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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

386096 Views

544 replies

34 likes

Account
Free
  • 386096 Views
  • 544 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7992 Views

0 replies

7 likes

  • 7992 Views
  • 0 replies
  • 7 likes

Superuser Contribution Home Screen Freezing

PlanPremiumCountryUSADeviceSamsung Galaxy Note 9Operating SystemOne UI 2.5 - Android 10 My Question or IssueThe app keeps freezing after entering a playlist, then trying to go back to the home screen. The app will not respond to input until it is for...

Visitor

Plan Premium Country USA Device Samsung Galaxy Note 9 Operating System One UI 2.5 - Android 10   My Question or Issue The app keeps freezing after entering a playlist, then trying to g...

user-removed

Not applicable

6512 Views

23 replies

2 likes

  • 6512 Views
  • 23 replies
  • 2 likes

Solved!!Superuser Contribution Why is the Good Morning section of most played playlist not showing?

My previous account used to have a good morning or evening tab which I really liked but in my new there is no such featurePlanFreeCountryIndiaDeviceRedmi 9 powerOperating SystemAndroid 11 My Question or Issue

Newbie

My previous account used to have a good morning or evening tab which I really liked but in my new there is no such feature Plan Free Country India Device Redmi 9 power Operating System Androi...

CarlosE

Spotify Legend

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts, music, play/pause, disconnecting heaephones and randomly stopping playback

Plan PremiumCountry Finland DeviceOneplus 6Operating SystemOxygen os 10.3.10 My Question or Issue1.podcast are glitching all the controls. I cannot control playback through headphones nor lock screen.2. Last played thing (podcast or music) freezes on...

Casual Listener

Plan   Premium Country Finland     Device Oneplus 6 Operating System Oxygen os 10.3.10   My Question or Issue 1.podcast are glitching all the controls. I cannot contro...

CarlosE

Spotify Legend

681 Views

3 replies

0 likes

Android android10 oneplus oneplus6 playback issue freezing controls lockscreen headphones
  • 681 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Connect not working to AV Receiver, no devices on Windows or Web

Plan: Premium DuoCountry: USDevices:- Google Pixel 4, Spotify App- Dell XPS-15, Windows 10 20H2- Marantz NR1711, latest firmware- 2x Google Nest Minis- Amazon Alexa device (not sure the name/model, it's a room mates) My Question or IssueThere are dif...

Casual Listener

Plan: Premium Duo Country: US Devices: - Google Pixel 4, Spotify App - Dell XPS-15, Windows 10 20H2 - Marantz NR1711, latest firmware - 2x Google Nest Minis - Amazon Alexa device (not sur...

Mihail

Spotify Legend

2722 Views

4 replies

0 likes

  • 2722 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't clean install on Android 11, Spotify is deleting songs when I turn off my phone.

PlanPremiumCountryCanadaDeviceSamsung s20 FE 5gOperating SystemAndroid 11 My Question or IssueSpotify is deleting my songs when I turn off my phone and every odd time signs me out of my accout. Funny enough, if Spotify was in offline mode when I turn...

Casual Listener

Plan Premium Country Canada Device Samsung s20 FE 5g Operating System Android 11   My Question or Issue Spotify is deleting my songs when I turn off my phone and every odd time signs m...

Dacosja

Newbie

1554 Views

8 replies

2 likes

  • 1554 Views
  • 8 replies
  • 2 likes

Superuser Contribution Regarding adding songs to the queue

PlanFreeCountryIndiaDevice(Samsung Galaxy A50)Operating System(Android Pie) My Question or IssueWhy i cant add a song to queue by searching a song... its only showing add to queue option while you select a song from the album not directly from the se...

Casual Listener

  Plan Free Country India Device (Samsung Galaxy A50) Operating System (Android Pie)   My Question or Issue Why i cant add a song to queue by searching a song... its only showing...

Mihail

Spotify Legend

1015 Views

5 replies

0 likes

adding song to the queue
Queue bug
Queue Button
Queue option
Queue To.
search results
  • 1015 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify stopped working on my Huawei Y5P

PlanPremiumCountryGermanyDeviceHuawei Y5POperating SystemAndroid 10 My Question or IssueHello dear Spotify team! I've had an issue with my Spotify for about a week now where I just can't get it to run anymore. This originally began after updating my ...

Visitor

Plan Premium Country Germany Device Huawei Y5P Operating System Android 10   My Question or Issue Hello dear Spotify team! I've had an issue with my Spotify for about a week now where ...

Mzie33

Newbie

3055 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution How can I list artists I'm following?

PlanPremiumCountryUKDeviceSamsung Galaxy S8Operating SystemAndroid V9 My Question or IssueHow can I list the artists I'm following?

Newbie

  Plan Premium Country UK Device Samsung Galaxy S8 Operating System Android V9   My Question or Issue How can I list the artists I'm following?

Jeremy

Spotify Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files will not play, grayed out

Premium, Android/Windows (trouble is related to syncing) A very long time ago, I was getting a new phone, and I wanted to move my files over from my phone to my computer so I didn't lose them (I didn't have Spotify at the time). When I got Spotify, I...

Casual Listener

Premium, Android/Windows (trouble is related to syncing)   A very long time ago, I was getting a new phone, and I wanted to move my files over from my phone to my computer so I didn't lose the...

CarlosE

Spotify Legend

5637 Views

7 replies

0 likes

  • 5637 Views
  • 7 replies
  • 0 likes

[Android] phone app skips podcasts without warning

Every single day. I load up a downloaded podcast only to have it jump to the next episode and mark the one i was on as "played" when i still have HOURS left in the current episode. This is extremely frustrating and I'm disheartened to see that this i...

Visitor

Every single day. I load up a downloaded podcast only to have it jump to the next episode and mark the one i was on as "played" when i still have HOURS left in the current episode.   This is e...

660 Views

0 replies

0 likes

Android
  • 660 Views
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  • 0 likes

[Mobile][Podcasts] Sort by

In the Sort by menu for podcast add a Recently Updated tab so that when the creators upload their latest episode it will be at the top of the list making the latest episodes easier to find. It's hard to hunt for podcasts while driving so this change ...

Visitor

In the Sort by menu for podcast add a Recently Updated tab so that when the creators upload their latest episode it will be at the top of the list making the latest episodes easier to find. It's hard...

1095 Views

0 replies

3 likes

Mobile
Podcasts
  • 1095 Views
  • 0 replies
  • 3 likes

Superuser Contribution Android App. Audio pausing at strange intervals, the 'currently playing' page is also getting stuck

PlanPremium CountryUKDeviceGalaxy S10Operating System? My Question or IssueAudio on phone keeps automatically pausing no matter what i am listening to, playlist, podcast etc. All at strange inconsistent intervals - no matter if the app is open or whe...

Newbie

Plan Premium   Country UK Device Galaxy S10 Operating System ?   My Question or Issue Audio on phone keeps automatically pausing no matter what i am listening to, playlist, podca...

Eni

Moderator

504 Views

1 replies

1 likes

audio
frozen
  • 504 Views
  • 1 replies
  • 1 likes

Superuser Contribution "Now playing" screen freezes but continues to play the playlist

PremiumUSA Samsung Galaxy S9+Android 10 Recently, about a month maybe, when I change the playlist or get in my car and connect via Bluetooh, the "now playing" screen will freeze on what I was listening to before changing the playlist or getting in th...

Casual Listener

Premium USA     Samsung Galaxy S9+ Android 10   Recently, about a month maybe, when I change the playlist or get in my car and connect via Bluetooh, the "now playing" scree...

Alex

Spotify Legend

18932 Views

20 replies

19 likes

"Now Playing"
Android
Freezing
  • 18932 Views
  • 20 replies
  • 19 likes

Superuser Contribution 'Now Playing' does not change and gets stuck

PlanPremiumCountryNew ZealandDeviceNokia 7+Operating SystemAndroid Pie My Question or IssueSpotify keeps getting stuck on the current track (usually a podcast) - I have to clear the app data completely to fix it. I've recently done a complete fresh r...

Casual Listener

Plan Premium Country New Zealand Device Nokia 7+ Operating System Android Pie   My Question or Issue Spotify keeps getting stuck on the current track (usually a podcast) - I have to cl...

Mihail

Spotify Legend

706 Views

3 replies

2 likes

  • 706 Views
  • 3 replies
  • 2 likes

Superuser Contribution Local files keep breaking

spotify keeps doing a fun feature of randomly desyncing one local file ever so often and i cant find a fix for it. the weirdest part is i can still play the song by tapping it but if it appears randomly in queue it skips over like its unavalable. Inf...

Casual Listener

spotify keeps doing a fun feature of randomly desyncing one local file ever so often and i cant find a fix for it. the weirdest part is i can still play the song by tapping it but if it appears rando...

Mihail

Spotify Legend

652 Views

1 replies

1 likes

  • 652 Views
  • 1 replies
  • 1 likes

Superuser Contribution Albums not sorted correctly

PlanPremiumCountrySpainDeviceXiaomi Mi 9Operating SystemMIUI Global 12.0.5 (Android 10)App Version8.6.28.700 My Question or IssueHello, I opened an issue for the Desktop app because some artists had their albums not sorted correctly: https://communit...

Composer

Plan Premium Country Spain Device Xiaomi Mi 9 Operating System MIUI Global 12.0.5 (Android 10) App Version 8.6.28.700   My Question or Issue Hello,   I opened an issue for the...

474 Views

0 replies

0 likes

  • 474 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify won't play a specific song

Plan: PremiumDevice: Google PixelOperating System: Android 9 My Question or IssueFor whatever reason, when I attempt to play the song "James Dean" by The Wrecks, the song does not play. It does not show up in the now playing section and, when set in ...

Casual Listener

Plan: Premium Device: Google Pixel Operating System: Android 9   My Question or Issue For whatever reason, when I attempt to play the song "James Dean" by The Wrecks, the song does not play...

Novy

Moderator

946 Views

4 replies

0 likes

  • 946 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution [Android] App has several disruptive issues

PlanFamilyCountryGermanyDeviceSamsung Galaxy S9+SoftwareAndroid 10One UI 2.0Samsung's Security Patch level 1st July 2020Spotify 8.5.6 9.834 My Question or IssueSo the app is presenting a very strange pattern of misbehaviors that is escalating. It sta...

Casual Listener

Plan Family Country Germany Device Samsung Galaxy S9+ Software Android 10 One UI 2.0 Samsung's Security Patch level 1st July 2020 Spotify 8.5.6 9.834   My Question or Issue So the a...

Eni

Moderator

4492 Views

4 replies

2 likes

  • 4492 Views
  • 4 replies
  • 2 likes

Superuser Contribution [Android]

PlanPremiumCountryPolandDeviceSamsung Galaxy M21Operating SystemAndroid My Question or IssueWhen browsing a list of podcast episodes it keeps returing to the top - the newest episodes on its own, despite me scrolling down.When filtered by the date fr...

Visitor

Plan Premium Country Poland Device Samsung Galaxy M21 Operating System Android   My Question or Issue When browsing a list of podcast episodes it keeps returing to the top - the newest...

Novy

Moderator

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Notification Shade Player Bugged

PlanPremiumCountryUnited StatesDeviceGalaxy Note20Operating SystemAndroid 11 My Question or IssueMy notification shade is bugged and will not allow me to dismiss songs that are not playing. It's caused many issues with my music playing and will make ...

Casual Listener

  Plan Premium Country United States Device Galaxy Note20 Operating System Android 11   My Question or Issue My notification shade is bugged and will not allow me to dismiss song...

Eni

Moderator

1651 Views

7 replies

1 likes

  • 1651 Views
  • 7 replies
  • 1 likes