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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375064 Views

541 replies

34 likes

Account
Free
  • 375064 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7499 Views

0 replies

7 likes

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Superuser Contribution Local files keep breaking

spotify keeps doing a fun feature of randomly desyncing one local file ever so often and i cant find a fix for it. the weirdest part is i can still play the song by tapping it but if it appears randomly in queue it skips over like its unavalable. Inf...

Casual Listener

spotify keeps doing a fun feature of randomly desyncing one local file ever so often and i cant find a fix for it. the weirdest part is i can still play the song by tapping it but if it appears rando...

Mihail

Spotify Legend

641 Views

1 replies

1 likes

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Superuser Contribution Albums not sorted correctly

PlanPremiumCountrySpainDeviceXiaomi Mi 9Operating SystemMIUI Global 12.0.5 (Android 10)App Version8.6.28.700 My Question or IssueHello, I opened an issue for the Desktop app because some artists had their albums not sorted correctly: https://communit...

Composer

Plan Premium Country Spain Device Xiaomi Mi 9 Operating System MIUI Global 12.0.5 (Android 10) App Version 8.6.28.700   My Question or Issue Hello,   I opened an issue for the...

468 Views

0 replies

0 likes

  • 468 Views
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Superuser Contribution Spotify won't play a specific song

Plan: PremiumDevice: Google PixelOperating System: Android 9 My Question or IssueFor whatever reason, when I attempt to play the song "James Dean" by The Wrecks, the song does not play. It does not show up in the now playing section and, when set in ...

Casual Listener

Plan: Premium Device: Google Pixel Operating System: Android 9   My Question or Issue For whatever reason, when I attempt to play the song "James Dean" by The Wrecks, the song does not play...

Novy

Moderator

938 Views

4 replies

0 likes

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Solved!!Superuser Contribution [Android] App has several disruptive issues

PlanFamilyCountryGermanyDeviceSamsung Galaxy S9+SoftwareAndroid 10One UI 2.0Samsung's Security Patch level 1st July 2020Spotify 8.5.6 9.834 My Question or IssueSo the app is presenting a very strange pattern of misbehaviors that is escalating. It sta...

Casual Listener

Plan Family Country Germany Device Samsung Galaxy S9+ Software Android 10 One UI 2.0 Samsung's Security Patch level 1st July 2020 Spotify 8.5.6 9.834   My Question or Issue So the a...

Eni

Moderator

4481 Views

4 replies

2 likes

  • 4481 Views
  • 4 replies
  • 2 likes

Superuser Contribution [Android]

PlanPremiumCountryPolandDeviceSamsung Galaxy M21Operating SystemAndroid My Question or IssueWhen browsing a list of podcast episodes it keeps returing to the top - the newest episodes on its own, despite me scrolling down.When filtered by the date fr...

Visitor

Plan Premium Country Poland Device Samsung Galaxy M21 Operating System Android   My Question or Issue When browsing a list of podcast episodes it keeps returing to the top - the newest...

Novy

Moderator

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Notification Shade Player Bugged

PlanPremiumCountryUnited StatesDeviceGalaxy Note20Operating SystemAndroid 11 My Question or IssueMy notification shade is bugged and will not allow me to dismiss songs that are not playing. It's caused many issues with my music playing and will make ...

Casual Listener

  Plan Premium Country United States Device Galaxy Note20 Operating System Android 11   My Question or Issue My notification shade is bugged and will not allow me to dismiss song...

Eni

Moderator

1552 Views

7 replies

1 likes

  • 1552 Views
  • 7 replies
  • 1 likes

Superuser Contribution [Zenfone 6] app trouble

PlanPremiumCountryNorwayDeviceAsus Zenfone 6Operating SystemAndroid My Question or IssueApp won't launch 90% of the time, and when it does it's not responding, did a reinstall without any results. Trouble started after last update.

Newbie

Plan Premium Country Norway Device Asus Zenfone 6 Operating System Android   My Question or Issue App won't launch 90% of the time, and when it does it's not responding, did a reinstal...

Mihail

Spotify Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

[Android][Discover] What happened to the artist biographies on Spotify?

I'm a premium user on Windows and Android.There used to be artist Bios/Backgrounds. They were easily accessed. Currently the only choices I seem to have are:-Following-Going to artist radio-Report-Share Have the Bios and backgrounds been eliminated?K...

Newbie

I'm a premium user on Windows and Android. There used to be artist Bios/Backgrounds. They were easily accessed.   Currently the only choices I seem to have are: -Following -Going to artist ...

915 Views

0 replies

3 likes

Android
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add a non spotify

PlanPremiumCountry Device(Galaxy 7)Operating System(Android) My Question or Issuei want to add a non spotify music on my android bc i didn't want to sync my desktop to my android so where to put my downloaded music for it to apear in spotify

Regular

Plan Premium Country   Device (Galaxy 7) Operating System (Android)   My Question or Issue i want to add a non spotify music on my android bc i didn't want to sync my desktop to m...

Billy-J

Spotify Star

420 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Android app stuck after playing on google cast

PlanPremiumCountrySerbiaDevice(Xiaomi Mi Note 10)Operating System(Android 11)My Question or IssueHi,Starting from couple of days ago there is really irritating issue with Spotify App.When listening playlist on Google Home Mini speaker via google cast...

Newbie

Plan Premium Country Serbia Device (Xiaomi Mi Note 10) Operating System (Android 11) My Question or Issue Hi, Starting from couple of days ago there is really irritating issue with Spotify ...

Jeremy

Spotify Legend

2575 Views

17 replies

8 likes

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  • 17 replies
  • 8 likes

Superuser Contribution No internet connection

I tried everything and I'm just about to just cancel my subscribtion. I'm paying for premium without being able to use it on my phone. It does that when I'm on mobile data and on wifi. When I reinstall the app it works for about 30 minutes before it ...

Visitor

I tried everything and I'm just about to just cancel my subscribtion. I'm paying for premium without being able to use it on my phone. It does that when I'm on mobile data and on wifi.    ...

Alex

Spotify Legend

453 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesnt always auto play when my car connects.

PlanPremium - TrialCountryAustraliaDeviceSamsung A71Operating SystemAndroid My Question or Issue I seem to have 2 or 3 problems. 1. Spotify seems to bug out because sometimes when I start my car and the blue tooth tries to kick in but the display say...

Visitor

Plan Premium - Trial Country Australia Device Samsung A71 Operating System Android   My Question or Issue   I seem to have 2 or 3 problems.   1. Spotify seems to bug out b...

Jeremy

Spotify Legend

637 Views

1 replies

0 likes

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Superuser Contribution Shortcut for adding all the songs from one playlist to another

PlanPremiumCountryIndiaDeviceSamsung Galaxy M02Operating SysteAndroid v10 My Question or IssueHi team, just wanted to know if there is a way/short cut to copy songs from one playlist to other. Also, is there a way wherein the user can select all the ...

Gig Goer

Plan Premium Country India Device Samsung Galaxy M02 Operating Syste Android v10   My Question or Issue Hi team, just wanted to know if there is a way/short cut to copy songs from one ...

Ver

Spotify Legend

1188 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution How to remove audio seek in dropdown notification bar?

PlanPremiumCountrySouth AfricaDeviceHuawei P30 LiteOperating SystemAndroid 10 My Question or IssueSo I recently update to Android 10, and one of the features is the seekable audio in the dropdown notification bar. I hate it. It takes up space, I acci...

Casual Listener

Plan Premium Country South Africa Device Huawei P30 Lite Operating System Android 10   My Question or Issue So I recently update to Android 10, and one of the features is the seekable ...

Jeremy

Spotify Legend

2869 Views

3 replies

1 likes

  • 2869 Views
  • 3 replies
  • 1 likes

Superuser Contribution Getting local files to work on your mobile (2020 Edition)

I am starting a new topic for getting local files working on mobile devices as it's just taken me a good 3 hours to get a few songs that were ALREADY ON MY PHONE to work in the spotify app.It's good to see that you guys haven't fixed this, when there...

Music Fan

I am starting a new topic for getting local files working on mobile devices as it's just taken me a good 3 hours to get a few songs that were ALREADY ON MY PHONE to work in the spotify app. It's goo...

gaRRycaRRyer

Newbie

2281 Views

3 replies

1 likes

Android
firewall
local files
Mobile
Music
Offline Access
PC
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  • 3 replies
  • 1 likes

Superuser Contribution Spotify on Android is broken for me

PlanFreeCountryUnited StatesDeviceSamsung Galaxy J7 Crown Operating SystemAndroid 9 "Pie" My Question or IssueI cannot get Spotify on Android to work at all this week... When I start up the app, Spotify will sometimes lock up almost immediately, forc...

Casual Listener

Plan Free Country United States Device Samsung Galaxy J7 Crown  Operating System Android 9 "Pie"   My Question or Issue I cannot get Spotify on Android to work at all this week......

Novy

Moderator

846 Views

1 replies

0 likes

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Solved!!Superuser Contribution [Android]Please add category "Discovered on" in mobile app

PlanFree/PremiumCountryPLDeviceHTC U11Operating SystemAndroid 9.0 My Question or IssueI have a suggestion, As we know, there is a category "Discovered on" on artists Page, via the desktop app.Would you please implement this feature in mobile version?...

Composer

Plan Free/Premium Country PL Device HTC U11 Operating System Android 9.0   My Question or Issue I have a suggestion, As we know, there is a category "Discovered on" on artists Page, vi...

Novy

Moderator

498 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Lock screen not able to skip

PlanPremiumCountryUSDeviceSamsung Galaxy S10Operating SystemAndroid Oreo My Question or IssueThe skip song button on the lock screen of my phone will not let me skip and is greyed out.

Casual Listener

Plan Premium Country US Device Samsung Galaxy S10 Operating System Android Oreo   My Question or Issue The skip song button on the lock screen of my phone will not let me skip and...

Ivan

Spotify Legend

645 Views

1 replies

0 likes

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hey google does not work when Spotify is on

PlanPremiumDevice(Samsung Note 9)Operating System(Android) My Question or IssueI say Hey google play music.I have it set to work when the screen is off. It is just fine, it starts playing a song for me using Spotify.But then the assistant stops liste...

Casual Listener

Plan Premium Device (Samsung Note 9) Operating System (Android)   My Question or Issue I say Hey google play music. I have it set to work when the screen is off. It is just fine, it sta...

Tim3036

Visitor

979 Views

1 replies

3 likes

assistant
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Superuser Contribution My Tablet says "No internet connection available" on PdaNet hotspot.

PlanFamily CountryUSADeviceONN 10.1" Tablet ProOperating SystemAndroid 10 My Question or IssueSpotify always is offline when I'm on my PdaNet hotspot, It doesn't go offline on my mobile hotspot (which I have a limited amount of data on so I have to u...

Visitor

Plan Family  Country USA Device ONN 10.1" Tablet Pro Operating System Android 10   My Question or Issue Spotify always is offline when I'm on my PdaNet hotspot, It doesn't go offl...

Alex

Spotify Legend

2590 Views

1 replies

0 likes

  • 2590 Views
  • 1 replies
  • 0 likes