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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110336 Views

26 replies

3 likes

  • 110336 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222191 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222191 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578831 Views

79 replies

3 likes

  • 578831 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476857 Views

577 replies

40 likes

Account
Free
  • 476857 Views
  • 577 replies
  • 40 likes

Superuser Contribution Recently played and artists followed have stopped updating

PlanFree CountryIndia DeviceXiaomi redmi note 8 pro Operating SystemAndroid 10 My Question or IssueThis happened today. So on my account, both mobile and desktop, my recently played on my profile have stopped updating since 8 hours. I've played more ...

Music Fan

  Plan Free   Country India   Device Xiaomi redmi note 8 pro   Operating System Android 10   My Question or Issue This happened today. So on my account, both mo...

Eni

Moderator

1302 Views

4 replies

3 likes

  • 1302 Views
  • 4 replies
  • 3 likes

Solved!!Superuser Contribution Songs not playing

PlanPremium, app version - 8.6.42.671Device(Xiaomi Note 8 pro)Operating System(Android 10) My Question or Issue: Every time i open Spotify songs does not play, so the only thing that helps is that i have to log off and sign back in to the account. An...

Casual Listener

Plan Premium, app version - 8.6.42.671 Device (Xiaomi Note 8 pro) Operating System (Android 10)   My Question or Issue: Every time i open Spotify songs does not play, so the only thing th...

Eni

Moderator

988 Views

3 replies

0 likes

  • 988 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can't play albums/find playlist after reinstall Android

PlanPremiumCountryRomaniaDeviceBlackview BV4000 ProOperating SystemAndroid 7.0Spotify version8.6.40.929 My Question or Issue Hi guys, my problem appeared after I did a factory data reset to my phone. Probably the last version of Spotify have been ins...

Casual Listener

Plan Premium Country Romania Device Blackview BV4000 Pro Operating System Android 7.0 Spotify version 8.6.40.929   My Question or Issue   Hi guys, my problem appeared after I d...

Alex

Spotify Legend

915 Views

3 replies

0 likes

  • 915 Views
  • 3 replies
  • 0 likes

Who Else Doesn't Completely Like The New Update?

PlanPremiumCountryU.S.A.DeviceGoogle Pixel 3a XLAndroid Version 11 I just noticed, yesterday, that the layout for playlists, albums, and mixes are different, and I'm not completely on board with it. Firstly, some of it is confusing. I don't know, if ...

Roadie

  Plan Premium Country U.S.A. Device Google Pixel 3a XL Android Version 11   I just noticed, yesterday, that the layout for playlists, albums, and mixes are different, and I'm not ...

531 Views

0 replies

1 likes

  • 531 Views
  • 0 replies
  • 1 likes

Superuser Contribution [Android Auto] Stops showing music Artists

PlanPremiumCountryBrasilDeviceXiaomi mi 9 - Miui 12.0.4Operating SystemAndroid 10 Spotify - 8.6.40.929 Car- Jeep Compass 2019 - Android Auto via USB-C cable, Bluetooth connected After the recent update, spotify stopped showing Artists along with the ...

Casual Listener

Plan Premium Country Brasil Device Xiaomi mi 9 - Miui 12.0.4 Operating System Android 10   Spotify - 8.6.40.929   Car- Jeep Compass 2019 - Android Auto via USB-C cable, Bluetooth...

Julian

Moderator

1336 Views

3 replies

0 likes

android auto
  • 1336 Views
  • 3 replies
  • 0 likes

Superuser Contribution songs stop after a few seconds

PlanPremiumCountryGermany DeviceFairphone 2Operating SystemAndroid 9 My Question or IssueSongs stop playing after 7-12 seconds. Even downloaded ones. Totally annoying and sadly not the only problem I've had with spotify over the years. Problem began ...

Casual Listener

Plan Premium Country Germany   Device Fairphone 2 Operating System Android 9   My Question or Issue Songs stop playing after 7-12 seconds. Even downloaded ones. Totally annoying ...

Julian

Moderator

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

Superuser Contribution genres collection

PlanPremiumCountryRomania My Question or IssueHello, in attachment there are some icons that describe some genres; please help me in order to find and browse all type of genres that Spotify provides. It must be way to search and find all this icons i...

Music Fan

Plan Premium Country Romania   My Question or Issue Hello, in attachment there are some icons that describe some genres; please help me in order to find and browse all type of genres that ...

Mihail

Spotify Legend

1189 Views

3 replies

0 likes

Genres & Moods
  • 1189 Views
  • 3 replies
  • 0 likes

Superuser Contribution Micro pauses and clicking sound during playback

Got a new Spotify App ugrade yesterday on my HTC One S. After the upgrade the songs are littered with micro pauses and clicking sounds. Does not matter if the song is downloaded or streamed. The background noise and the micro pauses makes listening t...

Casual Listener

Got a new Spotify App ugrade yesterday on my HTC One S. After the upgrade the songs are littered with micro pauses and clicking sounds. Does not matter if the song is downloaded or streamed. T...

Jeremy

Spotify Legend

2461 Views

5 replies

3 likes

  • 2461 Views
  • 5 replies
  • 3 likes

Solved!!Superuser Contribution Can't Sort Playlists

PlanPremiumCountryIsraelDeviceXiaomi Note 9 ProOperating SystemAndroid My Question or IssueAfter the newest update, there's no option to sort playlist.

Casual Listener

Plan Premium Country Israel Device Xiaomi Note 9 Pro Operating System Android   My Question or Issue After the newest update, there's no option to sort playlist.

IdoDavni

Casual Listener

2099 Views

3 replies

0 likes

  • 2099 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't play songs...

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,I am not able to play songs for 2 days. When I press play button nothing happens. Button t...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, ...

Jeremy

Spotify Legend

700 Views

2 replies

0 likes

  • 700 Views
  • 2 replies
  • 0 likes

Superuser Contribution App crashes when opening playlist or album

PlanFree/PremiumCountryIndonesiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Advan S50 PrimeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Help who ever got the same problem as myMy spotify can't open the pl...

Visitor

Plan Free/Premium Country Indonesia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Advan S50 Prime Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Questio...

Mihail

Spotify Legend

3793 Views

3 replies

0 likes

Android
Crash
  • 3793 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Autoplay dousnt work on my phone but it does on my computer

PlanFree/PremiumCountryNetherlandDeviceHuawei Mate 20Operating SystemAndroid Version 10 My Question or Issuehey guys i was wondering why my autoplay isnt workin on my smartphone i tryed literally everything Clean storage Empty Storage Cleaning cache ...

Casual Listener

Plan Free/Premium Country Netherland Device Huawei Mate 20 Operating System Android Version 10   My Question or Issue hey guys i was wondering why my autoplay isnt workin on my smartph...

Ver

Spotify Legend

698 Views

3 replies

1 likes

  • 698 Views
  • 3 replies
  • 1 likes

Superuser Contribution I want you to update the UI of the Android App

PlanPremiumCountryJapan DeviceXPERIA 1IIOperating SystemAndroid 11 My Question or IssueLast year, the UI for the iOS version of the album and playlist screens changed.But the Android version still has the old UI.I want Android to implement a beautifu...

Regular

Plan Premium Country Japan   Device XPERIA 1II Operating System Android 11   My Question or Issue Last year, the UI for the iOS version of the album and playlist screens changed....

flox44

Regular

1722 Views

2 replies

3 likes

  • 1722 Views
  • 2 replies
  • 3 likes

Solved!!Superuser Contribution June 2021 update broke skip 15s for Bluetooth headphones

Updated to latest Spotify for Android (June 11 update) and could no longer skip back and forward 15 seconds, instead it skips episodes. Reverted back to a May 2021 version and problem fixed. I notice same issue was raised in June 2019 as a weird coin...

Casual Listener

Updated to latest Spotify for Android (June 11 update) and could no longer skip back and forward 15 seconds, instead it skips episodes. Reverted back to a May 2021 version and problem fixed. I notice...

7xc3-s9or_tlj

Regular

9906 Views

45 replies

13 likes

  • 9906 Views
  • 45 replies
  • 13 likes

Superuser Contribution Spotify Stuck on Android

PlanPremiumCountryUSOperating SystemAndroid latestDevice: Galaxy S21 Ultra My Question or IssueThe app gets stuck such that it keeps playing music through a Bluetooth device but the song is the first one on that Playlist. Similar behavior on Android ...

Casual Listener

Plan Premium Country US Operating System Android latest Device: Galaxy S21 Ultra   My Question or Issue The app gets stuck such that it keeps playing music through a Bluetooth device bu...

Eni

Moderator

2175 Views

3 replies

1 likes

  • 2175 Views
  • 3 replies
  • 1 likes

Removing Songs from Local Music List

On my device, I "remove track from playlist" in the Local Music list, and then when I restart the program, they show back up again. It would be great if the UI could be updated to make it so that when they are removed from the playlist, they are perm...

Casual Listener

On my device, I "remove track from playlist" in the Local Music list, and then when I restart the program, they show back up again. It would be great if the UI could be updated to make it so that whe...

StevenTillson02

Regular

2926 Views

2 replies

1 likes

  • 2926 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify has stopped playing in Android Auto

Android Auto boots fine, but when I try to play Spotify it just pauses instantly (no sound). I also think the sound won't work in Waze through android auto either. Sound plays fine through car headset audio (Bluetooth) so not a speaker issue. It was ...

Newbie

  Android Auto boots fine, but when I try to play Spotify it just pauses instantly (no sound). I also think the sound won't work in Waze through android auto either. Sound plays fine through ca...

Julian

Moderator

1164 Views

1 replies

1 likes

  • 1164 Views
  • 1 replies
  • 1 likes

Superuser Contribution Play audio files on NAS from Android app?

PlanPremiumCountryCanada DeviceSamsung Galaxy S21 UltraOperating SystemAndroid 11 My Question or IssueHey all, how do I play audio files that are stored on my NAS (connected to my home network) from the Android app? I googled a bit but haven't figure...

Casual Listener

Plan Premium Country Canada  Device Samsung Galaxy S21 Ultra Operating System Android 11   My Question or Issue Hey all, how do I play audio files that are stored on my NAS (con...

Ver

Spotify Legend

2992 Views

5 replies

0 likes

  • 2992 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Error with spotify connection

Hi guys, my problem comes from the fact that when I start my Spotify application from my device it doesn't work at all well. When I connect with the mobile data it works correctly but connecting through Wi-Fi does not work well. I have sent several e...

Music Fan

Hi guys, my problem comes from the fact that when I start my Spotify application from my device it doesn't work at all well. When I connect with the mobile data it works correctly but connecting thro...

Eni

Moderator

1790 Views

3 replies

2 likes

  • 1790 Views
  • 3 replies
  • 2 likes