Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
106679 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
216242 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
569768 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
469845 Views
577 replies
40 likes
PlanPremiumCountryBrasilDeviceXiaomi mi 9 - Miui 12.0.4Operating SystemAndroid 10 Spotify - 8.6.40.929 Car- Jeep Compass 2019 - Android Auto via USB-C cable, Bluetooth connected After the recent update, spotify stopped showing Artists along with the ...
Plan Premium Country Brasil Device Xiaomi mi 9 - Miui 12.0.4 Operating System Android 10 Spotify - 8.6.40.929 Car- Jeep Compass 2019 - Android Auto via USB-C cable, Bluetooth...
Moderator
1332 Views
3 replies
0 likes
PlanPremiumCountryGermany DeviceFairphone 2Operating SystemAndroid 9 My Question or IssueSongs stop playing after 7-12 seconds. Even downloaded ones. Totally annoying and sadly not the only problem I've had with spotify over the years. Problem began ...
Plan Premium Country Germany Device Fairphone 2 Operating System Android 9 My Question or Issue Songs stop playing after 7-12 seconds. Even downloaded ones. Totally annoying ...
Moderator
585 Views
1 replies
0 likes
PlanPremiumCountryRomania My Question or IssueHello, in attachment there are some icons that describe some genres; please help me in order to find and browse all type of genres that Spotify provides. It must be way to search and find all this icons i...
Plan Premium Country Romania My Question or Issue Hello, in attachment there are some icons that describe some genres; please help me in order to find and browse all type of genres that ...
Spotify Legend
1181 Views
3 replies
0 likes
Got a new Spotify App ugrade yesterday on my HTC One S. After the upgrade the songs are littered with micro pauses and clicking sounds. Does not matter if the song is downloaded or streamed. The background noise and the micro pauses makes listening t...
Got a new Spotify App ugrade yesterday on my HTC One S. After the upgrade the songs are littered with micro pauses and clicking sounds. Does not matter if the song is downloaded or streamed. T...
Spotify Legend
2455 Views
5 replies
3 likes
PlanPremiumCountryIsraelDeviceXiaomi Note 9 ProOperating SystemAndroid My Question or IssueAfter the newest update, there's no option to sort playlist.
Plan Premium Country Israel Device Xiaomi Note 9 Pro Operating System Android My Question or Issue After the newest update, there's no option to sort playlist.
Casual Listener
2085 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,I am not able to play songs for 2 days. When I press play button nothing happens. Button t...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, ...
Spotify Legend
695 Views
2 replies
0 likes
PlanFree/PremiumCountryIndonesiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Advan S50 PrimeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Help who ever got the same problem as myMy spotify can't open the pl...
Plan Free/Premium Country Indonesia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Advan S50 Prime Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Questio...
Spotify Legend
3782 Views
3 replies
0 likes
PlanFree/PremiumCountryNetherlandDeviceHuawei Mate 20Operating SystemAndroid Version 10 My Question or Issuehey guys i was wondering why my autoplay isnt workin on my smartphone i tryed literally everything Clean storage Empty Storage Cleaning cache ...
Plan Free/Premium Country Netherland Device Huawei Mate 20 Operating System Android Version 10 My Question or Issue hey guys i was wondering why my autoplay isnt workin on my smartph...
Spotify Legend
690 Views
3 replies
1 likes
PlanPremiumCountryJapan DeviceXPERIA 1IIOperating SystemAndroid 11 My Question or IssueLast year, the UI for the iOS version of the album and playlist screens changed.But the Android version still has the old UI.I want Android to implement a beautifu...
Plan Premium Country Japan Device XPERIA 1II Operating System Android 11 My Question or Issue Last year, the UI for the iOS version of the album and playlist screens changed....
Regular
1712 Views
2 replies
3 likes
Updated to latest Spotify for Android (June 11 update) and could no longer skip back and forward 15 seconds, instead it skips episodes. Reverted back to a May 2021 version and problem fixed. I notice same issue was raised in June 2019 as a weird coin...
Updated to latest Spotify for Android (June 11 update) and could no longer skip back and forward 15 seconds, instead it skips episodes. Reverted back to a May 2021 version and problem fixed. I notice...
Regular
9790 Views
45 replies
13 likes
PlanPremiumCountryUSOperating SystemAndroid latestDevice: Galaxy S21 Ultra My Question or IssueThe app gets stuck such that it keeps playing music through a Bluetooth device but the song is the first one on that Playlist. Similar behavior on Android ...
Plan Premium Country US Operating System Android latest Device: Galaxy S21 Ultra My Question or Issue The app gets stuck such that it keeps playing music through a Bluetooth device bu...
Moderator
2172 Views
3 replies
1 likes
On my device, I "remove track from playlist" in the Local Music list, and then when I restart the program, they show back up again. It would be great if the UI could be updated to make it so that when they are removed from the playlist, they are perm...
On my device, I "remove track from playlist" in the Local Music list, and then when I restart the program, they show back up again. It would be great if the UI could be updated to make it so that whe...
Regular
2912 Views
2 replies
1 likes
Android Auto boots fine, but when I try to play Spotify it just pauses instantly (no sound). I also think the sound won't work in Waze through android auto either. Sound plays fine through car headset audio (Bluetooth) so not a speaker issue. It was ...
Android Auto boots fine, but when I try to play Spotify it just pauses instantly (no sound). I also think the sound won't work in Waze through android auto either. Sound plays fine through ca...
Moderator
1156 Views
1 replies
1 likes
PlanPremiumCountryCanada DeviceSamsung Galaxy S21 UltraOperating SystemAndroid 11 My Question or IssueHey all, how do I play audio files that are stored on my NAS (connected to my home network) from the Android app? I googled a bit but haven't figure...
Plan Premium Country Canada Device Samsung Galaxy S21 Ultra Operating System Android 11 My Question or Issue Hey all, how do I play audio files that are stored on my NAS (con...
Spotify Legend
2975 Views
5 replies
0 likes
Get rid of it. Who the **bleep** asked for this?
Get rid of it. Who the **bleep** asked for this?
Spotify Legend
722 Views
1 replies
0 likes
Hi guys, my problem comes from the fact that when I start my Spotify application from my device it doesn't work at all well. When I connect with the mobile data it works correctly but connecting through Wi-Fi does not work well. I have sent several e...
Hi guys, my problem comes from the fact that when I start my Spotify application from my device it doesn't work at all well. When I connect with the mobile data it works correctly but connecting thro...
Moderator
1745 Views
3 replies
2 likes
PlanPremiumCountryUAEDeviceOnePlus 3TOperating SystemAndroid 9 My Question or Issue1. I turned on local files from pc.2. Added them to a new playlist.3. Tried to download that playlist on my phone4. The files on my phone remain unavailable and show t...
Plan Premium Country UAE Device OnePlus 3T Operating System Android 9 My Question or Issue 1. I turned on local files from pc. 2. Added them to a new playlist. 3. Tried to ...
Moderator
605 Views
1 replies
0 likes
Für alle in der Community die Probleme mit der albenanzeige von "Die drei ???" Haben, bei mir stürzt die app nach der Anzeige aller Alben ab und es lässt sich auch kein Album öffnen. WORKAROUND: gebt in die Suche: "Die drei Fragezeichen" ein und anst...
Für alle in der Community die Probleme mit der albenanzeige von "Die drei ???" Haben, bei mir stürzt die app nach der Anzeige aller Alben ab und es lässt sich auch kein Album öffnen. W...
Visitor
7993 Views
1 replies
4 likes
PlanPremiumCountrySouth koreaDeviceSamsung Galaxy 10Operating SystemAndroid 11My Question or IssueAlways fail to connect to Sonos speaker even though Sonos are searched in the Spotify latest app version
Plan Premium Country South korea Device Samsung Galaxy 10 Operating System Android 11 My Question or Issue Always fail to connect to Sonos speaker even though Sonos are searched in t...
Moderator
553 Views
1 replies
1 likes
PlanPremiumCountryPhilippinesDevice(Samsung A6)Operating System(Android Oreo) My Question or IssueHi, The lyrics feature didn't appear on my original account but after hearing that the lyrics feature is back, i wanted it too but it doesn't appear. I ...
Plan Premium Country Philippines Device (Samsung A6) Operating System (Android Oreo) My Question or Issue Hi, The lyrics feature didn't appear on my original account bu...
Spotify Legend
2700 Views
7 replies
7 likes
