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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6888 Views

0 replies

7 likes

  • 6888 Views
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  • 7 likes

Superuser Contribution Recommended Songs Section Disappears on Screen Reorientation

PlanPremiumCountryU.S.DeviceSamsung Tab S4Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueVery frequently when my screen reorients from horizontal to vertical or back the recommended song section at the bottom of a playlis...

Visitor

  Plan Premium Country U.S. Device Samsung Tab S4 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Very frequently when my screen reorients fr...

Ivan

Spotify Legend

385 Views

1 replies

0 likes

  • 385 Views
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Superuser Contribution Android App Starts Skipping like a scratched CD and stops playing when Phone is in lock screen

PlanPremiumCountryUSADevicePixel 3aXLOperating SystemAndroid 11 My Question or IssueWhen I lock my screen and set my phone down it almost immediately starts skipping like a scratched CD and sometimes even stops playing until I pick up the phone. I be...

Casual Listener

Plan Premium Country USA Device Pixel 3aXL Operating System Android 11   My Question or Issue When I lock my screen and set my phone down it almost immediately starts skipping like a s...

Jaqyra24

Newbie

1599 Views

5 replies

3 likes

App Skipping and Stopping when Locked Screen
  • 1599 Views
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  • 3 likes

Superuser Contribution Volume control lost Chromecast Audio

PlanPremium CountryUkraine DeviceMotorola Z2 Force Operating SystemAndroid 9 stock My Question or Issue After some time (3-20 min) lost cast volume control when casting to Chromecast Audio. Volume control working only when app active, and not working...

Regular

Plan Premium   Country Ukraine   Device Motorola Z2 Force   Operating System Android 9 stock       My Question or Issue     After some time (3...

slamhound

Gig Goer

5364 Views

24 replies

1 likes

  • 5364 Views
  • 24 replies
  • 1 likes

Spotify app will play randomly unkown titles but not what I try to choose

PlanPremium Family AboCountryGermanyDeviceOnePlus 7 ProOperating SystemAndroid 10 (Oxygen OS 10.0.9) My Question or IssueSince today morning I can't choose any titel to hear in spotify app. Spotify app then randomly play unkown titles I've never hear...

Casual Listener

Plan Premium Family Abo Country Germany Device OnePlus 7 Pro Operating System Android 10 (Oxygen OS 10.0.9)   My Question or Issue Since today morning I can't choose any titel to hear ...

acryl_alkohol

Casual Listener

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify refuses to play any songs on mobile

PlanFreeCountryUSADeviceSamsung galaxy 9Operating SystemAndroid 10 My Question or Issue Mobile spotify refuses to play any songs at all. It was fine on the way to college this morning but has since quit. When i hit shuffle play, it displays the "tryi...

Casual Listener

  Plan Free Country USA Device Samsung galaxy 9 Operating System Android 10   My Question or Issue   Mobile spotify refuses to play any songs at all. It was fine on the way...

Alex

Spotify Legend

563 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Green play button not working

PlanPremiumCountry Device Samsung Galaxy s20+Operating SystemAndroid My Question or Issue2 days ago the green play button stopped working. I search any artist click it nothing. Go to there artist radio it works or even my playlist. Checked for phone ...

Casual Listener

  Plan Premium Country   Device  Samsung Galaxy s20+ Operating System Android    My Question or Issue 2 days ago the green play button stopped working. I search an...

Ivan

Spotify Legend

5426 Views

3 replies

1 likes

  • 5426 Views
  • 3 replies
  • 1 likes

Letras

Boa tarde.Estou com um problema para maximizar as letras no aplicativo (quando clicamos e a letra preenche a tela toda). Eu clico e até tem a animação de expansão, mas não fica, volta a posição normal. O problema começou depois da última atualização ...

Casual Listener

Boa tarde. Estou com um  problema para maximizar as letras no aplicativo (quando clicamos e a letra preenche a tela toda). Eu clico e até tem a animação de expansão, mas não fica, volta a posiç...

caueneves

Newbie

3230 Views

4 replies

1 likes

letters
Update
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  • 1 likes

Superuser Contribution Adding songs to playlist

PlanFreeCountryIndia DeviceSamsung Galaxy M31s Operating SystemAndroid 10 My Question or IssueI faced an issue while creating my own playlist. I was able to add songs to the playlist by clicking the add imagebutton from the recommendations but the ad...

Visitor

Plan Free Country India   Device Samsung Galaxy M31s   Operating System Android 10   My Question or Issue I faced an issue while creating my own playlist. I was able to add...

Ivan

Spotify Legend

431 Views

1 replies

0 likes

bug
  • 431 Views
  • 1 replies
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Superuser Contribution Why can't I play any songs by certain artists?

PlanPremiumCountryGermanyDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueA while ago I discovered I can't listen to any of the songs by Selena Gomez or Britney Spears. If they are featured on another artists song I can listen ...

Newbie

  Plan Premium Country Germany Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue A while ago I discovered I can't listen to any of the songs by S...

Mihail

Spotify Legend

1354 Views

2 replies

0 likes

  • 1354 Views
  • 2 replies
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Solved!!Superuser Contribution Cast volume contorls are not showing up

PlanFreeCountryRomaniaDeviceMotorola G6 PlayOperating SystemAndroid 9My Question or IssueSometimes they work sometimes they don't, the cast controls are an absolute mystery for me. Most of the times they don't show up, force stoping the app works but...

Music Fan

Plan Free Country Romania Device Motorola G6 Play Operating System Android 9 My Question or Issue Sometimes they work sometimes they don't, the cast controls are an absolute mystery for me. ...

Jeremy

Spotify Legend

5081 Views

9 replies

0 likes

  • 5081 Views
  • 9 replies
  • 0 likes

Frequent crashes in the background in Mobile app

PlanPremiumCountryFinlandDeviceSamsung Galaxy S8 (SM-G950F)Operating SystemAndroid 9Spotify version 8.5.84.875My Question or IssueHi. My Samsung S8 is notificating daily about frequent crashes in the background for no reason. Spotify is not even used...

Newbie

Plan Premium Country Finland Device Samsung Galaxy S8 (SM-G950F) Operating System Android 9 Spotify version 8.5.84.875 My Question or Issue Hi. My Samsung S8 is notificating daily ab...

426 Views

0 replies

0 likes

Android
background
Crash
Frequent
Mobile
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Superuser Contribution HOW TO ENABLE MY LYRICS?

PlanPremiumCountryVietnamDeviceVivoOperating SystemAndroid My Question or IssueHi, i just have updated my account to premium. Before i updated, the lyrics from mixmatch was showing fine. However, after i updated, it's just disappear, how can i fix th...

Newbie

Plan Premium Country Vietnam Device Vivo Operating System Android   My Question or Issue Hi, i just have updated my account to premium. Before i updated, the lyrics from mixmatch was s...

Mihail

Spotify Legend

597 Views

1 replies

0 likes

  • 597 Views
  • 1 replies
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Superuser Contribution I can't see all lyrics and can't share songs by copy link

PlanPremiumCountryThailandDeviceSamsung Galaxy J7 proOperating SystemAndroid My Question or Issue1. When I played some song, I saw that this song have lyrics but when I press on lyrics it's not show all lyrics. I've uninstall and install again but it...

Music Fan

Plan Premium Country Thailand Device Samsung Galaxy J7 pro Operating System Android   My Question or Issue 1. When I played some song, I saw that this song have lyrics but when I press...

Jeremy

Spotify Legend

3092 Views

21 replies

1 likes

  • 3092 Views
  • 21 replies
  • 1 likes

Solved!!Superuser Contribution Autoplay not working properly

PlanPremiumCountrySingapore DeviceSamsung Note 20 Ultra 5GOperating SystemAndroid 10 My Question or IssueAutoplay doesn't work when on an album or individual single. After song finished it stops. I have tried a fresh install, clearing cache, clearing...

Casual Listener

Plan Premium Country Singapore   Device Samsung Note 20 Ultra 5G Operating System Android 10   My Question or Issue Autoplay doesn't work when on an album or individual single. A...

Jeremy

Spotify Legend

2511 Views

4 replies

0 likes

Android
autoplay
errors
note 20
Samsung
  • 2511 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution App suddenly crashes completly

PlanPremiumCountryGermanyDeviceSamsung Galaxy A5 (2016)Operating SystemAndroid 7.0 My Question or IssueHi, my Spotify App suddenly crashes down while I am listening to music. The app shuts down completely and even forgets where its stopped playing so...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy A5 (2016) Operating System Android 7.0   My Question or Issue Hi, my Spotify App suddenly crashes down while I am listening to music....

Alex

Spotify Legend

804 Views

3 replies

0 likes

  • 804 Views
  • 3 replies
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Superuser Contribution Spotify Chromecast add to queue not working

PlanFreeCountryFinland DeviceSamsung Galaxy Note 10+Operating SystemOne UI 2.5 My Question or IssueI've beeb having problems using the "add to queue" option while using Spotify on my Chromecast. Usually it let's me just add to queue, but now it keeps...

Casual Listener

Plan Free Country Finland  Device Samsung Galaxy Note 10+ Operating System One UI 2.5   My Question or Issue I've beeb having problems using the "add to queue" option while using ...

Mihail

Spotify Legend

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Android] Car View missing under Settings

Hi there. I have always used the car mode, since Friday last week it isn't working - I haven't changed any settings at all that I know of. The car mode in Spotify is not even there anymore? I use an Android and I connect to a bluetooth device in my c...

Casual Listener

Hi there. I have always used the car mode, since Friday last week it isn't working - I haven't changed any settings at all that I know of. The car mode in Spotify is not even there anymore? I use a...

Denis29

Gig Goer

30163 Views

93 replies

34 likes

Android
  • 30163 Views
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Solved!!Superuser Contribution i cant play or find any podcast on my spotify app

PlanFreeCountrysaudi arabiaDevicesamsung galaxy note 9Operating SystemAndroid Oreo My Question or Issuei can't find or play any podcast on my app or my web pls help ! its like i have different app from the rest

Casual Listener

Plan Free Country saudi arabia Device samsung galaxy note 9 Operating System Android Oreo   My Question or Issue i can't find or play any podcast on my app or my web  pls he...

Mihail

Spotify Legend

555 Views

1 replies

0 likes

podcast search
  • 555 Views
  • 1 replies
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[Android][Playlists] Why does my playlist keep reshuffling?

So ever since I got a car with Bluetooth, I've noticed that when my Android phone connects, my playlist will reshuffle, and I'll lose the order of songs that I was expecting.And just now, while going through the play queue and deleting/reorganizing t...

Casual Listener

So ever since I got a car with Bluetooth, I've noticed that when my Android phone connects, my playlist will reshuffle, and I'll lose the order of songs that I was expecting. And just now, while goi...

303 Views

0 replies

0 likes

Android
Playlists
  • 303 Views
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Superuser Contribution [Android][Other] Switching to speaker while headphones are plugged in

Hey! I've had an issue with my phone where it always detects that my headphones are plugged in even when they actually aren't. So because of this when I'd like to listen to music using the speakers of the phone, I'm not able to. I thought that there ...

Casual Listener

Hey! I've had an issue with my phone where it always detects that my headphones are plugged in even when they actually aren't. So because of this when I'd like to listen to music using the speakers o...

Jeremy

Spotify Legend

823 Views

5 replies

0 likes

  • 823 Views
  • 5 replies
  • 0 likes