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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106500 Views

26 replies

3 likes

  • 106500 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215967 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215967 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569259 Views

78 replies

3 likes

  • 569259 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469499 Views

577 replies

40 likes

Account
Free
  • 469499 Views
  • 577 replies
  • 40 likes

Superuser Contribution Un-hiding songs

PlanFreeCountryUKDeviceHauawi P20Operating SystemAndroid My Question or IssueI am unable to un-hide a song that I hid accidentally on a playlist. I have gone into settings, pressed "show unplayable songs" gone to the song into the playlist and then c...

Visitor

Plan Free Country UK Device Hauawi P20 Operating System Android   My Question or Issue I am unable to un-hide a song that I hid accidentally on a playlist. I have gone into settings, p...

CarlosE

Spotify Legend

891 Views

3 replies

0 likes

  • 891 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't play video podcasts if i have VPN turned on

PlanPremiumCountryHungaryDeviceOnePlus NordOperating SystemAndroid 11, Windows 10 My Question or IssueEverything else works fine with VPN on, but if I want to play a podcast that has a video, it says "We're not able to play this video in your current...

Visitor

Plan Premium Country Hungary Device OnePlus Nord Operating System Android 11, Windows 10   My Question or Issue Everything else works fine with VPN on, but if I want to play a podcast ...

Novy

Moderator

1669 Views

4 replies

0 likes

VPN Issues
  • 1669 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Today's Top Hits

PlanPremiumCountryPhilippinesDeviceJ7 PrimeOperating SystemAndroid 6.0 My Question or IssueI just wanted to know why every time I try to open this mew playlist in Spotify called Today's Top Hits, my Spotify would crash, show the error message below a...

Music Fan

Plan Premium Country Philippines Device J7 Prime Operating System Android 6.0   My Question or Issue I just wanted to know why every time I try to open this mew playlist in Spotify cal...

Ver

Spotify Legend

2253 Views

10 replies

0 likes

  • 2253 Views
  • 10 replies
  • 0 likes

Superuser Contribution Multiple Notifications That don't dissapear

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S10Operating SystemAndroid My Question or IssueHi, over the last 2weeks I've had an issue where multiple notifications appear while I listen to music. I haven't figured out why this happens but there ar...

Visitor

Plan Premium Country Australia Device Samsung Galaxy S10 Operating System Android   My Question or Issue Hi, over the last 2weeks I've had an issue where multiple notifications appear ...

Novy

Moderator

1126 Views

1 replies

0 likes

  • 1126 Views
  • 1 replies
  • 0 likes

Superuser Contribution Multiple Players In Notifications (still no fix)

PlanPremiumCountryUSADeviceSamsung Galaxy S20 UltraOperating SystemAndroid 11My Question or IssueFor the longest time now in my notifications tray it shows two spotify players. This is super frustrating as every fix I have tried has not worked. I hav...

Visitor

Plan Premium Country USA Device Samsung Galaxy S20 Ultra Operating System Android 11 My Question or Issue For the longest time now in my notifications tray it shows two spotify players. This...

CarlosE

Spotify Legend

1763 Views

1 replies

3 likes

  • 1763 Views
  • 1 replies
  • 3 likes

Superuser Contribution 30 Minute ad-free music not working

PlanFreeCountry DeviceMi Note 7Operating SystemAndroid I've noticed that the 30-minute ad-free listening feature is not working, at least on my device. I sit through the whole ad, I don't mute or switch apps when the ad plays. But as soon as one song...

Casual Listener

Plan Free Country   Device Mi Note 7 Operating System Android   I've noticed that the 30-minute ad-free listening feature is not working, at least on my device. I sit through the w...

Novy

Moderator

668 Views

1 replies

0 likes

  • 668 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot create link between Google Alarm Clock / SpotOn and Spotify - swinger animation

PlanPremiumCountryFranceDeviceSamsung Galaxy 8Operating SystemLast available Android version My Question or IssueHello, I have an Android issue when trying to use Spotify via Google Alarm Clock to wake up. Issue : when clicking on the Spotify button ...

Visitor

  Plan Premium Country France Device Samsung Galaxy 8 Operating System Last available Android version   My Question or Issue Hello,    I have an Android issue when tr...

Mihail

Spotify Legend

867 Views

3 replies

0 likes

  • 867 Views
  • 3 replies
  • 0 likes

Superuser Contribution Lock screen not working when using "Ok, Google"

PlanPremiumCountryBrazilDeviceGalaxy s21Operating SystemAndroid 11 My Question or IssueSo, I've been having this issue where sometimes the music controls widget on lock screen won't work. Can't play/pause, skip or go back, and when that happens, even...

Music Fan

Plan Premium Country Brazil Device Galaxy s21 Operating System Android 11   My Question or Issue So, I've been having this issue where sometimes the music controls widget on lock scree...

MichalZiemak

Newbie

4599 Views

20 replies

0 likes

  • 4599 Views
  • 20 replies
  • 0 likes

Superuser Contribution Can someone please help me identify this and make it stop? Please.

PlanPremiumCountryUSADeviceSamsung Galaxy Note+Operating SystemAndroid 11, all updates My Question or IssueSince this most recent updates, this "widget" is running all the time. I can't seem to shut this specifically off without shutting off other th...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy Note+ Operating System Android 11, all updates   My Question or Issue Since this most recent updates, this "widget" is running all th...

CarlosE

Spotify Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong album covers in 'album' view and playlists

PlanPremiumCountryNetherlandsDeviceShanling M3X / LG V30Operating SystemAndroid 7.1.1 / Android 9.0 My Question or IssueI've been plagued by issues these past couples of weeks on Spotify and I found another one today. Whenever I'm in my album view on...

Newbie

Plan Premium Country Netherlands Device Shanling M3X / LG V30 Operating System Android 7.1.1 / Android 9.0   My Question or Issue I've been plagued by issues these past couples of week...

CarlosE

Spotify Legend

876 Views

1 replies

0 likes

  • 876 Views
  • 1 replies
  • 0 likes

Dislike button and making playlists

PlanPremiumCountryCanadaDeviceSamsung Galaxy 8Operating System(Android My Question or IssueI pay for premium but it's not the same as it was before. Now I can't dislike songs. I can't add whole albums or artists to playlists without adding every indi...

Newbie

Plan Premium Country Canada Device Samsung Galaxy 8 Operating System (Android   My Question or Issue I pay for premium but it's not the same as it was before. Now I can't dislike songs...

xforge

Visitor

738 Views

2 replies

0 likes

  • 738 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Downlaod local files on a second mobile phone

PlanPremiumOperating SystemAndroid & Windows 10 My Question or IssueI'm going on a vacation with some friends and we got a collaborative playlist going. There are some sounds that I have locally and added to the playlist through my desktop, then went...

Casual Listener

Plan Premium Operating System Android & Windows 10   My Question or Issue I'm going on a vacation with some friends and we got a collaborative playlist going. There are some sound...

DoruSonic

Casual Listener

1035 Views

2 replies

0 likes

  • 1035 Views
  • 2 replies
  • 0 likes

Superuser Contribution Radio Voting Options Missing

PlanPremium DevicePixel Operating SystemAndroid My Question or IssueRadio voting options have disappeared so the radio functions as a playlist now. The thumbs up and down buttons are not there on mobile or the desktop app. The radio voting functional...

Casual Listener

Plan Premium   Device Pixel   Operating System Android   My Question or Issue Radio voting options have disappeared so the radio functions as a playlist now. The thumbs up an...

Mihail

Spotify Legend

3761 Views

10 replies

8 likes

Android
Radio
  • 3761 Views
  • 10 replies
  • 8 likes

Solved!!Superuser Contribution Playing On Phone Will Turn On Remote Wi-fi Device

PlanPremiumCountryTaiwanDeviceSamsung Galaxy 20Operating SystemAndroid 11 My Question or IssueRecently I found that when I hit play button on my mobile Spotify app, my paired Wi-fi soundbar will automatically turn on.I checked my Spotify setting and ...

Casual Listener

Plan Premium Country Taiwan Device Samsung Galaxy 20 Operating System Android 11   My Question or Issue Recently I found that when I hit play button on my mobile Spotify app, my paired...

Jeremy

Spotify Legend

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

Superuser Contribution Two

PlanPremiumCountryUSADeviceSamsung S20 Ultra 5GOperating SystemAndroid 11 My Question or IssueI have two different song notifications, the first one is the song I'm currently listening to, and the second is a song I was listening to a long time ago. ...

Visitor

Plan Premium Country USA Device Samsung S20 Ultra 5G Operating System Android 11   My Question or Issue I have two different song notifications, the first one is the song I'm currently...

Eni

Moderator

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album art / active song does not update while connected to Galaxy Watch Active 2

PlanPremiumCountryNorwayDeviceSamsung Galaxy 9/Galaxy Watch Active 2Operating SystemAndroid 10 / Tizen My Question or IssueWhile connected to Active 2 Watch, both in standalone and remote mode the album/active song screen does not update on phone. Bu...

Visitor

  Plan Premium Country Norway Device Samsung Galaxy 9/Galaxy Watch Active 2 Operating System Android 10 / Tizen   My Question or Issue While connected to Active 2 Watch, both in ...

Eni

Moderator

4218 Views

7 replies

2 likes

bluetooth
Samsung
smartwatch
  • 4218 Views
  • 7 replies
  • 2 likes

Superuser Contribution My Liked Playlist keeps redownloading every time I open the app

PlanPremiumCountryIndiaDeviceSamsung Galaxy A30Operating System Android 11 My Question or IssueMy song keeps redownloading every time I open the the app. what can be the possible use of subscribing to premium if my songs aren't already downloaded? So...

Casual Listener

  Plan Premium Country India Device Samsung Galaxy A30 Operating System  Android 11   My Question or Issue My song keeps redownloading every time I open the the app. what ca...

Ver

Spotify Legend

2031 Views

7 replies

0 likes

  • 2031 Views
  • 7 replies
  • 0 likes

Superuser Contribution One tile per home screen category

PlanPremiumCountry DevicePixel 3 Operating SystemAndroid My Question or IssueWhy after recent update can't I see more than one playlist tile per home screen heading without the ability to scroll horizontally to others?

Casual Listener

Plan Premium Country   Device Pixel 3  Operating System Android    My Question or Issue Why after recent update can't I see more than one playlist tile per home screen h...

mbC

Casual Listener

950 Views

4 replies

0 likes

  • 950 Views
  • 4 replies
  • 0 likes

Play/ pause function not working on bluetooth devices

All 3 of my bluetooth devices are unable to control my Spotify music. The next/previous song functions are working. I have cleared the cache and uninstalled Spotify and reinstalled it. The problem is still there. pls help

Newbie

All 3 of my bluetooth devices are unable to control my Spotify music. The next/previous song functions are working. I have cleared the cache and uninstalled Spotify and reinstalled it. The probl...

jessbwilliam592

Visitor

9861 Views

4 replies

2 likes

  • 9861 Views
  • 4 replies
  • 2 likes

Superuser Contribution Spotify stops playing after ad, recovery not possible

For a few weeks now, Spotify on Android stops when an ad comes on. Clicking on the ad doesn't help, neither does closing or force closing Spotify. Trying to play (shuffle play as I am not on premium) literally any playlist or genre or song will resul...

Casual Listener

For a few weeks now, Spotify on Android stops when an ad comes on. Clicking on the ad doesn't help, neither does closing or force closing Spotify. Trying to play (shuffle play as I am not on premium)...

Ivan

Spotify Legend

3091 Views

13 replies

1 likes

  • 3091 Views
  • 13 replies
  • 1 likes