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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7095 Views

0 replies

7 likes

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  • 7 likes

Superuser Contribution How to add "Phone" permission on Android

PlanPremiumCountryPoland DeviceXiaomi Mi 9 ProOperating SystemAndroid 10 I have a problem with a Spotify mentioned here:https://community.spotify.com/t5/Android/Spotify-stops-playing-when-I-make-a-phone-call-but-doesn-t/td-p/1700566?fbclid=IwAR39VQ5z...

Visitor

Plan Premium Country Poland   Device Xiaomi Mi 9 Pro Operating System Android 10   I have a problem with a Spotify mentioned here: https://community.spotify.com/t5/Android/Spotif...

Mihail

Spotify Legend

3510 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Black frozen screen when clicking in the 3 dots

Each time I want to add a song in a playlist, I click on the 3 dots on the upper right corner of the screen and immediatly my screen got frozen. After some minutes I have to restart the app again. How can I solve this issue? I have tried several time...

Newbie

Each time I want to add a song in a playlist, I click on the 3 dots on the upper right corner of the screen and immediatly my screen got frozen. After some minutes I have to restart the app again. Ho...

Ivan

Spotify Legend

698 Views

1 replies

0 likes

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  • 0 likes

[Android][Other] Slow internet connection, slow menu loading

If I have bad internet connection and for example I want to put a song in the queue, and I tap the 3 dots on the song, the menu that pops up, loads very slowly. I believe it is loading option I don't even need, but i have to wait a long time for the ...

Casual Listener

If I have bad internet connection and for example I want to put a song in the queue, and I tap the 3 dots on the song, the menu that pops up, loads very slowly. I believe it is loading option I don't...

gonethefinal

Newbie

493 Views

1 replies

1 likes

Android
Other
  • 493 Views
  • 1 replies
  • 1 likes

Superuser Contribution No puedo ver las letras

PlanPremium (familiar)Country DeviceOnePlus 7 ProOperating SystemAndroid My Question or Issueno puedo ver las letras en mi celular con esta cuenta (con otras cuentas si me deja), en PC si puedo verlo

Newbie

  Plan Premium (familiar) Country   Device OnePlus 7 Pro Operating System Android    My Question or Issue no puedo ver las letras en mi celular con esta cuenta (con otr...

Mihail

Spotify Legend

674 Views

1 replies

0 likes

  • 674 Views
  • 1 replies
  • 0 likes

Superuser Contribution Complaint

PlanPremium for one personCountryTurkeyDeviceSamsung Galaxy J7 Prime 2017Operating SystemAndroid 8.1 My Question or IssueI downloaded all of my songs that are I have liked but I can't listen them and when I opened app, spotify is giving me error that...

Visitor

Plan Premium for one person Country Turkey Device Samsung Galaxy J7 Prime 2017 Operating System Android 8.1   My Question or Issue I downloaded all of my songs that are I have liked b...

Ivan

Spotify Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Solved!! Upgrade scam?

There is an add on YouTube about upgrading Spotify for free. I followed the link to a legitimate looking website, but I want to be sure this is the real deal. The website is: https://spotifyupgrades.com/What really makes me suspicious is that they as...

Visitor

There is an add on YouTube about upgrading Spotify for free. I followed the link to a legitimate looking website, but I want to be sure this is the real deal. The website is:  https://spotifyup...

osornios

Spotify Star

2743 Views

1 replies

0 likes

Android
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Superuser Contribution Login issues when changing to a new phone

PlanPremiumCountryUAEDeviceSamsung S20 FE 5GOperating System My Question or IssueWhen changing over to my new phone I logged in under the same email address but none of my Playlist or liked songs were saved. I also have a different user name and prof...

Visitor

Plan Premium Country UAE Device Samsung S20 FE 5G Operating System     My Question or Issue When changing over to my new phone I logged in under the same email address but none of...

Ivan

Spotify Legend

454 Views

1 replies

0 likes

login issue
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Superuser Contribution Autoplay persisting on Android TV

PlanPremiumCountryArgentinaDeviceAndroid TV (Hitachi)My Question or IssueHi! I have disabled the Autoplay function on my Android mobile phone. No issues there. However, when I stream my music to the Spotify app on my Android TV, related songs start p...

Visitor

Plan Premium Country Argentina Device Android TV (Hitachi) My Question or Issue Hi! I have disabled the Autoplay function on my Android mobile phone. No issues there. However, when I stream my...

Alex

Spotify Legend

1784 Views

3 replies

0 likes

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Unable to login to brand new Android phone

Hello guys. I hope that you are all safe out there.I have purchased brand new android phone, but for some reason, Spotify app is failing to log me in. It says, user/pass are incorrect. I know for 100 % that they are correct, i have checked the email ...

Casual Listener

Hello guys. I hope that you are all safe out there. I have purchased brand new android phone, but for some reason, Spotify app is failing to log me in. It says, user/pass are incorrect. I know for...

alendemirovic92

Casual Listener

361 Views

1 replies

0 likes

  • 361 Views
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Solved!!Superuser Contribution I cant like or unlike songs on mobile

PlanPremiumCountryUSDeviceLG Stylo 4Operating SystemAndroid 9.0My Question or IssueI cant seem to like or unlike songs on my mobile. When I try to like a song nothing happens when I try to unlike a song it will ask me if I am sure then when I hit ok ...

Casual Listener

Plan Premium Country US Device LG Stylo 4 Operating System Android 9.0 My Question or Issue I cant seem to like or unlike songs on my mobile. When I try to like a song nothing happens when I...

Alex

Spotify Legend

595 Views

3 replies

0 likes

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Superuser Contribution Spotify Crashes Right When Opened And it does same thing when i log into my personal account

hello fellow person my spotify has been down for 2 weeks now, it works on pc just fine but on mobile it crashes INSTANTLY after i attempt to open the app ive tried commonly re-installing it or soft resetting my phone or even clear cache from my entir...

Visitor

hello fellow person my spotify has been down for 2 weeks now, it works on pc just fine but on mobile it crashes INSTANTLY after i attempt to open the app ive tried commonly re-installing it or soft r...

Peter

Spotify Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to stop my phone from controlling volume on my computer

Hello, I have the following problem: whenever i am playing music on my computer, the volume control button on my phone is directly linked with my computer spotify volume so whenever i click less volume it just changes that of my pc spotify instead of...

Regular

Hello, I have the following problem: whenever i am playing music on my computer, the volume control button on my phone is directly linked with my computer spotify volume so whenever i click less volu...

Thiscompanysucks

Visitor

110642 Views

128 replies

21 likes

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  • 128 replies
  • 21 likes

Superuser Contribution Offline

from time to time my offline playlists is no longer offline ? Anyone else with that problem ? Android phone Samsung Galaxy A70Android 10One UI: 2.0

Casual Listener

from time to time my offline playlists is no longer offline ?  Anyone else with that problem ?    Android phone  Samsung Galaxy A70 Android 10 One UI: 2.0

Ver

Spotify Legend

853 Views

6 replies

0 likes

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  • 6 replies
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Superuser Contribution can't connect to audio devise

My connection to the speaker via Bluetooth does not play Spotify - the rest of the apps are heard.PlanPremiumCountryIsraelDeviceSamsung Galaxy s80Operating SystemAndroid My Question or IssueMy connection to the speaker via Bluetooth does not play spo...

Newbie

My connection to the speaker via Bluetooth does not play Spotify - the rest of the apps are heard. Plan Premium Country Israel Device Samsung Galaxy s80 Operating System Android   ...

Jeremy

Spotify Legend

392 Views

1 replies

0 likes

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Superuser Contribution Joe Rogan Podcast download option is useless. Please fix.

Here yee here yee, Every time I download the Joe Rogan Podcast and I leave the sweet warmth of wifi, it is as if I hadn't downloaded the podcast at all and fails to play. I would like this addressed please. - your sweet lovePodcast listener

Casual Listener

Here yee here yee,   Every time I download the Joe Rogan Podcast and I leave the sweet warmth of wifi, it is as if I hadn't downloaded the podcast at all and fails to play. I would like this a...

NitroDaGoat

Casual Listener

5959 Views

7 replies

0 likes

Android
Podcasts
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[Mobile][Other] Switching to speaker while headphones are plugged in

I've had an issue with my phone where it always detects that my headphones are plugged in even when they actually aren't. So because of this when I'd like to listen to music using the speakers of the phone, I'm not able to. I thought that there could...

Casual Listener

I've had an issue with my phone where it always detects that my headphones are plugged in even when they actually aren't. So because of this when I'd like to listen to music using the speakers of the...

393 Views

0 replies

0 likes

Mobile
Other
  • 393 Views
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Can't play musik

PlanPremiumCountryGermanyDeviceHuawei p20 lite 2018Operating SystemAndroid 9 My Question or IssueHey GuysI have the problem that I can't play music on my smartphone anymore, I can't download a playlist and my favorite songs are gone.But on the PC eve...

Casual Listener

  Plan Premium Country Germany Device Huawei p20 lite 2018 Operating System Android 9   My Question or Issue Hey Guys I have the problem that I can't play music on my smartphone...

Billy-J

Spotify Star

1490 Views

5 replies

2 likes

  • 1490 Views
  • 5 replies
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Superuser Contribution Add next / previous tracks buttons on podcasts

PlanPremiumCountryUSADeviceSamsung Note 8Operating SystemAndroid oreo My Question or IssueI would like to have a previous track and next track button in addition to fast forward /rewind when listening to podcasts. When driving it would be much safer ...

Casual Listener

Plan Premium Country USA Device Samsung Note 8 Operating System Android oreo   My Question or Issue I would like to have a previous track and next track button in addition to fast forw...

Ver

Spotify Legend

1100 Views

1 replies

3 likes

  • 1100 Views
  • 1 replies
  • 3 likes

Solved!!Superuser Contribution I cant stop Spotify from running in the background on my Samsung 12.

Spotify runs in the background no matter what I do on my Samsung 12 phone. It will use around 10% to 15% of my battery even if I have not used the app at all. I have tried to force stop this which seems to work until it is recharged again. I have rei...

Casual Listener

Spotify runs in the background no matter what I do on my Samsung 12 phone. It will use around 10% to 15% of my battery even if I have not used the app at all. I have tried to force stop this which se...

TimDavenport

Casual Listener

21563 Views

2 replies

0 likes

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Problema con las letras

Cuando cambio a mi cuenta primium las letras de las canciones desaparecen, a alguien mas le sucede y si tiene arreglo ?

Visitor

Cuando cambio a mi cuenta primium las letras de las canciones desaparecen, a alguien mas le sucede y si tiene arreglo ?

470 Views

0 replies

2 likes

  • 470 Views
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  • 2 likes