[BUG] Storage Location switches back to internal at random times

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[BUG] Storage Location switches back to internal at random times

matthisw94
Newbie

Plan

Premium

Country

Germany

Device

Samsung Galaxy A3 (2017)

Operating System

Android 8.0.0

 

My Question or Issue

App just decides to switch back to internal storage, which really annoying on a phone with only 10GB storage. When the app does this, I can not switch back to external, because the option is just gone. Restarting the app is not enough to get the option back, but I have to restart my entire phone.

This issue has persisted since I first started using Spotify and is not exclusive to this phone. I am tired of this problem existing since 2016 and nobody doing anything about it. The "solution" given in a previous thread (https://community.spotify.com/t5/Android/Spotify-keeps-automatically-switching-downloads-to-internal...

does not work. It can also not be, that this is impossible to do correctly, since this has never been a problem with the Netflix app. The devs at Spotify simply have to do better!
Since I want this fixed, I am willing to put in a little time and try to get logs from my device using ADB, if they exist.

Settings missing the storage option

settings_broken.jpg

Settings with the storage option

settings_normal.jpg

  

 

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