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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

193994 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 193994 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535196 Views

78 replies

3 likes

  • 535196 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438354 Views

565 replies

37 likes

Account
Free
  • 438354 Views
  • 565 replies
  • 37 likes

Superuser Contribution Car Mode not showing timecode anymore

PlanPremiumCountrySpainDeviceXiaomi Note 8Operating SystemAndroid 10 I recently noticed that, when Spotify is in Car Mode, it doesn't show the timecode of the song anymore, only when the song starts or if I touch the screen. Why did it disappear with...

Casual Listener

Plan Premium Country Spain Device Xiaomi Note 8 Operating System Android 10   I recently noticed that, when Spotify is in Car Mode, it doesn't show the timecode of the song anymore, onl...

Novy

Moderator

1173 Views

3 replies

0 likes

Android
car mode sucks
Mobile
  • 1173 Views
  • 3 replies
  • 0 likes

Superuser Contribution My downloaded music is going missing.

I have a Samsung Galaxy S9, running on Android 9.0 pie. When I download my Playlists so that they can be listened to offline, my app crashes and even when they successfully download, as soon as my phone is restarted, my offline Playlists are gone. Th...

Newbie

I have a Samsung Galaxy S9, running on Android 9.0 pie. When I download my Playlists so that they can be listened to offline, my app crashes and even when they successfully download, as soon as my ph...

Novy

Moderator

986 Views

2 replies

1 likes

Download Playlists
Downloaded music disappears
downloaded playlist
Downloaded playlists deleting disappearing
  • 986 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Library suddenly empty, download does not work

PlanPremiumCountryUK/GermanyDeviceLG G6Operating SystemAndroid 9 My Question or IssueLibrary on my phone was suddenly empty. The desktop version is fine.When I click on my account I see the playlists I created but when I press on 'download' nothing h...

Newbie

Plan Premium Country UK/Germany Device LG G6 Operating System Android 9   My Question or Issue Library on my phone was suddenly empty. The desktop version is fine. When I click on my ...

Jeremy

Spotify Legend

1906 Views

1 replies

0 likes

  • 1906 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify is not recognizing my SD card

PlanPremiumCountryUSADevice(Samsung Galaxy J7 Sky Pro)Operating System(Android) My Question or IssueBefore a bunch of updates were made, the application was linked to my external SD where I would store my downloaded songs. Now, it doesn't even give m...

Casual Listener

Plan Premium Country USA Device (Samsung Galaxy J7 Sky Pro) Operating System (Android)   My Question or Issue Before a bunch of updates were made, the application was linked to my exte...

Mihail

Spotify Legend

1861 Views

5 replies

0 likes

  • 1861 Views
  • 5 replies
  • 0 likes

Superuser Contribution Unchanging reccomendations at top of home screen

PlanPremiumCountryCanadaDevicePixel 3aOperating SystemAndroid 11 My Question or IssueFor the last couple months, the same two items have appeared at the top of my home screen, even though I haven't listened to them since at least 2 months ago. These ...

Regular

Plan Premium Country Canada Device Pixel 3a Operating System Android 11   My Question or Issue For the last couple months, the same two items have appeared at the top of my home screen...

Alex

Spotify Legend

938 Views

5 replies

0 likes

  • 938 Views
  • 5 replies
  • 0 likes

Superuser Contribution Cannot play some songs

PlanPremium CountryAustralia Operating SystemAndroid My Question or IssueSome songs are the normal white and you can click on them, add to playlist, etc.Some songs are light grey and cannot be played. They can still be 'liked' but not added to a play...

Casual Listener

Plan Premium   Country Australia   Operating System Android   My Question or Issue Some songs are the normal white and you can click on them, add to playlist, etc. Some song...

CarlosE

Spotify Legend

998 Views

3 replies

0 likes

  • 998 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution [Android] Instant crash after startup

PlanPremiumCountryGermanyDevice(Samsung Galaxy S5 NeoOperating SystemAndroid 6.0.1 My Question or IssueSpotify will load the home screen and crash instantly afterwards. I'm seeing similar complaints due to the recent update. Is this a known issue? Wh...

Casual Listener

Plan Premium Country Germany Device (Samsung Galaxy S5 Neo Operating System Android 6.0.1   My Question or Issue Spotify will load the home screen and crash instantly afterwards. I'm s...

Eni

Moderator

852 Views

3 replies

0 likes

  • 852 Views
  • 3 replies
  • 0 likes

Superuser Contribution App repeatedly deleting downloaded music

Third time in as many months. Yes I have done a clean reinstall, twice. Yes I have correctly assigned my SD card as the caching device, ensuring that it is wiped beforehand. No I do not use automated maintenance software. Probably just gonna buy a be...

Gig Goer

Third time in as many months.  Yes I have done a clean reinstall, twice.  Yes I have correctly assigned my SD card as the caching device, ensuring that it is wiped beforehand.  No I do...

Ivan

Spotify Legend

634 Views

3 replies

0 likes

  • 634 Views
  • 3 replies
  • 0 likes

Solved!! Home UI redesign

PlanPremiumCountrySpainDeviceRedmi Note 5Operating SystemAndroid 11 My Question or IssueMy home has changed and now it is a REALLY LONG list of cards that are completely irrelevant to me. There is no track of my daily mixes, weekly or release radar a...

Newbie

Plan Premium Country Spain Device Redmi Note 5 Operating System Android 11   My Question or Issue My home has changed and now it is a REALLY LONG list of cards that are completely irre...

Billy-J

Spotify Star

1024 Views

1 replies

0 likes

  • 1024 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Bluetooth buttons stopped working

PlanPremiumCountryThe NetherlandsDeviceOneplus 6Operating SystemAndroid version 10 My Question or IssueI have a bluetooth headset with buttons on them to control my music (play/pause/skip etc). A short while ago they stopped working. I couldn't skip ...

Casual Listener

Plan Premium Country The Netherlands Device Oneplus 6 Operating System Android version 10   My Question or Issue I have a bluetooth headset with buttons on them to control my music (pl...

Eni

Moderator

2853 Views

3 replies

0 likes

  • 2853 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify App Saying Artist Playlist are Empty

PlanFreeCountryUSADeviceSamsung Galaxy S9Operating SystemAndroid Version 10 My Question or IssueThe Spotify App keeps saying every playlist is empty (see attached). Therfore the app is basically useless since I can't play any songs from it. Furthermo...

Casual Listener

Plan Free Country USA Device Samsung Galaxy S9 Operating System Android Version 10   My Question or Issue The Spotify App keeps saying every playlist is empty (see attached). Therfore ...

Eni

Moderator

742 Views

3 replies

0 likes

  • 742 Views
  • 3 replies
  • 0 likes

No aparece el "guion bajo"

Hola. Al poner mi usuario y password en mi reloj galaxy watch active 2, no me aparecen ciertos caracteres, como el "guion bajo" y por ello, no puedo ingresar mi cuenta de usuario. ¿Dónde los puedo encontrar? Gracias por vuestra ayuda. Un saludo

Newbie

Hola.   Al poner mi usuario y password en mi reloj galaxy watch active 2, no me aparecen ciertos caracteres, como el "guion bajo" y por ello, no puedo ingresar mi cuenta de usuario. &nbs...

607 Views

0 replies

0 likes

App & Features
  • 607 Views
  • 0 replies
  • 0 likes

Superuser Contribution Everything now is in singles.

Just like the title, everything now is in singles. And why is it? What should i do?

Visitor

Just like the title, everything now is in singles. And why is it? What should i do?

Jeremy

Spotify Legend

859 Views

5 replies

1 likes

  • 859 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Downloaded Playlists in folders disappear

PlanPremiumCountryAustriaDeviceSamsung Galaxy A70Operating SystemAndroid 11 (Samsungs One UI 3.1)Spotify Version8.6.30.889 My Question or IssueI have a bunch of playlists that I made in my library. I also sort them in folders.Now for example: I have ...

Regular

Plan Premium Country Austria Device Samsung Galaxy A70 Operating System Android 11 (Samsungs One UI 3.1) Spotify Version 8.6.30.889   My Question or Issue I have a bunch of playlists...

Jeremy

Spotify Legend

3522 Views

13 replies

11 likes

  • 3522 Views
  • 13 replies
  • 11 likes

Superuser Contribution Audio stuttering when screen is off android 10 xiaomi

I'm using a Xiaomi Redmi 9C with Android 10. This happens when I'm playing music through WiFi, data or through downloads. Whenever I turn off my screen the every minute or so the minute starts stuttering. This doesn't happen when it's playing in the ...

Visitor

I'm using a Xiaomi Redmi 9C with Android 10. This happens when I'm playing music through WiFi, data or through downloads. Whenever I turn off my screen the every minute or so the minute starts stutte...

Novy

Moderator

1032 Views

1 replies

0 likes

  • 1032 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback says started with seconds on clock at beginning of song which cuts off end (Samsung)

PlanPremiumCountryUKDevice Samsung Galaxy S20 with Samsung soundbar on Samsung connectOperating SystemAndroid 11 My Question or IssueRecently when playing through my s20 through Samsung connect to a Samsung hw-ms650 the song will begin with varying s...

Regular

Plan Premium Country UK Device  Samsung Galaxy S20 with Samsung soundbar on Samsung connect Operating System Android 11   My Question or Issue Recently when playing through my s20...

Novy

Moderator

719 Views

3 replies

0 likes

  • 719 Views
  • 3 replies
  • 0 likes

Superuser Contribution Discord Rich Presence

So, I am playing music on my android device but it’s not showing on my status on discordPlanFreeCountryUnited States DeviceGalaxy A20Operating SystemAndroid 10 My Question or IssueStatus not appearing on discord

Music Fan

So, I am playing music on my android device but it’s not showing on my status on discord Plan Free Country United States  Device Galaxy A20 Operating System Android 10   My Questi...

PatrikF1

Newbie

6260 Views

2 replies

0 likes

  • 6260 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify "No Internet Connection Available" and Spotify Connect not working

PlanPremiumCountryMalaysiaDeviceSamsung Galaxy Tab S6 Lite//Huawei Nova 3i//HP Pavilion 2 in 1Operating SystemAndroid 11//Android 9//Windows 10 My Question or IssueI recently updated to Android 11 on my device. Opened Spotify and despite having a ver...

Newbie

  Plan Premium Country Malaysia Device Samsung Galaxy Tab S6 Lite//Huawei Nova 3i//HP Pavilion 2 in 1 Operating System Android 11//Android 9//Windows 10   My Question or Issue I ...

Jeremy

Spotify Legend

587 Views

1 replies

1 likes

  • 587 Views
  • 1 replies
  • 1 likes

Superuser Contribution (Mobile app) Album art missing

PlanPremiumCountryCzech Republic DeviceHuawei Y6 Prime 2018Operating SystemAndroidMy Question or IssueA few weeks ago, the album art for most of my downloaded music disappeared. It only appears for a few random albums/tracks. The art just doesn't sho...

Casual Listener

  Plan Premium Country Czech Republic   Device Huawei Y6 Prime 2018 Operating System Android My Question or Issue A few weeks ago, the album art for most of my downloaded music d...

CarlosE

Spotify Legend

1060 Views

4 replies

0 likes

  • 1060 Views
  • 4 replies
  • 0 likes

Superuser Contribution Is there a way to not have to login on another device with no internet?

I have been using too much data streaming music. So, i got an old phone i want to use as a music player. I downloaded stuff from spotify onto this old phone via wifi. The problem is when i open spotify when I'm at work. The phone has no cell service ...

Visitor

I have been using too much data streaming music. So, i got an old phone i want to use as a music player. I downloaded stuff from spotify onto this old phone via wifi. The problem is when i open spoti...

CarlosE

Spotify Legend

646 Views

2 replies

0 likes

  • 646 Views
  • 2 replies
  • 0 likes