australia Device Google Home / Mini   My Question or Issue After requesting a song, the song will start playing as expected, though about a second into the song the ...
  • g13g
  • Newbie
  • 334 Views
  • 3 replies
  • 0 likes
  • 334 Views
  • 3 replies
  • 0 likes

Superuser Contribution I cant listen to my local files on my phone

PlanPremiumCountryMexicoDeviceXiaomi MIA1 Operating SystemAndroid 9.0 My Question or IssueI added new local files and they were gray, so i updated both apps (my phone and pc) and still in my phone the new songs are gray, but when i tried to listen to...

  • Regular
  • Plan Premium Country Mexico Device Xiaomi MIA1  Operating System Android 9.0   My Question or Issue I added new local files and they were gray, so i updated both apps (my phone an...
  • HeidiGarcia1601
  • Regular
  • 207 Views
  • 2 replies
  • 0 likes
  • 207 Views
  • 2 replies
  • 0 likes

Se saltan algunas partes de canciones

PlanGratisPaísEspañaDispositivoHuawei Y5Sistema operativoAndroide Mi pregunta o problemaBueno, puede que esto sea mar porque yo soy una novata o algo (empecé a utilizar Spotify hace unas 2 semanas) pero bueno, les cuento mi problema:Cuando me lo inst...

  • Visitor
  • Plan Gratis País España Dispositivo Huawei Y5 Sistema operativo Androide   Mi pregunta o problema Bueno, puede que esto sea mar porque yo soy una novata o algo (empecé a utilizar Spot...
  • 245 Views
  • 0 replies
  • 0 likes
  • 245 Views
  • 0 replies
  • 0 likes

Payment problem

PlanPremiumCountryBelgium DeviceSamsung galaxy J5 Operating SystemAndroid My Question or IssueHello, I have been paying spotify with paypal for a few months already now but when I try to pay it again it no longer accepts my paybal account even though...

  • Visitor
  • Plan Premium Country Belgium   Device Samsung galaxy J5  Operating System Android   My Question or Issue Hello, I have been paying spotify with paypal for a few months a...
  • 162 Views
  • 0 replies
  • 0 likes
  • 162 Views
  • 0 replies
  • 0 likes

Superuser Contribution App seems to be opening, but flips away withing miliseconds.

Plan: Premium Country: Belgium Device: Samsung Galaxy S9 Operating System: Android 10 My Question or IssueWhen I want to open the Spotify-app, it seems to be opening, but then within seconds it flips away. No matter how many times I've restarted my p...

  • Visitor
  • Plan: Premium Country: Belgium Device: Samsung Galaxy S9 Operating System: Android 10   My Question or Issue When I want to open the Spotify-app, it seems t...
  • Ivan
  • Spotify Legend
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Problema con el orden de reproducción el lista

Hola, tengo un plan premium, soy de México y tengo instalado el sistema en mi Samsung J4 Plus, Android, Tengo un play List de unas 900 canciones y hasta hace una semana o semana y media podía reproducir mi lista de favoritos de forma continua es deci...

  • Visitor
  • Hola, tengo un plan premium, soy de México y tengo instalado el sistema en mi Samsung J4 Plus, Android, Tengo un play List de unas 900 canciones y  hasta hace una semana o semana y media podía r...
  • Aspec2
  • Visitor
  • 3457 Views
  • 1 replies
  • 0 likes
  • Problema con reproduccion de lista
  • 3457 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sms links not loading properly (Android)

PlanPremiumCountry USA DeviceSamsung galaxy 8Operating SystemAndroid App Version:8.5.54.869 My Question or IssueWhenever I tap on an sms link from a text, spotify will open to the album that was intended to be shared.. But it does not autoplay the sp...

  • Newbie
  • Plan Premium Country  USA  Device Samsung galaxy 8 Operating System Android   App Version: 8.5.54.869   My Question or Issue Whenever I tap on an sms link from a text...
  • 611 Views
  • 0 replies
  • 0 likes
  • links
    sharing
    SMS
  • 611 Views
  • 0 replies
  • 0 likes

Randomly Stops Playing Android

Plan PremiumCountryusaDeviceSamsung GALAXY S10 My Question or IssueFor a few weeks my music will randomly stop playing. The app is still open. This is super annoying especially when driving with the hands free law. I always update and restart my phon...

  • Visitor
  • Plan Premium Country usa Device Samsung GALAXY S10   My Question or Issue For a few weeks my music will randomly stop playing. The app is still open. This is super annoying especiall...
  • 205 Views
  • 0 replies
  • 1 likes
  • 205 Views
  • 0 replies
  • 1 likes

I'm premium and I still get ads 🛑

There's a promotion currently running by Spotify to get a Google home miniAnd that's being shoved in your face as an in-app popup when you open the mobile app even when you're premium, and there is no option to disable that. Spotify this is not okay,...

  • Regular
  • There's a promotion currently running by Spotify to get a Google home mini And that's being shoved in your face as an in-app popup when you open the mobile app even when you're premium, and there is...
  • larissakitty
  • Regular
  • 414 Views
  • 1 replies
  • 5 likes
  • 414 Views
  • 1 replies
  • 5 likes

Music stops when I use the app in the background

PlanPremiumCountryTurkeyDeviceSamsung Galaxy J7 2016Operating System(Android) My Question or Issuemusic stops when I use the app in the background. Also the music starts again when I re-enter the application.

  • Visitor
  •   Plan Premium Country Turkey Device Samsung Galaxy J7 2016 Operating System (Android)   My Question or Issue music stops when I use the app in the background. Also the music st...
  • 165 Views
  • 0 replies
  • 0 likes
  • 165 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution [Android] Local files not playing

PlanPremiumCountryUSDeviceNokia 6.2Operating SystemAndroid 9, February Security Patch I am able to sync local files to my Android phone (Nokia 6.2, Android 9, February security patch). The titles appear as white, and have the downloaded symbol next t...

  • Casual Listener
  • Plan Premium Country US Device Nokia 6.2 Operating System Android 9, February Security Patch   I am able to sync local files to my Android phone (Nokia 6.2, Android 9, February security...
  • techconspiracy
  • Casual Listener
  • 690 Views
  • 2 replies
  • 0 likes
  • Android
    issue
    local files
    problem
  • 690 Views
  • 2 replies
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Sorting playlists

PlanPremiumCountryIndia Operating Systemandroid 7 and windows 10 My Question or Issue There is an option to sort playlists by recently added so that new songs are added to the top but then i'm unable to change their order. there should be an option t...

  • Casual Listener
  • Plan Premium Country India  Operating System android 7 and windows 10   My Question or Issue   There is an option to sort playlists by recently added so that new songs are add...
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes

Need plain lyrics

PlanPremiumCountryIndia Operating Systemandroid 7 and windows 10 My Question or Issue I don't care about the story of the lyrics or behind the scenes that you give with the genius lyrics. Just need simple plain lyrics, like amazon music. If possible ...

  • Casual Listener
  • Plan Premium Country India  Operating System android 7 and windows 10   My Question or Issue   I don't care about the story of the lyrics or behind the scenes that you give wi...
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

Managing and deleting downloaded songs

PlanPremiumCountryIndiaOperating SystemI use spotify on android 7 and windows 10 My Question or Issue I want a separate list of ALL my downloaded songs in the library. It should have each and every song i have downloaded on that device. and i need an...

  • Casual Listener
  • Plan Premium Country India Operating System I use spotify on android 7 and windows 10   My Question or Issue   I want a separate list of ALL my downloaded songs in the library. It ...
  • 203 Views
  • 0 replies
  • 0 likes
  • 203 Views
  • 0 replies
  • 0 likes

Chromecast übertragung bricht seit 21.04. ständig ab

Hallo, seit gestern 21.04. bricht die Übertragung auf den "Google Chromecast Ultra" ständig ab. Am häufigsten wenn man die App auf dem Handy aus dem Hintergrund wieder öffnet, hier mit Video: https://youtu.be/qviH2k4ll9s Aber auch im laufenden Betrie...

  • Regular
  • Hallo, seit gestern 21.04. bricht die Übertragung auf den "Google Chromecast Ultra" ständig ab.   Am häufigsten wenn man die App auf dem Handy aus dem Hintergrund wieder öffnet, hier mit Video...
  • Dagmaleo
  • Regular
  • 4887 Views
  • 1 replies
  • 2 likes
  • chromecast
  • 4887 Views
  • 1 replies
  • 2 likes