Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
If I have bad internet connection and for example I want to put a song in the queue, and I tap the 3 dots on the song, the menu that pops up, loads very slowly. I believe it is loading option I don't even need, but i have to wait a long time for the ...
If I have bad internet connection and for example I want to put a song in the queue, and I tap the 3 dots on the song, the menu that pops up, loads very slowly. I believe it is loading option I don't...
Newbie
490 Views
1 replies
1 likes
PlanPremium (familiar)Country DeviceOnePlus 7 ProOperating SystemAndroid My Question or Issueno puedo ver las letras en mi celular con esta cuenta (con otras cuentas si me deja), en PC si puedo verlo
Plan Premium (familiar) Country Device OnePlus 7 Pro Operating System Android My Question or Issue no puedo ver las letras en mi celular con esta cuenta (con otr...
Spotify Legend
671 Views
1 replies
0 likes
PlanPremium for one personCountryTurkeyDeviceSamsung Galaxy J7 Prime 2017Operating SystemAndroid 8.1 My Question or IssueI downloaded all of my songs that are I have liked but I can't listen them and when I opened app, spotify is giving me error that...
Plan Premium for one person Country Turkey Device Samsung Galaxy J7 Prime 2017 Operating System Android 8.1 My Question or Issue I downloaded all of my songs that are I have liked b...
Spotify Legend
384 Views
1 replies
0 likes
There is an add on YouTube about upgrading Spotify for free. I followed the link to a legitimate looking website, but I want to be sure this is the real deal. The website is: https://spotifyupgrades.com/What really makes me suspicious is that they as...
There is an add on YouTube about upgrading Spotify for free. I followed the link to a legitimate looking website, but I want to be sure this is the real deal. The website is: https://spotifyup...
Spotify Star
2728 Views
1 replies
0 likes
PlanPremiumCountryUAEDeviceSamsung S20 FE 5GOperating System My Question or IssueWhen changing over to my new phone I logged in under the same email address but none of my Playlist or liked songs were saved. I also have a different user name and prof...
Plan Premium Country UAE Device Samsung S20 FE 5G Operating System My Question or Issue When changing over to my new phone I logged in under the same email address but none of...
Spotify Legend
450 Views
1 replies
0 likes
PlanPremiumCountryArgentinaDeviceAndroid TV (Hitachi)My Question or IssueHi! I have disabled the Autoplay function on my Android mobile phone. No issues there. However, when I stream my music to the Spotify app on my Android TV, related songs start p...
Plan Premium Country Argentina Device Android TV (Hitachi) My Question or Issue Hi! I have disabled the Autoplay function on my Android mobile phone. No issues there. However, when I stream my...
Spotify Legend
1780 Views
3 replies
0 likes
Hello guys. I hope that you are all safe out there.I have purchased brand new android phone, but for some reason, Spotify app is failing to log me in. It says, user/pass are incorrect. I know for 100 % that they are correct, i have checked the email ...
Hello guys. I hope that you are all safe out there. I have purchased brand new android phone, but for some reason, Spotify app is failing to log me in. It says, user/pass are incorrect. I know for...
Casual Listener
355 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceLG Stylo 4Operating SystemAndroid 9.0My Question or IssueI cant seem to like or unlike songs on my mobile. When I try to like a song nothing happens when I try to unlike a song it will ask me if I am sure then when I hit ok ...
Plan Premium Country US Device LG Stylo 4 Operating System Android 9.0 My Question or Issue I cant seem to like or unlike songs on my mobile. When I try to like a song nothing happens when I...
Spotify Legend
591 Views
3 replies
0 likes
hello fellow person my spotify has been down for 2 weeks now, it works on pc just fine but on mobile it crashes INSTANTLY after i attempt to open the app ive tried commonly re-installing it or soft resetting my phone or even clear cache from my entir...
hello fellow person my spotify has been down for 2 weeks now, it works on pc just fine but on mobile it crashes INSTANTLY after i attempt to open the app ive tried commonly re-installing it or soft r...
Spotify Legend
466 Views
1 replies
0 likes
Hello, I have the following problem: whenever i am playing music on my computer, the volume control button on my phone is directly linked with my computer spotify volume so whenever i click less volume it just changes that of my pc spotify instead of...
Hello, I have the following problem: whenever i am playing music on my computer, the volume control button on my phone is directly linked with my computer spotify volume so whenever i click less volu...
Visitor
110332 Views
128 replies
21 likes
from time to time my offline playlists is no longer offline ? Anyone else with that problem ? Android phone Samsung Galaxy A70Android 10One UI: 2.0
from time to time my offline playlists is no longer offline ? Anyone else with that problem ? Android phone Samsung Galaxy A70 Android 10 One UI: 2.0
Spotify Legend
846 Views
6 replies
0 likes
My connection to the speaker via Bluetooth does not play Spotify - the rest of the apps are heard.PlanPremiumCountryIsraelDeviceSamsung Galaxy s80Operating SystemAndroid My Question or IssueMy connection to the speaker via Bluetooth does not play spo...
My connection to the speaker via Bluetooth does not play Spotify - the rest of the apps are heard. Plan Premium Country Israel Device Samsung Galaxy s80 Operating System Android ...
Spotify Legend
387 Views
1 replies
0 likes
Here yee here yee, Every time I download the Joe Rogan Podcast and I leave the sweet warmth of wifi, it is as if I hadn't downloaded the podcast at all and fails to play. I would like this addressed please. - your sweet lovePodcast listener
Here yee here yee, Every time I download the Joe Rogan Podcast and I leave the sweet warmth of wifi, it is as if I hadn't downloaded the podcast at all and fails to play. I would like this a...
Casual Listener
5947 Views
7 replies
0 likes
I've had an issue with my phone where it always detects that my headphones are plugged in even when they actually aren't. So because of this when I'd like to listen to music using the speakers of the phone, I'm not able to. I thought that there could...
I've had an issue with my phone where it always detects that my headphones are plugged in even when they actually aren't. So because of this when I'd like to listen to music using the speakers of the...
393 Views
0 replies
0 likes
PlanPremiumCountryGermanyDeviceHuawei p20 lite 2018Operating SystemAndroid 9 My Question or IssueHey GuysI have the problem that I can't play music on my smartphone anymore, I can't download a playlist and my favorite songs are gone.But on the PC eve...
Plan Premium Country Germany Device Huawei p20 lite 2018 Operating System Android 9 My Question or Issue Hey Guys I have the problem that I can't play music on my smartphone...
Spotify Star
1486 Views
5 replies
2 likes
PlanPremiumCountryUSADeviceSamsung Note 8Operating SystemAndroid oreo My Question or IssueI would like to have a previous track and next track button in addition to fast forward /rewind when listening to podcasts. When driving it would be much safer ...
Plan Premium Country USA Device Samsung Note 8 Operating System Android oreo My Question or Issue I would like to have a previous track and next track button in addition to fast forw...
Spotify Legend
1094 Views
1 replies
3 likes
Spotify runs in the background no matter what I do on my Samsung 12 phone. It will use around 10% to 15% of my battery even if I have not used the app at all. I have tried to force stop this which seems to work until it is recharged again. I have rei...
Spotify runs in the background no matter what I do on my Samsung 12 phone. It will use around 10% to 15% of my battery even if I have not used the app at all. I have tried to force stop this which se...
Casual Listener
21534 Views
2 replies
0 likes
Cuando cambio a mi cuenta primium las letras de las canciones desaparecen, a alguien mas le sucede y si tiene arreglo ?
Cuando cambio a mi cuenta primium las letras de las canciones desaparecen, a alguien mas le sucede y si tiene arreglo ?
469 Views
0 replies
2 likes
PlanPremiumCountryUkraineDevice(Realme X3 SuperZoom)Operating SystemAndroid 10Version8.5.85.894 My Question or IssueHello. I have faced with one problem recently so i'll tell about it. Everything was normal two days ago but when i tried to skip my so...
Plan Premium Country Ukraine Device (Realme X3 SuperZoom) Operating System Android 10 Version 8.5.85.894 My Question or Issue Hello. I have faced with one problem recently so i'll ...
Spotify Legend
1055 Views
3 replies
0 likes
PlanPremiumCountryPhilippinesDeviceASUS-X018DOperating SystemAndroid My Question or IssueJust to put it out there, I've tried beforehand to get free Spotify Premium using dodgy websites on my phone which of course did not work. Now that I recently go...
Plan Premium Country Philippines Device ASUS-X018D Operating System Android My Question or Issue Just to put it out there, I've tried beforehand to get free Spotify Premium using dod...
Moderator
1012 Views
5 replies
0 likes
