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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 846898 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 846898 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16129 Views
  • 3 replies
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  • 16129 Views
  • 3 replies
  • 0 likes

Superuser Contribution No reaction by all icons on Android PX6 select music only via remote

Since the last Update it is not possible to select anything by the ap, it shows only the start screen I've tryed all except new install, it dosen't work. BUT you can select musik and all over remot with the ios app. Please help myPlanPremiumCountryGe...

  • Visitor
  • Since the last Update it is not possible to select anything by the ap, it shows only the start screen  I've tryed all except new install, it dosen't work. BUT you can select musik and all over ...
  • user-removed
  • Not applicable
  • 328 Views
  • 2 replies
  • 0 likes
  • issue
  • 328 Views
  • 2 replies
  • 0 likes

Solved!! Audiobook stops midbook

Plan PremiumCountry USA Device Samsung Note 9 & Windows 10 My Question or Issue: I am listening to an audiobook series over 10 books long on spotify. On book 9 half way through it just stops. It seems to be unable to see any file past 100. I've check...

  • Visitor
  • Plan Premium Country USA   Device Samsung Note 9 & Windows 10   My Question or Issue: I am listening to an audiobook series over 10 books long on spotify.  On book 9...
  • Jᴀᴄᴋ
  • Roadie
  • 58 Views
  • 1 replies
  • 0 likes
  • 58 Views
  • 1 replies
  • 0 likes

Spotify Downloads on SD card gets deleted after reeboot

After rebooting my phone, all downloaded songs (SD-card) are deleted. If I look in the setting I see that Spotify now uses the internal storage and starts downloading all songs. After that I have to switch to SD-card again and have to download more t...

  • Music Fan
  • After rebooting my phone, all downloaded songs (SD-card) are deleted. If I look in the setting I see that Spotify now uses the internal storage and starts downloading all songs. After that I have to ...
  • Jmf92
  • Newbie
  • 293 Views
  • 1 replies
  • 3 likes
  • 293 Views
  • 1 replies
  • 3 likes

Superuser Contribution Radio station error

PlanPremiumCountry USDeviceSamsung Galaxy 7Operating SystemAndroid My Question or Issue When go to a song radio or artist radio, I'm constantly getting "Radio station error" and songs don't load

  • Casual Listener
  •   Plan Premium Country  US Device Samsung Galaxy 7 Operating System Android   My Question or Issue  When go to a song radio or artist radio, I'm constantly getting "Rad...
  • JupiterMaroon
  • Casual Listener
  • 1543 Views
  • 9 replies
  • 0 likes
  • 1543 Views
  • 9 replies
  • 0 likes

Spotify chages music by himself

Hello there,I'm just a bit **bleep** off about this subject, i noticed that for a decent amount of time ago (maybe 2 or 3 months) spotify immediatly changes the song that i selected or the upcoming on the playlist for a random one, this happens maybe...

  • Visitor
  • Hello there, I'm just a bit **bleep** off about this subject, i noticed that for a decent amount of time ago (maybe 2 or 3 months) spotify immediatly changes the song that i selected or the upcoming...
  • Emilia_8
  • Spotify Star
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google ChromeCast pauses when streaming Spotify

Hi, I have a 2,4 and 5 ghz wlan network (Router: Fritzbox) and a chromecast audio and chromecast latest version installed. Wenn streaming from a android smartphone (samsung S7) or macbook pro Spotify streaming pauses from time to time. I also have a ...

  • Newbie
  • Hi,   I have a 2,4 and 5 ghz wlan network (Router: Fritzbox) and a chromecast audio and chromecast latest version installed. Wenn streaming from a android smartphone (samsung S7) or macbook pr...
  • Crankey
  • Casual Listener
  • 536 Views
  • 3 replies
  • 1 likes
  • 536 Views
  • 3 replies
  • 1 likes

Solved!! Spotify is ruining my life.. big problem, HELP!

Hello all, I am sorry for being so rude and just asking questions directly without introducing my self, but if you hear out my problem, you might well get an idea of why I am so frustrated. PROBLEM: I installed 2 days ago the spotify app on my Samsun...

  • Casual Listener
  • Hello all,   I am sorry for being so rude and just asking questions directly without introducing my self, but if you hear out my problem, you might well get an idea of why I am so frustrated. ...
  • AbrahamMartínez
  • Casual Listener
  • 1367 Views
  • 8 replies
  • 0 likes
  • 1367 Views
  • 8 replies
  • 0 likes

Superuser Contribution Shuffle feature seems to favor certain songs

On my Android, I have noticed that when using the shuffle feature, the app seems to favor certain songs. Each of my playlists is an album (numbering about 40 albums), and all of these album playlists are filed in a folder. Sometimes I will select thi...

  • Music Fan
  • On my Android, I have noticed that when using the shuffle feature, the app seems to favor certain songs.  Each of my playlists is an album (numbering about 40 albums), and all of these album pla...
  • Ivan
  • Spotify Legend
  • 3723 Views
  • 10 replies
  • 2 likes
  • 3723 Views
  • 10 replies
  • 2 likes

Superuser Contribution Cannot hide songs

PlanPremiumCountryUSADeviceGoogle Pixel 3aOperating SystemAndroid My Question or IssueWhen saving a new album from an artist it no longer has the songs already "liked" and I have to go through and "like" each song one by one. Inversely any songs that...

  • Casual Listener
  • Plan Premium Country USA Device Google Pixel 3a Operating System Android   My Question or Issue When saving a new album from an artist it no longer has the songs already "liked" and I ...
  • Katerina
  • Spotify Legend
  • 3445 Views
  • 4 replies
  • 1 likes
  • 3445 Views
  • 4 replies
  • 1 likes

Some available songs stopped playing

PlanPremiumCountryEgypt DeviceHonor view 20 and tge web player on chromeOperating SystemAndroid 9 and windows 10 My Question or IssueA band that I was listening to litrally from a few hours stopped working the band is powerwolf and I tried from a web...

  • Visitor
  • P lan Premium Country Egypt  Device Honor view 20 and tge web player on chrome Operating System Android 9 and windows 10   My Question or Issue A band that I was listening to litr...
  • 183 Views
  • 0 replies
  • 0 likes
  • 183 Views
  • 0 replies
  • 0 likes

Playing random songs with autoplay turned off

PlanFreeCountryUSADeviceGoogle Pixel 3aOperating SystemAndroid My Question or IssueI have autoplay disabled; however, after I finish listening to a podcast, a random song will start playing. This is particularly irritating when I am not connected to ...

  • Visitor
  • Plan Free Country USA Device Google Pixel 3a Operating System Android   My Question or Issue I have autoplay disabled; however, after I finish listening to a podcast, a random song wil...
  • 220 Views
  • 0 replies
  • 1 likes
  • 220 Views
  • 0 replies
  • 1 likes

Audiobook Error Screen

https://open.spotify.com/track/3H4v1zi6j70j9ybMY6qbq9?si=_9A5LBVKRMajChpDgg0F4wPlanPremium (Family)CountryUSA DeviceMoto Z2 forceOperating SystemAndroid 8.0.0 My Question or IssueI'm trying to listen through Frankenstein, but starting around track 88...

  • Visitor
  • https://open.spotify.com/track/3H4v1zi6j70j9ybMY6qbq9?si=_9A5LBVKRMajChpDgg0F4w Plan Premium (Family) Country USA   Device Moto Z2 force Operating System Android 8.0.0   My Quest...
  • 222 Views
  • 0 replies
  • 0 likes
  • audiobook playback issue
  • 222 Views
  • 0 replies
  • 0 likes

Shuffle green Button switch to continue

Hi, I'm a new family premium member. On my Android phone, the big green button is still shuffle. Can I swtich it to continue like on the desktop computer?

  • Casual Listener
  • Hi, I'm a new family premium member. On my Android phone, the big green button is still shuffle. Can I swtich it to continue like on the desktop computer?  
  • lucky_bugs
  • Casual Listener
  • 791 Views
  • 2 replies
  • 0 likes
  • 791 Views
  • 2 replies
  • 0 likes

One Single Song Will Not Download

PlanPremiumCountryUSADevicePixel 4 XLOperating SystemAndroid 10, February security patch I'd like to preface this by saying I have already exactly followed the steps outlined in the response to this post , as was suggested in this other post with a p...

  • Visitor
  • Plan Premium Country USA Device Pixel 4 XL Operating System Android 10, February security patch   I'd like to preface this by saying I have already exactly followed the steps ...
  • Jᴀᴄᴋ
  • Roadie
  • 403 Views
  • 1 replies
  • 0 likes
  • 403 Views
  • 1 replies
  • 0 likes

Repeat one mode resets when switching devices

PlanPremiumCountryTurkeyDeviceHuawei Honor 10Operating SystemAndroid 9App Version8.5.46.859 My Question or IssueWhen I switch from my phone to my Windows 10 PC, or other way, if I repeat one song it resets to "repeat all". I have to manually fix it e...

  • Newbie
  • Plan Premium Country Turkey Device Huawei Honor 10 Operating System Android 9 App Version 8.5.46.859     My Question or Issue When I switch from my phone to my Windows 10 PC, o...
  • 146 Views
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  • 146 Views
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Superuser Contribution Android - Spotify show blank and empty screen, can't play any song

Hi.. My spotify show only blank and empty screen and I can't play any song because it just like I don't have any connection. Anw I tried to update, reinstall etc but I doesn't seem work PlanPremium

  • Casual Listener
  • Hi..  My spotify show only blank and empty screen and I can't play any song because it just like I don't have any connection.    Anw I tried to update, reinstall etc but I doesn't s...
  • Agungp14
  • Casual Listener
  • 173 Views
  • 2 replies
  • 0 likes
  • 173 Views
  • 2 replies
  • 0 likes

Superuser Contribution Storage to SD card on Android

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey Folks,I have a relatively new Android phone and I want to transfer storage to the SD car...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • SlatanicS
  • Casual Listener
  • 927 Views
  • 3 replies
  • 0 likes
  • 927 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problem with live stream count

Hello i am from Greece have samsung s7 in the free plan and a macbook but in both devices i have problem with live stream count in the artist profile. I reinstalled the app and deleted data but still nothing. Can you check my account? Thanks! https:/...

  • Newbie
  • Hello i am from Greece have samsung s7 in the free plan and a macbook but in both devices i have problem with live stream count in the artist profile. I reinstalled the app and deleted data but still...
  • Ivan
  • Spotify Legend
  • 480 Views
  • 1 replies
  • 0 likes
  • 480 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Grey spotify symbols bug

Spotify StudentsPremiumGermany Huawei mate 10 liteAndroid - EMUI 8.0.0 Everytime I start my phone a new grey spotify symbol is created to my home screen. Behind other icons where no place is left... So.. First I have to delete my icons and then i can...

IMG_20200217_102143.jpg
  • Casual Listener
  •   Spotify Students Premium Germany   Huawei mate 10 lite Android - EMUI 8.0.0   Everytime I start my phone a new grey spotify symbol is created to my home screen. Behind other ...
  • Mario
  • Spotify Legend
  • 714 Views
  • 3 replies
  • 0 likes
  • 714 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to find own playlist on own account

PlanFree/PremiumCountry LATVIA Device(Samsung Galaxy S7) My Question or IssueHi,I am unable to find my own playlist on my own account. I am able to view it when I search for it and it says the playlist is made by me also, but I can only 'preview' it ...

  • Visitor
  • Plan Free/Premium Country  LATVIA  Device (Samsung Galaxy S7)   My Question or Issue Hi, I am unable to find my own playlist on my own account. I am able to view it when I sea...
  • Ivan
  • Spotify Legend
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes