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[Android][Other] Can't log in. Says "You are currently set to offline"

[Android][Other] Can't log in. Says "You are currently set to offline"

I set Spotify to offline mode, and I accidentally got logged out. Now when I'm trying to log back in, I get an error message saying, "You are currently set to offline," and there are two options; one is "connect" while the other is "cancel." I pressed the Connect button, and the same message pops up. I do not know what to do anymore.

1 Reply

Hey @Neo9,


Thanks for reaching out to the Community. Sorry for the delayed reply, we just came across this thread.


Could you let us know if this happens across devices or only on your phone?


We'd suggest that you try with a different internet connection first to check if that makes the difference.


If the issue persists after that, we suggest that you perform a clean reinstall following these specific steps to get rid of any cached files that might be causing this. 


Let us know how it goes.

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