Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118012 Views

27 replies

4 likes

  • 118012 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237511 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237511 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598255 Views

79 replies

3 likes

  • 598255 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490829 Views

581 replies

42 likes

Account
Free
  • 490829 Views
  • 581 replies
  • 42 likes

Affichage lecture en cours

Bonjour, J'utilise l'application sous Android. J'ai un problème avec l'affichage de la lecture en cours qui reste bloqué sur un morceau et ne bouge plus du tout. Impossible de l'actualiser même en changeant de musique. De plus, à cause de cela, l'app...

Visitor

Bonjour,  J'utilise l'application sous Android.  J'ai un problème avec l'affichage de la lecture en cours qui reste bloqué sur un morceau et ne bouge plus du tout. Impossible de l'actuali...

remy-basse

Newbie

2771 Views

2 replies

3 likes

Social & Random
  • 2771 Views
  • 2 replies
  • 3 likes

App working worse than before since update (not to mention the new horrible UI).

What happened to Spotify in the last few months? I really enjoyed using Spoitfy for years. I loved the intuitive, simple handling and the black design was very smooth. Then came the update that forced the mobile app onto desktop users and everything ...

Roadie

What happened to Spotify in the last few months? I really enjoyed using Spoitfy for years. I loved the intuitive, simple handling and the black design was very smooth. Then came the update that force...

763 Views

0 replies

2 likes

App & Features
  • 763 Views
  • 0 replies
  • 2 likes

Superuser Contribution [Android][Other] 3 Ads After Every 1 Song Bug

I have suddenly started getting 2-3 ads (30 seconds each) after every single song I listen to! That's right, after EACH song I'm getting ads. This is definitely a bug as it used to be usually at least more than 1 song that you can listen to before be...

Newbie

I have suddenly started getting 2-3 ads (30 seconds each) after every single song I listen to! That's right, after EACH song I'm getting ads. This is definitely a bug as it used to be usually at leas...

Alex

Spotify Legend

2730 Views

2 replies

11 likes

Android
Other
  • 2730 Views
  • 2 replies
  • 11 likes

Superuser Contribution Problème de son

Le son baisse quand la bass embarque dans la chanson et le son monte et descend c'est quoi le problème....

Newbie

Le son baisse quand la bass embarque dans la chanson et le son monte et descend c'est quoi le problème....  

Novy

Moderator

1662 Views

1 replies

0 likes

  • 1662 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with encrypted SD Card

Samsung Galaxy S7 32GB / Android 7.0 / latest security updates Hello!I 'm using very often the option to download songs. Spotifi is configured to save data on SD Card. At first it worked well. Some weeks ago I decided to encrypt my SD Card in my Sams...

Newbie

Samsung Galaxy S7 32GB / Android 7.0 / latest security updates   Hello! I 'm using very often the option to download songs. Spotifi is configured to save data on SD Card. At first i...

Eni

Moderator

2554 Views

6 replies

4 likes

  • 2554 Views
  • 6 replies
  • 4 likes

Header "#" in app

Is it possible to show the "#" column in the playlists in the app (like in the desktop version)? This would help a lot - especially when playing audiobooks - to find the position of the last heard chapter again. Peter.

Newbie

Is it possible to show the "#" column in the playlists in the app (like in the desktop version)? This would help a lot - especially when playing audiobooks - to find the position of the last heard ch...

MateusM

Spotify Star

596 Views

1 replies

0 likes

App & Features
  • 596 Views
  • 1 replies
  • 0 likes

How to disable downloads?

Hi there. How do I disable downloads on Android? I don't want to use my devices storage for all my Playlist. Bonus question: is it possible to select individual Playlists which should be downloaded?

Regular

Hi there.   How do I disable downloads on Android? I don't want to use my devices storage for all my Playlist.   Bonus question: is it possible to select individual Playlists which shou...

MateusM

Spotify Star

4300 Views

1 replies

0 likes

  • 4300 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play Podcasts Offline. Everything else works.

PlanPremiumCountryGermanyDeviceGalaxy S20Operating SystemAndroid Podcasts are not playing Offline. Everything else works normally. Literally only happens to Podcasts. When i click on a Podcast it just loads forever. As soon as i go back Online it wor...

Visitor

Plan Premium Country Germany Device Galaxy S20 Operating System Android   Podcasts are not playing Offline. Everything else works normally. Literally only happens to Podcasts. When i cl...

Alex

Spotify Legend

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Superuser Contribution La aplicacion se cierra cada vez que entro a cualquier cancion

PlanPremiumCountryArgentinaDeviceHuawei RIO-L03Operating SystemAndroid 5.1My Question or IssueCada vez que entro a una cancion (ya sea guardada en mis likes o una completamente nueva), la aplicacion se cierra sola. Solamente no se cierra si uso la ve...

Visitor

Plan Premium Country Argentina Device Huawei RIO-L03 Operating System Android 5.1 My Question or Issue Cada vez que entro a una cancion (ya sea guardada en mis likes o una completamente nuev...

Mihail

Spotify Legend

658 Views

1 replies

0 likes

  • 658 Views
  • 1 replies
  • 0 likes

Superuser Contribution Layout broken and navigation bar color issue in Android P

PlanPremiumCountryFranceDeviceSony Xperia XZ2 Dual H8296Operating SystemAndroid 9.0 My Question or Issue1. First issue, the app layout can not fit the full screen after I changed "Display size" to "Small" as is shown in the attachment.2. The color of...

Newbie

Plan Premium Country France Device Sony Xperia XZ2 Dual H8296 Operating System Android 9.0   My Question or Issue 1. First issue, the app layout can not fit the full screen after I cha...

Eni

Moderator

2654 Views

6 replies

0 likes

  • 2654 Views
  • 6 replies
  • 0 likes

Solved!! Artist following not working

Hi All,I know there's plenty of topics on this but mine's kind of unique. When I click follow on an artist page, as soon as i leave the page and go back the artist is unfollowed. They don't show up in my following list either, and even artists that a...

Newbie

Hi All, I know there's plenty of topics on this but mine's kind of unique. When I click follow on an artist page, as soon as i leave the page and go back the artist is unfollowed. They don't show up...

idehm0lotvoonnd

Casual Listener

4973 Views

11 replies

1 likes

  • 4973 Views
  • 11 replies
  • 1 likes

Superuser Contribution Yes album artwork

Is it possible to remove the horrific 'DELUXE EDITION' banners from Yes album covers?Yes albums are renowed for their amazing Roger Dean artwork, and yet they have this yellow border declaring the albums to be 'Deluxe Edition' and totally defacing th...

Visitor

Is it possible to remove the horrific 'DELUXE EDITION' banners from Yes album covers? Yes albums are renowed for their amazing Roger Dean artwork, and yet they have this yellow border declaring th...

Eni

Moderator

957 Views

1 replies

0 likes

  • 957 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Other] Can't log in. Says "You are currently set to offline"

I set Spotify to offline mode, and I accidentally got logged out. Now when I'm trying to log back in, I get an error message saying, "You are currently set to offline," and there are two options; one is "connect" while the other is "cancel." I presse...

Visitor

I set Spotify to offline mode, and I accidentally got logged out. Now when I'm trying to log back in, I get an error message saying, "You are currently set to offline," and there are two options; one...

Eni

Moderator

720 Views

1 replies

0 likes

Android
Other
  • 720 Views
  • 1 replies
  • 0 likes

Superuser Contribution playlists not opening up

PlanPremiumCountry DeviceSamsung Galaxy 8, My Question or Issuephone will not open up certain playlist or albums, they show in my library but when I go to open them up I get the green circle of death, I have cleared everything and even reinstalled it...

Visitor

  Plan Premium Country   Device Samsung Galaxy 8,     My Question or Issue phone will not open up certain playlist or albums, they show in my library but when I go to op...

CarlosE

Spotify Legend

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Your Library] Wrong song playing whilst status bar not moving

So not sure what has caused this issue in the app (I have recently updated to an S20+ and readded Spotify to my Samsung watch), but when I want to play a song from a playlist the song showing won't play but another from my playlist will. Also the bar...

Visitor

So not sure what has caused this issue in the app (I have recently updated to an S20+ and readded Spotify to my Samsung watch), but when I want to play a song from a playlist the song showing won't p...

CarlosE

Spotify Legend

11732 Views

19 replies

4 likes

Android
Your Library
  • 11732 Views
  • 19 replies
  • 4 likes

Superuser Contribution Random shutdown

Hello,Plan: PremiumCountry: FranceDevice: Pixel 5Operating System: Andoird 11My Question or IssueAfter a few second in background, Spotify just shutdown itselfi removed "optimize" from android optioni don't have any kind of battery saveri made a clea...

Newbie

Hello, Plan: Premium Country: France Device: Pixel 5 Operating System: Andoird 11 My Question or Issue After a few second in background, Spotify just shutdown itself i removed "optimize" ...

Eni

Moderator

707 Views

1 replies

0 likes

  • 707 Views
  • 1 replies
  • 0 likes

Superuser Contribution Delay, if Spotify inactive for a while, with incorrect "No internet connection available" message

PlanPremiumCountryUKDevicePixel 5Operating SystemAndroid 11My Question or IssueNormally Spotify works fine. However, if it has been inactive for an hour or so there is very often a delay of 30 seconds before it plays a song. The app appears to open O...

Regular

Plan Premium Country UK Device Pixel 5 Operating System Android 11 My Question or Issue Normally Spotify works fine.  However, if it has been inactive for an hour or so there is very of...

Julian

Moderator

875 Views

1 replies

0 likes

Delay
no internet connection available
  • 875 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline mode - downloaded albums only play shuffle

Plan - premium duoCountry - CanadaAndroid 10 Tried clean reinstall, logging out and in, deleting cache etc. several times. I only have 1 account. Issue is happening on 2 android devices. In offline mode, downloaded albums only show album cover, "shuf...

Music Fan

Plan - premium duo Country - Canada Android 10   Tried clean reinstall, logging out and in, deleting cache etc. several times. I only have 1 account. Issue is happening on 2 android devices....

st8u

Music Fan

4090 Views

14 replies

3 likes

  • 4090 Views
  • 14 replies
  • 3 likes

Solved!! Android version unable to play any song only from the 3/4 of it

PlanPremiumCountryHungaryDeviceSamsung Galaxy S10 eOperating SystemAndroid 11My Question or IssueAfter the recent update whenever I want to play a song and tap on it it is showing that it started but the timer and the song won't start only if I seek ...

Regular

  Plan Premium Country Hungary Device Samsung Galaxy S10 e Operating System Android 11 My Question or Issue After the recent update whenever I want to play a song and tap on it it is s...

MattSuda

Spotify Star

1914 Views

4 replies

1 likes

Android
Freezing
  • 1914 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Randomly skipping Liked Songs when connected to Bluetooth

PlanPremiumCountryGermanyDeviceXiaomi Redmi Note 9 Pro GlobalOperating SystemAndroid 10 + MIUI 12.0.2Spotify App Version8.6.44.851 My Question or IssueHello there, whenever I connect my phone to a car (doesn't matter which one, I've tried three cars ...

Casual Listener

Plan Premium Country Germany Device Xiaomi Redmi Note 9 Pro Global Operating System Android 10 + MIUI 12.0.2 Spotify App Version 8.6.44.851   My Question or Issue Hello there, whenev...

Novy

Moderator

1694 Views

3 replies

0 likes

  • 1694 Views
  • 3 replies
  • 0 likes