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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395934 Views

546 replies

35 likes

Account
Free
  • 395934 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8450 Views

0 replies

7 likes

  • 8450 Views
  • 0 replies
  • 7 likes

Superuser Contribution How to delete imported songs from device in "Liked Songs"

Hi, I just imported all the local songs on my phone to "Liked Songs", but I would like to undo it, because there are hundreds of songs so I have to swipe repeatedly to reach the bottom of the list. Is it possible to clear "Liked Songs"? Or do I have ...

Casual Listener

Hi,   I just imported all the local songs on my phone to "Liked Songs", but I would like to undo it, because there are hundreds of songs so I have to swipe repeatedly to reach the bottom of th...

zeeg_ortex

Casual Listener

3669 Views

5 replies

1 likes

  • 3669 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify crashes when I go to settings (gear symbol)

I have a Samsung galaxy tab s (model SM-T707A) running android version 5.0.2. Ever since the Spotify upgrade, I cannot get into the settings (as noted by the gear symbol). When tapped, I get booted out of spotify. I already reloaded spotify and have ...

Newbie

I have a Samsung galaxy tab s  (model SM-T707A) running android version 5.0.2. Ever since the Spotify upgrade, I cannot get into the settings (as noted by the gear symbol). When tapped, I get bo...

Novy

Moderator

2546 Views

4 replies

1 likes

  • 2546 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify not playing music or podcasts

PlanPremium DeviceLGV30Operating SystemAndroid 9.0 My Question or IssueI am unable to play podcasts or music on Spotify from my lgv30. When I select play, nothing happens, the audio does not play, or move on the time line. This occurring on all podca...

Regular

Plan Premium   Device LGV30 Operating System Android 9.0   My Question or Issue I am unable to play podcasts or music on Spotify from my lgv30. When I select play,  nothing ha...

Novy

Moderator

1270 Views

7 replies

2 likes

  • 1270 Views
  • 7 replies
  • 2 likes

Superuser Contribution Downloaded playlists disappear from folders

PlanPremium DuoCountryArgentinaDeviceMotorola Moto One Fusion (2021)Operating SystemAndroid 10 My Question or IssueIn my spotify account I have several folders created with several playlists in each one, when I download one of them it disappears from...

Visitor

Plan Premium Duo Country Argentina Device Motorola Moto One Fusion (2021) Operating System Android 10   My Question or Issue In my spotify account I have several folders created with s...

Novy

Moderator

677 Views

1 replies

2 likes

  • 677 Views
  • 1 replies
  • 2 likes

Superuser Contribution Lyrics did not show up

PlanPremiumCountryMalaysia DeviceSamsung Galaxy Note 9Operating SystemAndroid 10 My Question or IssueMy account did not show up lyrics feature. I've tried to log in another device where other account can use the feature. However when the device log i...

Casual Listener

Plan Premium Country Malaysia   Device Samsung Galaxy Note 9 Operating System Android 10   My Question or Issue My account did not show up lyrics feature. I've tried to log in a...

sheqal98

Casual Listener

1582 Views

3 replies

0 likes

lyric
lyrics
  • 1582 Views
  • 3 replies
  • 0 likes

[Mobile] App crashes, what is playing does not match what app indicates.

Android version 11, Samsung Galaxy Note 10+ T-Mobile, Spotify App version 8.6.30.889 I have had this on going issue with the App. I listen to a podcast and then have to step out of car, or go in for the day. When I return to Spotify it shows a podcas...

Visitor

Android version 11, Samsung Galaxy Note 10+ T-Mobile, Spotify App version 8.6.30.889   I have had this on going issue with the App.  I listen to a podcast and then have to step out of car...

abby083

Visitor

658 Views

2 replies

2 likes

Mobile
  • 658 Views
  • 2 replies
  • 2 likes

Superuser Contribution Music stops playing, shows incorrect currently playing song

PlanPremiumCountryUSADeviceOnePlus 6TOperating SystemAndroid My Question or IssueStarting sometime in the last two weeks, Spotify just stops playing every few minutes. Happens on both regular playlists, like Discover Weekly and also podcasts. I have ...

Newbie

Plan Premium Country USA Device OnePlus 6T Operating System Android   My Question or Issue Starting sometime in the last two weeks, Spotify just stops playing every few minutes. Happen...

Ivan

Spotify Legend

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Superuser Contribution Starts in background and app does not show that it is playing

PlanPremiumCountryLithuaniaDeviceSamsung s21 ultraOperating SystemAndroid 11 My Question or IssueSpotify starts playing in the background when connected to Bluetooth headphones or car BT system. But the Spotify app does not show that the song is bein...

Casual Listener

Plan Premium Country Lithuania Device Samsung s21 ultra Operating System Android 11   My Question or Issue Spotify starts playing in the background when connected to Bluetooth headphon...

Alex

Spotify Legend

690 Views

1 replies

0 likes

  • 690 Views
  • 1 replies
  • 0 likes

Superuser Contribution Clock is connected notification

PlanFamily PremiumCountryBelgiumDeviceSamsung Galaxy A50Operating SystemAndroid 11 My Question or IssueBasically the same issue as a lot of people have had with the Waze connection notification. Mine is connected to my clock to wake me up and now the...

Casual Listener

Plan Family Premium Country Belgium Device Samsung Galaxy A50 Operating System Android 11   My Question or Issue Basically the same issue as a lot of people have had with the Waze conn...

Ivan

Spotify Legend

756 Views

1 replies

0 likes

  • 756 Views
  • 1 replies
  • 0 likes

Superuser Contribution Home Screen Freezing

PlanPremiumCountryUSADeviceSamsung Galaxy Note 9Operating SystemOne UI 2.5 - Android 10 My Question or IssueThe app keeps freezing after entering a playlist, then trying to go back to the home screen. The app will not respond to input until it is for...

Visitor

Plan Premium Country USA Device Samsung Galaxy Note 9 Operating System One UI 2.5 - Android 10   My Question or Issue The app keeps freezing after entering a playlist, then trying to g...

user-removed

Not applicable

6666 Views

23 replies

2 likes

  • 6666 Views
  • 23 replies
  • 2 likes

Solved!!Superuser Contribution Why is the Good Morning section of most played playlist not showing?

My previous account used to have a good morning or evening tab which I really liked but in my new there is no such featurePlanFreeCountryIndiaDeviceRedmi 9 powerOperating SystemAndroid 11 My Question or Issue

Newbie

My previous account used to have a good morning or evening tab which I really liked but in my new there is no such feature Plan Free Country India Device Redmi 9 power Operating System Androi...

CarlosE

Spotify Legend

725 Views

1 replies

0 likes

  • 725 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts, music, play/pause, disconnecting heaephones and randomly stopping playback

Plan PremiumCountry Finland DeviceOneplus 6Operating SystemOxygen os 10.3.10 My Question or Issue1.podcast are glitching all the controls. I cannot control playback through headphones nor lock screen.2. Last played thing (podcast or music) freezes on...

Casual Listener

Plan   Premium Country Finland     Device Oneplus 6 Operating System Oxygen os 10.3.10   My Question or Issue 1.podcast are glitching all the controls. I cannot contro...

CarlosE

Spotify Legend

702 Views

3 replies

0 likes

Android android10 oneplus oneplus6 playback issue freezing controls lockscreen headphones
  • 702 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Connect not working to AV Receiver, no devices on Windows or Web

Plan: Premium DuoCountry: USDevices:- Google Pixel 4, Spotify App- Dell XPS-15, Windows 10 20H2- Marantz NR1711, latest firmware- 2x Google Nest Minis- Amazon Alexa device (not sure the name/model, it's a room mates) My Question or IssueThere are dif...

Casual Listener

Plan: Premium Duo Country: US Devices: - Google Pixel 4, Spotify App - Dell XPS-15, Windows 10 20H2 - Marantz NR1711, latest firmware - 2x Google Nest Minis - Amazon Alexa device (not sur...

Mihail

Spotify Legend

2776 Views

4 replies

0 likes

  • 2776 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't clean install on Android 11, Spotify is deleting songs when I turn off my phone.

PlanPremiumCountryCanadaDeviceSamsung s20 FE 5gOperating SystemAndroid 11 My Question or IssueSpotify is deleting my songs when I turn off my phone and every odd time signs me out of my accout. Funny enough, if Spotify was in offline mode when I turn...

Casual Listener

Plan Premium Country Canada Device Samsung s20 FE 5g Operating System Android 11   My Question or Issue Spotify is deleting my songs when I turn off my phone and every odd time signs m...

Dacosja

Newbie

1605 Views

8 replies

2 likes

  • 1605 Views
  • 8 replies
  • 2 likes

Superuser Contribution Regarding adding songs to the queue

PlanFreeCountryIndiaDevice(Samsung Galaxy A50)Operating System(Android Pie) My Question or IssueWhy i cant add a song to queue by searching a song... its only showing add to queue option while you select a song from the album not directly from the se...

Casual Listener

  Plan Free Country India Device (Samsung Galaxy A50) Operating System (Android Pie)   My Question or Issue Why i cant add a song to queue by searching a song... its only showing...

Mihail

Spotify Legend

1044 Views

5 replies

0 likes

adding song to the queue
Queue bug
Queue Button
Queue option
Queue To.
search results
  • 1044 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify stopped working on my Huawei Y5P

PlanPremiumCountryGermanyDeviceHuawei Y5POperating SystemAndroid 10 My Question or IssueHello dear Spotify team! I've had an issue with my Spotify for about a week now where I just can't get it to run anymore. This originally began after updating my ...

Visitor

Plan Premium Country Germany Device Huawei Y5P Operating System Android 10   My Question or Issue Hello dear Spotify team! I've had an issue with my Spotify for about a week now where ...

Mzie33

Newbie

3109 Views

2 replies

0 likes

  • 3109 Views
  • 2 replies
  • 0 likes

Superuser Contribution How can I list artists I'm following?

PlanPremiumCountryUKDeviceSamsung Galaxy S8Operating SystemAndroid V9 My Question or IssueHow can I list the artists I'm following?

Newbie

  Plan Premium Country UK Device Samsung Galaxy S8 Operating System Android V9   My Question or Issue How can I list the artists I'm following?

Jeremy

Spotify Legend

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files will not play, grayed out

Premium, Android/Windows (trouble is related to syncing) A very long time ago, I was getting a new phone, and I wanted to move my files over from my phone to my computer so I didn't lose them (I didn't have Spotify at the time). When I got Spotify, I...

Casual Listener

Premium, Android/Windows (trouble is related to syncing)   A very long time ago, I was getting a new phone, and I wanted to move my files over from my phone to my computer so I didn't lose the...

CarlosE

Spotify Legend

5758 Views

7 replies

0 likes

  • 5758 Views
  • 7 replies
  • 0 likes

[Android] phone app skips podcasts without warning

Every single day. I load up a downloaded podcast only to have it jump to the next episode and mark the one i was on as "played" when i still have HOURS left in the current episode. This is extremely frustrating and I'm disheartened to see that this i...

Visitor

Every single day. I load up a downloaded podcast only to have it jump to the next episode and mark the one i was on as "played" when i still have HOURS left in the current episode.   This is e...

663 Views

0 replies

0 likes

Android
  • 663 Views
  • 0 replies
  • 0 likes

[Mobile][Podcasts] Sort by

In the Sort by menu for podcast add a Recently Updated tab so that when the creators upload their latest episode it will be at the top of the list making the latest episodes easier to find. It's hard to hunt for podcasts while driving so this change ...

Visitor

In the Sort by menu for podcast add a Recently Updated tab so that when the creators upload their latest episode it will be at the top of the list making the latest episodes easier to find. It's hard...

1101 Views

0 replies

3 likes

Mobile
Podcasts
  • 1101 Views
  • 0 replies
  • 3 likes